David_Jensen_Resume

DAVID JENSEN(503)-621-8098 [email protected]

TECHNICAL WRITER

My technical writing and training experience began in the US Navy where I studied and applied electronic and mechanical principals. While in the Navy, I continued my professional development and progressed to advanced technical work and developing technical documentation. Following my service, I have supported various government and private projects as a Technician, Technical Writer, and Project Manager. The summation of my experience is 15 years of technical experience, an AA in Electronics, and a BA in Project Management. I am currently nearing completion of my MBA.

EXPERIENCE

Columbia Grain Inc. Portland, OR Utility Maintenance Technician 01/2014 – 09/2014As a Utility Maintenance Technician at Columbia Grain Inc., I provided direct onsite support by:• Safely and efficiently performing plant switching operations, utilizing remote control locomotives.• Successfully verified the safe and proper working condition of all equipment prior to use. • Utilizing available personal safety equipment, and ensuring the safety of men and equipment at all times. • Troubleshooting and correcting electric, pneumatic, and hydraulic components as required. • Utilizing remote controlled crane technology to safely and efficiently load millions of dollars of product

into internationally owned and operated ships. • Safely operated heavy equipment to include fork lifts, front end loaders, bulldozers, and backhoes.• Repairing and maintaining heavy equipment. • Coordinating with Columbia Grain and Gettier Technicians to accomplish routine and complex tasks.

Knorr Brake Company Westminster, MDTechnical Writer 09/2012 – 12/2013• Develop and produce many of the following types of technical manuals and training documentation to

meet customer needs using various software applications.• Parts Catalogs• Running Repair Manuals• Heavy Repair Manuals• Special Tool and Test Equipment Manuals

• Software Users Manuals• Training Guides (Instructor and Student)• Other presentation materials

• Managed customer and management relationships and projects, frequently traveling to customer job sites nationally and globally.

• Utilized various databases, and writing tools, including Frame Maker, and Structured Frame Maker, as well as internal and external databases and content management systems, to include Bombardier Data Acquisition System (BDAS).

Avid Technology Professionals Columbia, MDTechnical Writer (contractor) 10/2011 – 09/2012• Prepared and maintained documentation pertaining to technical proposals, recruiting efforts, marketing

and, user documentation.• Translated information from RFPs, RFIs, technical staff and candidates into recruiting documents such

as resume templates, job descriptions and case studies. Additionally, I created marketing materials (brochures, flyers, etc.) using business specifications.

• Strong contributor to responding to technical proposals, and performed a variety of complicated, detail-oriented assignments.

• Project lead on assignments.• Interview technical staff and candidates in order to update and tailor technical information needed for

resume submissions on current projects and new proposals.

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CACI 10/2008 – 09/2011CACI Project Manager 10/2010 – 09/2011• Coordinated and assist the NSC Project Team with technical program management efforts.• Monitored the development of engineering change proposals (ECPs) and technical data packages (TDPs)

(e.g., specifications, drawings, installation block diagrams, bills of material, long-lead time material lists, and GFE and GFI) for each intended change.

• Provided and track individual and cumulative effects of weight and moment; electrical power and HVAC changes on ship stability and; other service life margins.

• Consolidated findings and submit a report to the NSC Technical Advisory Group. • Provide white paper & analysis support, Provide Cost Estimating and EV Support, Assist in Business

process development, Assist in preparation of Congressional Responses• Provided support for the preparation of various project technical and financial metric status reports. • Evaluated and assessed business process change impacts and recommend appropriate change mitigation

activities.• Utilized Word documents, Excel spreadsheets, Power Point presentations, Visio flowcharts, Project

inputs, Microsoft Project schedules, and Microsoft SharePoint.• Resolved conflicting priorities utilizing decision-making framework for prioritizing work and resolving

conflicting priorities• Planned, organized, and lead meetings with IPT members, as well as high ranking military officers and

government personnel. • Modeled business process requirements and verified deliverables.

CACI Lead Technical Writer (promoted to CACI Project Manager) 10/2009 – 09/2010• Provided Logistics support for the United States Coast Guard National Security Cutters.• Trained new Configuration Managers in Fleet Logistics Systems. • Utilized various databases, and writing tools, including Frame Maker, and Structured Frame Maker, as

well as internal and external databases and content management systems.• Carried out extensive research to finalize Allowance Parts Lists (APLs).• Wrote and distributed the weekly, and monthly status reports summarizing tasks being worked on and

completed, milestones reached, problems encountered and hours to be billed.• Quickly learned to navigate and utilize the programs: Fleet Logistics Systems, Naval and Electronics

Supply Support System, FEDLOG, Configuration Data Managers’ Database – Open Architecture (CDMD-OA).

• Utilized USCG Content Management System to manage documentation• Identified and corrected hundreds of discrepancies involving the National Security Cutter in the Fleet

Logistics System.• Decomposed high-level information into details and abstract up from low-level information to resolve

solution vs. requirements conflicts

CACI Technical Writer (Promoted to CACI Lead Technical Writer) 10/2008 – 09/2009• Performed studies concerning issues related to new targeting initiatives and new Fire Control System

(FCS) capabilities in the Submarine Launched Ballistic Missile (SLBM) Program. • Developed and prepare TRIDENT II SLBM FCS fleet documentation. Including Officer's Guides,

Standard Maintenance Procedures (SMPs), Standard Operating Procedures (SOPs), and the Technical Information Data Base (TIDB).

