D.2.1. Cloud trends in key EU industries (interim version) · EuroCloud) D2.1 Report about major cloud trends (interim version) M9 Literature review Key trends identification, based

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D.2.1. Cloud trends in key EU industries (interim version)

Grant Agreement nr. 612 053

Project acronym Cloud Catalyst

Project title Cloud trends in key EU industries (interim version)

Funding instrument Coordination and support actions (CSA)

Due date 31/06/2014

Submission date 15/09/2014

Main editor (s) EuroCloud Europe

Contributor (s) Portugal Telecom, UCM, Si.mobil, Uptec

Project Co-funded by the European Commission within the 7th Framework Programme

DISSEMINATION LEVEL

PU Public x

PP Restricted to other programme participants (including the Commission Services)

RE Restricted to a group specified by the consortium (including the Commission

Services)

C Confidential, only for members of the consortium and the Commission Services


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DOCUMENT CHANGE LOG

Version Date Editor Modified

pages Summary of modifications

0.1. 13.11.2013 Melanie Delannoy

Draft version

0.2. 11.12.2013 Melanie Delannoy

All Rework structure

0.3. 12.12.2013 Andreas Weiss Review EU related figures

0.4. 09.07.2014 Dalibor Baskovc All Rework content towards

methodology

0.5 10.07.2014 Andreia Jesus All 1.st revision

0.6 28.07.2014 EuroCloud All Full rework and new structure

0.7 09.09.2014 EuroCloud All Overall enhancements

0.8 13.08.2014 Andreia Jesus, Dalibor Baskovc

Various Enhancement per reviewer comments

0.9 13.08.2014 Andreas Weiss Section 6 Rework and scoping

1.0 28.08.2014 Paulo Calçada All Rework and scoping

1.1 15.09.2014

Paulo Calçada,

Andreia Jesus,

Dalibor Baskovc

All Reworked and scoping

Disclaimer

This document contains materials which are copyrighted by the Cloud Catalyst consortium partners and may not be reproduced or copied without written permission. The commercial use of any information

contained in this document may require a license from the owner of that information.

Neither the Cloud Catalyst consortium as a whole nor any individual party of the Cloud Catalyst

consortium, provide any guarantee that the information contained in this document is ready to be used

as it is, or that use of such information is free from risk, and will accept no liability for any loss or damage experienced by any person and/or entity using this information.

Statement of Originality

This deliverable contains original unpublished work except where clearly indicated otherwise.

Acknowledgement of previously published material and of the work of others has been made through

appropriate citation, quotation or both.


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Executive summary

This report aims to provide useful information that can help entrepreneurs, researchers, and software developers to create value-added cloud products and services. This first version of the report focuses on technology analysis and benchmark, targeting cloud developers and entrepreneurs that are looking for opportunities to develop partnerships with key market players, to enter incubators or to access the funding programmes available. In addition, it can also be used by cloud computing users who are looking for more information about applications, services and infrastructure, with scalable and flexible attributes that can be deployed through self-service.

The consortium has defined a framework around cloud technologies and support mechanisms or context enablers to foster cloud adoption in the EU market. The report covers benchmark activity done in the following areas:

Technology: products and services within IaaS, PaaS, and SaaS segments focusing technology and business enablers such as marketing strategies; business models, etc. This report also studies reference European funded Cloud computing research in order to identify ready-to-market outcomes.

Supporting instruments: policies - ICT & Cloud computing policies on local and EU level, accelerator and incubators.

The present deliverable is part of WP 2 - Task 2.1 Analysis of major Cloud trends in key EU industries. The main objective is to gather key cloud computing trends throughout Europe within targeted countries Portugal, Spain, Slovenia, Germany, Poland, France, UK and to identify enablers for Cloud innovation, by the analysis and compilation of major Cloud trends in European industries, with high potential to become heavy users of cloud services (ICT, education, banking, healthcare, media, and government). This is an intermediate version that will be complemented in the following months and finalized in D2.2 (M17). The final report will focus on identification of enablers for cloud innovation by analysing and compiling major cloud trends within European industries (ICT, education, banking, healthcare, media, and government).

The result of this deliverable (final version) will be fundamental to development of the CloudCatalyst tools, provided within WP3- Cloud accelerator toolbox through task T3.3 Cloud accelerator toolbox, which will provide inputs for WP4 through task T4.2 Development of Go-to-the-Cloud service.


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Table of contents

EXECUTIVE SUMMARY .............................................................................................................................. 3

1 INTRODUCTION ................................................................................................................................. 6

1.1 OBJECTIVES AND SCOPE ........................................................................................................................... 8

2 TRENDS IN CLOUD SERVICES: SAAS, PAAS AND IAAS ......................................................... 10

2.1 INFRASTRUCTURE AS A SERVICE (IAAS) ................................................................................................. 11

2.1.1 Benchmark Analysis ..................................................................................................................... 13

2.1.2 Key Findings .................................................................................................................................. 14

2.2 PLATFORM AS A SERVICE (PAAS) ............................................................................................................ 15

2.2.1 Benchmark analysis ...................................................................................................................... 16

2.2.2 Key Findings .................................................................................................................................. 18

2.3 SOFTWARE AS A SERVICE (SAAS) ........................................................................................................... 19

2.3.1 Benchmark analysis ...................................................................................................................... 20

2.3.2 Key findings ................................................................................................................................... 22

2.4 EUROPEAN RESEARCH AND DEVELOPMENT REFERENCE PROJECTS ............................................................ 23

2.5 REFERENCE STUDIES IN CLOUD ADOPTION ............................................................................................. 30

2.5.1 Further enhancement considerations ........................................................................................ 30

3 COUNTRY SPECIFIC BENCHMARK AND CONTEXT ENABLERS ............................................ 35

3.1 PORTUGAL............................................................................................................................................. 36

3.1.1 Technologies ................................................................................................................................. 36

3.1.2 Policies ........................................................................................................................................... 36

3.1.3 Incubators & Accelerators ........................................................................................................... 37

3.2 SPAIN ................................................................................................................................................... 39

3.2.1 Technologies ................................................................................................................................. 39

3.2.2 Policies ........................................................................................................................................... 39


3.3 UK........................................................................................................................................................ 43

3.3.1 Technologies ................................................................................................................................. 43

3.3.2 Policies ........................................................................................................................................... 44


3.4 FRANCE ................................................................................................................................................. 50

3.4.1 Technologies ................................................................................................................................. 50

3.4.2 Policies ........................................................................................................................................... 50


3.5 GERMANY .............................................................................................................................................. 55

3.5.1 Technologies ................................................................................................................................. 55

3.5.2 Policies ........................................................................................................................................... 55


3.6 POLAND ................................................................................................................................................ 59

3.6.1 Technologies ................................................................................................................................. 59

3.6.2 Policies ........................................................................................................................................... 59



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3.7 SLOVENIA .............................................................................................................................................. 61

3.7.1 Technologies ................................................................................................................................. 61

3.7.2 Policies ........................................................................................................................................... 61


4 NEXT STEPS ....................................................................................................................................... 64

5 REFERENCES ..................................................................................................................................... 65


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1 Introduction

This report is part of WP2 – Cloud business model innovation. The main objective of WP2 is to define a strategic planning framework for Cloud decision makers focused on business model innovation, which envisages the implementation of innovative solutions and the take-up and testing of new European led Future Internet concepts.

In the end, WP2 is expected to produce a holistic strategy for Cloud Computing stakeholders with realistic and innovative measures to implement the envisaged business and sustainability models in key EU industries.

Supporting instruments will be further detailed in the final version of the report due to the need of aligning this work with the activities defined under task T3.2 “External environment analysis”. The methodology for the delivery development and its interrelation with the defined work plan is presented in the table below.

Task Deliverable reference

Due date Data

Collection Method

Main output

Task 2.1 Analysis of

major Cloud trends in key EU industries

(led by EuroCloud)

D2.1 Report about major cloud trends

(interim version)

M9

Literature review

Key trends identification, based on benchmarking exercise (categories: a.

key available technologies b. R&D trends and reference

studies on cloud computing adoption, b.

