DEVREK VOCATIONAL SCHOOL DEPARTMENT OF …devrek.beun.edu.tr/dosyalar/2018/01/18/posta-course-contents... · affixes – structure of words - spelling rules – punctuation ... –

BÜLENT ECEVIT UNIVERSITY

DEVREK VOCATIONAL SCHOOL

DEPARTMENT OF DELIVERY SERVICE

PROGRAM OF MAIL SERVICES

CONTENTS OF COURSES (I. SEMESTER)

Type Of

Course Name Of Course Semester TH PR H ECTS

Compulsory Turkish Language 1 1.Semester 2 0 2 2

Course Content: Definition of Language – Definition of Culture – Relationship Between Language and

Culture – Relationship Between Language and Society - Relationship Between Language and Nationality –

The Place of Turkish Language Among World Languages - The development of Turkish language – History of

Turkish Language - The current situation of Turkish language and spreading areas – informations about

dialects, accents and dialects - sound characteristics of Turkish - phonetics rules – morphology - suffixes and

affixes – structure of words - spelling rules – punctuation – kinds of writing.

Type Of


Compulsory Ataturk's Principles and History of

Turkish Revolution 1.Semester 2 0 2 2

Course Content: The meaning of revolution in history - The importance of Turkish Revolution - Overview of

the Leading Causes of Turkish Revolution – First Wold War - Starting the fragmentation of the Ottoman

Empire - Country status - Mustafa Kemal Pasha's Attitude - First Step for Independence - Organization

Through Congress – associations – Kuva-i Milliye – Misak-ı Milli - Opening of Turkey Grand National

Assembly - Establishment of National Army - Sèvres and Gyumri Peace - Struggle Until the Battle of Sakarya

– Battle of Sakarya - Major Assault - From Mudanya to Lausanne - Two major revolutions in the Political

area – Passing through Takrir-i Sukun.

Type Of


Compulsory Foreign Language I 1. Semester 2 0 2 2

Course Content: Personal Pronouns – Possessive Adjectives – Possessive Pronouns – Object Pronouns – To

Be – Am, Is, Are – Greetings – A, An, The Possesive’s – Adjective + Noun – Singulars, Plurals – This, That,

These, Those, There Is, There Are – Have Got, Has Got – Ordinal Numbers – Some, Any – Simple Present

Tense – Adverbs of Frequency – Verbs, Adverbs of Time – Can for Ability and Inability – Could you?, Would

you? – Present Continious Tense, Adverbs of Time – Adjectives, Comparatives, Superlatives – Revision of

Present Continious and Simple Present Tenses, Comparison – Adjectives, Identifying Objects, Directions –

Nouns, Countable and Uncountable Nouns, Any, Little, A Few, Some, A Little – Simple Future Tense, Likes,

Dislikes Can, Permission – How Much? , How Many? – Expressing Needs and Wants – Asking for and Telling

Prices – Simple Past Tense – Adverbs of Time.

Type Of


Vocational General Mathematics 1. Semester 2 0 2 3

Course Content: Basic concepts - Applications of Basic Concepts - Step Concept - Applications of Step

Concept - Base Arithmetic - Problems with solutions base arithmetic - The concepts of prime numbers and

factorial - Primes and Factorial Concepts Related Applications - Dividing and divisibility Concepts - Problems

and solutions division by divisibility – Ebob and Ekok Concepts - Problems and Solutions with Ebob Ekok

Concepts - Rational numbers - Applications of Rational Numbers.

Type Of


Vocational Information and Communication Technology 1. Semester 2 1 3 4

Course Content: Internet and Internet Browser - E-mail Management - Newsgroups and Forums - Web-Based

Learning - Preparing for Personal Website - Electronic Commerce - Word Processor Program Resume - Internet

and Career - Preparation for Job Interviews – Spreadsheet - Formulas and Functions – graphics - Making

presentations - Introductory Material Preparation.

Type Of


Vocational Letter Mail 1. Semester 2 1 3 4

Course Content: General Description of the Letter Post - Classification of mpgs - LC Articles - Article AO -

Monopoly Scope and Exemptions - Remuneration of the mpgs - Fees Immunities - Additional services may be

requested - Stamp and Philately - Fee Payment - International reply coupons and PP Stamping Posts – Takse

Transactions - Reclamation Operations - Compensation and Liability.

