Cyril Turner Senior Vice President – Delta Connection President – Delta Private Jets & Delta Global Services Delta Air Lines, Inc. This afternoon, I met with the Delta Connection team in Minneapolis/St.Paul to announce the relocation of the group to Atlanta as part of a broader plan to elevate our regional business to better meet our mainline standards. Improving the Delta Connection brand in operational reliability and integrity, financial performance and customer experience is a critical component of Delta’s 2015 Flight Plan and yet another way we can continue to innovate and keep Delta ahead of the pack. Of course, the decision to transfer the team of approximately 40 Delta employees is not one I take lightly. Delta, as always, is committed to providing the support and resources needed for those employees to make the decision to relocate or find other opportunities with Delta or Delta Connection. The team will transition to Atlanta at the end of the busy summer season. As part of this transition, I have also asked Barry Wilbur, current Chief Operating Officer at Endeavor Air to assume the role of Managing Director for Delta Connection operations, based in Atlanta. During his tenure at Endeavor, Barry led several key initiatives to improve the airline’s operational reliability and performance; his institutional knowledge and skill will be an asset to the broader Delta Connection team. We’ve consistently demonstrated success in making critical decisions aimed at improving the long- term health of the company for the benefit of our customers, employees and shareholders. The decision to relocate the small team of Delta Connection and supporting Finance employees will result in considerable opportunities for improved collaboration and integration with Delta’s mainline operation. As an airline, we’ve set aggressive goals to elevate the Connection brand and provide a consistent experience for customers between mainline flights and those operated by our regional partners. Achieving those goals will require a more integrated approach to our business where teams can easily share ideas and best practices on both sides of the operation—something that is developed out of co- location. We have made considerable strides in the last several years to bring a high level of consistency between the mainline and regional brands, but there is still work to do. This move is yet another important step to improve the Delta brand and continue to innovate for the benefit of our customers and our business. Delta’s regional operation will always be an important part of the airline and I have quickly grown to appreciate the hard work of the talented and dedicated Delta Connection team in the few short months since I assumed this new role. I look forward to continuing that work with them to raise the bar even further. To: Delta employees worldwide Date: May 5, 2015 Re: Delta Connection Team to Reposition in Atlanta
Delta Air Lines Inc. is moving its 40-person Delta Connection group from Minnesota to Atlanta, Delta Connection Senior Vice President Cyril Turner wrote in a May 5 global memo to Delta employees that the airline released to the Business Journal.
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Cyril Turner Senior Vice President Delta Connection President
Delta Private Jets & Delta Global Services
Delta Air Lines, Inc.
This afternoon, I met with the Delta Connection team in
Minneapolis/St.Paul to announce the relocation of the group to
Atlanta as part of a broader plan to elevate our regional business
to better meet our mainline standards. Improving the Delta
Connection brand in operational reliability and integrity,
financial performance and customer experience is a critical
component of Deltas 2015 Flight Plan and yet another way we can
continue to innovate and keep Delta ahead of the pack. Of course,
the decision to transfer the team of approximately 40 Delta
employees is not one I take lightly. Delta, as always, is committed
to providing the support and resources needed for those employees
to make the decision to relocate or find other opportunities with
Delta or Delta Connection. The team will transition to Atlanta at
the end of the busy summer season. As part of this transition, I
have also asked Barry Wilbur, current Chief Operating Officer at
Endeavor Air to assume the role of Managing Director for Delta
Connection operations, based in Atlanta. During his tenure at
Endeavor, Barry led several key initiatives to improve the airlines
operational reliability and performance; his institutional
knowledge and skill will be an asset to the broader Delta
Connection team. Weve consistently demonstrated success in making
critical decisions aimed at improving the long-term health of the
company for the benefit of our customers, employees and
shareholders. The decision to relocate the small team of Delta
Connection and supporting Finance employees will result in
considerable opportunities for improved collaboration and
integration with Deltas mainline operation. As an airline, weve set
aggressive goals to elevate the Connection brand and provide a
consistent experience for customers between mainline flights and
those operated by our regional partners. Achieving those goals will
require a more integrated approach to our business where teams can
easily share ideas and best practices on both sides of the
operationsomething that is developed out of co-location. We have
made considerable strides in the last several years to bring a high
level of consistency between the mainline and regional brands, but
there is still work to do. This move is yet another important step
to improve the Delta brand and continue to innovate for the benefit
of our customers and our business. Deltas regional operation will
always be an important part of the airline and I have quickly grown
to appreciate the hard work of the talented and dedicated Delta
Connection team in the few short months since I assumed this new
role. I look forward to continuing that work with them to raise the
bar even further.
To: Delta employees worldwide Date: May 5, 2015
Re: Delta Connection Team to Reposition in Atlanta
