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www.StambaughNess.com
Scott Hursh, CPA, CCIFP, CDA – Managing Principal – Architectural and Engineering GroupSusan Patrick – Director of Client Solutions, Deltek
Deltek Clarity AE Industry Study
www.StambaughNess.com
Managing Principal – Architectural and Engineering Group
Scott Hursh, CPA, CCIFP, CDAScott is recognized as an authority in financial management, tax and government contract consulting for architectural and engineering firms. His advanced experience in the application and interpretation of the Federal Acquisition Regulation (FAR), AASHTO Audit Guide, Cost Accounting Standards, and AE tax issues guides firms towards minimizing tax obligations and boosting profitability.
An avid outdoorsman, Scott is equally at home on the front lines with his clients, discovering the distinct characteristics that make their company tick. His passion for the AE industry is well known and often showcased at trade organization conferences and events where he is a frequent presenter on AE related topics.
Education
• BS degree in Accounting from West Chester State University
Professional and Community Highlights
• Certified Construction Industry Financial Professional (CCIFP)
• Certified Design Accountant (CDA)
• ACEC/PA CFO Roundtable, Member
• ACEC/MD Business and Finance Committee, Member
• ACEC Tax & Regulatory Affairs Committee, Member
• ACEC AASHTO Audit Subcommittee, Member
• PSMJ National Conference, Presenter
• ACEC Webinar Series, Presenter
• Insider’s Guide to Ownership and Succession Planning, Published by ZweigWhite
• Is Company Structure Costing You at Tax Time?, Published by PSMJ
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Director of Client Solutions, Deltek
Susan PatrickAs the Director of Client Solutions, Susan leads our team and clients through the software/solution evaluation process. Working diligently to fully understand the needs and requirements of each client, she identifies the ideal solution to help them achieve their goals. Susan has more than 25 years of accounting and technical expertise including valuable experience as a financial controller in the architecture and engineering industry. She has been instrumental in assisting project-based clients with improving their accounting processes, becoming more efficient, and ultimately more successful.
Passionate about delivering an exceptional client experience, Susan consistently brings a high level of enthusiasm and commitment to each client that she has the privilege to serve.
www.StambaughNess.com
Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
About the Survey450 companies participating in the study.
Firm Size and Region - When looking at the size of the participating firms, Deltek defines small, medium,andlarge firms in the following way:
• • Small: 1–50 employees (39% of participants)
• • Medium: 51–250 employees (41% of participants)
• • Large: 251+ employees (19% of participants)
Firms in this study are headquartered across the United States and Canada.
• Of all firms, 12% are in the Northeast, 34% the West, 26% the Midwest, 20% the
• South, 1% the Pacific, 5% the Washington, DC area, and 1% in Canada.
High-performing firms have:
• a Net Labor Multiplier of 3.0or higher
• an Operating Profit of 15% or higher (pre-tax, pre-bonus on net revenues).
• High performers constitute 23% of all participants
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Financial StatementsPresented By: Scott Hursh, CPA, CCIFP, CDA
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
13.2% +0.2
Operating Profit on Net Revenue
• High Performers Outpacing All Others
• Pace of Increase is Slowing
• Efficiency is Declining
TEN-YEAR TREND
HOW FIRMS COMPARE
2017 2016 2015 2014
Top Quarter 19.2% 25.8% 27.4% 18.7%
Median 13.2% 13.0% 12.8% 11.8%
Bottom Quarter 4.3% 4.4% 7.2% 6.2%
*Calculated by dividing pre-tax, pre-distribution profit by net revenue (total revenue minus consultants and other direct expenses).
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
59.4% -0.7%
Utilization Rate
• Impact of “War for Talent”
• Impact of Growth
• Onboarding & Retaining Talent
• Need for well developed Onboarding Process
TEN-YEAR TREND
HOW FIRMS COMPARE
*Calculated by dividing cost of labor charged to projects by the total cost of the firm.
