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DESIGN DESIGN, INC. PO BOX 2266 GRAND RAPIDS, MI 49501-2266 P| 616 774 2448 F| 616 774 4020 [email protected] www.designdesign.us Our Mission We are reminded every day that our natural resources are not renewable and must be shared by all. In order to make a difference, it’s up to everyone to take responsibility for the footprint we leave, the resources we take. At Design Design we realize this is no small feat. Our choices reflect a greater responsibility to our world, and our customers, by not wasting or destroying our precious resources. We are committed to making better choices, and are constantly evolving our business practices to help our customers celebrate the moment responsibly – but never compromising safety, quality or extraordinary design. Product Paper Napkins Our napkin vendor seeks to protect the environment and its natural resources by using only chlorine-free bleached tissue produced in accordance with the standards of the Forest Stewardship Council. The food-safe inks used are solely of a water-based nature. All napkins are biodegradable and are packaged in a recyclable plastic sleeve. Paper Plates All of our paper plates are made of food- safe coated paper from a source that is SFI, ISO 14001, and PEFC certified, and they are printed with food-safe, water-based inks. Greeting Cards and Note Cards Paper Our primary supplier for uncoated paper is Mohawk Paper, a company that is committed to the highest possible standards regarding their impact on the environment and their responsibility as stewards of vast important resources. In addition to certification from the Forest Stewardship Council (FSC) that ensures the best sustainability practices at all stages of production, Mohawk is also Green-e certified for their use of wind-generated electricity. Verified Emissions Reduction credits (VERs) combined with wind power bolster their ongoing endeavor to eliminate their climate impact. All Mohawk post- consumer waste (pcw) fiber is process chlorine free, and all virgin fiber is elemental chlorine free. We are proud to be associated with this EPA Green Power Partner and member of the EPA’s Climate Leaders Program. Currently we are using uncoated paper that is 30% pcw, Green-e certified, and Green Seal certified. In an effort to reduce our use of virgin fiber and keep more post-consumer waste out of landfills, we are moving toward using uncoated paper that is 100% pcw and FSC certified in addition to being Green-e certified and Green Seal certified. Foil Our hot stamped materials are recyclable and biodegradable and compatible with the de-inking process used in recycling. Envelopes We buy our envelopes from a vendor that uses wind power and is FSC Certified, SFI Certified, and a member of the Chlorine- Free Products Association. The paper used to make our envelopes has 10-30% pcw and is 100% recyclable. Green2™ Our Green2™ line of eco-friendly products are produced with recycled material and are recyclable. Greeting Cards & Boxed Notes All cards, envelopes, boxes, and labels are made from recycled paper. These cards are printed on Mohawk Via, which is manufactured entirely with Green-e certified wind-generated electricity. Cards, Envelopes, and Packaging Produced on 100% PCW Materials. Gift Wrap Our wrap is printed recycled paper containing 100% post consumer waste. Catalogs Paper Our catalogs are printed on paper that is certified to the Sustainable Forestry Initiative (SFI) fiber sourcing standard and the FSC chain of custody standard. It complies with ISO 14001 guidelines, is Green-e certified, contains 10% post consumer waste, and is elemental chlorine free. Our catalog order forms and inserts are printed on paper that is FSC certified, ISO 9001 certified, and ISO 14001 certified. Ink Our printer uses agri-based, renewable ink that incorporates corn, linseed, and tung seed oils. Adhesive Our catalogs are bound with an adhesive that emits no volatile organic compounds (VOCs) and are run at a cooler temperature that saves energy and allows for easy recycling. Shipping Boxes Sustainability is not just fashionable; it’s the right thing to do. That’s why we use Green Bay Packaging for all our shipping supplies. For over 50 years they’ve been leading the environmental charge by developing 100% post-consumer recycled packing materials, and implementing responsible processes like zero discharge of waste water. Their business model for sustainability is based on three, mutually balancing pillars: Social, Environment and Economic, that lend themselves to long-term growth with a deep commitment to the management of natural resources. In 1991, they received a national Citation Award in the innovation category of the Environment and Conservation Challenge, sponsored by the Council of Environmental Quality. Since 1960, Green Bay Packaging has planted over 140 million trees in our nation’s forests, proving they are truly a steward of sustainable forestry – for what they take, they commit to replace. Green Statement Last updated: 11-14-11

