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VVII II SSEEMM EESSTTEERR Name : _____________________________________________ USN : _____________________________________________ Semester & Section : _____________________________________________

The Mission

“The mission of our institutions is to provide

world class education in our chosen fields and

prepare people of character, caliber and vision

to build the future world”

06IM71 - SUPPLY CHAIN MANAGEMENT

SUPPLY CHAIN MANAGEMENT Sub Code: 06IM71 IA Marks: 25 Hrs/week: 05 Exam Hours:03 Total Lecture Hrs: 62 Exam Marks: 100

PART - A

UNIT - 1 BUILDING A STRATEGIC FRAME WORK TO ANALYSE SUPPLY C HAINS: Supply chain stages and decision phases process view of a supply chain. Supply chain flows. Examples of supply chains. Competitive and supply chain strategies. Achieving strategic fit. Expanding strategic scope. Drivers of supply chain performance. Framework for structuring drivers – Inventory, Transportation, Facilities, Information. Obstacles to achieving fit. Case discussions. 8 Hours UNIT - 2 DESIGNING THE SUPPLY CHAIN NETWORK: Distribution Networking – Role, Design. Supply Chain Network (SCN) – Role, Factors, Framework for Design Decisions. 6 Hours UNIT - 3 FACILITY LOCATION AND NETWORK DESIGN: Models for facility location and capacity allocation. Impact of uncertainty on SCN – discounted cash flow analysis, evaluating network design decisions using decision using decision trees. Analytical problems. 6 Hours UNIT - 4 PLANNING AND MANAGING INVENTORIES IN A SUPPLY CHAIN : Review of inventory concepts. Trade promotions, Managing multi-echelon cycle inventory, safety inventory determination. Impact of supply uncertainty aggregation and replenishment policies on safety inventory. Optimum level of product availability; importance factors. Managerial levers to improve supply chain profitability. 7 Hours

PART - B UNIT - 5 SOURCING, TRANSPORTATION AND PRICING PRODUCTS: Role of sourcing, supplier – scoring & assessment, selection and contracts. Design collaboration. 6 Hours UNIT - 6 SOURCING, TRANSPORTATION AND PRICING PRODUCTS: Role of transportation, Factors affecting transportation decisions. Modes of transportation and their performance characteristics. Designing transportation network. Trade-off in transportation design. Tailored transportation, Routing and scheduling in transportation. International transportation. Analytical problems. Role Revenue Management in the supply chain, Revenue management for: Multiple customer segments, perishable assets, seasonal demand, bulk and spot contracts. 7 Hours UNIT - 7 COORDINATION AND TECHNOLOGY IN THE SUPPLY CHAIN: Co-ordination in a supply chain: Bullwhip effect. Obstacles to coordination. Managerial levers to achieve co-ordination, Building strategic partnerships. 6 Hours UNIT - 8 COORDINATION AND TECHNOLOGY IN THE SUPPLY CHAIN: The role of IT supply Chain, The Supply Chain IT framework, CRM, Internal SCM, SRM. The role of E-business in a supply chain, The E-business framework, E-business in practice. Case discussion. 3 Hours

EMERGING CONCEPTS: Reverse Logistics; Reasons, Activities, Role. RFID Systems; Components, applications, implementation. Lean supply chains, Implementation of Six Sigma in Supply Chains. 3 Hours SUGGESTED TEXT BOOK: 1. Supply Chain Management – 2001, Strategy, Planning & Operation. Sunil Chopra & Peter Meindl; Pearson Education Asia, ISBN: 81-7808-272-1. REFERENCE BOOKS: 1. Supply Chain Redesign – Transforming Supply Chains into Integrated Value Systems -Robert B Handfield, Ernest L Nichols, Jr., 2002, Pearson Education Inc, ISBN: 81-297-0113-8 2. Modelling the Supply Chain -Jeremy F Shapiro, Duxbury;, 2002, Thomson Learning, ISBN 0-534-37363 3. Designing & Managing the Supply Chain -David Simchi Levi, Philip Kaminsky & Edith Simchi Levi;; Mc Graw Hill 4. Going Backwards Reverse Logistics Trends and Practices -Dr. Dale S. Rogers,Dr. Ronald S. Tibben-Lembke,University of Nevada, Reno, Center for Logistics Management.

LESSON PLAN

Sub Code: 06IM71 I.A. Marks: 25 Hours / Week: 05 Total Hours: 62 Subject: Supply Chain Management Sem: VII

Hour Topics to be covered 1. Supply chain stages and decision phases process view of a supply chain

2. Supply chain flows. Examples of supply chains

3. Competitive and supply chain strategies 4. Achieving strategic fit. Expanding strategic scope 5. Drivers of supply chain performance 6. Revision/quiz/surprise test. 7. Framework for structuring drivers 8. Inventory, Transportation, Facilities, Information 9. Obstacles to achieving fit. Case discussions. 10. Distribution Networking. 11. Role - Supply Chain Network (SCN) 12. Revision/quiz/surprise test. 13. Design Supply Chain Network (SCN) 14. Role - for Design Decisions. 15. Factors - for Design Decisions. 16. Framework for Design Decisions. 17. Models for facility location and capacity allocation 18. Revision/quiz/surprise test. 19. Impact of uncertainty on SCN 20. Discounted cash flow analysis 21. Evaluating network design decisions using decision using decision trees 22. Analytical problems. 23. Trade promotions 24. Revision/quiz/surprise test. 25. Managing multiechelon cycle inventory 26. Safety inventory determination

27. Impact of supply uncertainty aggregation and replenishment policies on safety inventory.

28. Optimum level of product availability; importance factors 29. Managerial levers to improve supply chain profitability 30. Revision/quiz/surprise test. 31. Role of sourcing 32. Role of supplier 33. Scoring & assessment 34. Selection and contracts

35. Design collaboration. 36. Revision/quiz/surprise test.

37. Role of transportation Modes of transportation and their performance characteristics.

38. Factors affecting transportation decisions.

39. Designing transportation network. Trade-off in transportation design. 40. Tailored transportation, Routing and scheduling in transportation. 41. International transportation. Analytical problems. 42. Revision/quiz/surprise test. 43. Role Revenue Management in the supply chain,

44. Revenue management for: Multiple customer segments, perishable assets

45. Seasonal demand, bulk and spot contracts 46. Co-ordination in a supply chain 47. Bullwhip effect 48. Revision/quiz/surprise test. 49. Obstacles to coordination 50. Managerial levers to achieve co-ordination, 51. Building strategic partnerships 52. The role of IT supply Chain 53. The Supply Chain IT framework 54. Revision/quiz/surprise test. 55. CRM, Internal SCM, SRM 56. The role of E-business in a supply chain, The E-business framework, 57. E-business in practice. Case discussion 58. Reverse Logistics; Reasons, Activities, Role 59. RFID Systems; Components, applications, implementation. 60. Lean supply chains, Implementation of Six Sigma in Supply Chains. 61. Revision/quiz/surprise test. 62. Revision/quiz/surprise test.

QUESTION BANK

1. What is supply chain? What are decision phases in supply chain? 2. Explain the process view of supply chain. 3. Explain the cycle view of supply chain. 4. Explain the push/pull view of supply chain. 5. Explain briefly supply chain as a macro process. 6. How is strategic fit is achieved? 7. What are the different drives of supply chain performances? 8. Explain the supply chain decision-making framework. 9. Explain the role of facilities, inventory, transportation and information in supply chain. 10. What are the obstacles to achieve strategic fit in supply chain? 11. Explain the role of distribution in supply chain. 12. What are the factors affecting the distribution design? 13. What are the design options or distribution network? 14. Explain the value of distributors in supply chain? 15. Explain the role of network design and factors influencing the network design in supply

chain. 16. Explain the framework for network design decisions? 17. What are the different models for facility location and capacity allocation in supply chain? 18. How to make network design decision in practice? 19. What are the impacts of uncertainty in network design? 20. What is discounted cash low analysis? 21. How to evaluate network design decisions using decision trees? 22. How will you evaluate the supply chain design decision under uncertainty? 23. Explain the role of inventory in supply chain. 24. What are the economies of scale to exploit quantity discounts? 25. What is trade promotion? Explain briefly. 26. What do you mean by managing Multi-Echelon cycle inventory? 27. Explain the role of safety inventory in the supply chain. 28. What are the factors to be considered for determining appropriate level of safety inventory? 29. Explain the impact o aggregation on safety inventory. 30. What are the replenishment policies on safety inventory in supply chain? 31. What are the important levels of product availability? 32. What are the factors affecting optimal level of product availability? 33. Explain the managerial levers to improve supply chain proitability? 34. What are the importance of suppliers and sourcing in supply chain? 35. Explain the factors to be considered for sourcing and assessment of the suppliers. 36. What are the considerations to be made for selecting and suppliers and framing the

contracts? 37. What are the three different contracts that increases the overall profit? 38. What is design collaboration and what are its objectives? 39. Explain the role of transportation and factors affecting the transportation decision. 40. What are the different modes of transportation and explain their performance

characteristics? 41. What are the different design options for transportation network?

42. What do you mean by trade - offs in transportation design? 43. Explain (a). Tailored transportation. (b) Routing and scheduling. 44. Explain the role of revenue management in supply chain. 45. Explain revenue management for (a). Multiple customer segments.

(b) Perishable assets. (c) Seasonal demands.

46. What do you mean by bulk and spot contracts? 47. What are the effects of lack of coordination on performance of the supply chain? 48. Explain bullwhip effect. 49. What are the major obstacles in the coordination of the supply chain? 50. What are the managerial levers to achieve coordination in supply chain? 51. What are the building strategies tat leads to improve the performances of the supply chain? 52. Explain the effects o interdependences on supply chain relationships. 53. What is the role of IT in supply chain management? 54. Explain the macro process in a supply chain. 55. Explain (a) CRM. (b) Internal SCM. (c) SRM. 56. Explain the role of E-Business in supply chain. 57. What is lean supply chain?

