DF210500 - media3.gaggenau.com

User manual

DF210500Dishwasher

Gaggenau

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Table of contentsSafety ............................................... 4General information.......................... 4Intended use..................................... 4Restriction on user group................. 4Safe installation ................................ 5Safe use ........................................... 6Damaged appliance......................... 8Risk to children ................................ 8

Preventing material damage ........ 10Safe installation .............................. 10Safe use ......................................... 10

Environmental protection andsaving energy................................ 11Disposing of packaging ................. 11Saving energy................................. 11AquaSensor.................................... 11Sensors .......................................... 11

Installation and connection.......... 12Scope of supply ............................. 12Installing and connecting the ap-pliance ............................................ 12Drainage connection ...................... 12Drinking water connection ............. 13Electrical connection ...................... 13

Familiarising yourself withyour appliance............................... 14Appliance ....................................... 14Controls .......................................... 15

Programmes.................................. 18Information for test institute............ 20Personalisation function ............. 20

Additional functions ..................... 20

Features......................................... 21Top basket...................................... 21Bottom basket ................................ 22Cutlery basket ................................ 22Cutlery drawer ................................ 23

Etagere ........................................... 23Folding prongs ............................... 24Baking sheet spray head ............... 24Optional extra cleaning area .......... 25Basket heights................................ 26

Before using for the first time ...... 27Making settings for initial start-up ................................................... 27

Rinse aid system........................... 27Rinse aid ........................................ 27Setting the amount of rinse aid ...... 28Switching the rinse aid systemoff ................................................... 28

Detergent ....................................... 28Suitable detergents ........................ 28Unsuitable detergents .................... 29Information on detergents .............. 30Adding detergent ........................... 30

Tableware ...................................... 31Damage to glass and tableware .... 31Arrange tableware .......................... 32Removing tableware....................... 33

Basic operation ............................. 33Opening appliance door ................ 33Switching on the appliance ............ 33Setting a programme ..................... 33Setting additional functions ............ 33Setting timer programming ............ 33Starting the programme ................. 33Interrupting programme ................. 34Terminate programme.................... 34Display programme information..... 34Switching off appliance .................. 34

Basic settings................................ 35Overview of basic settings ............. 35Changing basic settings................. 36Setting the time .............................. 36

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Home Connect .............................. 37Home Connect quick start ............. 37Home Connect settings.................. 38Remote Start ............................... 38Remote Diagnostics ...................... 38Software update ............................. 38Data protection............................... 38

Cleaning and servicing................. 39Cleaning the tub ............................. 39Cleaning products .......................... 39Tips on appliance care................... 39Filter system ................................... 39Cleaning spray arms ...................... 40

Troubleshooting............................ 42Error code / Fault display / Sig-nal................................................... 42Washing results .............................. 44Home Connect problem................. 50Information on display panel.......... 50Malfunctions ................................... 50Mechanical damage....................... 51Noise .............................................. 52Clean wastewater pump................. 53

Transportation, storage anddisposal ......................................... 53Removing the appliance ................ 53Protect appliance from frost........... 54Transporting the appliance ............ 54Disposing of old appliance ............ 54

Customer Service.......................... 54Product number (E-Nr.), produc-tion number (FD) and consecut-ive numbering (Z-Nr.) ..................... 55AQUA-STOP guarantee .................. 55

Technical specifications............... 55Information regarding Free andOpen Source Software ................... 56Declaration of Conformity............... 56

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Safety

Please read the safety information to ensure that you use the ap-pliance safely.

General information

You can find general information about this instruction manualhere.¡ Read this instruction manual carefully. Only this will ensure you

use the appliance safely and efficiently.¡ Follow the safety instructions and warnings.¡ Keep the instruction manual and the product information safe

for future reference or for the next owner.¡ Check the appliance after unpacking it. Do not connect the ap-

pliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use theappliance correctly and safely.Only use this appliance:¡ For cleaning household tableware.¡ In private households and in enclosed spaces in a domestic en-

vironment.¡ Up to an altitude of max. 4000 m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons.This appliance may be used by children aged 8 or over and bypeople who have reduced physical, sensory or mental abilities orinadequate experience and/or knowledge, provided that they aresupervised or have been instructed on how to use the appliancesafely and have understood the resulting dangers.Children must not play with the appliance.Cleaning and user maintenance must not be performed by chil-dren unless they are being supervised.

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Keep children under the age of 8 years away from the applianceand power cable.

Safe installation

Follow these safety instructions when installing the appliance.

WARNING ‒ Risk of injury!Improper installation may cause injury.▶ When installing and connecting the appliance, follow the in-

structions in the manual and installation instructions.

WARNING ‒ Risk of electric shock!¡ Improper installation is dangerous.▶ Connect and operate the appliance only in accordance with

the specifications on the rating plate.▶ Connect the appliance to a power supply with alternating

current only via a properly installed socket with earthing.▶ The protective conductor system of the domestic electrical

installation must be properly installed.▶ Never equip the appliance with an external switching

device, e.g. a timer or remote control.▶ When the appliance is installed, the mains plug of the

power cord must be freely accessible. If free access is notpossible, an all-pole isolating switch must be installed in thepermanent electrical installation according to the installationregulations.▶ When installing the appliance, check that the power cable is

not trapped or damaged.¡ Cutting through the supply hose or immersing the Aqua-Stop

valve in water is dangerous.▶ Never immerse the plastic housing in water. The plastic

housing on the supply hose contains an electric valve.▶ Never cut through the supply hose. The supply hose con-

tains electric power cables.

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WARNING ‒ Risk of fire!It is dangerous to use an extended power cord and non-ap-proved adapters.▶ Do not use extension cables or multiple socket strips.▶ If the power cord is too short, contact Customer Service.▶ Only use adapters approved by the manufacturer.

WARNING ‒ Risk of injury!Hinges move when opening and closing the appliance doorand can cause injury.▶ If built-under or integrable appliances are not in a cavity so

that one side is accessible, the hinge area must be coveredat the side. Covers are available from Customer Service orspecialist outlets.

WARNING ‒ Risk of tipping!Improper installation may cause the appliance to tip up.▶ Only install built-under or integrable appliances under a

continuous worktop that is securely connected to adjacentcabinets.

Safe use

WARNING ‒ Risk of serious harm to health!Failure to comply with safety instructions and directions foruse on packagings of detergent and rinse aid products maycause serious harm to health.▶ Follow the safety instructions and directions for use on the

packagings of detergent and rinse aid products.

WARNING ‒ Risk of explosion!¡ Adding solvents to the interior of the appliance may cause ex-

plosions.▶ Never add solvents to the interior of the appliance.

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¡ Highly caustic alkaline or highly acidic cleaning agents in con-junction with aluminium parts in the interior of the appliancemay cause explosions.▶ Never use highly caustic alkaline or highly acidic cleaning

agents, in particular commercial or industrial products, inconjunction with aluminium parts (e.g. grease filters of ex-tractor hoods or aluminium pans), e.g. for the Machine Careprogramme.

WARNING ‒ Risk of injury!¡ Leaving the appliance door open may result in injury.▶ Only open the appliance door to load or unload tableware

in order to prevent accidents, e.g. through tripping.▶ Do not sit or stand on the appliance door when open.

¡ Knives and utensils with sharp points can cause injuries.▶ Arrange knives and utensils with sharp points in the cutlery

basket with the points downwards, on the knife shelf or inthe cutlery drawer.

WARNING ‒ Risk of scalding!If you open the appliance door while the programme is run-ning, hot water may splash out of the appliance.▶ Open the appliance door carefully if the programme is still

running.

WARNING ‒ Risk of electric shock!¡ An ingress of moisture can cause an electric shock.▶ Only use the appliance in enclosed spaces.▶ Never expose the appliance to intense heat or humidity.▶ Do not use steam- or high-pressure cleaners to clean the

appliance.¡ If the insulation of the power cord is damaged, this is danger-

ous.▶ Never let the power cord come into contact with hot appli-

ance parts or heat sources.▶ Never let the power cord come into contact with sharp

points or edges.

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▶ Never kink, crush or modify the power cord.

Damaged appliance

Follow the safety instructions if the appliance is damaged.

WARNING ‒ Risk of electric shock!¡ If the appliance or the power cord is damaged, this is danger-

ous.▶ Never operate a damaged appliance.▶ Never operate an appliance with a cracked or fractured sur-

face.▶ Never pull on the power cord to unplug the appliance. Al-

ways unplug the appliance at the mains.▶ If the appliance or the power cord is damaged, immediately

unplug the power cord or switch off the fuse in the fuse boxand turn off the water tap.▶ "Call Customer Service." → Page 54▶ Repairs to the appliance should only be carried out by

trained specialist staff.¡ Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by

trained specialist staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be

replaced with a special connection cable, which is availablefrom the manufacturer or his Customer Service.

Risk to children

Follow the safety instructions if there are children in your home.

WARNING ‒ Risk of suffocation!¡ Children may put packaging material over their heads or wrap

themselves up in it and suffocate.▶ Keep packaging material away from children.▶ Do not let children play with packaging material.

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¡ Children may breathe in or swallow small parts, causing themto suffocate.▶ Keep small parts away from children.▶ Do not let children play with small parts.