ICT Policies, c. accelerators &

incubators)

D2.2 Report about major cloud trends

(final version)

M17

Online questionnaire

Extension of benchmark exercise and industry

focused survey analysis with recommendations and results of the survey regarding cloud adoption

trends by industry

Table 1: WP2 methodology and its interrelation with the defined work plan


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The activities related to the key cloud enablers will continue until M17 of the project and completed with the delivery of the final report (D2.2). The main improvements expected in the next version are the following:

Include the results of surveys and feedback received during the events and workshops organized by CloudCatalyst, allowing the consortium to enrich the report with more insights about the key cloud trends in these 4 areas, countries and industries in scope;

Additional analysis about new market opportunities for EU businesses and recommendations will also be produced and issued to European/national/regional authorities and private companies during WP4 service execution, with the purpose of stimulating the local stakeholders to adopt Cloud solutions, leading into future successful (e.g. value for money, in budget, on time, sustainable) deployments.


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1.1 Objectives and scope

Task 2.1. creates an overall view on major Cloud Computing trends based on benchmark activities within available technologies (IaaS, PaaS, SaaS), accelerator and incubator offerings, policies serving cloud adoption. Subjects of research within task 2.1. will be further developed in the WP3, namely details will be added to Delivery D3.1 - Strategic planning for cloud adoption.

This report combines desk research approach, country specific researches and benchmark activity with survey preparation approach. The document was organized in order to deploy and evaluate a benchmark canvas easy to be used by entrepreneurs, related to value added European business start-ups and SMEs.

To achieve its goals, consortium has defined the methodology detailed bellow.

•Identify the appropriate target group of the deliverable (SMEs and startups) and their requirements in term of available technologies (IaaS, PaaS, SaaS), accelerator and incubator offerings, and support policies within countries in scope

Define the target scope

•Identify and classify the most important WEF reports, market reports, industry papers in the current cloud ecosystem from a cloud adopter perspective

•Identify the most relevant EU research projects related to cloud computing

•Follow the most relevant discussions related to EU cloud computing strategy

Literature review


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Table 2: D2.1 approach

•Define base criteria based on literature review

•Collect and analyse the publicly available data

•Revise key challenges within each area of bencmarking and produce key findings

Benchmark development and implementation

•Revise state-of-the-art cloud technologies from available offering from within EU countries in scope, accelerator and incubator offerings, policies serving cloud adoption, best EU practices to enable better cloud adoption within target countries

•Identify the key drivers and enablers within support eco-system for adopting and expanding cloud solutions

•Survey preparation on main barriers and opportunities within key industries

Recommendations and guidance


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2 Trends in cloud services: SaaS, PaaS and IaaS

European adoption of software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS) is growing strongly. Many European vendors are developing their own services and capturing market share, though there is a strong competition from US vendors in most of the product categories. This chapter includes the results of the benchmarking exercise done by the consortium, comparing different European cloud products to give prospective purchasers enough information to help them decide whether it matches their particular purposes or requirements.

Coverage of cloud services analysed:

The countries targeted in this benchmark exercise are the 7 countries in the scope of CloudCatalyst: France, Portugal, Spain, Germany, Poland, Slovenia and UK. An international player was always added to the benchmark for comparison purposes.

This comparison is directed towards organisations looking for IaaS, PaaS, and SaaS products. It is intended to help decision makers decide which providers best fit their particular needs and culture. The final goal is to help developing the best strategies to take full benefit of Cloud Computing model, while encouraging and supporting the development of new cloud products within different European countries and industries.

The study is the first approach and will be continued in the following report: D2.2. In the end of every section there’s a short summary with the key findings organized in a graphical way. This kind of graphic information will also allow its reusage as an input for the main tools proposed by the project, the “Cloud Accelerator Toolbox” and the “Go to the Cloud Service”.

This research does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services.

Cloud services vendors

SaaS(Cloud applications marketplaces)

CRM, Collaboration, ERP, etc.

PaaS(Cloud platforms)

Application development, application deployment

IaaS(Cloud infrastructure)Server capacity as a service


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2.1 Infrastructure as a Service (IaaS)

Many businesses want a self-provisioned, self-managed dynamically provisioned infrastructure; they want to take advantage of the cost-efficiencies of a provider's scale and automation tools, but do not want to relinquish control. This benchmark will compare virtual servers providers whose services can be purchased directly on-line (“Pure” Cloud), allowing users to rent virtual computers on which to run their own computer applications.

Benchmark scope:

Targeted countries and providers:

USA – Amazon EC2

Spain – Telefonica, Gigas, Arsys, C12G Labs, Dinahosting

UK – Alphadex, G-Cloud, Flexiant

France – CloudWatt, Numergy

Portugal – LunaCloud, Portugal telecom

Slovenia - SRC, Microcop, Perftech

Benchmark parameters:

1. Core Features

CPU

RAM memory

Storage

Supported operating systems

2. Specific features

Security








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Private virtual servers

Service Level Agreement

Secure access to the administration pannel and data protection

Performance

Cluster Networking

Automatic scalability

Load Balance

GPU

Elastic IP

User experience

Scope of features in Management Console

Performance monitoring

Multi devices

Apps store

Data Centers location

3. Pricing

Pack 1

CPU

RAM

Storage

Price/hour Linux

Price/hour Windows

Pack 2

CPU

RAM

Storage

Price/hour Linux

Price/hour Windows

Table 4: Benchmark parameters on IaaS


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2.1.1 Benchmark Analysis

Results have shown that providers offer up to 50 CPUs, 224GB of RAM memory and 48 TB of storage. All of them offer at least the support for the Linux and Windows operating systems; some claim that their services support “all’ of the operating systems.

Specific features and Pricing will be addressed in the next version of the report.

Country of origin CPU Memory Storage

Amazon EC2 USA 1-32 CPU / 1,4GHz - 2,8GHz

1,7GB - 224 GB 4GB - 48TB

Flexiant UK 1 - 8 CPU 512MB – 8GB 20 – 1000 GB

Alphadex UK N/A N/A up to 2TB

Luna Cloud Portugal 1 - 8 CPU / 1,5GHz

512MB - 96GB + Extra 10GB

10GB - 2TB +10GB extra

Telefonica Spain 1 - 12 CPU 512MB - 16GB 15GB - 480GB

Gigas Spain 8 - 50 CPU 4GB - 96GB 150GB - 1000GB

Arsys Spain - 8 CPU - 128GB Up to 2000GB

Dinahosting Spain 1 - 15 CPU 2GB - 30GB up to 3000GB

Numergy France 1 - 25 and more - 8GB up to 1,8TB

Cloudwatt France Up to 2 CPU up to 3,75 GB up to 50TB

SRC Slovenia 1 - 8 CPU 2 - 64GB 100GB - 1600GB

Microcop Slovenia Xeon 4C E5504 2,0 GHz

16GB 2x300GB

Perftech Slovenia 2 - 4 CPU 2 - 8GB 50 - 250GB + 50 GB extra

Table 5: Summarized the main technological parameters analysed – core features


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2.1.2 Key Findings

Based on benchmark activities, key findings summary has been delivered within specific parameters chosen for each technology area

IaaS offerings are on a mature level

with a huge bandwith of standard offerings for

various use cases

Pricing schemes are changing frequently due to heavy competition

Key differentiators are SLA, Scalability and Availability

guarantees and legal compliance


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2.2 Platform as a service (PaaS)

Platform as a Service (PaaS) brings the benefits that SaaS brought for applications, but over to the software development world. The consortium has found that PaaS analysis is more complex than IaaS due to the maturity level of the solutions and the lack of standardization. In this first version the consortium has focused the analysis on supported languages, platform services, applications area, databases served, SDKs provided, and development languages.

Benchmark scope:

Platform as a service (PaaS) technology supports a variety of application styles and use patterns. This benchmark focuses on professional developer platform providers, having salesforce.com Force.com as international reference.


