David Cronkright Chuck Dudinetz Paul Jones Corporate Auditing The Dow Chemical Company February 16, 2012 Auditing Protection of Intellectual Property

David CronkrightChuck Dudinetz

Paul Jones

Corporate Auditing

The Dow Chemical CompanyFebruary 16, 2012

Auditing Protection of Intellectual Property

Agenda

• About Dow

• What is IP and why do we care?

• What’s the risk?

• What are the key controls?

• How do we audit information protection controls?

• Questions & Answers

Agenda

• About Dow






IP is an asset to be protected…

Technology

Business intelligence

Personal Data

What is IP and why do we care?

IP can take a number of forms…

Explicit – Electronically stored– Hardcopy– The “object” itself

Tacit – Conversations – Presentations


Loss of IP can have significant consequences…– Loss of competitive advantage loss of business– Loss of licensing revenue– Loss of prospective M&A partner – Non-compliance with legal/regulatory requirements– Damage to reputation– Sabotage


• About Dow






Agenda

What’s the risk ?

• Risk = Threat x Vulnerability x Consequence

99

What’s the risk ?

Threats…Industrial Espionage• Targeting & recruitment of insiders• Cyber intrusions• Dumpster diving• Establishment of business relationships

… Increasingly highly organized, funded, and resourced

Hacktivism• Politically or socially motivated• Cause reputation damage

Cyber Crime• Profit motive

What’s the risk ?

Potential Vulnerabilities…

Inherent vulnerabilities• Targeted industry ?• Geographic presence

Company culture• Culture of trust ?• Collaborative culture ?• Education & awareness• Weak policies & procedures

… translate to behaviors

What’s the risk ?

Potential Vulnerabilities (Cont’d)…

Workforce dynamics• Outsourcing• Turnover• Hiring practices• Employee morale

Facility• Weak physical security• Multi-tenancy• 3rd Party service providers• Open work space• Waste segregation and disposal• Poor handling of printed documents, portable media

What’s the risk ?

Potential Vulnerabilities (Cont’d)…

I/T• Weak computer room security• Broadly accessible network ports• Unsecure data transfer• Inappropriate access to electronic repositories• Network perimeter• Susceptibility to malware

What’s the risk ?

• About Dow






Agenda

Controls :

Mitigate the likelihood and/or impact of the threat

exploiting a vulnerability

What are the Controls ?

Governance• Assessing Risk• Organization design/steering• Communication• Monitoring

Preventive• Secure the network perimeter (Firewalls, IPS)• Secure the data (repository-level access control, DRM, DLP)• Physical security (badge access)• Confidentiality agreements• Workforce education (culture, behaviors)• Secure disposal of media (including hardcopy)• Contractual verbiage/third party assurance (for outsourced data)


Detective– Intrusion detection (NIDS, HIDS)– Critical log review– Workforce monitoring (behavior changes, hoarding data)– Monitoring of information extraction/downloading



Preventive Detective

I/T

Non-I/T• Information handling policies

• Confidentiality agreements

• Background checks

Layering of Controls

• Workforce onboarding & offboarding

• Workforce behavior monitoring

• Badge access• Work area

segregation

• Clean desk policy

• Locked cabinets

• Document & media disposal

• Computer room security

• Secured network ports

• Encrypted data transfer• Data Loss

Prevention (DLP)

• Firewalls

• Intrusion Prevention

• Antivirus

• Information access monitoring

• Patching

• Intrusion Detection

• Information classification

• I/T access control - Repository level - Data level (DRM)

• Strong passwords• Elevated access

• Network segmentation• Egress traffic

• Security incident response

• Logging - Capture - Retention - Analysis

• Vulnerability scanning

• Asset identification & inventory

• Application whitelisting

• Workforce offboarding

• Employee education

• Physical security surveillance

• Investigative processes

• Vehicle inspections

– “Network Perimeter” audits• Common Network access points• VPN/RAS, Firewalls/Proxy Servers, Circuits, Modems, Physical

Controls

– “Intellectual Property” specific audits• Where the data lives (ex: Crown Jewels)• Site, Application, Project specific or Hybrid

– “Cyber Security” audits• Organization’s ability to “sense and respond” to changing threat

landscape• Governance and Control assessments

– “Integrated” audits (strategy going forward)

How do we audit information protection controls ?

“Network Perimeter” Audit


I/T







segregation


• Locked cabinets





Prevention (DLP)

• Firewalls


• Antivirus


• Patching
















“Intellectual Property” Audit


I/T







segregation


• Locked cabinets





Prevention (DLP)

• Firewalls


• Antivirus


• Patching
















• Much more than “just” I/T controls• “Sense and respond” approach (peripheral vision)• Consider effectiveness of controls as a whole

– Layering of controls– Audit judgment required

• Position to avoid pre-audit window dressing• Finding broader issues

“Intellectual Property” Audit - Learnings

“Cyber Security” Audit


I/T







segregation


• Locked cabinets





Prevention (DLP)

• Firewalls


• Antivirus


• Patching
















External Threat – Cyber Security

• It use to be that each company was it’s own little cyber kingdom and physical access was the king of control for external threats

• Thanks to the internet - everything touches everything so vulnerabilities have increased

• The number, ability and motives of external threats are also increasing

• Updated External Threat audit programs two years ago


• While press releases of APT compromises were out there little else was available on “APT what and how”

• Lacked expertise / experience to understand threat termed APT (Advanced Persistent Threat)

• Researched several firms specializing in APT• The project looked at the threat, it’s motives, processes

used to compromise a target and the controls required to slow down, detect and eradicate it.


• The APT is real and has more time and money to get at your IP than you have time and money to secure it.

• It is a paradigm shift from a controls perspective. The logic is “They will get to your data”….

• Preventive controls are there to slow them down so detective controls have time to identify the breach.

• Proper response is required to assure you get all of the comprise before they know you’re on to them.

• To date espionage has been the primary objective


Results - Two high level audit programs and insight into the

new breed of Cyber Threat

Governance• Organization & strategy• Key Relationships• Training and Awareness• Establishing the bar; COSO observations

Control Assessment• Preventive• Detective • Response

• About Dow






Agenda

Documents

David Cronkright Chuck Dudinetz Paul Jones Corporate Auditing The Dow Chemical Company February 16, 2012 Auditing Protection of Intellectual Property