Type Of


Vocational Separation, Referral and Distribution 1 1. Semester 2 1 3 5

Course Content: Applied Surface and the exchange of mail to be sent to the Special General Rules -

Unregistered Letter Post Articles - General rules to be applied to the container in the Regulation of Registered

and Unregistered write mail Article - Container Arrangement - Reporting Regulations - Road Paper Editing -

Editing the Label Door - Safety Lock Installing the door - Cargo Shipments - shipment of cargo - Delivery

Payroll Regulation - Dispatch of Overseas Operations Package - Postal referral process to be applied About

Following irregularities in operations.

Type Of


Vocational General Business 1. Semester 3 0 3 4

Course Content: Business and Management Concepts - Classification of business - Environment of Business -

Goals and Responsibilities of Business Administration - Business Up Causes - Location and Selection - Capacity

- Management functions - Basic Business Functions - Production Function - Marketing Function - Finance

Function - Human Resources function.

Type Of


Vocational Accounting 1. Semester 2 1 3 4

Course Content: General Information - Balance Sheet and Accounts - Accounting System - Assets - Fixed

Assets - Liabilities Accounts - Equity Accounts - Income Statement Accounts - Commercial Documents - Order,

Invoice, Billing, Cash Transactions - Employees Regarding Accounting Operations - Current Account - Bank

Operations - Check and Bill Operations - Proforma Invoice.

TH: Theoretical PR: Practical H: Number of lesson hours in a week





CONTENTS OF COURSES (II. SEMESTER)

Type Of


Compulsory Turkish Language 2 2. Semester 2 0 2 2

Course Content: Turkish affixes and Utilization - relating to composition General Information - Text Types -

Sentence Elements - Sentence Analysis Application - Lecture and in sentence - Petition - Record - Letter -

principles to be followed in the preparation of scientific writing.

Type Of


Compulsory Ataturk's Principles and History of

Turkish Revolution 2

2. Semester 2 0 2 2

Course Content: Turkey in the conduct of the Revolution Features - Establishment of Legal System -Education

System Establishment - Economy and wasted efforts in the financial field - social life Organizer Other

Innovations - Atatürk era Internal politics of the Republic of Turkey - Atatürk era foreign policy of the Republic

of Turkey - Atatürk's period after the Republic of Turkey Interior and Foreign Policy - Principles of Atatürk.

Type Of


Compulsory Foreign Language 2 2. Semester 2 0 2 2

Course Content: Regular and Irregular Verbs – Past Experiences – Hobbies – CV Writing – Near Future Tense

– Talking About Future Plans – Weather, Seasons, Months, Dates – Paying Compliments, Expressing Likes and

Dislikes, Need to – Expressing Feelings, Past Continious Tense – When, While – Revision of Tenses – Have to,

Has to – Must, Musn’t, Should, Shouldn’t – Geographic Uses of Prepositions, Travel Plans, Arrengements –

Talking About Recent Experineces – Present Perfect Tense – Since, For.

Type Of


Vocational Economy 2. Semester 2 0 2 3

Course Content: Economy with Basic Concepts - Opportunity Costs - Analysis - Economic Objectives - Supply

and demand - market.

Type Of


Vocational Postal Services Legislation 2. Semester 2 0 2 5

Course Content: General Introduction of Postal Legislation - Postal Code - Notification Law - Notification

Regulations - Postal Regulation - Regulation of the Letter Post - Notification Procedures Guide - Transport

Services Regulation - Regulation of Distribution Services - Transfer Operations Guide - Package regulation -

Distinguished Paper Regulations - Customs Agents Regulations - Telegraph services Regulation.

Type Of


Vocational Separation Dispatch Distribution 2 2. Semester 2 1 3 5

Course Content: Duties of the distributor - Services - Postal Materials Used in Service - Discrimination Cases

- Mail Incoming Service in Post Flow - Zip Drive Line - Mail in Used Forms - Distribution Removing

Submissions - Distribution Worksheet - Distributor Attitude and Behavior - Public Relations of the distribution

- Related General Principles of the Distribution of Post - Registered and Unregistered Mail Shipments - Delivery

Location of Post - Registered private Messenger - Delivery of Cargo Shipping - Delivery Value of Insured

Shipping - Residential Delivery of transfer - standby Time of postal items.

Type Of


Optional Office Programs 2. Semester 2 1 2 3

Course Content: Document prepared Shaping - Using Document Control Software - Adding to the document

and editing to do - Page Arrangement do - Page to make the review process - to remove the document from the

printer - Create the table in the document - document-Related Complex Applications do - Keyboard Identify

Quick Functions - Resume Preparation - Official Article Writing - writing to the Official Mail - Create tables

and graphics - calculations in the tables.