USA – salesforce.com Force.com

UK – Interworks

Portugal – Outsystems

Germany – PiroNet, Cloud Control








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Applications

Collaboration

Workflow

Communication

Databases

Cloud Database

Standard SQL

Oracle

SDK

Integration SDK

Developer Languages

APEX

.NET, PHP, Java, C, C++, Perl, Python, Ruby, Delphi, node.js Go, Full Azure stack

Table 6: Benchmark parameters on PaaS

2.2.1 Benchmark analysis

Though the benchmarking analysis targeted a larger number of providers, due to the level of business offers, for the preliminary report, the consortium has selected only the following 5 providers: Force (Salesforce - serves as international reference to the benchmark), Outsystems (Portugal), Interworks SA (United Kingdom) and Pironet NDH /Cancom (Germany). The results achieved are presented in the table below.

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Service Name Country Provider Applications Databases SDK Developer Languages

Information resource

Salesforce USA

Salesforce Collaboration, Workflow, Communication

Cloud Database APEX https://developer.salesforce.com/page/Integrating_with_the_Force.com_Platform

OutSystems Platform

Portugal Outsystems Leverage responsive design to create multi-device applications without extra effort. Applications work seamlessly across all form factors, by default, typically using HTML5 doctype and constructs, and CSS3 for theming

Standard SQL can be used for database queries and integration with Oracle and SQL Server databases is supported

Integration SDK to quickly create custom components to integrate external applications and databases.

.NET http://www.outsy

stems.com/company/news/2013/outsystem--launches-paas-offering/

Interworks Cloud Platform

UK Interworks SA

PaaS offering for e-Commerce, developers, web applications, event management. Each one is supported through separate on-demand configuration manager

Microsoft SQL Server 2005, Microsoft SQL Server 2008, MySQL 4, MySQL 5

The Interworks Cloud Platform gives ISVs the unique ability to rapidly plug in custom Service Managers into the Interworks Cloud Platform.

.NET, PHP, Java, C, C++, Perl, Python, Ruby, Delphi

http://www.interworkscloud.com

Business Cloud®

Germany PironetNDH/ Cancom

The Business Cloud® is based on a set of building blocks from tried and tested cloud technologies, service components and network and infrastructure services. On this basis Pironet NDH implements holistic and tailored customer solutions.

Cloud Database IT resources and standard business applications as turnkey cloud services with flexible costs (Software as a Service) from German data centres. In addition, Pironet NDH supports its customers in planning, integrating and operating local private cloud and IT solutions at their own corporate locations

.NET, PHP, Java, Perl, Python, Ruby, node.js Go, Full Azure stack

http://www.pironet-ndh.com/Enterprise+PaaS

Table 7: Benchmarking analysis on PaaS

https://developer.salesforce.com/page/Integrating_with_the_Force.com_Platformhttps://developer.salesforce.com/page/Integrating_with_the_Force.com_Platformhttps://developer.salesforce.com/page/Integrating_with_the_Force.com_Platformhttps://developer.salesforce.com/page/Integrating_with_the_Force.com_Platformhttps://developer.salesforce.com/page/Integrating_with_the_Force.com_Platformhttp://www.outsystems.com/company/news/2013/outsystem--launches-paas-offering/http://www.outsystems.com/company/news/2013/outsystem--launches-paas-offering/http://www.outsystems.com/company/news/2013/outsystem--launches-paas-offering/http://www.outsystems.com/company/news/2013/outsystem--launches-paas-offering/http://www.outsystems.com/company/news/2013/outsystem--launches-paas-offering/http://www.outsystems.com/company/news/2013/outsystem--launches-paas-offering/http://www.interworkscloud.com/http://www.interworkscloud.com/http://www.pironet-ndh.com/Enterprise+PaaShttp://www.pironet-ndh.com/Enterprise+PaaShttp://www.pironet-ndh.com/Enterprise+PaaShttp://www.pironet-ndh.com/Enterprise+PaaS

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2.2.2 Key Findings

The range of PaaS offerings is still limited

and partially very specific for certain businesses and use cases

PaaS has a huge variance in terms of supported languages,

SDK and API support and application services

The adaption rate is still low, unless a full

business strategy (like salesforce) is connected


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2.3 Software as a service (SaaS)

The European adoption of software as a service (SaaS) is growing strongly. In this benchmark, the consortium has focused the analysis on SaaS marketplaces offering business applications. Based on that information and knowledge on national level, the consortium ended up with 6 marketplaces, offering more than 1000 SaaS services.

Benchmark scope:


Portugal – Portugal Telecom Soluções Cloud

Spain – Telefonica Aplicateca

UK - G-Cloud

France – Orange CloudPro

Germany – CLOUDwerker and Deutsche Börse Cloud Exchange (DBCE)

Slovenia – Si.Mobil bizstore.si








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Service categories

computing, storage, security

web, eCommerce; office tools; marketing and communication; collaboration, mobility.

business administration, business support tools, relationship management, productivity tools

Integration for the operation of applications by IaaS, PaaS and SaaS.

Customer profile targeted

ICT support service

Business in general

Government

Segment

Corporate

SME

Geography and language support

Global

Local

Table 8: Benchmark parameters on SaaS

2.3.1 Benchmark analysis

The consortium has taken into consideration the following marketplaces, Soluções Cloud from Portugal Telecom, Aplicateca from Telefonica – Spain, CloudPro from Orange – France, Cloud Integration Center - Deutsche Telekom from Germany, G-Cloud from UK and bizstore.si from Simobil – Slovenia.


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Provider Country Marketplace name

Customer profile targeted

Segment Geography Service categories Languages available

Link

ICT Business GOV Corporate SME Global Local

Portugal Telecom

Portugal Soluções Cloud

Yes Yes Yes Yes Computing; Storage; Collaboration; Web presence; Security.

Portuguese; English

https://cloud.ptempresas.pt

Telefonica Spain Aplicateca Yes Yes Yes Web and eCommerce; Office; Security; Marketing and Communication; Mobility.

Spanish https://www.aplicateca.es/

G-Cloud UK G-Cloud Yes Yes Yes Full range of IaaS, PaaS and SaaS offerings scoping to government

English http://govstore.service.gov.uk/cloudstore/

Orange France CloudPro Yes Yes Yes Business administration, collaboration, communication and marketing, customer relationship management, productivity, training and sales.

French http://lecloudpro.orange.fr/

Deutsche Telekom

Germany Cloud Integration Center

Yes Yes Yes Yes Uniform platform with the Cloud Integration Center for the operation of applications by IaaS, PaaS and SaaS.

German; English

http://test-and-order.t-systems.com/ecp-en/test-order/cloud-integration-center-applications/5958

Si.mobil Slovenia bizstore.si Yes Yes Yes Yes Yes Communication & collaboration, Business support, Security, Servers, Web presence.

Slovenian https://www.bizstore.si/

Table 9: Benchmark analysis on SaaS

https://cloud.ptempresas.pt/https://cloud.ptempresas.pt/https://www.aplicateca.es/https://www.aplicateca.es/http://govstore.service.gov.uk/cloudstore/http://govstore.service.gov.uk/cloudstore/http://lecloudpro.orange.fr/http://lecloudpro.orange.fr/http://test-and-order.t-systems.com/ecp-en/test-order/cloud-integration-center-applications/5958http://test-and-order.t-systems.com/ecp-en/test-order/cloud-integration-center-applications/5958http://test-and-order.t-systems.com/ecp-en/test-order/cloud-integration-center-applications/5958http://test-and-order.t-systems.com/ecp-en/test-order/cloud-integration-center-applications/5958http://test-and-order.t-systems.com/ecp-en/test-order/cloud-integration-center-applications/5958http://test-and-order.t-systems.com/ecp-en/test-order/cloud-integration-center-applications/5958https://www.bizstore.si/https://www.bizstore.si/


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2.3.2 Key findings

Except for the service called CloudPro provided by the French Orange, all of the providers primarily target their local business markets. Interestingly enough, CloudPro is only available in French language, while most of the other providers offer their services in English. All providers offer integration of applications developed by third-parties.