2017 2016 2015 2014
Top Quarter 66.4% 67.2% 68.3% 65.4%
Median 59.4% 59.9% 61.0% 60.0%
Bottom Quarter 64.9% 56.3% 55.4% 55.8%
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
2.96% -0.6
Net Labor Multiplier
• Returned to the Mean
• Increased use of Subconsultants
• Staff Turnover on Projects
• Need to improve project management
TEN-YEAR TREND
HOW FIRMS COMPARE
*Calculated by dividing net revenue by direct labor, the cost of labor charged to projects.
2017 2016 2015 2014
Top Quarter 3.26% 3.32% 3.32% 3.31%
Median 2.96% 3.02% 2.96% 2.97%
Bottom Quarter 2.56% 2.74% 2.65% 2.73%
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
1.74% -0.05
Total Payroll Multiplier
• Driven by Decline in Utilization and Effective Multiplier
TEN-YEAR TREND
HOW FIRMS COMPARE
*Calculated by dividing net revenue or utilization rate times net labor multiplier.
2017 2016 2015 2014
Top Quarter 1.87% 2.03% 2.03% 1.93%
Median 1.74% 1.79% 1.79% 1.77%
Bottom Quarter 1.59% 1.61% 1.63% 1.63%
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
155% +1
Overhead Rate
• End of 5 year Downward Trend
• Small firm had largest drop
• High performers had largest increase
• Not statistically significant
TEN-YEAR TREND
HOW FIRMS COMPARE
*Calculated by dividing total overhead (before distributions) by total direct labor expense.
2017 2016 2015 2014
Top Quarter 180% 183% 187% 185%
Median 155% 154% 155% 160%
Bottom Quarter 129% 124% 121% 134%
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
$132,731 -$7,458
Net Revenue per Employee
• Potential Causes
• Large scale hiring (4.3% staff growth)
• Need for improved PM discipline
• Improve training and onboardingTEN-YEAR TREND
HOW FIRMS COMPARE
*Calculated by dividing net revenues by average total staff during the year, including principals.
2017 2016 2015 2014
Top Quarter $152,796 $157,796 $156,079 $149,705
Median $132,731 $140,189 $139,042 $129,689
Bottom Quarter $115,125 $118,430 $117,841 $113,682
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
$94,497 +$753
Total Employee Cost
• Increases leveled off
• Cost Corrections among High Performers & all others
• Firms offering more benefits have higher costs and Higher Retention Rates
HOW FIRMS COMPARE
*The sum of total labor and other labor related expenses (taxes, insurance, etc.) divided by the average number of employees during the year. Excluded bonuses.
2017 2016 2015 2014
Top Quarter $108,806 $105,881 $101,846 $98,345
Median $94,497 $93,744 $91,225 $88,001
Bottom Quarter $82,520 $80,855 $82,237 $78,781
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
71-1
Average Collection Period
Continuing downward trend
Small firms trend to have greater challenges
TEN-YEAR TREND
HOW FIRMS COMPARE
*Calculated by dividing accounts receivable by annual total revenue, times 365.
2017 2016 2015 2014
Top Quarter 94 92 97 98
Median 71 72 73 75
Bottom Quarter 56 54 55 58
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Top Challenges Facing Financial Leaders• Growth is the driver
• Growth may be negatively impacting profitability
• Need to improve onboarding of new staff
• Improve PM skills
• Ownership transition is a hard trend
TOP FINANCIAL CHALLENGES
Increasingprofitability
Managinggrowth
Successionplanning and ownershiptransition
Cashflow
Organictoplinegrowth
Alignmentwith executivemanagement
Managingmerger andaquisitionactivity
Decreasing and/orunpredictablespendingenvironment
First
Second
Third
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Top Initiatives to Address Financial Challenges• Impact of Growth
• Initiatives will increase costs and reduce utilization on the short-term basis
• Outside assistance may be necessary
Organizational changes/realignment
Completingorpreparing foramerger/acquisition
Streamlining billingprocesses
Othernewsystem implementation
Newfinancialsystem implementation
First
Second
Third
Businessprocess improvement
Betterforecasting
Bettermanaginggrowth
TOP FINANCIAL INITIATIVES
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Polling
What is the primary approach you are taking to accomplish your top financial initiatives?• Business and Project manager training
• Upgrading / improving your ERP system
• Adding additional management level talent
• All of the Above
• None of the above
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Polling
Has your firm been Valued in the last year?• Yes
• No• Not sure• Yes, but longer than 1 year ago
• No, but would like to
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
50%
Firm Valuation
• Annual Valuations are a key part of firm management
• Ownership Transition is driving increased need
FIRMS THAT PLAN TO COMPLETE A FIRM VALUATION IN 2018
FIRMS THAT HAVE COMPLETED A FIRM VALUATION
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
14.0%-10.8
Return on Equity
• Consistent or declining profit % combined with Increasing Equity are impacting this result.
