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DELHINovember 2010
2
Investment climate of a state
Resources/Inputs
Incentives to industryPhysical and social
infrastructure
Regulatory framework
• Skilled and cost-effective labour
• Labour market flexibility
• Labour relations
• Availability of raw materials and natural
resources
• Tax incentives and exemptions
• Investment subsidies and other incentives
• Availability of finance at cost-effective terms
• Incentives for foreign direct investment (FDI)
• Profitability of the industry
• Procedures for entry and exit of firms
• Industrial regulation, labour regulation, other
government regulations
• Certainty about rules and regulations
• Security, law and order situation
• Condition of physical infrastructure such as
power, water, roads, etc.
• Information infrastructure such as telecom, IT,
etc.
• Social infrastructure such as educational and
medical facilities
Investment climate of a state is determined by a mix of factors
DELHI November 2010
3
Contents
Advantage Delhi
State economy and socio-economic profile
Infrastructure status
State policies and incentives
Business opportunities
Doing business in Delhi
DELHI November 2010
4
Delhi
Delhi – State profile
• Delhi is the capital of the Republic of India and also a state for administrative purposes. It covers an area of 1,483 sq km and is one of the largest metropolis in the country.
• It is home to the Union Government of the country and the state government offices. Delhi is the epicentre of international politics, trade, culture and literature in India.
• The two prominent major topographical features of the city are the river Yamuna and (terminal part of) the Aravalli hill ranges.
• The Delhi state is divided into165 administrative villages under nine districts. The Union Government‟s area is managed by the New Delhi Municipal Council (NDMC).
• Delhi has a cosmopolitan culture with a mix of languages in use. English and Hindi are commonly spoken for everyday transactions. Punjabi, Bihari and Haryanvi, etc., are the other languages used.
Source: Maps of India
Delhi November 2010
ADVANTAGE DELHI
5
Trade and commerce hub
Delhi has emerged as a key state with immense scope for development of
the services industry such as banks and financial services institutions (BFSI),
IT and ITeS, consulting, etc. It is a prominent agri-trade centre of the country
as well as a preferred tourist destination. Many of the global corporations
have offices in the state.
Advantage Delhi … (1/2)
The seat of Government
Being the seat of the Central Government, Delhi has an important position
in the country in terms of formulation of policies. It has also become an
important centre for trade and commerce with a number of key industry
associations being present. The state also hosts several trade conventions
and fairs throughout the year.
The state proposes a wide range of fiscal and policy incentives for
businesses under the Industrial Policy for Delhi, 2010-2021. Additionally,
the state has well drafted sector-specific policies.
Policy and fiscal incentives
Source: Maps of India
ADVANTAGE DELHI
Delhi November 2010
6
Facilitating infrastructure
Delhi has well developed social, physical and industrial infrastructure
and virtual connectivity. It has an international airport and well
developed rail and road infrastructure. There has been significant
infrastructure and environmental development in Delhi over the last
20 years.
Stable political environment
Delhi has a stable political environment with a single-party
government. The State Government has been committed towards
creating a progressive business environment.
Advantage Delhi … (2/2)
Delhi attracts skilled and semi-skilled labourers from across the
country. It has a large pool of skilled and semi-skilled labourers,
especially in the 15 to 49 age group who serve the requirements of
various industries.
Rich labour pool
Source: Maps of India
ADVANTAGE DELHI
Delhi November 2010
7
Delhi in figures … (1/2)
Parameter Delhi All-states Source
Economy
GSDP as percentage of all states‟
GSDP3.6 100.0 CMIE, as of 2007-08, current prices
Average GSDP growth rate (%)^ 13.3 11.8 CMIE, 2000-01 to 2007-08, current prices
Per capita GSDP (US$) 2,136.0 992.5 CMIE, as of 2007-08, current prices
Physical infrastructure
Installed power capacity (MW) 4,114.7 159,398.5Central Electricity Authority,
as of March 2010
GSM cellular subscribers (No) 18,662,646 456,586,162 Cellular Operators Association of India, as of June 2010
Broadband subscribers (No) 588,716 4,981,976 As of October 2008
National highway length (km) 72 70,548Ministry of Road Transport and Highways, Annual Report
2008-09
Major and minor ports (No)* - 12 + 187 Ministry of Shipping
Airports (No) 1+1 133 Industry sources
Social indicators
Literacy rate (%) 81.7 64.8 Census of India, 2001
Birth rate (per 1,000 persons) 18.4 22.8 Ministry of Health & Family Welfare, RHS Bulletin, 2008
^ In terms of Indian rupee.
*Delhi has a large inland container depot that serves as a dry
port for the North India region
ADVANTAGE DELHI
Delhi November 2010
8
Delhi in figures … (2/2)
Parameter Delhi All-states Source
Ease of doing business
FDI inflows (US$ billion)* 23.6 120.2Department of Industrial Policy & Promotion,
April 2000 to May 2010
Outstanding investments
(US$ billion) 24.3 1,972.6 CMIE, as of March 2010
Industrial infrastructure
PPP projects (No) 10 515 www.pppindiadatabase.com
SEZs (No) 3 577Formal approval, as of August 2010,
www.sezindia.nic.in
Parameter Delhi Government
Policy support
Sectors with specific policies Industry overall, IT and ITeS, Transport
Availability of labour Adequate skilled labour available
* Including part of Uttar Pradesh and Haryana
PPP: public private partnership, SEZ: special economic zone
ADVANTAGE DELHI
Delhi November 2010
9
Medium HighLow
Medium
High
Tourism
Agro and food
processing
IT and ITeS
Infrastructure
development
BFSI
Industry attractiveness matrix
*Factor advantage
Polic
y th
rust
*Factor advantages include benefits due to geographical location and availability of factors like talent pool, natural resources and capital
Key industries with policy thrust and factor advantages
Telecommunication
ADVANTAGE DELHI
Delhi November 2010
10
Contents
Advantage Delhi
State economy and socio-economic profile
Infrastructure status
State policies and incentives
Business opportunities
Doing business in Delhi
DELHI November 2010
11
Socio-economic snapshot of Delhi
Parameters Delhi
Geographical area (sq km) 1,483
Administrative districts (No) 9
Population density (persons per sq km) 9,340
Total population (million) 13.80
Male population (million) 7.60
Female population (million) 6.20
Decadal population growth rate (%) 47.02
Sex ratio (females per 1,000 males) 821
Literacy rate (%) 81.7
Male (%) 87.3
Female (%) 74.7
Life expectancy
Male (years) 67.4
Female (years) 71.1
Sources: Delhi Government website (delhigovt.nic.in), Economic Review, 2008-09
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
Delhi November 2010
12
11.8 12.4 13.515.6
18.220.4
23.5
29.8
35.8
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
• At current prices, the Gross State Domestic Product (GSDP) of Delhi for 2007-08 was US$ 35.8 billion.
• Between 1999-2000 and 2007-08, the average annual GSDP growth rate was 14.8 per cent.
• The growth was driven by the expansion of the services sector. Banking and insurance, real estate, trade, tourism and communications were driving the progress in the sector.
Delhi‟s GSDP (US$ billion)
Delhi‟s GSDP
Source: CMIE
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
CAGR 14.8%
Delhi November 2010
13
• At current prices The Net State Domestic Product (NSDP) of Delhi was about US$ 32.8 billion in 2007-08.
• The average NSDP growth rate between 1999-2000 and 2007-08 was about 14.7 per cent.
Delhi‟s NSDP (US$ billion)
Delhi‟s NSDP
Source: CMIE
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
11.0 11.5 12.514.4
16.818.6
21.4
27.2
32.8
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
CAGR 14.7%
Delhi November 2010
14
The tertiary sector dominates Delhi‟s economy
• Delhi‟s economy is dependent on commerce and trade more than on manufacturing and agriculture.
• In 1996, the Supreme Court of India ordered over 90,000 industrial units to relocate outside the state in order to control increasing levels of pollution.
• Consequently, the state has small scale industries which are mostly non-polluting. Delhi‟s economy is primarily dominated by knowledge based service industry such as information technology, consulting etc.
• In 2007-08, at US$ 28.3 billion, the tertiary sector contributed 79 per cent to the GSDP of Delhi at current prices followed by secondary sector which contributed US$ 7.2 billion (20.3 per cent).
Source: CMIE
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
1.4% 0.7%18.3% 20.3%
80.4% 79.0%
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
1999-00 2007-08
Primary Sector Secondary Sector Tertiary Sector
Percentage distribution of GSDP
CAGR
5.4%
16.3%
14.6%
Delhi November 2010
15
Per capita GSDP• The per capita GSDP of Delhi increased almost 2.4 times from US$ 901 in1999-2000 to US$ 2,136 in 2007-08.
• Per capita GSDP recorded CAGR of 11.4 per cent between 1999-2000 and 2007-08. U
S$
Source: CMIE
Per capita GSDP
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
901.1 912.4 957.41,077.3
1,216.21,323.7
1,485.3
1,831.0
2,136.0
0.0
500.0
1,000.0
1,500.0
2,000.0
2,500.0
CAGR 11.4%
Delhi November 2010
16
Financial institutions, food processing, ITeS, consulting and
tourism sectors drive Delhi‟s economy
Key industries in Delhi
• BFSI
• IT and ITeS
• Tourism
• Food processing
• Construction and engineering
• SSI: textiles, handlooms, printing and publishing
• The location advantage, policy incentives and infrastructure in the state support investments in sectors such as IT/ITeS, banking and financial services industry (BFSI) and tourism activities.
