Data ManagementData Management

Documentation Creation & Migration

By John Leonard, Jeanne Renew, & Susanne Marinone

OverviewOverview

Majority of current system is in test libraries without any documentation. The goal is to standardize and move processes into production with documentation.

25%

75%

Test

Production

ObjectivesObjectives

•Develop documentation for all processes

•Move processes into production environment

•Cross train Consultants

•Fall within $125,000 budget

•Complete project in 3 months

• Document all processes

• Cross train consultants

• Train Management

• Move all process into production environment

• No user documentation

• No business documentation

ScopeScope

IN OUT

Project Estimated CostsProject Estimated Costs

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

Total Cost = $108,000

Training Management

Printing and Storing ofdocumentation

Consultant salaries

Overtime to completeproject

Increase in hourly ratefor cross training others

Incentive bonuses forcompleting project ontime

BenefitsBenefits

•Staff can understand processes by reading documents•Management will spend less time asking questions•Time saved in debugging problems•Smoother operation•Centralize all processes

ConstraintsConstraints

• Availability for training managers

• Delay in tasks due to real time issues

• Ability to learn• Staff absences

Success FactorsSuccess Factors

• Availability of management and consultants

• Ability to document existing processes

• Management’s support• Ability to train staff and management

Project ApproachProject ApproachProject ManagerProject Manager

• Create project plan

• Create budget

• Determine resources

• Oversee project

• Track tasks

ConsultantsConsultants

• Determine storage space

• Determine web pages

• Create documentation standards

• Test processes

• Move processes into production

RisksRisks

•Documentation standards will not be met

•Excessive absences

•Cross-training not be up to standards

ResourcesResources

ReportingReportingProject Manager reports

•Budget

•Resource

•Task

•Who does what when

Contractor Manager /Web Master reports

•Task

•Resource

•Who does what when

Thank You !!Thank You !!