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Darren Entwistlemember of the TELUS team
1
agenda
Review of strategy
Report on operational and financial performance
Progress to being Canada’s premier corporate citizen
Update on 2007 corporate priorities and targets
First quarter 2007 results
2
Strategic imperativesFocusing on growth markets of data and wireless
Building national capabilities
Providing integrated solutions
Investing in internal capabilities
Partnering, acquiring and divesting as necessary
Going to market as one team
growing together with a proven strategy
3
Quebec and Ontario team grown from 300 to 10,000 team members
strategic intent… to unleash the power of the Internet
to deliver the best solutions to Canadians at home,
in the workplace and on the move.
[Staying ahead] with a proven strategygrowing together with a proven strategy
4
Consistent strategy and execution 2000 2007
World Telco Index
$160
$134
$60
MSCI WorldTelecom IndexTELUS TSX
Since 2000 60% (40)% 34%
TELUS share price outperforms peers and market
TELUS outperforms global telecom index by 167%
Apr-07$0
$25
$50
$75
$100
$125
$150
$175
Jun-00 Dec-00 Dec-01 Dec-02 Dec-03 Dec-04 Dec-05 Dec-06
5
Wireless
High-speed Internet
Dial-up Internet
Res NALs
Bus NALs
(millions)10.810.3
Q1-2007Q1-2006
9.8
Q1-2005
7.2
Q2-2000
TELUS total customer connections
50% increase since 2000 in connections due to wireless and Internet
6
2006 consolidated performance
7
$ Dollars 2006 Change
Revenue 8.7B 7%Operating profit (EBITDA) 3.6B 9%
Net income 1.1B 60%
EPS1 3.27 67%
Capex 1.6B 23%Free cash flow 1.6B 9%
Achieving record performance
Revenue
Strategic focus on data and wirelessstrategic focus on data and wireless
8
28%
LD23%
Wireless18%
2000
Data10%
Seven years ago data and wireless small part of revenue
Wireline local49%
2
$5.7B
Strategic focus on data and wireless
Revenue $8.8B
2000 2006-07
$5.7B
strategic focus on data and wireless
9
Data and wireless represent 64% or $5.6B of revenue
10%
LD23%
Data10%
28%
Wireless18%
Wireline local49%
Wirelinelocal27%
9%LD
Data19%
64%
Wireless45%
32
2000
Operating Profit(EBITDA)
Wireless
Wireline78%
increasing exposure to wireless growth
10
$2.3B
Wireless17%Wireline83%
48%Wireline Wireless
52%
Seven years ago wireless small part of operating profit
4
2006-07 2000
Operating Profit(EBITDA)
Wireless
Wireline78%
$3.5B
increasing exposure to wireless growth
11
Wireless now represents over 50% operating profit
$2.3B
Wireless17%Wireline83%
48%Wireline Wireless
52%
4 5
Wireless revenue $3.9 billion 17%
Operating profit $1.8 billion 21%
Cash flow $1.3 billion 27%
generating record wireless performance in 2006
12
Creating sustainable economic value for shareholders
6
7
growing together in wireless to lead the way
2006 TELUS Other Cdn US Avg. N.A.
ranking
Revenue growth 17% 14% 13%
32%
14%
Operating Margin 45% 43%
No. 2
No. 1
Cash flow yield 34% 31% No.1
13
Six year annual growth in revenue 16%, operating profit 49%
8
1.51.7
1.3 1.2
1.6
1.2
1.8 2.3
2.4
low churn relative to peers in 2006
14
2.9
TELUS top 3 globally over last 7 years for customer loyalty
9
Source : Merrill Lynch Global Wireless Matrix
$(1)B
2000-02
investment phase
2003-06
$3.6Breturn phase
growing cash flow from wireless
High revenue per customerExcellent customer loyaltyLifetime revenue $4,850
15
Generating increased profitability and cash flow
10
Canadian wireless industry - a huge success story
$20 billion invested in technology, infrastructure and jobs
Serving 31 million Canadians
Relying on market forces for growth and innovation
16
Successful industry model creating sustainable growth and innovation
review of operations
2003 2009E2006
42% 70%56%Penetration:
13.4M 23M18.5MCustomers:
17
growing Canada’s wireless penetration
4 to 5 million new customers expected over next 3 years
12
growing high speed wireless data services
Rolling out wireless high speed EVDO
More than 50 regions for $150 million
Music downloads and video games
Watch 24 channels on mobile TV
Kid Find – GPS location service
18
$33 million investment in Quebec
introducing Blackberry World Edition
Integrates CDMA/GSM for global roaming
Delivers powerful productivity tools
Multimedia capabilities
Sleek new design
19
Unveiling global capabilities in sleek device
launch of Amp’d Mobile in Canada
20
Q1 Wireless – Double digit growth in revenue & profit
21
Millions Q1 2007 Yearly Change
Revenue 1,000 13%
17%
Capital expenditures 111 81%
Cash flow (EBITDA less Capex) 353 5.4%
Subscribers 5.1 12%
Operating profit (EBITDA adjusted) 464
$
$
$
$
17th consecutive quarter of year over year increased ARPU
13
growing together in wireline
22
Driving high-speed access in consumer markets
Delivering managed data solutions across Canada
building economics of scale in Quebec & Ontario
950
200
2006
4
2000
Operating Profit
Revenue$ millions
23
Taking a disciplined approach to profitable growth
25
Cash flow
(200)
0
Growing together in wireline