• According to the Delhi 2021 Master Plan, sophisticated hi-tech industries will be promoted with special emphasis on high value-added products. The plan emphasises on industrial development without effluents, smoke and noise pollution.
• According to the Industrial Policy for Delhi, 2010-2021, the Delhi Government will develop world-class infrastructure within planned industrial estates to promote industrial growth.
• The Government is also encouraging activities allied to industries, such as consultancy, information technology, training of skilled manpower through vocational training programmes and entrepreneurial development programmes.
Source: www.delhiplanning.nic.in
SSI: small scale industry
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
Delhi November 2010
17
Delhi – an important centre for agri-trade in the country …
(1/2)
CropAnnual production
(„000 tonnes)
Rice^ 23.0
Wheat^ 75.0
Potato 34.2
Onion 23.5
• Commonly grown crops in the state are wheat, rice, maize, millet, vegetables and fruits.
• In 2008-09, 34,200 tonnes of potato and 23,500 tonnes of onion were produced.
• In 2007-08, the total production of rice and wheat in the state was around 98,000 tonnes.
• The Food Corporation of India (FCI) was setup under the Food Corporations Act, 1964, of the Union Government to meet the objectives of the Food Policy which are as follows:
Source: CMIE , As of 2008-09
^As of 2007-08
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
• Effective price support for safeguarding the interests of the farmers.
• Distribution of food grains throughout the country for Public Distribution System (PDS)
• Maintaining a satisfactory level of operational and buffer stocks of food grains to ensure national food security.
Delhi November 2010
18
Delhi – an important centre for agri-trade in the country …
(2/2)
• Over the years FCI has played an important role in controlling supply, prices and disaster management in times of droughts, etc. The corporation is headquartered in Delhi.
• The Indian Agricultural Research Institute (IARI), the country's premier national institute for agricultural research, education and expansion, has a centre in Delhi.
• The Indian Council of Agricultural Research (ICAR), an autonomous organisation under Ministry of Agriculture, Government of India is also headquartered in New Delhi. The institute is the apex body for coordinating, guiding and managing research and education in agriculture including horticulture, fisheries and animal sciences in the country.
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
Delhi November 2010
19
Delhi‟s exports trends
Annual exports growth trends * (%)
25.7
19.2
38.3
18.2
56.7
18.2
38.6
10.2
0.0 10.0 20.0 30.0 40.0 50.0 60.0
2000-01
2001-02
2002-03
2003-04
2004-05
2005-06
2006-07
2007-08
* Includes the National Capital Region
Source: Capital Market
• In 2007-08, exports from Delhi‟s National Capital Region (NCR) increased 10.2 per cent over the previous year. The annual growth rate was the highest in 2004-05.
• Some of the key products for exports included food products, electrical and engineering equipment, IT services, telecom equipment, oil and gas, steel products and other minerals and traded products.
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
Delhi November 2010
20
• According to the Reserve Bank of India, FDI inflows in the state* from April 2000 to May 2010 amounted to US$ 23.6 billion.
• Of the total outstanding investments of US$ 24.3 billion as of March 31, 2010, the services sector (excluding financial services) had the highest share of investments at 76.5 per cent.
• Investments were also made in electricity (9.3 per cent) and construction (12.7 per cent) sectors.
Investments and FDI inflows
Break up of investments by sectors
Services exclude financial services,
Electricity includes generation and distribution,
Others include food and beverages, non-metallic mineral products, machinery and chemicals
Source: CMIE
As of March 31, 2010
*Includes part of Uttar Pradesh and Haryana
Source: Department of Industrial Policy & Promotion
STATE ECONOMY AND SOCIO-ECONOMIC PROFILE
0.6%
9.3%
76.5%
12.7%
0.9%
Others
Electricity
Services
Construction
Irrigation
Delhi November 2010
21
Company logos cited in this section are registered trademarks of the respective companies
Contents
Advantage Delhi
State economy and socio-economic profile
Infrastructure status
State policies and incentives
Business opportunities
Doing business in Delhi
DELHI November 2010
22
• Delhi has total road length of over 30,985 km, excluding National Highways maintained by National Highways Authority of India (NHAI).
• About 72 km of National Highways run through the state.
• The Finance Bills of the last few years have laid increased emphasis on the transport sector. Considering the need for improvement of the facilities, the sector has been receiving significant financial allocation.
• Outlay for the planned schemes of the Transport Department have increased from US$ 340 million (revised estimate) in 2009-2010 to US$ 445 million (approved) in 2010-11.
Road network … (1/2)
Road type Length (km)
Total* 30,985
National Highways 72
INFRASTRUCTURE STATUS
* Excluding National Highways.Sources: Ministry of Road Transport & Highways, Economic Survey, 2008-09.
Delhi November 2010
23
• Action has also been taken to implement the Delhi Integrated Multi Modal Transport System (DIMTS).
• The existing road network is being upgraded and express highways and freeways are being constructed along key routes in Delhi and the NCR.
• The “Golden Quadrilateral” project of the National Highway Authority of India (NHAI) directly connects Delhi to other major markets and cities of the country.
Road network … (2/2)
Major planned schemes for Delhi‟s road transport
Computerisation of records
Motor driving training schools
Mass rapid transit systems (MRTS)
Decongestion of inter-state bus terminals
Control of vehicular air pollution
Parking facilities
Restructuring of Delhi Transport Corporation
Incentives for replacement of old light commercial
vehicles
Sources: Ministry of Road Transport & Highways, Department of Transport, Government of NCT of Delhi
INFRASTRUCTURE STATUS
Delhi November 2010
24
Main railway stations of Delhi
• Delhi is well connected by rail network to other parts of India. A significant part of trade is supported by the strong railway link.
• State capitals of India and a few other important cities are connected with Delhi by high-speed, air-conditioned and comfortable „Rajdhani Express‟ trains.
• There are three main railway stations at: New Delhi, Old Delhi and Hazrat Nizamuddin.
Sources: Government of India, Northern Railways‟ website (www.nr.indianrail.gov.in), rites website
(www.rites.com), CONCOR website (concorindia.com)
Railway network
Old Delhi station
Hazrat Nizamuddin
station
New Delhi
station
RITES and CONCOR
RITES Limited is an enterprise of the
Government of India. It was established in 1974,
under the aegis of Indian Railways to provide
comprehensive engineering, consultancy and
project management services in the transport
infrastructure sector. The registered office is
located in Delhi.
Container Corporation of India Limited
(CONCOR) is a Government of India
enterprise, operating inland transport services,
clearance, and cargo handling facilities
throughout India.
Source: Maps of India
INFRASTRUCTURE STATUS
Delhi November 2010
25
Airports
• The Indira Gandhi International Airport (IGIL), one of the busiest in the world is located about 16 km from the New Delhi city centre.
• In July, 2010, the terminal 3 of the airport was inaugurated which will enhance the passenger handling capacity of the airport to 60 million passenger annually.
• The newly operationalised terminal 3 is spread over 500,000 square metre area and is equipped with 95 immigration counters, 168 check in counters and 78 passenger boarding bridges to handle 34 million passengers per annum (mppa) and 12,800 bags per hour.
• The planned ultimate design capacity of the airport is100 mppa.
• A „cargo village‟ is also being developed to make the airport a focus point of cargo movement.
Delhi International Airport Limited (DIAL)
Project awarded in May 2006
Constructed by a consortium of:
• GMR group
• Fraport Consortium (Fraport & Eraman Malaysia )
• Airports Authority of India
Terminal 1- Domestic terminal (T1A/T1D Departure,
T1C Arrival)
Terminal 2- International terminal
Terminal 3- International and domestic hub
Haj Terminal (for use during Haj season)
International Cargo Terminal
Total land area available: 5,106 acres
Total passenger traffic: 22.8 million in 2008-09
Total aircraft movement: 230,000 in 2008-09
Total cargo movement: 430,000 tonnes in 2008-09
Sources: www.pppindiadatabase.com, www.newdelhiairport.in
INFRASTRUCTURE STATUS
Delhi November 2010
26
Delhi metro rail project … (1/2)
• The Delhi Metro Rail Corporation (DMRC) was registered in 1995 under the Companies Act, 1956, for development of Delhi Mass Rapid Transit System (MRTS).
• DMRC has equal equity participation from the Government of India and Government of National Capital Territory of Delhi (GNCTD).
• The objectives of the Delhi metro rail are as follows:
• To cover the whole of Delhi with a metro rail network by the year 2021.
• Delhi metro to be of world-class standards in terms of safety, reliability, punctuality, comfort and customer satisfaction.
• Delhi metro to operate on commercial lines, obviating the need for government support.
• As of August 2010, around 1.3 million commuters travel every day in metro rail operating on five lines, covering 125 km. With operationalisation of all the routes planned in Phase-II, total route length of metro rail will be over 180 km.
• The airport metro express route, connecting the central business district and Delhi international airport will cover a distance 22 km in 20 minutes.
