DATA MINING SOLUTION (DMS) FOR CHILD CARE FRAUD DETECTION

DATA MINING SOLUTION (DMS)

FOR

CHILD CARE FRAUD DETECTION

Request for Proposals

July 8, 2009

DATA MINING SOLUTION (DMS) RFP Page i JULY 8, 2009

TABLE OF CONTENTS 1. INTRODUCTION: ................................................................................................................... 7

1.1 CONSTRUCTION OF TERMS:.............................................................................................. 7 1.2 DMS PROCUREMENT PROCESS: ....................................................................................... 8 1.3 SCHEDULE OF EVENTS: ...................................................................................................... 8 1.4 ORGANIZATION OF THE RFP: ........................................................................................... 9 1.5 PROJECT OBJECTIVE: ........................................................................................................10 1.6 EXISTING DOCUMENTATION AND DILIGENCE MATERIALS: ...............................10

2. BACKGROUND OF THE PROJECT:..................................................................................11 2.1 COUNTY PROGRAMS BACKGROUND: ...........................................................................12

2.1.1 California Work Opportunities and Responsibility to Kids (CalWORKs). .........12 2.1.1.1 Greater Avenues for Independence (GAIN). ......................................................................... 12 2.1.1.2 Supportive Services.................................................................................................................. 12 2.1.1.3 Cal-Learn.................................................................................................................................. 13

2.1.2 Food Stamp. ...............................................................................................................13 2.1.3 General Relief (GR)...................................................................................................14

2.1.3.1 General Relief Opportunity for Work (GROW)................................................................... 14 2.1.4 Cash Assistance Program for Immigrants (CAPI). ................................................14 2.1.5 Medi-Cal. ....................................................................................................................14 2.1.6 In-Home Supportive Services (IHSS).......................................................................14

2.2 COUNTY SYSTEMS BACKGROUND: ................................................................................14 2.2.1 DPSS Systems.............................................................................................................14

2.2.1.1 LEADER System...................................................................................................................... 14 2.2.1.2 GEARS...................................................................................................................................... 15 2.2.1.3 GROW System. ........................................................................................................................ 15

2.2.2 Case Management, Information and Payrolling System (CMIPS)........................15 2.2.3 Welfare Fraud Linkage Analysis Database System (WFLADS). ..........................16

3. GENERAL CONDITIONS:....................................................................................................17 3.1 FORMAL SOLICITATION: ..................................................................................................17 3.2 COUNTY POINT OF CONTACT AND RFP COMMUNICATIONS:...............................17 3.3 PROPOSAL SUBMISSION DEADLINE: .............................................................................17 3.4 PROPOSERS’ MANDATORY CONFERENCE: .................................................................18 3.5 WRITTEN QUESTIONS AND ANSWERS: .........................................................................19 3.6 CERTAIN RIGHTS OF COUNTY: .......................................................................................19 3.7 FORMAL BOARD APPROVAL OF CONTRACT:.............................................................20 3.8 REIMBURSEMENT PROVISIONS: .....................................................................................20 3.9 TERM:.......................................................................................................................................20 3.10 DISCLOSURE OF CONTENTS OF PROPOSALS: ............................................................21 3.11 FIRM OFFER:..........................................................................................................................21 3.12 COUNTY LOBBYIST ORDINANCE:...................................................................................21 3.13 PROPOSERS’ PRECAUTIONS:............................................................................................22

3.13.1 Acceptance of Terms and Conditions. .....................................................................22 3.13.2 Sample Agreement.....................................................................................................22 3.13.3 Proposer Changes. .....................................................................................................22 3.13.4 Cost of Proposals. ......................................................................................................23

3.14 PROHIBITION AGAINST PROPOSING:............................................................................23 3.15 CONTACT WITH COUNTY EMPLOYEES: ......................................................................23 3.16 GRATUITIES:..........................................................................................................................23 3.17 DETERMINATION OF PROPOSER RESPONSIBILITY: ................................................23 3.18 CHILD SUPPORT COMPLIANCE PROGRAM:................................................................24

DATA MINING SOLUTION (DMS) RFP Page ii JULY 8, 2009

3.19 COMPLIANCE WITH APPLICABLE LAW:......................................................................25 3.20 CONFIDENTIALITY:.............................................................................................................25 3.21 CONFLICT OF INTEREST: ..................................................................................................25 3.22 COUNTY POLICY ON DOING BUSINESS WITH SMALL BUSINESS: ........................25 3.23 MANDATORY REQUIREMENT TO REGISTER ON LOS ANGELES COUNTY’S

VENDOR REGISTRATION:.................................................................................................26 3.24 JURY SERVICE PROGRAM: ...............................................................................................26 3.25 LOCAL SMALL BUSINESS ENTERPRISE PREFERENCE PROGRAM: .....................27 3.26 CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY

AND VOLUNTARY EXCLUSION — LOWER TIER COVERED TRANSACTIONS (45 C.F.R PART 76):......................................................................................................................28

3.27 INJURY AND ILLNESS PREVENTION PROGRAM:.......................................................28 3.28 RECYCLED BOND PAPER:..................................................................................................29 3.29 SAFELY SURRENDERED BABY LAW: .............................................................................29 3.30 PROPOSER’S CHARITABLE CONTRIBUTION COMPLIANCE:.................................29 3.31 CONTRACTOR’S WILLINGNESS TO CONSIDER COUNTY’S EMPLOYEES FOR

EMPLOYMENT:.....................................................................................................................30 3.32 CONSIDERATION OF GAIN/GROW PROGRAM PARTICIPANTS FOR

EMPLOYMENT:.....................................................................................................................30 3.33 COUNTY’S QUALITY ASSURANCE PLAN: .....................................................................30 3.34 NOTICE TO EMPLOYEES REGARDING THE FEDERAL EARNED INCOME

CREDIT: ..................................................................................................................................30 3.35 PROPOSER DEBARMENT: ..................................................................................................31 3.36 PROTEST PROCESS:.............................................................................................................31

3.36.1 Grounds for Review...................................................................................................32 3.36.2 Review of Solicitation Requirements. ......................................................................32 3.36.3 Review of a Disqualified Proposal. ...........................................................................33 3.36.4 Review of County’s Proposed Contractor Selection. ..............................................33

3.36.4.1 County Debriefing Process. ..................................................................................................... 33 3.36.4.2 Proposed Contractor Selection Review. ................................................................................. 34 3.36.4.3 County Review Panel Process. ................................................................................................ 35

3.36.5 Contact/Address for Protest Requests. ....................................................................36 3.37 NOTIFICATION TO COUNTY OF PENDING ACQUISITIONS/MERGERS BY

PROPOSING COMPANY:.....................................................................................................36 3.38 TRANSITIONAL JOB OPPORTUNITIES PREFERENCE PROGRAM:........................36

4. MINIMUM CONTRACTOR QUALIFICATIONS: ............................................................38 4.1 REQUISITE EXPERIENCE: .................................................................................................38 4.2 PROPOSER QUALIFICATIONS: .........................................................................................38 4.3 CONTRACTOR STAFF QUALIFICATIONS: ....................................................................39

4.3.1 Contractor’s Project Director: .................................................................................39 4.3.2 Contractor’s Project Manager: ................................................................................39

4.4 COUNTY’S MINIMUM REQUIREMENTS.........................................................................40 5. PROPOSAL REQUIREMENTS:...........................................................................................41

5.1 TRUTH AND ACCURACY OF REPRESENTATIONS:.....................................................41 5.2 PROPOSAL PREPARATION INSTRUCTIONS:................................................................41

5.2.1 Preparing to Respond................................................................................................41 5.2.2 Realistic Proposals. ....................................................................................................41

5.3 PRIME CONTRACTOR:........................................................................................................41 5.4 CONFIDENTIALITY AND ASSIGNMENT AGREEMENT: ............................................42 5.5 PROPOSAL SUBMISSION: ...................................................................................................42 5.6 ERROR CORRECTIONS REQUIREMENT: ......................................................................44 5.7 BUSINESS/TECHNICAL PROPOSAL:................................................................................44

5.7.1 Cover Page .................................................................................................................45

DATA MINING SOLUTION (DMS) RFP Page iii JULY 8, 2009

5.7.2 Transmittal Letter .....................................................................................................45 5.7.3 Table of Contents.......................................................................................................46 5.7.4 Executive Summary (Business/Technical Proposal, Section 1)..............................46 5.7.5 Proposer’s Minimum Contractor Qualifications (Business/Technical Proposal,

Section 2) ....................................................................................................................46 5.7.6 Proposer’s Technical Response (Business/Technical Proposal, Section 3) ...........51 5.7.7 Proposer’s Staffing Plan (Business/Technical Proposal, Section 4)......................53 5.7.8 Proposer’s Quality Control Plan (Business/Technical Proposal, Section 5) ........55 5.7.9 Exceptions (Business/Technical Proposal, Section 6)..............................................56 5.7.10 Anticipated Risks/Assumptions (Business/Technical Proposal, Section 7) ...........56 5.7.11 Subcontractors or Partners (Business/Technical Proposal, Section 8)..................57 5.7.12 County Required Forms (Business/Technical Proposal, Section 9).......................57 5.7.13 Last Page of Proposal (Business/Technical Proposal, Section 10) .........................59

5.8 PRICE PROPOSAL:................................................................................................................60 5.8.1 Cover Page .................................................................................................................60 5.8.2 Schedule of Payments (Price Proposal, Section 1) ..................................................60

6. PROPOSAL EVALUATION AND CONTRACTOR SELECTION: .................................62 6.1 EVALUATION OVERVIEW: ................................................................................................62 6.2 EVALUATION COMMITTEE: .............................................................................................63 6.3 EVALUATION CRITERIA AND WEIGHTING FACTORS:............................................63 6.4 EVALUATION PHASES: .......................................................................................................63

6.4.1 Evaluation Phase 1 – Proposal Screening (Pass/Fail). ............................................63 6.4.2 Evaluation Phase 2 – Evaluation of Business/Technical Proposals. ......................64

6.4.2.1 Business/Technical Proposal (7,000 Points or 70%).............................................................. 65 6.4.3 Evaluation Phase 3 – Evaluation of Price Proposals (3,000 Points or 30%). ........65

6.5 CONTRACTOR SELECTION:..............................................................................................67 6.6 CONTRACT NEGOTIATIONS:............................................................................................67 6.7 FINAL CONTRACT AWARD BY BOARD OF SUPERVISORS: .....................................67

DATA MINING SOLUTION (DMS) RFP Page 1 JULY 8, 2009

LIST OF APPENDICES APPENDIX A – STATEMENT OF WORK

STATEMENT OF WORK .................................................................................................................. APPENDIX B – STATEMENT OF REQUIREMENTS STATEMENT OF REQUIREMENTS................................................................................................ APPENDIX C – SAMPLE AGREEMENT

BASE AGREEMENT ......................................................................................................................... EXHIBIT A - STATEMENT OF WORK ...........................................................................................

ATTACHMENT A.1 – SYSTEM REQUIREMENTS ................................................................ ATTACHMENT A.2 – SYSTEM CONFIGURATION .............................................................. ATTACHMENT A.3 - ACCEPTANCE CERTIFICATE ............................................................ ATTACHMENT A.4 - GLOSSARY

EXHIBIT B - SCHEDULE OF PAYMENTS..................................................................................... SCHEDULE B.1 – OPTIONAL WORK .....................................................................................

EXHIBIT C – PROJECT SCHEDULE............................................................................................... EXHIBIT D – SYSTEM MAINTENANCE .......................................................................................

SCHEDULE D.1 – COUNTY’S REMOTE ACCESS SECURITY POLICY ............................. EXHIBIT E -CONTRACTOR EMPLOYEE ACKNOWLEDGEMENT, CONFIDENTIALITY, AND COPYRIGHT ASSIGNMENT AGREEMENT .................................................................................. EXHIBIT F - CONTRACTOR’S EEO CERTIFICATION ................................................................ EXHIBIT G – ADMINISTRATION OF AGREEMENT ...................................................................

SECTION I – COUNTY KEY PERSONNEL ............................................................................. SECTION II – CONTRACTOR KEY PERSONNEL..................................................................

EXHIBIT H - SAFELY SURRENDERED BABY LAW ................................................................... EXHIBIT I – CHARITABLE CONTRIBUTIONS CERTIFICATION.............................................. EXHIBIT J - CONTRACTOR EMPLOYEE JURY SERVICE.......................................................... EXHIBIT K - DETERMINATIONS OF CONTRACTOR NON-RESPONSIBILITY AND CONTRACTOR DEBARMENT ORDINANCE................................................................................ EXHIBIT L - LISTING OF CONTRACTORS DEBARRED IN LOS ANGELES COUNTY .......... EXHIBIT M - IRS NOTICE 1015....................................................................................................... EXHIBIT N – SOURCE CODE ESCROW AGREEMENT – INCORPORATED BY REFERENCE EXHIBIT O – REQUEST FOR PROPOSAL (RFP) – INCORPORATED BY REFERENCE EXHIBIT P – CONTRACTOR’S RESPONSE TO RFP (PROPOSAL) – INCORPORATED BY REFERENCE ......................................................................................................................................

APPENDIX D – COUNTY REQUIRED FORMS EXHIBIT D-1 — PROPOSER’S ORGANIZATION QUESTIONNAIRE/AFFIDAVIT .................. EXHIBIT D-2 — PROSPECTIVE CONTRACTOR REFERENCES ................................................ EXHIBIT D-3 — PROSPECTIVE CONTRACTOR LIST OF CONTRACTS.................................. EXHIBIT D- 4 — PROSPECTIVE CONTRACTOR LIST OF TERMINATED CONTRACTS ...... EXHIBIT D- 5 — CERTIFICATION OF NO CONFLICT OF INTEREST ...................................... EXHIBIT D- 6 — FAMILIARITY WITH THE COUNTY LOBBYIST ORDINANCE CERTIFICATION............................................................................................................................... EXHIBIT D- 7 —LA COUNTY COMMUNITY BUSINESS ENTERPRISE PROGRAM – REQUEST FOR LOCAL SBE PREFERENCE PROGRAM CONSIDERATION EXHIBIT D-8 PROPOSER’S EQUAL EMPLOYMENT OPPORTUNITY (EEO) CERTIFICATION EXHIBIT D-9— ATTESTATION OF WILLINGNESS TO CONSIDER GAIN/GROW PARTICIPANTS................................................................................................................................. EXHIBIT D 10 — COUNTY OF LOS ANGELES CONTRACTOR EMPLOYEE JURY SERVICE PROGRAM CERTIFICATION FORM AND APPLICATION FOR EXCEPTION.......................... EXHIBIT D 11 — PROPOSER RELEASE FORM............................................................................ EXHIBIT D-12 — CLIENT LIST AND RELEASE FORM ..............................................................


EXHIBIT D-13 — CERTIFICATION OF INDEPENDENT PRICE DETERMINATION & ACKNOWLEDGMENT OF RFP RESTRICTIONS .......................................................................... EXHIBIT D 14 — CHARITABLE CONTRIBUTIONS CERTIFICATION ..................................... EXHIBIT D 15 — CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY AND VOLUNTARY EXCLUSION LOWER TIERED COVERED TRANSACTIONS (45 C.F.R. PART 76) ........................................................................................... EXHIBIT D 16 —REQUEST FOR PROPOSALS/GROUNDS FOR REJECTION .......................... EXHIBIT D-17 — BIDDER'S/OFFEROR'S NONDISCRIMINATION IN SERVICES CERTIFICATION............................................................................................................................... EXHIBIT D-18 – TRANSITIONAL JOB OPPORTUNITIES PREFERENCE APPLICATION.......

APPENDIX E – COUNTY ORDINANCES AND POLICIES EXHIBIT E-1 —TRANSMITTAL FORM TO REQUEST A RFP SOLICITATION REQUIREMENTS REVIEW.............................................................................................................. EXHIBIT E-2 — TRANSMITTAL FORM TO REQUEST A DISQUALIFICATION REVIEW..... EXHIBIT E-3 — TRANSMITTAL FORM TO REQUEST A PROPOSED CONTRACTOR SELECTION REVIEW....................................................................................................................... EXHIBIT E-4 — TRANSMITTAL FORM TO REQUEST A COUNTY REVIEW PANE .............. EXHIBIT E-5 — COUNTY OF LOS ANGELES POLICY ON DOING BUSINESS WITH SMALL BUSINESS .......................................................................................................................................... EXHIBIT E-6 - TITLE 2 ADMINISTRATION CHAPTER 2.203.010 THROUGH 2.203.090 CONTRACTOR EMPLOYEE JURY SERVICE ............................................................................... EXHIBIT E-7 — LISTING OF CONTRACTORS DEBARRED IN LOS ANGELES COUNTY .... EXHIBIT E-8 — IRS NOTICE 1015.................................................................................................. EXHIBIT E-9 — SAFELY SURRENDER BABY LAW................................................................... EXHIBIT E-10 — TITLE 2 ADMINISTRATION DETERMINATIONS OF CONTRACTOR NON-RESPONSIBILITY AND CONTRACTOR DEBARMENT ORDINANCE...................................... EXHIBIT E-11 — BACKGROUND AND RESOURCES: CALIFORNIA CHARITIES REGULATION ...................................................................................................................................

APPENDIX F –SCHEDULE OF PAYMENTS SCHEDULE: INSTRUCTIONS ......................................................................................................... SCHEDULE: PRICE SUMMARY ..................................................................................................... SCHEDULE: PRICING YEARS 1-2 AND OPTIONAL YEARS 3-4 ............................................... SCHEDULE: SYSTEM IMPLEMENTATION FIRM FIXEDPRICE BY DELIVERABLE............. SCHEDULE: SYSTEM MAINTENANCE FIRM FIXED PRICE BY DELIVERABLE .................. SCHEDULE: OPTIONAL WORK FIXED HOURLY RATE............................................................ SCHEDULE: LABOR RESOURCE................................................................................................... SCHEDULE: SUBCONTRACTOR ...................................................................................................

APPENDIX G – PROPOSERS RESPONSE FORMS APPENDIX H – GLOSSARY

GLOSSARY........................................................................................................................................


PREAMBLE For over a decade, the County of Los Angeles ("County") has collaborated with its community partners to enhance the capacity of the health and human services system to improve the lives of children and families. These efforts require, as a fundamental expectation, that the County’s contracting partners share the County and community's commitment to provide health and human services that support achievement of the County’s vision, goals, values, and adopted outcomes. Key to these efforts is the integration of service delivery systems and the adoption of the Customer Service and Satisfaction Standards.

The County of Los Angeles Vision is to improve the quality of life in the County by providing responsive, efficient and high quality public services that promote the self-sufficiency, well-being and prosperity of individuals, families, business and communities. This philosophy of teamwork and collaboration is anchored in the shared values of:

Responsiveness

Professionalism

Accountability

Compassion

Integrity

Commitment

A Can-Do Attitude

Respect for Diversity

These shared values are encompassed in the County Mission to enrich lives through effective and caring service and the County Strategic Plan’s eight goals: 1) Service Excellence; 2) Workforce Excellence; 3) Organizational Effectiveness; 4) Fiscal Responsibility; 5) Children and Families' Well-Being; 6) Community Services; 7) Health and Mental Health; and 8) Public Safety. Improving the well-being of children and families requires coordination, collaboration, and integration of services across functional and jurisdictional boundaries, by and between County departments/agencies, and community and contracting partners.