06IM72 – TOTAL QUALITY MANAGEMENT

TOTAL QUALITY MANAGEMENT

Sub Code: 06IM72 IA Marks: 25 Hrs/week: 05 Exam Hours:03 Total Lecture Hrs: 62 Exam Marks: 100

PART - A UNIT - 1 OVERVIEW OF TOTAL QUALITY MANAGEMENT: History of TQM. Axioms of TQM, contributions of Quality Gurus – Deming’s approach, Juran,s quality trilogy, Crosby and quality treatment, Imai’s Kaizen, Ishikawa;s company wide quality control, and Fegenbaum;s theory of TQC. 7 Hours UNIT - 2 EVOLUTION OF QUALITY CONCEPTS AND METHODS: Quality concepts. Development of four fatnesses, evolution of methodology, evolution of company integration, quality of conformance versus quality of design from deviations to weaknesses to opportunities. Future fitness’s, four revolutions in management thinking, and four levels of practice 7 Hours UNIT - 3 FOUR REVOLUTIONS IN MANAGEMENT THINKING: Customer focus, Continuous Improvement, Total participation, and Societal Networking. FOCUS ON CUSTOMERS; Change in work concept marketing, and customers. 6 Hours UNIT - 4 CONTINUOUS IMPROVEMENT: Improvement as problem solving process; Management by process, WV model of continuous improvement, process control, process control and process improvement, process versus creativity. Reactive Improvement; Identifying the problem, standard steps and tools, seven steps case study, seven QC tools. 6 Hours

PART - B UNIT - 5 PROACTIVE IMPROVEMENT: Management diagnosis of seven steps of reactive improvement. General guidelines for management diagnosis of a QI story, Discussion on case study for diagnosis of the seven steps. Proactive Improvement; Introduction to proactive improvement, standard steps for proactive improvement, semantics, example-customer visitation, Applying proactive improvement to develop new products- three stages and nine steps. 6 Hours UNIT - 6 TOTAL PARTICIPATION: Teamwork skill. Dual function of work, teams and teamwork, principles for activating teamwork, creativity in team processes, Initiation strategies, CEO involvement Example strategies for TQM introduction. Infrastructure for mobilization. Goal setting (Vision/Mission), organization setting, training and E education, promotional activities, diffusion of success stories, awards and incentives monitoring and diagnosis, phase-in, orientation phase, alignment phase, evolution of the parallel organization. 6 Hours UNIT - 7 HOSHIN MANAGEMENT: Definition, phases in hosing management strategic planning (proactive), hoshin deployment, controlling with métiers (control), check and act (reactive). Hoshin

management versus management by objective, hoshin management and conventional business planning, an alternative hoshin deployment system, hoshin management as “systems Engineering” for alignment. 6 Hours UNIT - 8 SOCIETAL NETWORKING: Networking and societal diffusion – Regional and nationwide networking, infrastructure for networking, openness with real cases, change agents, Center for quality Management case study, dynamics of a societal learning system. TQM as learning system, keeping pace with the need for skill, a TQM model for skill development, summary of skill development. 8 Hours TEXT BOOKS: 1. “A New American TQM Four Practical Revolutions in Management” -Shoji Shiba, Alan Graham and David Walden,– Productivity Press, Portlans (USA) , 1993 2. “Management for Total Quality” -N Logothetis- Prentice Hall of India, New Delhi, 1994. REFERENCE BOOK:

1. The Quality Improvement Hand Book, -Roger C Swanson, Publisher Vanity Books International, New Delhi, 1995.

2. Total Quality Management - -N.V.R Naidu, K.M.Babu, Rajendra, 2006 3. Total Quality Management - Kesavan R - I K International Publishing house Pvt. Ltd, 2008

LESSON PLAN

Sub Code: 06IM72 I.A. Marks: 25 Hours / Week: 05 Total Hours: 62 Subject: Total Quality Management Sem:VII

Hour Topics to be covered 1. History of TQM

2. Axioms of TQM

3. Contributions of Quality Gurus – Deming’s approach, Juran,s quality trilogy,

4. Crosby and quality treatment 5. Imai’s Kaizen 6. Revision/quiz/surprise test. 7. Ishikawa’s company wide quality control 8. Fegenbaum’s theory of TQC 9. Quality concepts 10. Development of four fatnesses, evolution of methodology 11. Evolution of company integration 12. Revision/quiz/surprise test.

13. Quality of conformance versus quality of design from deviations to weaknesses to opportunities

14. Future fitness’s 15. Four revolutions in management thinking 16. Four levels of practice 17. Customer focus 18. Revision/quiz/surprise test. 19. Continuous Improvement 20. Total participation 21. Societal Networking 22. FOCUS ON CUSTOMERS 23. Change in work concept marketing, and customers 24. Revision/quiz/surprise test. 25. Improvement as problem solving process 26. Management by process, WV model of continuous improvement 27. Process control, process control and process improvement 28. Process versus creativity. Reactive Improvement 29. Identifying the problem, standard steps and tools 30. Revision/quiz/surprise test. 31. Seven steps case study, seven QC tools. 32. Management diagnosis of seven steps of reactive improvement.,., , , , 33. General guidelines for management diagnosis of a QI story

34. Discussion on case study for diagnosis of the seven steps 35. Proactive Improvement; Introduction to proactive improvement 36. Revision/quiz/surprise test.

37. Standard steps for proactive improvement semantics example-customer visitation

38. Applying proactive improvement to develop new products- three stages and nine steps.

39. Teamwork skill. Dual function of work, teams and teamwork 40. Principles for activating teamwork, creativity in team processes

41. Initiation strategies, CEO involvement Example strategies for TQM introduction.

42. Revision/quiz/surprise test. 43. Infrastructure for mobilization

44. Goal setting (Vision/Mission), organization setting, training and E education, promotional activities, diffusion of success stories, awards and incentives monitoring and diagnosis

45. Phase-in, orientation phase, alignment phase, evolution of the parallel organization

46. Definition, phases in hosing management strategic planning (proactive)

47. Hoshin deployment, controlling with métiers (control), check and act (reactive).

48. Revision/quiz/surprise test. 49. Hoshin management versus management by objective, 50. Hoshin management and conventional business planning, 51. An alternative hoshin deployment system, 52. Networking and societal diffusion 53. Regional and nationwide networking 54. Revision/quiz/surprise test. 55. Infrastructure for networking 56. Openness with real cases, change agents

57. Center for quality Management case study, dynamics of a societal learning system

58. TQM as learning system 59. Keeping pace with the need for skill 60. A TQM model for skill development 61. Summary of skill development 62. Revision/quiz/surprise test.

QUESTION BANK

1. Total Quality Management is a new culture, Explain 2. Explain the Axioms of TQM 3. Explain the Deming fourteen TQM principles for management with examples 4. Explain Juran’s Quality trilogy with neat sketch 5. Explain the Juran’s Universal breakthrough sequence with examples 6. Explain The Crosby’s diagnosis of troubled company 7. Explain The Crosby’s fourteen steps for quality improvement 8. Explain the concept of Imai’s Kaizen for quality improvement 9. Explain the four fitnesses of quality 10. Write short notes on Evolution of quality methods 11. Compare Quality of Conformance and Quality of Design 12. What are the four revolutions in management thinking in relation to four levels of

management practice? 13. Explain the market-in concept and compare it with product-out concept.. 14. Explain the WV model of Continuous Improvement. 15. What are the three kinds of data for continuous improvement? 16. Explain in detail the steps of Process Control. 17. Explain the seven steps of reactive improvement. 18. Explain the 7 QC tools for collecting data. 19. Discuss the guidelines for managerial diagnosis of a QI story. 20. Explain the steps of Proactive improvement. 21. Write short notes on Semantics 22. Explain the principles of customer visitation. 23. Explain the 3 stages and 9 steps of proactive improvement to develop a new product. 24. Write Short notes on types of teams 25. What are the principles of activating teamwork? Explain 26. Explain the dual function of work with examples. 27. Explain the seven elements of organizational infrastructure for implementing TQM 28. What is Hoshin Management, Explain components and phases of Hoshin Management 29. Explain the importance of societal networking in TQM 30. Explain the three elements necessary for successful societal diffusion of TQM 31. Explain the concept of PDCA and SDCA cycles in improvement work 32. Explain Hoshin Management with respect to Proactive, Reactive, and Control

06IM73-OPERATIONS MANAGEMENT

OPERATIONS MANAGEMENT Sub Code: 06IM73 IA Marks: 25 Hrs/week: 05 Exam Hours:03 Total Lecture Hrs: 62 Exam Marks: 100 UNIT 1 Operations Management Concepts: Introduction, Historical development, The trend Information and Non Manufacturing systems, Operations management, The environment of operations management, Factors affecting productivity, International dimensions of productivity, The environment of operations, Productions, Production system decision-a look ahead. 4hrs UNIT 2 Operations Decision Making: Introduction, Management as a science, Characteristics of decision, Frame work for decision making, Decision methodology, Decision support system, Economic models, Statistical models. 4hrs Systems Design and Capacity: Introduction, Manufacturing and services systems, Design systems capacity, Capacity Planning. 4hrs UNIT 3 Forcasting Demand: Forecasting objectives and uses, Forecasting variables, Opinion and Judgmental methods, Time series methods, Exponential smoothing, Regression and correlation methods, Application and control of forecasts. 8hrs UNIT 4 Aggregate planning and Master scheduling: Introduction –planning and scheduling, Objectives of aggregate planning, Aggregate planning methods, Master scheduling objectives, Master scheduling methods 6 hrs UNIT 5 Material and capacity Requirements planning: Overview: MRP and CRP, MRP: Underlying concepts, system parameters, MRP logic, System refinements, Capacity management, CRP activities. 6 Hrs Scheduling and controlling production Activities: Introduction, PAC objectives and DATA requirements, Scheduling strategy and guidelines, Scheduling methodology, Priority control, Capacity control.

a) Single Machine Scheduling: Concept, measure of performance, SPT rule, Weighted SPT Rule EDD rule, minimizing the number of tardy jobs.

b) Flow shop scheduling: Introduction, Johnson’s rule for ‘n’ jobs on 2and 3 machines, CDS heuristic.

c) Job- shop Scheduling: Types of Schedules, Heuristic procedure, scheduling 2 jobs on ‘m’ machines. 14 Hrs

Textbooks: 1: Monks, J.G., Operations Management, Mc Graw Hill International Editions, 1987. 2.Pannerselvam. R., Production and Operations Management, PHI. 3. Productions & operations management by Adam & Eberty.