INFRASTRUCTURE STATUS
Delhi November 2010
27
Delhi metro rail project … (2/2)
ISBT: inter-state bus terminus
Source: DMRC website (www.delhimetrorail.com)
Phase-1 network
Line Length (km) No of stations
Line No 1-Shahdara-Tri Nagar-Rithala 22.0 18
Line No 2-Vishwa Vidyalaya-Central Secretariat 10.8 10
Line No 3-Indraprastha-Barakhamba Road-Dwarka sub-city 32.1 31
Phase-II Network
Line Length (km) No of stations
Shahdara-Dilshad Garden 3.09 3
Indraprastha-Noida (Sector-32) City Centre 15.07 11
Yamuna Bank-Anand Vihar ISBT 6.17 5
Vishwavidyalaya-Jahangir Puri 6.36 5
Inderlok-Kirti Nagar-Mundka 18.46 15
Central Secretariat-Sushant Lok (Gurgaon) 27.45 19
Dwarka (Sector-9)-Dwarka (Sector-21) 2.76 2
New Delhi-Airport 19.20 4
Anand Vihar-KB Vaishali (Ghaziabad) 2.57 2
Central Secretariat-Badarpur (Faridabad) 20.04 15
INFRASTRUCTURE STATUS
Delhi November 2010
28
3,425.9
2,765.9 2,689.3
3,677.34,114.7
0.0
1,000.0
2,000.0
3,000.0
4,000.0
5,000.0
2005-06 2006-07 2007-08 2008-09 2009-10
• As of March 2010, Delhi had total installed power generation capacity of 4,114.7 MW, which is controlled by the state and central sectors.
• The total capacity comprised about 63 per cent of coal-based power plants and 20 per cent of gas-based power plants.
• Besides, electricity supplied to Delhi is also generated from hydro (14 per cent) and nuclear power sources (three per cent).
• Delhi has one of the highest per capita electricity consumption among the states in India. In 2007-08, per capita power consumption was 1,615 units.
Installed power capacity (MW)
Power … (1/4)
Source: Central Electricity Authority
INFRASTRUCTURE STATUS
Delhi November 2010
29
• The Delhi Vidyut Board was set up in 1997 under the Electricity Act, 1948, and it replaced the Delhi Electricity Supply Undertaking.
• As privatisation was expected to bring efficiency to Delhi Vidyut Board, it was re-structured and the business of power distribution was transferred to three private companies – BSES Yamuna Power Limited (BYPL), BSES Rajdhani Power Limited (BRPL) and North Delhi Power Limited (NDPL). An agreement was signed in May 2002, between the Government of Delhi, BSES and Tata Power, paving the way for privatisation of electricity distribution in the state.
• BSES acquired a controlling interest in two of the distribution companies, viz., South-West Delhi Electricity Distribution Company Limited and Central-East Delhi Electricity Distribution Company Limited, and the Tata Power Company took management control of the third distribution company, viz., North-Northwest Delhi Distribution Company Limited.
Power … (2/4)
INFRASTRUCTURE STATUS
Delhi November 2010
30
Power … (3/4)
Segment Name of company
Power generation
Indraprastha Power Generation Co
Limited (IPGCL)
Pragati Power Limited (PPCL)
NTPC Limited
Power transmission Delhi TRANSCO Limited (DTL)
Power distribution
BSES Yamuna Power Limited (BYPL)
BSES Rajdhani Power Limited (BRPL)
North Delhi Power Limited (NDPL)
New Delhi Municipal Council (NDMC)
Military Engineering Services (MES)
Power distribution in Delhi
DISCOM 1
DISCOM 2
DISCOM 3
Sources: www.delhisldc.org, www.bsesdelhi.com, www.ndpl.com, www.delhitransco.gov.in, www.ndplonline.com, www.ipgcl.com
INFRASTRUCTURE STATUS
Delhi November 2010
31
Power … (4/4)
INFRASTRUCTURE STATUS
• BYPL distributes power to around 1.15 million customers spread over 200 sq km area in Central and East Delhi.
• BRPL distributes power to around 1.53 million customers spread over 750 sq km area in South and West Delhi.
• NDPL distributes power to around 5 million customers spread over 510 sq km area in North and Northwest Delhi.
• While NDMC serves around 70,000 customers in New Delhi area, MES serves 10,000 customers in Delhi cantonment.
Delhi November 2010
32
Telecom infrastructure
Source: Department of Telecommunications, Annual Report 2009-2010
*Includes Noida, Gurgaon, Ghaziabad and Faridabad.
• According to Department of Telecommunications, as on December 2009, the Delhi circle had 26.7 million cellular phone subscribers accounting for 5.1 per cent share of the overall cellular base of the country.
• As of December 2009, Mahanagar Telephone Nigam Limited (MTNL) provided 2.67 million wire-line connections in Delhi.
• As on December 2009, tele-density in Delhi was 26.7 per cent, highest in the country.
• The state had 588,716 broadband subscribers* as of 2008.
Telecom infrastructure
Cellular subscribers: about 26.7 million
Wire-line subscribers: about 2.67 million
Internet/broadband subscribers: 588,716
Major Telecom operators in Delhi
• Bharti Airtel
• IDEA Cellular
• Vodafone Essar
• Mahanagar Telephone Nigam Limited (MTNL)
• Aircel Limited
• Reliance Communications
• Tata Teleservices Limited
Source: Cellular Operators Association of India (COAI)
INFRASTRUCTURE STATUS
Delhi November 2010
33
• Under the Jawaharlal Nehru National Urban Renewal Mission (JNNURM), total of 27 projects costing US$129.6 million have been sanctioned for Delhi during 2008-09 and 2009-2010.
• The key projects focus on traffic management plan for designated areas, sewerage system improvement and urban renewal plans along with heritage conservation.
• According to the Delhi 2021 Master Plan, special emphasis has been laid on improved solid-waste management policies. The short-term goals are: capacity building with respect to financial services and performance management, effecting trial runs of collection and waste-reduction schemes, developing transport, land-fill sites and transfer stations for waste and focussing on bio-medical and hazardous waste management programme.
• With respect to traffic management, the focus in the master plan is on developing integrated multi-modal transport system, creating infrastructure for alternate transport, e.g., bicycles, creating an environment for public transport prioritisation by customers and improving suburban railway with technology upgrade.
• For the Commonwealth Games held in October, 2010, projects worth US$ 5.9 billion were taken up to develop infrastructure, which included developing stadiums, houses, bus depots, street scrapping, extension of metro railway services and augmentation of bus services.
Urban infrastructure
Sources: JNNURM, Ministry of Urban Development, delhiplanning.nic.in
INFRASTRUCTURE STATUS
Delhi November 2010
34
Project name Sector PPP typeProject cost
(US$ million)Stage
Modernisation of Delhi International Airport Airports LDOT 1,869.6Under
construction
Development of Delhi International Centre near Andhra
Bhavan, New DelhiUrban development DBFOT 231.3 Planned
Delhi-Gurgaon highway Roads BOT-toll 154.3 In operation
Delhi-Noida Toll Bridge Roads BOOT 88.7 In operation
Badarpur elevated highways Roads BOT-toll 73.9 In operation
Integrated municipal waste processing complex at NDMC
compost plant site, Okhla Urban development BOOT 14.1 In operation
Construction of 197 Bus-Q-Shelters in NDMC area Urban development BOOT 3.3 In operation
Development of integrated multi-level parking
infrastructure at three sites in the NDMC areaUrban development BOOT 1.7 In operation
Centralised waste treatment facility at Ghazipur Urban development N.A. 1.3 In operation
Centralised biomedical waste treatment facilities, Okhla Urban development BOT-annuity 0.2 In operation
Key public private partnership projects
LDOT: Lease-develop-operate-transfer, DBFOT: Design-build-finance-operate-transfer, BOT: Build-operate-transfer, BOOT: Build-own-operate-
transfer, EOI: Expression of interest
N.A.: Not available
Source: pppindiadatabase.com
INFRASTRUCTURE STATUS
Delhi November 2010
35
Education sector … (1/2)
• Delhi had a literacy rate of 81.7 per cent as against the national average of 65 per cent as per the Census 2001.
• In 2001, the male literacy rate stood at 87.3 per cent, while female literacy was at 74.7 per cent.
• During 1991-2001, male and female literacy rates have improved by 5.36 per cent and 8.01 per cent, respectively.
• The gap between male and female literacy rates also has come down from 15.02 per cent (in 1991) to 12.37 per cent in 2001.
• As of 2007-08, there were 51 pre-primary schools, 2,569 primary schools, 643 middle level schools and 1,759 senior secondary/secondary schools in Delhi.
• State Government‟s spending on education has increased from US$ 162 million in 2007-08 to US$ 217.8 million in 2008-09, accounting for 10.3 per cent of plan expenditure.
INFRASTRUCTURE STATUS
Delhi November 2010
36
Education sector … (2/2)
• At the intermediate college level, courses in the science, arts and commerce streams are offered.
• Vocational courses are offered in the fields of agriculture, engineering and technology, home science, paramedical, business and commerce, and humanities.