WARNING ‒ Risk of harm to health!Children can lock themselves in the appliance, thereby puttingtheir lives at risk.▶ With redundant appliances, unplug the power cord. Then

cut through the cord and damage the lock on the appliancedoor beyond repair so that the appliance door will no longerclose.

WARNING ‒ Risk of crushing!With higher-level appliances, children can become crushedbetween the appliance door and cabinet doors underneath.▶ Keep an eye on children when opening and closing the ap-

pliance door.

WARNING ‒ Risk of chemical burns!Rinse aid and detergent may cause chemical burns to themouth, throat and eyes.▶ Keep children away from detergent and rinse aid products.▶ Keep children away from the appliance when open. The wa-

ter in the interior of the dishwasher is not drinking water. Itmay contain residues of detergents and rinse aid.

WARNING ‒ Risk of injury!Children may get their fingers caught in the slots of the tabletcollecting tray and injure themselves.▶ Keep children away from the appliance when open.

WARNING ‒ Risk of suffocation!Children may become trapped in the appliance and suffocate.▶ Use the childproof lock if fitted.▶ Never let children play with or operate the appliance.

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Preventing material damage

Preventing material dam-agePreventing material damage

Safe installationFollow the instructions when installingthe appliance.

ATTENTION!¡ Improper installation of the appli-

ance may cause damage.▶ If the dishwasher is installed

above or below other domesticappliances, follow the informa-tion on installation in combina-tion with a dishwasher in the in-stallation instructions for the in-dividual appliances.

▶ If there is no information or if theinstallation instructions do not in-clude the relevant information,contact the manufacturer ofthese appliances to check thatthe dishwasher can be installedabove or below these appli-ances.

▶ If no information is availablefrom the manufacturer, the dish-washer should not be installedabove or below such appli-ances.

▶ To ensure the safe operation ofall domestic appliances, con-tinue following the installation in-structions for the dishwasher.

▶ Do not install the dishwasher un-der a hob.

▶ Do not install the dishwashernear heat sources, e.g. radiat-ors, heat storage tanks, ovensor other appliances that gener-ate heat.

¡ Modified or damaged water hosesmay result in material damage anddamage to the appliance.▶ Never kink, crush, modify or cut

through water hoses.

▶ Only use the water hoses sup-plied with the appliance or genu-ine spare hoses.

▶ Never re-use water hoses thathave been used before.

¡ If the water pressure is too high ortoo low, this may impair function-ing of the appliance.▶ Make sure that the water pres-

sure in the water supply systemis min. 50 kPa (0,5 bar) andmax. 1000 kPa (10 bar).

▶ If the water pressure exceedsthe maximum value specified, apressure-reducing valve must beinstalled between the drinkingwater connection and the hoseset of the appliance.

Safe useFollow the instructions when usingthe appliance.

ATTENTION!¡ Escaping water vapour can dam-

age fitted units.▶ When the programme ends,

leave the appliance to cooldown for a while before openingthe door.

¡ Unsuitable cleaning agents maydamage the appliance.▶ Do not use a steam cleaner.▶ So as not to scratch the finish

on the appliance, do not usesponges with a rough surface orabrasive cleaning agents.

▶ To prevent corrosion, do not usesponge cloths on dishwasherswith a stainless steel front orrinse such cloths thoroughlyseveral times before using themfor the first time.

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Environmental protection and saving energy

Environmental protectionand saving energyEnvironmental protection and saving energy

Help protect the environment by us-ing your appliance in a way that con-serves resources and by disposing ofreusable materials properly.

Disposing of packagingThe packaging materials are environ-mentally compatible and can be re-cycled.▶ Sort the individual components by

type and dispose of them separ-ately.Information about current disposalmethods are available from yourspecialist dealer or local authority.

Saving energyIf you follow these instructions, yourappliance will use less electricity andless water.

Use the Eco 45° programme.The Eco 45° programme is en-ergy-efficient and environmentallyfriendly. → "Programmes", Page 18

Change the sensor setting to the de-fault.

Consumption is reduced. → "Sensors", Page 11

AquaSensorThe AquaSensor is an optical meas-uring device (light barrier) whichmeasures the turbidity of the rinsingwater. You can save water with theAquaSensor.Use of the AquaSensor depends onthe programme. If the soiling level ishigh, the rinsing water is drained offand replaced with fresh water. If thesoiling level is lower, the rinsing wa-ter is used in the next wash cycle, soreducing water consumption by 3-6litres. In the automatic programmesthe temperature and run time are ad-ditionally adjusted to the level of soil-ing.

SensorsThe sensors adjust the programmesequence and strength in the auto-matic programmes depending on thelevel and type of soiling.The sensor has different sensitivitysettings that can be changed in thebasic settings. → "Changing basic settings",Page 36

Sensor setting DescriptionStandard Optimum setting for a

mixed load and heavilysoiled tableware. Savesboth energy and water.

Sensitive Adjusts the programmestrength for effective re-moval of food remnantseven with low soilinglevels. Energy and waterconsumption are adjustedaccordingly.

Very sensitive Adjusts the programmestrength for difficult condi-tions of use, e.g. stubborndried-on food remnants.Recommended setting

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Sensor setting Descriptionwhen using organic or eco-logical detergents contain-ing low levels of activeagents. Energy and waterconsumption are adjustedaccordingly.

Installation and connection

Installation and connec-tionInstallation and connection

Scope of supplyAfter unpacking all parts, check forany damage in transit and complete-ness of the delivery.If you have any complaints, contactthe dealer who sold you the appli-ance or our Customer Service.Note: The appliance was tested atthe factory to check it is in workingorder. It is possible that water has leftmarks on the appliance. Thesemarks will disappear after the firstwash cycle.The delivery consists of the following:¡ Dishwasher¡ Operating instructions¡ Installation Instructions¡ Warranty¡ Installation material¡ Steam guard plate¡ Mains cable

Installing and connecting theapplianceYou can position your built-under orintegrable appliance in a fitted kit-chen between wooden and plasticwalls. If you subsequently install yourdishwasher as a free-standing appli-ance, you must stop it from tippingover, e.g. by screwing it to the wall or

installing it under a continuous work-top that is securely connected to ad-jacent cabinets.1. "Follow the safety instructions."

→ Page 42. Follow the instructions for electrical

connection.3. Check the Scope of supply and

the condition of the appliance.4. Consult the installation instructions

for the installation dimensions re-quired.

5. Make the appliance level using theheight-adjustable feet.Make sure that the appliance isstanding on the floor securely.

6. "Install the drainage connection."→ Page 12

7. "Install the drinking water connec-tion." → Page 13

8. Connect the appliance to thepower supply.

Drainage connectionConnect your appliance to drainageconnection so dirty water is dis-charged via the wash cycle.

Installing the drainage connection1. Consult the installation instructions

supplied for the steps requiredhere.

2. Connect the wastewater hose tothe outlet connection of the siphonusing the enclosed parts.

3. When doing so, check that thewastewater hose is not kinked,crushed or twisted.

4. Also check that there is no coverin the drainage system preventingthe wastewater from being dis-charged.

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Drinking water connectionConnect your appliance to a drinkingwater connection.

Installing the drinking waterconnectionNote: If you are replacing the appli-ance, you must use a new water sup-ply hose.1. Consult the installation instructions

supplied for the steps requiredhere.

2. Connect the appliance to the drink-ing water connection using the en-closed parts.Observe the Technical data.

3. When doing so, check that thedrinking water connection is notkinked, crushed or twisted.

Electrical connectionConnect your appliance to the powersupply.

Connecting the appliance to theelectricity supplyNotes¡ Follow the "Safety instructions"

→ Page 5.¡ Please note that the water safety

system is only functional if there isa power supply.

1. Insert the non-heating applianceplug of the power cable into theappliance.

2. Insert the mains plug of the appli-ance into a nearby socket.The connection data for the appli-ance can be found on the ratingplate.

3. Check that the mains plug is inser-ted properly.

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Familiarising yourself with your appliance

Familiarising yourself with your applianceFamiliarising yourself with your appliance

ApplianceYou can find an overview of the parts of your appliance here.

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1 Rating plate Rating plate with "E number and FD number"→ Page 55.The data you need for "Customer Service"→ Page 54.

1 Depending on the appliance specifications

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2 Detergent dispenser "Detergent" → Page 28 is added to the detergentdispenser.

3 Bottom basket "Bottom basket" → Page 22

4 Lower spray arm The lower spray arm washes the tableware in the bot-tom basket.If the tableware has not been washed properly, cleanthe spray arms. → "Cleaning spray arms", Page 40

5 Tablet collecting tray During the wash cycle tablets automatically fall out ofthe detergent dispenser into the tablet collecting traywhere they can fully dissolve.

6 Top basket Top basket

7 Cutlery drawer "Cutlery drawer" → Page 23

8 EmotionLight Interior lighting of the appliance. → "Overview of basic settings", Page 35

9 Cutlery shelf1 "Cutlery shelf" → Page 23

10 Upper spray arm The upper spray arm washes the tableware in the topbasket.If the tableware has not been washed properly, cleanthe spray arms. → "Cleaning spray arms", Page 40

11 Filter system "Filter system" → Page 39

12 Cutlery basket "Cutlery basket" → Page 22

13 Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid. → "Rinse aid system", Page 27


ControlsYou can use the control panel to configure all functions of your appliance andto obtain information about the operating status.With some buttons you can perform different functions.