The basic conditions that represent the well-being we seek for all children and families in Los Angeles County aredelineated in the following five outcomes, adopted by the Board of Supervisors in January 1993.

• Good Health; • Economic Well-Being; • Safety and Survival; • Emotional and Social Well-Being; and • Education and Workforce Readiness.

Recognizing no single strategy - in isolation - can achieve the County’s outcomes of well-being for children and families, consensus has emerged among County and community leaders that making substantial improvements in integrating the County’s health and human services system is necessary to significantly move toward achieving these outcomes. The


County has also established the following values and goals for guiding this effort to integrate the health and human services delivery system:

Families are treated with respect in every encounter they have with the health, educational, and social services systems.

Families can easily access a broad range of services to address their needs, build on their strengths, and achieve their goals.

There is no "wrong door”: wherever a family enters the system is the right place.

Families receive services tailored to their unique situations and needs.

Service providers and advocates involve families in the process of determining service plans, and proactively provide families with coordinated and comprehensive information, services, and resources.

The County service system is flexible, able to respond to service demands for both the County-wide population and specific population groups.

The County service system acts to strengthen communities, recognizing that just as individuals live in families, families live in communities.

In supporting families and communities, County agencies work seamlessly with public and private service providers, community-based organizations, and other community partners.

County agencies and their partners work together seamlessly to demonstrate substantial progress towards making the system more strength-based, family focused, culturally-competent, accessible, user-friendly, responsive, cohesive, efficient, professional, and accountable.

County agencies and their partners focus on administrative and operational enhancements to optimize the sharing of information, resources, and best practices while also protecting the privacy rights of families.

County agencies and their partners pursue multi-disciplinary service delivery, a single service plan, staff development opportunities, infrastructure enhancements, customer service and satisfaction evaluation, and revenue maximization.

County agencies and their partners create incentives to reinforce the direction toward service integration and a seamless service delivery system.

The County human service system embraces a commitment to the disciplined pursuit of results accountability across systems. Specifically, any strategy designed to improve the County human services system for children and families


should ultimately be judged by whether it helps achieve the County’s five outcomes for children and families: good health, economic well-being, safety and survival, emotional and social well-being, and education and workforce readiness.

The County, its clients, contracting partners and the community will continue to work together to develop ways to make County services more accessible, customer friendly, better integrated, and outcome-focused. Several departments have identified shared themes in their strategic plans for achieving these goals including: making an effort to become more consumer/client-focused; valuing community partnerships and collaborations; emphasizing values and integrity; and using a strength-based and multi-disciplinary team approach. County departments are also working to provide the County's Board of Supervisors and the community with a better understanding of how resources are being utilized, how well services are being provided and what are the results of the services: is anyone better off?

The County of Los Angeles health and human service departments and their partners are working together to achieve the following Customer Service and Satisfaction Standards in support of improving outcomes for children and families.

Personal Service Delivery

The service delivery team members, staff and volunteers, will treat customers and each other with courtesy, dignity, and respect. They will:

• Introduce themselves by name;

• Listen carefully and patiently to customers;

• Be responsive to cultural and linguistic needs;

• Explain procedures clearly; and

• Build on the strengths of families and communities.

Service Access

Service providers will work proactively to facilitate customer access to services.

• Provide services as promptly as possible;

• Provide clear directions and service information;

• Outreach to the community and promote available services;

• Involve families in service plan development; and

• Follow-up to ensure appropriate delivery of services.

Service Environment


Service providers will deliver services in a clean, safe, and welcoming environment, which supports the effective delivery of services.

• Ensure a safe environment; • Ensure a professional atmosphere; • Display vision, mission, and value statements; • Provide a clean and comfortable waiting area; • Ensure privacy; and • Post complaint and appeals procedures.

The basis for all County health and human services contracts is the provision of the highest level of quality services that support improved outcomes for children and families. The County and its contracting partners must work together and share a commitment to achieve a common vision, goals, outcomes, and standards for providing services.


1. INTRODUCTION: The County of Los Angeles), on behalf of its Department of Public Social Services 1 (DPSS) in collaboration with the Chief Executive Office (CEO)-Service Integration 2 Branch (SIB), is seeking proposals from qualified Proposers to: 3

• Design and develop a Data Mining Solution ("DMS") for child care fraud 4 detection application to be used by County in the investigation of 5 CalWORKs Stage 1 Child Care fraud. 6

• Provide a cost-effective solution for the DMS design, development and 7 implementation, including System Hardware, System Software, Project 8 Administration and Training; 9

• Provide all functionality and satisfy all technical performance and other 10 requirements, as described in the body of this Request for Proposals together 11 with all Appendices and Exhibits thereto (collectively the "RFP"); 12

• Provide a centralized DMS database and access to DMS information via a 13 Web enabled browser-based environment; 14

• Utilize the County Enterprise Network (LAnet/EN) and the County’s local 15 network resources to access County Data; and 16

• Provide ongoing System Maintenance, including maintenance and 17 operational support, and Optional Work. 18

1.1 CONSTRUCTION OF TERMS: 19 In construing the terms of this RFP, the following rules shall apply: 20

(A) Singular nouns and phrases incorporating them (e.g., referring to objects, 21 persons, events, or otherwise) shall be construed to also include the plural, 22 except where reference to a single item is implied or necessary pursuant to 23 the context of the word or phrase in question and except as otherwise 24 expressly stated in the particular defined terms, specified in Paragraph 1.3 25 (Definitions) of the Base Agreement of Appendix C (Sample Agreement). 26 Plural nouns, and phrases incorporating them, shall be construed to also 27 include the singular except where reference to multiple items is implied or 28 necessary pursuant to the context of the word or phrase in question and 29 except as otherwise expressly stated for particular defined terms set forth in 30 Paragraph 1.3 (Definitions) of the Base Agreement of Appendix C (Sample 31 Agreement). 32

(B) Any use of the masculine gender shall be construed to include the feminine 33 and vice versa. 34

(C) Examples provided by using words and phrases, such as “including”, 35 “include”, “includes” or “e.g.” shall not be construed as limiting the term 36 clarified thereby. For example, “including” shall be construed as “including, 37 but not limited to.” 38

(D) References in this RFP to federal, State, County and/or other governmental 39 laws, rules, regulations, ordinances, guidelines, directives, policies, and/or 40


procedures shall mean such laws, rules, regulations, ordinances, guidelines, 41 directives, policies, and/or procedures as amended from time-to-time. 42

(E) Unless expressly stated otherwise, all approvals, consents, or determinations 43 by or on behalf of County under this RFP may be given or withheld in the 44 sole discretion or judgment of the person or entity authorized to provide or 45 make such approval, consent, or determination. 46

(F) For convenience, the definitions of certain terms used in this RFP, and not 47 defined in Paragraph 1.3 (Definitions) of the Base Agreement of Appendix C 48 (Sample Agreement), can be found in Appendix H (Glossary). 49

1.2 DMS PROCUREMENT PROCESS: 50 This RFP establishes guidelines, criteria and procedures for submitting proposals in 51 response to the RFP. It is the duty of each Proposer to thoroughly review the entire 52 RFP, including all Appendices and Exhibits thereto, for terms, conditions and 53 requirements that are included throughout this RFP. 54 55 The evaluation of proposals is a multi-phased process as described in Section 6 56 (Proposal Evaluation and Contractor Selection). County may, at its sole discretion, 57 reject any or all responses submitted in response to this RFP at any time. County 58 shall not be liable for any costs incurred by any Proposer in connection with the 59 preparation, submission, or presentation of any proposal. 60 61 County’s recommendation for Contractor selection is subject to approval at the State 62 level with final approval by the County’s Board of Supervisors (the "Board"), which 63 may enter into an Agreement with one (1) prime Contractor for the DMS, including 64 its implementation, maintenance and support, as described in this RFP. 65 66 The selected Contractor shall provide the DMS design, development and 67 implementation according to County requirements, shall benchmark and verify DMS 68 performance and shall perform continued ongoing maintenance, operations, support, 69 modifications and enhancements. County shall own, without limitation, the DMS 70 data, as well as the design and configuration of the DMS technical infrastructure, as 71 further provided in the Sample Agreement. Contractor shall provide all software and 72 hardware necessary to develop, test, host, manage and operate the DMS, as further 73 provided in the Statement of Work and the Sample Agreement. 74 75 Any resultant Agreement will be a Deliverables based contract with a Maximum 76 Fixed Price for all work under any resultant Agreement. 77

1.3 SCHEDULE OF EVENTS: 78 The following schedule sets forth key events and dates in the procurement and 79 contracting process: 80


Table 1 — Schedule of Events 81

Event Date

Release of RFP July 8, 2009

Proposers’ Mandatory Conference July 15, 2009

Deadline for Written Questions Submission July 17, 2009

Deadline for Request for Solicitation Requirements Review July 22, 2009

Responses to Written Questions Completed July 30, 2009

Proposal Due Date August 13, 2009

These dates may be changed at any time as determined by County. 82

1.4 ORGANIZATION OF THE RFP: 83

The RFP, including all Appendices and Exhibits, sets forth County requirements for 84 the DMS Project. Should this RFP require any significant changes, as determined by 85 County, an Addendum to the RFP will be released. Clarifications or explanations of 86 requirements may be provided in the form of written responses to written questions 87 submitted by Proposers when responses to written questions are scheduled to be 88 completed (see Section 1.3 (Schedule of Events)). It is each Proposer’s 89 responsibility to identify any perceived points of conflict or ambiguity and to request 90 interpretations or clarifications about any language in the RFP. 91 92 The RFP is organized in six (6) major Sections plus Appendices. The RFP major 93 Sections and a list of RFP Appendices are shown below: 94

95 Section 1 Introduction 96 Section 2 Background of the Project 97 Section 3 General Conditions 98 Section 4 Minimum Contractor Qualifications 99 Section 5 Proposal Requirements 100 Section 6 Proposal Evaluation and Contractor Selection 101 Appendix A Statement of Work 102 Appendix B Statement of Requirements 103 Appendix C Sample Agreement 104 Appendix D County Required Forms 105 Appendix E County Ordinances and Policies 106 Appendix F Schedule of Payments 107 Appendix G Proposers Response Forms 108 Appendix H Glossary 109


1.5 PROJECT OBJECTIVE: 110

The general objective of the Project covered by the RFP is to implement a 111 technology solution, known as Data Mining Solution, which will assist in the 112 detection and prevention of fraudulent activities among individuals or groups 113 participating in County’s Stage 1 Child Care Program for CalWORKs participants 114 (also "Participant(s)"). 115

This Statement of Work consists of instructions, tasks, subtasks, deliverables, goods, 116 services and other work (“Work”) and, unless specified otherwise, includes a Project 117 Schedule. Capitalized terms used in this Statement of Work without definitions have 118 the meanings given to such terms in the Base Agreement to Appendix C (Sample 119 Agreement). All Work under the resultant Agreement shall be performed at the rates 120 and fees set forth in the Schedule of Payments. 121

Contractor shall perform, complete and deliver all Work, however denoted, as set 122 forth in the Statement of Work. Also defined herein are those Tasks and Subtasks 123 that involve participation of both Contractor and County. Unless otherwise specified 124 as an obligation of County, Contractor shall perform all Tasks and Subtasks and 125 provide all Deliverables as defined in the Statement of Work. For the purpose of this 126 Agreement, a Deliverable shall be deemed complete upon County’s approval and 127 acceptance thereof subject to the provisions of the Sample Agreement, irrespective of 128 the number of tries it takes Contractor to provide a successful Deliverable. 129

Contractor shall provide a comprehensive child care fraud platform and solutions, 130 including the installation and configuration of the necessary data mining software, 131 the provision of data quality and data integration solutions, the development of 132 analytic models and the provision of other services to implement the County Data 133 Mining Solution as necessary to meet the technical, functional, operational and 134 business requirements set forth in the RFP, including the Statement of Requirements 135 ("System Requirements"). The general objective of this Project is to implement a 136 technology solution, which will assist in the detection and prevention of fraudulent 137 activity among individuals or groups participating in County’s Stage 1 Child Care 138 Program for CalWORKs participants. 139

1.6 EXISTING DOCUMENTATION AND DILIGENCE MATERIALS: 140 It is the Proposer’s responsibility to perform the necessary diligence to fully 141 understand County’s requirements when responding to this RFP. Proposer may be 142 provided access to the Diligence Library that houses the diligence materials, in 143 addition to those attached to this RFP, to further Proposer’s knowledge of the DPSS 144 systems. Registration for access to the Diligence Library is located in the DPSS 145 Portal at the link provided below. 146

147 http://dpss.lacounty.gov/dpss/contracts/default.cfm 148

149


The diligence materials provided in the Diligence Library may change from time to 150 time, as determined by County, without notice. 151

Although County has endeavored to include or reference in this RFP information 152 known to County that it believes to be relevant to this procurement, by submitting a 153 proposal, the Proposer understands and agrees that neither County nor any of its 154 employees, agents, advisors or representatives: (i) has made or makes any 155 representation or warranty, express or implied, as to the accuracy or completeness of 156 the diligence materials provided; or (ii) shall have any liability or responsibility 157 whatsoever to Proposer or Proposer’s representatives relating to or resulting from the 158 use of any diligence materials, or any errors therein or omissions therefrom. Without 159 limiting the generality of the foregoing, the diligence materials may include certain 160 assumptions, statements, estimates and projections provided by, or respecting to, 161 County. Such assumptions, statements, estimates and projections reflect various 162 assumptions made by County, which assumptions may or may not prove to be 163 correct. No representations are made by County as to the accuracy of such 164 assumptions, statements, estimates or projections 165

2. BACKGROUND OF THE PROJECT: 166

County’s Chief Executive Office ("CEO") and Department of Public Social Services 167 ("DPSS") conducted a pilot ("Pilot") between May and November of 2008 to 168 determine the business value of implementing data mining software for the purposes 169 of detection and prevention of public assistance fraud. The application of data 170 mining software was limited to three primary Predictive Models and the analysis 171 applied only to DPSS’ Stage 1 Child Care Program for CalWORKs participants. In 172 order to demonstrate the predictive capacities of the data mining software, the Pilot 173 used DPSS’ administrative records on child care providers between January 2001 174 and December 2007. The software’s fraud analysis capability was demonstrated in 175 three categories: (1) cases with characteristics placing them at a high risk for fraud; 176 (2) cases showing significant anomalies; (3) potential fraud rings and collusion 177 activities. 178

The data mining Pilot achieved an 85 percent (85%) accuracy rate in detecting 179 collusive fraud rings. The results of the Pilot show that the use of data mining 180 software as a fraud detection tool would have enabled cost avoidance in three areas: 181 (1) new fraud referrals, resulting in an annual gross cost avoidance of at least $2.2 182 million; (2) early detection of fraud, resulting in an annual gross cost avoidance of 183 $1.6 million; (3) increased efficiency, resulting in an annual gross cost avoidance of 184 $3 million. The total annual gross cost avoidance in these areas would, therefore, 185 have been at least $6.8 million. Furthermore, the results indicated that the cost 186 avoidance could possibly increase with additional data sources and further utilization 187 of additional predictive fraud detection models not included in the Pilot. 188

On January 6, 2009, County's Board of Supervisors passed a motion that directed the 189 CEO to develop a strategy for the implementation of data mining technology to 190 target fraud in the CalWORKs Stage 1 Child Care program. The CEO reported back 191


to the Board with a recommendation to procure the necessary technology through a 192 competitive procurement process. The present RFP embodies County’s effort to 193 solicit competitive bids from potential vendors. 194

2.1 COUNTY PROGRAMS BACKGROUND: 195

The following County programs provide data sources and selected data extracts that 196 are used in County’s data mining current research, which together with other data 197 sources will be used in the development of and for the purpose of the DMS Project. 198

2.1.1 CALIFORNIA WORK OPPORTUNITIES AND RESPONSIBILITY TO KIDS 199 (CALWORKS). 200

CalWORKs is the State’s version of the federal Temporary Aid for Needy 201 Families (TANF) program that provides temporary financial assistance and 202 employment-focused services to families with minor children who have 203 income and property below State maximum limits for their family size. Most 204 able-bodied parents are also required to participate in the CalWORKs Greater 205 Avenues for Independence (GAIN) employment services program as a 206 condition of eligibility. 207

2.1.1.1 Greater Avenues for Independence (GAIN). 208 The GAIN program is the State’s version of the federal 209 Welfare-to-Work (WtW) program that provides effective 210 training, employment services, and supportive services to help 211 individuals transition from dependency on public assistance 212 programs to economic self-sufficiency. 213

2.1.1.2 Supportive Services 214 Services which GAIN will help to arrange or pay for, in order 215 that a Participant may participate in GAIN activities, if other 216 funding sources are not available. 217

1. Child Care 218

The objective of the CalWORKs child care program is 219 to ensure that CalWORKs children are provided child 220 care while their parents/caretakers, who are not exempt 221 from WtW requirements, continue to participate in their 222 WtW activities. CalWORKs parents can choose licensed 223 or license-exempt child care providers. In the County, 224 child care referral services are provided through multiple 225 Alternative Payment Program (APP) and Resource and 226 Referral (R&R) agencies, and child care payments are 227 made directly to child care providers. Under certain 228 circumstances, County may be required to provide child 229 care services to a specific WtW Participant who is 230 working and is no longer aided. A Participant who is 231 working and is no longer aided may be able to receive 232


child care assistance for up to twenty-four (24) months 233 from the date his cash aid is terminated. 234

There are three (3) stages of CalWORKs child care, 235 which are defined as follows: 236

• Stage One begins with a family’s entry into 237 the CalWORKs program. Clients leave Stage 238 one after six (6) months or when their 239 situation is stable, and when there is a slot in 240 Stage Two or three. 241

• Stage Two begins after six (6) months or after 242 a recipient’s work or work activity has 243 stabilized, or when the family is transitioning 244 off of aid. Clients may continue to receive 245 child care in Stage two up to two (2) years 246 after they are no longer eligible for aid. 247

• Stage Three begins when a funded space is 248 available and when the client has acquired the 249 twenty-four (24) months of child care, after 250 transitioning off aid. 251

2. Transportation 252 Payments issued to a Participant for travel to and from 253 WtW activities and/or employment. 254

3. Ancillary Expense(s) 255 Payments issued to a Participant to cover the cost of 256 items necessary for a Participant to participate in WtW 257 activities and/or employment. Expenses covered 258 include books, tools, special clothing, and/or other 259 costs. 260

2.1.1.3 Cal-Learn. 261 Cal-Learn is a mandatory program for CalWORKs participants 262 who receive cash assistance and are under nineteen (19) years of 263 age, are pregnant or parenting, and have not yet completed their 264 high school education. The focus of Cal-Learn is to provide 265 teens with the support they need to complete their high school 266 education. Cal-Learn participants are also eligible for 267 supportive services. 268