We have selected G-Cloud1, which is a governmental project lead by the UK government, as a reference model for the analysis done in this section. G-Cloud has a very solid development track record and is seen by the industry and by the public authorities all over Europe as an example to follow in this field. The CloudStore, developed by the G-Cloud program, is used nowadays by UK public sector to buy cloud computing commodity and support services. It is an online catalogue containing details of each of the G-Cloud suppliers and their services. All types of cloud services are available in the CloudStore, including Public, Private and Hybrid, with offerings under four Lots: Infrastructure as a Service (IaaS); Platform as a Service (PaaS); Software as a Service (SaaS); and Specialist Cloud Services (SCS). All the services listed in the store are part of the G-Cloud frameworks, so they are immediately available for the public sector to procure and use by following the buying guidance under the Customer Zone in the section Explore the store below. CloudStore, developed by G-Cloud program therefore present an online marketplace where suppliers offer their services to the public sector via the G-Cloud framework. Interesting data on generated income division among SMEs and larger enterprises are in detail presented at Dashboard G-Cloud website2.

G-Cloud has a very good break down for spending, showing the real value both for users and providers: £191,596,906.30 - current total (ex VAT) of reported G-Cloud sales up to the end of May 2014. 57% of total sales by value and 58% by volume, from all reported G-Cloud sales to date, have been awarded to SMEs. 80% of total sales by value were through Central Government; 20% through the Wider Public Sector3

1 https://digitalmarketplace.blog.gov.uk/sales-accreditation-information/

2 https://www.gov.uk/performance/g-cloud

3 https://digitalmarketplace.blog.gov.uk/sales-accreditation-information/

https://digitalmarketplace.blog.gov.uk/sales-accreditation-information/https://www.gov.uk/performance/g-cloudhttps://digitalmarketplace.blog.gov.uk/sales-accreditation-information/


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2.4 European Research and Development reference projects

Entrepreneurs and public authorities, whose activities are oriented towards “Europe as Cloud Computing industry leader” vision, have to support solid knowledge transfer strategies between European funded projects and the European entrepreneurial ecosystem. By developing this kind of strategies it will be possible to leverage the impact of the investment done in the last years, namely under the FP7 framework. It will also open unique opportunities to develop world class innovative products and solutions.

Since the beginning of CloudCatalyst project, it was defined as a main goal to contribute to reduce the gap between the R&D and entrepreneurial ecosystems. The consortium aims at contributing to disseminate and explore the innovative solutions devolved by European funded projects. And in the context of this delivery the consortium is developing a study that complements the work done under WP2 and from which results are already available in D2.3 (Critical success factors to overcome technical challenges for cloud expansion). In the table below it is presented a list of reference European projects already being studied. The list of projects will be increased as a collaboration

SaaS model is well accepted and there is a broad bandwith

of offerings available

Marketplaces are well accepted as long as

key quality and compliance criteria are pre assessed

by the market place provider with appropriate reputation

There is a need to bring several offerings into a business perspective

to serve standard business requirements as solution packages


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work through concertation activities will move forward (run by CloudWatch4).

Project / Programme

URL Project aim R&D area5

PROSE

FP7-ICT

www.ict-prose.eu

PROSE promotes Open Source in European Projects through an open source project platform, training on legal and business aspects and through dissemination events.

Coordination and support actions

Promotion and training on open source topics

Platform for software project management - by removing existing obstacles, especially legal and business barriers.

ORBIT

FP7-ICT

www.orbit

project.eu/

The goal of the ORBIT project

is to develop innovative solutions to minimize the effects of unavailable servers.

Advanced software engineering

Virtualized resource consolidation

Architecture in which memory and I/O resources used by a guest Virtual Machine (VM) are provided by multiple external hosts, instead of limited to a single physical server.

STORM CLOUDS

CIP-ICT-PSP

http://stormclouds.eu

/

STORM CLOUDS aims to explore how the shift by public authorities to a cloud-based paradigm in service provisioning should be addressed. The project will define useful guidelines on how to address the process in order to accelerate it, for public authorities and policy makers.

Experimentation and promotion

Experimenting cloud-based services portfolio (from CIP-PSP and FP7 projects), validated by citizens and Public Authorities.

PaaSage

FP7-ICT

http://www.paasage.

eu/

PaaSage delivers an open and integrated platform to support model based lifecycle management of Cloud applications. The platform and the accompanying methodology allow model-based development, configuration, optimization, and deployment of existing and new applications,


Infinitely scalability & elastic resources

Integrated platform to support deployment and design of cloud applications across heterogeneous public clouds and private clouds.

4 http://www.cloudwatchhub.eu/concertation-position-papers#

5 http://cordis.europa.eu/projects/home_en.html

http://www.ict-prose.eu/http://www.ict-prose.eu/http://www.orbitproject.eu/http://www.orbitproject.eu/http://stormclouds.eu/http://stormclouds.eu/http://stormclouds.eu/http://www.paasage.eu/http://www.paasage.eu/http://www.paasage.eu/http://www.cloudwatchhub.eu/concertation-position-papershttp://cordis.europa.eu/projects/home_en.html


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Project /

Programme URL Project aim R&D area5

independently of the existing Cloud infrastructures.

CloudScale

FP7-ICT

http://www.cloudscal

e-project.eu

The goal of CloudScale is to aid service providers in analyzing, predicting and resolving scalability issues.


Scalability - tools and methods for massive scalability in software development.

COMPOSE

FP7-ICT

http://www.compose

-

project.eu/

The vision of the COMPOSE project is to advance the state of the art by integrating the IoT

and the IoC with the IoS through an open marketplace, in which data from Internet-connected objects can be easily published, shared, and integrated into services and applications. The marketplace will provide all the necessary technological enablers, organized into a coherent and robust framework covering both delivery and management aspects of objects, services, and their integration.


Interoperability - seamless

integration of services Scalability & openness.

S-CASE

FP7-ICT

http://www.scasefp7

.eu/

The vision of S-CASE is to provide tools for developers, along with the underpinning technologies that will support the insertion of rough system requirements in a variety of structured, semi-structured or unstructured formats for seamlessly generating draft software prototypes that will form the basis for complete software development.

Software engineering

Development of service

(resource) ecosystems Semantic matchmaking and service orchestration Scalability - dynamic discovery of resources.

VENUS-C-CLOUD

FP7 - INFRASTRUCT

URES

http://www.venus-

c.eu/Pages/Home.asp

x

VENUS C developed and deployed an industrial-quality service-oriented platform based on virtualization technologies to serve research and industrial user

communities, leveraging previous experiences and competences of grids & supercomputing

Distributed computing infrastructure

Data and computing resources sharing

Interoperability Scalability - dynamic

extension of capabilities.

CloudWATCH

FP7-ICT

http://www.cloudwatchhub.eu/

CloudWATCH aims at helping turn best practices on interoperable clouds into common practices.

Coordination and Support actions

Promotion and demonstration of service interoperability, portability

http://www.cloudscale-project.eu/http://www.cloudscale-project.eu/http://www.cloudscale-project.eu/http://www.cloudscale-project.eu/http://www.compose-project.eu/http://www.compose-project.eu/http://www.compose-project.eu/http://www.compose-project.eu/http://www.scasefp7.eu/http://www.scasefp7.eu/http://www.scasefp7.eu/http://www.venus-c.eu/Pages/Home.aspxhttp://www.venus-c.eu/Pages/Home.aspxhttp://www.venus-c.eu/Pages/Home.aspxhttp://www.venus-c.eu/Pages/Home.aspxhttp://www.venus-c.eu/Pages/Home.aspxhttp://www.cloudwatchhub.eu/http://www.cloudwatchhub.eu/http://www.cloudwatchhub.eu/


26

Project /


CloudWATCH main goal isto contribute to an internal market of services to boost opportunities for businesses and citizens.

and reversibility (cloud across public and private sectors).

CumuloNimbo

FP7-ICT

http://www.cumuloni

mbo.eu/

CumuloNimbo aimed at solving the most demanding problems for cloud databases, the scalability of transactional and SQL processing.

Software and virtualization

High scalability with transactional consistency Simpler programming abstractions.

ASCETiC

FP7-ICT

http://www.ascetic.e

u/

Adapting Service lifeCycle towards Efficient Clouds (ASCETiC) aimed on providing novel methods and tools to support software developers aiming to optimize energy efficiency and minimize the carbon footprint resulting from designing, developing, deploying, and running software in Clouds.


Green software design Energy efficiency in

software design.