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1 2 3 4 5 6 7 8 9

1011121314151 ON/OFF button and reset button "Switching on the appliance" → Page 33

"Switching off the appliance" → Page 34"Terminating the programme" → Page 34

2 Programme buttons Programmes

3 Info button If you press , the display shows informationabout selected programmes, basic settings andadditional functions.If you press for approx. 3 seconds, you canopen the menu. → "Changing basic settings", Page 36

4 Rinse aid refill indicator "Rinse aid system" → Page 27

5 Display Remote Start 1 If you have activated the function and are con-trolling the appliance via the Home Connect app,the display lights up on the appliance.

6 WLAN display "Home Connect" → Page 37

7 Timer programming "Setting timer programming" → Page 33

8 Remote Start → "Remote Start ", Page 38

9 Programme buttons and additionalfunctions

Programmes"Additional functions" → Page 20

10 Start button "Starting the programme" → Page 33

11 buttons You can use these buttons to scroll between thebasic settings. → "Changing basic settings", Page 36


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12 Setting buttons "Changing basic settings" → Page 36

13 Door opener1 "Opening the appliance door" → Page 33

14 Display1 The display shows information about pro-grammes, basic settings or additional functions.You can change the basic settings via the displayand the setting buttons. → "Changing basic settings", Page 36

15 Display The display shows information about pro-grammes, basic settings or additional functions.You can change the basic settings via the displayand the setting buttons. → "Changing basic settings", Page 36


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Programmes

ProgrammesProgrammes

You can find an overview of the pro-grammes that can be selected here.Different programmes, which can befound on the control panel of yourappliance, are available dependingon the appliance configuration.The running time may vary depend-ing on the programme selected. Therunning time depends on the watertemperature, the quantity of table-ware, the level of soiling and the "Ad-

ditional function" → Page 20 selec-ted. The running time will change ifthe rinse aid system is switched offor rinse aid needs to be added.The programme data is based on val-ues measured in the laboratory ac-cording to AS/NZS 2007. Different in-fluencing factors such as water tem-perature or pipe pressure may resultin deviations.

Programme Consumption values1) Duration inhrs:mins2) Energy consump-tion in kWh3) Water consump-tion in litres

Use Programme se-quence

Auto 35-45°

¡ 1) 1:30 - 1:40¡ 2) 0,700 - 0,850¡ 3) 11,5 - 14,0

Tableware:¡ Delicate tableware,

cutlery, temperat-ure-sensitiveplastics, glasses andstemware in thestemware basket

Level of soiling:¡ Lightly adhering

fresh food remnants

Sensor-controlled:¡ Optimised by

sensors dependingon the soiling levelof the washing wa-ter

Auto 45-65°

¡ 1) 2:00 - 3:10¡ 2) 0,980 - 1,550¡ 3) 7,6 - 15,4

Tableware:¡ Mixed tableware

and cutleryLevel of soiling:¡ Common household

food remnantslightly dried on



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Programme Consumption values1) Duration inhrs:mins2) Energy consump-tion in kWh3) Water consump-tion in litres

Use Programme se-quence

Auto 65-75°

¡ 1) 1:50 - 2:15¡ 2) 1,200 - 1,400¡ 3) 11,5 - 14,0

Tableware:¡ Pots and pans, non-

fragile tablewareand cutlery

Level of soiling:¡ Stubborn burned or

dried-on food rem-nants containingstarch and protein



Eco 45°

¡ 1) 3:15¡ 2) 0,650¡ 3) 11,0

Tableware:¡ Mixed tableware

and cutleryLevel of soiling:¡ Normally soiled load

Most economical pro-gramme:¡ Pre-Rinse¡ Cleaning 45 °C¡ Intermediate rinse¡ Final rinse 46 °C¡ Drying

Quick Wash

¡ 1) 0:29¡ 2) 0,800¡ 3) 10,5

Tableware:¡ Delicate tableware,

cutlery, temperat-ure-sensitiveplastics and glasses

Level of soiling:¡ Lightly adhering

fresh food remnants

Time-optimised:¡ Cleaning 45 °C¡ Intermediate rinse¡ Final rinse 55 °C

Personalisation func-tion

¡ 1) 0:15 - 0:15¡ 2) 0,050 - 0,050¡ 3) 4,0 - 4,0

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Information for test instituteTest institutes can request the condi-tions for comparison tests, e.g. ac-cording to AS/NZS2007, by sendingan e-mail to [email protected] are the conditions for conduct-ing the tests, however not the resultsor consumption values.The product number (E-Nr.) and theproduction number (FD) are requiredhere. They can be found on the rat-ing plate on the appliance door.Open ajar using a block of approxim-ately 100 mm upon completion ofdry test.

Personalisation function You can save a combination of a pro-gramme and an additional function tothe button.You can save the program via theHome Connect app or on the appli-ance.The pre-rinse program is saved tothis button at the factory. Pre-rinse issuitable for all types of tableware.The tableware undergoes intermedi-ate cleaning via cold rinsing.Tip: You can use the Home Connectapp to download additional pro-grammes and save them to the button.1

Saving Personalisation function on the appliance1. Press .2. Press the right programme button.3. Press the button for the relevant

additional function. → "Additional functions", Page 20

4. Press for approx. 3 seconds.

a The selected programme and theadditional function will flash.

a flashes.a The programme and the additional

function are saved.Tip: To reset the programme, eitheruse the Home Connect app or resetyour appliance back to the factorysettings. → "Overview of basic settings",Page 35

Additional functions

Additional functionsAdditional functions

You can find an overview of the addi-tional functions that can be selectedhere. Different additional functions,which can be found on the controlpanel of your appliance, are availabledepending on the appliance configur-ation.

Additional func-tion

Use

Power

¡ The run time isshortened by 15% to75% depending on therinse programme.

¡ The additional functioncan be activated beforethe start of the pro-gramme and at anytime when the pro-gramme is running.

¡ Energy and water con-sumption are increased.


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Additional func-tion

Use

Intensive

¡ Switch on with mixedloads containing table-ware with different soil-ing levels, e.g. placevery soiled pots andpans in the bottom bas-ket and normally soiledtableware in the upperbasket.

¡ The spray pressure inthe bottom basket is in-creased and the max-imum programme tem-perature held longer.This will increase therun time and energyconsumption.

ExtraDry

¡ For a better drying res-ult the final rinse tem-perature is increasedand the drying phaseextended.

¡ Especially suitable fordrying plastic parts.

¡ There is a slight in-crease in energy con-sumption and the runtime is extended.

Features

FeaturesFeatures

You can find an overview of the pos-sible features of your appliance andhow to use them here.These features depend on the modelof your appliance.

Top basketArrange cups and glasses in the topbasket.

You can adjust the height of the topbasket to make room for larger itemsof tableware.

Adjusting top basket with sideleversTo wash large items of tableware inthe baskets, adjust the shelf positionof the top basket.1. Pull out the top basket.2. To prevent the basket from sud-

denly dropping down, hold theside of the basket by the top edge.

3. Press in the levers on the right andleft on the outside of the basket.

The basket can then slip downslightly.

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4. Raise or lower the basket evenly tothe right level. → "Basket heights", Page 26

Check that the basket is level onboth sides.

5. Slide the basket back in.

Bottom basketArrange pans and plates in the bot-tom basket.

a

Cutlery basket 1

Large plates up to a diameter of31 cm can be arranged in the bottombasket as shown.

Cutlery basketArrange cutlery in the cutlery basket,always without sorting it and with thesharp points downwards.


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Cutlery drawerArrange cutlery in the cutlery drawer.

Arrange cutlery with the points andsharp edges downwards.You can reorganise the cutlerydrawer to make more space forlonger/wider items of cutlery.

Reorganising cutlery drawerYou can fold down the side shelvesand front prongs to make morespace for longer/wider items of cut-lery.1. To fold down a side shelf, push the

lever forwards and fold downthe side shelf .

2. To fold down the front prongs,push the lever forwards and folddown the prongs .

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TipIf you want to return the cutlerydrawer to the original position, foldthe side shelf back up until it clicksinto position.

EtagereUse the cutlery shelf and space un-derneath for small cups and glassesor for large items of cutlery, e.g.cooking spoons or serving cutlery.

If you do not need the cutlery shelf,you can fold it up.

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Folding prongsUse the folding prongs to positiontableware securely, e.g. plates.

You can fold the prongs down to po-sition pans, bowls and glassesbetter.1

Folding down prongs1

If you do not need the prongs, foldthem down.1. Push the lever forwards and fold

down the prongs .

1 2

2. To use the prongs again, fold themback up.

a The prongs audibly click into posi-tion.

Baking sheet spray headUse the baking sheet spray head toclean large items of tableware, e.g.trays, grilles and plates.

Arrange max. 2 baking sheets and2 grilles as shown to ensure that thespray jet can reach all parts.Note: Check that the appliance is al-ways operated with the top basket orthe baking sheet spray head.

Inserting baking sheet spray headUse the baking sheet spray head in-stead of the top basket to clean largetrays, grilles and plates.1. Remove top basket.


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2. Insert the baking sheet spray headin the holder and turn to theright .

a The baking sheet spray headclicks into position.