INFRASTRUCTURE STATUS
Higher education in Delhi
• No of universities-5
• Deemed universities-10
• Institutes of national importance-2
• Colleges for general education-78
• Only boys-1
• Only girls-20
• Co-educational-57
• Colleges for professional education-88
• Only girls-2
• Co-educational-86
Recognised universities
• Delhi University
• Jawaharlal Nehru University
• Jamia Millia Islamia University
• Guru Gobind Singh Indraprastha University
• Indira Gandhi National Open University
Leading professional and degree colleges
• Indian Institute of Technology Delhi (IIT Delhi)
• Netaji Subhas Institute of Technology
• Delhi College of Engineering
• All India Institute of Medical Sciences (AIIMS)
• Lady Shri Ram College for Women
• Delhi School of Economics
• St Stephen's College
• Indian Institute of Mass Communication
• Indian Statistical Institute
Source: Directorate of Higher Education, Government of
NCT of Delhi
Source: Statistical Abstract, Directorate of Higher Education,
Government of NCT of Delhi
Delhi November 2010
37
• As of March 2008, there were 724 medical institutions in Delhi with a total of 36,352 beds.
• As of March 2008, there were 2,140 beds in medical institutions per million populations of Delhi.
• Delhi has a number of Super Specialty Hospitals both in the public and private sectors.
Leading hospitals in Delhi
All India Institute of Medical Sciences (AIIMS)
Hindu Rao Hospital
Dr Ram Manohar Lohia
G. B. Pant Hospital
Moolchand Hospital
National Chest Institute
National Heart Institute
Rajiv Gandhi Cancer Institute & Research
Safdarjung Hospital
Deen Dayal Hospital
Guru Teg Bahadur Hospital
*Per thousand persons
** Per thousand live births
Sources: Economic survey, 2008-09, Ministry of Health & Family
Welfare
Health infrastructure
Leading private hospitals in Delhi
Batra Hospital
Indraprastha Apollo Hospitals
Escorts Heart Institute and Research Centre
Fortis Hospital
INFRASTRUCTURE STATUS
Health indicators
Birth rate* 18.4
Death rate* 4.8
Infant mortality rate** 35
Delhi November 2010
38
• Delhi‟s rich history is reflected in its forts, monuments, palaces, gardens and bazaars that were created by its rulers during the different periods of their occupation.
• The remains of a large number of such historical places and monuments are the sites of attraction for visitors and tourists in Delhi.
• In addition to these historical places, a large number of gardens, buildings, playgrounds, institutional buildings, markets and event places were constructed by the British till1947 and thereafter by the Government of India and Government of Delhi.
• In addition, Delhi and the NCR have number of convention centres, golf courses, hotels, restaurants, and recreational centres offering international standard of services.
Cultural infrastructure
Key cultural destinations in Delhi
Purana Quila
Qutub Minar
Tughlakabad Fort
Red Fort
Humayun Tomb
Safdarjung Tomb
Jama Masjid
Rashtripati Bhawan, Sansad Bhawan,Central Secretariat
India Gate
Lodhi Garden, Nehru Park, Buddha Jayanti Park
Connaught Place
Lotus Temple
Akshardham Temple
INFRASTRUCTURE STATUS
Delhi November 2010
39
• Delhi was the host city for Commonwealth Games 2010.
• For its successful organisation, the State Government had taken up 59 projects/schemes directly related to games. Some of the major projects/schemes were as follows:
• Construction of Tyagraja stadium.
• Renovation and expansion of the Talkatora, Shivaji and Chhattrasal stadiums.
• Construction of a training indoor stadium at Ludlo Castle.
• Construction of water treatment plant and sewerage-water treatment plant at the games village.
• A polyclinic will also be established at the games village, in addition to medical centres at each location.
• IT system for commissioning a dedicated communication network system.
Cultural infrastructure – Commonwealth Games 2010 … (1/2)
INFRASTRUCTURE STATUS
Delhi November 2010
40
Cultural infrastructure – Commonwealth Games 2010 … (2/2)
Commonwealth Games, 2010
Motto: COME OUT and PLAY
Participating nations: 72
Events across disciplines: 17
Aquatics, Archery, Athletics, Badminton, Boxing, Cycling,
Gymnastics, Hockey, Lawn bowls, Net ball, Rugby, Shooting,
Squash, Table Tennis, Tennis, Weightlifting, Wrestling
Opening ceremony: October 03, 2010
Closing ceremony: October 14, 2010Source: www.cwgdelhi2010.org
INFRASTRUCTURE STATUS
Source: www.cwgdelhi2010.org
Delhi November 2010
41
Narela Industrial Complex
DSIIDC has developed 612 acres of land in the Narela
region. The first phase of construction of 1,800 plots is
over.
The construction of facility centres, providing shops and
commercial spaces have already been completed.
About 50,000 trees have been planted in the complex.
An area of 10 acres covered under the central park is
proposed to be developed as central plaza.
Of the remaining land available in the estate, 70 acres is
proposed to be utilised for relocation of industries.
There is also a proposal for construction of a high-tech
estate for ITeS in an area of 50 acres available in the
complex.
• On the industrial infrastructure front, the State has taken a number of development initiatives such as re-development of industrial clusters, maintenance of industrial areas under PPP model.
• The State Government has initiated a set of prestigious projects including those in industrial infrastructure for the specific sectors, through the Delhi State Industrial and Infrastructure Corporation Limited (DSIIDC).
Industrial clusters … (1/2)
PPP: Public private partnership.
Source: dsidc.org
INFRASTRUCTURE STATUS
Delhi November 2010
42
Major industrial areas in Delhi
Kirtinagar Industrial Area: Kirtinagar Industrial Area is located in Western part of Delhi and has been developed by the DSIIDC.
Mangolpuri Industrial Area: Mangolpuri Industrial Area is located in Western part of Delhi and has been developed by the DSIIDC.
Naraina Industrial Area: Naraina Industrial Area is located in Northern part of Delhi. It was set up by the Delhi Development
Authority (DDA) in 1970. It occupies a place of pride among the industrial estates in Delhi and is divided into two phases with
around 1,200 industrial units, which manufacture electronic and electrical goods, engineering goods, plastic goods, readymade
garments and sanitary fittings.
Okhla Industrial Area: Okhla Industrial Area is located in Southern part of Delhi and is hub of industrial activity. Many export
houses are located in the area along with some of the multinationals such as Oriflame, Reckitt Benckiser etc.
Bawana Industrial Area: Bawana Industrial Area is located in Northern part of Delhi, where DSIDC will develop 15,250 plots of
100-250 square metre each.
Industrial clusters … (2/2)
Source: dsidc.org
INFRASTRUCTURE STATUS
Delhi November 2010
43
Sources: www.delhimetrorail.com, industry sources
IT park, Shastri park
Upcoming SEZ at Baprola
SEZ for IT and ITeS: The IT and ITeS SEZ is being set
up in an area of 26 acres at an estimated cost of US$
85.8 million.
The SEZ is expected to provide direct employment to
36,000 people while generating 108,000 jobs, indirectly.
The IT SEZ will also house convention halls, hotels, a
hospital and residential accommodation.
SEZ for Gems and jewellery: It is being set up in an area
of 41.4 acres at an estimated cost of US$ 106 million.
The SEZ is expected to provide direct jobs to 18,000
people and indirect employment to 54,000 people.
• The Delhi Metro Rail Corporation Limited (DMRC) has conceptualised and developed a world-class IT park complex comprising IT Park Block-1 (operational), IT Park Block-2, which is ready for occupancy and IT Park Block-3 (yet to be constructed).
• The complex is situated very close to Shastri Park metro station.
• IT Park Block-1 has got the distinction of being 'Delhi's First IT Park'. It is a fully air-conditioned building, equipped with several facilities and state-of-the-art technical systems. This building has been in operation since April 2005.
• IT Park Block-2 is an improved version of IT Park Block-1. Additionally, it is technologically advanced and is also National Buildings Code, 2005, compliant.
INFRASTRUCTURE STATUS
Delhi November 2010
44
SEZs
SEZs and industrial clusters
Industrial clusters in Delhi
IT and ITeS SEZ-
Baprola
Gems and Jewellery
SEZ-Baprola
IT Park, Shastri Prak,
DMRC
Narela Industrial
Complex
Okhla Industrial Area
Kirtinagar Industrial
Area
Mangolpuri Industrial
Area
Naraina Industrial
Area
SEZ Location
Industrial Area Location
INDEX
Operational
Upcoming
INFRASTRUCTURE STATUS
Bawana Industrial
Area
Delhi November 2010
45
Infrastructure typeInvestments
(US$ million)
Power* 1,249.6
Roads 1,029.8
Railways 4,511.2
Airport 2,154.6
Total 8,945.4
Infrastructure investments
*Generation and distribution
Source: CMIE
As of March 2010
• As of March 2010, infrastructure investments in Delhi were over US$ 8.9 billion.
• Over 74 per cent of investments in infrastructure were in the area of railways and airports.
• About 14 per cent of the investments were in the power sector, while another 12 per cent were in the road transport sector.
INFRASTRUCTURE STATUS
Delhi November 2010
46
Contents
Advantage Delhi
State economy and socio-economic profile
Infrastructure status
State policies and incentives
Business opportunities
Doing business in Delhi
DELHI November 2010
47
Industrial Policy for Delhi, 2010-2021
Aim: The Industrial Policy for Delhi, 2010-2021 aims to make Delhi a hub of clean, high-technology and skilled economic activities
by 2021 by adhering to the following basic principles:
• Infrastructure development
• De-congestion
• Promoting „walk to work‟
• Simplifying business
• Industry consultation in decision making
• Sustainability
Key objectives:
• Promote non-polluting and clean industries.
