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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    The Public Authority forApplied Education &

    Training

    Request for Proposal (RFP)

    For

    IT Data enter Design! I"ple"entation and

    #peration$ %AA''I

    Prepared y PAAET Infor"ation & o"puter enter

    *anuary + ,-.-

    1 Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    Table of Contents

    1 RFP Purpose!

    2 "idder #ualifications$

    ! %cope of &or'

    !1 et*or' +nfrastructure redesign and i,ple,entation

    !2 -icrosoft +nfrastructure design and i,ple,entation.

    !! /atacenter Preparation and security10

    !$ 2$ -onitoring11

    ! 3peration for the i,ple,ented solution12

    Attach,ent 1 4 Pricing Table1!

    2 Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    1 RFP Purpose

    PAAET eisting +T infrastructure in 5a*alli is totally dependent on the head office infrastructure

    to support its faculty6 staff and students PAAET is loo'ing to design6 i,ple,ent6 ,anage6 secureand operate an independent +T infrastructure in this college that *ould act as a failo7er site for5ead office data center

    PAAET in7ites co,panies speciali8ed in designing and i,ple,enting +T infrastructure and /atacenters to present their credentials and proposed solution for PAAET +nfrastructure design and

    i,ple,entation pro9ect at 5a*alli

    The selected co,pany *ill be responsible to pro7ide the follo*ing ser7ices:

    1 /et0or1 Infrastructure redesign and i"ple"entation

    2 2icrosoft Infrastructure design and i"ple"entation! Data center preparation and security

    $ ,345 2onitoring

    #peration for the period of 67 "onths

    This re;uest for proposal (RFP) states the instructions for sub,itting proposals6 the procedure

    and criteria by *hich a 7endor *ill be selected and the scope of *or' re;uiredold Partner in the follo*ing co,petencies:

    "idder shall be Cisco >old Partner

    "idder shall be authori8ed partner for the proposed hard*are

    "idder has to ha7e its o*n net*or' operations center (3C) +%3 2001 certified and

    operating 2$

    "idder shall ha7e at least ! reference pro9ects in -icrosoft design and i,ple,entation ofsi,ilar nature and si8e to PAAET pro9ect "idder shall sub,it *ith his proposal the

    follo*ing infor,ation about each pro9ect:

    o Custo,er a,e

    o Contract a,e

    o Contract ?alue

    o /escription of the *or'

    o Contract /ate

    o Contact /etails

    "idder shall ha7e at least ! reference pro9ects in et*or' design and i,ple,entation of

    si,ilar nature and si8e to PAAET pro9ect "idder shall sub,it *ith his proposal thefollo*ing infor,ation about each pro9ect:

    o Custo,er a,e

    o Contract a,e

    o Contract ?alue

    o /escription of the *or'

    o Contract /ate

    o Contact /etails

    "idder shall sub,it a design that is appro7ed by PAAET that ta'es into consideration the

    i,ple,entation of this pro9ect *ith regards to the integration *ith the o7erall PAAETnet*or' and -icrosoft en7iron,ent

    $ Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    %taff ;ualifications is a ,a9or factor in the tender e7aluation "idder has to pro7e that he has

    a pool of resources *ith all the re;uired co,petencies especially in areas that are related tothe pro9ect scope "idder should ha7e the follo*ing staff under his direct e,ploy,ent at the

    ti,e of tender sub,ission and should sub,it their resu,es6 certificates and ci7il +/s:o 2 Pro9ect -anager (P-P Certificate6 1 years of eperience)

    o 2 %ecurity %pecialists ( C+%%P6 1 years of eperience)

    o 2 et*or' Architect (CCP@CC%P6 10 years of eperience)

    o 10 -icrosoft %enior Engineers ( -C%E6 years of eperience)

    +t should be noted that the re;uired ;ualifications and co,petencies for -icrosoft and Cisco

    (relationship *ith 7endor6 certification6 pre7ious contracts6 per,anent staff6) should be for the

    co,pany that is sub,itting the bid PAAET shall not accept the ;ualifications of subcontractors

    and *ill only consider ;ualifications of the bidding co,pany

    Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    ! %cope of &or'

