Daniel Vega4558 West 77th place

Chicago, Illinois 60652 dan_veg@msn.com

312-401-4223Objective

A highly skilled retail sales manager with a positive outlook and proven sales technique, I am seeking my next challenge in a rewarding company with an opportunity for growth.

Education Robert Morris College, Chicago, IL

Bachelor of Business AdministrationMajor: Management February 2006

SkillsComputer: MS Word, Excel, PowerPoint and AccessForeign Language: Spanish

Work ExperienceWalgreens, Chicago, IL / Dallas, Texas August 2006-Present

Assistant Store Manager Led and motivate a team of 50 sales associates to increase sales and ensure customer service

efficiency Resolve all staff conflicts and monitoring work practices amongst sales associates and

management Increase sales with excellent customer service levels and developed good relationships with

regular customers Handle the cash register including all cash drops, refunds exchanges and final check out at the

end of night Handle budget planning and tracking, accounting and payroll and forecast future sales volumes to

maximize profits Manage total store level operations, including staff hiring , training, evaluation and work

scheduling and direct loss prevention initiatives ,successfully reducing shrink

Connie’s Pizza, Chicago, IL August 2002-November 2006Waiter / Catering

Served customer’s food and attended to their needs Trained new employees on menu, codes and Connie’s Pizza procedures Supervised catering events, assisted in serving food and the overall presentation

East Bank Club, Chicago, IL November 2005-February 2006 Assistant Manager of Men’s Locker Room

Directly administered all the business aspects , work activities and the implementation of the set rules and procedures of the Men’s ‘s Locker Room

Handled member complaints with professionalism and a positive attitude Trained new employees, scheduling, inventory, coach ,counsel and discipline staff accordingly

Walgreens, Chicago, IL April 2000-June 2002Service Clerk / Night Lead Photo Specialist

Filed pictures in alphabetical order and recorded inventory of all photos Trained new employees on camera machine and Walgreens photo lab procedures and closing

down machine Worked with customers to help them find their purchases and answered questions