• Promote high-technology and skilled industries in Delhi, to keep in-migration of unskilled labour to minimum.
• Develop world-class infrastructure within planned industrial estates and regularised industrial clusters.
• Promote cluster approach and walk to work concepts, wherever possible.
• Facilitate business through procedural simplification and e-governance measures.
• Promote transparent and business-friendly environment.
Sector-specific policies … (1/6)
STATE POLICIES AND INCENTIVES
Delhi November 2010
48
Industrial Policy for Delhi, 2010-2021 (continued)
Promotional measures:
• Classification: Based on requirement of land and infrastructure, knowledge-intensity and clean nature of operations, activities such as IT and ITeS, educational services, business and financial services, media, research and development, design and biotechnology are classified as knowledge-based industry (KBI). Businesses classified as KBI will be allowed to operate in industrial and commercial areas.
• Handicrafts, handlooms and khadi: Handicrafts, handlooms and khadi industries will be preserved and infusion of modern technologies will be encouraged. To enhance linkages of these industries with fashion and interior design industry, handicrafts,handlooms and khadi industries can be set up in the proposed fashion technology and design park.
• Skill development: Skill development of the workforce will be encouraged. Department of Training and Technical Education (DTTE) will be the nodal body for promoting skill development.
• Promote industry-academia linkage, innovation and entrepreneurship: Industry-academia relationship with renowned educational and research institutes will be promoted through award and recognition. DTTE along with Department of Industries will involve industry associations to explore opportunities in industry-academia collaborations. A centre of excellence will beestablished for guiding entrepreneurs on quality related matters.
• Trade and commerce: Recognising the interlink among trade, commerce and industry and in order to maintain balance between the commercial and industrial aspects of economic activity, „commerce‟ will be brought under Department of Industriesand the same will be named as Department of Commerce and Industry.
Sector-specific policies … (2/6)
STATE POLICIES AND INCENTIVES
Delhi November 2010
49
Industrial Policy for Delhi, 2010-2021 (continued)
Industrial asset management and development:
• Land Bank: Government of Delhi may create a land bank which will comprise land acquired by Government of Delhi or its
nominated agency for industrial and economic development of Delhi.
• Infrastructure development in industrial areas: To finance industrial development, it has been proposed to set up an
Industrial Development O&M Fund (IDOF). The IDOF can be a handy tool for the Department of Industries to fund its
development activities such as operations and maintenance of industrial estates, funding infrastructure creation, cluster
development and re-development.
• Redevelopment: The Delhi Government will push for guidelines on development of industrial areas through land
amalgamation and link it to Transfer of Development Rights (TDR) mechanism.
• Cluster development: Recognising advantages of clusters, where units from similar sectors congregate, cluster approach will
be encouraged for new industrial areas. Private participation will be promoted for developing specialised industrial parks or
special economic zones.
• Relocation and phasing out of polluting units: As per relocation scheme, in April 1996, total of 27,905 units were
declared eligible for plots/flats at Bawana, Jhilmil, Narela, Badli and Patparganj.
• Industrial waste management: After technical assessment, Government of Delhi will take steps to ensure effective
functioning of common effluent treatment plants (CETP) and facilitate waste disposal as per statutory provisions.
Simplifying business:
• Procedural simplification: A business facilitation council (BFC) will be formed which will provide all clearances for setting
up business within specified time frame.
• Business facilitation mission: On efficient implementation, the business facilitation mission will be able to resolve the issue
of multiplicity to a large extent and links to all clearances and payment gateways will be available at one place.
Sector-specific policies … (3/6)
STATE POLICIES AND INCENTIVES
Delhi November 2010
50
Transport Policy, 2002
Objectives: This policy has been framed with a view to provide safe, eco-friendly, cost-effective and efficient modes of
transportation through a well integrated multi-modal transport system. The policy aims to make Delhi a well-managed, clean and
dynamic city, which is involved in serving its citizens efficiently.
Key initiatives:
• Reduce traffic congestion on roads.
• Improve air quality by lower levels of vehicular pollution.
• Enhance road safety while improving amenities for commuters.
• Augment mass transport by massive investments accompanied by institutional improvements.
• Provide adequate, accessible and affordable modes such as buses, mini buses, electric trolley buses complemented by a network
of rail-based mass rapid transit systems, etc.
Sector-specific policies … (4/6)
STATE POLICIES AND INCENTIVES
Delhi November 2010
51
Information Technology Policy, 2000
Aim: The IT policy is governed by six “Es”: electronic-governance, equality, education, employment, entrepreneurship and
economy. The policy aims to promote these six goals in an integrated and parallel fashion for the overall development of
information, communication technology in the state in terms of infrastructure and usage.
Objectives:
• E-governance: To use e-governance as a tool and deliver a government that is more proactive and responsive to its citizens.
• Equality: To use the power of IT to achieve the objectives of eradicating poverty, improving healthcare, empowering women andeconomically weaker sections of the society.
• Education: To encourage the use of IT in schools, colleges and educational institutions in the state so as to enable the students to improve their skills, knowledge and job prospects and enable them to obtain employment in this sunrise industry.
• Employment: To use IT for generating additional employment for the new digital economy.
• Entrepreneurship: To unleash the Delhi incubation engine, promote entrepreneurship, earn foreign exchange, and increase contribution of IT to economic growth of the state.
• Economy: To encourage and accelerate investments and growth in IT hardware, software, internet, training, IT enabled services, telecom, e-commerce and related sectors in the state.
• To use IT effectively in industries to make them competitive and web-enabled.
• To provide adequate infrastructure in the state so that IT sector can flourish.
• To use IT for ushering world-class e-tourism in the state.
Sector-specific policies … (5/6)
STATE POLICIES AND INCENTIVES
Delhi November 2010
52
Information Technology Policy, 2000 (continued)
Incentives:
• Zero sales tax*: The government is in favour of zero sales tax on the transactions of various IT related hardware and software, such as
• Sale and leasing of computers and its accessories.
• Inter-state sales of computers, parts, accessories and computer consumables.
• CD-ROMS, optical disc media or magnetic media containing text, data or multimedia.
• IT industries in residential area:The State Government shall strongly recommend to the Government of India to permit software and service units to function in residential areas subject to such reasonable restrictions as may be imposed by the government in public interest.
• IT software and service industry is entitled to industry status, which facilitates easy loans and financing at industry rates.
• The industry units will be exempted from routine checks and they have facility for self-certification.
• They have been given permission for a three-shift operation.
• The government will establish modern IT parks in collaboration with private sector. The parks will have high-speed telecom facility and plug and play built-up modules for minimising gestation period of new projects.
• Establishing incubation centre: The State Government will set up an “incubation centre” that will guide entrepreneurs to makebusiness plans, advise on mergers and acquisitions, and network with venture capital companies including the Venture Capital Fund Company to be created by the Government of Delhi. The Centre will also undertake financing of small IT companies.
Sector-specific policies … (6/6)
*However, in keeping with the ruling of a uniform sales tax in all states, the government shall fix the sales tax on hardware and software not
above the agreed uniform floor rate (UFR). The State Government, however, lobbies for zero sales tax on all IT products along with other states
and Central Government.
STATE POLICIES AND INCENTIVES
Delhi November 2010
53
Company logos cited in this section are registered trademarks of the respective companies
Contents
Advantage Delhi
State economy and socio-economic profile
Infrastructure status
State policies and incentives
Business opportunities
Doing business in Delhi
DELHI November 2010
54
Banking and financial services sector
• The city is home to a number of private and public banks and financial services institutions.
• These business houses deal in banking transactions, documentations, negotiations, loan agreements, etc. The city also has commercial banks, industrial banks and some of the leading foreign banks.
• The service points are spread across the city while the Connaught Place, Chandni Chowk, BarakhambaRoad are the key points in the city where key offices of a large number of organisations are located.
Key players
Reliance Life Insurance
Life Insurance Corporation of India
Travelex
State Bank of India
United Bank of India
The Royal Bank of Scotland N.V. (RBS)
Bank of America
Deutsche Bank
HSBC Bank
CITIBANK
Standard Chartered Bank
BNP Paribas
Power Finance Corporation
BUSINESS OPPORTUNITIES
Delhi November 2010
55
BFSI – company profiles … (1/4)
Reliance Life Insurance • Reliance Life Insurance is an associate company of Reliance Capital Limited, a part of
Reliance-Anil Dhirubhai Ambani Group.
• Reliance Capital is one of India‟s leading private sector financial services companies and ranks
among the top private sector financial services and banking companies, in terms of net worth.
It has interests in asset management and mutual funds, stock broking, life and general
insurance, proprietary investments, private equity and other activities in financial services.
• In Delhi the insurance company has branches located at Asaf Ali Road, Chandni Chowk,
Janakpuri, Najafgarh, Narela, Rohini and Sohna.
Life Insurance Corporation of
India
• The Life Insurance Corporation of India (LIC) is the largest life insurance company in India. It
was founded in 1956 and it is also the country's largest investor. It is fully owned by the
Government of India. It has assets of an estimated US$ 211 billion. Headquartered in Mumbai,
the Life Insurance Corporation of India has eight zonal offices and 100 divisional offices
located in different parts of India, at least 2,048 branches located in different cities and towns
of India along with satellite offices attached to about 50 branches, and has a network of
around one million agents for soliciting life insurance business from the public. It has
Northern region headquarters at Connaught Place in Delhi.