OPTIMIS

FP7-ICT

http://www.optimismtransport.e

u/

OPTIMISM project proposed a set of strategies, recommendations and policy measures, through the scientific analysis of social behavior, mobility patterns and business models, for integrating and optimizing

transport system.

Software & virtualization

Openness & Scalability of services Flexibility and dynamic provision of services over multiple clouds and/or cloud federation.

Eco & cost efficiency.

MO-BIZZ

FP7 – ICT

http://www.mobizz-project.eu/

The main objective of MO-BIZZ is to open up a mobile cloud ecosystem to a pan-European and global audience. It will be a widely accessible platform for business applications that satisfies the needs of diverse customer population of corporate and individual users.

Mobile cloud applications

Dynamic mobile networks Resource optimization Recourse flexibility (rapid service configuration capability).

U-QASAR

FP7 – ICT

http://www.uqasar.e

u/

The main objective of U-QASAR is to create a flexible Quality Assurance, Control and Measurement Methodology to measure the quality of

Internet-related software development projects and their resulting products.


High level of automation of the Software Quality Management process

Improvement of inadequate

trends in software development process (design, development, testing).

CloudSpaces

FP7 – ICT

http://cloudspaces.eu

/

The CloudSpaces project advocates for a paradigm shift from application-centric to person-centric models where users will retake the control of


Cloud interoperability and privacy (APis, metadata standards, personal

http://www.cumulonimbo.eu/http://www.cumulonimbo.eu/http://www.cumulonimbo.eu/http://www.ascetic.eu/http://www.ascetic.eu/http://www.ascetic.eu/http://www.optimismtransport.eu/http://www.optimismtransport.eu/http://www.optimismtransport.eu/http://www.optimismtransport.eu/http://www.mobizz-project.eu/http://www.mobizz-project.eu/http://www.mobizz-project.eu/http://www.uqasar.eu/http://www.uqasar.eu/http://www.uqasar.eu/http://cloudspaces.eu/http://cloudspaces.eu/http://cloudspaces.eu/


27

Project /


their information. CloudSpaces aims to create the next generation of open Personal Clouds using three main building blocks: CloudSpaces Share, CloudSpaces Storage and CloudSpaces Services

data ontologies, portability guarantees). Data scalability (heterogeneous storage resources).

Broker@Cloud

FP7 – ICT

http://www.broker-cloud.eu/

The project will deliver a brokerage framework which will allow cloud intermediaries to equip their platforms with advanced methods and mechanisms for continuous quality assurance and optimization of software-based

enterprise cloud services


Increasing brokerage enabling capabilities – mechanisms and methods for:

Service governance and quality control Cloud service failure

prevention and recovery Optimization of cloud services.

CONTRAIL

FP7 – ICT

http://contrail-

project.eu/

Contrail goal was to vertically integrate an open-source distributed operating system for autonomous resource management in Infrastructure-as-a-Service environments, and high level services and runtime environments as foundations for Platform-as-a-Service.


Integrated approach to virtualization, offering IaaS, services for federating IaaS Clouds, and PaaS)on top of federated Clouds (federation mechanisms)

Scalability Interoperability Seamless connectivity Efficient service management.

SUCRE

FP7 – ICT

http://ww

w.sucreproject.eu

The SUCRE project was driven

by a key objective, which is the consolidation of the European Cloud Computing and Open Source communities by creating a critical mass of stakeholders who will work together on promoting the use of Open Source in Cloud Computing.

Coordination and support

actions

Challenges and opportunities of open source cloud solutions

Technical challenges and opportunities (interoperability and data portability) Societal and legal challenges and opportunities.

ENVISAGE

FP7 – ICT

http://www.envisage

-project.eu/

The main expected outcome of the Envisage project is a practical open-source framework for model-based development of virtualized services that includes a behavioral specification language for describing resource-aware models; a simulator with visualization facilities; and tool support for automated resource analysis, validation of SLA, code generation, and runtime monitoring of SLA for deployed services.


Dynamic composition and deployment of services

Behavioral specification languages for describing resource-aware models

Dynamic control of resources

Simulation of visualization facilities Automated resource analysis (validation of SLA, runtime monitoring of SLA for deployed services).

http://www.broker-cloud.eu/http://www.broker-cloud.eu/http://www.broker-cloud.eu/http://contrail-project.eu/http://contrail-project.eu/http://contrail-project.eu/http://www.sucreproject.eu/http://www.sucreproject.eu/http://www.sucreproject.eu/http://www.envisage-project.eu/http://www.envisage-project.eu/http://www.envisage-project.eu/http://www.envisage-project.eu/


28

Project /


Cloud TM

FP7 – ICT

http://www.cloudtm.

eu/

Cloud-TM aimed at defining a novel programming paradigm to facilitate the development and administration of cloud applications.


Simplification of service monitoring and administration (in dynamic and elastic environments) Automation of resources` provisioning from the cloud and self-tuning Optimal efficiency in the utilization of resources.

CloudWave

FP7 – ICT

http://cloudwave-fp7.eu/

CloudWave is developing a next generation Cloud stack where the Cloud infrastructure and hosted applications transparently collaborate to obtain high levels of service at lower costs.


Tools and methods for agile development and delivery of adaptive cloud services (service

quality optimization and resource utilization).

BIGFOOT http://bigfootproject.e

u/

The BigFoot Project aims at design, implement, and evaluate scalable ways to process and interact with big data application footprints.


Methods and tools for processing and integrating large volumes of data

Network data analysis (ICT Security - data mining and complex analytics Smart grid data analytics Cross layer system optimization.

ARTIST

FP7 – ICT

http://www.artist-

project.eu/

ARTIST proposes a software modernization approach based on Model Driven Engineering techniques to automate the reverse and forward engineering of legacy applications to and from platform independent models. It reduces the risk, time and cost of migrating legacy software and lowers the barriers for service companies wanting to take advantage of the latest Cloud Computing and Software as a Service based technologies and business models.


Techniques and tools for service

transformation in order to run on cloud environment.

BETaaS http://www.betaas.e

u/

The BETaaS project aims at design and realize a runtime platform for the deployment and execution of content-centric M2M applications, which relies on a local cloud of gateways.


Open source tools and methods for deployment M2M applications in a local cloud environment

Storage and processing of data Security & reliability Quality of service Energy efficiency Scalability.

http://www.cloudtm.eu/http://www.cloudtm.eu/http://www.cloudtm.eu/http://cloudwave-fp7.eu/http://cloudwave-fp7.eu/http://cloudwave-fp7.eu/http://bigfootproject.eu/http://bigfootproject.eu/http://bigfootproject.eu/http://www.artist-project.eu/http://www.artist-project.eu/http://www.artist-project.eu/http://www.betaas.eu/http://www.betaas.eu/http://www.betaas.eu/


29

Project /


MODAClouds http://www.modaclo

uds.eu/

The main goal of MODAClouds is to provide methods, a decision support system, an open source IDE and run-time environment for the high-level design, early prototyping, semi-automatic code generation, and automatic deployment of applications on multi-Clouds with guaranteed QoS.


Interoperability Cloud-to-Cloud portability Run-time performance monitoring Quality assurance (flexibility and adaptation mechanism).

i2web http://i2web.eu/

The i2web main goal was to ensure that people with disabilities and older people are

not excluded from all the Future Internet has to offer, i2web developed tools for transforming websites to meet people’s needs and produced tools to help web developers, web accessibility experts and people who commission websites and apps to deliver accessible web applications.


Combination of cloud computing and Web 2.0, Social Networking, using User-Centred Design and Design for All (DfA)/Inclusive Design principles

Open Source ontologies and SOA interfaces, combined with commercial implementations.

CloudingSMEs

FP7 – ICT

http://www.cloudingsmes.eu/

The CloudingSMEs support action is a joint effort of SME Associations, SMEs and clouding computing experts, which aims at acting as catalyst for the accelerated and successful adoption of cloud computing by European SMEs.

Coordination and support actions

Facilitation of cloud computing adoption in SMEs (guidelines, best practices…)

HTML5Apps

FP7 – ICT

http://html5apps-

project.eu

The goal of the HTML5Apps project is to close the gap between native and HTML5 apps through the standardization of missing HTML5 functionalities.