Driving high-speed access
Delivering managed data solutions across Canada
Pursuing operational efficiency
24
growing together in wireline
review of operations – wireless
949
Q1 20072000
84
customers (000s)
25
driving significant high-speed Internet growth
Platform for TELUS Future Friendly Home strategy
TELUS TV – digital entertainment your way
26
Available in Alberta, B.C. and eastern Quebec
Disciplined approach
Customised channel packaging
Time shifting and call display
Video on demand
Opportunity for future value creation
webcast - LHJMQ
Supporting amateur sportsand young athletes
Partnering with LHJMQ
Broadcasting 630 games
Bringing unique Quebec content
27
creating innovative business solutions
28
National business expansionServing key industries and the public sector
Delivering innovations to help customers achieve their goals
building success through thought leadership
Partner of choice for public sector organisations
29
building success through thought leadership
Partner of choice for public sector organisations
Health care: driving efficiencies and improving care
30
building success through thought leadership
31
Partner of choice for public sector organisations
Health care: driving efficiencies and improving care
Model for leading IP solutions in financial services
building success through thought leadership
32
Partner of choice for public sector organisations
Health care: driving efficiencies and improving care
Model for IP solutions in large Canadian corporations
building success through thought leadership
33
Partner of choice for public sector organisations
Health care: driving efficiencies and improving care
Model for IP solutions in financial & large corporations
Leader in energy sector
building success through thought leadership
Offering small businesses IP solutions
TELUS Business One is first of kind in Canada
Includes email, security and shared hosting
Exemplifies our future friendly promise
34
Building high speed data
Building national platforms
Building a lower cost structure
($1.1B)
2000-02
Investment phase
2003-06
$5.2Breturn phase
free cash flowconsolidated
35
investing for growth – 2000 to 2006
Executing strategy creating significant cash flow
investing in Quebec
Since 2000 $4 billion invested
Building a strong presence
Québec
Baie-Comeau
Sept-Îles
Gaspé
Havre-St-Pierre
Rimouski
Blanc-Sablon
MontréalSherbrooke
Gatineau
Trois-Rivières
Rouyn-Noranda
Chicoutimi
36
investing for growth – 2007 capital expenditures
$427M
Wireless
37
$550M
$1.19B
Wireline
$1.2B2006
2007E
$1.75 billion core business investments for future success
Q1 wireline results – modest growth in a tough industry
(millions except Internet) Q1 2007 Change
Revenue 1,206 0.6%
1.5%
Capital expenditures 271 4.5%
Cash flow (EBITDA less Capex) 203 (2.2)%
High-speed Internet (thousands) 949 18%
Operating profit (EBITDA adjusted) 474
$
$
$
$
High speed Internet base up 18%
14
38
creating value and returning cash to investors
Repaying debt$1.5 billion refinancing June 2007$33 million savings in annual interest
Dividend growth modelPayout ratio guideline 45% to 55% of net earnings3 significant dividend increasesDividend declared for 37.5¢ payable July 1, 2007
Repurchasing TELUS shares43 million shares for $2.0 billion since December 2004
Balancing interests of debt holders and shareholders39
leading the way in social responsibility
40
Building economic, environmental and social sustainability
National mobile phone recycling program
Contributing $91 million to charities since 2000
$15 million in Quebec
We give where we live
Karen Radfordmember of the TELUS team
41
Quebec is a priority for our community investments
42
we give where we live
43
Giving $15 million since 2000 to communities where we live
we give where we live
44
Delivering innovations to help customers achieve their goals
Montreal Green Fund
Partnering with City of Montreal
Investing $1 million over three years
Creating a green fund
Being present in Montreal today and tomorrow
leading the way in social responsibility
45
Established seven community boards across Canada
Fostering community investment for grassroots charities
Dedicating $4.3 million in 2007
$1.1 million in Quebec
Increasing support by almost 25% in 2007
review of operations – wireless
46
TELUS Community Boards
Sports and
Education
Arts and
Culture
Health and
Well-being
Leading the way in TELUS’ journeyto be Canada’s premier corporate citizen
TELUS Community Boards in Quebec
Donating $2 million to more than 150 charities in Quebec
47
48
TELUS Montreal Community Board
Bernard Lamarre
Chair - TELUS Montreal
Community Board
Jean-Rene GagnonVice President and Associate
GGA Communications
49
TELUS Montreal Community Board
Isabelle HudonPresident and CEO
Board of Trade of Montreal
Larry SmithPresident and CEO,Montreal Alouettes
50
TELUS Montreal Community Board
Jean TurmelPresident,
Perseus Capital
A.K. VelanPresident and CEOVelan Valves Inc.
