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Deepening Partnerships with Nonprofits for Win/Win Outcomes
Michael Carren, Director Employee Engagement and Volunteerism
JPMorgan Chase
Jeff Eichenlaub, Director Global Corporate Partnerships
World Vision
Charities at Work Conference 2012
World Vision and JPMorgan Chase – A Shared Value Partnership
World Vision•Employee Population: 40,000
•International Presence: 100 countries/100 million lives
•Domestic Presence: program sites 14 states, regional offices offer nationwide coverage
Brand Positioning: Conservative, trustworthy, accountable to donors, integrity of mission to ground action, leadership in market,
•Areas of Operational Excellence: holistic community development-education-microfinance-water/sanitation-disaster response-child advocacy
•Culture: Divided between 5 major sector lines of intervention and across multiple international geographies
JPMorgan Chase•Employee Population: 290,000
•International Presence: 40 Countries
•Domestic Presence: 43 States
•Brand Positioning: Solid, consistent, trustworthy, oriented to customer and market realities, leadership and innovation
•Areas of Operational Excellence: Consumer and Commercial Banking Solutions and Customer Service; Personalized Investor Services; Corporate Clearing, Mergers and Acquisitions
•Culture: Divided between six major lines of business and across multiple international geographies
<<LOGO>>
Partnership Origins: Learning, Testing and Growth
• Crisis response, an area of shared concern and attention to both parties brought us together
• Haiti 2010
• JPMorgan Chase regional business expansion
• Shared solutions
• Collaboration and cultural sharing
• Senior level involvement
• Continued dialogue
• Excellence in delivery
• Partnership Expansion
• Shared networks of value for both groups
• Demand for innovation and employee participation
• Opportunity for education of employees
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Building Common Networks: Providing Solutions and Innovation
• Disaster Response Partners
• Mico-sites and employee awareness
• The Philippines, Japan and Haiti Follow Up• Mobilizing with energy
• Cultural Commonalities
• Business model• Global reach with local focus• Ability to customize and respond quickly - Tuscaloosa• Shared cultural leverage – massive network
• Mode of Operations• Logistics savvy• Delivery orientation
• Added value• Volunteer Market Expansion and new choices• Intern and Analyst programming – innovation in the workplace• Senior leadership exposure and action• Client and customer outreach
• TEXPO• Appalachian Outreach and business expansion• Miami follow up
Partnership Foundations, Growth and Relationship Management
• Common business functions
• Global cash clearing and treasury management services
• Leadership involvement
• Common communication and story telling goals and realities
• Magazine articles and case studies
• Tuscaloosa follow up
• Boyle Heights and Wiil.I.Am
• Best practice sharing at professional conferences
• Ensuring employee education, understanding and support
• Internal and external leverage• Annual reports• Development assistance
• Shared Accountability
• Honesty
• You get what you pay for, no matter who is paying
• Measured and consistent impact for business and social goals
• Staying true to our missions