Type Of


Optional Notification Procedures 2. Semester 2 0 2 3

Course Content: Authorities may be removed Defining Notification - Admission, salaries - Notification

Address Operations - Chairman of notification - Notification Impossibility and receipt of the refrain - Age and

license Charter - Notification to the foreign countries with - Construction Notification Types According to Figure

- Hurry Notification -

Type Of


Optional Employee Information 2. Semester 2 0 2 3

Course Content: Business Concept - Operation Recognition of Staff - Roads Group Recognition of Staff - Staff

Duties and Responsibilities - Electrical and Electronics Group Recognition of Staff Duties and Responsibilities

- Safety - Permits - Retirement Concepts - Duties and Responsibilities Concepts - Staff Evaluation Study -

Reward - Discipline Concept.

Type Of


Optional World Postal Sector 2. Semester 2 0 2 3

Course Content: Concepts - Objectives of the Postal Sector - Mailing of the world Date watching industry -

mail the phases of Industries - Postal Sector Characteristics - International Postal Union Member Countries -

Postal Sector Interests - Postal Sector Working Conditions - Materials used in the Postal Sector - Mail Transport

Conditions in the industry - Postal Sector of the World economic Life the Place - Structure and Functioning of

the International Postal Union - Authorities in PTT Postal Sector Resources - Overview of today's Postal Sector.






CONTENTS OF COURSES (III. SEMESTER)

Type Of


Vocational Philately 3. Semester 1 1 2 2

Course Content: Stamps and philatelic General Information - Pula Types - Stamps - Envelopes - Prospectus -

Emissions Program - Collection - Important Philatelic Terms - Philately in the world - Philately in Turkey -

Philatelic Service - countryside Philatelic Services - Philatelic education are - Stamp Exhibition - Top Day and

Special Day Stamp application - Major philatelic mistakes.

Type Of


Vocational Registered Posts 3. Semester 2 1 3 4

Course Content: KPAPG Program Introduction - Acceptance - Bag Operations - Referral Process -

Development and Control transactions - debit transactions - aspect of Operations - Delivery Transactions - Card

Transactions - Security General Directorate of Registration Transactions - Tracking Operations - Central

Operations - Customer Identification - Deletion - Employee Registration and Program Operations Log.

Type Of


Vocational Address and Route Information 3. Semester 2 0 2 2

Course Content: Address and Address Components - Address Writing Standards - Related Regulations Address

and Numbering - Numbering - Map Information - Route Information - Geographic Information Systems.

Type Of


Vocational Mail Forwarding 3. Semester 2 1 3 4

Course Content: Tender Commission - Approximate Cost - Tenders and Procurement - Guarantees - Bidding

Forms - Negotiated Procedures and Discounts - Immediate Availability of the tender - the tenderer Exiting the

case Actions - Final Tender and Communication - Contracting and Business Start - Mail Transport Low Paid of

Business or Bonus Making - complementary Period - Return of the Performance Bond.

Type Of


Vocational Human Resources Management 3. Semester 2 0 2 3

Course Content: Human Resource Management General description - Recruitment - Training - Performance

Appraisal - Pricing - Career Planning - Health and Safety - Unions Relations and Collective Bargaining

Agreement - Personnel Administration - Human Resources Information System - Case Studies.

Type Of


Optional Contact 3. Semester 2 0 2 3

Course Content: Oral Communication - Written Communication - Establish non-verbal communication -

Formal Communicating - Non-Formal Communicate - Communicate Outside Organization.

Type Of


Optional Business Administration 3. Semester 2 0 2 2

Course Content: Planning - Organization - Orientation - Provide Coordination - Control Make - Ensuring

Business Analysis - Planning Human Resources - Employee Candidate to find - Employee Select - Job Training

(Orientation) Training give - Appraisal Employee Performance - Employee's to provide training - Career

Planning - Business evaluation - Pricing - Production Planning - To perform the Production Organization -

Capacity and Inventory Planning - Target Market Identification - Product Development - Determining Pricing

Policies - Fade Promotion Policies - Distribution Policy Determination - Managing Customer Relationships -

Managing Income and Expenditure Accounts - Debt and Manage Receivables - Managing Assets - Managing

Resources.

Type Of


Optional Commercial Law 3. Semester 2 0 2 3

Course Content: Classify the Commercial Law System - Commercial Business and Regulatory Interpreting -

Commercial and Financial Judicial System Monitoring the Structure and Functioning - Watch the Trade Register

Processing - Merchant - Monitoring Conditions and Results Related to the trader - to the specific tasks of the

Merchant Assistant - Trade Name - Business Name, Trademark and Patent Making processes - Book Types -

Competition and Unfair Competition - Trading Companies - Trading Company of Shares and Related

transactions with Securities do - Bankruptcy and Pledge operations of Commercial Company - Commercial

Paper - Export and Transfer Transactions - Drafts.