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Page 1: Design Design 2015 insert

DESIGN DESIGN, INC. PO BOX 2266 GRAND RAPIDS, MI 49501-2266 P| 616 774 2448 F| 616 774 [email protected] www.designdesign.us

Our MissionWe are reminded every day that our natural resources are not renewable and must be shared by all. In order to make a difference, it’s up to everyone to take responsibility for the footprint we leave, the resources we take. At Design Design we realize this is no small feat. Our choices reflect a greater responsibility to our world, and our customers, by not wasting or destroying our precious resources. We are committed to making better choices, and are constantly evolving our business practices to help our customers celebrate the moment responsibly – but never compromising safety, quality or extraordinary design.

ProductPaper NapkinsOur napkin vendor seeks to protect the environment and its natural resources by using only chlorine-free bleached tissue produced in accordance with the standards of the Forest Stewardship Council. The food-safe inks used are solely of a water-based nature. All napkins are biodegradable and are packaged in a recyclable plastic sleeve.

Paper PlatesAll of our paper plates are made of food-safe coated paper from a source that is SFI, ISO 14001, and PEFC certified, and they are printed with food-safe, water-based inks.

Greeting Cards and Note CardsPaperOur primary supplier for uncoated paper is Mohawk Paper, a company that is committed to the highest possible standards regarding their impact on the environment and their responsibility as stewards of vast important resources. In addition to certification from the Forest Stewardship Council (FSC) that ensures the best sustainability practices at all stages of production, Mohawk is also Green-e certified for their use of wind-generated electricity.

Verified Emissions Reduction credits (VERs) combined with wind power bolster their ongoing endeavor to eliminate their climate impact. All Mohawk post-consumer waste (pcw) fiber is process chlorine free, and all virgin fiber is elemental chlorine free. We are proud to be associated with this EPA Green Power Partner and member of the EPA’s Climate Leaders Program. Currently we are using uncoated paper that is 30% pcw, Green-e certified, and Green Seal certified. In an effort to reduce our use of virgin fiber and keep more post-consumer waste out of landfills, we are moving toward using uncoated paper that is 100% pcw and FSC certified in addition to being Green-e certified and Green Seal certified.

FoilOur hot stamped materials are recyclable and biodegradable and compatible with the de-inking process used in recycling.

EnvelopesWe buy our envelopes from a vendor that uses wind power and is FSC Certified, SFI Certified, and a member of the Chlorine-Free Products Association. The paper used to make our envelopes has 10-30% pcw and is 100% recyclable.

Green2™Our Green2™ line of eco-friendly products are produced with recycled material and are recyclable.

Greeting Cards & Boxed NotesAll cards, envelopes, boxes, and labels are made from recycled paper. These cards are printed on Mohawk Via, which is manufactured entirely with Green-e certified wind-generated electricity. Cards, Envelopes, and PackagingProduced on 100% PCW Materials.

Gift WrapOur wrap is printed recycled paper containing 100% post consumer waste.

CatalogsPaperOur catalogs are printed on paper that is certified to the Sustainable Forestry Initiative (SFI) fiber sourcing standard and the FSC chain of custody standard. It complies with ISO 14001 guidelines, is Green-e certified, contains 10% post consumer waste, and is elemental chlorine free. Our catalog order forms and inserts are printed on paper that is FSC certified, ISO 9001 certified, and ISO 14001 certified.

InkOur printer uses agri-based, renewable ink that incorporates corn, linseed, and tung seed oils.

AdhesiveOur catalogs are bound with an adhesive that emits no volatile organic compounds (VOCs) and are run at a cooler temperature that saves energy and allows for easy recycling.

Shipping BoxesSustainability is not just fashionable; it’s the right thing to do. That’s why we use Green Bay Packaging for all our shipping supplies. For over 50 years they’ve been leading the environmental charge by developing 100% post-consumer recycled packing materials, and implementing responsible processes like zero discharge of waste water.

Their business model for sustainability is based on three, mutually balancing pillars: Social, Environment and Economic, that lend themselves to long-term growth with a deep commitment to the management of natural resources. In 1991, they received a national Citation Award in the innovation category of the Environment and Conservation Challenge, sponsored by the Council of Environmental Quality.