2.1.2 FOOD STAMP. 269 The Food Stamp program was established to improve the nutrition of people 270 in low-income households. Food Stamp benefits are issued by Electronic 271 Benefit Transfer (EBT) onto a plastic swipe card that can be used at Point of 272 Sale (POS) machines. 273


2.1.3 GENERAL RELIEF (GR). 274

The GR program is a County-funded program that provides cash aid to 275 indigent adults and certain sponsored legal immigrant families who are 276 ineligible for federal or State programs. 277

2.1.3.1 General Relief Opportunity for Work (GROW). 278 The GROW program is a County-funded program that offers 279 employment and training services to employable and is designed 280 to help GR participants obtain jobs and achieve self–sufficiency. 281

2.1.4 CASH ASSISTANCE PROGRAM FOR IMMIGRANTS (CAPI). 282

The CAPI program provides cash to certain aged, blind, and disabled legal 283 non-citizens ineligible to Supplemental Security Income/State Supplemental 284 Payment (SSI/SSP) due to their immigration status. CAPI participants may 285 be eligible for Medi-Cal, In-Home Supportive Services (IHSS), and/or Food 286 Stamp benefits. 287

2.1.5 MEDI-CAL. 288

The Medi-Cal program provides free and low-cost health care and services to 289 qualifying low-income residents of Los Angeles County. There are health 290 care services to cover the needs of everyone regardless of age, race, or 291 immigration status. Programs are available for children and youth, pregnant 292 women, and families and persons who are aged, blind, or disabled. 293

2.1.6 IN-HOME SUPPORTIVE SERVICES (IHSS). 294

The IHSS program provides financial assistance for in-home services to the 295 elderly, disabled, or blind. IHSS provides an alternative to out-of-home care, 296 such as nursing homes or board and care facilities. 297

2.2 COUNTY SYSTEMS BACKGROUND: 298

The following is a description of the information systems containing the County Data 299 that will be used in the development of the DMS project. 300

2.2.1 DPSS SYSTEMS. 301

The DPSS Systems consist of: (i) Los Angeles Eligibility Automated 302 Determination, Evaluation and Reporting (LEADER) System, (ii) GAIN 303 (Greater Avenues for Independence) Employment Activity and Reporting 304 System (GEARS), (iii) General Relief Opportunity for Work (GROW) 305 System, (iv) Case Management, Information and Payrolling System 306 (CMIPS), and (v) Welfare Fraud Linkage Analysis Database System 307 (WFLADS). 308

2.2.1.1 LEADER System. 309

The LEADER System automates administration of benefit 310 programs in Los Angeles County, including eligibility 311


determination; benefit calculation and issuance, case 312 maintenance, and management/fiscal reports and controls. 313

DPSS serves as the host for the LEADER System for the 314 following County departments: Auditor-Controller, Child 315 Support Services, Children and Family Services, Community 316 and Senior Services, District Attorney, Health Services’ medical 317 and health center sites, Mental Health, Probation, and the 318 Treasurer-Tax Collector. Selected non- County agencies and 319 users (e.g., City of Los Angeles Housing Authority, Pomona 320 Valley Hospital) also utilize the LEADER System. 321

The LEADER System, one of the largest multi-host, multi-tiered 322 client server systems in the world, includes: 323

Over 16,000 users accessing the LEADER System via a private-324 line telephone network in more than 134 local sites representing 325 ten (10) County departments, plus an additional 200 outreach 326 Medi-Cal sites served by 400 mobile staff using laptops which 327 access the LEADER System via dial-up modem. 328

2.2.1.2 GEARS. 329

GEARS is designed to track employment, education, vocational 330 and training activities of GAIN participants. GEARS also issues 331 supportive services, including Child Care, transportation, and 332 ancillary payments to GAIN participants. GEARS supports the 333 State’s mandate to provide a GAIN Welfare-to-Work (WtW) 334 program to GAIN participants. 335

GEARS stores approximately fifty-five thousand (55,000) active 336 cases, which are accessed by approximately twenty-six hundred 337 (2,600) users distributed over approximately one hundred twenty 338 (120) locations. 339

2.2.1.3 GROW System. 340

General Relief (GR) is a County-funded program that provides 341 financial assistance to indigent adults who are ineligible for 342 financial assistance under federal or State programs. Currently, 343 the GROW System processes approximately thirty thousand 344 (30,000) active GR employable cases monthly for the GROW 345 program. Approximately seven hundred (700) users process 346 these cases and reside at approximately sixty-one (61) different 347 locations. 348

2.2.2 CASE MANAGEMENT, INFORMATION AND PAYROLLING SYSTEM (CMIPS). 349

CMIPS tracks case information and processes payments for the California 350 Department of Social Services In-Home Supportive Services Program, 351


enabling nearly 400,000 qualified aged, blind, and disabled individuals in 352 California to remain in their own homes and avoid institutionalization. 353

2.2.3 WELFARE FRAUD LINKAGE ANALYSIS DATABASE SYSTEM (WFLADS). 354

WFLADS is an anti-fraud tool that receives, stores, reads, and analyzes data 355 from existing DPSS computer systems for CalWORKs and Food Stamp case 356 records on a daily basis. It identifies inconsistencies in welfare cases and 357 alerts fraud staff by identifying and monitoring patterns that may indicate 358 fraud. Some patterns, like validating Social Security numbers, identifying 359 mail drops, etc., are already programmed on WFLADS. 360


3. GENERAL CONDITIONS: 361

The following are the general terms and conditions applicable to this procurement. 362

3.1 FORMAL SOLICITATION: 363 Notwithstanding any other provision of this RFP, this RFP is a solicitation for 364 proposals only and is not an offer to enter into a contract. 365

3.2 COUNTY POINT OF CONTACT AND RFP COMMUNICATIONS: 366 All contacts regarding this RFP or any matter relating thereto must be in writing and 367 emailed, to County’s point of contact. County’s point of contact information for any 368 and all inquiries or other communications regarding this RFP is as follows: 369 370

Name: Amy Farsakyan 371

Address: Los Angeles County 372 Department of Public Social Services 373 14714 Carmenita Road, 3rd Floor 374 Norwalk, CA 90650 375

Phone: (562) 623-2058 or (626) 312-6016 376

Email address: [email protected] 377

Proposers are specifically directed not to contact any other County person or agent, 378 the State or DMS procurement team members for any matters related to this RFP. 379 Failure to adhere to this policy shall result in elimination of the Proposer from 380 further consideration, as determined by County. 381

All written communications with County regarding this RFP, including its 382 Appendices and Exhibits, must reference the RFP, Proposer’s name, Proposer’s 383 address, contact person, contact’s telephone number, contact’s email address, and the 384 reason for communication (e.g., questions, request for Diligence Library access) as 385 follows: 386

“[Reason for Communication]: Request for Proposals for the Data Mining 387 Solution (DMS) RFP #ESD 09-02.” 388

Any material received that does not explicitly indicate its RFP related contents will 389 be handled as general mail or communications, which may result in a delay or non-390 response to the Proposer. County is responsible only for that which is expressly 391 stated in this RFP and any authorized written Addenda thereto. County is not 392 responsible for and shall not be bound by any representations otherwise made by any 393 individual acting or purporting to act on County’s behalf. 394

3.3 PROPOSAL SUBMISSION DEADLINE: 395 Each Proposer is solely responsible to ensure that its proposal is received by County 396 before the submission deadline of 12:00 p.m. (noon), Pacific Time, Thursday, 397 August 13, 2009. Each Proposer shall bear all risks associated with delays in the 398


United States Postal Service or other delivery services. Proposals submitted by 399 facsimile or e-mail shall not be accepted. 400 Proposals received after the scheduled closing time for receipt of proposals shall be 401 returned, unopened to the sender and shall not be considered. Refer to Section 5 402 (Proposal Requirements) of this RFP for complete instructions on the content, 403 format, sequence, and submission of proposals. 404

3.4 PROPOSERS’ MANDATORY CONFERENCE: 405 A Proposers’ Mandatory Conference will be conducted for prospective Proposers. 406 The purpose of the conference is to provide clarification regarding the RFP process, 407 the project scope of work, and required Proposer responses. The Proposers’ 408 Mandatory Conference is scheduled as follows: 409

410

Date: July 15, 2009 411

Time: 1:45 p.m. 412

Location: Los Angeles County 413 Department of Public Social Services 414 Conference Room 140 415 9320 Telstar Ave. 416

El Monte, CA 91731 417 418

Parking Location: Street parking at DPSS Eligibility Systems Division is 419 limited. Please plan additional time to include a 420 10-minute walk in order to be on time for the 421 Proposers’ conference. 422

Proposers that do not attend the Proposers’ Mandatory Conference and complete the 423 official sign-in sheet will have their proposals returned unopened and shall not be 424 considered. To register for the Proposers’ Mandatory Conference, a Proposer must 425 notify County by e-mail at [email protected] , at least one (1) day prior 426 to the date of the Proposers’ Mandatory Conference, as specified in Section 3.2 427 (County Point of Contact and RFP Communications). 428

County reserves the right to reschedule the Proposers’ Mandatory Conference to a 429 different day and/or continue the Proposers’ Mandatory Conference beyond the date 430 of the scheduled date July 15, 2009. 431

County will accept only written questions referencing the RFP during the Proposers’ 432 Mandatory Conference and will make a reasonable attempt to orally answer such 433 written questions during the Proposers’ Mandatory Conference; however, County 434 reserves the right not to orally answer questions. Any oral answers provided at the 435 Proposer’s Mandatory Conference shall not be binding. Written responses to all 436 Proposers’ Mandatory Conference written questions will be provided to all Proposers 437 that County records indicate received the RFP, without identifying the originator of 438 questions, and will be made available on the DPSS Portal when responses to written 439 questions are scheduled to be completed (see Section 1.3 (Schedule of Events)), and 440


may also, as determined by County, be included in an Addendum to this RFP, as 441 described in Section 3.5 (Written Questions and Answers). 442

3.5 WRITTEN QUESTIONS AND ANSWERS: 443 County will accept written questions from Proposers effective with the release of this 444 RFP until the deadline for questions submission as specified in Section 1.3 (Schedule 445 of Events). All questions shall be submitted by e-mail to County’s point of contact at 446 the address shown in Section 3.2 (County Point of Contact and RFP 447 Communications). 448

Proposer shall include Proposer’s name, Proposer’s address, contact person, 449 contact’s telephone number, and contact’s email address when submitting questions. 450 Include with your question, the following statement: 451

“Questions: Request for Proposals for the Data Mining Solution (DMS) RFP 452 #ESD 09-02.” 453

Proposers may submit questions requesting clarification of specific information 454 contained in the RFP. Questions referencing the RFP must include paragraph(s), 455 page number(s) and line number(s), if applicable. Proposers may also submit 456 questions requesting additional information not addressed in the RFP, which will be 457 responded to at the sole discretion of County. County reserves the right to group 458 similar questions when providing answers. 459

All questions, without identifying the submitting Proposer, will be compiled with the 460 appropriate answers and made available in the DPSS Portal when responses to 461 written questions are scheduled to be completed (see Section 1.3 (Schedule of 462 Events)), and may also, as determined by County, be included in an Addendum to 463 this RFP. 464

Among others, questions may address concerns that the application of minimum 465 requirements, evaluation criteria and/or business requirements would unfairly 466 disadvantage Proposers or, due to unclear instructions, may result in the County not 467 receiving the best possible responses from Proposer. 468

3.6 CERTAIN RIGHTS OF COUNTY: 469

County, in its sole discretion, may reject at any time any or all proposals submitted in 470 response to this RFP. County, in its sole discretion, may cancel this RFP at any time. 471 County shall not be liable or responsible for any costs incurred in connection with 472 the preparation, submittal or presentation of any proposal. 473

Proposals signed by other than the owner of a sole proprietorship, an authorized 474 officer of a corporation, an authorized general partner of a general or limited 475 partnership or a manager or managing member of a limited liability company must 476 include a power of attorney authorizing the signature. In addition, all persons 477 signing on behalf of the Proposer are required to warrant that they are authorized to 478 sign for and on behalf of the Proposer. Otherwise, the proposal shall be rejected. 479


Only one proposal per individual, partnership, corporation, limited liability company 480 or association under the same or different names shall be considered. If there is 481 reason to believe that collusion exists among Proposers, none of the participants in 482 such collusion shall be considered in this or any future RFP, as determined by 483 County. 484

County, in its sole discretion, may interpret or change any provision of this RFP at 485 any time. Any such interpretation or change shall be in the form of a written 486 Addendum to this RFP. Each Addendum shall become part of this RFP and may 487 become part of any resultant Agreement. Each Addendum shall be made available to 488 each person or organization that County records indicate has received this RFP. 489 Should any Addendum require additional information not previously requested, a 490 proposal’s failure to address the requirements of such Addendum shall result in the 491 elimination of the proposal for consideration, as determined by County. 492

County, in its sole discretion, may determine that a time extension is required for 493 submission of proposals, in which case an Addendum to this RFP shall indicate the 494 new proposal submission deadline. 495

County reserves the right to waive any minor irregularities or immaterial defects in 496 any submitted proposal, as determined by County. 497

County reserves the right to enter into simultaneous negotiations with more than one 498 Proposer, as determined by County. County also reserves the right to terminate 499 simultaneous negotiations with any Proposer with which it is negotiating, at any 500 time, as determined by County. 501

3.7 FORMAL BOARD APPROVAL OF CONTRACT: 502 Notwithstanding a recommendation of a department, agency, individual or other 503 person or entity, County's Board of Supervisor retains the right to exercise its 504 judgment concerning the selection of any proposal and the terms of any resultant 505 Agreement and to determine which proposal best serves the interests of County. The 506 Board is the ultimate decision-making body and makes the final determinations 507 necessary to arrive at a decision to award, or not to award, a contract. 508

3.8 REIMBURSEMENT PROVISIONS: 509 Proposer shall state all prices to County associated with its proposed provision of 510 work described in this RFP and in any Addenda to this RFP. All proposals shall be 511 evaluated, in part, on a lowest overall total price basis and compared against other 512 Proposers’ prices. Prices for all proposed work, including all applicable taxes, must 513 be stated. 514

3.9 TERM: 515 The term of the resultant Agreement shall commence upon the Effective Date and 516 shall expire two (2) years thereafter, unless sooner terminated or extended, in whole 517 or in part, as provided in the Sample Agreement (“Initial Term”). At the end of the 518 Initial Term, County may, at its sole option, extend this Agreement for up to two (2) 519 additional consecutive one (1) year terms (“Extended Term”), as further specified in 520 Paragraph 7 (Contract Term) of the Base Agreement to the Sample Agreement. 521


3.10 DISCLOSURE OF CONTENTS OF PROPOSALS: 522

Responses to this solicitation shall become the exclusive property of the County. 523 Absent extraordinary circumstances, at such time as (a) with respect to the 524 recommended Proposer's proposal, County completes contract negotiations and 525 obtains a letter from an authorized officer of the recommended Proposer that the 526 negotiated contract is a firm offer of the recommended Proposer, which shall not be 527 revoked by the recommended Proposer pending the Department's completion of the 528 process under County Policy No. 5.055 and approval by County's Board of 529 Supervisors, and (b) with respect to each Proposer requesting a County Review 530 Panel, the County Review Panel convenes as a result of such Proposers' request, and 531 (c) with respect to all other Proposers, County recommends the recommended 532 Proposer(s) to the Board and such recommendation appears on the Board agenda, 533 proposals submitted in response to this solicitation become a matter of public record, 534 with the exception of those parts of each proposal which are justifiably defined by 535 the Proposer as business or trade secrets and plainly marked as "Trade Secret," 536 "Confidential," or "Proprietary." 537

The County shall not, in any way, be liable or responsible for the disclosure of any 538 such record or any parts thereof, if disclosure is required or permitted under the 539 California Public Records Act or otherwise by law. A blanket statement of 540 confidentiality or the marking of each page of the proposal as confidential shall 541 not be deemed sufficient notice of exception. The Proposers must specifically label 542 only those provisions of their respective bid/proposal which are "Trade Secrets," 543 "Confidential," or "Proprietary" in nature. 544

3.11 FIRM OFFER: 545

All proposals shall be firm offers and shall not be withdrawn until and including 546 twelve (12) months from proposal submission. 547

3.12 COUNTY LOBBYIST ORDINANCE: 548

County has enacted an ordinance regulating the activities of persons who lobby 549 County officials. This ordinance defines a County lobbyist and imposes certain 550 registration requirements on individuals meeting the definition. The complete text of 551 the ordinance can be found in County Code Chapter 2.160. 552

In effect, each person, corporation, or other entity who seeks a County permit, 553 license, franchise, or contract shall certify compliance with the ordinance. 554

As part of this solicitation process, it is the responsibility of each Proposer to review 555 the ordinance independently as the text of said ordinance is not contained within this 556 RFP. Thereafter, each person, corporation, or other entity submitting a response to 557 this proposal must certify that each County lobbyist, as defined by County Code 558 Section 2.160.010, that is retained by the Proposer is in compliance with Chapter 559 2.160 of County Code. The Proposer shall sign the form entitled, “Familiarity with 560 the County Lobbyist Ordinance Certification,” provided in Exhibit D-6 (Familiarity 561


with the County Lobbyist Ordinance Certification) in Appendix D (County Required 562 Forms). 563

3.13 PROPOSERS’ PRECAUTIONS: 564

To be evaluated, proposals submitted in response to this RFP must comply with 565 content, sequence and format for proposals as outlined in Section 5 (Proposal 566 Requirements) of this RFP. 567

The failure of a Proposer to comply fully with the content, sequence and format 568 requirements as described in such Section 5 (Proposal Requirements) of this RFP 569 may eliminate the proposal from further consideration as determined by County. 570

3.13.1 ACCEPTANCE OF TERMS AND CONDITIONS. 571

Proposer understands and agrees that submission of a proposal constitutes 572 acknowledgment and acceptance of, and a willingness to comply with, all the 573 terms and conditions of this RFP and any RFP Addenda. 574

3.13.2 SAMPLE AGREEMENT. 575

Proposers should review carefully Appendix C (Sample Agreement). County 576 anticipates that the resultant Agreement will be substantially similar to the 577 Sample Agreement. 578

Unless expressly identified by the Proposal in its proposal, each Proposer is 579 deemed to have accepted, as stated, County's terms and conditions set forth in 580 Appendix C (Sample Agreement). However, the County reserves the right to 581 make changes to the Sample Agreement, including any Exhibits, 582 Attachments or Schedules thereto, at its sole discretion, including as may be 583 required under applicable federal, State or local law. 584

Proposers may take exception to any Sample Agreement provision, with the 585 exceptions of the provisions of Paragraph 1.3 (Definitions) of the Base 586 Agreement of Appendix C (Sample Agreement) and any Exhibits, 587 Attachments or Schedules to such Appendix C (Sample Agreement); but to 588 do so a Proposer must submit each such exception to County as stated in 589 (Proposal Section 6). 590

Proposers shall not sign the Sample Agreement at this time. The Proposer 591 selected to provide work as a result of this RFP process shall be required to 592 sign the final version of the Agreement upon completion of the contract 593 negotiation process. 594

