DFW Airport’s Emergency Management Model

Alvy DodsonVice President/Director of Public SafetyDFW International Airport

Background

Developed Contingency Plans Based Upon Post 9/11 Challenges

Developed Financial Contingency Plans

Developed Airport Operations Center (AOC) and Emergency Operations Center (EOC)

All Departments Participating

Background

Preparedness

Response

Recovery

Mitigation

Potential Emergency Situations

Background

TrainingOther Departments

Incident Management System

Emergency Operations Center

Mutual Aid Partners

Full Scale ExerciseFull Scale Exercise

Purpose

To provide a set of protocols to direct and guide designated DFW Airport Board departmental staff in rapidly responding to events or circumstances that substantially impact DFW Airport operations, personnel and/or customers.

8/05/85

Purpose (cont.)

Our ultimate goal is to effectively and efficiently resolve the incident at hand and return the airport to normal operations as soon as practical.

Plan Objectives

Fosters Critical Thinking by all potential participants

Provides Guidance and Direction

Optimizes Response to Events

Supports Planning for Local, National or International Events

Provides Forum for Shared Information and Action Plans to Restore Critical Services

Findings

Need for the following:

Department Dependency Matrix

AOC / EOC

Trained Staff

Crisis Communications Plan

Staff Support Requirements

Continuous Training on the Use of the Plan

Succession Planning

Situational Awareness and Analysis

8/31/88

Incident Manager

Operations

Safety Officer

Planning FinanceLogistics

Chief Executive

Officer

LogisticsOperations

Planning

AOC

EOC Manager

Policy Group

ICS / EOC Interface

Integrated Emergency Management System

Finance

Suggestions

Train Business Unit Managers on the Plan

Departments should Review Current Internal Contingency Plans

Incorporate the Event Contingency Plan Into the EOC Training Program and Quarterly Tabletop Exercises

Closing Thoughts

Need for Continual Improvement

Technology Is Important - But Don’t Forget About the People

Know what support resources are available to you outside your organization

Check Egos at the Door