Chair - TELUS Rimouski
Community Board
51
TELUS Rimouski Community Board
Hugues St-Pierre
Gaston Desrosiers
52
TELUS Rimouski Community Board
Partner, Cain LamarreCasgrain Wells
Vice Chair, Rimouski Community Board
Pierre HarveyEngineer, Services
PrécicadChairman and CEO,
Groupe BPR
Paul Lafleur
TELUS Rimouski Community board
53
Marie-Josée PineaultPlanning Officer
Agence de santé et des services sociaux
Hervé PomerleauChairman, Groupe Pomerleau
54
55
review of operations – wireless
56
earning recognition for social responsibility
Dow Jones Sustainability Index for six years
Only North American telco in global index
One of only 11 Canadian companies
Twice Canada’s Best Environmental Corporate Citizen
2005 Corporate Social Responsibility report ranked 1st in North America and top 50 globally
TELUS National Day of Service
More than 5,000 alumni, team members, family and friends participated in 2006
Over 1,400 volunteer activities across the country
57
Saturday, September 29, 2007
58
delivering on our investor commitment
59
Setting clear and measurable targets
“What gets measured, gets done”
88% of public targets achieved in last six years
2006 financial statements fully compliant with SOX 404
Consistent track record for delivering what we promise
TELUS corporate priorities for 2007
Advancing leadership position in Consumer, Business, and Wholesale markets
Driving technology evolution and improvements in productivity and service excellence
Strengthening spirit of the TELUS team and our brand
Developing best talent in global communications industry
60
Our business, our customers, our team, MY responsibility
TELUS 2007 outlook - consolidated
61
Billions except EPS 2007 targets YoY growth
Revenue $9.175 to $9.275 6 to 7%
4 to 7%
EPS (adjusted) $3.25 to $3.45 17 to 24%
Capital expenditures approx. $1.75 8%
Operating profit (EBITDA adjusted) $3.725 to $3.825
Setting robust growth targets across board
15
16
17
18
TELUS first quarter results - consolidated
62
Millions except EPS Q1 2007 Change
Revenue 2,205 6%
9%
EPS adjusted 0.90 50%
Capital expenditures 382 19%
Operating profit (EBITDA adjusted) 938
$
$
$
$
Maintaining industry leading momentum
leading global telecom performance
Growth in 2003 2004 2005 2006
Top 25% Top 25%
Top 25%
Top 25%
Top 25%
Top 25%
Revenue Top 25% #1
Operating profit Top 25% #1
EPS – Top 25%
63
TELUS top performing incumbent telco stock since 2000
global best in value creation – 7 years
1 TELUS 60%2 Singapore Tel 35%3 BCE 11%4 Portugal Tel -9%
5 AT&T -11%6 Bell Aliant -13%7 Hellenic Tel -14%8 Telefonica -16%9 Verizon -23%10 Swisscom -23%11 Telstra -32%12 Telia -36%13 BT -47%14 Sprint Nextel -56%15 Nippon Tel -58%16 Telecom Italia -69%17 KPN -70%18 Deutsche Tel -78%19 France Tel -83%20 PCCW -94% 64
financial review
65
drawing inspiration from our past
66
2007 annual general meeting
67
poll results
Election of directors
Appointment of auditors
Cutest critters
68
69
questions and answers
Using a microphone:
State your name
Confirm you are a shareholder or proxyholder
Direct questions to Chairman
Keep your question brief
One question at a time
70
71
2007 annual general meeting
72
We appreciate your participation
Please hand in your feedback form and voting device
Leave headsets on your seat
Join us for a reception in the lower lobby level
73
2007 annual general meeting
74