Interoperability, open HTML5 platform.

Table 10: List of EU R&D projects being studied

http://www.modaclouds.eu/http://www.modaclouds.eu/http://www.modaclouds.eu/http://i2web.eu/http://i2web.eu/http://www.cloudingsmes.eu/http://www.cloudingsmes.eu/http://www.cloudingsmes.eu/http://html5apps-project.eu/http://html5apps-project.eu/http://html5apps-project.eu/


30

2.5 Reference Studies in Cloud adoption

In the previous section, the consortium focused the analysis mainly on technology and industry related topics. Within this section we focus more on economic and business related subjects of cloud adoption. In order to start drafting the main trends in cloud computing market, the consortium analysed papers from different geographies: Australia (2), Canada, EU & US comparison, Europe (34), EMEA (1), Europe and China (1), general content (12).

References to some of the publications are exposed in the table below. The results of this study will take into account socio-economic and technical issues, as well as consumer’s requirements and provider’s main challenges, especially SMEs and as such be fundamental to identify business and industry oriented strategy, which will be presented in the final version of this report.

2.5.1 Further enhancement considerations

As EU cloud provider market is not that well developed as in the US, we have done basic desktop analysis and set basic frames around the available EU offering. Within next steps we will enhance collaboration between providers of technologies or service providers (IaaS, PaaS, Saas) by involving members of our ecosystem (startups, SMEs within key EU industries) through workshops, surveys, in order to better serve cloud adoption within our scoped key industries (at least: banking, healthcare, mass media, government, ICT and education) in the following pilot countries at least: Portugal, Spain, Slovenia, Germany, Poland, France, UK. This approach will also serve for us to better streamline our sustainability plans.


31

Report Reference Source Topic Additional Information

The Hype Cycle for Cloud Computing, 2013 Gartner Cloud evolution

Cloud interest and adoption map, 2012. North america and europe

Forrester Cloud adoption

The EUconsumers' attitudes to technology, the internet and cloud

IDC Cloud consumption

On main cloud trends for today CompareCloud Cloud adoption www.comparethecloud.net/8651/how-will-it-trends-affect-csps-and-consumers-in-2014/

User-supplier collaboration makes a better cloud Ignacio M. Llorente Cloud R&D and collaboration Ignacio M. Llorente - What role does open source play in cloud computing innovation

The 2012 Cisco Global Cloud Networking Survey - summary and analysis of the worldwide results.

Cisco Challenges Related to the Network When Moving to Cloud Services

http://www.cisco.com/c/dam/en/us/solutions/enterprise-networks/2012_Cisco_Global_Cloud_Networking_Survey_Results.pdf

Putting the cloud to work with Accenture Accenture Cloud service presentation http://www.accenture.com/SiteCollectionDocuments/PDF/Accenture-Putting-Cloud-Work-Accenture.pdf

Cloud Computing Policy Agenda for Europe Business Software Alliance

Recommendations to ensure that the right policy environment

http://www.bsa.org/country/~/media/Files/Policy/enGB/bsaeucloudagenda.ashx

Five Cloud Computing Trends That Will Affect Your Cloud Strategy Through 2015

Gartner Cloud computing trends

Quantitative Estimates of the Demand for Cloud Computing in Europe and the Likely Barriers to Up-take (D4 - Final report), 2012

IDC Cloud adoption in Europe, Analysis of barriers to Cloud demand by enterprises, Cloud scenarios 2020

http://cordis.europa.eu/fp7/ict/ssai/docs/study45-d2-interim-report.pdf

Master 10 Trends For Your Cloud Journey, 2012 Forrester Cloud computing adoption predictions

Parallels SMB Cloud InsightsTM for Germany, 2013 Parallels Cloud computing adoption in Germany - 2013

http://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_de_en_web.pdf

http://www.comparethecloud.net/8651/how-will-it-trends-affect-csps-and-consumers-in-2014/http://www.comparethecloud.net/8651/how-will-it-trends-affect-csps-and-consumers-in-2014/http://www.cisco.com/c/dam/en/us/solutions/enterprise-networks/2012_Cisco_Global_Cloud_Networking_Survey_Results.pdfhttp://www.cisco.com/c/dam/en/us/solutions/enterprise-networks/2012_Cisco_Global_Cloud_Networking_Survey_Results.pdfhttp://www.accenture.com/SiteCollectionDocuments/PDF/Accenture-Putting-Cloud-Work-Accenture.pdfhttp://www.accenture.com/SiteCollectionDocuments/PDF/Accenture-Putting-Cloud-Work-Accenture.pdfhttp://cordis.europa.eu/fp7/ict/ssai/docs/study45-d2-interim-report.pdfhttp://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_de_en_web.pdfhttp://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_de_en_web.pdf


32

Parallels SMB Cloud InsightsTM for France, 2013 Parallels Cloud computing adoption in France- 2013 http://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2012/12_SMB_Brochure_France_EN.pdf

Parallels SMB Cloud InsightsTM for Poland, 2012 Parallels Cloud computing adoption in Poland- 2012 http://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_euna_web.pdf

Parallels SMB Cloud InsightsTM for the United Kingdom, 2013

Parallels Cloud computing adoption in United Kingdom - 2013

http://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_uk_web.pdf

Parallels SMB Cloud InsightsTM 2013 Europe and North Africa Region

Parallels Cloud computing adoption in Europe and North Africa Region - 2013

http://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_euna_web.pdf

Predicts 2013: Cloud Computing Becomes an Integral Part of IT

Gartner Cloud adoption predictions

Current Trends in Cloud Computing A Survey of Cloud Computing Systems

Harjit Singh Cloud characteristics and trends International Journal of Electronic and Computer Science Engineering, Volume 1, Number 3.

A Roadmap for Advanced Cloud Technologies under H2020

Gloud computing expert Group

Recommendations by the Cloud Expert Group

http://cordis.europa.eu/fp7/ict/ssai/docs/cloud-expert-group/roadmap-dec2012-vfinal.pdf

Advances in Clouds - Research in Future Cloud Computing, 2012

Cloud computing Expert group

Cloud adoption and identification of research topics which could provide Europe as the leader in Cloud industry.

http://cordis.europa.eu/fp7/ict/ssai/docs/future-cc-2may-schubert-presentation.pdf

Cloud computing “Hearing with SMEs”, 2011 European Commission

SME Opportunities and Attitudes to Cloud Computing, Recommendations.

Analysis of cloud best practices and pilots for the public sector

European Commission

Cloud deployment practices in EU, emerging models and best practices in the public sector.

Cloud Select Industry Group: Research Priorities for a Competitive Cloud Computing Industry in Europe

European Commission

Identification of research priorities.

Good Practice Guide for securely deploying Governmental Clouds, 2013

ENISA Governmental clouds across the EU, best practice scenarios and analysis,

http://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/good-practice-guide-for-securely-deploying-governmental-clouds/

http://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2012/12_SMB_Brochure_France_EN.pdfhttp://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2012/12_SMB_Brochure_France_EN.pdfhttp://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_euna_web.pdfhttp://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_euna_web.pdfhttp://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_uk_web.pdfhttp://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_uk_web.pdfhttp://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_euna_web.pdfhttp://sp.parallels.com/fileadmin/parallels/documents/smb-reports/2013/SMB_Report_2013_euna_web.pdfhttp://cordis.europa.eu/fp7/ict/ssai/docs/cloud-expert-group/roadmap-dec2012-vfinal.pdfhttp://cordis.europa.eu/fp7/ict/ssai/docs/cloud-expert-group/roadmap-dec2012-vfinal.pdfhttp://cordis.europa.eu/fp7/ict/ssai/docs/future-cc-2may-schubert-presentation.pdfhttp://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/good-practice-guide-for-securely-deploying-governmental-clouds/http://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/good-practice-guide-for-securely-deploying-governmental-clouds/


33

Recommendations to EU governmental Cloud strategy.

Cloud Computing Hearing with Telecommunication and Web Hosting Industry, 2011

European Commission

Report on best practices, highlights of technical, legal, and regulatory issues and their impact to stakeholders.

