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We are specialized in Control Valves DAEJU CONTROL CO., LTD. We are specialized in Control Valves, ESDV(SIL2&3), On-Off Valve, Pneumatic Actuator(SIL2), Direct Gas Actuator, Gas Over Oil Actuator, Hydraulic Actuator, Damper Actuator, Ball Valves (API 6D. API 608), Solenoid Valve and Accessories. DAEJU CONTROL CO., LTD. 1

DAEJU CONTROL CO., LTD. - silvaecampos.com.br · Annual Report Product lines ... 2006 Changed company name to DAEJU Control Co., Ltd. ... 2008 BANGLADESH JAMUNA 85 TON …

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We are specialized in Control Valves DAEJU CONTROL CO., LTD.

We are specialized in Control Valves, ESDV(SIL2&3), On-Off Valve, Pneumatic Actuator(SIL2), Direct Gas Actuator, Gas Over Oil Actuator, Hydraulic Actuator, Damper Actuator, Ball Valves (API 6D. API 608), Solenoid Valve and Accessories.

DAEJU CONTROL CO., LTD.

1

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Introduction History Quality Control System Organization Man Power Status Annual Report Product lines Product List(Scope Of Supply) Raw Material(Origin) Workflow Test & Inspection Manufacturing Process Heat Treatment for Special Material Inspection & Test Facilities Manufacturing Equipments Factory Layout Certificates, Approved Patent Reference List Warranty Policy Quality Guarantee Contact Field Service Program

Tables

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We are specialized in Control Valves DAEJU CONTROL CO., LTD.

We have been striving and exerting our every effort over the past several decades for the innovation and enhancement of the quality & performance of our products investing lots of time and energy in R&D. We, DAEJU Control Co., Ltd., recently reinforced lots of talented engineers with creative mind while enlarging our factory space and facilities greatly for another big leap forward. Our effort would keep continuing ceaselessly for continuous release of various products of state-of-the-art technology focusing mainly on perfect customer satisfaction.

Introduction

OFFICE ASSEMBLY & INSPECTION FACTORY

CONTROL VALVE PRODUCTION FACTORY

3

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

History

1990 Established R&D Institute for Control Valve

1995 Established R&D Institute for Actuator

2001 Acquired ISO 9001 Certificate

2007 Registered as an official supplier

of Hyundai Heavy Industries Ltd.

2012 Acquired SIL2 Certificate

for Heavy duty quarter turn Actuator

2006 Changed company name to DAEJU Control Co., Ltd.

2007 Registered as official supplier

of Hyundai Engineering & Construction

2009 Registered as official supplier

of DooSan Heavy Industries Co., Ltd.

1985 Established DAEJU Control Tech Inc.

2013 Acquired SIL3 Certificate

for Emergency Shut_Down Valves

4

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Production

Resources

Research & Development

Management

Customer

Satisfaction

Customer

Requirements

Quality Control System

5

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

CEO

Quality Assurance

Commercial & Financial Department

Sales Department

Technology Research Center

Production Department

Organization

Domestic Team

Overseas Team

R & D Team

Design Team

Conval (Actuator)

Unicon (Control)

Financial Team

Purchasing Team

6

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Field Service Organization

7

FIELD SERVICE TEAM

Eniprom(UAE) Daeju(Korea) Iran(Later)

S.W.Kang / Director Y.H.Kim / Director H.Y.Kim / Manager S.W.Eom / Manager

Service Team Service Team

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Man Power Status

8

Career Sales

Q.A. R&D Production Procurement Admin. Total

Over 20 Year

4 2 2 8

5~20 Year

3 1 2 1 7

1~5 Year

1 1 1 3 1 2 9

Bellow 1 Year

2 1 3

Total 10 2 5 6 2 2 27

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Ⅰ Actuators

Pneumatic Quarter Turn Actuator

Pneumatic Linear Actuator

Hydraulic Quarter Turn Actuator

Hydraulic Linear Actuator

Direct Gas Actuator

Gas Over Oil Actuator

Damper Actuator

Ⅱ Control Valve

Globe Valve Type(Cage & X-Trim)

Butterfly Valve Type

V-Ball Type

Ⅲ Desuperheater

Venturi Tube Type

Direct Nozzle Spray Type

Product lines

10

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Ⅳ Emergency Shut Down Valve(ESDV)

Ball Valve 2” ~ 52” (150 LBS ~ 2500 LBS)

SIL 3 Certificated(ESDV Full Set)

SIL 2 Certificated(Actuator)

Ⅴ Shut-Off Valve(SDV,BDV)

Ball Valve, Gate Valve, Globe Valve.

