Temporary workforce solutions with clear benefits

The leading independent, vendor neutral expert in managing a

temporary workforce in the NHS and private health and care sectors.

About de Poel health+care

de Poel health+care are the leading independent and vendor neutral experts in providing non-permanent staffing solutions in the health and care sector.

We help our clients to optimise their

relationships with recruitment agencies,

continuously adding value, reducing

costs and improving standards. Our web-

based proprietary system, e-tips®, reduces

administration burdens, improves compliance

and produces a wealth of management

information to help improve an organisation’s

performance.

Our services are about helping organisations

to work smarter. Our client solutions are

continuously evolving to respond to trends

within the health and care sectors.

Our deliverables remain focused on helping

our clients improve the way they run their

organisation to reduce costs, streamline

administration, improve visibility and control,

manage compliance and ultimately change the

way they do business for the better. Our aim is

to support them in delivering lasting change,

which benefits the organisation greatly.

What can de Poel health+caredo for you?

STREAMLI

NED

ADMINISTRATIO

NVISIBILITY &

CO

NTROL

COST SAVINGC

OM

PLIA

NC

E

IMP

RO

VEM

ENT

CO

NT

INU

OU

S

Clear benefits

COST SAVINGS

de Poel health+care can deliver up to 20%

in direct cost savings and is ideally placed

to negotiate fixed pay rates across all job

categories. Standardising rates not only

delivers considerable cost savings but also

ensures the continued supply of high quality,

non-permanent staff. In addition our vendor

neutral position ensures we select the very

best and most appropriate agencies.

STREAMLINED ADMINISTRATION

The NHS and health and care sectors rely

heavily on paper-based timesheets and

invoices, resulting in unacceptably high error

rates. This is primarily caused by the incorrect,

manual input of data, creating a false picture

regarding the true cost of your non-permanent

staff. This conventional method adds around

12% to your agency service costs and, with

processing costs of circa £50 per invoice, the

true cost of non-permanent staffing is often

significantly higher than predicted.

Our proprietary web-based timesheet

and invoice processing system, e-tips®,

removes transactional costs and reduces the

administrative burden of processing multiple

timesheets and invoices. e-tips® produces one

single, error free, invoice a week, allowing

our clients to save considerable costs and to

reallocate valuable internal resources to areas

such as patient care and quality of service.

COMPLIANCE

Compliance is becoming increasingly important

across the NHS, health and care sectors. Agency

Workers Regulations and Pension Auto Enrolment,

means that it is vital your organisation and your

agencies are adhering to the legal requirements.

de Poel health+care will establish a Service

Agreement with your agency panel to ensure

you are operating to one standard set of

terms and conditions, ensuring your agencies

are performing against and achieving Key

Performance Indicators as well as helping to

mitigate the risk of legal exposure. We regularly

conduct agency audits to ensure compliance.

These include legislative audits, insurance cover,

internal processing audits, induction processes

and specific client support.

The e-tips® compliance function allows for

mandatory and non-mandatory compliance

items to be added to each job. The compliance

functionality can operate as a filter to ensure

you get the most suitable candidates available.

Our dedicated, on-site legal team monitor any

changes in the law and ensures that Service

Agreements are regularly reviewed in line with

new legislation. They also work closely with

clients, recruitment agencies and professional

bodies, offering their knowledge and expertise to

reduce the risk of litigation and legal exposure.

Decreasedcost

Increasedcompliance

Increased visibility & control

Continuousimprovement

Reduced administration

COMPLIANCE VISIBILITYAND CONTROL

STREAMLINEDADMINISTRATION

COSTSAVINGS

CONTINUOUSIMPROVEMENT

CONTINUOUS IMPROVEMENT

de Poel health+care and the relationships it has

with its clients are built on trust, integrity and

transparency, in addition to delivering outstanding

service and continuously adding value. Our highly

trained and knowledgeable team provide daily

support to clients and agencies. The support

services team work closely with implementation and

account management teams to ensure our clients

and their agencies enjoy an unrivalled experience.

de Poel health+care’s experienced team are

dedicated to ensuring maximum benefits from the

de Poel health+care engagement. Every client is

supported by a dedicated Account Manager, who

is supported by a team of Account Executives and

Operational Executives. This team provide on-going

support and a point of contact to ensure extremely

high standards of service are maintained. In

addition to holding regular review meetings, we

continually analyse an array of data and review

your temporary agency spend. As a result of this,

we are able to identify future saving opportunities

and additional areas where we can add value

to maintain a long-term business relationship.

Examples of this include Pension Auto Enrolment

and Recruitment Process Outsourcing.

VISIBILITY AND CONTROL

Realising the potential of real-time visibility

and subsequent control for clients over their

contingent labour usage is de Poel health+care’s

primary objective. From this position, organisations

can replace their legacy dependency on

retrospective analysis of time worked and money

spent with the real-time information that informs

decisions around current and future demand

and subsequent spend. This allows for control,

leverage and accurate forecasting and budgeting.

All aspects of contingent labour activity can be

analysed by a range of fields including location,

region, job category and supplier.

How?

e-tips® currently transacts over 100,000

timesheets per week on behalf of

our clients.

e-tips® dramatically reduces the cost of

processing timesheets and invoices by

presenting our clients with a single, 100%

accurate, consolidated weekly invoice.

The industry leading system also provides

clients with a wealth of management

information and delivers a previously

unattainable level of transparency, visibility,

control and compliance.

This enables our clients to manage, control

and forecast spend for non-permanent

staffing requirements more effectively. The

system can also manage, integrate and

increase bank staff usage to the standards

above, delivering further savings on the use

of temporary staff.

Our web-based electronic timesheet and invoice processing system, e-tips® has processed over 2 billion hours.

What our clients say about us“

“The major issues we were facing

before working with de Poel

health+care was the lack of

management information available

in a timely manner and working

with a large number of temporary

recruitment agencies. Since working

with de Poel health+care we now

work with a select number of

agencies that have signed up to

Care UK standard terms. Our primary

reason for entering into the project

with de Poel health+care wasn’t just to

save costs, it was to ensure first class

and consistent high quality of care

across all our locations. Since working

with de Poel health+care, pricing has

been standardised across all our

panel agencies which means our

agencies now compete on quality of

staff not on price. In addition, through

the de Poel health+care e-tips®

system we have reduced the number

of invoices we process by 99%.

Before working with health+care

we used to have around 8000

invoices a year, now we have one

consolidated invoice a week which

is saving a lot of staff time that we

are able to invest elsewhere in the

business. We’ve also benefited

from the consultancy services

provided by the experience de

Poel health+care can offer, further

improving our business processes

and recruitment practices. e-tips®

is a great system which has allows

our managers access to a wealth of

information at the touch of a button,

they can manage their spend and

also plan much more effectively.

As a healthcare company

delivering care in multiple sites

across the country, it’s vital that

we have tight control and a good

understanding of our usage

of temporary labour. de Poel

health+care are playing a vital role

in our achievement of this objective

- helping us to realise significant

cost savings and supporting us in

ensuring that our temporary labour

providers meet the high standards

of care delivery that we demand on

behalf of our residents.

www.depoelhealthcare.co.uk

info@depoelhealthcare.co.uk

01565 682020

Temporary workforce solutions with clear benefits

@depoelhealthcare de Poel Healthcare depoelhealthcare /depoelhealthcare