Since 1960, Green Bay Packaging has planted over 140 million trees in our nation’s forests, proving they are truly a steward of sustainable forestry – for what they take, they commit to replace.

Green Statement

Last updated:11-14-11

Page 2: Design Design 2015 insert

DESIGN DESIGN, INC. PO BOX 2266 GRAND RAPIDS, MI 49501-2266 P| 616 774 2448 F| 616 774 [email protected] www.designdesign.us

New CustomersWelcome to Design Design, Inc.! We look forward to a long and successful partnership with you and your store. In order to start off with complete and accurate information on your account, please fill out a customer account application. Note: paying for your first order with a credit card will expedite the process. If you have any questions, please call us.

Minimum OrdersMinimum opening order: $250.00Minimum reorder: $100.00An individual order totaling less than minimum is subject to a $5.00 service charge.

PricesOur catalog contains wholesale pricing listed in U.S. dollars. All prices are subject to change without notice.

Selling QuantitiesOur catalog lists items per package and by units. Please order in unit quantities. We will not break case packs or units. If you do not order in full units, we reserve the right to correct your order accordingly by increasing or decreasing pieces or canceling the item from the order.

QualityWith the help of our large network of artists, designers, and manufacturers in the US and throughout the world, we have been creating innovative, trendsetting, beautiful products for more than 20 years. We are proud of our uncompromising commitment to extraordinary quality—the kind of quality you can be excited about presenting to your customers.

Credit CardsWe accept Visa, Mastercard, Discover, and American Express. We pre-authorize your credit card two business days prior to packing and shipping your order. We then charge your credit card at the time of shipment for the total amount of merchandise shipped plus freight.

Payment TermsDesign Design extends Net 30 terms on approved credit. A completed account application will be required to establish credit approval. We do not ship orders with C.O.D. terms, but we do accept credit cards. A $30 fee will be charged for any returned checks.

Past Due Accounts We charge a finance charge of 1.5% per month on all overdue accounts. Overdue accounts will receive monthly requests for payment. A collection agency will be assigned if the account balance is not settled. Collection costs and legal fees will be at the customer’s expense.

ShippingAll orders are shipped FOB Wyoming, Michigan. If you do not specify a shipping method, we will choose the best method. We prefer to ship via UPS, which provides complete tracking information and, if required, account notification email service. Please note that U.S. Postal Service shipments are not traceable. Customers requesting this method are responsible for the shipment in the event of non-delivery. Orders with wooden cabinets and oversized fixtures will be assigned to a LTL freight carrier with competitive rates.

Refused ShipmentsRefused shipments are subject to a 15% restocking fee plus freight expenses to and from the customer’s address.

Damage ClaimsIt is important that you inspect your merchandise upon receipt and report any problems within 5 days. Please hold all damaged merchandise and save all packaging. In the event of damage or defect, replacement goods will be sent out immediately via standard ground shipping service. Please report any issues to our customer service department.

Returns & ClaimsAll returns are required to have a return authorization number (RA# ______) and must be received in the original condition and product packaging. Customer service will issue the RA# and correct return address for all authorized returns and claims. Cartons of returned merchandise will be refused if they do not have a customer service generated RA# written on each carton.

BackordersCustomers must clearly state on each order whether or not backorders are acceptable. Backorders totaling $30 or more are kept on file until the goods are shippable. All orders are shipped with a packing slip and when needed, a backorder notification letter stating when the product will become available. We reserve the right to cancel all unshipped seasonal backorders within 20 days prior to the associated holiday.

Thank YouIt is a pleasure to share our growing product line with you. We are always working hard to create new products and to enhance our current lines and services in order to provide you with high-quality, creative products for your customers. We greatly appreciate the confidence you have in our products, and we thank you for your business.

Ordering Information

Last updated:10-26-10

Visit us on Facebook and Twitter!