Butterfly Valve, Plug Valve.

Product lines

11

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Ⅴ Accessories

Hydraulic Hand Pump

High Pressure Solenoid Valve(ATEX)

High Pressure Pilot Valve

ESDV Station

Declutchable Gear Operator

Manual Gear Operator

Ⅵ Ball Valve(API 6D, API 608, API 607)

Floating Type

Side & Top Entry Trunnion Type

Metal Seat Type

Orbit Type

Product lines

12

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Products List (Scope of Supply)

13

Valve Type Casting/ Forging

Size Rating Remarks

Control Valve (Globe,Angle,Ball)

Casting/ Forging

½”~60” 150~2500#

Turbine Steam By-Pass Valve, Desuperheater

Forging 4”~72” 600~4500# F11/F22, F91/F92

Butterfly Valve (MOV, POV)

Casting 2”~192” 150~600#

ESDV(Ball Valve) Casting/ Forging

½”~60” 150~2500# Metal & Soft Seat

Sil2/Sil3 Certi.

High Hardness Metal Seat Ball Valve

Casting/ Forging

1/2”~48” 150~2500# HRC > 80

Gate,Globe Valve(MOV,POV)

Casting/ Forging

1/2”~60” 150~4500# A105, F91, F92,

F11/F22, etc

NRV (Pneumatic, Hydraulic)

Casting 6”~80” 150~2500#

Actuator (Pneumatic, Hydraulic)

Casting, Die Casting

Piston, Diaphragm

Heavy Duty, Rack&Pinion, Self Contained Hydraulic

Sil2/Sil3 Certi.

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Origin (Outsourcing)

Stainless Round Bar/Forging Square :

Posco(Korea)

High-Alloy, Titanium, Duplex, F91/F92 :

TSM Tech(Korea), Yonghyun BM(Korea),

Italy & Europe, USA

Casting : Korea(Busan, Gimhae, Incheon)

Raw Material

14

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Major Materials

15

Carbon Steel

Low-Temp Carbon Steel

Cr-Mo Alloy Steel

A217-C5 /A182-F5a A217-WC6 /A182-F11 A217-WC9 /A182-F22 A217-C12A / A182-F91 A182-F92

Stainless Steel

A182-F304/L A182-F316/L A182-F317/L A182-F321/H A182-F347/H

Special Alloy / Duplex SS

A216-WCB / A105N

A352-LCB / A350-LF2&3

TITANIUM NICKEL MONEL 400 INCONEL 625 INCOLOY 800H HASTELLOY C-276 A182-F51/53/55

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Inquiry & Quotation Process

Project Inquiry

Workflow

Consultation & Selection

Spec. Review

Technical Evaluation

Document Approval

Start work

Tech. & Price Quotation

Procurement Assemble Manufacturing Inspection

& Test Shipment

16

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

▶ General Machine Tools

▶ Valve Hydraulic Tester

(150LBS ~ 2500LBS)

▶ Full Vacuum Tester

▶ Control & Shut-off Test bench

▶ Electric Motor Tester(AC220V ~

AC480V, DC24V, DC48V)

▶ Control Valve Calibration Test Bench

▶ Actuator Torque Test Bench

(3 ~100,000Nm)

Test & Inspection

17

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Manufacturing Process

18

Sand Blasting

Design

Main Body Aux Parts

Forging Ingot

Forging (Free Forging)