Removing baking sheet spray headIf you no longer require the bakingsheet spray head, remove it from theappliance.1. Turn the baking sheet spray head

anticlockwise and remove from theholder.

2. Insert the top basket in the appli-ance.

Optional extra cleaning areaUse the Optional extra cleaning areain the top basket to clean all types ofglasses gently yet thoroughly.

Selecting Optional extra cleaningareaNote: If you operate your appliancewith the Optional extra cleaning areaswitched on, consumption will in-crease.1. Pull out the top basket.2. Set the slider to ON or OFF.

3. Push in the top basket.

Cleaning Optional extra cleaningareaLimescale and soiling from the dish-washing water can block the nozzles.Note: Always operate the appliancewith the Optional extra cleaning areafitted.1. Pull out the top basket.2. Pull the tab on the Optional extra

cleaning area up and forwards.

3. Set the slider to ON.

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4. Clean under running water.5. Place the Optional extra cleaning

area in the top basket and lock inposition .

Check that the mounts are in thecorrect position.

a The Optional extra cleaning areaaudibly clicks into position .

6. Push in the top basket.

Basket heightsSet the baskets at the right height.

Appliance height 81.5 cm with cutlery basket

Setting Top basket Bottom basket1 max. ø 22 cm 31 cm2 max. ø 24.5 cm 27.5 cm3 max. ø 27 cm 25 cm

Appliance height 81.5 cm with cutlery drawer

Setting Top basket Bottom basket1 max. ø 16 cm 31 cm2 max. ø 18.5 cm 27.5 cm3 max. ø 21 cm 25 cm

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27

Before using for the first time

Before using for thefirst timeBefore using for the first time

Configure the settings for initial start-up.

Making settings for initialstart-upTip: Connect your appliance to a mo-bile device. You can convenientlychange all settings via theHome Connect app. → "Home Connect quick start",Page 37Requirement: "The appliance hasbeen installed and connected."→ Page 121. "Add rinse aid." → Page 272. "Switch on the appliance."

→ Page 33a The display shows the settings for

initial start-up.3. Press repeatedly until the display

shows the required setting.Tip: If you select Initial start-upHome Connect here, make furthersettings using the Home Connectapp on your mobile device.You can change the settings forinitial start-up and other "Basic set-tings" → Page 35 on the appli-ance at any time or use theHome Connect app on your mo-bile device.

4. Press or repeatedly until thedisplay shows the right value.You can change several settings.

5. To save the settings, press forapprox. 3 seconds.

6. "Add detergent" → Page 28.

7. Start the "Programme with thehighest cleaning temperature"→ Page 18 without tableware.We recommend you clean the ap-pliance without tableware beforeusing it for the first time to removeany marks from water or otherresidues.

Rinse aid system

Rinse aid systemRinse aid system

You can use the rinse aid systemand rinse aid to get tableware andglasses rinsed perfectly withoutmarks.

Rinse aidFor optimum drying results, use rinseaid.Only use rinse aid for domestic dish-washers.

Adding rinse aidIf the display shows "Please addrinse aid. ", add rinse aid. Only userinse aid for domestic dishwashers.1. Press the catch on the lid of the

dispenser for rinse aid and lift.

1

2

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2. Add rinse aid up to the max mark.

max

3. If rinse aid spills out, remove itfrom the tub.Spilled rinse aid can cause ex-cessive frothing during the washcycle.

4. Close the lid of the dispenser forrinse aid.

a The lid clicks into position.

Setting the amount of rinseaidIf there are streaks or water marks ontableware, change the amount ofrinse aid.1. Press .2. To open the basic settings, press

for approx. 3 seconds.3. Press repeatedly until the display

shows "Rinse aid dispenser".4. Press or repeatedly until the

right amount of rinse aid has beenset.– A low setting adds less rinse aid

during the wash cycle and re-duces streaking on tableware.

– A higher setting adds morerinse aid during the wash cycle,reduces water marks and im-proves the drying result.


Switching the rinse aid sys-tem offIf you find the rinse aid refill indicatorirritating, e.g. when using combineddetergents with a rinse aid compon-ent, you can switch the rinse aid sys-tem off.Tip: The function of rinse aid is lim-ited with combined detergents. Youwill generally get better results usingrinse aid.1. Press .2. To open the basic settings, press


shows "Rinse aid dispenser".4. Press or repeatedly until the

display shows r:00.5. To save the settings, press for

approx. 3 seconds.a The rinse aid system is switched

off and the rinse aid refill indicatoris deactivated.

Detergent

DetergentDetergent

Find out which detergents are suit-able for your appliance.

Suitable detergentsOnly use detergents that are suitablefor dishwashers. Both separate andcombined detergents are suitable.For optimum washing and drying res-ults, use separate detergent togetherwith "Rinse aid" → Page 27.Modern, powerful detergents mainlyuse a low-alkaline formulation withenzymes. Enzymes break downstarch and remove protein. Oxygen-based bleaching agents are generallyused to remove coloured stains, e.g.tea or ketchup.

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29

Note: Follow the manufacturer's in-structions for each detergent.

Detergent DescriptionTabs Tabs are suitable for

all cleaning functionsand do not need to bemeasured out. Withshorter "Programmes"→ Page 18 tabssometimes do not dis-solve entirely andleave residues of de-tergent. This may im-pair the cleaning ef-fect.

Powder detergent Powder detergent isrecommended forshorter "Programmes"→ Page 18. Thedosage can be adjus-ted to the level of soil-ing.

Liquid detergent Liquid detergentworks faster and is re-commended forshorter "Programmes"→ Page 18 withoutPreRinse.Sometimes liquid de-tergent may leak outdespite the detergentdispenser beingclosed. This is not afault and is non-crit-ical if you rememberthe following:¡ Only choose a pro-

gramme withoutPreRinse.

¡ Do not select timerprogramming forstarting the pro-gramme.

The dosage can beadjusted to the levelof soiling.

Tip: Suitable detergents are availableonline via our website or from "Cus-tomer Service" → Page 54.

Separate detergentsSeparate detergents are productsthat do not contain components otherthan detergent, e.g. powder or liquiddetergent.With powder and liquid detergent thedosage can be individually adjustedto the level of soiling of the table-ware.For better washing and drying res-ults, please also use "Rinse aid"→ Page 27.

Combined detergentsBesides conventional separate deter-gents, a number of products areavailable with additional functions.These products not only contain de-tergent, but also rinse aid and salt re-placement substances (3in1) and,depending on the combination (4in1,5in1,...), additional components suchas glass protection or stainless steelcleaner.Note: Follow the manufacturer's in-structions for each detergent.If you are using combined detergent,the washing programme is adjustedautomatically to ensure the best pos-sible washing and drying result.

Unsuitable detergentsDo not use detergent which couldcause damage to the appliance orpresent a risk to health.

Detergent DescriptionHand washing-upliquid

Hand washing-up liquidcan cause increased froth-ing and damage the appli-ance.

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Detergent DescriptionDetergent con-taining chlorine

Chlorine residue on table-ware may present a risk tohealth.

Information on detergentsFollow the instructions on detergentsin everyday use.¡ Detergents marked as "organic" or

"ecological" (environmentallyfriendly) generally contain lowerlevels of active agents or com-pletely dispense with certain sub-stances. The cleaning effect maybe restricted here.

¡ Set the rinse aid system to theseparate or combined detergent inuse.

¡ Follow the manufacturer's instruc-tions for each detergent.

¡ To prevent sticking, only touch de-tergents in a water-soluble pouchwith dry hands and only ever placethem in a dry detergent dispenser.

¡ Even if the rinse aid refill indicatorlights up, washing programmes willstill run properly with combined de-tergents.

¡ The function of rinse aid is limitedwith combined detergents. You willgenerally get better results usingrinse aid.

¡ Use tablets with a special dryingperformance.

Adding detergent1. To open the detergent dispenser,

press the locking latch.

2. Add the detergent to the dry deter-gent dispenser.

15 ml25 ml50 ml

If you are using tablets, one isenough. Insert the tablets in a hori-zontal position.If you are using powder or liquiddetergent, follow the manufac-turer's instructions and quantitiesfor dosage in the detergent dis-penser.20 ml – 25 ml detergent is suffi-cient for normal soiling. If table-ware is only lightly soiled, slightlyless than the amount of detergentspecified is usually sufficient.

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3. Close the lid of the detergent dis-penser.

a The lid clicks into position.a The detergent dispenser will open

automatically at the optimum timeduring the programme. Powder orliquid detergent will spread aroundthe washing tank and dissolvethere. Tablets will fall into the tabletcollecting tray and dissolve in theright dosage. In order to ensurethat tablets can dissolve evenly, donot place any other objects in thetablet collecting tray.

Tip: If you use powder detergent andselect a program with pre-rinse, youcan also add a little detergent to theinterior door of the appliance.

Tableware

TablewareTableware

Only clean tableware that is suitablefor dishwashers.Note: Decorated glassware and partsmade of aluminium or silver mayfade or discolour with dishwashing.Delicate types of glass may turncloudy after a few washing cycles.

Damage to glass and table-wareAvoid damage to glass and table-ware.