Page 3: Design Design 2015 insert

DESIGN DESIGN, INC. PO BOX 2266 GRAND RAPIDS, MI 49501-2266 P| 616 774 2448 F| 616 774 4020 [email protected] www.designdesign.us

Credit Application

COMPANY INFORMATION

Bill To: Ship To:

Address: Address:

City: State: Zip: City: State: Zip:

Buyer’s Name: Customer Acct #:

Buyer’s Phone #: Buyer’s Fax #: Date:

Buyer’s Email: Bill of Lading Recipient Email:

Newsletter Recipient Email: Sales Invoice Recipient Email:

UPS Ship Notification Recipient Email:

In Business Since: Federal ID #: Resale Certification #:

Company is: Partnership Proprietorship Corporation If Corporation, in what state are you incorporated?:

Owner’s Full Name: Store Hours:

Home Address:

Authorized Buyer: Accounts Payable Contact:

BANK REFERENCE

Name of Bank: Account #: Date Opened:

Address:

Phone #: Fax: Contact:

I hereby authorize our bank to release information necessary to assist Design Design, Inc. in establishing my account.

Signature: Date:

TRADE REFERENCES

To expedite your order, please list your account numbers and the companies with whom you do business.(Use a minimum of five references. Please use suppliers within the card & gift industry.)

CREDIT AGREEMENT

Terms: Net 30 days with approved credit. No merchandise may be returned without prior approval of Design Design, Inc. For refused shipments, customer is liable for shipping charges and a 15% restocking fee. All claims must be made within 5 days of receipt of shipment. Past due balances are subject to finance charges of 1.5% per month. This form supersedes forms printed before 3/15.

Note: All merchandise is shipped F.O.B. our plant Wyoming, MI. Prices and codes are subject to change without notice.

Minimum opening order: $250Minimum re-order: $100 Individual order totaling less than minimum is subject to a $5.00 service charge.

Company Name:

Signature of Owner: Date:

Last updated:10-16-14

Page 4: Design Design 2015 insert

DESIGN DESIGN, INC. PO BOX 2266 GRAND RAPIDS, MI 49501-2266 P| 616 774 2448 F| 616 774 4020 [email protected] www.designdesign.us

Sales Representatives

Last updated:10-20-14

AlabamaIvystone Group LLC • Showroom: Atlanta Gift Mart Bldg 2 #1801230 Spring St • Atlanta, GA 30303p: 404.260.6201 or 877.466.7895

ArizonaSales Producers • p: 213-747-8133 • f: 213-747-4322e: [email protected]

ArkansasCliff Price and Co.2100 N Stemmons FRWY • Dallas, TX 75207p: 214.744.4438 or 214.742.4438

California Sales Producers • p: 213-747-8133 • f: 213-747-4322e: [email protected]

Colorado Sharon Neufeld • p: 720.333.1265 • f: 303.986.2364 e: [email protected]

Connecticut, WestChester, NYCT Connections, Inc. • p/f: 203.795.8001 • e: [email protected]

DelawareLines by Alan Green • p: 301.469.6177 • f: 301.365.2884 e: [email protected]

Florida Ivystone Group LLC • Showroom: Atlanta Gift Mart Bldg 2 #1801230 Spring St • Atlanta, GA 30303p: 404.260.6201 or 877.466.7895

GeorgiaIvystone Group LLC • Showroom: Atlanta Gift Mart Bldg 2 #1801230 Spring St • Atlanta, GA 30303p: 404.260.6201 or 877.466.7895

Hawaii Sales Producers • p: 213-747-8133 • f: 213-747-4322e: [email protected]

Idaho, Montana, WyomingPegan Venzon • p: 208.736.7161 • f: 208.734.8692e: [email protected]

IllinoisDNA • p: 800.879.8588 • f: 800.655.7339 • e: [email protected]

Iowa, NebraskaCheri Hill • p: 402.680.7276 • f: 866.671.6261 e: [email protected]

Kansas, Missouri (Western)Lori Thomsen • p: 913.897.7327 • f: 913.897.5674e: [email protected]

KentuckyDesign Design Corporate • p: 800.334.3348 • f: 616.774.4020 e: [email protected]

LouisianaCliff Price and Co.2100 N Stemmons FRWY • Dallas, TX 75207p: 214.744.4438 or 214.742.4438

Maine, Massachusetts (Western), New Hampshire, VermontSara Miller • Snapdragon Sales • p: 207.772.3755 • f: 866.481.3755e: [email protected]

MarylandLines by Alan Green • p: 301.469.6177 • f: 301.365.2884 e: [email protected]

Massachusetts (Eastern)Roz Bilow • p: 508.653.7711 • f: 508.650.1279 • e: [email protected]