Rough Machining

Heat Treatment

Welding

Welded or Integral

PWHT

NDE RT, UT

Machining

10" & below : Integral 12" & above : Welded

Check B/M Receiving

Assembly

Inspection & Test

Packing & Deliver

Start

Finish

Integral

Heat Treatment for Machining

1

2

3

4

5

6

7

8

9

10

11

Stem Seatring/Disc & Trims

Ship ping

Yokes Flanges Bolts/Nuts Others

Round Bar

Forging

Heat treatment

Machining + Stellite HF

Final Machining + Lapping

PT Test

Machining

Sand Blasting

Primary Painting

Heat Treatment

Machining Grinding

Inspection

Docu. Check

Final Machining

Seat Ring Welding

PWHT

End connection & Seat fine Machining

Final Lapping

A-1

B-1

C-1

B-2

A-2

12

A-3

A-4

A-5

B-3

D-1

D-2

D-3

M-1 13

14

15

16

17

18

19

20

21

22

23

Chemical Analysis

NDE

24

Ingot for Forging Forging

Large Bore Forging Valve

Image 1

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Heat Treatment Procedure for Special Material(F91/F92)

19

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Inspection & Test Facilities

20

Manufacturing Equipment

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Factory Layout

21

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Factory View

22

OFFICE ASSEMBLY & INSPECTION FACTORY

(SIHEUNG CITY, KOREA)

CONTROL VALVE PRODUCTION FACTORY (SIHEUNG CITY, KOREA)

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Patent

Certificates

ISO 9001 Certificate

23

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Certificate of SIL

24

HEAVY DUTY QUARTER TURN TYPE – ACTUATOR ESDV

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

25

TRUNNION TYPE - BALL VALVE

Certificate of SIL NIGC Registered(Approval)

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

26

Year Country Project Name Delivery Description Name Contractor Name Client Name

2008 KOREA KOREA BASF

(COAL BOILER) DAMPER ACTUATOR

HYUNDAI HEAVY INDUSTRY

Korea BASF Ltd.

2008 KOREA PAZFLOR Ball valves up to 1 ½” – class 800

– 1500 to total specification DAEWOO

SHIPBUILDING TOTAL ENG

2008 SAUDI ARABIA ZACUM GAS PROCESSING

FACILITIES GPF Shut-Off Metal seated

and soft seated , Ball valves NPCC MEPI ADMA-OPCO

2008 BANGLADESH JAMUNA 85 TON BOILER BALL, GLOBE, BUTTERFLY VALVE JFCL JFCL

2008 BANGLADESH JAMUNA 85 TON BOILER MOV, AOV, CONTROL VALVE JFCL JFCL

2009 JORDAN SAMRA ESDV 12", SHUT-OFF VALVE HANWHA SIMENS

2009 CHINA CNPC WEST SICHUAN JIULONGSHA

N MOUNTAIN PRODUCTION TESTING MAIN LINE

ESDV (GAS OVER OIL ACTUATOR) BALL VALVE 10" PN63

OVIKO VALVE CO,.LTD.

2009 KOREA PAZFLOR Ball valves 2” and above class 150 to

2500 to total specification DAEWOO

SHIPBUILDING TOTAL ENERGY

2009 KOREA Uljin Nuclear 5,6 Plants MOV (GLOBE, BALL) DAEWOO KEPCO

2009 KOREA Sinweualsung Nuclear Plant SDV (Ball & Gate) DAEWOO KEPCO

2009 SYRIA PALMYRA PROJECT ESDV & SDV PROSERNAT STG

2009 SAUDI ARABIA MARAFIQ IWPP

PROJECT AOV, DBB, SBB, BALL, ESDV

HYUNDAI HEAVY INDUSTRY

GE ENERGY LTD

Reference List

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

27

Year Country Project Name Delivery Description Name Contractor Name Client Name

2009 BAHRAIN AL DUR IWPP PROJECT ESDV & SDV & BALL VALVES HYUNDAI HEAVY

INDUSTRY GE ENERGY LTD

2009 BAHRAIN AL DUR IWPP PROJECT SDV & Control Valve WONIL T& I HHI

2010 IRAN Pipeline Project in Iran ESDV (GAS OVER OIL ACTUATOR)

BALL VALVES 12" 600LBS & OTHERS GPT CORP

2010 KUWAIT SABIYA CCGT ESDV (BALL VALVE,

GLOBE VALVE, BUFTTERFLY VALVE) Hyundai Heavy

Industries Ministry of Water

& Electricity

2010 JORDAN SAMRA PROJECT ESDV & COV HANHWA

Construction Co,.Ltd.

SAMRA ELECTRIC POWER GENERATIG

CO.