3.13.3 PROPOSER CHANGES. 595

A proposal containing conditions or limitations established by the Proposer 596 may be deemed irregular and be rejected by County, in its sole discretion. 597


3.13.4 COST OF PROPOSALS. 598

County shall not be liable in any way or have any responsibility for any costs 599 incurred in connection with the preparation, submittal, or presentation of any 600 proposal submitted in response to this RFP. 601

3.14 PROHIBITION AGAINST PROPOSING: 602 Any individual, firm or subsidiary thereof, which, under agreement, assists a County 603 department in developing or preparing an RFP for this Project, is prohibited from 604 submitting a proposal in response to this RFP. Any other potential conflicts of 605 interest that are known to the Proposer must be disclosed for consideration and 606 determination of any significant conflict by County. Failure to disclose may be 607 grounds for disqualification during procurement or for termination of contract under 608 any resultant Agreement, in County’s sole discretion. 609

3.15 CONTACT WITH COUNTY EMPLOYEES: 610 As of the issue date of this RFP and continuing until the final date for submission of 611 proposals, all County personnel or County agents, except designated County 612 personnel, are specifically directed not to hold meetings, conferences, or technical 613 discussions with prospective Proposers pertaining to this RFP. Any Proposer found 614 to be acting in any way contrary to this directive shall be disqualified from entering 615 into any Agreement that may result from this RFP, in County’s sole discretion. 616

3.16 GRATUITIES: 617

It is improper for any County officer, employee or agent to solicit consideration, in 618 any form, from a Proposer with the implication, suggestion or statement that the 619 Proposer’s provision of the consideration may secure more favorable treatment for 620 the Proposer in the award of any resultant Agreement or that the Proposer’s failure to 621 provide such consideration may negatively affect County’s consideration of the 622 Proposer’s submission. A Proposer shall not offer or give, either, directly or through 623 an intermediary, consideration in any form to a County officer, employee, or agent 624 for the purpose of securing favorable treatment with respect to the award of any 625 resultant Agreement. 626

A Proposer shall immediately report any attempt by a County officer, employee or 627 agent to solicit such improper consideration. The report shall be made either to 628 County manager charged with the supervision of the employee or to County Auditor-629 Controller's Employee Fraud Hotline at (213) 974-0914 or (800) 544-6861. Failure 630 to report such a solicitation may result in the Proposer’s submission being eliminated 631 from consideration. 632

Among other items, such improper consideration may take the form of cash, 633 discounts, services, the provision of travel or entertainment, or tangible gifts. 634

3.17 DETERMINATION OF PROPOSER RESPONSIBILITY: 635

A responsible Proposer is a Proposer who has demonstrated the attribute of 636 trustworthiness, as well as quality, fitness, capacity and experience to satisfactorily 637


perform any resultant Agreement. It is County’s policy to conduct business only 638 with responsible Proposers. 639

Proposers are hereby notified that, in accordance with Chapter 2.202 of the County 640 Code, County may determine whether the Proposer is responsible based on a review 641 of the Proposer’s performance on any contracts, including County contracts. 642 Particular attention will be given to violations of labor laws related to employee 643 compensation and benefits, and evidence of false claims made by the Proposer 644 against public entities. Labor law violations which are the fault of the subcontractors 645 and of which the Proposer had no knowledge shall not be the basis of a determination 646 that the Proposer is not responsible. 647

County may declare a Proposer to be non-responsible for purposes of any resultant 648 Agreement if the Board, in its sole discretion, finds that the Proposer has done any of 649 the following: (i) violated a term of a contract with County or a nonprofit corporation 650 created by County; (ii) committed an act or omission which negatively reflects on the 651 Proposer’s quality, fitness or capacity to perform a contract with County, any other 652 public entity, or a nonprofit corporation created by County, or engaged in a pattern or 653 practice which negatively reflects on same; (iii) committed an act or omission which 654 indicates a lack of business integrity or business honesty; or (iv) made or submitted a 655 false claim against County or any other public entity. 656

If there is evidence that the apparent highest ranked Proposer may not be responsible, 657 County shall notify the Proposer in writing of the evidence relating to the Proposer’s 658 responsibility, and its intention to recommend to the Board that the Proposer be 659 found not responsible. County shall provide the Proposer and/or the Proposer’s 660 representative with an opportunity to present evidence as to why the Proposer should 661 be found to be responsible and to rebut evidence that is the basis for County’s 662 recommendation. 663

If the Proposer presents evidence in rebuttal to County, County shall evaluate the 664 merits of such evidence, and based on that evaluation, make a recommendation to the 665 Board. The final decision concerning the responsibility of the Proposer shall reside 666 with the Board. 667

These terms shall also apply to proposed subcontractors of Proposers on County 668 contracts. 669

3.18 CHILD SUPPORT COMPLIANCE PROGRAM: 670

Proposer shall: 671

1. Comply with all applicable federal and State reporting requirements relating 672 to employment reporting for its employees; and 673

2. Comply with all lawfully served wage and earnings assignment orders and 674 notice of assignment and continue to maintain compliance during the term of 675 any resultant Agreement. 676


Failure to comply may be cause for termination of any resultant Agreement or 677 initiation of debarment proceedings against the non-compliant Contractor (County 678 Code Chapter 2.202). 679

3.19 COMPLIANCE WITH APPLICABLE LAW: 680 Any Agreement that may be entered into by County as a result of this RFP shall be 681 performed by Contractor in compliance with all applicable federal, State, and local 682 laws, ordinances, regulations, rules, guidelines, directives, policies and procedures, 683 as further specified in the Sample Agreement. 684

3.20 CONFIDENTIALITY: 685

Proposer shall maintain the confidentiality of all records obtained from County under 686 this RFP in accordance with all applicable federal, State, and local laws, regulations, 687 ordinances, rules, guidelines, directives, policies and procedures relating to 688 confidentiality. 689

Under any resultant Agreement, Contractor shall inform all of its officers, 690 employees, agents and subcontractors providing Work under the resultant Agreement 691 of the confidentiality provisions of the Agreement. Contractor shall ensure that each 692 person performing Work covered by the resultant Agreement signs and adheres to 693 the applicable confidentiality, security and assignment provisions set forth in the 694 Sample Agreement, including Exhibit E (Confidentiality and Assignment 695 Agreement) to Appendix C (Sample Agreement). 696

Under State law (including California Welfare and Institutions Code, Section 10850 697 et seq. and 17006), all of the case records and information pertaining to individuals 698 receiving assistance are confidential and no information related to any individual 699 case or cases shall be in any way relayed to anyone except those employees of 700 County so designated, without written authorization from County. 701

3.21 CONFLICT OF INTEREST: 702 Any contractor and its subcontractors and/or affiliates associated with this RFP are 703 precluded from submitting a proposal in response to this RFP. No County employee 704 whose position in County enables him to influence the selection of a Contractor for 705 this RFP, or any competing RFP, nor any spouse or economic dependent of such 706 employees, shall be employed in any capacity by a Proposer or have any other direct 707 or indirect financial interest in the selection of a Contractor. Proposer shall certify 708 that it is aware of and has read Section 2.180.010 of County Code, as set forth in 709 Exhibit D-5 (Certification of No Conflict of Interest) of Appendix D (County 710 Required Forms). 711

3.22 COUNTY POLICY ON DOING BUSINESS WITH SMALL BUSINESS: 712

County has multiple programs that address small businesses. The Board encourages 713 small business participation in County’s contracting process by constantly 714 streamlining and simplifying our selection process and expanding opportunities for 715 small businesses to compete for our business. 716


One program, the local small business enterprise preference program, requires 717 companies to complete a certification process. This program and how to obtain 718 certification are further explained in Section 3.25 (Local Small Business Enterprise 719 Preference Program) of this RFP. County also has a policy on Doing Business with 720 Small Business, as stated in Paragraph 77 (Local Small Business Enterprise 721 Preference Program) of the Base Agreement of Appendix C (Sample Agreement). 722

The Jury Service Program provides exceptions to the programs if a company 723 qualifies as a small business. It is important to note that each program has a different 724 definition for small business. Proposer may qualify as a small business in one 725 program but not the other. Further explanation is provided in Section 3.24 (Jury 726 Service Program) of this RFP. 727

3.23 MANDATORY REQUIREMENT TO REGISTER ON LOS ANGELES 728 COUNTY’S VENDOR REGISTRATION: 729

Prior to the Agreement award, all potential Contractors shall register on Los Angeles 730 County’s Vendor Registration. The Vendor Registration contains the vendor’s 731 business profile and identifies the goods/services the business provides. Registration 732 can be accomplished online via the Internet by accessing County’s home page at: 733 http://lacounty.info/doing_business/main_db.htm 734

There are underscores in the address between the words ‘doing_business’ and 735 ‘main_db’. 736

3.24 JURY SERVICE PROGRAM: 737

Prospective Contractor is subject to the requirements of County’s Contractor 738 Employee Jury Service Ordinance (“Jury Service Program”) (County Code, Chapter 739 2.203). Prospective Contractors should carefully read the Jury Service Program, and 740 the pertinent jury service provisions outlined below, both of which are incorporated 741 by reference into and made a part of this RFP. The Jury Service Program applies to 742 both Contractors and their subcontractors. Proposals that fail to comply with the 743 requirements of the Jury Service Program will be considered non-responsive and 744 excluded from further consideration. 745

1. The Jury Service Program requires Contractors and their subcontractors to 746 have and adhere to a written policy that provides that its employees shall 747 receive from Contractor, on an annual basis, no less than five (5) days of 748 regular pay for actual jury service. The policy may provide that employees 749 deposit any fees received for such jury service with Contractor or that 750 Contractor deduct from the employee’s regular pay the fees received for jury 751 service. For purposes of the Jury Service Program, “employee” means any 752 California resident who is a full time employee of a Contractor and “full 753 time” means forty (40) hours or more worked per week, or a lesser number of 754 hours if: (i) The lesser number is a recognized industry standard as 755 determined by County, or (ii) Contractor has a long standing practice that 756 defines the lesser number of hours as full time. Therefore, the Jury Service 757 Program applies to all of a Contractor’s full time California employees, even 758


those not working specifically on County’s project. Full time employees 759 providing short term, temporary services of ninety (90) days or less within a 760 twelve (12) month period are not considered full time for purposes of the 761 Jury Service Program. 762

2. There are two (2) ways in which a Contractor might not be subject to the Jury 763 Service Program: 764

A. The first is if the Contractor does not fall within the Jury Service 765 Program’s definition of “Contractor.” The Program defines 766 “Contractor” to mean a person, partnership, corporation or other 767 entity which has a contract with County or a Subcontract with a 768 County contractor, and has received or will receive an aggregate sum 769 of $50,000 or more in any twelve (12) month period under one or 770 more County contracts or subcontracts. 771

B. The second is if the Contractor meets one (1) of the two (2) 772 exceptions to the Jury Service Program. The first exception concerns 773 small businesses and applies to Contractors that have: (i) ten (10) or 774 fewer employees; (ii) annual gross revenue in the preceding twelve 775 (12) months which, if added to the annual amount of the Agreement 776 is less than $500,000; and (iii) is not an “Affiliate or subsidiary of a 777 business dominant in its field of operation.” The second exception 778 applies to Contractors that possess a collective bargaining agreement 779 that expressly supersedes the provisions of the Jury Service Program. 780 Contractor is subject to any provision of the Jury Service Program 781 not expressly superseded by the collective bargaining agreement. 782

If a Contractor does not fall within the Jury Service Program’s definition of 783 “Contractor” or if it meets any of the exceptions to the Jury Service Program, then 784 Contractor shall so indicate in the “County of Los Angeles Contractor Employee 785 Jury Service Program Certification Form and Application for Exception” form 786 provided in Exhibit D-10 (County of Los Angeles Contractor Employee Jury Service 787 Program Certification Form and Application for Exception) of Appendix D (County 788 Required Forms), and include with its submission all necessary documentation to 789 support the claim such as tax returns or a collective bargaining agreement, if 790 applicable. On reviewing the Contractor’s application, County will determine, in its 791 sole discretion, whether Contractor falls within the definition of Contractor or meets 792 any of the exceptions to the Jury Service Program. County’s decision will be final. 793

3.25 LOCAL SMALL BUSINESS ENTERPRISE PREFERENCE PROGRAM: 794

County will give Local Small Business Enterprise (Local SBE) preference during the 795 solicitation process to Proposers that meet the definition of a Local SBE, consistent 796 with Chapter 2.204.030C.2 of the Los Angeles County Code. 797

A Proposer which is certified as small by the Small Business Administration (SBA) 798 or which is registered as small on the federal Central Contractor Registration 799 database may qualify to request the Local SBE Preference in a solicitation. 800


Proposers must complete Exhibit D-7 (Los Angeles County Community Business 801 Enterprise Program - Request for Local SBE Preference Program Consideration) of 802 Appendix D (County Required Forms) with their solicitation response. Sanctions and 803 financial penalties may apply to a business that knowingly, and with intent to 804 defraud, seeks to obtain or maintain the Local SBE Preference. 805

3.26 CERTIFICATION REGARDING DEBARMENT, SUSPENSION, 806 INELIGIBILITY AND VOLUNTARY EXCLUSION — LOWER TIER 807 COVERED TRANSACTIONS (45 C.F.R PART 76): 808

Pursuant to federal law, County is prohibited from contracting with parties that are 809 suspended, debarred, ineligible, or excluded or whose principals are suspended, 810 debarred or excluded from securing federally funded contracts. At the time of its 811 proposal submission, Proposer shall submit a certification, as set forth in Exhibit D-812 15 (Certification Regarding Debarment, Suspension, Ineligibility and Voluntary 813 Exclusion - Lower Tier Covered Transactions (45 C.F.R Part 76)) of Appendix D 814 (County Required Forms), attesting that neither it, as an organization, nor any of its 815 owners, officers, partners, directors, or other principals is currently suspended, 816 debarred, ineligible, or excluded from securing federally funded contracts. Should 817 the proposal identify prospective subcontractors, or should Proposer intend to use 818 subcontractors in the provision of services under any resultant Agreement, Proposer 819 shall submit a certification, completed by each subcontractor, attesting that neither 820 subcontractor, as an organization, nor any of its owners, officers, partners, directors, 821 or other principals is currently suspended, debarred, ineligible, or excluded from 822 securing federally funded contracts. Failure to provide the required certification may 823 eliminate the proposal from consideration. 824

In the event that Proposer and/or its subcontractor(s) is, or are, unable to provide the 825 required certification, Proposer instead shall provide a written explanation 826 concerning it and/or its subcontractor’s inability to provide the certification. 827 Proposer’s written explanation shall describe the specific circumstances concerning 828 the inability to certify. 829

It further shall identify any owner, officer, partner, director, or other principal of 830 Proposer and/or subcontractor who is currently suspended, debarred, ineligible, or 831 excluded from securing federally funded contracts. Finally, the written explanation 832 shall provide that person’s or those persons’ job description(s) and function(s) as 833 they relate to the Agreement being solicited by this RFP. 834

The written explanation shall be examined by County to determine, in its sole 835 discretion, whether further consideration of the proposal is appropriate under the 836 federal law. 837

3.27 INJURY AND ILLNESS PREVENTION PROGRAM: 838

Contractor shall be required to comply with the State of California’s Cal OSHA 839 regulations. Section 3203 of Title 8 in the California Code requires all California 840 employers to have a written, effective Injury and Illness Prevention Program (IIPP) 841


that addresses the hazards pertaining to the particular workplace covered by the 842 program. 843

3.28 RECYCLED BOND PAPER: 844

Proposer shall be required to comply with County’s policy on recycled paper as 845 specified in Paragraph 72 (County Policy Regarding Recycled Paper) of the Base 846 Agreement of Appendix C (Sample Agreement). 847

3.29 SAFELY SURRENDERED BABY LAW: 848

Contractor shall notify and provide to its employees, and shall require each 849 subcontractor to notify and provide to its employees, a fact sheet regarding the Safely 850 Surrendered Baby Law, its implementation in County, and where and how to safely 851 surrender a baby. The fact sheet is set forth in Exhibit E-9 (Safely Surrendered Baby 852 Law) of Appendix E (County Ordinances and Policies), and is also available on the 853 Internet at www.babysafela.org for printing. 854

3.30 PROPOSER’S CHARITABLE CONTRIBUTION COMPLIANCE: 855

California’s “Supervision of Trustees and Fundraisers for Charitable Purposes Act” 856 regulates receiving and raising charitable contributions. Among other requirements, 857 those subject to the Charitable Purposes Act shall register. The 2004 Nonprofit 858 Integrity Act (SB 1262, Chapter 919) increased Charitable Purposes Act 859 requirements. New rules cover California public benefit corporations, 860 unincorporated associations, and trustee entities and may include similar foreign 861 corporations doing business or holding property in California. Key Nonprofit 862 Integrity Act requirements affect executive compensation, fund-raising practices and 863 documentation. Charities with over $2 million of revenue (excluding funds that shall 864 be accounted for to a governmental entity) have new audit requirements. 865

All Proposers shall determine if they receive or raise charitable contributions which 866 subject them to the Charitable Purposes Act and complete the certification form 867 attached as Exhibit D-14 (Charitable Contributions Certification) of Appendix D 868 (County Required Forms). 869

In Exhibit D-14 (Charitable Contributions Certification) of Appendix D (County 870 Required Forms), Proposers certify either that: 871

1. They have determined that they do not now receive or raise charitable 872 contributions regulated under the California Charitable Purposes Act 873 (including the Nonprofit Integrity Act), but will comply if they become 874 subject to coverage of those laws during the term of a County agreement, or 875

2. They are currently complying with their obligations under the Charitable 876 Purposes Act, attaching a copy of their most recent filing with the Registry of 877 Charitable Trusts. 878

Proposers that do not complete Exhibit D-14 (Charitable Contributions Certification) 879 of Appendix D (County Required Forms) as part of the solicitation process may, at 880 County’s sole discretion, be disqualified from contract award. A County contractor 881 that fails to comply with its obligations under the Charitable Purposes Act is subject 882


to either contract termination or debarment proceedings or both (County Code 883 Chapter 2.202). 884

3.31 CONTRACTOR’S WILLINGNESS TO CONSIDER COUNTY’S 885 EMPLOYEES FOR EMPLOYMENT: 886

Proposers shall agree to receive referrals of permanent or temporary employees from 887 County Human Resources staff for consideration of employment as Contractor 888 vacancies occur after contract implementation and throughout the term of any 889 resultant Agreement. 890

3.32 CONSIDERATION OF GAIN/GROW PROGRAM PARTICIPANTS FOR 891 EMPLOYMENT: 892

As a threshold requirement for consideration for contract award, Proposers shall 893 demonstrate a proven record of hiring participants from the DPSS GAIN/GROW 894 Program or shall attest to a willingness to consider GAIN/GROW participants for 895 any future employment opening if they meet the minimum qualifications for that 896 opening. Additionally, Proposers shall attest to a willingness to provide employed 897 GAIN/GROW participants access to the Proposers’ employee mentoring program, if 898 available, to assist these individuals in obtaining permanent employment and/or 899 promotional opportunities. Proposers who are unable to meet this requirement shall 900 not be considered for contract award. 901