    This section details the scope of *or' re;uired to be eecuted in this pro9ect:

    !1 et*or' +nfrastructure redesign and i,ple,entation

    The ob9ecti7e of the net*or' solution is to ensure all the s*itches6 routers are secured6

    ,anageable and a7ailable ....B and to standardi8e the net*or' all o7er the college and shall

    pro7ide ne* net*or' e;uip,ent for the entire net*or' and shall not build his design based on

    the eisting de7ices

    Contractor has to do the follo*ings:

    Ea,ine the college current and future processing needs The re;uire,ents for, the

    bac'bone of *hat the net*or' ,ust support today and in the future Ea,ine ho* ,uch of *hat 'ind of capability *ill be needed to support the college

    processing re;uire,ents Produce a design for a net*or' enough to handle the college needs for both today and

    to,orro* to achie7e redundancy6 security and ,anage,ent +t should also include

    pro7isions for disaster reco7ery as *ell %tandardi8e the net*or' into Cisco net*or' products

    +,ple,ent the net*or' design

    Establish processes procedures that assure the deli7ery of net*or' ser7ices including: Change control

    Release ,anage,ent

    +ncident response

    Proble, -anage,ent

    Configuration -anage,ent

    Capacity planning

    A7ailability planning

    Perfor,ance ,easure,ent tools

    /ocu,entation ,anage,ent

    "idder is re;uired to include in his proposal the design6 architecture6 hard*are and soft*are

    needed for i,ple,enting the net*or' solution in addition to the ser7ices6 ,aintenance and

    support for ! years PAAET *ill only accept net*or' and security de7ices that are fro, Cisco

    Cost of this solution *ill be included in ite, 1 of Attach,ent 1 of this docu,ent "idder has to

    pro7ide the follo*ing ,ini,u, net*or' e;uip,ent *ith the specified part nu,bers or latest:

    Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    et*or' de7ices

    Product /escription

    #uantit

    y

    &%4C1! Catalyst 00 1!4slot chassis620RD6no P%6no Fan Tray 1

    %?!!+%4

    122!!%5 Cisco CAT0004?%%20 +3% +P %ER?+CE% 1

    FR4CF& Catalyst 000 fa,ily +3% Fire*all Feature %et 1

    FR4+3%%" Catalyst 000 %uper7isor +3% %" Feature icense 1

    ?%4%20410>4!C

    Cat 00 %uper7isor 20 *ith 2 ports 10>bE and -%FC!

    PFC!C 1

    CF4A/APTER4

    %P %P adapter *ith co,pact flash for %DP20 1

    -E-4C=4

    CPTF1>" Catalyst 00 Co,pact Flash -e,ory 1>" 12410>"4R 10>"A%E4R 2 -odule 2

    ?%4%20410>4!CCat 00 %uper7isor 20 *ith 2 ports 10>bE and -%FC!PFC!C 1

    CF4A/APTER4

    %P %P adapter *ith co,pact flash for %DP20 1

    -E-4C=4

    CPTF1>" Catalyst 00 Co,pact Flash -e,ory 1>" 1

    &%4%?C4F&-4

    14=. Fire*all blade for 00 and 006 ?F& icense %eparate 1

    %C4%?C4F&-4

    $04=. Fire*all -odule %oft*are $0 for 00 and 006 2 free ?F& 1&%41$GA4>E4

    $AF

    Cat00 $G4Port PoE G02!af ePoE 10@100@1000 *@Hu,bo

    Fra,e 1

    &%41$G4>E4

    T Catalyst 00 $G4port 10@100@1000 >E -od6 RH4$ 1

    &%42$4%FP Catalyst 00 2$4port >igE -od: fabric4enabled (Re; %FPs) 1

    >C4%4-- >E %FP6 C connector % transcei7er 2$

    &%42$4%FP Catalyst 00 2$4port >igE -od: fabric4enabled (Re; %FPs) 1

    >C4%4-- >E %FP6 C connector % transcei7er 2$

    &%4C=41!%T4

    FA2 5igh %peed Fan Tray for Catalyst 1! @ Cisco 1! 1

    &%4CAC4000& Cat00 000& AC Po*er %upply 2

    CA"4AC4200&4

    ED Po*er Cord6 20?ac 1A6 Europe 2

    Product /escription #uant

    Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    ityWS-C3560G-24TS-S Catalyst 3560 24 10/100/1000T + 4 SFP + IPB Image 4