2010 THAILAND GHECO PLANT SDV & Control Valve Doosan Heavy

Industries GHECO-ONE

COMPANY LIMITED

2010 LYBIA TRIPOLIWEST 350MWX4 ESDV,Pneumatic shut-off valve HYUNDAI Engineering

& Constructions BECTEL

2010 JORDAN AL QATRANA ESDV, SHUT-OFF, CONTROL VALVE LOTTE

CONSTUCTION QATRANA ELECTRIC POWER COMPANY

2010 SAUDI ARABIA SABIYA POWER PLANTT ESDV 24" & SDV & Control V/V HHI GE ENERGY LTD

2010 KOREA Incheon LNG Insu station Shut-Off, Control Valve WONIL T & I INCHEON LNG

2010 KOREA Seocheon Fire Power Plant MOV WONIL T & I SEOCHEON FIRE POWER PLANT

2010 LYBIA ALKHALIJ 350MW x 4 ESDV, Pneumatic shut-off Valve HYUNDAI Engineering

& Constructions GENERAL ELECTRICITY COMPANY OF LIBYA

Reference List

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

28

Year Country Project Name Delivery Description Name Contractor Name Client Name

2011 CHINA Great Orient Chemical

(Tai Cang) Plant Motor Operate Gate, Butterfly Valve (32", 30", 28") Diaphragm Actuator

KOBELCO CO., LTD. & ISU CHEMICAL

Great Orient Chemical (Tai Cang) Co., Ltd.

2011 Malaysia Tan Jung Pneumatic Heavy Duty Actuator Intergrity Engineering Egyptian Maintenance

Co., Ltd.

2011 CHINA JHEJIANG LNG

TERMINAL Project ESDV, DAMPER ACTUATOR, AOV WONIL T& I

CNOOC Zhejiang Ningbo LNG Co., Ltd.

2011 NIGERIA NIGERIA GAS PROJECT ESDV (GAS OVER OIL ACTUATOR)

BALL VALVE 24" 600LBS Middle East Engineering

2011 RWANDA KIVUWATT PJT Manual Ball, Globe, Butterfly Valve Western Corporation Ltd. KIVUWATT LTD

2011 MEXICO NORTE II CCGT POWER MOV & CONTROL DUKE ENG. SAMSUNG ENG.

2011 UAE SHUWEIHAT S3 IPP ESDV 24" & 10" WONIL T & I Daewoo Eng & Constr

uction Co. Ltd.

2011 TURKY TURKEY PROJECT ESDV (GAS OVER OIL ACTUATOR)

BALL VALVE 16″ 900LBS IISTP

2011 Malaysia ELNG Waste Heat Recovery

Units PJT Double Acting Heavy Duty Actuator

(COV), Damper Actuator Integrity Eng. INTEGRITY ENG

2011 KUWAIT SHUAIBA NORTH POWER PLANT

Top Entry Ball Valve (24", 20", 18", 14", 10", 6")

Hyundai Engineering & Constructions

Ministry of Water & Electricity

2011 KUWAIT Qudus Gas Turbines

Power Plant High Performance Butterfly Valve

(COV) Hyundai Engineering

& Constructions Ministry of Water &

Electricity

2011 CHINA ZHONGING COUNTY FUEL GAS

2ND PHASE PROJECT ESDV (GAS OVER OIL ACTUATOR)

BALL VALVE 14" 300LBS OVIKO VALVE CO,.LTD.

Reference List

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

29

Year Country Project Name Delivery Description Name Contractor Name Client Name

2012 Iraq EPCC of Export Pipeline for the

Garraf Contract Area ESDV & SDV Middle East Engineering

Petronas Carigali Iraq Holding BV

2012 Mexico NORTE II CCGT POWER ESDV 12" & SDV WONIL T & I SAMSUNG ENG.

2012 BANGLADESH NEW HARIPURR ESDV 18" & SDV WONIL T & I HYUNDAI Engineering

& Constructions

2012 KOREA OCI (GWANGYANG) Damper Actuator OCI

2012 Iraq EPCC of Export Pipeline for the

Garraf Contract Area ESDV BALL VALVE 18” 600LBS Middle East Engineering

Petronas Carigali Iraq Holding BV

2012 ETHIOPIA GAS SUPPLY TO OMO WOOD

INDUSTRY LIMITED ENGINEERING AND SURVEY

MANUAL VALVE (Ball, Globe, Butterfly ,Needle)

Western Corporation Ltd.

