Designing a Training Program That Meets Organizational Needs

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    The NextEvolution inLeadership

    Development

    Todays Session:

    Dec. 8, 2009

    Todays Sponsor:

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    GoToWebinar Attendee Interface

    1. Viewer Window 2. Control Panel

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    Tips for the Webinar:

    (800) 263-6317 or (805) 690-5753

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    Todays Speakers:

    Ed Cohen

    Executive Vice President, Nelson Cohen

    Global Consulting

    Former CLO, Satyam School of Leadershipand Booz, Allen, Hamilton

    Author, Leadership Without Borders and

    Riding the Tiger: Leading through Learning in

    Turbulent Times (May 2010)

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    www.nelsoncohen.com

    Ed CohenEd CohenAuthor, Leadership WithoutAuthor, Leadership Without

    BordersBorders

    Coming May 2010: RIDING THE TIGER: Learning Strategies for Leaders during Turbulent TimesPriscilla Nelson and Ed Cohen, published by ASTD Press

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    In everything we own and everything we do, there has been

    amazing progress in a very short time.

    That being the case, why is most leadership development stillstuck in the ages of Aristotle and Socrates?

    Given the need for business leaders to be well-rounded

    professionals with global, multimedia perspectives, why is the

    sage on stage still such a common method for developingleaders?

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    1. Trainer/Facilitator

    2. OD professional3. Learning Leader

    4. Business Leader

    5. Other (student, analyst, etc)

    Choose the one best describing you

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    1. New Business

    2. Downsized

    3. Remained the same

    4. Upsized

    5. Gone with the wind

    During the past 12 months

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    Teacher focused

    Collective needs

    One way communication

    Knowledge reproduction

    No immediate implementation

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    5

    FROM TO

    Teacher focused Learner focused

    Collective Individual

    One-way communication Multi communication

    Knowledge reproduction Knowledge construction

    No immediate implementation Real time learning

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    5 ideas to evolveleadership development

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    Development is morethan Training

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    Make development a process

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    Social NetworkingLets talk Web 2.0

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    1. Silent Generation :1925-45.

    2. Baby boomers :1946-64.

    3. Generation X :1965-79.

    4. Generation Y :1980-2000.

    5. Generation V:2000

    -.

    Choose the one that is you

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    Silent Generation (Digital Aliens):

    1925-45. Quite apart from the technology,

    some use the mail.

    Baby boomers (Digital Immigrants): 1946-64. Come into contact with technology in

    their adulthood and they have some difficulties

    in its use.

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    Generation X (Digital Adaptive):

    1965-79. Technological development coincides

    with adolescence, are introduced to new

    technologies through entertainment and videogames.

    Generation Y (Digital Natives):

    1980-2000. They have always lived with the

    technology, live in worlds partly on / off line.

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    Generation V (Digital Avatars):

    2000 -. Their communication, personal

    relationships are established through social

    networks, virtual worlds and online gamingplatforms.

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    Blend Field and Forum

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    Field experiential, coaching, action learning

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    Facilitator competency enabler

    Coach

    Performance Consultant

    Key Account Manager

    Knowledge Broker

    Community Manager

    Succession Planner

    Detective

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    Real Time Learning

    Feedback from recipients

    Monitored and employee and customer

    satisfaction for 6 months80% one or bothmeasures substantially increased

    Customer satisfaction, contract renewals, new

    business

    Employee satisfaction, Turnover

    OTJ observation and feedback

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    ImplementPortfolio Measurement

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    Points assigned to learning/tasks

    Higher points for demonstration

    Minimum for successful completion

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    Leaders as LearnersLeaders as Teachers

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    Everyone is an

    expert at something

    No one is an

    expert at everything

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    Top 5 Need to Knowfor Leaders

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    1. Happy days are here again

    2. Cautiously Optimistic

    3. Concerned for the future

    4. Not so good

    5. No clue

    Which most closely reflects you?

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    Assess and rebuild trust.

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    Assess and rebuild trust.

    Raise your hand if you believe

    leaders can rebuild trust?

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    Assess and rebuild trust.

    How can leaders rebuild trust?

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    Enhance communication.Even when you dont believe there is much to say,

    there is much to say.

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    ost optimize withretention in mind.

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    ost optimize with

    retention in mind.

    Raise your hand if this is on your

    leadership development agenda.

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    Maintain integrityand high moral values.

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    Be brand ambassadors.

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    www.nelsoncohen.com

    Ed CohenEd CohenAuthor, Leadership WithoutAuthor, Leadership Without

    BordersBorders

    Coming May 2010: RIDING THE TIGER: Learning Strategies for Leaders during Turbulent TimesPriscilla Nelson and Ed Cohen, published by ASTD Press

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    Todays Presentation Slides

    www.ecornell.com/dec8ppt

    Whitepapers:

    Considerations for Creating an Executive DevelopmentStrategy

    www.ecornell.com/exec

    A Leadership Development Maturity Model

    www.ecornell.com/maturity

    Who Should You Target for Leadership Development?www.ecornell.com/target

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    Upcoming Webinars:

    Dec. 10:

    The New Wave of e-Learning Technologies

    Dec. 16:

    How to Reinforce and Sustain Your Training

    More Info/Register at:

    www.trainingindustry.com/webinars.aspx

    Webinar materials archived at:

    www.trainingindustry.com/webinars/webinars-on-demand.aspx

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    Thank You! On b lf f r ining Industry, Inc., t nks t :

    Todays Speaker:

    Ed Cohen

    Todays Sponsor:

    All of you for attending

    Questions or Comments? Please contact Tim Sosbe:

    [email protected]