Type Of


Optional Statistics 3. Semester 2 0 2 3

Course Content: Data Collection - Transforming the Data Shares - Calculation of series of Variability -

Calculation of Probability - Random Doing Analysis with Variable - Sampling - Test Type of Application -

Analyzing the Relationship Between Variables - Making index calculations.

Type Of


Optional Turkey Postal Sector 3. Semester 2 0 2 3

Course Content: Concepts, objectives of the Postal Sector - Postal History Course of the Turkey Sector - Postal

stage that spend the sector - Postal Sector Facilities - Union being a member of the Turkish Post Office - Postal

Sector Interests - Working Conditions of the Postal Sector - Mailing Materials used in the industry - Postal

Sector Transport Conditions - Place of Turkish economic life of the postal Sector - PTT Areas of Responsibility

- Resources Authority in PTT postal Sector - Overview of today's postal sector.






CONTENTS OF COURSES (IV. SEMESTER)

Type Of


Vocational Shipping Services 4. Semester 2 1 3 5

Course Content: Shipping and Defining Courier & Scopes - Scope of Control - Coverage unable Putting

Restricted Substances - Admission - Acceptable Packaging Specifications - Admission requested could Extra

Services - Insurance - Payment conditional transactions - Adoption Made Central Between shipment of

substances - Delivery & Import Operations - Distribution and delivery process - and get delivered and the

remaining ingredients - Loss Claims Operations.

Type Of


Vocational Financial Postal Services 4. Semester 2 1 3 4

Course Content: Domestic Wire Transfer transactions - Transfer Formulas - Exemptions in the transfer -

Identification of Transfer - Transfer Related to Requests - Reclamation - International Money Transfer

Transactions - Postal Cheque transactions - Postal Cheque Account Opening Procedures - Western Union

Accepted Terms and Payments - Corporate Recovery Process - Social Security Corporate Payments

Type Of


Vocational Commercial Organization 4. Semester 2 0 2 2

Course Content: Management and Management Functions - Organization and Organizational Factors - Content

and Organizational Formation of Organization Theory - Organizational Theory - Organizational Structure

Elements - Organizational Design Dimensions - Organizational Performance Measurement - Organizational

Structure Model and Organization Charts - New Organizational Models and Techniques - PTT Organization.

Type Of


Vocational Public relations 4. Semester 2 1 3 3

Course Content: General Purposes - Duties and Responsibilities - Public Relations in Post - Relations with the

public and media - Sponsorship.

Type Of


Vocational Telegraph and Express Mail Services 4. Semester 1 1 2 2

Course Content: Objectives, Scope and Experiences - Description of the Telegraph and Writing Style - Element

of Crime Carrying Telegraph - Registration of Appeal - Word Count and Pricing - Charge of the Collection -

Free Telegraphs - Telegram Types - Adoption of the Telegraph - Telegraph of Transmission - Delivery to the

buyers Telegraph - can not be entered freely their internal Places cheap Telegrams - Transmission or Delivery

Discontinued Telegraphs - PTT responsibility for and escape responsibility.

Type Of


Optional Customer Relations Management 4. Semester 2 0 2 3

Course Content: Communication with Customers - Customers Classify - Online Consumer Behavior -

Traditional Consumer Behavior - Hospitality and Event - Creating Customer Value - Customer Satisfaction -

Customer Complaints.

Type Of


Optional Quality Assurance and Standards 4. Semester 2 0 2 3

Course Content: Quality Concept - Standards and Standardization - Standard Manufacturing and Service Sector

Importance - Quality Management and Standards - Environmental Standards - Quality Management System

Models - Strategic Management - Participation in Management - Process Management System - Resource

Management System - Model of Excellence - Production Quality Control - Inspection and sampling - Total

Quality Control.

Type Of


Optional Basic Law 4. Semester 2 0 2 3

Course Content: Basic Concepts of Law - Legal System - Definition and Types of Rights - Management Rights

- Single Concept - Legal Entity - Family Law - Property Law - Contract Law - Contracts - Miscellaneous -

Advocacy Process.

Type Of


Optional Marketing 4. Semester 2 0 2 3

Course Content: Analyzing the company's existing Marketing Concept - Business and Marketing Concept by

Market Status - Uncontrollable variables - Controllable Variables - Evaluation Division Sunday - to contribute

to the detected Target Market of the appropriate department - Product Differentiation to Helping - Locating

Product - product life cycles - Determination of Price - Adapting the Price - Price Change Strategies - Marketing

Channels - Contributing to the design of marketing channels - Channel System to choose the most suitable one.