2012 Iraq TAZA & RUMAILA

POWER PLANT ESDV & SDV Hyundai Eng Co,.Ltd.

Ministry of Water & Electricity. Iraq

2012 SAUDI ARABIA SHUAIBA NORTH POWER

PLANT SDV BALL VALVE 20” 300LBS Hyundai Eng. Co,.Ltd..

Ministry of Water & Electricity

2012 CHINA TAICHANG LNG TERMINAL ESDV,CONTROL VALVES WONIL T&I CO,.LTD.

2012 SAUDI ARABIA EMAL FGSS PROJECT ESDV SAMSUNG ENG CO,.LTD. KSA

2013 Azerbaizan Shimal Gas CCPP MOV.MANUAL VALVE

(Gate, Globe, Ball, Check) Atomtech.Taiwan Azenco

2013 Saudiarabia Qurayyah Power Plant ESDV Control Valve/Ball Valve Samsung Const Co.,Ltd. Ministry of Water & Electricity KSA

Reference List

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

30

Year Country Project Name Delivery Description Name Contractor Name Client Name

2013 Korea SHINHANUL (Nuclear Power) Shut-Off Valve, Manual Valve Young Poong Precision Corp.

KHNP(ShinUljin)

2013 U.A.E ZWITINA AUX BOILER Control Valve HM Engineering HANIL HEAVY INDUSTRIES

2013 China Submerged Combustion Vaporizer

for Tangshan LNG Terminal Shut-Off Valve,

Control Valve, Air Distribution Valve Wonil T & I HQC(TANGSHAN SCV)

2013 Turkey Nainawa Power Plant ESDV, TRUNNION BALL VALVE WONIL CO.,LTD. Turkey

2013 Turkey AL-KHAIRAT Power project ESDV, SDV BALL VALVE WONIL CO.,LTD. Turkey

2013 Bangladesh Ashuganj 225MW ESDV & Manual Valve KOLON EN-SOLUTION Hyundai Eng. Co.,Ltd.

2013 LYBIA ALKHALIJ 350MW x 4 ESDV, Pneumatic shut-off Valve HYUNDAI Engineering

& Constructions GENERAL ELECTRICITY COMPANY OF LIBYA

2013 Kazakhstan CAEPCO Energy Efficiency Project ESDV Self Contained Hydraulic Operated Ball Valve 10” & 6”

Canam Pipe & Supply

2013 Algeria J-1238 Ain Arant

225MW CCPP MOV, Manual Valve

( DBB, Ball, Globe, Gate ) Prosep Kolon Co.,Ltd. Hyundai Eng. Co.,Ltd.

2013 Algeria RDPP Shut-Off Valve, Control Valve,

Damper Actuator Wonil T & I

Daewoo Eng & Construction Co. Ltd.

2013 Thailand Thailand Gulf U-Thai PJT Ⅰ Control Valve, MOV HANIL HEAVY INDUSTRIES

MITSUBISHI HEAVY INDUSTRIES

2013 U.A.E AL MUSSABI WWT Shut-Off Valve, Manual Valve Young Poong Precision Corp.

HYORIM CO.,LTD.

Reference List

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

31

Year Country Project Name Delivery Description Name Contractor Name Client Name

2013 U.A.E BNPP(Nuclear Power) Shut-Off Valve, Manual Valve Young Poong Precision Corp.

HYORIM CO.,LTD.