Cause RecommendationThe following table-ware is not dish-washer-safe:¡ Items of cutlery

and tablewaremade from wood

¡ Decorated glass-ware, antique andhand-crafted table-ware

¡ Plastic parts notresistant to heat

¡ Tableware madefrom copper or tin

¡ Tableware soiledwith ash, wax, lub-ricating grease orpaint

¡ Very small items oftableware

Only put tableware inthe dishwasher if it ismarked as dish-washer-safe by themanufacturer.

Glass and tablewarewas not dishwasher-safe.

Only put glasses andchina in the dish-washer if it is markedas dishwasher-safe bythe manufacturer.

The chemical com-position of the deter-gent causes damage.

Use a detergentmarked as gentle ontableware by the man-ufacturer.

Highly caustic alkalineor highly acidic clean-ing agents, in particu-lar commercial or in-dustrial cleaningagents, are not suit-able for dishwashersin conjunction withaluminium.

If you are using highlycaustic alkaline orhighly acidic cleaningagents, in particularcommercial or indus-trial cleaning agents,do not put aluminiumparts in the dish-washer interior.

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Cause RecommendationThe water temperat-ure of the programmeis too high.

Select a programmewith lower temperat-ures.After the programmehas ended, take glass-ware and cutlery outof the appliancewithout delay.

Arrange tablewareArrange the tableware correctly tooptimise the dishwashing result andprevent damage to both the appli-ance and tableware.Tips¡ Using the appliance allows you to

save energy and water comparedto washing-up by hand.

¡ See our website for examples ofhow to load your appliance effi-ciently, free of charge.

¡ To save energy and water, loadthe machine with the number ofplace settings specified.

¡ For better washing and drying res-ults, position items with curves orrecesses at an angle so the watercan run off.

1. Remove large remnants of foodfrom your tableware.To save resources, do not pre-rinse tableware under running wa-ter.

2. Observe the following when arran-ging tableware:– Put heavily soiled tableware in

the bottom basket, e.g. pans.The more powerful the spray jet,the better the dishwashing resultwill be.

– To prevent damage to table-ware, arrange it so it is stableand cannot tip over.

– To prevent injury, arrange cut-lery with the points and sharpedges downwards.

– Position containers with theopenings facing down so no wa-ter can collect in them.

– Do not block the spray arms -make sure that they can turnfreely.

– Do not place small parts in thetablet collecting tray and do notblock it with tableware so as notto obstruct the lid of the deter-gent dispenser.

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Removing tableware

WARNINGRisk of injury!Hot tableware can cause burns to theskin. When hot, tableware is sensitiveto shock, may crack and can result ininjury.▶ When the programme has ended,

do not empty the appliance untilthe tableware has cooled down fora while.

1. To prevent water dripping on thetableware, unload it starting at thebottom and working up.

2. Check the washing tank and ac-cessories for soiling and clean ifnecessary. → "Cleaning and servicing",Page 39

Basic operation

Basic operationBasic operation

Opening appliance door▶ Open the appliance door.

Switching on the appliance▶ Press .

The standard program is set bydefault.If you do not perform any actionson the appliance for 10 minutes,the appliance will automaticallyswitch off.

Setting a programmeTo adjust the wash cycle to the soil-ing level of the tableware, select asuitable programme.▶ Press the right programme button.a The programme is set and the pro-

gramme button flashes.

Setting additional functionsYou can set additional functions tocomplete the washing programmeselected.Note: The additional functions whichcan be used depend on the pro-gramme selected.▶ Press the button for the relevant

additional function. → "Additional functions", Page 20

a The additional function is set andthe additional function buttonflashes.

Setting timer programmingYou can delay the start of the pro-gramme by up to 24 hours.1. Press .2. Press or repeatedly until the

display shows the right time.Depending on the setting of thetime display, the end of the pro-gramme is shown on the displayeither with "Finish in" (e.g.3h 25min) or "Finish at" (e.g.15:20 hours). You can change thissetting in the "Basic settings"→ Page 35.

3. To activate timer programming,press .

Note: To deactivate timer program-ming, press for approx.4 seconds.

Starting the programme▶ Press .a The programme has ended when

the display shows "Finished!".

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Notes¡ If you want to add more tableware

while the appliance is running, donot use the tablet collecting tray asa handle for the top basket. Youmight touch the partially dissolvedtablet.

¡ You can only change a pro-gramme when running if you can-cel it. → "Terminate programme",Page 34

¡ The appliance switches off auto-matically 1 minute after the end ofthe programme to save energy. Ifyou open the appliance door im-mediately after the programme hasended, the appliance will switch offafter 4 seconds.

Tip: To assist the drying, we recom-mend that the door will be partiallyopened after the cycle.

Interrupting programmeNote: When you open the appliancedoor once the appliance has heatedup, leave the door slightly ajar for afew minutes and then close it. Thiswill help prevent excess pressurebuilding up in the appliance and stopthe appliance door bursting open.1. Press .a The programme is saved and the

appliance switches off.2. Press to resume the pro-

gramme.

Terminate programmeTo end a programme early or toswitch from a programme that hasalready started, you will need to can-cel it first.▶ Press for approx.

4 seconds.a All displays light up.

a As soon as the displays are off,the display shows "Programmewas terminated." and then "Fin-ished!".

a The programme is cancelled andends after approx. 1 minute.

Display programme informa-tionYou can show information about pro-grammes and additional functions onthe display.1. Press .2. Press the programme button or an

additional function.

Switching off appliance1. Please note the information on

"Safe use" → Page 10.2. Press .

Tip: If you press during the washcycle, the programme currently run-ning will be interrupted. When youswitch the appliance back on, theprogramme continues automatically.

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35

Basic settings

Basic settingsBasic settings

You can configure the appliance to meet your needs.

Overview of basic settingsThe basic settings depend on the features of your appliance.

Basic setting Selection DescriptionTime setting 00:00 - 24:00 Set the current time.

The setting depends on the time format selected.Time format 12 h

24 h1Set the time format.

Time display In hoursTime1

Set the time display for the end of the pro-gramme."Finish in" shows the remaining time the pro-gramme has to run, e.g. 3h 25min."Finish at" shows the time when the programmewill end, e.g. 15:20 hours.

Sprache/Language See selection on theappliance.

Select the menu language.

Rinse aid dispenser r:00 - r:06r:051

Set or switch off the amount of rinse aid to be dis-pensed.→ "Setting the amount of rinse aid", Page 28

Sensor setting Standard1

SensitiveVery sensitive

Set the water sensor for identifying soiling.→ "Sensors", Page 11

Extra Dry onoff1

Switch "Extra Dry" on or off for each operation.The temperature is increased during the finalrinse for a better drying result. This may increasethe running time slightly.Please take care with delicate tableware.

Water connection Cold water1

Hot waterSet cold water or hot water connection.Only set the appliance to hot water if this can beprepared with little energy and a suitable installa-tion is available, e.g. solar heating system withcirculation line. The water temperature should beat least 40 °C and max. 60 °C.

Eco forecast onoff1

Switch EcoCheck on or off.When selecting the programme, the average wa-ter consumption and energy consumption isbriefly shown on the display.

1 Factory setting (may vary according to model)

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Basic setting Selection DescriptionEmotion Light off

On via main switch1

On on opening door

Switch the interior lighting of the appliance on oroff.When the appliance door is opened, the interiorlighting switches off automatically after 10minutes.

Infolight on1

offSwitch "Infolight" on or off.While the programme is running, a spot of light isprojected onto the floor below the appliancedoor. This light will not be visible if the applianceis installed at eye level with the cabinet front fit-ted flush. If the appliance door is not completelyclosed, the spot of light will flash. The pro-gramme has ended when the spot of light is nolonger visible on the floor.

Start programme Eco1

Prog. last selectedSet a default programme for when the applianceis switched on.

Tone volume Scale with multiplelevels.

Set the signal volume at the end of the pro-gramme.Level 0 switches the signal tones off.

Button volume Scale with multiplelevels

Set the button volume during operation.Level 0 switches the button tones off.

WLAN onoff1

Switch the wireless network connection on or off.

Remote Start offManuell1Dauerhaft

Activate or deactivate → "Remote Start ", Page 38.

Greeting on1

offSwitch display of the brand name logo on or offwhen the appliance is switched on.

Factory setting Reset Restore changed settings to the factory settings.The settings for initial start-up must be con-figured.

1 Factory setting (may vary according to model)

Changing basic settings1. Press .2. To open the basic settings, press


shows the required setting.4. Press or repeatedly until the

display shows the right value.You can change several settings.


Setting the time1. To open the basic settings, press


shows "Time setting".3. Press or repeatedly until the

display shows the required time.

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37

Holding down and willchange the set values in 10-minutesteps.


Home Connect

Home ConnectHome Connect

This appliance is network-capable.Connect your appliance to a mobiledevice to control its functions via theHome Connect app.The Home Connect services are notavailable in every country. The avail-ability of the Home Connect functiondepends on the availability ofHome Connect services in your coun-try. You can find information aboutthis at: www.home-connect.com.To be able to use Home Connect,you must first set up the connectionto the WLAN home network (Wi-Fi1)and to the Home Connect app.¡ → "Connecting the appliance to

WLAN home network (Wi-Fi)",Page 37

The Home Connect app guides youthrough the entire login process. Fol-low the instructions in the Home Con-nect app to configure the settings.Tips¡ Please consult the documents sup-

plied by Home Connect.¡ Please also follow the instructions

in the Home Connect app.Note: Please note the safety precau-tions in this instruction manual andmake sure that they are also ob-served when operating the appliancevia the Home Connect app. → "Safety", Page 4

Home Connect quick startConnect your appliance to a mobiledevice quickly and easily.