Proposers shall complete and return the form “Attestation of Willingness to Consider 902 GAIN/GROW Participants”, see Appendix D (County Required Forms), Exhibit D-9 903 (Attestation of Willingness To Consider GAIN/GROW Participants), with their 904 proposals. 905

3.33 COUNTY’S QUALITY ASSURANCE PLAN: 906

After the Agreement award, County or its agent will evaluate the Contractor’s 907 performance under the Agreement on a periodic basis. Such evaluation will include 908 assessing the Contractor’s compliance with all Agreement terms and conditions and 909 performance standards. Contractor deficiencies which County determines are severe 910 or continuing and that may jeopardize performance of the Agreement will be 911 reported to the Board. The report will include a description of the 912 improvement/corrective action measures taken by County and Contractor. If 913 improvement does not occur consistent with the corrective action measures, County 914 may terminate the Agreement in whole or in part, or impose other penalties as 915 specified in the Agreement. 916

3.34 NOTICE TO EMPLOYEES REGARDING THE FEDERAL EARNED 917 INCOME CREDIT: 918

Contractor shall notify its employees, and shall require each subcontractor to notify 919 its employees, that they may be eligible for the Federal Earned Income Credit under 920 the federal income tax laws. Such notice shall be provided in accordance with the 921 requirements set forth in Internal Revenue Service Notice 1015 (see Exhibit E-8 (IRS 922 Notice 1015) in Appendix E (County Ordinances and Policies)). 923


3.35 PROPOSER DEBARMENT: 924

Proposer is hereby notified that, in accordance with Chapter 2.202 of County Code, 925 County may debar Proposer from bidding or proposing on, or being awarded, and/or 926 performing work on other County contracts for a specified period of time, not to 927 exceed five (5) years, but may exceed five (5) years or be permanent if warranted by 928 the circumstances. County may terminate any or all of the Proposer’s existing 929 agreements with County, if the Board finds, in its discretion, that Proposer has done 930 any of the following: (i) violated the term of an agreement with County or a 931 nonprofit corporation created by County; (ii) committed an act or omission which 932 negatively reflects on the Proposer’s quality, fitness or capacity to perform a contract 933 with County, any other public entity, or a nonprofit corporation created by County, 934 or engaged in a pattern or practice which negatively reflects on same; (iii) committed 935 an act or offense which indicates a lack of business integrity or business honesty; or 936 (iv) made or submitted a false claim against County or any other public entity. 937

If there is evidence that the apparent highest ranked Proposer may be subject to 938 debarment, County will notify Proposer of the evidence that is the basis for the 939 proposed debarment, and shall advise Proposer of the scheduled date for a debarment 940 hearing before the Contractor Hearing Board. 941

The Contractor Hearing Board will conduct a hearing where evidence on the 942 proposed debarment is presented. Proposer and/or its representative shall be given 943 an opportunity to submit evidence at that hearing. After the hearing, the Contractor 944 Hearing Board shall prepare a tentative proposed decision, which shall contain a 945 recommendation regarding whether Proposer should be debarred, and, if so, the 946 appropriate length of time of the debarment. Proposer and County will be provided 947 an opportunity to object to the tentative proposed decision prior to its presentation to 948 the Board. 949

After consideration of any objections, or if no objections are received, a record of the 950 hearing, the proposed decision and any other recommendation of the Contractor 951 Hearing Board shall be presented to the Board. The Board shall have the right to 952 modify, deny, or adopt the proposed decision and the recommendation of the 953 Contractor Hearing Board. 954

These terms shall also apply to proposed subcontractors of Proposers on County 955 contracts. 956

A current listing of County’s debarred contractors can be found at: 957

http://doingbusiness.lacounty.gov/DebarmentList.htm 958

3.36 PROTEST PROCESS: 959

Under Board Policy No. 5.055 (Services Contract Solicitation Protest), any 960 prospective Proposer may request a review of the requirements under a solicitation 961 for a Board-approved services contract, as described in Section 3.36.1 below. 962 Additionally, any actual Proposer may request a review of a disqualification or of a 963 proposed contract award under such a solicitation, as described respectively in the 964


Sections below. Under any such review, it is the responsibility of the Proposer 965 challenging the decision of a County Department to demonstrate that the Department 966 committed a sufficiently material error in the solicitation process to justify 967 invalidation of a solicitation or a proposed contract award, as the case may be. 968

Throughout the review process, the County has no obligation to delay or otherwise 969 postpone an award of contract based on a Proposer protest. In all cases, the County 970 reserves the right to make an award when it is determined to be in the best interest of 971 the County of Los Angeles to do so. 972

3.36.1 GROUNDS FOR REVIEW. 973

Unless State or federal statutes or regulations otherwise provide, the grounds 974 for review of a solicitation for a Board-approved services contract provided 975 for under Board Policy No. 5.055 (Services Contract Solicitation Protest) are 976 limited to the following: 977

• Review of Solicitation Requirements (see Section 3.36.2) 978

• Review of a Disqualified Proposal (see Section 3.36.3) 979

• Review of County’s Proposed Contractor Selection (see Section 980 3.36.4) 981

3.36.2 REVIEW OF SOLICITATION REQUIREMENTS. 982

A person or entity may seek a solicitation requirements review by submitting 983 Exhibit E-1 (Transmittal Form to Request a RFP Solicitation Requirements 984 Review) of Appendix E (County Ordinances and Policies) to the Department 985 conducting the solicitation as described in this Section. A request for a 986 Solicitation Requirements Review may be denied, in the Department's sole 987 discretion, if the request does not satisfy all of the following criteria: 988

1. The request for a Solicitation Requirements Review is made within 989 ten (10) business days of the issuance of the solicitation document; 990

2. The request for a Solicitation Requirements Review includes 991 documentation, which demonstrates the underlying ability of the 992 person or entity to submit a proposal; 993

3. The request for a Solicitation Requirements Review itemizes in 994 appropriate detail, each matter contested and factual reasons for the 995 requested review; and 996

4. The request for a Solicitation Requirements Review asserts either 997 that: 998

a. Application of the minimum requirements, evaluation criteria 999 and/or business requirements unfairly disadvantages the person or 1000 entity; or 1001


b. Due to unclear instructions, the process may result in the County 1002 not receiving the best possible responses from prospective 1003 Proposers. 1004

The Solicitation Requirements Review shall be completed and the 1005 Department’s determination shall be provided to the requesting person or 1006 entity, in writing, within a reasonable time prior to the proposal due date. 1007

3.36.3 REVIEW OF A DISQUALIFIED PROPOSAL. 1008

Any proposal may be disqualified from consideration because County 1009 determined it was non-responsive at any time during the review/evaluation 1010 process. If County determines that a proposal is disqualified due to non-1011 responsiveness, County shall notify the Proposer in writing. 1012

Upon receipt of the written determination of non-responsiveness, the 1013 Proposer may submit a written request for a Disqualification Review within 1014 the timeframe specified in the written determination (see Exhibit E-2 1015 (Transmittal Form to Request a Disqualification Review) in Appendix E 1016 (County Ordinances and Policies). 1017

A request for a Disqualification Review may, in County's sole discretion, be 1018 denied if the request does not satisfy all of the following criteria: 1019

1. The person or entity requesting a Disqualification Review is a 1020 Proposer; 1021

2. The request for a Disqualification Review is submitted timely (i.e., by the 1022 date and time specified in the written determination); and 1023

3. The request for a Disqualification Review asserts that County's 1024 determination of disqualification due to non-responsiveness was 1025 erroneous (e.g. factual errors, etc.) and provides factual support on each 1026 ground asserted as well as copies of all documents and other material that 1027 support the assertions. 1028

The Disqualification Review shall be completed and the determination shall 1029 be provided to the requesting Proposer, in writing, prior to the conclusion of 1030 the evaluation process. 1031

3.36.4 REVIEW OF COUNTY’S PROPOSED CONTRACTOR SELECTION. 1032

3.36.4.1 County Debriefing Process. 1033

Upon completion of the evaluation, County shall notify the 1034 remaining Proposers in writing that County is entering 1035 negotiations with another Proposer. Upon receipt of the letter, 1036 any non-selected Proposer may submit a written request for a 1037 Debriefing within the timeframe specified in the letter. A 1038 request for a Debriefing may, in County's sole discretion, be 1039 denied if the request is not received within the specified 1040


timeframe. 1041

The purpose of the Debriefing is to compare the requesting 1042 Proposer’s response to the solicitation document with the 1043 evaluation document. The requesting Proposer shall be 1044 debriefed only on its response. Because contract negotiations 1045 are not yet complete, responses from other Proposers shall not be 1046 discussed, although County may inform the requesting Proposer 1047 of its relative ranking. 1048

During or following the Debriefing, County will instruct the 1049 requesting Proposer of the manner and timeframe in which the 1050 requesting Proposer must notify County of its intent to request a 1051 Proposed Contractor Selection Review (see Section 3.36.4.2 1052 below), if the requesting Proposer is not satisfied with the results 1053 of the Debriefing. 1054

3.36.4.2 Proposed Contractor Selection Review. 1055

Any Proposer that has timely submitted a notice of its intent to 1056 request a Proposed Contractor Selection Review as described in 1057 this Section may submit a written request for a Proposed 1058 Contractor Selection Review, in the manner and timeframe as 1059 shall be specified by County. 1060

A request for a Proposed Contractor Selection Review may, in 1061 County's sole discretion, be denied if the request does not satisfy 1062 all of the following criteria: 1063

1. The person or entity requesting a Proposed Contractor 1064 Selection Review is a Proposer; 1065

2. The request for a Proposed Contractor Selection Review is 1066 submitted timely (i.e., by the date and time specified by 1067 County); 1068

3. The person or entity requesting a Proposed Contractor 1069 Selection Review asserts in appropriate detail with factual 1070 reasons one or more of the following grounds for review: 1071

a. County materially failed to follow procedures 1072 specified in its solicitation document. This includes: 1073

i. Failure to correctly apply the standards for 1074 reviewing the proposal format requirements. 1075

ii. Failure to correctly apply the standards, 1076 and/or follow the prescribed methods, for 1077


evaluating the proposals as specified in the 1078 solicitation document. 1079

iii. Use of evaluation criteria that were different 1080 from the evaluation criteria disclosed in the 1081 solicitation document. 1082

b. County made identifiable mathematical or other errors 1083 in evaluating proposals, resulting in the Proposer 1084 receiving an incorrect score and not being selected as 1085 the recommended contractor. 1086

c. A member of the Evaluation Committee demonstrated 1087 bias in the conduct of the evaluation. 1088

d. Another basis for review as provided by state or 1089 federal law; and 1090

4. The request for a Proposed Contractor Selection Review sets 1091 forth sufficient detail to demonstrate that, but for County's 1092 alleged failure, the Proposer would have been the lowest cost, 1093 responsive and responsible bid or the highest-scored proposal, 1094 as the case may be. 1095

Upon completing the Proposed Contractor Selection Review, 1096 County representative shall issue a written decision to the 1097 Proposer within a reasonable time following receipt of the 1098 request for a Proposed Contractor Selection Review, and 1099 always before the date the contract award recommendation is 1100 to be heard by the Board. The written decision shall 1101 additionally instruct the Proposer of the manner and 1102 timeframe for requesting a review by a County Review Panel, 1103 see Exhibit E-3 (Transmittal Form to Request a Proposed 1104 Contractor Selection Review) of Appendix E (County 1105 Ordinances and Policies). 1106

3.36.4.3 County Review Panel Process. 1107

Any Proposer that is not satisfied with the results of the 1108 Proposed Contractor Selection Review may submit a written 1109 request for review by a County Review Panel in the manner and 1110 timeframe specified by County in County's written decision 1111 regarding the Proposed Contractor Selection Review. 1112

A request for review by a County Review Panel may, in the 1113 County's sole discretion, be denied if the request does not 1114 satisfy all of the following criteria: 1115


1. The person or entity requesting review by a County Review 1116 Panel is a Proposer; 1117

2. The request for a review by a County Review Panel is 1118 submitted timely (i.e., by the date and time specified by 1119 County); and 1120

3. The person or entity requesting review by a County Review 1121 Panel has limited the request to items raised in the Proposed 1122 Contractor Selection Review and new items that (a) arise 1123 from County's written decision and (b) are on of the 1124 appropriate grounds for requesting a Proposed Contractor 1125 Selection Review as listed in Section 3.36.4.2 above. 1126

Upon completion of the County Review Panel's review, the 1127 Panel will forward its report to the Department, which will 1128 provide a copy to the Proposer 1129

3.36.5 CONTACT/ADDRESS FOR PROTEST REQUESTS. 1130

All requests for review shall be submitted to the contact listed below. Note 1131 on the envelope “Solicitation Requirements Review Request”. Protests shall 1132 be submitted in writing to: 1133

Date: July 15, 2009 1134

Name: Amy Farsakyan 1135

Address: Los Angeles County 1136 Department of Public Social Services 1137 14714 Carmenita Road, 3rd Floor 1138

Norwalk, CA 90650 1139

Phone: (562) 623-2058 or (626) 312-6016 1140

3.37 NOTIFICATION TO COUNTY OF PENDING ACQUISITIONS/MERGERS 1141 BY PROPOSING COMPANY: 1142

Proposer shall notify County of any pending acquisitions/mergers of its company. 1143 This information shall be provided by Proposer on Exhibit D-1 (Proposer’s 1144 Organization Questionnaire/Affidavit) of Appendix D (County Required Forms). 1145 Failure of Proposer to provide this information may eliminate its proposal/bid from 1146 any further consideration. 1147

3.38 TRANSITIONAL JOB OPPORTUNITIES PREFERENCE PROGRAM: 1148

3.38.1 In evaluating proposals, the County will give preference to businesses 1149 that are certified by the County as Transitional Job Opportunity vendors, 1150 consistent with Chapter 2.205 of the Los Angeles County Code. A 1151 Certified Transitional Job Opportunity vendor is, and has been such for 1152 three (3) years, an entity: 1) that is a non-profit organization recognized 1153 as tax exempt pursuant to section 501 (c) (3) of the Internal Revenue 1154


Services Code; set forth, under penalty of perjury, such information as 1155 requested by the County on either electronic or hard copy forms, along 1156 with their application form and three most recent annual tax returns to the 1157 Department with their proposal response to the contracting solicitation 1158 for which they are competing; 2) has been in operation for at least one 1159 year providing transitional job and the related supportive services to 1160 program participants; and 3) provide a profile of their program with a 1161 description of their program components designed to assist program 1162 participants, number of past program participants, and any other 1163 information requested by a contracting Department. 1164

3.38.2 Transitional Job Opportunities vendors must request the preference in 1165 their solicitation response and may not receive the preference until their 1166 certification has been affirmed by the applicable Department. County 1167 must verify the Transitional Job Opportunity vendor certification prior to 1168 applying the preference. Sanctions and financial penalties may apply to a 1169 Proposer that knowingly and with intent to defraud seeks to obtain or 1170 maintain certification as a Transitional Job Opportunities vendor. 1171

3.38.3 To request the Transitional Job Opportunities Preference, Proposer must 1172 complete the Transitional Job Opportunities Preference Application – 1173 Exhibit - 18 in Appendix D (County Required Forms) and submit it along 1174 with all supporting documentation with their proposal. 1175

1176


4. MINIMUM CONTRACTOR QUALIFICATIONS: 1177

4.1 REQUISITE EXPERIENCE: 1178

Proposers, who have demonstrated the ability to successfully provide the Work 1179 requested in this RFP, are invited to submit proposals. To have a proposal 1180 considered, Proposers shall provide satisfactory evidence that meets the 1181 minimum mandatory requirements. 1182

4.2 PROPOSER QUALIFICATIONS: 1183 Proposer shall meet the following minimum qualifications in order to be considered 1184 for the Project: 1185

1. Have had a minimum of five (5) years experience within the last seven (7) 1186 years developing fraud solutions utilizing data mining technologies 1187 including: 1188

a) Design, development and implementation; 1189

b) Forecasting, predictive and statistical analysis and data visualization 1190 techniques; 1191

c) Deployment of Web Services for fraud solution platform; 1192

d) Providing System Maintenance, including Maintenance and Support 1193 Services; and 1194

e) Modifying and providing other software modifications and 1195 enhancements, including building Case Management and end-user 1196 Interfaces. 1197

2. Three (3) years experience within the last five (5) years designing, 1198 developing, implementing and maintaining a Data Warehouse database. 1199

3. Three (3) years experience within the last five (5) years experiences must 1200 have included building Data Quality and Data Integration solutions, 1201 managing Data Warehouse architect and developing Analytic Predictive 1202 Models. This experience must have included developing an end-user 1203 Interface application working with a modeling team and managing Data 1204 Quality and Data Integration solution and end-user Interface application 1205 simultaneously. 1206

4. Three (3) years experience within the last five (5) years developing and 1207 deploying web enabled browser based applications that produce reports and 1208 allow for data queries from more than 200 users. 1209

5. Two (2) years experience within the last five (5) years developing and 1210 deploying fraud solutions to detect fraud for the public sector programs. 1211


4.3 CONTRACTOR STAFF QUALIFICATIONS: 1212

4.3.1 CONTRACTOR’S PROJECT DIRECTOR: 1213

Proposer shall propose a Contractor’s Project Director who shall meet the 1214 following minimum qualifications: 1215

1. Be a full-time employee of the Contractor. 1216

2. Have an advanced degree, such as Master’s degree or higher, from an 1217 accredited university in computer science, engineering, statistics or 1218 other related science field. 1219

3. At least three (3) years of project management experience within the 1220 last five (5) years for web enabled browser based welfare fraud 1221 solution utilizing data mining technologies for public sector 1222 applications. 1223

4. At least three (3) years total experience, within the last five (5) years, 1224 having demonstrated ability with program leadership, information 1225 technology business leadership and other related stakeholders to 1226 communicate program strategy, direction, and changes for welfare 1227 fraud applications. 1228

4.3.2 CONTRACTOR’S PROJECT MANAGER: 1229

Proposer shall propose a Contractor's Project Manager who shall be 1230 responsible for the day-to-day operations and shall have the following 1231 minimum qualifications: 1232

1. Be a full-time employee of the Contractor and be assigned full-time 1233 to the DMS project. 1234

2. Have Ph.D. from an accredited university in computer science, 1235 engineering, statistics or other related field. 1236

3. At least three (3) years of project management and administrative 1237 responsibilities, within the last five (5) years, for web enabled 1238 browser based welfare fraud solutions utilizing data mining 1239 technologies for public sector applications and database management. 1240

4. At least three (3) years total experience, within the last five (5) years, 1241 in the following: 1242

• OLTP data modeling, logical and physical entity relationship 1243 diagramming (ERD), data warehouse dimensional modeling, 1244 data mapping and SQL, PL/SQL and Data Quality and Data 1245 Integration solutions programming; 1246

• Working with business users to identify Data Quality and Data 1247 Integration and data mining project requirements, including the 1248 translation of business specifications into technical 1249


requirements, data definitions, system capabilities, statistical 1250 programs, and data integrity; 1251