2013 Thailand Thailand Gulf U-Thai PJT DESUPERHEATER HANIL HEAVY INDUSTRIES

MITSUBISHI HEAVY INDUSTRIES

2013 Thailand Thailand Gulf U-Thai PJT Ⅱ Shut-Off Valve, Control Valve, MOV HANIL HEAVY INDUSTRIES

MITSUBISHI HEAVY INDUSTRIES

2013 Singapore Tuaspring CCPP Auxiliary Boiler

Package MOV, CONTROL VALVE

HANIL HEAVY INDUSTRIES

HANIL HEAVY INDUSTRIES

2013 Saudi Arabia Tihama Cogeneration Power Shut-Off Valve Wonil T & I HANIL HEAVY INDUSTRIES

2014 IRAQ Diaphragm valve & butterfly valve AL-SAHIL TRADING

2014 Jordan Al-Manaker IPP3 Power Shut-Off Ball Valve FLOWONE Lotte E&C

2014 Uruguay UTE Punta del Tigre CCPP ESDV, Shut-Off Valve, Control Valve Prosep Kolon Co.,Ltd. Hyundai Eng. Co.,Ltd

2014 Kazakhstan Astana Parking Project ESDV Self Contained Hydraulic Opera

ted Ball Valve 12” Canam Pipe & Supply

2014 Kuwait Az-Zour North IWPP Shut-off Gate & Globe valve Flowone Hyundai Heavy

Industries

Reference List

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

EUROPE ASIA N. AMERICA

S. AMERICA

AFRICA

MIDDLE EAST

Domestic Customers Oversea Business Area

HYNDAI HEAVY INDUSTRIES

SAMSUNG CONSTRUCTION CO., LTD.

DOOSAN HEAVY IND. and others.

KOLON PROSEP

SOUTH WEST ASIA, SOUTH EAST ASIA

MIDDLE EAST

CIS

EUROPE

AFRICA

SOUTH & NORTH AMERICA

32

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

33

Warranty Policy

WARRANTY POLICY

We, “DAEJU CONTROL” warrant its products against defects in manufacturing, if the products are used for the purpose

for which they are manufactured and sold.

This warranty is void in the event that product failure results from acts or omissions of persons other than “DAEJU

CONTROL”, or from accident or abuse , misuse or misapplication of the product

WARRANTY PERIOD : 18 MONTHS from the date of the shipment

WARRANTY COVERS

FREE SERVICE

• We, “DAEJU CONTROL “ Shall cover failure caused by mechanical defects

• Failures that occur in normal handling conditions shall be repaired free of charge within warranty period

PAID SERVICE

• Failures due to negligence by the operator

• In case user performed arbitrarily to disassemble , repair or alter

• Damages caused by natural disaster ( Fire,Flood, Earthquake, Lightning, etc. )

• Replacing consumables

*** Repair charge is USD1200 per day each repair man

Round-trip airfare, accommodation, food, transportation , etc. for repair man should be paid

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Quality Guarantee

We are doing our every effort to provide our customers with high quality & best performance product which passed ISO 9001 Quality Management System through our stringent quality assurance procedure aiming at perfect customer satisfaction providing 24 to 48 months of quality guarantee depending on the models for all our products. All of our staff members are committed to make our company as a top notch producer of Control Valves & Actuators to provide all of our invaluable global clients with quality service and perfect satisfaction.

34

ESDV BALL 600# 36” – Gas Direct Type(Sil2/3) (Qurayyah Power Plant,KSA, Samsung, 2013)

We are specialized in Control Valves DAEJU CONTROL CO., LTD.

Address & Contact Point

Head Office

RM 905, New T Castle, 429-1, Gasan Dong, Geumcheon Gu, Seoul, S. Korea (Postal code 153-779) Tel. 82-2-2626-9791 Fax 82-2-2626-9792

Factory

26, 28 beon-Gil. Gongdan1-Daero. Jeongwang –dong. Siheung City, Gyeonggi Province, Korea.(post:429-848) Tel. 82-31-432-9791 Fax 82-31-432-9792

Sales Dept. : Mr. Younghoon,Kim(Director) E-mail [email protected] Technical Dep’t : Mr. S.W. Kang. E-mail [email protected] Maintenance & Service Dept.: Mr. S. W. Eom E-mail [email protected]

Contact Point

35

M.P.+82-10-8952-1141 / Tel. +82-2-2626-9791

DAEJU CONTROL CO., LTD.

FIELD SERVICE PROGRAM APRIL 18, 2014

DAEJU CONTROL CO., LTD.

DAEJU CONTROL

DAEJU CONTROL CO., LTD.

Contents

Customer Response Procedure

Field Service Program

Organization Chart For Field Service

Business Activity In The Middle-East

Engineer’s Profile

Field Service Activity

DAEJU CONTROL CO., LTD.

Daeju

Control

Local

Service

Center

UAE,

Iran

Analysis

Preparing

Parts

Field

Service

Accept

Customer

Complaint

Customer Response Procedure

DAEJU CONTROL CO., LTD.

