Object iveA career that will utilize my education and problem solving experiences in the Business

Management field while allowing me to contribute to increased customer satisfaction and interaction, optimized resource usage, and overall departmental worth.

E d u c a t i o n Southern Illinois University Carbondale, Illinois Fall 2008 – Fall 2012Bachelor of Science Deans ListManagement Global E-Business

Southwestern Illinois College Belleville, Illinois Summer 2009; Summer 2010Core Requirements Studies 4.0/4.0

W o rk E x p eri e n c e The Boeing Company (TEKsystems) Hazelwood, Missouri September 2013 – June 2014The Boeing Company (Full Time) June 2014 – PresentMajor Incident Management – Analyst

Facilitate technical meetingso Gather a technical team and

necessary resources o Keep accurate notes

o Create and update ticketso Send out communicationso Host WebEx and conference meetings

Collaborate with multiple departments inside and outside the company Utilize technical writing and effective written communication skills Work effectively and efficiently in a highly stressful, fast paced environment Support major events that affect AOG, Commercial Airlines, BDS, vendor/supplier

engagements, finance Update and maintain group process documents A member of the Change Board tasked with prioritizing and assigning Change Requests.

SIU Alumni Association Carbondale, Illinois February 2011 – December 2012Emerging Media Specialist

Managed the Association’s online social media (Facebook, LinkedIn, Twitter, YouTube) Researched social media policies and best practices Generated a monthly benchmark report to examine Association’s outreach methods as well as

those pursued by others Created attractive and interactive online content to promote participation from within target

audiences o Photography o Videography o Best Practices Research

Pioneer Hi-Bred International, Inc. Mascoutah, Illinois Summer 2009 –Winter 2011 Winter 2013 – Summer 2013Cross Pollinator and Research Worker

Cross Pollinated Soybean Plants Trained new employees how to cross-

pollinate soybeans. Task assignment and decision making

Daniel N. James4212 Sun Lake Drive (618) 806-8899 (Cell)

St. Charles, MO 63301 DanJ89.email@gmail.com

Second Highest Crossing Percentile in Summer 2009 and Summer 2010

High attention to detail required for successful crossing

A w a rds a n d I nv o l ve ment Chuck Jurgevich Award (2010) and Mike Hanes Scholarship (2011)

Awarded once a year to a student in the Marching Salukis who shows leadership skills, musicianship, determination and dedication to the organization.

Given for performance above and beyond the average student. The two highest honors achievable by a Marching Saluki pursuing a non-music major.

Epsilon Kappa Chapter of Phi Mu Alpha Sinfonia Fall 2008 – Fall 2012 President (2012) Historian (2011) Secretary (2010) Greek Representative (2009-2011) Presided over meetings

Primary point of contact for:o Campuso National headquarters

Generated bi-weekly status reports Updated by-laws

Marching Salukis and Saluki Pep Band Fall 2008 – Fall 2012 President (2010, 2011) Equipment Manager (2010, 2011)

Section Leader (2010, 2011) Liaison between director and students

Lifesavers SIUC Spring 2010 – Fall 2012Lifesavers SIUC is a student-run Registered Student Organization that assists young adults in dealing with their day-to-day struggles. Students enrolled as Lifesavers are trained to listen confidentially when others require their support. Lifesavers require excellent people skills as some situations (depression, suicide, abuse) are delicate and require the person seeking help to learn to trust a Lifesavers member. Lifesavers SIUC was founded by four former high school Lifesavers, including myself. This is the first college-based Lifesavers chapter in the world. Our first training retreat, where I acted as a trainer, had over 50 participants. Founding member of the first university

Lifesavers chapter Maintained registration documents Participated in recruitment Acted as secretary

Liaison between Lifesavers and SIU Trained members in counseling skills

o Active listeningo Confidentiality

Tools and Technologies Microsoft Office Suite HTML Microsoft Visual Studio Basic database work (Oracle, Java

Script, SQL) Data Modeling

Tweetdeck/Hootsuite Social Media tools Adobe Photoshop Lightroom Mac OSX and Windows proficient Microsoft OneNote HP Service Manager

Relevant Educational Experience Advanced Production Operations

Management Managing Global Electronic

Business System Supply Change Management Managing Information Systems Business Systems Development

Information System Analysis & Development

Organizational Behavior Business Data Analysis Accounting Finance Small Business Marketing