Installing app1. Install the Home Connect app on

your mobile device.

2. Start the app and set up accessfor Home Connect.The Home Connect app guidesyou through the entire login pro-cess.

Connecting the appliance to WLANhome network (Wi-Fi)Requirements¡ Home Connect app is installed on

your mobile device.¡ Wi-Fi on the router is activated.¡ The basic setting Wi-Fi is activated

on the appliance.¡ The appliance receives signals

from the WLAN home network (Wi-Fi) at its installation location.

1. With the help of the Home ConnectApp scan the QR code.

2. Follow the instructions in theHome Connect app.

1 Wi-Fi is a registered trademark of the Wi-Fi Alliance.

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Home Connect settingsAdapt Home Connect to your needs.You can find the Home Connect set-tings in the basic settings for your ap-pliance. Which settings the displayshows will depend on whetherHome Connect has been set up andwhether the appliance is connectedto your home network.

Remote Start You can use the Home Connect appto start the appliance with your mo-bile device.Tip: If you select "Permanent" in the"Basic settings" → Page 36 of thisfunction, the function is permanentlyactivated and you can start your ap-pliance with a mobile device at anytime.

Activating Remote Start When you have selected "Manual" inthe basic settings of this function, ac-tivate the function on your appliance.Requirements¡ The appliance is connected to your

WLAN home network.¡ The appliance is connected to the

Home Connect app.¡ "Manual" is selected in the "Basic

settings " → Page 36 of this func-tion.

¡ A programme is selected.▶ Press .

If you open the appliance door, thefunction is automatically deactiv-ated.

a button lights up.

Tip: To deactivate the function, press.

Remote DiagnosticsCustomer Service can use RemoteDiagnostics to access your applianceif you contact them, have your appli-ance connected to the Home Con-nect server and if Remote Dia-gnostics is available in the country inwhich you are using the appliance.Tip: For further information and de-tails about the availability of RemoteDiagnostics in your country, pleasevisit the service/support section ofyour local website: www.home-con-nect.com

Software updateYou can use this function to updatethe software of your appliance, e.g.for optimisation, troubleshooting orsafety-relevant updating.The Home Connect app informs youabout available software updates.

Data protectionPlease see the information on dataprotection.The first time your appliance isregistered on a home networkconnected to the Internet, yourappliance will transmit the followingtypes of data to the Home Connectserver (initial registration):¡ Unique appliance identification

(consisting of appliance codes aswell as the MAC address of theWi-Fi communication module in-stalled).

¡ Security certificate of the Wi-Ficommunication module (to ensurea secure data connection).

¡ The current software and hardwareversion of your appliance.

¡ Status of any previous reset tofactory settings.

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39

This initial registration prepares theHome Connect functions for use andis only required when you want touse the Home Connect functions forthe first time.Note: Please note that theHome Connect functions can only beutilised with the Home Connect app.Information on data protection can beretrieved in the Home Connect app.

Cleaning and servicing

Cleaning and servicingCleaning and servicing

To keep your appliance working effi-ciently for a long time, it is importantto clean and maintain it carefully.

Cleaning the tub

WARNINGRisk of harm to health!Using detergents containing chlorinemay result in harm to health.▶ Never use detergents containing

chlorine.

1. Remove any coarse soiling in theinterior with a damp cloth.

2. Add detergent to the detergent dis-penser.

3. Select the programme with thehighest temperature.

4. "Start the programme withouttableware." → Page 33

Cleaning productsOnly use suitable cleaning productsto clean your appliance.→ "Safe use", Page 10

Tips on appliance careFollow the tips on appliance care tomake sure your appliance functionsproperly at all times.

Action BenefitWipe the door seals,the front of the dish-washer and the con-trol panel regularly us-ing a damp cloth andwashing-up liquid.

This ensures the partsof the appliance willremain clean and hy-gienic.

If the appliance is notgoing to be used for awhile, leave the doorslightly ajar.

This will prevent un-pleasant odours.

Filter systemThe filter system removes coarsesoiling from the dishwashing cycle.

1

2

3

1 Micro filter

2 Fine filter

3 Coarse filter

Cleaning filtersSoiling in the dishwashing water mayblock the filters.1. After each wash check the filters

for residue.

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2. Turn the coarse filter anticlockwise and remove the filter system .

‒ Check that no foreign objectsfall into the sump.

1

2

3. Pull down the micro filter to re-move.

4. Press the locking catches to-gether and lift the coarse filter out

.

1

2

5. Clean the filter elements under run-ning water.

Carefully clean the rim of dirtbetween the coarse and the fine fil-ter.

6. Re-assemble the filter system.Make sure that the locking catcheson the coarse filter click into posi-tion.

7. Insert the filter system into the ap-pliance and turn the coarse filterclockwise.Make sure that the arrow markingsmatch up.

Cleaning spray armsLimescale and soiling in the dish-washing water may block the nozzlesand bearings on the spray arms.Clean the spray arms regularly.1. Unscrew the upper spray arm

and pull down to remove .

1

2

2. Pull up the lower spray arm to re-move.

Cleaning and servicing aus

41

3. Check the outlet nozzles on thespray arms for blockages underrunning water and remove any for-eign bodies.

4. Insert the lower spray arm.a The spray arm clicks into position.5. Insert the upper spray arm and

screw it firmly in place.

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Troubleshooting

TroubleshootingTroubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-ing information before contacting after-sales service. This will avoid unneces-sary costs.

WARNINGRisk of electric shock!Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by trained specialist

staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be replaced with a

special connection cable, which is available from the manufacturer or hisCustomer Service.

Error code / Fault display / SignalFault Cause TroubleshootingE:2060 lights up. Appliance has detected cal-

cified heating element.1. Descale the appliance.2. Operate the appliance with the wa-

ter softening system.1

E:3000 lights up. Water protection system isactivated.

1. Turn off the water tap.2. Call "Customer Service"

→ Page 54.

E:3100 lights up. Water protection system isactivated.


→ Page 54.

E:3400 lights up. Water is continuously run-ning into the appliance.


→ Page 54.

E:3200 or indicator for wa-ter supply lights up.

Supply hose is kinked. ▶ Install the supply hose withoutkinks.

Water tap is turned off. ▶ Turn on the water tap.

Water tap is jammed orfurred up.

▶ Turn on the water tap.The flow rate must be at least 10 l/min when the water supply is open.

The filters in the water con-nection of the supply orAquaStop hose are blocked.

1. Switch off the appliance.2. Pull out the mains plug.3. Turn off the water tap.


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43

Fault Cause TroubleshootingE:3200 or indicator for wa-ter supply lights up.

4. Unscrew the water connection.5. Remove the filter from the supply

hose

6. Clean the filter.7. Re-insert the filter in the supply

hose.8. Screw the water connection back

on.9. Check the water connection for

leaks.10. Restore the power supply.11. Switch the appliance on.

E:9240 lights up. Filters are soiled or blocked. ▶ Clean the filters. → "Cleaning filters", Page 39

E:6103 lights up. Water isnot drained.

Wastewater hose is blockedor kinked.

1. Reposition the wastewater hosewithout kinks.

2. Remove residues.

Siphon connection is stillsealed.

▶ Check the connection to the siphonand open if necessary.

Cover of the wastewaterpump is loose.

▶ Secure the cover of the "Wastewa-ter pump " → Page 53 so it clicksinto position.

E:6102 lights up. Wastewater pump isblocked.

▶ Clean the wastewater pump. → "Clean wastewater pump",Page 53

Cover of the wastewaterpump is loose

▶ Secure the cover of the "Wastewa-ter pump " → Page 53 so it clicksinto position.

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Fault Cause TroubleshootingE:9001 lights up. Mains voltage is too low. This is not a fault on the appliance.

1. Contact an electrician.2. Have the mains voltage and elec-

trical installation checked by anelectrician.

A different error code ap-pears in the display window.E:0100 to E:9010

A technical fault is present. 1. Press .2. Unplug the appliance or switch off

the fuse.3. Wait at least 2 minutes.4. Insert the mains plug of the appli-

ance in a socket or switch on thefuse.

5. Switch the appliance on.6. If the problem occurs again:

‒ Press .‒ Turn off the water tap.‒ Pull out the mains plug.‒ Contact "Customer Service"

→ Page 54 and give the er-ror code.

Washing resultsFault Cause TroubleshootingTableware is not dry. No rinse aid used or dosage

set too low.1. Add "Rinse aid" → Page 27.2. Set the amount of rinse aid to be

dispensed. → "Setting the amount of rinse aid",Page 28

Programme or programmeoption has no drying phase,or the drying phase is toobrief.

▶ Select a programme with drying,e.g. intensive, strong or ECO pro-gramme.Some option buttons decrease thedrying result, e.g varioSpeed.

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45

Fault Cause TroubleshootingTableware is not dry. Water collects in recesses of

the tableware or cutlery.▶ Position tableware at an angle

where possible.

The combined detergentused has a poor drying per-formance.