LESSON PLAN

Sub Code: 06IM73 I.A. Marks: 25 Hours / Week: 05 Total Hours: 62 Subject: Operations Management Sem: VII

LESSON PLAN

Sl no Description

1. Introduction to Operation Management, Historical Development of Operation Management.

2. Trends in Operation Management, Information and Non Manufacturing Systems 3. Productivity, Types of Productivity factors affecting Productivity, 4. International dimensions of Productivity. 5. The Environment of Operations. 6. Revision/quiz/surprise test. 7. Production System decision a look Head 8. Introduction, Management as Science, Characteristics of Decisions 9. Framework for decision –Making ,Decision Methodology. 10. Decision support systems, Economic models. Problems on Economic models-BEA 11. Problems on Break –Even analysis continued 12. Revision/quiz/surprise test. 13. Statistical models, Probability rules and problems on Statistical models. 14. Problems continued on Statistical models and Decision tree analysis. 15. Introduction to system design and capacity, manufacturing and service systems. 16. Design capacity and systems capacity 17. Determination of Equipment requirements, Capacity planning and types 18. Revision/quiz/surprise test. 19. Capacity planning decisions, Factors to be considered for capacity planning. 20. Forecasting, Objectives and uses, Forecasting Decision Variables & Methodology. 21. Opinion and Judgmental methods of forecasting. 22. Time series methods, Components of forecasting. 23. Simple Exponential smoothing technique, Problems on the same, 24. Revision/quiz/surprise test. 25. Regression and correlation methods, Problems on the same, 26. Application and control of Forecasts problems errors

27. Introduction to Aggregate planning and Master scheduling concepts, Difference Between them

28. Objectives of Aggregate Planning, Strategies of AP.

29. Aggregate Planning methods, Policy guidelines, Problems on graphical and charting methods of AP

30. Revision/quiz/surprise test.

31. Mathematical techniques for Planning – Transportation Method for Linear Programming Problems.

32. Problems continued on Transportation Methods of AP

33. Master Scheduling concepts and its Objectives. 34. Methods of Master scheduling and Problems on the Same. 35. Problems continued on Master Scheduling 36. Revision/quiz/surprise test. 37. Functions of Master schedule Master Schedule formation, 38. Revision of Problems on all the methods of AP and Master scheduling. 39. An overview of MRP and CRP. 40. MRP Concepts, System concepts of Low level coding with few Examples, 41. BOM concepts, Concepts of low level coding with few Examples 42. Revision/quiz/surprise test. 43. Problems on MRP. 44. System Refinement Problem. 45. Capacity management. CRP activities 46. Problems on CRP and MRP 47. Revision of CRP and MRP Concepts 48. Revision/quiz/surprise test. 49. Concepts of Scheduling, PAC objectives and data requirements 50. Scheduling: Strategy, Methodology, Priority control, Capacity control

51. Single Machine Scheduling: Concepts, Measures of Performance, STP rule, Weighted STP rule, EDP rule

52. Flow Shop Scheduling: Johnson’s rule on ‘m’ jobs, on 2 and 3 machines CDS heuristics

53. Job Shop Scheduling: Types of scheduling, Heuristic Procedure 54. Revision/quiz/surprise test. 55. Scheduling Jobs on ‘m’ Machines 56. Characteristics of JIT operations, Pull methods of materials flow 57. Uniform Workstation Loads 58. Standardized Components and Work Methods 59. Close Supplier Ties. Workforce 60. Line Flows, Automated Production 61. Preventive Maintenance, Continuous Improvement 62. Revision/quiz/surprise test.

QUESTION BANK 1. Define operations management. 2. Sketch and explain the operation management direct responsibility. 3. Explain the operation functions in organisation. 4. Sketch the operation function in a department store. 5. Explain manufacturing operations versus service operations. 6. Sketch and explain the historical evolution of production and operations management. 7. Explain the framework for managing operations. 8. How is product development and design associated with production planning? 9. What are the effects of competition on design? 10. Explain the effects of three S? 11. What are the assumptions and advantages of Break Even Analysis? 12. ABC Ltd is engaged in manufacturing of furniture’s. The fixed cost of the factory is Rs 1

lakh/anum. The variable cost of each chair is Rs40 and the selling prices Rs60 per chair. Find the minimum number of chairs to be manufactured so that neither profit nor loss stage is achieved?

13. What are the methods of lowering Break Even Analysis? 14. The PV ratio of a firm dealing with precision instruments is 50% and margin of sales is 40%.

You are required to work out the Break Even point and net profit, if sales volume is 50 lakhs. 15. What is the role of models in operation management? 16. Sketch and derive the profit volume chart for a single product? 17. Derive an equation for the economics of new design contemplation? 18. What are the forecasting principles? 19. Explain the different forecasting techniques? 20. Sketch and explain the Delphi method? 21. What are the various of forecasting? 22. A firm uses simple exponential smoothening with α= 0.1 to forecast the demand. The forecast

for the week of feb 1st was 500 units where as actual demand turned out to be 450 units forecast the demand for the week of feb 8th assume that the actual demand during the week of feb 8th

turned out to be 505 units. Find the forecast demand for Feb 15th continue forecasting upto march 15th assuming that the subsequent demands were actually 516,488,467,554 and 510 units also find the correction amount in each week?

23. Define correlation and explain leading correlation? 24. Which of the following indices is more suitable for forecasting and what should be the

forecasting value for 6th year

Year 1 2 3 4 5 Sales in tones 2 7 9 5 4 Index I 106 106 107 109 110 Index II 120 130 135 126 124 Index III 110 116 104 101 107

25. Explain the different stages of the product life cycle? 26. Sketch and explain the research and development in an organization? 27. Define capacity planning and the need for it? 28. How is future capacity needs estimated? 29. How is decision tree analysis applied to capacity expansion? 30. Annual demand for a product is expected in a manufacturing company is as follows

Units demanded 6000 9000 16000 19000 Probability 0.4 0.2 0.3 0.1

Revenues are Rs50 per unit. The existing manufacturing facility has annual fixed operating cost of Rs 3 lakh variable cost are Rs 7/unit Rs8/unit Rs6/unit and Rs9/unit at 6000,9000,16000 and 19000. an expanded facility under consideration would require Rs 3,50,000 fixed operating cost annually, variable cost would be Rs 11/unit,Rs 7/unit,Rs 8/unit and Rs 6/unit at 6000,9000,16000 and 19000 to maximize net earning, which size facility should be selected ?

31. What is the need for facility location planning? 32. Explain the general procedure for facility location planning? 33. What are the various facility location models? 34. How does linear programming differ from simple median model? 35. A major bank is faced with the problem of location for their new central processing facility, to

process cheques from four existing branches of their main bank. Currently the cheques are being processed at the main bank only. The following data is made available to you.

Branch code

Location in co-ordinate distance from main bank Vol of cheque transactions in

(Thousands) X Y

A 50 100 60 B 150 150 50 C 100 50 10 D 200 0 100

Given that the cost of transportation is Rs.100/1000 transaction per unit distance (I) determine the location of central processing facility (CPF) using the simple median model, if the main bank wants to move all the volumes to the new CPF (II) graphically represent the location of the new CPF along with branch locations with respect to main bank?

36. What are the different types of manufacturing and service operations? 37. Explain the three basic layouts? 38. What is meant by load distance analysis? 39. How to develop the process and product layout? 40. What are the Japanese approaches to develop a layout? 41. What are the principles of line balancing? 42. What are the terminologies pertinent to line balancing? 43. What are the methods of line balancing? 44. What is the need for product/service design? 45. Explain product reliability? 46. What is modular design and standardization?

47. The mean life of a certain ball bearing can be modeled using a normal distribution with a mean of 6 yrs and a std deviation of one yr determine each of the following (I) the probability that a ball bearing will fail before 7 yrs of service (II) the probability that a ball bearing will fail after 7 yrs of service (III) the service life that will provide a reliability of 90%

48. What are the ways to organize process flows? 49. Differentiate between CAD and CAM? 50. Sketch and explain service vs product dominance? 51. What is service process matrix? 52. Explain the difference between job designs and job standards? 53. Discuss the relationship between work measurement and job design. Which typical follows the

other? Why? 54. Explain how traditional engineering and behavioral job design can actually be used together? 55. Discuss assumptions behind job enlargement. 56. Explain how departmental and plant standards differ from individual job standards? 57. Explain the predetermined time study approach to work measurement? 58. Why would combining work measurement techniques be a good strategy in establishing a

standard? 59. Discuss the current use of work measurement. What do you conclude? 60. Why are job standards important? 61. In a candy factory a direct time study was made of the chocolate melting and pouring operation.

2 inexperienced industrial engineers and 1 experienced engineer all made the study simultaneously they agreed precisely on cycle times but varied on rating the worker. The experienced engineer rated the worker 100% and the other engineers rated the worker 80% and 110%. The firm uses a 0.15% allowance fraction

Cycle time (in min) Number of times observed

25 1 29 2 30 2 31 1

a) Determine the std time using the experienced industrial engineers worker rating b) Find the std times using the worker rating of inexperienced engineer

62. Direct time study for a job resulted in the following times. Cycle Average cycle time (in min)

1 1.321 2 1.411 3 1.704 4 1.175

A predetermined time study was sent at 2,128 TMU/cycle, which converts to 1.275 minutes/cycle. What time standard would you recommend?

63. Differentiate between project planning and other types of planning? 64. Explain how project planning and project scheduling relate? 65. Discuss how a gantt chat can be used as a scheduling tool? 66. PERT has characteristics of both a mathematical model and schematic models explain?

67. Explain how the scheduling and cost performance of a project might be measured? 68. Explain the advantages and disadvantages of project organisation? 69. Explain how a time/cost tradeoff could exist in a project involving the construction, staffing and

opening of a new clubhouse at an existing country club? 70. Identify the relevant costs that should be considered in developing a plan for aggregate output

and capacity? 71. How are rough-cut capacities and aggregate capacity planning compared? 72. What are the merits and demerits of the 3 pure strategies of aggregate planning process? 73. What roll does forecasting play in aggregate planning process? 74. Differentiate between graphical, linear and heuristic methods of aggregate planning? 75. Explain how aggregate plans and MPS initiate functional activities? 76. Explain how aggregate planning and scheduling cost are affected by forecast errors? 77. What are the similarities and differences between aggregate planning problems of service and

product organizations? 78. What situations cause MPS to be so complex? 79. How might aggregate planning effect job satisfaction? 80. What situations cause aggregate planning to be so complex? 81. A manufacturer has the following information on its major product:

Regular-time production capacity = 2600 units/period Overtime production cost = 12/unit Inventory cost = $ 2/unit/period Back log cost = $ 5/unit/period Beginning inventory = 400 units

Demand for periods 1,2,3,4 is 4000,3200,2000 and 2800 respectively. Develop a level output plan that yields zero inventories at the end of period 4.What cost result from this plan?

82. Describe the critical parameters of job shop scheduling problem 83. Identify the elements of human behaviour that are affected by job shop scheduling? 84. Is job shop scheduling a planning activity or a control activity? Explain 85. What are priority-sequencing rules? Why are they needed? 86. How does a gantt chart for detailed scheduling differ from a gantt load chart? 87. Discuss major difference between finite and infinite loading? 88. Five jobs wait processing on a machine. The set up cost, shown below depend on the sequence

in which the jobs are processed. Apply the next best rule to determine the sequence for these jobs if job I is processed first.