• Predictive Analytics using advanced Data Mining techniques 1252 and statistical analysis programs to extract data; 1253

• Web enabled browser based applications that produce reports 1254 and allow for data queries from more than 200 users; and 1255

• Managing a Data Mining project team. 1256

4.4 COUNTY’S MINIMUM REQUIREMENTS 1257

1. Proposer shall respond positively to a willingness to hire GAIN/GROW 1258 participants. (See RFP, Section 3.32 (Consideration of Greater Avenues for 1259 Independence (GAIN) or General Relief Opportunities for Work (GROW) 1260 Participants for Employment)). 1261

2. Proposer shall certify intent to comply with County’s Child Support Compliance 1262 Program. (See RFP, Section 3.18 (Child Support Compliance Program)). 1263

3. Proposer shall certify intent to comply with County’s Jury Service Program. 1264 (See RFP, Section 3.24 (Jury Services Program)). 1265

The minimum mandatory requirements listed above shall be addressed and submitted 1266 with the proposal. Failure to meet the minimum mandatory requirements will result 1267 in a rejection of a proposal. 1268 1269


5. PROPOSAL REQUIREMENTS: 1270

Preparing responses to solicitations for performing work for County requires 1271 thoroughness an ability to perceive all the details necessary to perform the required 1272 work and an evaluation of the personnel requirements and overhead costs for 1273 performing any resultant Agreement. When responding, Proposers should make sure 1274 that they have responded to all elements of the RFP as specified in this Section 5. 1275 Inadequate, incomplete or otherwise non-responsive proposals may result in 1276 disqualification or elimination, as determined by County. All proposals and 1277 documents submitted therewith shall be written in the English language. Where 1278 appropriate, graphics and diagrams should be presented to demonstrate complex 1279 concepts or otherwise improve the comprehension of reviewers. 1280

5.1 TRUTH AND ACCURACY OF REPRESENTATIONS: 1281 False, misleading, incomplete or deceptively unresponsive statements in connection 1282 with a proposal shall be sufficient cause for rejection of the proposal at any time. 1283 The evaluation and determination in this area shall be in County’s sole judgment. 1284

5.2 PROPOSAL PREPARATION INSTRUCTIONS: 1285

Each proposal must respond clearly and comprehensively to all requirements of the 1286 RFP. County reserves the sole right to judge the content and presentation of the 1287 proposals. Failure to meet the proposal requirements specified in this Section 5 shall 1288 disqualify a proposal and eliminate it from further evaluation, as determined by 1289 County. 1290

5.2.1 PREPARING TO RESPOND. 1291

The RFP should be read carefully, giving consideration to all of the work 1292 requirements, including all equipment and supplies. All required documents, 1293 such as references, information on specified forms and resumes, must be 1294 provided. Responses to this RFP must be made according to the instructions 1295 contained in this Section 5, both for content and sequence. Failure to adhere 1296 to these instructions may be cause for rejection of the proposal, as determined 1297 by County. No correction or resubmission shall be accepted after the 1298 proposal submission deadline. 1299

5.2.2 REALISTIC PROPOSALS. 1300

While past experience makes it appear that some Proposers deliberately “bid 1301 low to get the County’s business”, County advises against such practice. 1302 Every proposal amount must be sufficient to assure that the Proposer is 1303 capable of performing its contractual obligations within the standards 1304 specified and of maintaining financial stability. 1305

5.3 PRIME CONTRACTOR: 1306 County’s interest is in acquiring the technology, which best meets its needs, whether 1307 by a single vendor or a multi-vendor solution. County will only accept multi-vendor 1308 solutions with the strict understanding that a prime Contractor is identified and will 1309 act as the sole party legally, financially and operationally responsible for all vendor-1310


provided hardware, software, services and other work. One consolidated response 1311 with all price items included in the Price Proposal must be submitted. 1312

5.4 CONFIDENTIALITY AND ASSIGNMENT AGREEMENT: 1313 The selected Contractor and any subcontractors utilized thereby will be required to 1314 sign a Confidentiality Assignment Agreement set forth in Exhibit E (Confidentiality 1315 and Assignment Agreement) of Appendix C (Sample Agreement) certifying that 1316 Contractor and all persons performing Work under the resultant Agreement shall 1317 adhere to the terms of such Exhibit E (Confidentiality and Assignment Agreement) 1318 of Appendix C (Sample Agreement). 1319

5.5 PROPOSAL SUBMISSION: 1320

Proposals shall be submitted in two (2) parts: 1321

1. Business/Technical Proposal 1322

2. Price Proposal 1323

Proposer must submit one (1) original Business/Technical Proposal, ten (10) hard 1324 copies and five (5) electronic copies in Microsoft (MS) Office 2003, Word 2003, 1325 Excel 2003 or later version, or Portable Document Format (PDF), on Compact Disk-1326 Read Only Memory (CD-ROM), in a separately sealed envelope or box, plainly 1327 marked in the upper left-hand corner with the name and address of Proposer and bear 1328 the words “Business/Technical Proposal, Request for Proposals for Data Mining 1329 Solution (DMS) for Child Care Fraud Detection RFP # ESD-09-02, Proposal due by 1330 Thursday, August 13, 2009, 12:00 noon (Pacific Time).” 1331

Proposer must submit one (1) original Price Proposal, ten (10) hard copies and five 1332 (5) electronic copies in Microsoft (MS) Office 2003, Word 2003, Excel 2003 or later 1333 version, or Portable Document Format (PDF) on Compact Disk-Read Only Memory 1334 (CD-ROM), in a separately sealed envelope or box, plainly marked in the upper 1335 left-hand corner with the name and address of Proposer and bear the words “Price 1336 Proposal, Request for Proposal for Data Mining Solution (DMS) for Child Care 1337 Fraud Detection RFP # ESD-09-02, Proposal due by Thursday, August 13, 2009, 1338 12:00 noon (Pacific Time).” 1339

Proposer is admonished not to alter any form, exhibit, appendix or any information 1340 provided either in hardcopy or electronic format. If County determines that Proposer 1341 has altered or modified any County provided form or data, County in its sole 1342 discretion, may determine the Proposer’s submittal as non-responsive and will not 1343 evaluate such proposal further. 1344

The complete proposal, including Business/Technical Proposal and Price Proposal 1345 sealed together in one outer package or box, shall be delivered or mailed to County’s 1346 point of contact as follows: 1347


Los Angeles County Department of Public Social Services

DMS Procurement Unit 14714 Carmenita Road, 3rd Floor

Norwalk, CA 90650

Phone Numbers: (562) 623-2046 & (562) 623-2058

Office Hours: Monday-Friday 8:00 a.m. to 5:00 p.m.

It is the sole responsibility of each Proposer to ensure that its proposal is received on 1348 or before the submission deadline. Proposer shall bear all risks associated with 1349 delays in delivery by any person or entity, including the U.S. Postal Services or other 1350 mail or package delivery services. Any proposals received after the scheduled 1351 closing time as listed in the RFP, Section 5.0 (Proposal Submission Requirements), 1352 will be returned to the sender unopened. Timely hand-delivered proposals are 1353 acceptable. No facsimile (Fax) or electronic mail (e-mail) copies will be accepted. 1354

Following is the required content and sequence for each proposal: 1355

Business/Technical Proposal 1356

• Cover Page (see Section 5.5 (Proposal Submission)) 1357 • Table of Contents 1358 • Letter of Transmittal 1359 • Executive Summary (Proposal Section 1) 1360 • Proposer’s Minimum Contractor Qualifications (Proposal Section 2) 1361

Minimum Mandatory Requirements (Proposal Section 2.1) 1362 Proposer Experience and Background (Proposal Section 2.2) 1363 Performance History (Proposal Section 2.3) 1364 Financial Stability (Proposal Section 2.4) 1365 Insurance Requirements (Proposal Section 2.5) 1366 Willingness to Provide Other Information (Proposal Section 2.6) 1367

• Technical Response (Proposal Section 3) 1368 Approach to the Statement of Work (Proposal Section 3.1) 1369 System Design, Development and Implementation (Proposal Section 3.2) 1370 System Maintenance (Proposal Section 3.3) 1371 Optional Work (Proposal Section 3.4) 1372 Approach to Statement of Requirements (Proposal Section 3.5) 1373

• Proposer’s Staffing Plan (Proposal Section 4) 1374 Qualifications of Staff (Proposal Section 4.1) 1375 Training of New Staff and On-going Training for Existing Staff (Proposal 1376

Section 4.2) 1377 Work Stoppage (Proposal Section 4.3) 1378

• Quality Control Plan (Proposal Section 5) 1379 • Proposer’s Green Initiatives (Proposal Section 5.1) 1380

• Exceptions (Proposal Section 6) 1381


Agreement (Proposal Section 6.1) 1382 • Anticipated Risk/Assumptions (Proposal Section 7) 1383 • Subcontractors or Partners (Proposal Section 8) 1384 • County Required Forms (Proposal Section 9) 1385 • Last Page of Proposal (Proposal Section 10) 1386

Price Proposal 1387 • Cover (see this Section 5.5) 1388 • Title Page (see this Section 5.5) 1389 • Table of Contents 1390 • Schedule of Payments (Proposal Section 1) 1391

5.6 ERROR CORRECTIONS REQUIREMENT: 1392

If Proposer realizes, before the proposal submission deadline, that the submitted 1393 proposal contains one or more errors, Proposer may request in writing that the 1394 proposal be withdrawn. If there are one or more errors, Proposer may resubmit 1395 another proposal with each error corrected up to the proposal submission deadline. 1396 Once the proposal submission deadline has passed, all proposals shall stand as 1397 written. 1398

In addition, if County determines at any time that there are one or more obvious 1399 errors (e.g., clerical or arithmetic errors) in any submitted proposal, County, in its 1400 sole discretion, may request in writing that the particular Proposer submit a written 1401 correction of the applicable portions of its proposal within a County-specified time 1402 period and in compliance with all County instructions as set forth in the request, 1403 including regarding content and format. Proposer understands and agrees that any 1404 such correction shall be limited to correcting the errors identified by County, shall 1405 comply with all County instructions as set forth in the request, and shall be 1406 considered part of the proposal for all purposes, including proposal evaluation. If 1407 Proposer fails to submit such correction within the County-specified time period, the 1408 proposal shall stand as written. 1409

5.7 BUSINESS/TECHNICAL PROPOSAL: 1410

IMPORTANT: Proposals must be submitted in the format described below, both 1411 as to sequence and content. Failure to comply with these provisions may, at the 1412 sole discretion of County, result in disqualification of the proposal. 1413

The Business/Technical Proposal shall contain the following: 1414 1415 • Cover Page (see Section 5.5 (Proposal Submission)) 1416 • Table of Contents 1417 • Letter of Transmittal 1418 • Executive Summary (Proposal Section 1) 1419 • Proposer’s Minimum Contractor Qualifications (Proposal Section 2) 1420

Minimum Mandatory Requirements (Proposal Section 2.1) 1421 Proposer Experience and Background (Proposal Section 2.2) 1422 Performance History (Proposal Section 2.3) 1423


Financial Stability (Proposal Section 2.4) 1424 Insurance Requirements (Proposal Section 2.5) 1425 Willingness to Provide Other Information (Proposal Section 2.6) 1426

• Technical Response (Proposal Section 3) 1427 Approach to the Statement of Work (Proposal Section 3.1) 1428 System Design, Development and Implementation (Proposal Section 3.2) 1429 System Maintenance (Proposal Section 3.3) 1430 Optional Work (Proposal Section 3.4) 1431 Approach to Statement of Requirements (Proposal Section 3.5) 1432

• Proposer’s Staffing Plan (Proposal Section 4) 1433 Qualifications of Staff (Proposal Section 4.1) 1434 Training of New Staff and On-going Training for Existing Staff (Proposal 1435

Section 4.2) 1436 Work Stoppage (Proposal Section 4.3) 1437

• Quality Control Plan (Proposal Section 5) 1438 • Proposer’s Green Initiatives (Proposal Section 5.1) 1439

• Exceptions (Proposal Section 6) 1440 Agreement (Proposal Section 6.1) 1441

• Anticipated Risk/Assumptions (Proposal Section 7) 1442 • Subcontractors or Partners (Proposal Section 8) 1443 • County Required Forms (Proposal Section 9) 1444 • Last Page of Proposal (Proposal Section 10) 1445

5.7.1 COVER PAGE 1446

The Business/Technical Proposal cover page shall, at a minimum, identify 1447 the name and address of Proposer and bear the words, “Business/Technical 1448 Proposal, Request for Proposal for Data Mining Solution (DMS) RFP #ESD-1449 09-02, Thursday, August 13, 2009, 12:00 noon (Pacific Time).” It shall also 1450 identify the proposal as “Original” or copies as “Copy 1 of 10,” “Copy 2 of 1451 10,” etc., as appropriate. 1452

5.7.2 TRANSMITTAL LETTER 1453

The transmittal letter shall be a one (1) page letter on the Proposer’s 1454 letterhead or stationery. The transmittal letter shall include the Proposer’s 1455 name, address, telephone and facsimile numbers of the contact person(s) and 1456 the name of the person(s) authorized to make representations for Proposer. 1457 The transmittal letter shall bear the signature of the person authorized to sign 1458 on behalf of Proposer and to bind Proposer to an agreement. The letter shall 1459 indicate whether or not Proposer intends to perform the resultant Agreement 1460 as a single Contractor or use subcontractor(s). The letter shall contain a 1461 statement that Proposer will bear sole and complete responsibility for all 1462 work as defined in the RFP. Proposer shall include a statement 1463 acknowledging and agreeing acceptance of all terms and conditions of this 1464 RFP, the Agreement and all appendices and exhibits attached thereto, and 1465 state exceptions, if any. In addition, Proposer shall include a statement 1466


acknowledging and agreeing that the resultant Agreement shall be a fixed 1467 price Agreement. The transmittal letter should also state that the proposal 1468 will remain in effect for twelve (12) months from the due date of proposal 1469 submission and that the Proposer can complete the entire Project at the price 1470 proposed. 1471

5.7.3 TABLE OF CONTENTS 1472

The Table of Contents shall be a comprehensive listing of material included 1473 in the proposal, identified by sequential page numbers and paragraph 1474 reference numbers. 1475

5.7.4 EXECUTIVE SUMMARY (BUSINESS/TECHNICAL PROPOSAL, SECTION 1) 1476

The executive summary shall condense and highlight the contents of the 1477 Proposer’s Business/Technical Proposal and provide County with a broad 1478 understanding of the Proposer’s approach, qualifications, experience and 1479 staffing. Proposer should place special emphasis on how its proposed scope 1480 of work and approach will meet or exceed all of the objectives of this RFP. 1481 Information contained in the executive summary shall be explained in detail 1482 in the body of the proposal. 1483

The executive summary shall: 1484

• Provide a summary of the Proposer’s understanding of all requested 1485 work; 1486

• Discuss the Proposer’s specific role and relevant qualifications for 1487 performing that role. Identify the names, addresses, affiliations, 1488 e-mails and telephone numbers and fax number of the key contact 1489 person(s) for both Proposer and any subcontractor(s); 1490

• Provide a brief description of the Proposer’s history, number of years 1491 the organization has been in business and type of products and services 1492 it provides; 1493

• Summarize the key qualifications of Proposer, distinguishing 1494 characteristics of the proposal, the proposed solution and Project 1495 approach as well as the principal advantages to County; and 1496

• Address any issue(s) that Proposer envisions to be associated with 1497 fulfilling the requirements of the RFP and cite specific suggestions for 1498 avoiding or mitigating these issues. 1499

5.7.5 PROPOSER’S MINIMUM CONTRACTOR QUALIFICATIONS 1500 (BUSINESS/TECHNICAL PROPOSAL, SECTION 2) 1501

This section shall demonstrate Proposer’s overall background, experience 1502 and qualifications to perform all the required Work requested in this RFP. 1503 The following Sections shall be included. 1504


A. Minimum Mandatory Requirements (Business/Technical 1505 Proposal, Section 2.1) 1506

Proposer shall describe in detail all experience which demonstrates it 1507 meets the minimum requirements as set forth in this RFP, Section 4.0 1508 (Minimum Contractor Qualifications), and include all dates 1509 (month/year) for all experiences required. 1510

For each firm requirement, where specific quantities are asked, such 1511 as, “Three (3) years experience within the last five (5) years 1512 designing, developing, implementing and maintaining a data 1513 warehouse databases…” Proposer shall clearly indicate in the 1514 Proposer’s reply how Proposer has met such experience. Proposer 1515 shall list specific experience, including firm names and dates 1516 (month/year) where experience was achieved. 1517

For each personnel request, Proposer shall include specific dates 1518 (month/year) and specific work experience that clearly shows the 1519 individual(s) meet the minimum requirements. Proposer shall use the 1520 format described in this RFP, Section 5.0 (Proposal Submission 1521 Requirements), Section 5.7.7 (Proposer’s Staffing Plan). 1522

For each minimum requirement, Proposer shall provide a reference 1523 contact name(s), firm name(s), address(es), contact number(s), 1524 e-mail(s) and fax number(s) to verify the Proposer’s response. 1525

B. Proposer’s Experience and Background (Business/Technical 1526 Proposal, Section 2.2) 1527

Proposer shall demonstrate it has the experience to perform all the 1528 required Work requested in this RFP. Proposer shall: 1529

1. Describe in detail and state the firm’s years of experience in 1530 providing the required or substantially similar Work 1531 requested in this RFP (Business/Technical Proposal, Section 1532 2.2.1). 1533

2. Identify principal individuals (executive management) and 1534 describe his years of experience in providing the required or 1535 substantially similar Work requested in this RFP. This 1536 experience shall apply solely to the principal individuals and 1537 not for the firm submitting the proposal (Business/Technical 1538 Proposal, Section 2.2.2). 1539

3. Provide proof of or application for authority to conduct 1540 business in the State of California (Business/Technical 1541 Proposal, Section 2.2.3). 1542


4. Nature of licenses held by Proposer (i.e., accreditation, 1543 licensor, joint venture, etc.) (Business/Technical Proposal, 1544 Section 2.2.4). 1545

5. Names of persons and/or business entities with whom 1546 Proposer has been associated in business as partners or 1547 business associates in each of the last five (5) years 1548 (Business/Technical Proposal, Section 2.2.5). 1549

C. Proposer’s Performance History (Business/Technical Proposal, 1550 Section 2.3) 1551

In this section, Proposer shall provide information regarding its 1552 performance history related to the Proposer’s background and 1553 experience described in Section 5.7.5 Item B (Proposer’s Experience 1554 and Background) (Business/Technical Proposal, Section 2.2). 1555

1. Prospective Contractor References 1556

Proposer shall complete and submit the form listed in 1557 Appendix D (County Required Forms), Exhibit D-2 1558 (Prospective Contractor References) and for each reference 1559 complete the Proposer release form in Appendix D (County 1560 Required Forms), Exhibit D-11 (Proposer Release Form). It 1561 is the Proposer’s sole responsibility to ensure that the 1562 reference firm’s name and point of contact’s name, title, and 1563 phone number for each reference is accurate. County is not 1564 responsible if unable to reach point of contact with reasonable 1565 effort. (Business/Technical Proposal, Section 2.3.1). 1566