• Impact of Growth
HOW FIRMS COMPARE
*Calculated by dividing pre-tax income (operating profit less bonuses, interest, and other income or expenses) by stockholders’ equity, times 100.
2017 2016 2015 2014
Top Quarter 35.6% 47.9% 51.7% 45.0%
Median 14.0% 24.8% 28.8% 19.6%
Bottom Quarter 0.2% 10.7% 11.1% 5.7%
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Business DevelopmentPresented By: Susan Patrick
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
5.2%-0.1
Net Revenue Growth Forecast
• Growth remains steady at almost the exact same level as last year
• Other than the high performers and small firms the others are projecting ambitious goals
2018 NET REVENUE GROWTH FORECAST
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Top Business Development Challenges
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Top Three Business Development Initiatives
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Polling
Who is responsible for Business Development in your firm?
• Executive Team• Project Managers• Dedicated Business Development Staff• Marketing Staff• Other
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Business Development Staff
• High Performers more likely to use PM’s for Business development
• Relationships a one of the top challenges • “Who’s got the time?”
• Look at BD processes to optimize time
RESPONSIBILITY FOR BUSINESS DEVELOPMENT
Often Sometimes Rarely
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Business Development Process• Formal BD Process =
• Higher win rate
• Higher Capture rate
• Formal BD Process =
• Less duplication of effort
• Everyone knows their role /responsibility =
• More TIME for other activities
FIRMS WITH FORMAL BUSINESS DEVELOPMENT PROCESS FOR STAFF
54 54%FormalBDProcess
46%NoFormalBDProcess
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Polling
Do you have documented BD processes?
• We do!• We have them but they are not documented• We don’t but would like to• Don’t have them, don’t think we need them
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
67%-8
Formal Go/No Go Process
• Go after the right projects for your firm
• Things to consider:• Existing client
• Familiar with type of project
• Is the client’s budget realistic?
• Is it in geography we serve or want to pursue?
FIRMS WITH FORMAL GO/NO GO PROCESS
35 35%Yes, for all opportunities
24%Yes,forstrategic opportunities
8%Yes, fornewclients/prospects only
12%No,butweare consideringit
21%No
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
50.0%+9.8
Win Rate
• Teaming opportunities
• Using Go/No Go to help position your firm for success• Be more strategic on what you go after
• Repeat clients• Nurture the “right” relationships
HOW FIRMS COMPARE
*Calculated by proposals awarded divided by proposals submitted.
Increased Same Decreased DoNotTrack
WIN RATE CHANGE
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
44.6%
Capture Rate
HOW FIRMS COMPARE
*Calculated by total value of proposals awarded divided by total value of proposals submitted.
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
53%+17
Revenue from Top Three Clients
• #1 Challenge – Nurture client relationships!
• Lack of diversification = potential financial risk
• PM is key: quality of work, managing budget and scope and overall client satisfaction is key!
HOW FIRMS COMPARE
Client3
Client2
Client1
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Metrics courtesy of ©Deltek, Inc., 2018 Deltek Clarity|Architecture & Engineering Industry Study
Market PositionPOSITION IN MARKET OVER NEXT 18 MONTHS
Questions