Set up cost (in $) Predecessor job Successor job

I II III IV V I ---- 1300 100 900 300 II 1000 ---- 200 700 600 III 100 500 ----- 1100 900 IV 500 800 900 ---- 400 V 800 200 600 300 ------

89. Explain the concept of JIT how does it help the manufacturing system to improve productivity? 90. Explain the basic elements of JIT? 91. What are the merits and demerits of JIT? 92. What do you understand by kanban? Explain the method to calculate the number of kanbans? 93. Explain the philosophy involved in JIT systems. What are the major requirements for a

successful JIT implementation? 94. Highlight the principle involved in push/pull system. Explain application areas of each system. 95. What types of demands are formally considered in MRP? 96. Explain the MRP system. Discuss different inputs and outputs of MRP? 97. What are the logics used in MRP? Explain its methodology 98. Explain MRP – II structure. Discuss its strength and weak nesses? 99. Distinguish between

a. Dependent and independent demand b. Lumpy and continuous demand c. MRP and EOQ model d. MRP and MRP-II e. MRP and closed loop MRP f. MRP-II and closed loop MRP

06IM74 - OPERATIONS RESEARCH

OPERATIONS RESEARCH

Sub Code: 06IM74 IA Marks: 25 Hrs/week: 05 Exam Hours:03 Total Lecture Hrs: 62 Exam Marks: 100

PART - A

UNIT - 1 INTRODUCTION: OR methodology, Definition of OR, Application of OR to engineering and Managerial problems, Features of OR models, Limitation of OR. Models of OR. LINEAR PROGRAMMING: Definition, mathematical formulation, standard form, Solution space, solution – feasible, basic feasible, optimal, infeasible, multiple, optimal, Redundancy, Degeneracy. Graphical method. 6 Hours UNIT - 2 LINEAR PROGRAMMING: Simplex method, variants of simplex algorithm – Artificial basis techniques, Duality, Economic interpretation of Dual, Solution of LPP using duality concept, Dual simplex method. 6 Hours UNIT - 3 TRANSPORTATION PROBLEM: Formulation of transportation model, Basic feasible solution using different methods (North-West corner, Least Cost, Vogel’s Approximation Method) Optimality Methods. Unbalanced transportation problem, Degeneracy in transportation problems, Variants in Transportation Problems, Applications of Transportation problems. 8 Hours UNIT - 4 ASSIGNMENT PROBLEM: Formulation of the Assignment problem, unbalanced assignment problem, traveling salesman problem 6 Hours

PART - B UNIT - 5 QUEUING THEORY: Queuing system and their characteristics, The M/M/I Queuing system, Steady state performance analysing of M/M/1 queuing model. M/M/K/ Model 6 Hours UNIT - 6 PROJECT MANAGEMENT USING NETWORK ANALYSIS: Network construction, determination of critical path and duration, floats. PERT Estimation of project duration, variance. and crashing 8 Hours UNIT - 7 REPLACEMENT ANALYSIS: Introduction, reasons for replacement, Individual Replacement of machinery or equipment with/without value of money, Group Replacement Policies, Problems.

6 Hours UNIT -8 GAME THEORY: Formulations of games, Two person zero sum game, games with and without saddle point, graphical solutions (2x n, mx2 game), dominance property. 6 Hours

TEXT BOOKS: 1. Operation Research and Introduction -Taha H A, Prentice Hall of India, 6th edition, 1999 2. Principles of Operations Research -Philips, Ravindram and Soleberg- – Theory and Practice, PHI, 2nd Edition, 2007 REFERENCE BOOKS: 1. Introduction to Operation Research -Hiller and Libermann, McGraw Hill 5th edn. 2. Operations Research -S.D. Sharma – Kedarnath, Ramnath &Co, 1996 3. Operations Research Theory and Application -J K Sharma, Pearson Education Pvt Ltd ,2nd Edn, ISBN-0333-92394-4 4. Operations Research - Kanthi Swarup & others –Sultan chand and Sons. 1992.

LESSON PLAN

Sub Code: 06IM74 I.A. Marks: 25 Hours / Week: 05 Total Hours:62 Subject: Operations Research Sem: VII

Hour. NoTopics to be covered

1. Introduction to Operations research, Historical development of O.R Definition and characteristics of O.R, a brief overview of various techniques to be studied in O.R.

2. Phases of O.R scope models advantages and limitations of O.R Management applications of O.R

3. Linear programming problems, definition mathematical formulations in LPP, Typical problems in formulations.

4. Mathematical formulations-typical problems

5. Mathematical formulations- typical problems, graphical solutions of LPP.

6. Exercises

7. Graphical solutions of LPP, variants in graphical solutions-optimal, infeasible, unbounded, multiple, degenerate solutions.

8. Some important definitions-solution space ,feasible solution, basic feasible solution, optimal solution, infeasible solution, multiple solution, unbounded solution, degeneracy.

9. Standard form of LPP, simplex method- simplex table, typical problems involving <= type of constraints.

10. Simplex method- problems involving <= type of constraints.

11. Artificial variable technique (Big-M-Method), problems involving = or >= type of constraints, typical problems.

12. Exercises 13. Artificial variable technique (Big-M-Method), typical problems

14. Variants in simplex method-minimization inequality in the wrong direction, unbounded solution-example problems.

15. Simplex method infeasible solution, degenerate solution, unrestricted variables example problems.

16. Concept of duality, conversion of primal to dual LPP and Vice versa.

17. Solving dual LPP by simplex method-typical problems. 18. Exercises 19. Dual simplex method, algorithm-typical problems. 20. Dual simplex method-typical problems.

21. Transportation models-Basic feasible solutions by north west corner rule, least cost method and vogels approximation method.

22. Optimal solutions –MODI method, Typical problems.

23. Optimal solutions –MODI method, Typical problems. 24. Exercises 25. Unbalanced transportation problems. 26. Degeneracy in transportation problems 27. Typical problems in transportation, maximization case 28. Assignment models-formulation-simple problems.

29. Assignment models-Hungarian method-objective function Maximization type typical problems

30. Exercises

31. Assignment models-Hungarian method-objective function Maximization type typical problems

32. Assignment models-Hungarian method-objective function Mimization type typical problems

33. Assignment models-Hungarian method-objective function Minimization type typical problems

34. Variants in assignment models –unbalanced, maximization, typical problems

35. Variants in assignment models –unbalanced, minimization, typical problems

36. Exercises 37. Concept of Traveling sales man problems 38. Traveling sales man problems.

39. Queuing- models, characteristic, some important definitions and terminology, types of queue

40. M/M/1 queuing system- typical problems 41. M/M/K queuing system- typical problems 42. Exercises 43. Network techniques, determination of shortest route 44. Determination of maximum flow in network, typical problems 45. Network construction -typical problems

46. Network construction, determination of critical path -typical problems

47. Determination of critical path –total float, free float and independent float of all activities.

48. Exercises

49. PERT-3 time estimates-typical problems, probability of completion within due date

50. Crashing of network –CPM models, elements of crashing-typical problems

51. Least cost project scheduling –typical problems 52. Scheduling to targets at minimum cost, typical problems 53. Reasons for replacement, types of replacement 54. Exercises

55. Individual replacement, replacement of machinery without considering value of money problems

56. Individual replacement, replacement of machinery considering

value of money problems 57. Group replacement policies problems

58. Game theory-concept-two persons zero sum game, games with pure strategy

59. Games without saddle point, mixed strategy 60. Dominance property-typical problems.

61. Graphical solution of game theory, problems for 2×m or n × 2 matrix

62. Exercises

QUESTION BANK

1. Define operations research. Give the main characteristics of O.R. 2. Discuss the importance of Operations research in decision-making process. 3. Discuss the significance and scope of operations research in modern management. 4. Explain the meaning and nature of operations research. 5. What is a model? Discuss various classification schemes of models. 6. Write briefly about the following :I. Iconic models II. Analogue models III. Mathematical

models. 7. Enumerate the phases of O.R Study. 8. List the applications of O.R. 9. What is Linear programming. 10. List the assumptions made in LPP. 11. Define slack and surplus variables. 12. What are the limitations of linear programming? 13. Briefly explain the following:

i) Basic feasible solution. ii) Optimum solution. iii) Unbounded solution iv) Redundant constraint v) Convex Set.

14. A firm manufacturers two types of products A and B sells them at a profit of Rs 2 on Type A and Rs 3 on type B. Each product is processed on two machines G and H. Type A requires one minute of processing time on G and two on H type B requires one minute on G and one minute on H. The machine G is available for not more than 6 Hrs and 40 mins. While machine H is available for 10 Hrs during any working day.

15. Formulate the problem as a LPP. 16. A company produces two types of hats. Each hat of the first type requires twice as much as

labour time as the second type. If all the hats are of the second type only. The company can produce a total of 500 hats a day. The market limits the daily sales of the first and second type to 150 and 250 hats. Assuming that the profits per hat are Rs 8 for type A and Rs 5 for type B, Formulate the problem as a LPP and determine the number of hats to be produced of each type so as to maximize the profit.

17. A Firm can produce three types of clothes say A, B and C Three kinds of wool are required for it say red, green and blue wool. One unit length of type A cloth needs 2 meters of red wool and 3 meters of blue wool, one unit length of type B cloth needs 3 meters of red wool, 2 meters of green wool and 2 meters of blue wool. And one unit length of type C cloth needs 5 meters of green wool and 4 meters of blue wool. The firm has only a stock of 8 meters of red wool, 10 meters of green wool and 15 meters of blue wool. It is assumed that the income obtained from one unit length of type A cloth is Rs 3.00, of type B cloth is Rs 5 and of type C cloth is Rs 4.

18. A farmer has 100-acre farm. He can sell all tomatoes lettuce or radishes he can raise. The price he can obtain is Rs 1.0 per kg for tomatoes, Rs0.75 a head for lettuce and Rs 2.0 per kg for radishes. The average yield per acre is 2,000 kg of tomatoes, 3000 heads of lettuce and 1000 kgs of radishes. Fertilizer is available at Rs0.50 per kg and the amount required per acre is 100 kgs each for tomatoes and lettuce and 50 kgs for radishes. Labour required for sowing cultivating

and harvesting per acre is 5 man-days for tomatoes and radishes and 6 man-days for lettuce. A total of 400 man-days of labour are available at Rs20.0 per man-day.

19. Formulate this problem as a LPP to maximize the total profit of the farmer. 20. Old hens can be brought for Rs 2 each and young ones at Rs 5 each. Old hens can lay 3 eggs

per week and the young ones lay 5 eggs per week, each egg being worth 30 paise. A hen costs Rs1 per week to feed. I have only Rs 80 to spend for hens how many of each kind should I buy to give a profit of more than Rs 6 per week assuming that I cannot House more than 20 hens.

21. A company produces two types of leather belts say type A and B. Belt A is of superior quality and belt B is of lower quality. Profits on the two types of belt are 40 and 30 paise per belt respectively. Each belt of type A requires twice as much as time required as required by a belt of type B. If all belts were of type B, the company would produce 1000 belts per day but the supply of leather is sufficient only for 800 per day. Belt A requires a fancy buckle and 400 fancy buckles are available for this per day .How should the company manufacture the two types of belt in order to have a maximum overall profit.