Michigan (Oakland, Wayne, and Washtenaw Counties Only) Bridget Reaume • Design Design, Inc. • p: 248.835.6846e: [email protected]

Michigan (Northern, Southern, Western)DNA • p: 800.879.8588 • f: 800.655.7339 • e: [email protected]

MinnesotaNRG Associates • Showroom: UMAGA Gift Mart 10301 Bren Rd. West Showroom G442 • Minnetonka, MN 55343p: 952.931.9266 or 800.395.7103 • f: 952.912.0112 • e: [email protected]

MississippiIvystone Group LLC • Showroom: Atlanta Gift Mart Bldg 2 #1801230 Spring St • Atlanta, GA 30303p: 404.260.6201 or 877.466.7895

Nevada (Southern)Sales Producers • p: 213-747-8133 • f: 213-747-4322e: [email protected]

New JerseyGerstein & Associates • p: 732.873.1522 • f: 732.873.1588 e: [email protected]

New MexicoCliff Price and Co.2100 N Stemmons FRWY • Dallas, TX 75207p: 214.744.4438 or 214.742.4438

New York (Eastern Upstate)Heather Sisley • p: 518.788.7088 • f: 518.430.3033e: [email protected]

New York (Long Island)Carole Campbell • Design Design, Inc. • p: 516.536.3032 • f: 516.536.3032e: [email protected]

New York (Manhattan, NYC)Dite Pipilis • Design Design, Inc. • p: 347.680.1518 • f: 718.726.9135 e: [email protected]

New York (Upstate) Tammy Ettaro • Design Design, Inc. • p: 585.729.1421 e: [email protected]

North Carolina Ivystone Group LLC • Showroom: Atlanta Gift Mart Bldg 2 #1801230 Spring St • Atlanta, GA 30303p: 404.260.6201 or 877.466.7895

North Dakota, South DakotaDNA • p: 800.879.8588 • f: 800.655.7339 • e: [email protected]

OhioDNA • p: 800.879.8588 • f: 800.655.7339 • e: [email protected]

OaklahomaCliff Price and Co.2100 N Stemmons FRWY • Dallas, TX 75207p: 214.744.4438 or 214.742.4438

OregonKarin Isaacson • Design Design, Inc. • p: 503.381.6870 • f: 971.279.2762 e: [email protected]

Pennsylvania (Central, Eastern)Lines by Alan Green • p: 301.469.6177 • f: 301.365.2884 e: [email protected]

Pennsylvania (Western)Keystone Plus Marketing • p: 412.749.1850 • f: 412.749.3422 e: [email protected]

Rhode Island (Cape Cod)Karen Wood • p: 508.564.5038 • f: 508.564.5058e: [email protected]

South CarolinaIvystone Group LLC • Showroom: Atlanta Gift Mart Bldg 2 #1801230 Spring St • Atlanta, GA 30303p: 404.260.6201 or 877.466.7895

Tennessee Ivystone Group LLC • Showroom: Atlanta Gift Mart Bldg 2 #1801230 Spring St • Atlanta, GA 30303 p: 404.260.6201 or 877.466.7895

TexasCliff Price and Co.2100 N Stemmons FRWY • Dallas, TX 75207p: 214.744.4438 or 214.742.4438

UtahVicki Andersen • p: 801.298.9342 • f: 801.294.7034 e: [email protected]

VirginiaLines by Alan Green • p: 301.469.6177 • f: 301.365.2884 e: [email protected]

WashingtonJulie Trescott • Design Design, Inc. • p: 425.402.0772 • f: 425.402.0662e: [email protected]

Washington D.C.Lines by Alan Green • p: 301.469.6177 • f: 301.365.2884e: [email protected]

West VirginiaKeystone Plus Marketing • p: 412.749.1850 • f: 412.749.3422 e: [email protected]

WisconsinAmy Russell • Design Design, Inc. p: 262.470.5719 • f: 262.363.9772e: [email protected]

International

CanadaBella Florp: 800.667.1902 • f: 888.963.1297 • e: [email protected]

United KingdomRoger Freeman • Catalyst Agencies • The Other Chequers43-45 High St. • Codicote Hertfordshire SG4 8XBp: 01438.820.810 • f: 01234.389.026 • e: [email protected]