Travelex • Travelex is the world‟s largest non-bank provider of commercial cross-border payment
services. It is the world‟s largest retail foreign exchange specialist, with over 700 branded
retail branches, principally in airports and tourist locations. The business also provides
outsourced travel money services by supplying foreign currency to financial institutions and
travel agencies, as well as by fulfilling the individual orders of their customers. It has two
offices at the Delhi international airport.
BUSINESS OPPORTUNITIES
Delhi November 2010
56
BFSI – company profiles … (2/4)
State Bank of India • The State Bank of India is the country‟s oldest bank and largest in terms of balance sheet size,
number of branches, market capitalisation and profits.
• The bank is the largest provider of infrastructure debt and the largest arranger of external
commercial borrowings in the country. It is the only Indian bank to feature in the Fortune
500 list.
• The bank also provides complete payment solutions to its clientele with its over 22,000
automated teller machines (ATM) and other electronic channels such as Internet banking,
debit cards and mobile banking.
• The bank is entering into many new businesses with strategic tie ups – pension funds, general
insurance, custodial services, private equity, mobile banking, point-of-sale merchant
acquisition, advisory services, structured products.
• In Delhi, it has branches located at Najafgarh Village, AGCR Building, Ajmal Khan Road, Anaj
Mandi Shahdara, Anand Vihar, Ansari Naagr, Asaf Ali Road, Ashok Vihar and Asian Games
Village.
United Bank of India • United Bank of India (UBI) is one of the 14 major banks which were nationalised in July 1969.
Its predecessor, the United Bank of India Limited was formed in 1950 with the amalgamation
of four banks, viz., Comilla Banking Corporation Limited (1914), Bengal Central Bank Limited
(1918), Comilla Union Bank Limited (1922) and Hooghly Bank Limited (1932).
• The bank has 1,484 branches. In Delhi, the bank has branches located in Aruna Asaf Ali Road,
Chandni Chowk, Chittranjan Park, Connuaght Circus, Daryaganj, etc.
BUSINESS OPPORTUNITIES
Delhi November 2010
57
BFSI – company profiles … (3/4)
The Royal Bank of Scotland
N.V. (RBS)
• Starting operations 300 years back, The Royal Bank of Scotland Group has grown to become
one of the leading financial services firms in the world. RBS has strengthened its India
operations by buying ABN AMRO, a Dutch bank. The bank offers a range of transaction
banking, fixed income and foreign exchange products and services, personal loans, credit cards,
savings accounts, financial planning, investment and insurance services in India. In Delhi, the
bank has branches located at Barakhamba Road, Hauz Khas, Greater Kailash, Rajouri Garden,
etc.
Bank of America • The Indian branch of the Bank of America was started in 1960 in Hyderabad and the bank
added four more branches by 1999. The business processes of bank are handled in Hyderabad,
Mumbai and Gurgaon. The major divisions of the bank are corporate banking, consumer
banking, investment management and international operations. The bank has presence in Asia,
Europe, Middle East, Africa, Latin America, the US and Canada. The bank has offices in Delhi in
central locations such as Connaught Place.
Deutsche Bank • Deutsche Bank AG is a leading global investment bank and was established in India in 1980. The
bank launched its retail banking service in India in October 2005, followed by the launch of
credit card services in July 2006. Deutsche Bank India employs more than 4,000 people and has
branches in several cities of India, including New Delhi, Mumbai, Chennai and Kolkata.
HSBC Bank • Hongkong Shanghai Banking Corporation Limited (HSBC Bank), is a fully owned subsidiary of
the HSBC Group. The bank provides a comprehensive range of services such as private
banking, commercial banking, personal financial services, corporate and investment banking.
The HSBC group has more than 9,000 offices in about 86 countries across the world. It has
several branches in Delhi.
BUSINESS OPPORTUNITIES
Delhi November 2010
58
BFSI – company profiles … (4/4)
CITIBANK • Citibank was established in India in the year 1902 with its head office located in Mumbai.
Citibank India has carved a niche for itself in the area of providing top-notch consumer
finance lending services. In Delhi, it has branches in Punjabi Bagh, Vasant Vihar, South
Extension, Nehru Place, Connaught Circus, etc.
Standard Chartered Bank • The Standard Chartered Bank is one of the leading banks and has its branches spread all over
the world. A majority of the profit earned by the bank comes from its business operations
related to wholesale and consumer banking in Asia, Africa and Middle-East countries. In Delhi,
it has branches located in Barakhamba Road, Connaught Place, Chanakyapuri, South
Extension, Friend‟s Colony, Greater Kailash, Preet Vihar and Karol Bagh.
BNP Paribas • Present across Europe through all its business lines, the group has four domestic retail
banking markets in France, Italy, Belgium and Luxembourg. It has a large international
network with operations in 84 countries and 201,100 employees, including 158,800 in
Europe, 15,100 in North America and 10,600 in Asia. In Delhi, it has a branch located at
Barakhamba Road.
Power Finance Corporation
(PFC)
• PFC was set up in July 1986 as a financial institution dedicated to power sector financing and
committed to the integrated development of the power and associated sectors. It was
registered as a non-banking finance company by the Reserve Bank of India and conferred the
“navratna” status by the Government of India in June 2007. The company provides services
such as project term loan, lease financing, direct discounting of bills, short term loans and
consultancy services for various power projects in generation, transmission and distribution
sectors as well as for renovation and modernisation of existing power projects. Ministry of
Power, Central Electricity Authority and PFC are working together to facilitate development
of ultra mega power projects with capacity of about 4,000 MW each under tariff-based
competitive bidding route. The company is headquartered in New Delhi.
BUSINESS OPPORTUNITIES
Delhi November 2010
59
Agri and processed food sector
Key companies
Mother Dairy
Kohinoor Foods Limited
Shakti Bhog
Hind Agro Industries
Allanasons Limited
Sterling Agro Industries Limited
• The city has a number of agriculture trading markets and food processing industries.
• It acts as a nodal location for exchange of goods with Northern parts of the country because of good connectivity and supporting infrastructure.
• There are nine principal markets and 12 different submarkets for trade of agricultural produce in Delhi.
• The main food trade markets are located in Narela, Azadpur, Tikri Kalan, Shahdara, Bagh Diwar, Keshopur, Gazipur, Najafgarh and Mehrauli
BUSINESS OPPORTUNITIES
Key players
Ministry of Food Processing Industries (MoFPI)
National Agricultural Cooperative Marketing
Federation of India Limited (NAFED)
The Agricultural and Processed Food Products
Export Development Authority (APEDA)
All India Food Processors' Association (AIFPA)
Delhi November 2010
60
Ministry of Food Processing
Industries (MoFPI)
• The Ministry of Food Processing Industries, set up in July 1988, is the central agency of the
Central Government, responsible for developing a strong and vibrant food processing sector
in the country with a view to create increased job opportunities in rural areas, enable farmers
to reap benefit from modern technology, create surplus for exports and stimulate demand for
processed food. The MOFPI centre is in the Panchsheel Bhavan located on August Kranti
Marg.
National Agricultural
Cooperative Marketing
Federation of India Limited
(NAFED)
• National Agricultural Cooperative Marketing Federation of India Limited (NAFED) was
established in October 1958 and was registered under the Multi-state Cooperative Societies
Act. NAFED was set up with the objective of promoting cooperative marketing of agricultural
produce to benefit the farmers. Agricultural farmers are the main members of NAFED and
they have participative authority. NAFED is headquartered in New Delhi.
The Agricultural and
Processed Food Products
Export Development
Authority (APEDA)
• The Agricultural and Processed Food Products Export Development Authority (APEDA) was
established by the Government of India under the Agricultural and Processed Food Products
Export Development Authority Act passed by the Parliament. APEDA is mandated with the
responsibility of export promotion and development of the products such as fruits, vegetables
and related products, meat and products, confectionery, dairy products, etc. The main office of
APEDA is located near Siri Fort auditorium in New Delhi.
All India Food Processors'
Association (AIFPA)
• All India Food Processors' Association (AIFPA) was established in 1943 by food processors in
India, involved in the processing of fruits and vegetables, meat and fish, milk and milk products
and also the manufacturers of biscuit and confectionery products, ready-to-serve beverage and
ethnic delicacies, etc. Member industries account for a large percentage of the total production
and exports of this industry. AIFPA has its main office located in Delhi.
Agri and processed food sector – enabling organisations
BUSINESS OPPORTUNITIES
Delhi November 2010
61
Mother Dairy • Mother Dairy was set up in 1974 under the “Operation Flood Programme”. It is now a
wholly-owned company of the National Dairy Development Board (NDDB). Mother Dairy
markets and sells dairy products such as liquid milk, curd, ice creams, cheese and butter
under the „Mother Dairy‟ brand, the “Dhara” range of edible oils and the “Safal” range of
fresh fruits and vegetables, frozen vegetables and fruit juices, at the national level, through its
sales and distribution networks for marketing food items.