Cloud Computing Hearing with User Industries, 2011 European Commission

Opinion on Cloud Computing challenges: Data Security and Traceability in Cloud, Contractual issues, Jurisdiction and Data Protection, Interoperability and Standards.

Industry Recommendations To Vice President Neelie Kores On The Orientation Of A European Cloud Computing Strategy, 2011

Industry Group Key recommendations from a select industry group to the European Commission on the orientation of a Cloud computing strategy for Europe.

https://ec.europa.eu/digital-agenda/en/news/industry-recommendations-vice-president-neelie-kroes-orientation-european-cloud-computing

The Future Of Cloud Computing - Opportunities For European Cloud Computing Beyond 2010

Expert Group Cloud presentation, Cloud current commercial efforts & Current research & Gaps.

http://cordis.europa.eu/fp7/ict/ssai/docs/cloud-report-final.pdf

Advancing Cloud computing: What to do now? - Priorities for industry and governments.

World Economic Forum

Action areas for Cloud computing facilitation.

http://www3.weforum.org/docs/WEF_IT_AdvancedCloudComputing_Report_2011.pdf

Users Recommendations from the European CIO Association for the success of the cloud computing in Europe, 2012

European CIO Association

Recommendations http://ec.europa.eu/digital-agenda/en/news/users-recommendations-european-cio-association-success-cloud-computing-europe

Communication from the Commission to the European Parliament, The Council, The European Economic and Social Committee and the Committee of the Regions - Unleashing the Potential of Cloud Computing in Europe, 2012

European Commission

Cloud computing Strategy http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2012:0529:FIN:EN:PDF

Table 11: Publicly available reports on trends - reference studies – business perspective

https://ec.europa.eu/digital-agenda/en/news/industry-recommendations-vice-president-neelie-kroes-orientation-european-cloud-computinghttps://ec.europa.eu/digital-agenda/en/news/industry-recommendations-vice-president-neelie-kroes-orientation-european-cloud-computinghttp://cordis.europa.eu/fp7/ict/ssai/docs/cloud-report-final.pdfhttp://www3.weforum.org/docs/WEF_IT_AdvancedCloudComputing_Report_2011.pdfhttp://ec.europa.eu/digital-agenda/en/news/users-recommendations-european-cio-association-success-cloud-computing-europehttp://ec.europa.eu/digital-agenda/en/news/users-recommendations-european-cio-association-success-cloud-computing-europehttp://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2012:0529:FIN:EN:PDF


34

Through collaboration with EU project CloudingSMEs, the consortium has identified potential key findings on cloud adoption by SMEs, which we plan to backup within final version of the document through deeper anaysis of reference studies in cloud adoption & key findings.

Given the diversity of SMEs and the broad range of issues to be addressed, SMEs’ key requirement is

for information. They need objective and understandable information about the cloud, from neutral channels, so they have to be able to assess the costs and benefits to make a balanced choice. In particular, SMEs need a change of mindset in

order to make the step towards cloud computing.

The EU could play a role here through helping the associations to set up a toolbox – guidelines, model

contracts, training courses, etc. – so it has to ensure European SMEs are not disadvantaged. Practical areas include legal issues in contracts,

using the cloud and international issues.

The European institutions could also facilitate a dialogue with cloud providers on the important

market issues highlighted above. It is essential to do this before take-up becomes widespread. If the cost-reduction arguments become compelling, then

competition will evolve around price alone and SMEs could find themselves being locked in to

unfavourable (but widely accepted) contract terms.


35

3 Country specific benchmark and context enablers

This chapter exposes country specific benchmarking results. The seven countries within the scope of the project have been analysed:

Portugal, UK, Poland, Germany, Slovenia, Spain France

The main topics of analysis are the following:

Cloud computing technology offerings (IaaS, PaaS, SaaS) Adopted national cloud computing policies and action plans Incubators and accelerators programmes

The consortium presents list of incubators, their main expertise and the level of support:

* Basic support, without space and special programs ** Domain support, space or other international connections *** Support, place and domain experts and mentors **** International known incubator/accelerator, good support, dedicated

programs and good mentors

***** Global incubator with best domain mentors.

In each country, the consortium identifies potential Cloud ecosystem members (providers, supporters and context enablers) that might contribute and facilitate Cloud adoption.


36

3.1 Portugal

3.1.1 Technologies

In Portugal, IaaS offering is concentrated around national telco providers and marketplace area. Other providers are active on PaaS and SaaS area.6

Service type Technology parameters Dominant offerings

IaaS CPU1 - 8 CPU / 1,5GHz

Storage 10GB - 2TB + 10GB extra

Memory 512MB - 96GB + Extra 10GB

PaaS Applications Applications work seamlessly across all form factors, by default, typically using HTML5 doctype and constructs, and CSS3 for theming.

Databases Standard SQL can be used for database queries and integration with Oracle and SQL Server databases is supported

SDK Integration SDK to quickly create custom components to integrate external applications and databases.

SaaS Application and services Computing; Storage; Collaboration; Integrated online store, Web presence, Social networking services; Security - services available for large companies, SMES.

Table 12: Portugal – Dominant Cloud offerings

3.1.2 Policies

In Portugal, following main Cloud computing support programs have been identified:

Collective Efficiency Strategy – Clusters Strategic plan for rationalization and cost reduction on ICT in Public

Administration.

6https://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/good-practice-guide-for-securely-

deploying-governmental-clouds/at_download/fullReport

https://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/good-practice-guide-for-securely-deploying-governmental-clouds/at_download/fullReporthttps://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/good-practice-guide-for-securely-deploying-governmental-clouds/at_download/fullReport


37

Other related initiatives6:

- Agency for the Modernization of the Public Administration coordinates the operational and technical level of the development of ICT tools and structures for e-government and has also considered the implementation of the GO-Cloud (Governmental Open Cloud), a platform with shared Cloud service.

3.1.3 Incubators & Accelerators

For the purpose of the present analysis nine incubators from Portugal were considered. Their main areas of expertise range from Technology, Creative Industries, Biotechnology, Robotics, Industrial Automation, Chemistry, Commerce and Tourism. Companies are always welcome to apply to participate in programs offered by the nine incubators.

• Scope: National

• Short description: The Communication "Unleashing the Potential of Cloud

Computing in Europe" states that the Commission, under Key Action 2 (Safe and Fair Contract Terms and Conditions), will work with industry to agree on a

code of conduct for cloud computing providers. The code of conducts will support a uniform application of data protection rules and may be submitted

to the Article 29 Working Party.

• Implementation year: 2011

• Responsible authority: ICT Technology Pole TICE

• Links to relevant documents:

• Policy evaluation: http://www.pofc.qren.pt/compete/monitorizacao-e-avaliacao/estudos-de-avaliacao/avaliacoes-competitividade/entity/estudo-

de-avaliacao-da-estrategia-e-do-processo-de-implementacao-das-estrategias-de-eficiencia-coletiva-tipologia-clusters?fromlist=1

• ICT Study: http://www.inova-

ria.pt/sites/default/files/projects/estudo_prospetivo_sector_tice.pdf

1. POLICY / PROGRAM NAME:

COMPETE Program / Collective Efficiency Strategy -Clusters

• Scope: National

• Short description: n 2011, the Portuguese government established Cloud

Computing as one of the priority measures for the restructuring of ICT in the public sector. This plan aims to reduce by more than € 500M ICT spending in

this sector. This plan is described in the link below, though there have been delays in the implementation of the government's priorities in ICT.

• Implementation year: 2012-2016

• Responsible authority: Administrative Modernization Agency


Description of the strategic plan for rationalization and cost

reduction on ICT in Public Administration: http://www.ama.pt/index.php_option=com_content&task=view&id=702&Itemid=28.htm


Strategic plan for rationalization and cost reduction on ICT in Public Administrations


38

Recommendations: One should note, the specific incubators avoid offering startup funds in exchange for equity.

