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UCx SmartVoicen UCx SmartVoice provides UC functionality — voice
and video calling, screen sharing, and online meeting rooms — to boost productivity and enhance collaboration
n Hybrid SIP Trunking + UC: 4-digit dialing between services; on-net dialing between locations/UCx client
n Path for distributed businesses ready to migrate to a cloud UC solution while maximizing existing ROI
n Unified Dialing Plans offer abbreviated dialing and on-net calling between UCx and UCx SmartVoice SIP
UCx Unified Communicationsn More than a business phone system, it’s a full UC
solution hosted and managed by TPxn Call, chat, video conference, and start interactive
online meetings from anywhere — desktop or mobilen Mix-and-match user bundles and add-onsn IP desk phones, cordless phones, and intercom/
paging devices availablen Integrates with many 3rd party applications to
streamline your business processes
TPx Complete Bundlen Industry-first, essential services package for SMBsn Enterprise-grade unified communications and virtual
fax to stay connected anytime, anywheren Managed SD-WAN with 4G LTE Failover for
optimum quality and continuityn Managed Firewalls network security with Unified
Threat Management (UTM)n Managed Endpoint workstation security to protect
against viruses, malware and cyber threats
MSx Managed SD-WANn UCx and SmartVoice OTT: Guaranteed QoS to
prioritize voice over data across public internet n MPLS Hybrid WAN: Private WAN over any
access, negating the need for expensive transportn WAN Optimization: Improved degraded circuit
performance via forward error correctionn Multi-circuit Connectivity/Continuity: Dual or triple
circuits — including 4G LTE options as primary or secondary as well as standby circuits — with automated failover for bulletproof connectivity
SmartVoice SIP Voicen Mobile Identity app lets you always be reachable,
regardless of location, over Android or iPhone n Ensure call continuity by moving ongoing calls
seamlessly between mobile/desk phones and moren With SmartVoice portal, admins can view and control
features assigned to their location(s)n End users can view and control selected features
for their servicen Portal supports all SmartVoice services
MSx Managed Firewalls/SOCn Unified Threat Management (UTM) and threat
protection servicen 24 x 7 firewall monitoring by TPx’s own Security
Operations Centern Anti-virus, anti-spam, web filtering, application control
and intrusion preventionn Detailed reporting on network activityn Site-to-site encrypted tunnels and SSL VPN for
remote usersn Premises-based or colocated in a TPx datacenter
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Datacenter Orchestrator Cloud Monitor
Cell tower
LockBiz chart Gear
MSR Cradlepoint Cisco box
Headquarters Branch office Remote office Home office
Workstation Gateway Network Router
Web filteringAntispamAntivirusIntrusionDetection
Firewall
SOC
IT support/users
LAN
Phones/fax
0100100101010110
Datacenter Orchestrator Cloud Monitor
Cell tower
LockBiz chart Gear
MSR Cradlepoint Cisco box
Headquarters Branch office Remote office Home office
Workstation Gateway Network Router
Web filteringAntispamAntivirusIntrusionDetection
Firewall
SOC
IT support/users
LAN
Phones/fax
Services Snapshot
MSx Managed Endpointsn 24x7 monitoring and alerting of key systems
performancen Proactive patch maintenance and reporting n We’ll troubleshoot any functionality or installation
issues with Microsoft and select third-party appsn Advanced, integrated anti-malware/anti-virus
blends behavior recognition with cloud computingn Remote assistance with OS config changes, such
as adding local users and changing passwords
MSx Managed Backupn With Fast Failback, simply provide a new server
for failback, create a Bare Metal Restore bootable USB and boot the new server
n Instant virtualization of failed servers locally and from the cloud
n Flexible backup and restore options for both physical and virtual systems
n Inverse chain technology eliminates the problem of broken backup chains, where most issues arise
n Advanced screenshot verification for proof of backup
MSx Managed Office 365n Full Office suite plus business-class productivity
and collaboration servicesn Familiar apps — now as a cloud service n Professional services by Microsoft-certified expertsn Hands-on aid to optimize Office 365n Managed migration, configuration, and daily
ownership of Office 365 servicesn Proactive maintenance/troubleshooting
Managed Continuityn Managed SD-WAN for Bring Your Own
Bandwidth, Hybrid WAN Network Continuity
n Multi-circuit Connectivity/Continuity: Dual or triple circuits — including 4G LTE options for primary, secondary, and standby circuits with automated failover for business continuity
Nationwide Managed Connectivityn We build and manage the right solution utilizing the
best transport optionsn Ethernet Transport with EoTDM, EoFiber and
EoFixed Wirelessn Managed High Speed Internet Access available
nationwide through our relationships with local cable and telecom vendors
n Managed SD-WAN for Over-the-Top (OTT) service, Hybrid WAN and multi-circuit network continuity
0100100101010110
Datacenter Orchestrator Cloud Monitor
Cell tower
LockBiz chart Gear
MSR Cradlepoint Cisco box
Headquarters Branch office Remote office Home office
Workstation Gateway Network Router
Web filteringAntispamAntivirusIntrusionDetection
Firewall
SOC
IT support/users
LAN
Phones/fax
0100100101010110
Datacenter Orchestrator Cloud Monitor
Cell tower
LockBiz chart Gear
MSR Cradlepoint Cisco box
Headquarters Branch office Remote office Home office
Workstation Gateway Network Router
Web filteringAntispamAntivirusIntrusionDetection
Firewall
SOC
IT support/users
LAN
Phones/fax
Datacenter Solutionsn Colocation: an efficient, economical way to have IT
systems, applications, and data always onlinen Remote hands: highly skilled techs to perform regularly
needed tasks (visual confirmations, reboots, modular media swaps, rack-and-stack)
n Direct TPx network access to high-speed internet/MPLSn Multiple layers of redundancy delivering the high
performance tier needed for mission-critical demandsn All critical infrastructure (power, cooling, data paths) is
redundant, operating in parallel, protected configuration
0100100101010110
Datacenter Orchestrator Cloud Monitor
Cell tower
LockBiz chart Gear
MSR Cradlepoint Cisco box
Headquarters Branch office Remote office Home office
Workstation Gateway Network Router
Web filteringAntispamAntivirusIntrusionDetection
Firewall
SOC
IT support/users
LAN
Phones/fax
0100100101010110
Datacenter Orchestrator Cloud Monitor
Cell tower
LockBiz chart Gear
MSR Cradlepoint Cisco box
Headquarters Branch office Remote office Home office
Workstation Gateway Network Router
Web filteringAntispamAntivirusIntrusionDetection
Firewall
SOC
IT support/users
LAN
Phones/fax
Services Snapshot