County may use this list to identify possible candidates for 1567 customer site visits. 1568

2. Proposer’s List of Contracts 1569

Proposer shall complete and submit the form listed in 1570 Appendix D (County Required Forms), Exhibit D-3 1571 (Prospective Contractor List of Contracts), and for each 1572 reference complete the Proposer’s release form listed in 1573 Appendix D (County Required Forms), Exhibit D-12 (Client 1574 List and Release Form). Proposer shall provide a list of all 1575 contracts for which Proposer has provided the required or 1576 substantially similar work or services within the last five (5) 1577 years, specifically noting which are with public agencies, 1578 (Business/Technical Proposal, Section 2.3.2). 1579


3. Contracts Terminated 1580

Proposer shall complete and submit the form listed in 1581 Appendix D (County Required Forms), Exhibit D-4 1582 (Prospective Contractor List of Terminated Contracts) and, 1583 for each reference, complete the Proposer’s release form 1584 listed in Appendix D (County Required Forms), Exhibit D-11 1585 (Proposer Release Form). Proposer shall provide a list of all 1586 contracts terminated within the last five (5) years with a 1587 reason for termination, (Business/Technical Proposal, Section 1588 2.3.3). 1589

4. Legal Disclosures 1590

Proposer shall disclose the following: (Business/Technical 1591 Proposal, Section 2.3.4). 1592

a. Debarment 1593

Disclose if it has been debarred from any public or private 1594 entity anywhere within the United States of America. 1595 Provide a listing of debarments, if any. 1596

b. Litigation 1597

Identify by name, case and court jurisdiction any pending 1598 litigation in which Proposer or any of its affiliated 1599 entities, or principals, is a party named and any judgments 1600 against Proposer in the past five (5) years. Provide a 1601 statement describing the size, scope and subject of any 1602 pending or threatened litigation against Proposer, or any 1603 of its affiliated entities or principals. 1604

c. Third Party Ownership Interests 1605

Identify all third party software and hardware (including 1606 the owner, licensor and/or seller thereof) that is bundled 1607 into or is a component of the proposed System. Proposer 1608 shall certify it has obtained all necessary licenses, 1609 ownership rights or other rights to such software and 1610 hardware including the right to license to County and for 1611 County to use for the duration of the term of the resultant 1612 Agreement. 1613


d. Failure or Refusal to Complete a Contract 1614

Provide details of any failure or refusal to complete a 1615 contract. 1616

D. Proposer’s Financial Capability (Business/Technical Proposal, 1617 Section 2.4) 1618

Proposer shall demonstrate it has the financial capabilities to perform 1619 the required Work as requested in this RFP. Proposer shall at a 1620 minimum provide the following: 1621

1. Copies of the Proposer’s current 2009, 2008 and 2007 fiscal 1622 years financial statements, which shall be in accordance with 1623 the American Institute of Certified Public Accountants listing 1624 of Generally Accepted Accounting Principles. Statements 1625 should include the Proposer’s assets, liabilities and net worth. 1626 At a minimum and to the extent possible, include the balance 1627 sheet (Statement of Financial Positions), income statement 1628 (Statement of Operations), and the retained earnings 1629 statement. If audited statements are available, these shall be 1630 submitted to meet this requirement. Do not submit income 1631 tax returns to meet these requirements. Financial statements 1632 will be kept confidential if so stamped on each page 1633 (Business/Technical Proposal, Section 2.4.1). 1634

2. List of potential commitments that may impact assets, lines of 1635 credit, guarantor letters, etc., and that may affect the 1636 Proposer’s ability to perform the Agreement 1637 (Business/Technical Proposal, Section 2.4.2). 1638

E. Proposer’s Insurance Requirements (Business/Technical 1639 Proposal, Section 2.5) 1640

Proposer shall include a copy of its current certificates of insurance. 1641 Proposer shall also include a statement that it will comply with and 1642 meet all insurance requirements listed in Appendix C (Sample 1643 Agreement), Paragraph 15 (Insurance and Performance Security). 1644

F. Proposer’s Willingness to Provide Other Information 1645 (Business/Technical Proposal, Section 2.6) 1646

Proposer shall provide a statement as to its willingness to provide 1647 County with any other information County determines is necessary 1648 for an accurate determination of the prospective Proposer’s 1649 qualifications to perform Work. 1650


5.7.6 PROPOSER’S TECHNICAL RESPONSE (BUSINESS/TECHNICAL PROPOSAL, 1651 SECTION 3) 1652

In this section, Proposer shall describe in detail the proposed technical 1653 methodology to meet all Tasks, Subtasks, and Deliverables set forth in 1654 Appendix A (Statement of Work) and requirements as set forth in Appendix 1655 B (Statement of Requirements). 1656

A. Approach to the Statement of Work (Business/Technical 1657 Proposal, Section 3.1) 1658

The following shall be provided: 1659

1. Project Control Document, which includes all Tasks, Subtasks, 1660 Deliverables and other Work set forth in Appendix A (Statement 1661 of Work), Project Administration, Subtask 1.1 (Develop Project 1662 Control Document); 1663

2. Supporting documentation that will further explain the Proposer’s 1664 approach and its associated benefits for a particular section in 1665 response to the SOW. Include only such materials as necessary 1666 to ensure an accurate understanding of the proposed approach. Do 1667 not include marketing brochures or unrelated material in this 1668 section. 1669

3. In this section, Proposer shall describe in detail all activities 1670 associated with providing Project Administration as set forth in 1671 Appendix A (Statement of Work). Project Administration 1672 activities include: Establishing a Project office and planning, 1673 reporting and controlling the work for the specified Work. 1674 Additionally, the Proposer shall describe in detail activities to 1675 control, identify, track and resolve problems and issues; and 1676 implement quality assurance procedures to ensure that proper 1677 Project Administration will be in effect. 1678


• System Design, Development and Implementation 1679 (Business/Technical Proposal, Section 3.2) 1680

In this section, Proposer shall describe in detail its proposed 1681 solution for providing System Design, Development and 1682 Implementation activities which include: Meeting with County 1683 staff to finalize business requirements, installation and 1684 configuration of all System Components, identifying required 1685 data and creating Interfaces, developing the Data Quality and 1686 Data Integration solutions for Data Warehouse and processes, 1687 creating the Web browser application, developing Predictive Data 1688 Mining Models, conducting System testing, deployment of fraud 1689 solution platform, training of County staff, providing Knowledge 1690 Transfer and Documentation and conducting Performance 1691 Verification for Final Acceptance. 1692

• System Maintenance (Business/Technical Proposal, Section 1693 3.3) 1694

In this section, Proposer shall describe in detail its proposed 1695 solution for providing System Maintenance consisting of 1696 Maintenance Services and Support Services, which includes daily 1697 activities associated with monitoring System operational 1698 performance, correcting all Deficiencies, providing Updates, 1699 supporting all System Interfaces and providing preventive 1700 maintenance for the System. System Maintenance services are 1701 set forth in Appendix A (Statement of Work). System 1702 Maintenance shall be provided commencing upon Go-Live, 1703 continuing through Final Acceptance, the Warranty Period and 1704 the term of the resultant Agreement, if required by County. 1705

• Optional Work (Business/Technical Proposal, Section 3.4) 1706

In this Section, Proposer shall verify in writing, that Contractor is 1707 willing and able to provide any Optional Work County may 1708 request during the term of the resultant Agreement following Go-1709 Live, including Software Enhancements, Interfaces and 1710 Professional Services, in accordance with the terms of the 1711 negotiated Change Order, including a not-to-exceed Maximum 1712 Fixed calculated based on the Fixed Hourly Rate 1713


B. Approach to Statement of Requirements (Business/Technical 1714 Proposal, Section 3.5) 1715

In this section, Proposer shall summarize its proposed solution to 1716 meet requirements specified in Appendix B (Statement of 1717 Requirements). Additionally, Proposer shall complete and submit 1718 Appendix G (Proposal Response Forms) and Attachment A.2 1719 (System Configuration). Appendix B (Statement of Requirements) 1720 outlines County’s business, operational, functional and technical 1721 requirements. Responses to the SOR shall become the Proposer’s 1722 technical response, and a component of the Business/Technical 1723 Proposal. 1724

Proposers that fail to address the requirements as stated in Appendix 1725 B (Statement of Requirements) may be considered non-responsive 1726 and will be evaluated accordingly. Failure to use the forms provided 1727 in Appendix G (Proposal Response Forms) and Attachment A.2 1728 (System Configuration), may result in disqualification. Altering 1729 Appendix B (Statement of Requirements) or Appendix G (Proposal 1730 Response Forms) in any way may result in disqualification, if 1731 determined by County in its sole discretion. 1732

5.7.7 PROPOSER’S STAFFING PLAN (BUSINESS/TECHNICAL PROPOSAL, 1733 SECTION 4) 1734

In this section, Proposer shall provide a detailed staffing plan including a 1735 proposed Project organizational chart that will ensure full compliance with 1736 the resultant Agreement’s requirements and the Proposer’s stated 1737 methodology for providing Work as stated in Appendix A (Statement of 1738 Work and Technical Exhibits). The plan shall be supported by and consistent 1739 with the Proposer’s budgeted costs as listing in Appendix F (Schedule of 1740 Payments). 1741

A. Qualifications of Staff (Business/Technical Proposal, Section 4.1) 1742

Resumes of all proposed staff noted below shall include, at a 1743 minimum, the following: 1744

1. The current position and years with the firm; 1745

2. The academic background, covering all post high school 1746 education, including the name of the institution(s) and dates 1747 of attendance; 1748

3. The experience background, including the number of years 1749 experience, position titles, and functions, while gaining 1750 experience in the provision of Work to be provided under the 1751 Agreement; 1752


4. The copies of diplomas, awarded degrees current 1753 certifications or relevant practice licenses of personnel who 1754 will manage the Project; and 1755

5. Five (5) relevant client references, including the contact 1756 persons’ names and current telephone and facsimile numbers 1757 that can verify the proposed staff’s experience. Client 1758 references are required for the Contractor's Project Director, 1759 the Contractor's Project Manager, and the Contractor Key 1760 Personnel, and must cover the timeframes listed in this RFP, 1761 including Section 4.0 (Minimum Contractor Qualifications). 1762

Resumes are required for the following: 1763

1. Contractor's Project Director — Proposer shall identify 1764 and provide a resume for the Contractor's Project Director 1765 who will be responsible for managing the overall DMS 1766 Project. The Contractor's Project Director shall work with 1767 County in developing the program strategy and various 1768 system wide high level project plans. The Contractor's 1769 Project Director shall ensure integration of projects and adjust 1770 Project scope, timing and budgets, as appropriate, and 1771 communicate with County’s program leadership, information 1772 technology business leadership and other related County 1773 stakeholders to communicate program strategy, direction and 1774 changes. The Contractor's Project Director shall meet the 1775 minimum mandatory requirements outlined in this RFP, 1776 Section 4.0 (Minimum Contractor Qualifications) and 1777 Business/Technical Proposal, Section 4.1.1. 1778

2. Contractor's Project Manager — Proposer shall identify 1779 and provide a resume for the full-time Contractor's Project 1780 Manager. The Contractor's Project Manager shall act as 1781 primary liaison with County and be primarily responsible for 1782 the Deliverables and providing day-to-day direction to the 1783 Project team. The Contractor's Project Manager shall also be 1784 responsible for the overall management and coordination of 1785 the Agreement. The Contractor's Project Manager shall report 1786 to the Contractor's Project Director. The Contractor's Project 1787 Manager shall meet the minimum mandatory requirements 1788 outlined in this RFP including Section 4.0 (Minimum 1789 Contractor Qualifications). The proposal shall include a 1790 resume describing the proposed Contractor's Project 1791 Manager's experience. In the resume, Proposer shall 1792 document two of the proposed Contractor’s Project Manager's 1793 prior related experiences (Business/Technical Proposal, 1794 Section 4.1.2). 1795


3. Key Personnel — Proposer shall provide approximately one-1796 half (1/2) page resumes of the proposed Key Personnel who 1797 are part of the core Project team. Proposer shall indicate the 1798 Key Personnel Project role(s) and responsibilities 1799 (Business/Technical Proposal, Section 4.1.3). 1800

Submission of resumes shall constitute the Proposer’s permission for 1801 County to verify all information provided. 1802

B. Training of New Staff and On-going Training for Existing Staff 1803 (Business/Technical Proposal, Section 4.2) 1804

Proposer shall describe in detail how it will ensure training of the 1805 Contractor’s new staff and provide on-going training for existing staff 1806 for the provision of all Work under the Agreement. 1807

C. Work Stoppage (Business/Technical Proposal, Section 4.3) 1808

Proposer shall describe in detail its plan for providing qualified 1809 trained personnel in the event Contractor incurs a work stoppage. 1810

5.7.8 PROPOSER’S QUALITY CONTROL PLAN (BUSINESS/TECHNICAL PROPOSAL, 1811 SECTION 5) 1812

In this section, Proposer shall present a comprehensive Quality Control Plan 1813 to be utilized to ensure the required Work is provided as specified. The plan 1814 shall include an identified monitoring system covering all the Work listed in 1815 Appendix A (Statement of Work), and methods for identifying and 1816 preventing Deficiencies in the quality of Work. Specifically, the following 1817 factors shall be included in the plan: 1818

1. Activities to be monitored to ensure compliance with all 1819 Agreement requirements; 1820

2. Monitoring methods to be used; 1821

3. Frequency of monitoring; 1822

4. Samples of forms to be used in monitoring; 1823

5. Title/level and qualifications of personnel performing monitoring 1824 functions; and 1825

6. Plan to file of all monitoring results, including any corrective 1826 action taken. 1827


A. Proposer’s Green Initiatives (Business/Technical Proposal, 1828 Section 5.1) 1829

Present a description of proposed plan for complying with the green 1830 requirements as described in Task 2 (Analyze System Requirements) 1831 of Appendix A (Statement of Work). Describe your company’s 1832 current environmental polices and practices and those proposed to be 1833 implemented. 1834

5.7.9 EXCEPTIONS (BUSINESS/TECHNICAL PROPOSAL, SECTION 6) 1835

A. Agreement (Business/Technical Proposal, Section 6.1) 1836

In this section, Proposer shall state any and all exceptions to 1837 Appendix C (Sample Agreement). Any and all exceptions must be 1838 fully and clearly explained. If an exception is taken, Proposer must 1839 identify the specific paragraph by name and number and title, if 1840 applicable, provide the reason for the exception, provide proposed 1841 replacement language and state the impact, if any, to the Proposer’s 1842 price schedule. If there are no exceptions, a statement to that 1843 effect must be made. 1844

Notwithstanding the foregoing, Proposer may not take any exceptions 1845 to the provisions of Paragraph 1.3 (Definitions) of the Base 1846 Agreement of Appendix C (Sample Agreement) and any Exhibits, 1847 Attachments or Schedules to such Appendix C (Sample Agreement). 1848

Any Proposer who fails to make timely exceptions, shall be barred 1849 from later making such exceptions. County reserves the right to 1850 determine if the Proposer’s exceptions are material enough to deem 1851 the proposal non-responsive and not subject to evaluation. County 1852 additionally reserves the right to make changes to the Agreement 1853 and/or any aspect of Appendix A (Statement of Work) and Appendix 1854 B (Statement of Requirements), and/or any other Agreement Exhibit 1855 at its sole discretion. Proposers are further advised that County may, 1856 at its sole determination, disqualify any Proposer with whom County 1857 cannot satisfactorily negotiate an Agreement (Business/Technical 1858 Proposal, Section 6.1). 1859

5.7.10 ANTICIPATED RISKS/ASSUMPTIONS (BUSINESS/TECHNICAL PROPOSAL, 1860 SECTION 7) 1861

In this section, Proposer shall identify those areas of the Project, which 1862 constitute the highest risks (e.g., System failures, System delays) and discuss 1863 the Proposer’s approach to management and mitigation of those risks. 1864 Proposer should include assumptions it is making in its proposal including 1865 assumptions regarding County resources, roles, and responsibilities 1866 (Business/Technical Proposal, Section 7). 1867


5.7.11 SUBCONTRACTORS OR PARTNERS (BUSINESS/TECHNICAL PROPOSAL, 1868 SECTION 8) 1869

If this is not a single Proposer proposal, the transmittal letter shall clearly 1870 indicate the other organization(s)/firm(s) involved and the nature of its/their 1871 role(s). All applicable information for each proposed subcontractor, as 1872 outlined in Sections 5.7.5, Item B (Proposer’s Experience and Background), 1873 Item C (Proposer’s Performance History), Item D (Proposer’s Financial 1874 Capabilities), Item E (Proposer’s Insurance Requirements), and Item F 1875 (Proposer’s Willingness to Provide Other Information) must be provided 1876 (Business/Technical Proposal, Section 8). 1877

A statement from all partners/subcontractors indicating their willingness to 1878 work with Proposer and the intent to sign a formal agreement between/among 1879 the parties shall be submitted with the signature of the person authorized to 1880 bind the partnering/subcontracting organization. All County provided 1881 partnering/subcontracting agreements will be required to be fully executed 1882 before any Agreement award is made. Subcontractors shall agree and adhere 1883 to all of the requirements listed in the RFP documents including Appendix C 1884 (Sample Agreement). 1885

5.7.12 COUNTY REQUIRED FORMS (BUSINESS/TECHNICAL PROPOSAL, SECTION 9) 1886

Section 9 shall be entitled "County Required Forms" and contain the 1887 following completed forms, signed/dated where applicable. All required 1888 forms are located in Appendix D (County Required Forms). 1889

• Exhibit D-1 — Proposer’s Organization Questionnaire/Affidavit 1890

• Exhibit D-2 — Prospective Contractor References 1891

• Exhibit D-3 — Prospective Contractor List of Contracts 1892

• Exhibit D-4 — Prospective Contractor List of Terminated Contracts 1893

• Exhibit D-5 — Certification of No Conflict of Interest 1894

• Exhibit D-6 — Familiarity of the County Lobbyist Ordinance 1895 Certification 1896

• Exhibit D-7 — LA County Community Business Enterprise 1897 Program-Request for Local SBE Preference Program 1898 Consideration 1899

Note: Proposer shall already be certified as a Local SBE prior to 1900 proposal submission to be eligible to request the proposal be 1901 considered for the Local SBE Preference. 1902


• Exhibit D-8 — Proposer’s Equal Employment Opportunity (EEO) 1903 Certification 1904

• Exhibit D-9 — Attestation of Willingness to Consider 1905 GAIN/GROW Participants 1906

• Exhibit D-10 — County of Los Angeles Contractor Employee Jury 1907 Service Program Certification Form and Application for Exception 1908

• Exhibit D-11 — Proposer Release Form 1909

• Exhibit D-12 — Client List and Release Form 1910

• Exhibit D-13 — Certification of Independent Price Determination & 1911 Acknowledgment of RFP Restrictions 1912