    CAB-ACU AC Poe! Co!" #U$%& C13& BS 1363& 2'5m 4

    C()-CSSP*-3560GTSSA,* SUPP S*S& Catalyst 3560 24 10/100/1000T /4SFP S 4

    G.C-S- G SFP& .C oeto! S t!asee! 6

    %ecurity de7ices

    Product$Fire0all /escription

    #uant

    ityASA5550-BU)-$ ASA 5550 Alae t7 SW& A& 8G+1F& 3*S/AS 2

    CAB-ACU Poe! Co!" U$ 2

    SF-ASA-8'2-$8 ASA 5500 Se!es So9ta!e 8'2 2

    ASA-:P)-C.)T-$ Cso :P) Clet So9ta!e #W"os& Sola!s& .;toSo9ta!e 2

    ASA5500-)C,-$ ASA 5500 St!og !yto .ese #3*S/AS% 2

    SS-4G-I)C SS-4G em?e""e" t7 ASA 5550 systems 2

    C()-CSSP*-AS5550BSA,* SUPP S*S ASA5550 / SW& A& 8G+1F&3*S/AS 2

    Product4+P% /escription#uant

    ityIPS-4255-$ IPS 4255 Alae Seso! 1

    CAB-ACU Poe! Co!" U$ 1

    IPS-SW-@'0 Cso IPS so9ta!e e!so @'0 1

    SS-B.A)$ ASA/IPS SS Slot Coe! 1

    C()-CSSP*-IPS4255 SA,* SUPP S*S IPS 4255 Alae Seso! 1

    DP% *ill be specified at the ti,e of the Pre4tender ,eeting

    /etails of integration *ith eisting A6 &A and +nternet *ill also be pro7ided at ti,e of pre4tender ,eeting

    G Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    !2 -icrosoft +nfrastructure design and i,ple,entation

    PAAET *ould li'e to design and i,ple,ent a failo7er site in 5a*alli that *ould ser7e PAAET

    users and ta'es o7er fro, Adayliya /ata center for the follo*ing ser7ices:

    -ail %er7ice on -% Echange

    Acti7e /irectory ser7ice

    Eternal /% %er7ice

    +nternet ser7ice

    File and print ser7ice

    Centrali8ed Patch ,anage,ent

    Centrali8ed Anti7irus

    Centrali8ed %torage

    2$ %yste, -onitoring for the datacenter including ,onitoring of 5ard*are6

    applications6 ser7ices and health of the datacenter

    +t is the responsibility of the contractor in case so,ething happens in Adayliya data center to

    s*itch o7er to 5a*alli data center in a period that *ould not eceed hours

    5& specifications:

    "idder has to pro7ide the follo*ing ,ini,u, specifications:

    %er7ers shall be "lade Chassis

    -ini,u, of 1! ser7ers6 each *ith ,ini,u, 2 #uad Core processor 2 >5I or abo7e6

    !2>" RA-6 ! !00 >" 5//6 2 5"A6 etc Centrali8ed %torage ( -ini,u, of 2T" *ith FC dri7es and FC connecti7ity)

    "idder has to sub,it datasheets for the proposed hard*are

    "idder is re;uired to include in his proposal the design6 architecture6 hard*are and soft*are

    needed for i,ple,enting -icrosoft solution in addition to the ser7ices in addition to the

    ,aintenance and support for ! years PAAET will only accept hardware from IBM, Sun, HP or

    Dell.Cost of this solution *ill be included in ite, 2 of Attach,ent 1 of this docu,ent

    . Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    !! /atacenter Preparation and security