• Mother Dairy milk has a market share of around 66 per cent in the branded sector in Delhi
where it sells 2.3 million liters of milk, daily and undertakes its marketing operations through
around 14,000 retail outlets and 845 exclusive outlets of Mother Dairy. Further, the ice
cream brand of the company has around 62 per cent market share in Delhi. The production
plant of the company is located in Patparganj. It also has a distribution facility with an annual
handling capacity of 200,000 tonnes.
Kohinoor Foods Limited • It offers an extensive range of products that caters to all kinds of consumers in different parts
of the world - from basmati rice, ready-to-eat products, cook-in sauces and cooking pastes to
spices, seasonings and frozen food. It has a strong market presence not only in India but also
in the US, the UK, Dubai, Canada, Japan, Australia, Singapore and other European countries.
It has an office in Greater Kailash in New Delhi. In 2009-2010, total revenue of the company
was US$ 163 million.
Shakti Bhog • Shakti Bhog Foods Limited (SBFL), incorporated in 1992, was a pioneer in branding and
packaging a daily use product such as wheat flour.
• It has now entered into other daily use consumption product segments such as basmati and
general rice, pulses and beans, corn flour, mustard oil, pickles, salt and porridge.
• It has a production facility on the GT-Karnal Road, Delhi. The company has one of the largest
flour mills in Asia with capacity of 3,000 tonnes.
Agri and processed food sector – company profiles … (1/2)
BUSINESS OPPORTUNITIES
Delhi November 2010
62
Hind Agro Industries • Hind Agro Industries Limited has Asia‟s most modern abattoir-cum-meat processing plant at
Aligarh in Uttar Pradesh. It is a joint venture of Hind Industries Limited, the Government of
Uttar Pradesh and assisted by Government of India.
• The company has production capacity of 400 tonnes certified by APEDA and has a corporate
office located in Okhla Industrial Area, New Delhi.
Allanasons Limited • Allanasons is India's leading exporter of processed food products and agro commodities. The
company has been designated as a five star trading house by the Government of India. It is the
world's leading producer and exporter of frozen halal boneless buffalo meat.
• The group has made substantial investments in creating world-class integrated food
processing complexes. Its facilities have been certified for quality and product safety systems
under ISO 9001:2000, HACCP and ISO 14001 (Environment Management System), etc. The
company has an office in Scindia House, Connaught Circus, New Delhi.
Sterling Agro Industries Limited • Sterling Agro Industries markets its dairy products under its brands “NOVA” and “A-ONE”.
• The company‟s office in Delhi is located at Pitampura. In 2008-09, total turnover of the
company was US$ 154 million.
Agri and processed food sector – company profiles … (2/2)
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Construction and real estate sector
• There are several infrastructure development companies located in the state.
• These companies are involved in construction of residential and commercial complexes, townships, power projects, hospitals, hotels, schools, roads and public utility infrastructure.
Key companies
DLF
Unitech
Parsavnath Developers
Ansal API
BL Kashyap
Jaypee Group
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DLF • DLF is primarily a real estate developer, rated as India's largest construction company in the sector. DLF has been in this industry for over 60 years, and has developed homes, offices, malls, SEZs, hotels and infrastructure projects.
• DLF started off with initial venture in New Delhi (Qutub Enclave) and then proceeded to build the Gurgaon township. Now, it has a pan-India presence, with its properties being developed at almost all the Tier I and II cities of India. In Delhi, in the commercial sector, DLF has built infrastructure in Vasant Kunj, Saket, Vasant Vihar. It has also developed some office spaces. Corporate office of the company is located in Delhi. In 2008-09, total revenue of the company was US$ 615 million.
Unitech • Unitech started in 1972. The company has ventured into constructing power transmission lines, highways, theme parks, steel plants, residential dwellings, indoor stadiums and hotels.
• In Delhi, Unitech‟s noteworthy achievements include the Rohini amusement park, which is spread over 62 acres in Northwest Delhi. The project encompasses a shopping mall, “Metrowalk”, spread across 221,000 sq ft, an adventure island, a world class amusement park and a water park. Registered office of the company is located in Delhi. In 2009, total revenue of the company was US$ 386 million.
Construction and real estate – company profiles … (1/3)
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Parsavanath Developers • Parsvnath Developers Limited is one of India‟s leading real estate developers, with pan-India presence across 45 cities in 16 states. Parsvnath Developers Limited has a diversified portfolio which includes, integrated townships, group housing, commercial complexes, hotels, IT parks, build-operate-transfer (BOT) projects, SEZs and third-party contracting. The company has 95 ongoing projects and a total developable area of over 194 million square feet across all real state verticals.
• Parsvnath Developers Limited is an ISO 9001, 14001 and OHSAS 18001 certified company.
• It is developing “La Tropicana” near Civil Lines on Magazine Road in North Delhi. It is spread over 16.8 acres and offers premium luxury for the occupants. Parsvnath Paramount is a super luxury air-conditioned residential area planned at Subash Nagar near Rajouri Garden and built on the same lines as La Tropicana.
• The company is developing eight shopping malls in Delhi on build-operate-transfer (BOT) basis along with Delhi Metro Rail Corporation.
Ansal API • One of the oldest real estate developer companies in the NCR, Ansal API has ventured in to retail shopping malls, township development, hotels, clubs, facilities management, etc. The company has completed several residential buildings like Gauri Sadan, Upasana at Hailey Road and Dhawan Deep on the Jantar Mantar Road at Connaught Place in New Delhi.
• The company has also constructed the “Ansal Plaza” shopping mall in South Delhi, apart from several landmark high-rise commercial buildings such as the Statesman House, etc.
Construction and real estate – company profiles … (2/3)
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BL Kashyap • Established in 1978, it is one of the most respected construction and infrastructure development companies with a pan-India presence. The company‟s service portfolio extends across the construction of factories and manufacturing facilities, IT campuses, commercial and residential complexes, malls and hotels. The corporate office is located on Mathura Road, New Delhi.
Jaypee Group • The Jaypee Group is a well diversified infrastructure and industrial conglomerate in India. It has diversified along various businesses such as engineering and construction, cement, private hydropower, hospitality, real estate development, expressways and highways.
• In Delhi, the group has constructed and operates luxury hotels, the Jaypee Vasant Continental and the Jaypee Siddharth.
Construction and real estate – company profiles … (3/3)
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IT, ITeS and other knowledge-based industries
• There are a number of software companies in Delhi. These organisations are involved in the businesses of Enterprise Resource Planning (ERP), Structured Query Language (SQL) server, document management system, Customer Relationship Management (CRM), software development, Active Server Pages (ASP), web developer, online office automation, etc.
• E-commerce companies in Delhi offer services such as registrations of domain names, tele-billing, electronic signatures, web hosting, etc.
• The units are spread across the state. With Government focussing on the sector, the prospects are very bright for IT related businesses and other knowledge-based industries such as consulting.
• Well known companies established in Delhi are Softwell, MetaOption, MindextendTechnologies Private Limited, Netsity Systems, NextGen IT Solutions Private Limited, One Earth Infotech, etc.
• NASSCOM, the premier trade body and the chamber of commerce of the IT and BPO industry in India is headquartered in New Delhi. The members of the association account for over 95 per cent of the industry revenue and employ over 2.24 million professionals.
• Enabling institutions such as Software Technology Parks of India (STPI), a society set up by the Ministry of Information Technology, Government of India for encouraging, promoting and boosting software exports from India is also located in New Delhi.
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Key industrial projects being executed
Project Sector PromoterInvestment
(US$ million)Location
New Delhi-Agra expressway Road project RoadwaysYamuna Expressway
Industrial Development
Authority
2,117.1Delhi-Agra
Delhi metro rail project, phase-II RailwaysDelhi Metro Rail
Corporation1,934.7 Delhi
Delhi international airport (modernisation) AirportDelhi International Airport
Private Limited1,173.9 Delhi
Bawana power project (Pragati-III)Gas-based
powerPragati Power Corporation 1,129.3 Bawana
Safdarjung hospital (New Delhi) project –
redevelopmentHealthcare
Government of India,
Ministry of Health & Family
Welfare
869.5AIIMS
crossing, Delhi
Road upgradation (UP link Road) project RoadwaysPublic Works Department,
Delhi62.9 Delhi
Elevated Road (Barapulla nalla) project - package II RoadwaysPublic Works Department,
Delhi40.9 Delhi
Dayabasti grade separator railway project Railways Northern Railway 23.0 Delhi
Indoor stadium (Delhi) project (up-gradation)Tourism and
recreationNDMC 22.6 Delhi
Institute of Medicine (Najafgarh) project Hospitals DSIIDC 22.1 Najafgarh
Hospital (Delhi) project Hospitals Lahore Hospitals Society 21.7 Delhi
Shivaji stadium (Delhi) project (modernisation)Tourism and
recreationNDMC 21.7 Delhi
Source: projectstoday.com
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Major industrial projects being planned
Project Sector PromoterInvestment
(US$ million)Location
Elevated ring Road (Noida)
projectRoadways Noida Toll Bridge Co Limited 572.8 Delhi
Integrated rail-cum-bus transit
(IRBT) systemRailways
Government of India, Ministry
of Railways486.7
Delhi-Gurgaon-
Ghaziabad
Jamnagar-Patiala pipeline project Gas pipelineReliance Gas Transportation
Infrastructure Limited356.5 Multiple states
Modern wholesale fruit market
(Tikri Khampur) projectMarket complex
Delhi Agricultural Marketing
Board147.7 Tikri Khampur
Multilevel underground carpark
(Delhi) projectCar parks Municipal Corporation of Delhi 22.6 Delhi
Hospital (Siraspur) project Hospitals Government of Delhi21.7
Siraspur
Hospital (Madipur) project Hospitals Government of Delhi21.7
Madipur
Hospital (Jwalapuri) project Hospitals Government of Delhi 21.7 Jwalapuri
Multilevel car parking (Delhi) Car parks DMRC21.7
Delhi
Police line complex (Delhi) Civil constructionPublic Works Department,
Delhi21.7 Delhi
Indraprastha Institute of
Technology (Delhi)Community services
Indraprastha Institute of
Information Technology25 Delhi
Source: projectstoday.com
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Contents
Advantage Delhi
State economy and socio-economic profile
Infrastructure status
State policies and incentives
Business opportunities
Doing business in Delhi
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Key investment promotion offices
Key agency Description
Delhi Financial CorporationThis organisation provides financial assistance for industrial and
commercial activities in the state.