1. Use rinse aid to improve drying per-formance.

2. Use a different combined detergentwith a better drying performance.

Extra Dry not activated to im-prove drying performance.

▶ Activate "Extra Dry" → Page 35.

Tableware removed tooearly or drying process notyet ended.

1. Wait until the programme ends.2. Only remove tableware 30 minutes

after the programme has ended.

Rinse aid used has a limiteddrying performance.

▶ Use a name-brand rinse aid.Eco products may have limited ef-fectiveness.

Plastic tableware is not dry. Not a fault. As plastic doesnot store heat so well, it alsodoes not dry as well.

▶ No remedial action possible.

Cutlery is not dry. Cutlery not arranged prop-erly in the cutlery basket orcutlery drawer.

Droplets can form on the cutlery con-tact points.1. "Arrange cutlery individually where

possible." → Page 322. Avoid points of contact.

Appliance interior still wetafter wash cycle.

Not a fault. The condensa-tion drying principle causeswater droplets in the tub –they are indeed desirablehere. The moisture in the aircondenses on the insidewalls, runs off and ispumped out.

No action required.

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46

Fault Cause TroubleshootingRemnants of food on table-ware.

Tableware is placed tooclose together or basket isoverfilled.

1. Arrange tableware with sufficientspace in between.The spray jets must reach the sur-faces of the tableware.

2. Avoid points of contact.

Spray arm rotation isblocked.

▶ Arrange tableware so that it doesnot obstruct spray arm rotation.

Spray arm nozzles areblocked.

▶ Clean the "Spray arms" → Page 40.

Filters are soiled. ▶ Clean the filters. → "Cleaning filters", Page 39

Filters are inserted incor-rectly and/or not engaged.

1. Insert the filters properly. → "Filter system", Page 39

2. Engage the filters.

Washing programme selec-ted too weak.

▶ Select a more intensive washingprogramme.

▶ Adjust the sensitivity of the sensors. → "Sensors", Page 11

Tableware has been pre-cleaned too intensely. Thesensors chose a weaker pro-gramme. Stubborn soilingcannot be entirely removed.

▶ Only remove large remnants of foodand do not prerinse tableware.


Tall narrow receptacles incorner areas are not rinsedadequately.

▶ Do not position tall narrow recept-acles at too great an angle or incorner areas.

Top baskets on right and leftare not set to same height.

▶ Set the top baskets on the left andright to the same level.

Detergent residue in the ap-pliance

Lid of the detergent dis-penser is blocked by itemsof tableware parts and willnot open.

1. Arrange tableware in the top baskettableware so the tab collecting trayis not obstructed by tableware. → "Arrange tableware", Page 32Items of tableware are blocking thedispenser lid.

2. Do not place tableware or fra-grance dispensers in the tablet col-lecting tray.

The lid of the detergent dis-penser is blocked by the taband will not open.

▶ Position the tab in the detergent dis-penser crosswise, not vertically.

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47

Fault Cause TroubleshootingDetergent residue in the ap-pliance

Tabs are used in the quickor short programme. Dissolv-ing time of the tab is not at-tained.

▶ Select a more intensive Programmeor use Powder detergent.

Washing effect and dissolv-ing performance are re-duced after a prolongedstorage time or detergent isvery lumpy.

▶ Change your "detergent"→ Page 28.

Water marks on plasticparts.

Due to laws of physicsdroplet formation on plasticsurfaces is unavoidable.After drying water marks arevisible.

▶ Select a more intensive pro-gramme.

▶ Position tableware at an angle. → "Arrange tableware", Page 32

▶ Use rinse aid. → "Rinse aid", Page 27

Wipeable or water-solublecoatings are present insidethe appliance or on the door.

Detergent substances aredeposited there. These coat-ings cannot generally be re-moved with chemicals.


▶ Clean the appliance mechanically.

Stubborn white coatings arepresent on tableware, insidethe appliance or the door.

Detergent substances aredeposited there. These coat-ings cannot generally be re-moved with chemicals.


▶ Clean the appliance mechanically.

Too little detergent is beingused.

▶ Increase the amount of detergentused or change "Detergent "→ Page 28.

Washing programme selec-ted too weak.

▶ Select a more intensive washingprogramme.


Tea residue or lipstick markson tableware.

Washing temperature is toolow.

▶ Select a programme with a higherwashing temperature.

Too little detergent is beingused or is unsuitable.

▶ Use a suitable "Detergent "→ Page 28 and follow the manufac-turer's instructions for the amountto be used.




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Fault Cause TroubleshootingColoured coatings (blue, yel-low, brown) that are difficultor impossible to remove arepresent inside the applianceor on stainless steel table-ware.

The formation of films is dueto substances contained invegetables (cabbage, celery,potatoes, noodles, etc.) ortap water (manganese).

▶ Clean the appliance.You can remove deposits with"Mechanical cleaning" → Page 39or a machine cleaning product. Itmay not always be possible to com-pletely remove deposits but theyare harmless to health.

The formation of films is dueto metal components on sil-ver or aluminium tableware.

▶ Clean the appliance.You can remove deposits with"Mechanical cleaning" → Page 39or a machine cleaning product. Itmay not always be possible to com-pletely remove deposits but theyare harmless to health.

Plastic parts inside the appli-ance are discoloured.

Plastic parts inside the appli-ance may become discol-oured during the life of thedishwasher.

▶ Discolouration can come about andwill not impair functioning of the ap-pliance.

Plastic parts are discol-oured.

Washing temperature is toolow.

▶ Select a programme with a higherwashing temperature.




Removable streaks arepresent on glasses, glass-ware with a metallic appear-ance and cutlery.

Amount of rinse aid to bedispensed is set too high.

▶ Set the rinse aid system to a lowersetting.

No rinse aid has been ad-ded.

▶ → "Adding rinse aid", Page 27

Detergent residue is presentin the final rinse. Lid of thedetergent dispenser isblocked by tableware itemsand will not open fully.

1. Arrange tableware in the top baskettableware so the tab collecting trayis not obstructed by tableware. → "Arrange tableware", Page 32Items of tableware are blocking thedispenser lid.

2. Do not place tableware or fra-grance dispensers in the tablet col-lecting tray.

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49

Fault Cause TroubleshootingRemovable streaks arepresent on glasses, glass-ware with a metallic appear-ance and cutlery.




Irreversible clouding ofglassware.

Glasses are not dishwasher-proof, only suitable for dish-washers.

▶ Use dishwasher-proof glasses.Glasses are usually only suitable foruse in a dishwasher, i.e. long-termwear or long-term changes must beexpected.

▶ Avoid a lengthy steam phase(standing time after wash cycleends).

▶ Use a programme with a lower tem-perature.

▶ Use detergent with a glass protec-tion component.

Rust spots on cutlery. Cutlery is not sufficientlyrust-resistant. Knife bladesare often more severely af-fected.

▶ Use rust-resistant tableware.

Cutlery may also rust ifwashed together with rust-ing items.

▶ Do not wash rusting items.

Detergent residue is presentin the detergent dispenseror the tablet collecting tray.

Spray arms were blocked bytableware so detergent wasnot rinsed out.

▶ Check that the spray arms are notblocked and can rotate freely.

Detergent dispenser wasdamp when detergent wasadded.

▶ Only add detergent to a detergentdispenser when dry.

Excessive formation of foamoccurs.

Hand washing-up liquid ispresent in dispenser forrinse aid.

▶ Immediately add rinse aid to thedispenser. → "Adding rinse aid", Page 27

Rinse aid has been spilled. ▶ Remove the rinse aid with a cloth.

Detergent or appliance careproduct used causes excess-ive foaming.

▶ Change the brand of detergent.

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Home Connect problemFault Cause TroubleshootingConnection to home net-work is not established.

WLAN on router is not act-ive.

▶ Check the wireless network con-nection of your router.

WLAN display is flashing. Connection to home net-work is not available.

▶ Activate the wireless network con-nection on your router.

Home Connect cannot beimplemented correctly.

Home Connect set incor-rectly.

▶ Please consult the documents sup-plied for Home Connect.

Technical fault is present. ▶ Please consult the informationabout support in the documentssupplied for Home Connect.

Information on display panelFault Cause TroubleshootingRefill indicator for rinse aidlights up.

Insufficient rinse aid. 1. Add "Rinse aid" → Page 27.2. Set the amount of rinse aid to be

dispensed. → "Setting the amount of rinse aid",Page 28

Refill indicator for rinse aiddoes not light up.

Rinse aid system is switchedoff.

▶ Set the amount of rinse aid to bedispensed.

MalfunctionsFault Cause TroubleshootingWater is left in the applianceat the end of the pro-gramme.

Filter system or area underthe filters is blocked.

1. Clean the "Filters" → Page 39.2. Clean the "Wastewater pump"

→ Page 53.

Programme has not yetended.

▶ Wait until the programme ends orcancel the programme with Reset.

▶ → "Terminate programme",Page 34

Appliance cannot beswitched on or operated.

Software update is takingplace.

▶ Wait until the software update hasfinished.

Appliance functions havefailed.

1. Pull out the mains plug or switch offthe fuse.

2. Wait at least 2 minutes.3. Connect the appliance to the power

supply.4. Switch the appliance on.