22. A caterer knows that he will need 40 napkins on a given day and 70 napkins the day after. He can purchase napkins at 20 paise each and after they are purchased he can have dirty napkins laundered at 5 paise each for using the next day. In order to minimize his costs how many napkins should he purchase initially and how many dirty napkins should have laundered.

23. An ABC company wishes to plan its advertising strategy. There are two media under consideration call them magazine-I and magazine-II has a reach of 2000 potential customers and magazine-II has a reach of 3000 potential customers. The cost per page of advertising is Rs 400 and Rs 600 in magazine-I and magazine-II respectively the firm has a monthly budget of Rs6000. there is an important requirement that the total reach for the income group under Rs 20000 per annum should not exceed 4000 potential customers. The reach in magazine-I and magazine-II for this income group is 400 and 200 potential customers. How many pages should be bought in the two magazines to maximize the total reach.

24. Company sells two different products A and B. the company make a profit of Rs.50 and Rs.40 on product A and B respectively. The two products are produced in a common production process and are sold in two different markets. The production process has the capacity of 30,000 man-hours. It takes 3 hours to produce one unit of A and one hour to produce one unit of B. The market has been surveyed and management feel that a maximum number of units of A that can sold in 8,000 and maximum of B is 12,000units. Formulate the above problem as LPP and solve it graphically.

25. Two food products A& B have different quantities of nutritive ingredients P and Q, which are to be provided in certain quantity. The products also contain another ingredient R, which is harmful if present in excessive quantities. The following table gives necessary data:

Ingredients Quantity present Quantity

Required Remarks

A B P 18 6 45 Minimum Q 2 8 32 Minimum R 4 4 40 Maximum Cost/unit in Rs. 20 40

Use graphical method to determine optimum product mix.

26. A company manufacturing medicines proposes to produce two medicines A& B. there

sufficient ingredients available to produce 10,000 bottles of A and 20,000 bottles of B. there are only 23000 bottles available, into which either of the medicine can be filled. It takes three hours to produce 1000bottles of A and one hour to produce 1000 bottles of B and 33 production hours available for the operation. The company earns a profit of Rs.16 per bottle of A and Rs. 14 per bottle of B. determine the optimum product mix using graphical method.

27. Consider a small plant which makes two types of automobiles parts say A and B. The plant buys casting from supplier. Casting for part A costs Rs. 2 each and casting for part B costs Rs. 3 each. The castings are machined, bored and polished. The details of machinery are as follows

Capacity in pieces per hour

Machine Part A Part B Remaining cost (Rs per hour)

Lathe 25 40 20 Boring 28 35 14

Polishing 35 25 17.50 Selling price per

unit Rs. 5 Rs. 6 -

The above table also indicates the selling price for two parts. Assuming that any combination

part A and part B can be sold in market.

Determine the optimal product mix (formulate the above as a LLP and solve graphically).

28. A company produces two types of leather belts; type A and type B. Profits on two types of belts are Rs. 40 and Rs. 30 respectively per belt. Each type of A belt requires twice as much as required by belt B of all the belts are of the B the company would produce 1000 belts per day. But the supply of leather is sufficient only to 800 belts/day. Belt-A requires fancy buckles and 400 fancy buckles are available for this per day. For belt B only 700 buckles are available per day. How should the company manufacture the two types of belts in order to maximize the profits? Solve graphically.

29. A Company is trying to determine the correct blend of two typed of feed. Both contain various percentages of four essential ingredients as shown below:

Ingredient Percent per Kg of feed Minimum required per Kg Feed I Feed II

1 40 30 5 2 10 30 2 3 20 40 4 4 40 10 6

If feed I costs Rs. 50 per Kg and 2 costs Rs. 40 per Kg, determine the least cost blend.

30. The manager of a oil company has to decide on the optimal mix of two possible blending

process of which the inputs and outputs per production run are as allows:

Process Inputs (units) Outputs (units) Crude 'A' crude 'B' gasoline 'X', gasoline 'Y' 1 5 3 5 8 2 4 5 4 4 Maximum availability of crude A and B are 200 and 150 units respectively. Market requirements show that at least 100 units of gasoline X and 80 units of gasoline Y use be produced. Profits per production run from process 1 and 2 are Rs. 300/- and Rs.400/- respectively. Determine the optimal strategy.

31. With respect to LPP explain

i. Unbounded solution. ii. Multiple optimal solution iii. De-generate solution. iv. In-feasible solution.

32. Explain convex and concave sets. 33. Enumerate the steps involved in artificial variable technique. 34. Solve the following LPP using simplex method:

Minimize Z=X1+2X2+3X3

2X1-2X2+3X3 ≥4 X1+X2+2X3 ≤ 8 X1-X3 ≥2 X1, X2, X3 ≥0

35. Solve the following LPP Minimize Z=3X1+2X2+X3

-3X1+2X2+2X3 =8 -3X1+X2+X3 =7 X1, X2, X3 ≥0

Clearly write the final conclusion 36. Solve the following L.L.P by simplex method.

Max, Z=x1+2x2+3x3-x4 Subject to x1+2x2+3x3=15 2x1+x2+5x3≥20 x1+2x2+x3+x4≥10 x1,x2, x3, x4≥0.

Does the problem has an alternate optimum solution? If yes find at least one alternate solution. 37. Write the dual of the following

Minimize Z=4X1+6X2+8X3

4X1+2X2+2X3 ≥ 4 3X1+X2+7X3 =6 2X1+4X2+12X3 ≤5 X1, X2, ≥0, X3 is unconstrained.

38. Solve the following LPP using dual simplex method.

Minimize Z=X1+2X2+3X3 2X1-X2+X3 ≥4 X1+X2+2X3 ≤ 8 X1-X3 ≥2 X1, X2, X3 ≥0

39. Solve the following LPP using simplex method: Minimize Z=2x1+2x2+4x3 S.T.C. 2x1+3x2+5x3 ≤ 2 3x1+x2+7x3 ≤ 3 x1+4x2+6x3 ≤ 5 x1,x2,x3 ≥ 0

40. Write the dual of the following: Minimize Z=x1-3x2-2x3 S.T.C 3x1-x2+2x3 ≤ 7 2x1-4x2 ≥ 12 -4x1+3x2+8x3=10 x1,x2 ≥ 0 x3 is unrestricted

41. State the properties of duality 42. Solve the following L.P.P by dual simplex method:

Maximize Z = 3X1 + 2X2 + X3 +4 X4 Subject to 2X1 + 4X2 +5X3 + X4 ≥ 10 3X1 - X2 +7X3 -2 X4 ≥ 2

5X1 +2X2 +X3 +6 X4 ≥ 15 X1 , X2 , X3 , X4 ≥ 0

43. Write a brief note on degeneracy in transportation problems. 44. Explain the difference between transportation and assignment models. 45. List out the steps involved in Vogel’s approximation method. 46. A company manufacturing steel has plants located at A,B,C and regional ware houses

located at P,Q,R and S, to which the steel is to be transported. Determine the optimum transportation schedule, given the following data,

Warehouses (Unit transportation cost)

To From

P Q R S Capacity

A 140 90 160 180 150 B 110 80 70 160 210 C 160 120 100 220 320 Demand 130 70 180 240

At present goods cannot be transported between B and R, due to a bridge collapse.

47. Determine the optimum cost for the following transport matrix.

D1 D2 D3 D4 D5 Capacities

O1 4 7 8 3 2 4 O2 1 4 7 3 8 7 O3 7 2 4 7 7 2 O4 4 8 2 4 7 2

Demand 8 3 7 2 2 48. A company has factories A,B and C. Monthly factory capacities are 250, 300 and 400Units

respectively for regular production. If over time production is permitted the Factories A and B can produce 50 and 75 additional units respectively. The over time Incremental costs are Rs. 4 and Rs. 5 at A and B respectively. The current warehouse is a 200,225,275 and 300 unit respectively. Unit transpiration in Rs. Form factories to ware houses are as follows. Determine the optimal distribution to minimize the cost.

To From

D E F G

A 11 13 17 14 B 16 18 14 11 C 21 24 13 10

49. Solve the following transportation problem and determine the optimal distribution for the

company to minimize the shipping cost

Factories Warehouses

Available W1 W2 W3

F1 16 20 12 200 F2 14 08 18 160 F3 26 24 16 090

Required 180 120 170 450 50. Solve the transportation problem.

Profit in Rs. Capacity From \ To I II III

A 139 140 137 90 B 209 207 210 210 C 254 255 255 120

Requirement 160 120 140 420 \ 420 51. a. Solve the transportation problem.

b. Is the optimum unique? If not, find the alternative optimum solution and the total profit. Three refineries with maximum daily capacities of 6,5 and 8 million gallons of gasoline, supply three distribution areas with daily demands of 4,8,and 4 million gallons, through a network of pipelines. The transportation cost per 100 gallons is given bellow:

------------ Rs. Per 100 Gallon ------------

To Distribution Areas

From 01 02 03

Refinery 1 120 180 --- 2 300 100 080 3 200 250 120

Note that refinery 1 is not connected to distribution areas 3. Any surplus production at refineries 1` and 2 must be diverted to other areas by trucks. The resulting transportation cost per 100 gallons Rs. 150 from refinery 1 and Rs. 220 from refinery 2. The refinery 3 can direct its surplus to a chemical process within its own plant at no cost. Formulate the problem as transportation model and find the optimal solution.

52. Enumerate the steps involved in Hungarian method. 53. Explain traveling sales men problem. 54. Differentiate transportation problems and assignment problems 55. An airline that operates seven days a week has the timetable as shown below. Crew must

have a minimum layover of 5 hours between the flights. Obtain the pairing; the Crew will be based at the city that results in smallest layover. For each pair also mention the city at which the Crew should be based.

Delhi - Jaipur

Flight No. Departure Arrival Flight No. Departure Arrival

1 7.00am 8.00am 101 8.00am 9.15am 2 8.00am 9.00am 102 8.30am 9.45am 3

1.30pm 2.30pm 103 12.00noon 1.15pm

4 6.30pm 7.30pm 104 5.30pm 6.45pm

For each pair also mention the city at which the crew should be based. 56. A car agency has eight outlets in a metropolitan area. The agency has found from experience

that it is best to begin each day with all its cars evenly distributed among the eight onlets, assuming that all 80 cars are present. At the end of a particular day the number of cars at the outlets is as follows:

Outlets A B C D E F G H No. Of cars 1 11 3 15 20 5 7 18

The agency wishes to transport the cars from the surplus outlets to the deficit outlets to attain an even distribution. The distances in Kms between the outlets are given in the table below. Determine the best set of movement, which results in the smallest distances traveled.