Name Area of expertise Web Site Expertise Level

UPTEC - Science and Technology Park of University of Porto

Technology, Creative Industries, Biotechnology, Sea

www.uptec.up.pt ****

IPN - Institute Pedro Nunes Technology www.ipn.pt ***

SANJOTEC - Centro Empresarial e Tecnológico de S. João da Madeira

Robotics, Automation, Biotechnology, Chemistry, Design and Information Technology

www.sanjotec.com ***

Startup Lisboa Technology, commerce and tourism

www.startuplisboa.com ***

TECMAIA - Science and Technology Park of Maia

Technology www.tecmaia.pt **

Startup Braga Technology www.investbraga.com **

AVEPARK - Science and Technology Park, SA

Technology www.avepark.pt ***

Lisbon Challenge Technology www.lisbon-challenge.com/

*

Programa de Aceleração do UPTEC

Technology, Creative Industries, Biotechnology, Sea

www.uptec.up.pt/corporate/admissao/programa-de-aceleracao-3

**

Table 13: Incubators and accelerators in Portugal

http://www.uptec.up.pt/http://www.ipn.pt/http://www.sanjotec.com/http://www.startuplisboa.com/http://www.tecmaia.pt/http://www.investbraga.com/http://www.avepark.pt/http://www.lisbon-challenge.com/http://www.lisbon-challenge.com/http://www.uptec.up.pt/corporate/admissao/programa-de-aceleracao-3http://www.uptec.up.pt/corporate/admissao/programa-de-aceleracao-3http://www.uptec.up.pt/corporate/admissao/programa-de-aceleracao-3


39

3.2 Spain

3.2.1 Technologies

Table 13: Spain - Dominant Cloud offerings

3.2.2 Policies

In Spain, following main Cloud computing support programs have been identified:

Activete Plan de desarrollo e innovación del Sector TIC Plan de desarrollo e innovación del Sector TIC GUÍA de Computing Cloud para clientes que contraten servicios- users view GUÍA de Computing Cloud para clientes que contraten servicios - service provider

view.

Service type Technology parameters Dominant offerings

IaaS CPU 1 – 12

8 – 50

--8

1 - 15

Memory

512MB - 16GB

4GB - 96GB

-- 128GB

Storage

15GB - 480GB

150GB - 1000GB

Up to 2000GB

PaaS Applications Collaboration, Workflow, Communication

Databases Cloud Database

SaaS Applications and services Web and eCommerce (e-invoice services, delivery systems, Global services exchange); Office; Security (validation of e-signatures); Marketing and Communication; Business intelligence, Mobility.


40

• Scope: National

• Short description: Actívate is an initiative for people younger than 30

looking to 'activate' themselves professionally, providing them with tools to create their own businesses, become entrepreneurs, or prepare for their job

search. This is a joint initiative between the Spanish Government and Google. The platform offers three MOOC (Massive Open Online Courses) that

introduces the topics of e-commerce, cloud computing, and web analytics.


• Responsible authority: Ministerio de Industria, Energía y Turismo


• Activate: http://www.google.es/activate/ http://www.minetur.gob.es/es-es/gabineteprensa/notasprensa/2014/paginas/20140318-activate.aspx


Actívate

• Scope: National

• Short description: The plan for development and innovation in the ICT

sector aims to boost the competitiveness of the enterprises in the Informationand communications technology sector, with four main goals:

• Improve the efficiency of public funding of research, development andinnovation in ICT

• Foster private investment in ICT R&D

• Incentivate the development of R&D activities in SMEs

• Extend the Spanish ICT R&D participation in the international context

• Cloud computing is one of the main key areas where this plan will be

carried

• Implementation year: 2013-2016

• Responsible authority: Ministerio de Industria, Energía y Turismo

• Links to relevant documents: Plan de desarrollo e innovación delSector TIC http://www.agendadigital.gob.es/planes-actuaciones/Paginas/plan-sector-tic.aspx


Plan de desarrollo e innovación del Sector TIC


41

Other related activities6:

Future plans include IaaS but a more flexible architecture of server/storage/network will be needed. There are also plans for providing cloud

• Scope: National

• Short description: The cloud computing guidance note aimed at users of

cloud computing, i.e., cloud customers, sets out the main data protection issues to consider when using the cloud. In particular, the guide considers the

implications of services being provided from countries not recognized as having adequate data protection laws and discusses the principle provisions to

include in a contract to allow the cloud provider to subcontract part of the

services, which should be read in conjunction with the standard clauses for cross-border transfers of data to subcontractors previously published by the

AEPD. The main risks associated with using cloud and issues relating to accountability and data portability are also covered in the ‘cloud customers’

guide.


• Responsible authority: Spanish DPA

• Links to relevant documents:http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/comm

on/Guias/GUIA_Cloud.pdf


GUÍA de Computing Cloud para clientes que contraten servicios- users view

• Scope: National

• Short description: The Spanish DPA has published a cloud computing guide

which comments on various considerations that companies should have prior to engaging a cloud service provider, including use of risk assessments,

deletion of personal data, and international data transfers to third countries which may require prior authorization. This guide is almost supplemental to

the ‘cloud customers’ guide, but is directed at cloud service providers who

should aim to provide services that minimize compliance risk for their customers. The guide focuses on the fact that most providers will be deemed

data processors even though they will be responsible for the maintenance of their information systems. The guide also provides basic data protection

compliance guidelines, in particular that providers should, amongst other things, review their contracts to take into account the criteria set out in the

guide, adapt to comply, and remember that liability for non-compliance may

not purely lie with customers, but also with the cloud provider.


• Responsible authority: Spanish DPA

• Links to relevant documents:http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/comm

on/Guias/GUIA_Cloud.pdf


GUÍA de Computing Cloud para clientes que contraten servicios - service provider view


42

based services also for the citizens (similarly to the ones provided Spanish Public Administrations Network for companies)

Platform for delivering cloud services for the Public Sector started in 2010. The infrastructure for governmental public services is expected to adopt a private cloud implementation model and use its own technology infrastructure resources, consisting in the SARA network.

Data privacy authority (DPA) has published guidelines from both user and provider perspective, also providing a program for entrepreneurs under 30 and boost innovation plan through cloud computing.

3.2.3 Incubators & Accelerators

Spain is home to five incubators and accelerators relevant to our analysis. .

Recommendations: Spain has strong entrepreneurship related to the telecoms and they are strong on mobile apps. For example they host world mobile congress7 in Barcelona

every February.

Name Area of expertise Web pags Expertise Level

Madrid Science Park

biosciences, information technologies; new materials and nanotechnology; environment and renewable energies

www.fpcm.es/ ***

Parque Tecnológico de Andalucía telecommunications sector www.pta.es/ **

La Salle Technova ICT www.technovabarcelona.org/

***

Business Booster telecommunications sector www.bbooster.org **

Lanzadera telecommunications sector www.lanzadera.es *

Table 14: Incubators and accelerators in Spain

7 http://www.mobileworldcongress.com

http://www.fpcm.es/http://www.pta.es/http://www.technovabarcelona.org/http://www.technovabarcelona.org/http://www.bbooster.org/http://www.lanzadera.es/


43

3.3 UK

3.3.1 Technologies

Table 15: UK – Dominant Cloud offerings

Service type Technology parameters

Dominant offerings

IaaS CPU 1 - 8 CPU

N/A

Memory 512MB – 8GB

N/A

Storage 20 – 1000 GB

up to 2TB

PaaS Applications Platform offering for e-Commerce, developers, web applications, event management.

Databases Propriety databases

SaaS Applications and services

Full range of IaaS, PaaS and SaaS offerings scoping to government (G-Cloud)


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3.3.2 Policies

In UK, following main Cloud computing support programs have been identified:

Data protection e-commerce regulations IP laws Electronic signatures Copyright.

• Scope: National

• Short description: Data protection laws are particularly strong, with regular

enforcement including large fines. However, businesses are required toregister their data sets with the regulator, which seems to be an unnecessary

burden on business and may act as a barrier to some cloud services. Thecourts have narrowed the meaning of personal data, stating that the data

must be biographical in a significant sense, and must focus on the individual,

rather than on some other person or transaction or event. Howeverbusinesses are required to register their data sets with the regulator, which

seems to be an unnecessary burden on business and may act as a barrier tosome cloud services. One of the central messages made by the ICO is that by

processing data in the cloud an organization may encounter risks to dataprotection that they were previously unaware of and so it is im