NO. Customer Response

Procedure The Plan of Performance Remarks

1 Accept customer

complaint

1) Maker (Korea)

2) Local Service Center(Middle East)

3) Agent(Korea) :Field Service Team

1) Daeju Control (Korea)

2) Local Service Center (ENIPROM/UAE)

3) Iran(Later)

2 Consumer response

channel

(Hot-Line Operation)

1) Main Channel : Sales Dep’t

2) Design Dep’t

3) Quality Assurance Dep’t

4) Customer Service Team(3 COMPANIES)

1) Daeju Control (Korea)

2) Local Service Center (ENIPROM/UAE)

3) Iran(Later)

3 Require data and receipt

for first diagnosis.

1) Receiving the symptoms, picture of problems and pre-operation

data from the customer

2) Local Representative: Dispatching workers and first check,

procuring additional data

1) Dispatching the workers to onsite in

Abu Dhabi, UAE(ENIPROM)

2) Managing the local service center and

possessing the consumable supplies

4 Technical review of

Related department

1) Sales Dep’t

2) Design Dep’t

3) Quality Assurance Dep’t

4) Customer Service Team

5 Cause analysis for

problems

1) Analysis malfunction of Valves . Prediction of damage parts

2) Cause analysis for unavailable control and malfunction of

accessories

3) Checking actuator torque and damaged part

Review the validity about synthetic opinion

6 Advance preparation of

repair service

1) Review and propose a temporary expedient in the field

2) Prepare a damaged part or malfunction part

3) Prepare the consumable supplies

4) Set up the participation schedule and the number of workers

5) Application for visa of workers and dispatching

Checking the manufacture schedule of requiring

spare part

7 Follow-up action

1) Supervision and repair service in the field

2) Second analysis and diagnosis for unsolved problem, holding the

worker in the site

3) Prepare the repairing part and sending by DHL

4) After completing the repairing service, submit the supervision

report to the customer

1) Checking the delivery schedule of requiring

spare part

2) Set up the measure of recurrence prevention

Field Service Program

DAEJU CONTROL CO., LTD.

Organization For Field Service

ENIPROM(UAE) (Local Service Center)

DAEJU CONTROL (Customer Service Leader)

Design Team Q.A. MFG Team Maintenance

Team

Engineering

Sales Team

DAEJU CONTROL CO., LTD.

Business Activity in Middle East

FIELD SERVICE TEAM

Eniprom(UAE) Daeju(Korea) Iran(Later)

S.W.Kang / Director

Y.H.Kim / Director

H.Y.Kim / Manager

S.W.Eom / Manager

Service Team Service Team

Field Service Organization

DAEJU CONTROL CO., LTD.

Engineer’s Profile

Photo Name / Tel Position Profile

Soowon, Kang

M.P. : +82-10-3151-6334

TEL : +82-31-432-9791

E-mail : [email protected]

Siheung City, Korea

Design Team

(Technical Service)

Director

Engineering Sales : 22 years

(Supervision for Sabiya Kuwait,

Gheco One Thailand, etc)

Younghoon, Kim

M.P. : +82-10-8952-1141

TEL : +82-2-2626-9791

E-mail : [email protected]

Seoul, Korea

Engineering Sales Team

(Technical Service)

Director

Engineering Sales : 18 years

(Supervision for Shuaiba Power

Plant in Kuwait – 2010 year)

Hyungyeol, Kim

M.P. : +82-10-4727-6193

TEL : +82-31-432-9791

E-mail : [email protected]

Siheung City, Korea

Design Team

(Technical Service)

Manager

Engineering Sales : 25 years

(Supervision for India, Asia, etc)

DAEJU CONTROL CO., LTD.

Engineer’s Profile

Photo Name / Tel Position Profile

Sewoong, Eom

M.P. : +82-10-7277-8926

TEL : +82-31-432-9791

E-mail : [email protected]

Seoul, Korea

Production Team

(Technical Service)

Deputy Manager

Production of Auto Valve : 5years

ENIPROM (UAE)

Khalid Zidan

TEL : +971-2-6679050

FAX: +971-2-6679040

[email protected]

Abu Dhabi, UAE

Technical Engineer Local Service Center

DAEJU CONTROL CO., LTD.

Field Service Activity