From \ To A B C D E F G H A - 13 3 11 12 5 8 7 B - 11 11 25 16 23 9 C - 19 11 16 7 15 D - 31 26 16 3 E - 4 9 12 F - 8 9 G - 14 H -

57. Solve the following sales man problem given matrix.

A

B C D E

- 4 7 3 4 4 - 6 3 4 7 6 - 7 5 3 3 7 - 7 4 4 5 7 -

58. A computer center has got 4 expert programmers. The center needs 4 application

programmers top be developed. It has estimated the computer time in minutes required by each of experts for each of the programmers as follows. Make appropriate assignment to the experts to minimize the total time.

Programmers \ Experts

A B C D

1 120 100 80 90 2 80 90 110 70 3 110 140 120 100 4 90 90 80 90

59. Solve the following traveling salesperson problem:

To From A B C D E

A --- 40 70 30 40 B 40 --- 60 30 40 C 70 60 --- 70 50 D 30 30 70 --- 70 E 40 40 50 70 ---

60. 60.Differentiate between PERT and CPM. 61With reference to CPM explain: � Total float � Free float � Independent float.

62.Define the following terms: i. Early start ii. Latest start iii. Slack iv. Critical path v. PERT

63.Explain the following terms. i. PERT and CPM

ii. Optimistic and pessimistic time estimates iii. Slack and float.

61. A project consists of 9 tasks with the following relationships (P<Q means that task Q can not start until P is completed). With this notation construct the network diagram having the following constraints, A<D, E; B, D<F; C< G; B<H; F, G<I.

Task A B C D E F G H I Time in days 23 08 20 16 24 18 19 04 10

Determine the critical path and minimum completion time of the project. Also tabulate the valves of total float and independent float of each task.

62. A construction project consists of 8 activities. The data on time and cost of various activities

are as follows:

Activity Time in Weeks Cost in Rs. Lakhs

Normal Crash Normal Crash 1-2 16 14 15.00 20.00 1-3 25 20 20.00 25.00 2-4 10 7 25.00 40.00 3-4 32 26 10.00 16.00 3-5 40 35 17.50 22.50 4-5 16 12 40.00 60.00 4-6 12 8 30.00 42.00 5-6 9 6 15.00 30.00

The project overhead cost is Rs. 2.00lakhs per week. Determine:

i) Normal duration of the project and the corresponding project cost. ii) Optimum duration of the project and corresponding project cost. 63. The activities of a project are tabulated below with immediate predecessors and normal and

crash time cost.

Activity Immediate Predecessor

Normal Crash Cost (Rs) Time (Days) Cost (Rs) Time (Days)

A -- 200 3 400 2 B -- 250 8 700 5 C -- 320 5 380 4 D A 410 6 800 4 E C 600 2 670 1 F B, E 400 6 950 1 G D 550 12 1000 6 H B, E 300 11 400 9

i. Determine the normal project duration. ii. If the indirect cost is Rs. 25 per day determine the minimum cost schedule.

What is the minimum length schedule of the project?

64. Assuming the expected times are normally distributed, find the probability of meeting the schedule date as given for the network.

Actually Days

a m b 1-2 2 5 14 1-3 9 12 15 2-4 5 14 17 3-4 2 5 8 4-5 6 6 12 3-6 8 8 20

Scheduled project completion date is 30 days. Also find the date on which the Project manager can complete the project with a probability of 0.90%.

65. The time estimates of the activities of a project are given in the following table

Activity Time estimates in weeks

Optimistic Most likely Pessimistic 1-2 1 2 3 2-3 1 2 3 2-4 1 3 5 3-5 3 4 5 4-5 2 3 4 4-6 3 5 7 5-7 4 5 6 6-7 6 7 8 7-8 2 4 6 7-9 4 6 8 8-10 1 2 3 9-10 3 5 7

i. Construct a PERT network ii. Determine the expected completion time for the project and identify the critical Path iii. What is the probability of completing the project in 30 weeks?

66. The normal and crash points for each activity are given in the table. Find the different

minimum crash schedules (32 days) that can occur between normal and crash times.

Activity Normal Duration

Normal Cost Normal Duration

Crash Cost

1-2 20 2000 15 3000 1-3 10 1500 7 2400 2-5 15 1000 10 1500 3-4 16 3000 12 4000 3-5 22 4500 16 5700

4-5 14 1500 10 2100

67. For a project whose details are given below find normal duration and cost and optimum duration and cost schedule. Indirect cost works at Rs70 per day.

Task Activity Normal Crash

Time Cost Time Cost 1 A-B 08 100 06 200 2 A-C 04 150 02 350 3 A-C 02 050 01 090 4 B-E 10 100 05 400 5 C-D 05 100 01 200 6 D-E 03 080 01 100

68. A project consists of the activities as given below:

Activity Immediate Predecessor Time in weeks to tp tm

A --- 1 7 1 B A 1 7 4 C --- 2 8 2 D B, C 1 1 1 E C 2 14 5 F A, C 2 8 5 G D 3 15 6

i. Draw the project network. ii. Identify the critical path and determine the expected completion time of the project.

What is the probability that the project would be completed in 17 weeks?

69. A small maintenance project consist of jobs given in the table bellow:

Jobs Normal Crash

Time (Days) Cost (Rs) Time (Days) Cost (Rs) 1-2 06 1200 04 1600 1-3 05 1500 03 2000 2-3 06 1700 03 2100 2-4 03 400 02 800 3-4 00 000 00 000 3-5 06 1300 04 1800 5-6 03 500 02 700 4-6 08 2200 06 2800

The indirect cost per day is Rs.250/-

i. What is the normal duration and cost of the project? ii. What is the optimum schedule? iii. What is the minimum length schedule and what is the corresponding cost? iv. If all the activities are crashed indiscriminately, what is the duration and cost?

70. Explain the important characteristics of waiting line models. 71. Explain the important characteristics of waiting line model. 72. Classify different waiting line model. 73. In a hospital, patients arrive in a position fashion with an average interval time of 10

minutes. The doctor’s examination plus dispending time may be assumed to be distributed exponentially with an average of 6minutes:

i. What is chance that a new patient will straight away see the doctor? ii. For what proportion of the time is the doctor busy? iii. What is the average number of patient in the system? iv. What is the average waiting time of a patient?

74. A bank has two tellers working on saving accounts. It has been found that the service time

distribution for both deposits and with drawl is exponential with a mean service time of 3minutes per customer. Customers are found to arrive in a Poisson fashion, with a mean arrival rate of 30 per hour, determine, I) average waiting time in the queue. I) Probability that a customer need not wait on arrival.

75. Arrivals at a telephone booth are considered to be Poisson, with an average time of 10 min.

between one arrival and the next. The length of a phone call is assumed to be distributed exponentially with mean of 3 minutes.

i. What is probability that a person arriving at the booth will have to wait? ii. What is avg. length of queue that forms time to time? iii. What is the probability that it will take an arrival more than 10 min.

altogether? To wait for the phone and complete his call iv. What is the probability that an arrival will have to wait more than 10 min?

Before the phone is free.

76. Arrival of machinists at a tool crib is considered to be Poisson distributed at an Average rate

of 6-per hr. The length of times the machinist must remain at the tool crib is experimentally distributed with the average time being 0.05hrs.

i. What us the probability that a machinist arriving at the tool crib will have to wait ii. What is the average number of machinist at tool crib?

77. The mean arrival rate to a service center is 3 per hour. The mean service time is 10 minutes.

Assume positions arrival rate and Exponential servicing time, determine the following: i. Utilization of service facility. ii. Probability of finding two units in the system iii. Expected number of units in the queue iv. Expected time in minutes customer has to wait in the service center v. Probability of customer having to want more than 15 mins for getting the service.

78. Consider a box office ticket window being manned by single person. Customers arrive to purchase tickets according to a poisson input process with a mean rate of 30 per hour. The time required to serve a customer has an exponential distribution with a mean of 90 seconds. Determine:

i. Fraction of the time the server is busy. ii. The average number of customers queuing for service. iii. The probability of having more than 10 customers in the system. iv. The probability that the customer has to queue for more than 3 minutes.

79. In a hospital, patient arrivals are considered to be poisson with an average interval time of 12 minutes. The doctor's examining plus dispensing time may be assumed to be distributed exponentially with an average of 8 minutes.

i. What is the chance that an arriving patient will straight away see the doctor? ii. For what proportion of the time the doctor is busy? iii. What is the average number of patients in the hospital? What is the probability that a

patient spends more than 15 mins in the hospital? iv. Suppose the management wants to recruit another doctor v. When the average waiting time exceeds 30 mins, determine the increase in arrivals to

justify a second doctor.

80. Explain: Minimax and Maximin in principle, Saddle point

81. Define the following: Pure strategy, Mixed strategy, saddle point, Two person zero sum

game

82. Reduce the following game by dominance and hence solve:

1 2 3 4 1 3 2 4 0 2 3 4 2 4 3 4 2 4 0 4 0 4 0 8

83. The following matrix represents the pay off to P1. Find the optimal strategy of both players and the valve of the game.

I II III IV

I 6 4 8 0

II 6 8 4 8

III 8 4 8 0

IV 0 8 0 16 94. Solve the following problem by graphical method.

B 2 -2

-1 4

5 -3

-2 1

6 0

B 6 1 2 3 4

1 8 15 -4 -2 A 2 19 15 17 16 3 0 20 15 5

Obtain the optimal strategies for player A and B and find the value of the game. 95. Use dominance principle to solve the following game.