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51

Fault Cause TroubleshootingAppliance does not start. The mains fuse has tripped. ▶ Check the relevant fuse.

Mains cable is not inserted. 1. Check whether the socket works.2. Check whether the mains cable is

properly inserted in the socket andon the rear of the appliance.

Appliance door is not closedproperly.

▶ Close the appliance door.

Programme starts automat-ically.

You did not wait until pro-gramme ended.

▶ → "Terminate programme",Page 34

Appliance stops during theprogramme or cuts out.

Appliance door is not closedproperly.

▶ Close the appliance door.

Power and/or water supplyhas been interrupted.

1. Check the power supply.2. Check the water supply.

Top basket is pressingagainst inner door and pre-venting appliance door frombeing closed securely.

▶ Check whether the rear panel of theappliance is being pressed in by asocket or hose holder that has notbeen removed.

▶ Arrange the tableware so that noparts project beyond the basketand prevent the appliance doorfrom closing properly.

Mechanical damageFault Cause TroubleshootingAppliance door cannot beclosed.

Door lock has been activ-ated.

▶ Close the appliance door withgreater force.

Door cannot be closed dueto installation method.

▶ Check whether the appliance hasbeen installed properly.When closed, the appliance door,its decor or attached parts shouldnot knock against adjacent cabin-ets or the worktop.

Lid on the detergent dis-penser cannot be closed.

Detergent dispenser or lidare blocked by sticky deter-gent residue.

▶ Remove detergent residue.

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NoiseFault Cause TroubleshootingFilling valves making knock-ing noises.

Caused by the domestic in-stallation. No appliance faultpresent. Does not affectfunctioning of the appliance.

▶ Can only be remedied in the do-mestic installation.

Knocking or rattling noise. Spray arm is striking table-ware.

▶ Arrange tableware so that the sprayarms do not strike tableware.

With a small load the waterjets directly strike againstthe tub.

▶ Distribute the tableware evenly.

▶ Load the appliance with more table-ware.

Light items of tablewaremove about during the washcycle.

▶ Position light items of tableware se-curely.

Transportation, storage and disposal aus

53

Clean wastewater pumpLarge remnants of food or foreignbodies can block the waste waterpump. As soon as the rinsing waterno longer drains properly, the wastewater pump must be cleaned.

WARNINGRisk of injury!Sharp and pointed objects or frag-ments of glass may block the wastewater pump and cause injury.▶ Remove any foreign bodies care-

fully.

1. Disconnect the appliance from thepower supply.

2. Remove the top and bottom bas-ket.

3. Remove the filter system.4. Scoop out any water.

Use a sponge if necessary.5. Prise off the pump cover using a

spoon and grip it by thecrosspiece.

6. Lift the pump cover inwards at anangle and remove.

7. Remove any remnants of food andforeign bodies in the area of theimpeller.

8. Insert the pump cover and pressdown .

1

2

a The pump cover clicks into posi-tion.

9. Install the filter system.10. Insert the top and bottom basket.

Transportation, storage and disposal

Transportation, storageand disposalTransportation, storage and disposal

You can find out here how to prepareyour appliance for transportation andstorage. You will also find out how todispose of old appliances.

Removing the appliance1. Disconnect the appliance from the

power supply.2. Turn off the water tap.3. Detach the drainage connection.4. Detach the drinking water connec-

tion.5. Loosen any screws fastening the

appliance to cabinet parts.6. Remove the base panel if fitted.7. Pull the appliance out carefully,

along with the hose behind it.

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Protect appliance from frostIf there is a risk of frost where the ap-pliance will be standing, e.g. in a holi-day home, empty the appliance com-pletely.▶ "Empty the appliance."

→ Page 54

Transporting the applianceTo avoid damage to the appliance,empty it before transporting.Note: Always transport the dish-washer upright to prevent residualwater getting into the machine's con-trols and damaging the appliance.1. Remove tableware from the appli-

ance.2. Secure loose parts.3. "Switch on appliance." → Page 334. Select the programme with the

highest temperature.5. "Start the programme." → Page 336. To drain the appliance, terminate

the programme after approx.4 minutes. → "Terminate programme",Page 34

7. "Switch off the appliance."→ Page 34

8. Turn off the water tap.9. To empty the residual water out of

the appliance, detach the supplyhose and let the water drain out.

Disposing of old applianceValuable raw materials can be re-used by recycling.

WARNINGRisk of harm to health!Children can lock themselves in theappliance, thereby putting their livesat risk.▶ With redundant appliances, unplug

the power cord. Then cut throughthe cord and damage the lock onthe appliance door beyond repairso that the appliance door will nolonger close.

1. Unplug the appliance from themains.

2. Cut through the power cord.3. Dispose of the appliance in an en-

vironmentally friendly manner.

This appliance is labelled in ac-cordance with European Direct-ive 2012/19/EU concerningused electrical and electronicappliances (waste electrical andelectronic equipment - WEEE).The guideline determines theframework for the return and re-cycling of used appliances asapplicable throughout the EU.

Customer Service

Customer ServiceCustomer Service

If you have any queries, are unable torectify faults on the appliance your-self or if your appliance needs to berepaired, contact Customer Service.You can solve many problems your-self by consulting the information ontroubleshooting in these instructionsor on our website. If this is not thecase, contact our after-sales service.

Technical specifications aus

55

With any warranty claims, we willmake sure that your appliance is re-paired by trained after-sales techni-cians using genuine spare parts, in-cluding after the manufacturer's war-ranty has expired.Detailed information on the warrantyperiod and terms of warranty in yourcountry is available from our after-sales service, your retailer or on ourwebsite.If you contact Customer Service, youwill require the product number (E-Nr.), the production number (FD) andthe consecutive numbering (Z-Nr.) ofyour appliance.The contact details for Customer Ser-vice can be found in the enclosedCustomer Service directory or on ourwebsite.

Product number (E-Nr.), pro-duction number (FD) and con-secutive numbering (Z-Nr.)You can find the product number (E-Nr.), the production number (FD) andthe consecutive numbering (Z-Nr.) onthe appliance's rating plate.The rating plate is located inside theappliance door.Make a note of your appliance's de-tails and the Customer Service tele-phone number to find them againquickly.

AQUA-STOP guaranteeIn addition to warranty claims againstthe seller under the purchase agree-ment and in addition to our manufac-turer's warranty, we offer compensa-tion under the following conditions.¡ If our Aqua-Stop system is defect-

ive and causes water damage, wewill make good the damage forprivate users. To ensure protection

from water damage, the appliancemust be connected to the powersupply.

¡ The liability guarantee is valid forthe service life of the appliance.

¡ A claim can only be made underthe guarantee if the appliance hasbeen correctly installed and con-nected with Aqua-Stop accordingto our instructions; this also in-cludes correctly fitting the Aqua-Stop extension (genuine access-ory). Our guarantee does not coverdefective supply lines or fittings upto the Aqua-Stop connection onthe tap.

¡ If your appliance is fitted withAqua-Stop, you can in principleleave your appliance unattendedduring operation and the tapturned on afterwards. The tap onlyneeds to be turned off if you areaway from home for a long period,e.g. on holiday for several weeks.

Technical specifications

Technical specificationsTechnical specifications

Facts and figures for your appliancecan be found here.

Weight Max.: 60 kgVoltage 220-240 V, 50 Hz or

60 HzPower rating 2000-2400 WFuse 10 AWater pressure ¡ Min. 0.05 MPa

(0.5 bar)¡ Max. 1 MPa

(10 bar)Inlet rate Min. 10 l/minWater temperature Cold water.

Hot water max.: 60 °CCapacity 15 place settings

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56

Information regarding Freeand Open Source SoftwareThis product includes software com-ponents that are licensed by thecopyright holders as free software oropen source software.The applicable licence information isstored on your home appliance. Youcan also access the applicable li-cence information via your HomeConnect App: "Profile -> Legal inform-ation -> Licence Information". Youcan download the licence informationon the brand product website (searchfor your appliance model on theproduct website and check additionaldocuments). Alternatively, you cansend a request to [email protected] or to BSH Haus-geräte GmbH GmbH, Carl-Wery-Str.34, D-81739 München, Germany.The source code will be made avail-able to you on request.To file a request, please email to [email protected] or send a writtenrequest to BSH Hausgeräte GmbH,Carl-Wery-Str. 34, D-81739 München,Germany.

Reference "OSSREQUEST"The cost of performing your requestwill be charged to you. This offer isvalid three years from the date of pur-chase or at least as long as we offersupport and spare parts for the re-spective appliance.

Declaration of ConformityGaggenau Hausgeräte GmbH herebydeclares that the appliance withHome Connect functionality meetsthe essential requirements and otherrelevant provisions of the Directive2014/53/EU.A detailed RED Declaration of Con-formity can be found online atwww.gaggenau.com among the addi-tional documents on the productpage for your appliance.

2.4 GHz band: 100 mW max.5 GHz band: 100 mW max.

BE BG CZ DK DE EE IE ELES FR HR IT CY LV LT LUHU MT NL AT PL PT RO SISK FI SE UK NO CH TR

5 GHz WLAN (Wi-Fi): For indoor use only.

Gaggenau Hausgeräte GmbHCarl-Wery-Straße 3481739 MünchenGERMANYwww.gaggenau.com

*9001536149*

9001

5361

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Documents

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