Delivering Innovative Mobile Services through Your Library Part 1

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    DEVELOPING INNOVATIVE MOBILESERVICES THROUGH YOUR LIBRARY

    DEVELOPING INNOVATIVE MOBILESERVICES THROUGH YOUR LIBRARY

    MEREDITH FARKAS

    http://www.flickr.com/photos/williambrawley/4310319103/

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    WHAT IS A MOBILE DEVICE?WHAT IS A MOBILE DEVICE?

    http://userpages.umbc.edu/~nohe/Indicium/Ref/RUDI_KROLLOP.JPG

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    TYPES OF MOBILE DEVICES:PDA

    TYPES OF MOBILE DEVICES:PDA

    Personal digital assistant

    Originally designed fororganizing schedules andcontactsLater, most could accessthe WebMany are also phones

    http://www.flickr.com/photos/williamhook/2566802657/

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    TYPES OF MOBILE DEVICES:SMARTPHONE

    TYPES OF MOBILE DEVICES:SMARTPHONE

    Mobile phone with computing capacityand Internet access

    Many PDAs are also smartphones

    http://www.flickr.com/photos/thegameway/5516183422/

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    TYPES OF MOBILE DEVICES:FEATURE PHONE

    Smaller form factor, muchsmaller screen forbrowsing

    Most people who haveone do not have a dataplan so they dont use the

    Web functionality

    Still the most populartype of phone in the U.S.

    http://www.flickr.com/photos/hendry/2270400837/

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    TYPES OF MOBILE DEVICES: ULTRA-MOBILE PCS/NETBOOKS

    TYPES OF MOBILE DEVICES: ULTRA-MOBILE PCS/NETBOOKS

    Very small PCs with full keyboards

    Examples: EEE PC, Cloudbook, MiniNote, Lenovo IdeaPad

    http://www.flickr.com/photos/roland/1877130857/

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    TYPES OF MOBILE DEVICES:TABLET PC

    Flat, mobile, butsignificantly largerthan a mobile phone

    Controlled viatouchscreen

    Some eBook readers

    can double as tablets

    http://www.flickr.com/photos/yto/4890652439/

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    2010 Smartphone Sales by O/S (Source: Gartner 2/11)

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    WHY SHOULD YOU CAREABOUT MOBILE DEVICES?WHY SHOULD YOU CARE

    ABOUT MOBILE DEVICES?

    2.05 trillion SMS messages sent in 2010 in U.S.

    Over 302 million wireless users in U.S. (source: CITA

    Wireless Industry Survey, 2010)

    32% of Americans have used a cell phone or Smartphoneto access the Internet this year (source: Pew, April 2009)

    72% of adult and 87% of teen cell phone users textmessage (Pew, Sept. 2010)

    Internet-capable mobile phones will outnumber computerswithin the next year (Horizon Report, 2011)

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    WHY SHOULD YOU CAREABOUT MOBILE DEVICES?WHY SHOULD YOU CARE

    ABOUT MOBILE DEVICES?

    The mobile device will be the primary connection tool tothe Internet for most people by 2020 (source: Pew,December 2008)

    Latinos (51%) and African-Americans (46%) use theirphones to access the Internet (versus 33% of whites)(source: Pew, July 2010)

    People in households with income less than $30,000are increasing their mobile Internet use at faster ratesthan those with higher incomes (source: Pew, July2010)

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    2011 NMC/Educause Horizon Report named mobiledevices one of the major trends in education with an

    adoption horizon of one year or lessMore than half of undergraduates own an Internet-capable mobile device (source: ECAR Study ofUndergraduate Students and IT, 2010)

    94% of students send and receive text messages(source: Ball State University, 2009)

    WHY SHOULD YOU CARE

    ABOUT MOBILE DEVICES?

    WHY SHOULD YOU CARE

    ABOUT MOBILE DEVICES?

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    WHERE EDUCATIONALINSTITUTIONS STANDWHERE EDUCATIONALINSTITUTIONS STAND

    Source: Educause. (2009). Spreading the Word: Messaging and Communications in Higher Education.

    http://net.educause.edu/ir/library/pdf/EKF/EKF0902.pdf

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    ANY QUESTIONS?ANY QUESTIONS?

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    MOBILE TRENDSMOBILE TRENDS

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    THE APP BOOMTHE APP BOOM

    Apps - programs for smartphones Games, productivity software, socialnetworking, news, etc.

    Some come pre-installed, most are downloadedfrom the Web

    Some are free, many cost $$$Apps built for individual mobile platforms Projected app revenues for 2011: $3.8 billion

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    IS THE APP BUST ONTHE WAY?

    IS THE APP BUST ONTHE WAY?

    HTML5/CSS3/JavaScript O/S agnostic

    No downloads, no updates Includes native support for mediaApps have to be approved by Apple andGoogle for their app stores

    Google Voice was rejected by the iTunes store;they created a web app instead Web apps are easier to find than native mobileapps

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    NATIVE APPS STILL HAVESOME BENEFITS

    NATIVE APPS STILL HAVESOME BENEFITS

    Better designed for each specific platform More integrated into the device

    Support for widgets and notifications Can access hardware (GPS, camera, etc.) Not slowed down as much by the Web Easier to monetize

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    MOBILE SOCIAL SOFTWAREMOBILE SOCIAL SOFTWARE

    Three types Social software that can be used on mobiledevices

    Social software primarily designed for mobiledevices

    Social software specifically designed formobile devices

    Most are location aware

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    TWITTERTWITTER

    Microblogging - sharing info in 140 charactersor less

    People follow your Twitter stream and getyour updates and that of others they follow

    Hugely popular tool for network-building,marketing, etc.

    Can use Web, cell phone, desktop apps, IM,etc.

