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Daniel Omar Praniuk Message: (626) 421-337815203 Moccasin St.La
Puente, CA 91744 E-Mail: [email protected]
Objective:
Position as Desktop Support utilizing my education and
background.
Skills Summary:
Skillsoft certification in Windows 7, Microsoft Office 2007 and
Outlook 2010.
Virtualization training.
Bilingual in English and Spanish. Speak, read and write
fluently.
Created training videos using Camtasia software.
Skilled in maintaining, analyzing, troubleshooting, and
repairing computers / laptops, hardwaresoftware and
peripherals.
Hands-on experience creating user accounts in Microsoft Active
Directory, including user rightssecurity groups creation.
Excellent customer service and communication skills work
effectively with clients and vendors
Ability to install/deploy Windows based computers.
Experience:
Helpdesk Support: Beverly Hospital, Montebello, CA / Robert Half
TechnicalJuly 2013 to present.
Telephone and Remote Access support for Hospital employees
Migration from Outlook 2003 to 2010 project.
Migration from Windows XP to Windows 7 project.
Onsite Hardware and software support
Created new accounts using Active Directory
Maintained e-carts
Created and installed hard drive images
Installed Meditech software.
Used Connect Wise and HEAT applications for help desk
support.
IT Support: NWN Corporation / Robert Half Technical April 2013
to June 2013.
Short Term assignment for Department of Child Support Services,
Los Angeles County.
Migration from Windows XP to Windows 7 project
Installed custom software in HP Workstations.
Wiped out hard drives in removed computers per
specifications.
Freelance Consultant: November 2008 to Present.
Network and Computer IT Support.
Website Design using Word Press.
Video Production utilizing Adobe Premiere CS4.
Instructor, taught: Microsoft Office 2007, YouTube Marketing,
Adobe Premiere CS4.
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Sales: Radio Shack, Lakewood, CAOctober 2011 to March 2012
Assisted customers in consumer electronics products.
Organize computer department.
Oriented customers in the purchase of laptops, tablets, cell
phones.
IT Support and Video Editor: Vida TV, Los Angeles, CAJanuary
2009 to April 2011
Edited of TV commercials and programs using Final Cut Pro and
Adobe Premiere.
Created Remote Control Access for employees.
Worked together with production manager to create time
management strategies.
Hardware and software setup and maintained a network of 15
workstations.
Created user accounts using Windows 2008 Server.
Setup Network printers.
System Administrator: R D Olson Construction, Irvine, CA.
September 2007 to November 2008.
Maintained Hardware and software in workstations using Windows
XP.
Created Blackberry Enterprise Server accounts.
Used Track IT 8.0 for Help Desk and Asset Management Solution,
for Trouble Ticket Systemand Inventory.
Hardware and software repaired Lenovo, Dell, Sony Laptops.
Created Hard Drive images using Norton Ghost.
Created accounts for new users and workstations using Active
Directory Windows 2003.
Supported user in Microsoft Word, Excel and Outlook 2007.
Setup Remote Access to workstations.
Education:
BMC SOFTWAREWEBINAR :Remedy ITSM Suite v8.0 What's New
FRONTRANGE (HEAT Service Management Software) Webinar:Hybrid IT
Service Management
TRAINSIGNAL, Online Training
Introduction to Virtualization
Why you need Server Virtualization
What you need to test and deploy Server Virtualization
SKILLSOFT, Online Training:
VMware Workstation 7: Getting started with Virtual Machines
VMware vSphere 5 - Part 1: Introduction to Virtualization
Virtualization with VMware: An Overview
Installing and Configuring Exchange Server 2010
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Microsoft Word, Excel and Outlook 2007.
Active Directory Objects in Windows Server 2003.
Active Directory Objects in Windows Server 2008.
Installing, Upgrading, and Migrating to Windows 7.
Microsoft Windows 7: First Look for End Users.
Microsoft Windows 7: First Look for IT Professionals.
Planning for Windows 7 Deployment.
Monitoring, Backing Up, and Restoring Windows 7 Systems.
LYNDA.com, Online Training:
Migrating from Outlook 2003 to Outlook 2010
Outlook 2010 Essential Training
HACIENDA LA PUENTE ADULT SCHOOL, La Puente, CA
Computer Repair, Networking. February 2001.