Player A Player B

1 2 3 4 1 3 2 4 0 2 3 4 2 4 3 4 2 4 0 4 0 4 0 8

96. Solve the following game problem graphically:

A

1 5 -7 -4 2

2 4 9 -3 1

97. Solve the game with the following pay off matrix by linear programming:

B

A 3 -2 4 -1 4 2 2 2 6

06IM754 - MARKETING MANAGEMENT

MARKETING MANAGEMENT

Sub Code: 06IM754 IA Marks: 25 Hrs/week: 05 Exam Hours:03 Total Lecture Hrs: 62 Exam Marks: 100

PART - A

UNIT - 1 INTRODUCTION: Historical development of marketing management, Definition of Marketing, Core marketing concepts, Marketing Management philosophies, Micro and Macro Environment, importance of marketing in the India Socio – economics system. 6 Hours UNIT - 2 CONSUMER MARKETS AND BUYING BEHAVIOR: Characteristics affecting Consumer behaviour, Types of buying decisions, buying decision process, Classification of consumer products, Market Segmentation. 6 Hours UNIT - 3 MARKETING INFORMATION SYSTEMS AND RESEARCH: Components of marketing information system–benefits & uses marketing research system, marketing research procedure, measurements of market demand. 6 Hours UNIT - 4 MARKETING OF INDUSTRIAL GOODS: Nature and importance of the Industrial market, classification of industrial products, participants in the industrial buying process, major factors influencing industrial buying behaviour, characteristics of industrial market demand. Determinants of industrial market demand Buying power of Industrial users, buying motives of Industrials users, the industrial buying process, buying patterns of industrial users 6 Hours

PART - B UNIT - 5 PRODUCT PLANNING AND DEVELOPMENT: The concept of a product, features of a product, classification of products, product policies – product planning and development, product line, product mix – factors influencing change in product mix, product mix strategies, meaning of New – product; major stages in new – product development, product life cycle. 8 Hours UNIT - 6 BRANDING, LABELLING AND PACKAGING: Branding, Reasons for branding, functions of branding, features and types of brands, kinds of brand name. LABELLING: Types, functions, advantages and disadvantages PACKAGING: Meaning, growth of packaging, function of packaging, kinds of packaging. 6 Hours UNIT - 7 PRICING: Importance of Price, pricing objectives, factors affecting pricing decisions, procedure for price determination, and kinds of pricing, pricing strategies and decisions. DISTRIBUTION: Marketing channels – functions, types of channels of distribution, number of channel levels. Physical distribution – importance, total systems concept, strategy, use of physical distribution.

8 Hours UNIT - 8 ADVERTISING AND SALES PROMOTION: Objectives of advertisement function of advertising, classification of advertisement copy, advertisement media – kinds of media, advantages of advertising. Objectives of sales promotion, advantages sales promotion. PERSONAL

SELLING: Objectives of personal selling, establishing the Sales force objectives, sales – force strategy, sales force structure and size, salesmanship, qualities of good salesman, types of salesman, major steps in effective selling. 6 Hours TEXT BOOKS: 1. Principles of Marketing - Philip Kotler , Prentice – Hall. 11th Edn. 2. Marketing Management - Philip Kotler , Prentice – Hall. 12th Edn. 3. Marketing Management - Michael R Czinkota, , 2nd Edition, Vikas Publishing House, ISBN 981-240-366-3 REFERENCE BOOKS: 1. Fundamentals of Marketing - Wiliam J Stanton, McGraw Hill, 1994 2. Marketing Management - S.A Sherlaker,”, 1999. 3. Rajagopal, Marketing Management Text & Cases – Vikas Publishing House, ISBN 81-259-0773-4

LESSON PLAN

Sub Code: 06IM754 I.A. Marks: 25 Hours / Week: 05 Total Hours: 62 Subject: Marketing Management Sem:VII

No of hours

Topics to be covered

1. Introduction: Overview, Historical development of Management 2. Definition of Marketing, Marketing Concepts 3. Philosophy of Marketing Management 4. Micro & Macro Environment of Management 5. Importance of Marketing 6. Revision/quiz/surprise test. 7. Marketing in the Context of Indian socio-Economic System 8. Consumer Markets and Buying Behavior: Introduction 9. Characteristics of Consumer Behavior 10. Types of Buying Decisions 11. Process of Buying Decision 12. Revision/quiz/surprise test. 13. Classification of Consumer Products 14. Market Segmentation

15. Marketing Information Systems and Research: Components of marketing information system

16. Benefits of Market Research 17. Usefulness of Market Research 18. Revision/quiz/surprise test. 19. Market Research System 20. Analytical Marketing System 21. Measurement of Market Demand 22. Marketing of Industrial Goods: Nature & Importance of Industrial Market 23. Classification of Industrial Products, Participants in industrial Buying Process 24. Revision/quiz/surprise test. 25. Factors Influencing Industrial Buying Behavior

26. Characteristics of Industrial Market Demand Factors Determining Industrial Market Demand

27. Buying Power and Motives of Industrial Users 28. Patterns & Process of Industrial Users Concept & Features 29. Product Planning and Development Concepts & Features of Product 30. Revision/quiz/surprise test. 31. Classifications of Products 32. Product Policies-Product Planning & Deveopment 33. Product line and Product Mix 34. Factors Influencing Product Mix and Change in Product Mix

35. Strategies for Product Mix 36. Revision/quiz/surprise test. 37. New Product Stages in New Product Development 38. Product Life Cycle 39. Branding - Why Branding? 40. Functions and Types of Branding 41. Kinds of Brand Name 42. Revision/quiz/surprise test. 43. Labeling - Types, Functions, advantages & disadvantages 44. Packaging: Importance & Growth 45. Kinds of Packaging 46. Pricing: Pricing, Objective of Pricing 47. Factors affecting Pricing Decisions 48. Revision/quiz/surprise test. 49. Price determination, Pricing Types 50. Pricing Strategies and Decisions 51. Distribution: Marketing Channels 52. Functions, Types and Number of Distribution Channel Levels 53. Physical distribution - Importance, Systems Concept 54. Revision/quiz/surprise test. 55. Physical distribution - Strategy & Use

56. Advertising and Sales Promotion, Objectives of Advertisement Function, Classification

57. Advertisement Media- Kinds Of Media, Advantages of Advertising 58. Objectives and advantages of Sales Promotion

59. Personal Selling - Objectives of Personal Selling, Establishing Sales, Force Objectives

60. Sales Force Structure, Salesmanship 61. Qualities of Salesman, Types of Salesman, Steps in Effective Selling 62. Revision/quiz/surprise test.

QUESTION BANK

1. What is market and marketing ? 2. What are the components of marketing ? 3. Outline the evolution of "marketing concept" . 4. Explain the philosophy of marketing management ? 5. What are the reasons for low profile of marketing in India ? 6. How marketing management can help in over coming problems of under-development ? 7. What are the various micro & Macro forces that influence company's marketing

environment ? 8. Describe influence of Indian socio-economic system on marketing ? 9. What are the characteristics that affect consumers' buying behaviour ? 10. Explain four types of buying decisions with examples ? 11. How consumers make buying decision? Describe the buying decision process ? 12. Define product and major classification of products and services ? 13. Describe the decision companies make regarding their individual products and services,

product lines and product mixes ? 14. Describe how buyers approach purchase of new products ? Explain various stages in

adoption of new products ? 15. Write short notes on the following

i. Consumer products ii. Convenience products iii. Shopping products iv. Speciality products v. Unsought products

16. What are three major steps in target marketing ? 17. On what basis segmenting of consumer and business markets is done? 18. Explain how companies identity attractive market segments and choose a target market

strategy. 19. Describe how companies position their products for maximum competitive advantage in the

market place ? 20. Explain the importance of marketing information to the company ? 21. Define marketing information system and discuss its components ? 22. Define market research. Describe marketing research process . 23. Explain how market research helps to measure market demand. 24. Define industrial market. Explain how industrial markets differ from consumer markets.

25. Describe the process of industrail duying process. 26. What are the characteristics of industrial buyer. 27. List and define steps in industrial buying decision process. 28. Write short notes on the following in the context industrial buying

i. Buying center ii. User iii. Influencres iv. Buyers v. Deciders vi.Gatekeepers

29. What are the characteristics of industrial market demand. 30. What are the factors that determine industrial market demand ? 31. Write short notes on the following-

i. Buying motives of industrial users. ii. Buying patterns of industrial users.

32. What is a Product ? Describe different types of products from marketers point of view. 33. Explain the factors based on which new product development is undertaken ? 34. Explain various steps in new product development process with example. 35. Write short notes on the following-

i. Product Mix ii. Product Mix Strategies. 36. Explain various aspects of market planning. 37. Describe various phases in product life cycle (PLC). 38. Discuss branding strategy. 39. Why companies brand products ? 40. What are the features and types of brands ? 41. How companies build and manage their brands ? 42. What are the functions of labelling the product ? 43. Describe various steps in packing the product. 44. Explain how packaging influences buying decisions ? 45. Define price. What is its importance in market share ? 46. What are the objectives of pricing ? 47. Enumerate various factors that influence pricing decisions. 48. What are the factors to be considered for deciding selling price ? 49. What are the approaches for pricing ? Describe with examples. 50. What are the strategies for pricing new product ? 51. Describe the nature and importance of distribution channels ? 52. Explain why companies use distribution channels ? 53. Discuss functions of distribution channels. 54. What are the various types of distribution channels? Explain with exmples.

55. What is meant by channel level in distribution? Write brief notes on: 1. Consumer marketing channels. 2.Industrial marketing channels.

56. Physical distribution and logistics effectiveness has a major impact on both customer satisfaction and company costs - Discuss.

57. Write short notes on the following i. Marketing logistics ii. Supply chain management

IM765- FACILITIES PLANNING & DESIGN

FACILITIES PLANNING & DESIGN

Sub Code: 06IM765 IA Marks: 25 Hrs/week: 05 Exam Hours:03 Total Lecture Hrs: 62 Exam Marks: 100

PART A UNIT 1 PLANT LOCATION: Factors influencing plant location, theories of plant location and location economics. Plant layout – Objectives of plant layout, Principles of plant layout, types of plant layout,their merits and demerits Facilities design function :objectives, types o layout problems. 7 Hours UNIT 2 MATERIAL HANDLING: Objectives and principles of Material handling, Unit load concept, classification of material handling equipment basic systems, different types of material handling equipments 6 Hours UNIT - 3 PLANT DESIGN: Layout procedures: Immer, Nadler, Muther, Apple James and Reed’s approaches, systematic layout planning, activity relationship chart, relationship Diagram, Space relationship diagram to plant layout 7 Hours UNIT - 4 COMPUTERIZED LAYOUT PLANNING: CRAFT, COFAD, PLANET, CORELAP, ALDEP

7 Hours PART - B

UNIT - 5 SPACE DETERMINATION AND AREA ALLOCATION: Factors for consideration in space planning, receiving, storage, production, shipping, tool room and tool crib, other auxiliary service actions, Establishing total space requirement, area allocation factors to be considered, expansion, flexibility, aisles column, area allocation procedure, the plot plan. Sequence demand Straight line and non directional methods 7 Hours UNIT - 6 CONSTRUCTION OF THE LAYOUT: Methods of constructing the layout, evaluation of layout, efficiency indices, presenting layout to management 3 Hours LOCATION MODELS: Single and Multi facility location models, Location allocation problems – quadratic assignment problems. 3 Hours UNIT - 7 QUANTITATIVE APPROACHES TO FACILITIES PLANNING: Deterministic models single and multi facility location models, Location allocation problems – quadratic assignment problem, Warehouse layout models, plant location problems. 6 Hours UNIT - 8 LAYOUT MODELS: Warehouse Layout Models, Waiting line models, Storage models – simple problems, Evaluation, selection and implementation of facilities plan 6 Hours TEXT BOOKS:

1. Plant Layout and Material handling -James M Apple, 2nd Edition, John, Wiely and Sons 2. Facility layout and Location -Francies,R.L. and White,J.A., Mc Graw Hill 2nd edition REFERENCE BOOKS: 1. Practical layout -Muther Richard,–Mc Graw Hill-1955. 2. Facilities Design -Sunderesh Heragu, PWS Publishing Company, ISBN-0-534-95183. 3. Plant Layout Design -James M Moore, Mac Millon Co.1962 LCCCN61- 5204

LESSON PLAN

Sub Code: 06IM765 I.A. Marks: 25 Hours / Week: 05 Total Hours: 62 Subject: Facilities Planning & Design Sem:VII

Hour. No

Topics to be covered

1. Plant location, Factors influencing plant location 2. Theories of plant location 3. Location Economics 4. Objectives of plant layout 5. Principals of plant layout 6. Revision/quiz/surprise test. 7. Types of plant layout product, process fixed up group layouts 8. Plant layouts their Merits & Demerits, types of layout problems 9. Materials handling Definition objectives & uses 10. 20 principles of Material handling 11. System design & selection of equipment 12. Revision/quiz/surprise test. 13. Unit load, Palletization concepts & examples 14. Basic layout types – Immer, Nadles, Muther, Approaches 15. Apple James& Ree’s Approaches to plant layout 16. Modular design concept 17. Production Line balancing Problems 18. Revision/quiz/surprise test. 19. Computer Aided Layout CRAFT, COFAD 20. Computer Aided Layout Planet CORELAP, ALDEP 21. Space Determination of Area Allocation concept 22. Factors for consideration in space planning Receiving services 23. Factors for Consideration production Shipping of other services 24. Revision/quiz/surprise test. 25. Establishing total space Requirements 26. Area allocation concepts & Factors to be considered 27. Expansion, Flexibility, Aisles column Factors to be considered 28. Area allocation procedure 29. Design of layout out using Travel chest 30. Revision/quiz/surprise test. 31. Plot plan. Block plan Design of Layout 32. Design of layout using Sequence demand Straight line Method 33. Design of layout using Non directional Method 34. Construction of layout concepts Methods 35. Evaluation of layout concept efficiency indices 36. Revision/quiz/surprise test.

37. Evaluation of layout through efficiency indices 38. Presenting layout to management 39. Implementing layout 40. Quantitative Approaches to Facility planning meaning 41. Deterministic model problems on single facility meaning 42. Revision/quiz/surprise test. 43. Deterministic model problems on single facility meaning 44. Deterministic model Multi facility location problems 45. Deterministic model Multi facility location Models problems 46. Facility planning through location allocation problems 47. Facility planning through location allocation problems 48. Revision/quiz/surprise test. 49. Facility planning through Quadratic Assignment Problems 50. Facility planning through Quadratic Assignment Problems 51. Problems on Ware house layout models 52. Problems on Ware house layout models 53. Plant location Problems 54. Revision/quiz/surprise test. 55. Plant location Problems 56. Facility planning conveyor Models storage models concepts allocations 57. Probabilistic models conveyor models, waiting linear problems 58. Waiting line model M/M/1:M/M/K: M/EK/1:M/G/1 problems 59. Simulation, Simulation models & problems 60. Evaluation & selection of Facilities plan 61. Implementation & Maintenance of facilities plan 62. Revision/quiz/surprise test.

QUESTION BANK

1) What do you understand by plant location? 2) What are the factors to be considered

While selecting an optional plant location; 3) List of Explain different theories of plant location, 4) What are the Factors to the considered while selecting urban & rural location, 5) What is a plant layout? 6) List and Explain different types of plant layout with their merits and demerits with

examples. 7) Differentiate between Product and process Layout 8) What is the plant layout proce dure? 9) Explain systematic layout planning. 10) Explain how relationship diagram and activity relationship chart can be used in layout planning. 11) Writ a note on space relationship diagram. 12) What is computerized layout? 13) What are the criteria for a computerized layout program? 14) Distinguish between: CRAFT, ALDEP, CORELAP, COFAD & PLANET 15) What is the likely future of computerized layout process? Discuss 16) What are the factors to be considered in planning the receiving and shipping activities? 17) What is meant by storage and ware housing differentiate between them. 18) What are the factors to be consider in storage and warehouse planning and design. 19) What problems are being faced by enterprise pertaining to storage? 20) Differentiate between Tool room and Tool crib? 21) Enumerate Production supervision offices. 22) Discus the concept of material handling in work place. 23) What is meant by line production? 24) How do you establish the total space requirements while estimate the space needs 25) What is meant by area location? 26) What are the advantages of the major factors to be considered in area allocation process? 27) What are the advantages of area allocation process in layout design? 28) Differentiate between expansion and flexibility. 29) In what ways one could provide flexibility in planning factory or Building. 30) Sketch some of the general ways in which one might plan to expand a facility. 31) List some ways the designer can plan the facility to facilitate expansion. 32) What actions can taken to expand within walls of a facility? List and explain. 33) Explain the point of use storage concept. 34) What is an AISLE? What are the several uses that are made of AISLES? 35) Name some factors that are to be considered while planning for AISLES. 36) Briefly explain the area allocation procedure. 37) Discuss the significance of column spacing. 38) List some factors to be considered while determining column spacing. 39) Discuss the steps involved in area allocation procedure. 40) Distinguish between the activity relation ship diagram and the area allocation diagram. 41) What is a plot plan? What are its objectives how is it made?

42) Name some of the factors for consideration in developing the plot plan. 43) Discuss interrelationships between the area allocation procedure and the plot plan. 44) What do you understand by the term Material Handling? 45) What is the extent of material Handling in Industry? Explain. 46) LIST AND DISCUSS THE OBJECTIVES OF MATERIAL HANDLING 47) What is the material handling equation? 48) What are the principles of material handling? What is its significance? 49) Describe the Unit load concept. 50) How do you classify the material handling equipments? 51) Briefly Identity and explain the four basic types of material handling equipment 52) What are the factors to be considered while selecting the material handling equipment 53) Write short notes on I. Conveyors II. Cranes, Hoists, monorails III. Industrial trucks. 54) Why is it important to design a handling method or system. 55) Name some criteria to keep in mind in designing a method or system. 56) Briefly outline the overall procedure in designing a handling system. 57) What are the different methods used in constructing the layout. 58) What do you understand by model and template standards? 59) Explain the layout construction procedure. 60) How do you evaluate a layout? 61 Explain the steps to be taken care while presenting the layout to the management 62) What are the important steps to be taken care of in implementing the layout? Discuss.

06IML77-ENTERPRISE SOLUTONS LAB

ENTERPRISE SOLUTONS LAB

Sub Code: 06IML77 IA Marks: 25 Hrs/week: 03 Exam Hours:03 Total Lecture Hrs: 42 Exam Marks: 50

PART - A 1. Process of customer orders under seasonal / unseasonable and Blanket orders. 2. Generating Bill of Materials for Various Engineering Designs 3. Creating Item Master for various Engineering Designs 4. Conduction of vendor Evaluation exercise 5. Creating Make Master for Items 6. Creating Purchase order for Items 7. Creating Work order for Items 8. Perform inventory transaction

PART - B 9. Creating quotation process for Items 10. Creating Dispatch Instruction for Items 11. Creating Payment reconciliation. 12. MRP - II Generating of Various reports for confirmed orders 13. Functional evaluation of business processes 14. Analyse of existing capacity and defining routes optimizing the resources along routes. 15. Optimization problems using OR packages (two exercises only). 16. Scheduling of activities Suggested Software Packages 1. Statistical Packages: SYSTAT / MINITAB / SPSS and such others 2. ERP Packages: SIXTH SENSE / RAMCO / MAARSMAN / CIMAS / UNISOFT / OPTIMIIZER 10.6 and such others. 3. Preactor – Scheduling Software OR Packages: Lindo / Lingo /

LESSON PLAN

Sub Code: 06IML77 I.A. Marks: 25 Hours / Week: 03 Total Hours: 42 Subject: Enterprise Solutions Lab Sem:VII

Sl.No. Topics to be covered Page No.

ERP

1. To create Item Master, Supplier Master & Customer Master 1

2. To create Quotations and sales order 6

3. To create Purchase orders 7

4. To create Delivery schedule, dispatch plan, Goods received note, QC Record, Material Inward Note

8

5. To create Work Order and Bill of Process 10

MINITAB

6. To Generating forecasts using single exponential smoothing method 13

7. To Generating forecasts using double exponential smoothing method 16

QSA

8. Optimal Transportation plan for relocation of trucks 19

9. Optimal Transportation plan for cost minimization 21

10. Optimal Transportation plan for profit maximization 22

11. Application of transportation algorithm for allocation of funds 23

12. Optimal assignment plan for pairing of flights 24

13. Determination of project duration and critical path by CPM 25

14. Solving a Linear Programming Problem 26

VIVA QUESTIONS

01 What do you mean by ERP.? 02 How do you create a Purchase Order.? 03 Explain MRP in relation with ERP Package.? Is it Possible to generate? 04 How do you create a Goods Receipt Note and what is its significance in relation to

Industry. 05 Is it Possible to Generate forecasts using the ERP package? 06 What are the various ERP Packages available in the Market? 07 Enumerate the phases of O.R Study. 08 List the applications of O.R. 09 What is Linear programming. 10 List the assumptions made in LPP. 11 Define slack and surplus variables. 12 What are the limitations of linear programming? 13 Briefly explain the following: i. Basic feasible solution ii. Optimum solution

iii. Unbounded solution iv. Redundant constraint v. Convex Set 14 Explain Correlation & Regression analysis.? 15 Explain Single Exponential Forecasting Technique using minitab. 16 Explain Double Exponential Forecasting Technique using Minitab 17 What are the various Forecasting techniques. 18 What are the various statistical techniques you can do using Minitab. 19 Explain Multivariate analysis. 20 Explain the steps to perform Linear regression.

06IML78 - CNC AND ROBOTICS LAB

CNC AND ROBOTICS LAB

Sub Code: 06IML78 IA Marks: 25 Hrs/week: 03 Exam Hours:03 Total Lecture Hrs: 42 Exam Marks: 50

PART - A Writing and execution of manual part programming using ISO codes for machining of simple parts turning, taper turning, form turning and thread cutting. Use of radius compensation, canned cycles, macros etc. CNC milling- Writing and execution of part program for contour milling. Simulation of Cutting/Milling operations on a computer using CAM packages.

PART - B Programming of robots by manual, lead through and off line methods. Use of robot programming languages to pick and place, stacking of objects in increasing or decreasing size. Palletizing operations, assembly and inspection operation etc. REFERENCE BOOK: 1. M.P. Groover Automation and Computer Integrated Manufacture Ibrahim Zeid CAD/CAM