• Exhibit D-14 — Charitable Contributions Certification 1913

• Exhibit D-15 — Certification Regarding Debarment, Suspension, 1914 Ineligibility and Voluntary Exclusion – Lower Tiered Covered 1915 Transactions (45 C.F.R. Part 76) 1916

• Exhibit D-16 — Request for Proposals/Grounds for Rejection 1917

• Exhibit D-17 — Proposer’s Nondiscrimination in Services 1918 Certification 1919

• Exhibit D-18 – Transitional Job Opportunities Preference 1920 Application 1921


5.7.13 LAST PAGE OF PROPOSAL (BUSINESS/TECHNICAL PROPOSAL, SECTION 10) 1922

The last page of the proposal shall list names of all joint ventures, partners, 1923 subcontractors, or others having any right or interest in the Agreement or the 1924 proceeds thereof. The page shall include the signature of the person 1925 authorized to bind Proposer in an agreement, as shown below: 1926

1927

Respectfully submitted, 1928

1929

Company Name:

Print Name:

Signature:

Date:

Address:

City:

State/Zip Code:

Telephone:

E-mail:

Fax:


5.8 PRICE PROPOSAL: 1930

In this section, Proposer shall complete and submit Appendix F (Schedule of 1931 Payments). NO OTHER FORMS WILL BE ACCEPTED. 1932

The Price Proposal shall contain cost detail and demonstrate that the proposed 1933 price is realistically based on reasonable costs specific to the Agreement. 1934

The Price Proposal shall contain the following: 1935

• Cover (see Section 5.5 (Proposal Submission)) 1936

• Title 1937

• Table of Contents 1938

• Schedule of Payments (Proposal Section 1) 1939

5.8.1 COVER PAGE 1940

The Price Proposal cover page shall, at a minimum, identify the name and 1941 address of Proposer and bear the words, “Price Proposal, Request for 1942 Proposal for Data Mining Solution (DMS) for Child Care Fraud Detection 1943 RFP # ESD-09-02, Proposal due by Thursday, August 13, 2009, 12:00 noon 1944 (Pacific Time).” It shall also identify the proposal as “Original,” or copies as 1945 “Copy 1 of 10,” “Copy 2 of 10,” etc., as appropriate. 1946

5.8.2 SCHEDULE OF PAYMENTS (PRICE PROPOSAL, SECTION 1) 1947

Appendix F (Schedule of Payments) shall be completed in its entirety and 1948 submitted in this Section. The pricing schedule represents the total Firm 1949 Fixed Price. Outlined below are instructions and information pertinent to the 1950 completion of the pricing schedule: 1951

A. Pricing Methodology and Terms 1952

Proposer shall submit a Price Proposal that adheres to the 1953 requirements in this RFP. County requires a Firm Fixed Price for all 1954 Work described in this RFP. 1955

County has endeavored to include in this RFP all known information 1956 that County believes to be relevant for pricing purposes. Each 1957 Proposer understands and agrees that neither County nor any of its 1958 agents, advisors or representatives has made or makes any 1959 representation or warranty, express or implied, as to the accuracy or 1960 completeness of the information provided in Appendix A (Statement 1961 of Work). In addition, each Proposer understands and agrees that 1962 neither County nor any of its agents, advisors or representatives shall 1963 have any liability whatsoever to Proposers or the Proposers’ 1964 representatives relating to or resulting from the use of the information 1965


provided in Appendix A (Statement of Work), or any errors therein or 1966 omissions therefrom. 1967

B. Schedule of Payments 1968

A detailed set of pricing templates (in the form of MS-Excel 1969 spreadsheets) is included in Appendix F (Schedule of Payments). 1970 The template includes fee summary sheets, as well as individual 1971 detailed fee worksheets for all Deliverables listed in the SOW. 1972

Proposers shall provide a Firm Fixed Price that addresses each of the 1973 major Work areas of the SOW. Proposers shall utilize the pricing 1974 structure specified in Appendix F (Schedule of Payments). 1975

If Proposers are using subcontractor(s), all detailed pricing must be 1976 provided. Indicate on the subcontractor’s worksheet the Work that 1977 the subcontractor is providing in the resource description and the 1978 respective labor rates. 1979

All pricing shall be quoted in U.S. dollars. Any applicable taxes, 1980 duties, licensing and leasing fees and other pass-through charges shall 1981 be included in the proposal price for the Work. No additional hidden 1982 cost(s) will be accepted. 1983

C. Price Quotations 1984

All price quotations shall be firm and irrevocable for twelve (12) 1985 months following proposal due date. 1986

The pricing shall be deemed to be all-inclusive of all labor, overhead, 1987 travel, equipment, materials, taxes and any other expenses required to 1988 provide the Work as specified in this RFP, including Appendix C 1989 (Sample Agreement), and Appendix A (Statement of Work). 1990 Proposers assume all liability for any omissions. 1991

D. Non-Chargeable Activities 1992

Upon entering into an Agreement, County will not be liable in any 1993 manner for any payment or reimbursement for any Work provided, 1994 nor for any incidental or administrative expenses whatsoever incurred 1995 in or incidental to performance under the resultant Agreement, except 1996 as specified in the Agreement itself. 1997

1998


6. PROPOSAL EVALUATION AND CONTRACTOR SELECTION: 1999

6.1 EVALUATION OVERVIEW: 2000

County will conduct a comprehensive, fair, and impartial evaluation of proposals 2001 received in response to this RFP. County will select the successful Proposer through 2002 a formal evaluation process, established prior to the opening and evaluation of 2003 proposals, and remaining fixed throughout the procurement cycle. Consideration 2004 will be given to capabilities or advantages that are clearly described in the proposals, 2005 confirmed by any oral presentations and any site visits, and verified by information 2006 from reference sources contacted by County and from any site visits. County 2007 reserves the right to contact individuals, entities, or organizations who have had 2008 recent contracts or relationships with the Proposer and staff intended for this effort, 2009 whether or not they are identified as references, to verify that the Proposer has 2010 successfully performed its contractual obligations in other similar efforts. 2011

Proposals shall provide clear and sufficient detail to enable the County Evaluation 2012 Committee to evaluate the quality and responsiveness of the proposal to each of the 2013 RFP requirements. Proposals will be evaluated first on a Pass/Fail basis. For all 2014 proposals which pass the evaluation, a maximum of 10,000 points (7,000 for the 2015 Business/Technical Proposal and 3,000 for the Price Proposal) will then be allocated 2016 for each such proposal for the evaluation scoring. Price Proposals will be scored 2017 separately from the Business/Technical Proposals. 2018

County reserves the sole right to judge the contents and presentation of the proposals 2019 submitted and select the successful proposal, if any. Evaluations will be based upon 2020 the information provided in the proposals and such other information, as County 2021 deems appropriate. 2022

Failure of a Proposer to address or meet the requirements stated in the RFP, as 2023 determined by County, may result in disqualification of the proposal or lower points 2024 scored, as determined by County. 2025

County will evaluate all properly submitted proposals. County reserves the right to 2026 reject any or all of the proposals received or cancel this RFP at any time. County also 2027 reserves the right to waive any minor irregularities or immaterial defects in 2028 proposals, as determined by County. In the event County waives any minor 2029 irregularities or immaterial defects, such waiver shall in no way modify any of the 2030 RFP requirements or excuse the Proposer from compliance with the RFP 2031 specifications, including the Sample Agreement terms, or other contract requirements 2032 if the Proposer is awarded the resultant Agreement. 2033

All proposals submitted shall become the exclusive property of County and a matter 2034 of public record, as further described in Section 3.10 (Disclosure of Contents of 2035 Proposals). 2036


6.2 EVALUATION COMMITTEE: 2037

The sole objective of the County Evaluation Committee shall be to recommend to the 2038 Board of Supervisors the Proposer whose proposal is most advantageous and 2039 provides the best value to County. The Evaluation Committee will be responsible for 2040 evaluating the Business/Technical Proposals and Price Proposals, including the final 2041 scoring of all proposals, resolving compliance issues and preparing the final report 2042 which recommends a Proposer for selection. 2043

In order to bring the appropriate level of proficiency to the selection process, County 2044 may utilize the services of appropriate experts to assist in the evaluation process, 2045 including assisting in the evaluation of whether a proposal is realistic and practical. 2046 County, in its sole discretion, may alter the composition of the Evaluation Committee 2047 at any time. 2048

6.3 EVALUATION CRITERIA AND WEIGHTING FACTORS: 2049 Evaluation of proposals will be based on a combination of proposal price and 2050 management and technical factors, including soundness of the proposed technical 2051 approach and solution, management approach and Proposer qualifications. The 2052 evaluation criteria and corresponding weighting factors that will be used to evaluate 2053 the proposals in Evaluation Phases 2 and 3 shall include the following items: 2054 2055

Evaluation Criteria Category Maximum Points Weight

Business/Technical Proposal (70%)

Firm Experience 2,000 20%

SOW/SOR 4,000 40%

Oral Presentation 1,000 10%

Price Proposal (30%) 3,000 30%

TOTAL 10,000 100%

6.4 EVALUATION PHASES: 2056

The evaluation will be conducted in three (3) phases ("Evaluation Phase(s)"): 2057

Evaluation Phase 1 – Proposal Screening (Pass/Fail) 2058

Evaluation Phase 2 – Evaluation of Business/Technical Proposals 2059

Evaluation Phase 3 – Evaluation of Price Proposals 2060

6.4.1 EVALUATION PHASE 1 – PROPOSAL SCREENING (PASS/FAIL). 2061

Proposals will first be screened to determine compliance with all proposal 2062 submission and other requirements, including timeliness, signatures, required 2063 format and content, completion of all required forms and other RFP 2064


requirements, as specified in Section 5.0 (Proposal Submission). As part of 2065 this Evaluation Phase 1, proposals shall be evaluated to determine 2066 compliance with the Minimum Contractor Qualifications as set forth in 2067 Section 4.0 (Minimum Contractor Qualifications). The determination to 2068 disqualify a proposal in Evaluation Phase 1 shall be on a Pass/Fail basis, as 2069 determined by County. Disqualified proposals will not be further evaluated. 2070

6.4.2 EVALUATION PHASE 2 – EVALUATION OF BUSINESS/TECHNICAL 2071 PROPOSALS. 2072

Proposals remaining after Evaluation Phase 1 (Proposal Screening 2073 (Pass/Fail)) will be evaluated based on the evaluation criteria and 2074 corresponding weighting factors listed in Section 6.3 (Evaluation Criteria and 2075 Weighting Factors). 2076

The Business/Technical Proposal will be evaluated for its quality and 2077 evidence to which the Proposer’s solution will meet County’s requirements, 2078 as specified in Section 5.7 (Business/Technical Proposal). 2079

Each Proposer will be required to make one (1) or more oral presentation(s) 2080 to County, as requested by County. County will notify each Proposer in 2081 writing as to the date, time, location and standardized guidelines for content 2082 and format of the oral presentation(s), including any proposed Contractor 2083 Key Staff that will be required to attend. As part of an oral presentation, 2084 County may request clarifications from the Proposer regarding any portion of 2085 its proposal. County will determine if site visits are necessary. If County 2086 elects to conduct site visits, each Proposer shall be required to provide the 2087 names and addresses of one or more customers. Site visit arrangements will 2088 be made by County directly with the agency hosting the site visit, 2089 independent of the Proposer. County may elect to conduct a site visit at any 2090 agency provided as a reference by the Proposer, at any agency listed as a 2091 current or past customer in its proposal or at any agency otherwise known to 2092 County. 2093

County may request one (1) or more written clarification(s) of the 2094 Business/Technical Proposal at any time during this Evaluation Phase 2. 2095 Each Proposer shall submit such a written clarification of the County 2096 specified portions of its Business/Technical Proposal within a County 2097 specified time period and in compliance with all County instructions as set 2098 forth in the request, including regarding content and format. Proposer 2099 understands and agrees that any such clarification shall be limited to 2100 clarifying the County specified portions of its Business/Technical Proposal, 2101 shall comply with all County instructions as set forth in the request, and shall 2102 be considered part of the proposal for all purposes, including proposal 2103 evaluation. If Proposer fails to submit such a clarification within the County 2104 specified time period, the Business/Technical Proposal shall stand as written 2105 for all purposes, including proposal evaluation. 2106


The maximum points available for each evaluation criteria category of 2107 Business/Technical Proposal are shown in Section 6.3 (Evaluation Criteria 2108 and Weighting Factors). The Proposer with the highest raw score will receive 2109 the maximum points. 2110

The following paragraphs summarize some of the proposal response 2111 requirements as stated in Section 5.7 (Business/Technical Proposal), 2112 describing generally the factors within the Business/Technical Proposal and 2113 the maximum points available for each evaluation criteria category. 2114

6.4.2.1 Business/Technical Proposal (7,000 Points or 70%). 2115

Point awards will be based on review and assessment of 2116 information provided by the Proposer in accordance with 2117 Section 5.7.6 (Business/Technical Proposal (Proposal Section 2118 3)). 2119

The Proposer with the highest raw score for the 2120 Business/Technical Proposal evaluation criteria category will 2121 receive the maximum points available for such evaluation 2122 criteria category. The raw score of the Business/Technical 2123 Proposal evaluation criteria category of each of the other 2124 Proposers will be normalized by awarding a percentage of the 2125 seven thousand (7,000) maximum points available for such 2126 evaluation criteria category, as follows: 2127

Y = (N/X) x 7,000 2128

Where: 2129

N = Business/Technical Proposal evaluation criteria 2130 category raw score for Proposer "n" 2131

X = Highest Business/Technical Proposal evaluation criteria 2132 category raw score of all qualified Proposers 2133

Y = Business/Technical Proposal evaluation criteria 2134 category normalized score for Proposer "n" 2135

6.4.3 EVALUATION PHASE 3 – EVALUATION OF PRICE PROPOSALS (3,000 POINTS 2136 OR 30%). 2137

In this Evaluation Phase 3, all Price Proposals will be opened and evaluated 2138 based upon the Proposer’s prices to satisfy and comply with all of the 2139 requirements of the RFP. All price details and the total price must be 2140 included in the proposal. The Proposer is required to complete the Pricing 2141 Schedule Forms in Appendix F (Schedule of Payments), as described in 2142 Section 5.8 (Price Proposal). If a Price Proposal does not meet all the 2143 mandatory form and content requirements, the entire proposal may be 2144 eliminated from further consideration, as determined by County. 2145


No deviations, qualifications or counter offers will be accepted in the Price 2146 Proposal. County reserves the right to review the price details for 2147 reasonableness and reject any proposal where the price detail shows 2148 significant and unsupported deviation from normal expectations, as 2149 determined by County. 2150

County may request one (1) or more written clarification(s) of the Price 2151 Proposal at any time during this Evaluation Phase 3. Each Proposer shall 2152 submit such a written clarification of the applicable portions of its Price 2153 Proposal within a County-specified time period and in compliance with all 2154 County instructions as set forth in the request, including regarding content 2155 and format. Proposer understands and agrees that any such clarification shall 2156 be limited to clarifying the County-specified portions of its Price Proposal, 2157 shall comply with all County instructions as set forth in the request and shall 2158 be considered part of the proposal for all purposes, including proposal 2159 evaluation. If Proposer fails to submit such a clarification within the County-2160 specified time period, the Price Proposal shall stand as written for all 2161 purposes, including proposal evaluation. 2162

Should one or more of the Proposers request and be granted Local Small 2163 Business Enterprise (Local SBE) Preference, the total price for such 2164 Proposer(s) will be determined as follows: 2165

Five percent (5%) of the lowest total price proposed will be calculated, which 2166 shall not exceed Fifty Thousand Dollars ($50,000), and that amount will be 2167 deducted from the total price submitted by each of the Local SBE Proposers 2168 who requested and were granted the Local SBE Preference. 2169

The Price Proposals will be scored based on the lowest total price (i.e., Grand 2170 Total DMS Agreement Price (Total Maximum Contract Sum for Initial Term 2171 and Total Maximum Contract Sum for Any Extended Term) as stated in 2172 Schedule A (Price Summary) of Appendix F (Schedule of Payments)). A 2173 maximum of three hundred (300) points is available for the Price Proposal. 2174 The Proposer with the lowest total price will receive three thousand (3,000) 2175 score points. The Price Proposal of each of the other Proposers will receive a 2176 normalized score by awarding a percentage of the three thousand (3,000) 2177 score points as follows: 2178

Y = (C/N) x 3,000 2179

Where: 2180

C = Lowest total price of all Proposers in Evaluation Phase 3 2181

N = Total price for Proposer n 2182

Y = Price Proposal normalized score for Proposer n 2183

The normalized points for each Proposer’s Business/Technical Proposal, and 2184 Price Proposal will then be combined for a composite score and then all 2185


proposals will be ranked in numerical order from high to low composite 2186 score. 2187

6.5 CONTRACTOR SELECTION: 2188

The Proposer receiving the highest composite score at the end of Evaluation Phase 3 2189 (Evaluation of Price Proposals) may be selected as the successful Proposer. 2190 However, County may select the next highest ranking Proposer if, as determined by 2191 County, County discovers problems with the highest ranking Proposer (e.g., 2192 insolvency, contract default, state or county debarment, any business practice or 2193 false, misleading or unrealistic information or pricing submitted in response to this 2194 RFP). Those Proposers not selected will be so notified. 2195

Upon selection of a successful Proposer, in accordance with the provisions of this 2196 RFP, a recommendation to commence contract negotiations with the selected 2197 Proposer may be made by the Evaluation Committee. County will enter into and 2198 complete contract negotiations with the selected Proposer. Appendix C (Sample 2199 Agreement) will serve as the foundation for contract negotiations. 2200

6.6 CONTRACT NEGOTIATIONS: 2201

After a prospective Contractor is recommended by the Evaluation Committee and 2202 accepted by the County, the County and prospective Contractor shall commence 2203 negotiating a contract for submission to the Board for its consideration and possible 2204 approval. If a satisfactory contract cannot be negotiated, as determined by County, 2205 County may begin contract negotiations with the next highest ranked Proposer, as 2206 determined by County. 2207

Also, if, as determined by County, County discovers problems with the Proposer 2208 with which County is negotiating (e.g., insolvency, contract default, state or county 2209 debarment, any business practice, or false, misleading, or unrealistic information or 2210 pricing submitted in response to this solicitation), then County may begin 2211 negotiations with the next highest ranked Proposer. 2212

County reserves the right to enter into simultaneous negotiations with more than one 2213 Proposer, as determined by County. County also reserves the right to terminate 2214 simultaneous negotiations with any Proposer with whom it is negotiating, at any 2215 time, as determined by County. 2216

Negotiations will be held at a site to be determined by County. 2217

A Proposer must be able to commence negotiations within three (3) working days of 2218 notification by County. 2219

6.7 FINAL CONTRACT AWARD BY BOARD OF SUPERVISORS: 2220 After a prospective Contractor has been selected and an Agreement has been 2221 successfully negotiated, County will submit the Agreement to County's Board of 2222 Supervisors for its consideration for approval. The Board is the ultimate decision 2223 making body and makes the final determinations necessary to arrive at a decision to 2224 award, or not award, a contract. 2225

Documents

DATA MINING SOLUTION (DMS) FOR CHILD CARE FRAUD DETECTION