    +t is the responsibility of the contractor to prepare the datacenter in 5a*alli *ith all the tools ande;uip,ent needed that include and not li,ited to the follo*ings:

    Raised Flooring

    False Ceiling

    >lass Partitions

    et*or' Cabling@+ntelligent Patching@Cabinets

    +ndustry Po*er outlets

    DP% to ser7er for at least 1 hour

    Additional Cooling (if re;uired)

    %ecurity is a ,a9or concern for PAAET PAAET re;uires fro, the contractor to organi8e the data

    center roo, and ensure it is e;uipped *ith all the necessary tools li'e cooling6 7entilation6

    po*er6 net*or' cabling6 etc Also the contractor is re;uired to secure the data center and ensure

    that only authori8ed people *ill access the, The security co,ponents for the co,,unication

    roo, and each lab shall include but not li,ited to:

    ! Eye Ca,eras

    oc' for the door

    %,art Card@Finger print Reader syste,

    /? Recorded *ith at least 1 T"

    "idder is re;uired to include in his proposal the cost for all hard*are and soft*are needed to

    i,ple,ent this solution in addition to the ser7ices6 ,aintenance and support for ! years Cost

    *ill be included in ite, ! of Attach,ent 1 of this docu,ent

    10 Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    !$ 2$ -onitoring

    Contractor shall pro7ide 2$ ,onitoring ser7ices for the i,ple,ented solution All tools

    re;uired to pro7ide this ser7ices shall be included as *ell including but not li,ited to:

    Tools for 5ard*are ,onitoring

    Tools for 3% -onitoring

    Tools for Application ,onitoring

    Tools for %-%@E,ail notifications

    Tools to ,onitor the health of the data center (5u,idity6 te,perature6 po*er6

    *ater lea'age6 physical hac'ing6 Fire alar,s6 etc) 2 0J -onitors shall be deployed onsite

    +t is the responsibility of the contractor to ha7e onsite 3C (et*or' 3peration Center) in

    PAAET pre,ises for ,onitoring *hich is connected to its o*n 3C for the real ti,e ,onitoring

    and notifications +tKs the responsibility of the contractor to pro7ide a dedicated connectionbet*een the 2 3Cs Cost of this ite, shall be included in +te, $ of Attach,ent 1

    11 Public Authority for Applied Education and Training (PAAET)

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    IT Data Center Design, Implementation and Operation - Hawalli 2010

    ! 3peration for the i,ple,ented solution

    Contractor is re;uired to pro7ide onsite support and ad,inistration for the i,ple,ented ser7ices

    for the period of ! ,onthsThe ,ini,u, staff re;uired throughout the pro9ect are:

    -% syste, ad,inistrator (2)

    o Dni7ersity /egree in Co,puter6 -C%E 200! and 200G certified *ith ,ini,u,

    years of eperience in -% Acti7e /irectory6 -% Echange and Patch

    -anage,ent -ail ad,inistrator (1)

    o Dni7ersity /egree in Co,puter6 -C%E 200! and 200G certified6 certified in

    Echange 200! and 2006 *ith ,ini,u, years of eperience in -% Acti7e

    /irectory and -% Echange %A %torage ad,inistrator (1)

    o Dni7ersity /egree in Co,puter6 -C%E 200! and 200G certified6 certified in the

    proposed %A storage6 *ith ,ini,u, years of eperience in storage

    ,anage,ent A@&A Ad,inistrator (2)

    o Dni7ersity /egree in Co,puter6 CCP certified *ith ,ini,u, years of

    eperience in A@&A

    "idder has to sub,it in his proposal C?s6 Certificates and ci7il +/s for the proposed staff for the

    positions as specified abo7e fully ,eeting the re;uired ;ualifications Any de7iations fro, these

    ;ualifications *ill lead to bidder dis;ualifications All proposed staff shall be under "idder

    sponsorship at the ti,e of sub,ission

    Cost of this section *ill be included in ite, of Attach,ent 1 of this docu,ent

    12 Public Authority for Applied Education and Training (PAAET)

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    Attach,ent 1 4 Pricing Table

    8:/ Ite" ;nit Price+