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    2D BARCODES2D BARCODES

    http://www.flickr.com/photos/clevercupcakes/3985603967/

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    2D BARCODES2D BARCODES

    QR (Quick Response) codes - most common

    Microsoft entered barcode realm with Tag

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    2D BARCODES2D BARCODES

    Scan to access information or take action Pull up text

    Dial a phone number Send a txt Pull up a web page Pull up images or video

    Pull up a poll or survey Need a QR code reader

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    QR CODE DEMO

    http://www.youtube.com/watch?v=GOgyC8liCfg&NR=1

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    QR CODESQR CODES

    Very big in Japan Growing in use in Europe

    In 2010, growth of QR code usewas largest in United States In U.S. mainly see on products,sometimes museums

    Google is putting QR codesat local businesses that link tothe Google Places page

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    QR CODE GENERATORSAND READERS

    QR CODE GENERATORSAND READERS

    Generators Kaywa

    QR Stuff i-nigma

    Readers Kaywa

    Quickmark i-nigma Beetagg

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    LOCATION-AWARE MOBILETECHNOLOGIES

    LOCATION-AWARE MOBILETECHNOLOGIES

    Use GPS, compass, RFID, etc. to determine ausers orientation to other people, places,

    things, etc.

    http://www.flickr.com/photos/psd/21055837/

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    RFID AND MOBILE PHONESRFID AND MOBILE PHONES

    Allows devices to interact over shortdistances

    Rumors that future iPhones might be RFID-enabled

    Use your phone as your library card, creditcard, etc.

    Interact with RFID-enabled objects

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    RFID DEMO

    http://www.youtube.com/watch?v=be0OjAcjx6Q

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    LOCATION-AWARE APPS:ZILLOW

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    LOCATION-AWARE APPS:AROUND ME

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    LOCATION-AWARE APPS:AAA DISCOUNTS

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    LOCATION-AWARE APPS:LOOPT

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    LOCATION-AWARE MOBILE GAMESLOCATION-AWARE MOBILE GAMES

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    FOURSQUAREFOURSQUARE

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    OTHER WAYS OFCHECKING IN

    OTHER WAYS OFCHECKING IN

    Instead of sharing location,tell people what youre watching,

    listening to, etc.

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    SOCIAL RECOMMENDATIONTOOLS

    SOCIAL RECOMMENDATIONTOOLS

    Rate places local to you& get recommendationson what people withcommon interestsrecommend

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    ANY QUESTIONS?ANY QUESTIONS?

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    AUGMENTED REALITYAUGMENTED REALITY

    Blending virtual data with what you see in thereal world

    http://www.flickr.com/photos/turkletom/4325703868/

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    AUGMENTED REALITYEXPLAINED

    http://www.youtube.com/watch?v=D-A1l4Jn6EY

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    LAYARLAYAR

    Allows developers to build layers of data ontop of the live video on your phone

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    ACROSSAIRACROSSAIR

    Lots of different apps built on top of thisaugmented reality browser

    nearby tweets New York subway Nearby bars

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    YELP MONOCLE

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    TWITT AROUND

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    CAR FINDERCAR FINDER

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    GOOGLE GOGGLESGOOGLE GOGGLES

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    THE FUTURE OF AUGMENTEDREALITY?

    http://www.youtube.com/watch?v=tb0pMeg1UN0

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    MOBILE PRIVACY ANDSECURITY ISSUES

    MOBILE PRIVACY ANDSECURITY ISSUES

    Lots of apps broadcast your location bydefault (or by mistake)

    Apps collecting and sharing your personalinfo

    Cloud-based providers (like Dropbox)sharing things that were supposed to be

    private May 2011 - Senate hearings on mobile

    technology privacy issues

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    APPLICATIONS OF MOBILETRENDS IN EDUCATION

    APPLICATIONS OF MOBILETRENDS IN EDUCATION

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    THERES AN APP FOR THATTHERES AN APP FOR THAT

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    APPS FOR EXPERIENTIAL LEARNINGAPPS FOR EXPERIENTIAL LEARNING

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    OTHER USES OF MOBILETECH IN EDUCATION

    OTHER USES OF MOBILETECH IN EDUCATION

    Interactive mobile textbooks Some schools are giving out iPads and other

    mobile devices to students for learning Scientific observational studies that others

    can contribute to Mobile quizzes and polls in the classroom

    Location-based historical data superimposedvia augmented reality or linked via QR codes

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    KEEPING UPKEEPING UP

    Mobile in education: EDUCAUSE, New MediaConsortium, Campus Technology

    Mobile in society: Pew Internet and American

    Life Project, Mobile Marketing Watch, MobileMarketer

    Library blogs: Musings About Librarianship,Handheld Librarian, Spectrum

    Librarians on Twitter: libraryfuture, aarontay,griffey

    M-Libraries page on Library Success Wiki

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    QUESTIONS TO ASK BEFOREDOING ANYTHING

    QUESTIONS TO ASK BEFOREDOING ANYTHING

    How many of my patrons access the Web via amobile device?

    What mobile technologies do my patrons use? What social technologies do my patrons use? Are any organizations my library is aligned with

    (municipality, University, etc.) looking to createmobile services?

    What library services and collections might be mostappropriate and possible to serve up via a mobiledevice?

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    Questions?Find me at

    meredith.wolfwater.com/wordpress

    mgfarkas (at) gmail.comflickr, twitter: librarianmerfacebook: meredithfarkas

    Questions?Find me at

    meredith.wolfwater.com/wordpress

    mgfarkas (at) gmail.comflickr, twitter: librarianmerfacebook: meredithfarkas

    Slides and links at

    htt // dithf k t i t

    http://www.flickr.com/photos/trucolorsfly/2401196653/