Delhi State Industrial and Infrastructure Development
Corporation Limited (DSIIDC)
It is involved in providing infrastructure and marketing facilities to
industries.
Delhi Khadi and Village Industries BoardIt offers financial assistance to specific type of small scale industries
(khadi and village industries).
The Department of Industries, Government of NCT DelhiThis organisation serves as the nodal agency to plan, promote and
develop industries in the state.
State Level Export Promotion Scheme (SLEPC) has been constituted to draw export policy and action
plan and approve infrastructure projects for financial assistance under Assistance to States for Developing
Export Infrastructure and Allied activities (ASIDE) scheme of Central Government. DSIIDC is responsible
for the distribution of funds to the developer agency under the ASIDE scheme upon approval of a project.
DOING BUSINESS IN DELHI
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Approvals andclearances required
List of procedures Departments Estimated time
Registration for starting a new business
• Obtain director identification number (DIN) online from the Ministry of Corporate Affairs portal (national).
1 day
• Obtain digital signature certificate online from private agency authorized by the Ministry of Corporate Affairs (national).
• Reserve the company name online with the Registrar of Companies (ROC) (national).
• Stamp the company documents at the State Treasury (state).
Authorised agent
3 days
2 days
1 day
Get the Certificate of Incorporation from the Registrar of Companies, Ministry of Corporate Affairs (national)
ROC 5 days
Key approvals required … (1/5)
DOING BUSINESS IN DELHI
Source: www.doingbusiness.org
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73
Approvals andclearances required
List of procedures Departments Estimated time
Registration for starting a new business
• Make a seal (private).
• Obtain a Permanent Account Number (PAN) from an authorized franchise or agent.*
• Obtain a Tax Account Number (TAN) for income taxes deducted at the source from an authorized franchise or agent.*
Authorised agent
Authorised agent
1 day
12 days
12days
• Register for Value-Added Tax (VAT) at the Commercial Tax Office (state).*
• Register with Employees' Provident Fund Organization (national).*
• Register for medical insurance at the regional office of the Employees State Insurance Corporation (national).*
Central and State excise
9 days
13 days
15 days
Key approvals required … (2/5)
DOING BUSINESS IN DELHI
* Parallel Activity
Source: www.doingbusiness.org
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Approvals andclearances required
List of procedures DepartmentsEstimated
time
Obtaining construction permit
• Obtain no-due tax certificate from the House Tax Department (municipal).
• Obtain No-objection certificate regarding land use as per master plan/zonal plan (municipal).
• Notarise the affidavit/undertaking (private sector).*
House Tax Department
18 days
• Apply for building permit at the Municipal Corporation of Delhi (MCD; municipal).
• Receive inspection of the site by the Municipal Corporation of Delhi (municipal).
• Obtain building permit from the Commissioner of the Municipal Corporation of Delhi (municipal).
MCD, Delhi 67 Days
• Hire an independent electricity contractor and obtain load approval (private).
• Apply for permanent electricity connection with the BSES (private).
• Receive on-site inspection by BSES (private).
BSES 3 days
Key approvals required … (3/5)
DOING BUSINESS IN DELHI
* Parallel acticity
Source: www.doingbusiness.org
Delhi November 2010
75
Approvals andclearances required
List of procedures DepartmentsEstimated
time
Obtaining construction permit
• Receive inspection by an engineer from the Municipal Corporation of Delhi at the plinth level.
• File completion certificate and apply for occupancy permit at the Municipal Corporation of Delhi (municipal).
• Receive final inspection of the construction by the Municipal Corporation of Delhi (municipal).
• Obtain occupancy permit from the Municipal Corporation of Delhi (municipal).
MCD, Delhi
1 day
1 day
1day
30 days
• Apply for permanent water and sewerage connections to Delhi Jal Board (municipal).
• Apply for permanent phone connection at Bharat Sanchar Nigam Limited (national).*
• Receive an initial on-site inspection from Delhi Jal Board (municipal).*
• Obtain permanent water and sewerage connection from the Delhi Jal Board, electricity and phone connection.*
• Obtain permanent electricity connection from BSES (Private)*
• Obtain phone connection (with inspection) from the BSNL (National) *
Respective authorities
1 day
1 day
1 day
20 days
20 days
2 days
Key approvals required … (4/5)
DOING BUSINESS IN DELHI
* Parallel acticity
Source: www.doingbusiness.org
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Approvals andclearances required
List of procedures Estimated time
Registering property in New Delhi
Check for encumbrances at the office of the sub-registrar of assurances (state).
3 days
Pay the stamp duty at the State Treasury and obtain stamp paper (state).
2 days
• The final sale deed is prepared by the buyer or his lawyer (private).*
• Execute and register the final sale deed at the office of sub-registrar (state).
11 days
Apply to the Circle Revenue Office for mutation of the property title (state).
40 days
Key approvals required … (5/5)
DOING BUSINESS IN DELHI
* Parallel acticity
Source: www.doingbusiness.org
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Cost of doing business in Delhi
Parameter Cost estimate
Land price (per sq ft)
(Commercial land for office use or institutional land)US$ 65 to US$ 543
Labour (per man-year) US$ 1,206 to US$1,333
Lease rent (per sq ft) US 478.2 cents to US 543.4 cents
Electricity (per kWh)Commercial: US cents12.95 to US 13.52 cents
Industrial: US 11.8 cents to US 12.1cents
Residential rent (per sq ft per month) US 16.8 cents to US 68.8 cents
Five-star hotel room (per night) US$ 152.1 to US$ 217.1
Water industrial (per 1,000 litres)US 21.74 cents to US 217.39 cents
Sources: Asia Pacific Property Digest, 2009, Jones Lang LaSalle, Delhi Government websites, industry sources
DOING BUSINESS IN DELHI
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Single-window approval mechanism
• The Delhi Government has set up Business Facilitation Council (BFC) to facilitate single-window clearances from various departments for establishing industrial enterprises in a time-bound manner.
• The BFC is headed by the Secretary and Commissioner (Industries) and the Joint Commissioner (Industries) as its member secretary. It will be operated through the BFC cell headed by the Joint Commissioner of Industries.
• Major objective of BFC is to facilitate entrepreneurs in obtaining clearances from various departments/agencies in a time bound and efficient manner for setting up industrial enterprises.
• BFC will be the single point contact for the entrepreneurs till Part-II of the entrepreneur memorandum is received and production is commenced.
• Senior functionaries of concerned departments such as the Department of Industries, Delhi Pollution Control Committee, Trade & Taxes Department, electricity distribution companies, Municipal Corporation of Delhi, Labour Department, Delhi Fire Service Department, Drug Controller, District Magistrate , Delhi State Industrial and Infrastructure Development Corporation Limited, and Excise Department will be the nodal officers. These nodal officers shall ensure that the applications received by their departments are processed without any undue delay.
DOING BUSINESS IN DELHI
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Contact details
Key agency Contact information
Delhi Financial Corporation (DFC)
Plot No 37 and 38, Institutional Area,
Pankha Road, D-Block Janakpuri,
Delhi – 110058.
Phone: 91-11-2852 5035
Delhi State Industrial Development Corporation Limited
(DSIIDC)
N-36, Bombay Life building,
Connaught Circus,
Delhi – 110001.
Phone: 91-11-2331 1590
Delhi Khadi and Village Industries Board
1, Canning Lane, KG Marg,
Delhi – 110001.
Phone: 91-11-2378 2336
Department of Industries, Government of NCT Delhi
Office of the Commissioner of Industries,
419, Udyog Sadan, FIE,
Patparganj,
Delhi - 110092.
Phone: 91-11-2215 7002
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Annexure
Year INR equivalent of one US$
2000 46.6
2001 48.3
2002 48.0
2003 45.6
2004 43.7
2005 45.2
2006 45.0
2007 42.0
2008 40.2
2009 46.0
2010 47.4
Exchange rates
Average for the year
DOING BUSINESS IN DELHI
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India Brand Equity Foundation (“IBEF”) engaged
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to prepare this presentation and the same has been
prepared by IMaCS in consultation with IBEF.
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This presentation is for information purposes only. While
due care has been taken during the compilation of this
presentation to ensure that the information is accurate
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content is not to be construed in any manner whatsoever
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DELHI November 2010