• Received, reviewed, and prepared responses to Trouble and Failure Reports (TFRs). • Utilized Unix workstations to perform various tests and evaluations. • Utilized various databases, and writing tools, including Frame Maker, and Structured Frame Maker, as

well as internal and external databases and content management systems.

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Fairchild Controls Frederick, MDElectronics Test Technician (Part Time) 10/2006 – 09/2008• Utilized Lab View to perform testing and calibration • Performed test set-ups and calibration of test equipment.• Performed appropriate testing to verify quality of parts or product and records results• Recognized failures and set-up problems• Exercised good judgment to determine problem areas and need for appropriate verification.• Troubleshoot circuits, components, instruments and mechanical assemblies • Exhibited product knowledge in identifying product failure • Identified areas for improved testing methods.• Assisted Engineering Department and Quality Department in reviewing test results

Sayres and Associates Washington, DCLead Technical Writer 01/2007 – 09/2008• Acted as a direct on site Naval Sea Systems Command (NAVSEA) support; supervised and developed

documentation supporting systems design and construction schedule• Identified action items needed to resolve programmatic difficulties• Utilized various databases, and writing tools, including Frame Maker, and Structured Frame Maker, as

well as internal and external databases and content management systems.• Identified risks, developed mitigation plans, and executed mitigation plans for respective systems• Identified and tracked systems metrics, • Tracked and analyzed contractor expenditures as appropriate from the monthly Earned Value

Management System (EVMS) status reports• Generated weekly and monthly status reports for Ship Design Managers and Design Reviews.• Communicated with a wide variety of technical and business experts in both individual and group

settings• Performed process analysis, re-engineering and design optimization

BAE Systems Rockville, MD Technical Writer 01/2006 – 12/2007• Direct on site Strategic Systems Programs (SSP) representative; as a Systems Analyst, produced and

implemented changes to U.S. and U.K. Standard Operating Procedures, and Submarine Officers Guides for SSBN and SSGN Submarines

• Utilized Adobe Frame Maker and other structured and unstructured writing tools to author and maintain above documentation

• Utilized various databases, and writing tools, including Frame Maker, and Structured Frame Maker, as well as internal and external databases and content management systems.

• Created over eighty-five desktop procedures in order to implement Deltek Costpoint Software into Corporate accounting

• Assisted in the development and delivery of SSBN and SSGN Training Curriculum• Developed strong technical writing skills and the ability to present information in various forms such as

textual, graphical and statistical • Became proficient in business case development• Utilized logical process modeling concepts to aid in the communication of requirements between users

and developers

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Portland & Western Railroad Salem, ORLocomotive Engineer/Railroad Conductor 10/2004 – 01/2006• Successfully verified the safe and proper working condition of each locomotive, and immediately made

any necessary minor adjustments at the beginning and end of each trip. • Ensured Safe train handling by properly operating the locomotive. • Continuously monitored instruments that measure brake line and main reservoir air pressure, train

velocity, battery charge and amperage.• Performed safe switching operations and Brake Air Tests in accordance with GCOR regulations

UNITED STATES NAVY Nationwide & AbroadMissile Technician 10/1998 – 10/2004• Qualified and Proficient SSBN Chief of the Watch, SWS Fire Control LPO, ASST Nuclear Safety

Officer, Weapons Department Yeoman, Work Center Maintenance Supervisor, Divisional Training Coordinator.

• Served as Team Leader for many troubleshooting assignments, ensuring 100% equipment and systems readiness; performed equipment inspections and ensured compliance with all maintenance actions.

• Read, interpreted and applied specifications from blueprints, schematics, technical manuals and publications.

• Performed systems maintenance protocol requiring advanced knowledge of hydraulics and pneumatics, as well as electrical circuitry interpretation, fault isolation, and SSP Supporting Documentation.

• Responsible for the mechanical and electrical maintenance of the strategic weapon systems.• Led subordinates in the installation and certification of numerous hydraulic, pneumatic, and electronics

repair actions.

EDUCATION

Masters of Business Administration (75% Complete) 12/2014Aspen University Denver, CO

Bachelor of Business Administration (Project Management) 7/2008American InterContinental University Hoffman Estates, IL

Associate of Arts in Electronics Technology 2002Coastline Community College Fountain Valley, CA

Applied Technology Diploma in Marine Electronic Systems 2003TRIDENT Training Facility Kings Bay, GA

Defense Acquisition University (DAU) 2009ACQ 101 Fundamentals of Systems Acquisition ManagementLOG 204 Configuration ManagementCLL 004 Life Cycle Logistics for the Rest of UsLOG 101 Acquisition Logistics Fundamentals

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SPECIALIZED TRAINING

PMMP Administrator (SSBN) Quality Assurance Supervisor/Worker Advanced Hydraulic Principals Advanced Pneumatic Principals MS Office Suite Advanced Maintenance &

Management Strategic Weapons System

Maintenance QAI (Quality Assurance Inspector) Advanced Launcher Circuitry MS Explorer, Netscape, Mosaic, Mozilla,

Safari, Lab View, Deltek, Adobe Frame Maker, Robohelp

Windows 2000/2003 Server, Windows 7, UNIX, Linux, Sun Microsystems

Residential and Commercial Electric, Plumbing, Structure, and Finish

Quality Assurance/ Sub-Safe MA Administrator Qualified Repair Parts Petty Officer SPALT Coordinator TFR Coordinator MS Windows Advanced Strategic Targeting General Mechanical System

References available upon request.

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Documents

David_Jensen_Resume