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MONITOR CATERING REVENUE AND COSTS
D1.HFI.CL8.08
Slide 1
Introduction
Monitor catering revenue and costs
Classroom schedule
Trainer contact details
Assessments
Resources:
• Calculator, pen and paper
Slide 2
Introduction
Unit comprises four elements which are covered in this sequence:
Use financial record keeping technology
Create financial control system
Create production control system
Respond to the results produced by the established control systems
Slide 3
Use financial record keeping technology Develop computer hardware to implement
internal controls for catering operations
Develop computer software to implement internal controls for catering operations
Integrate catering revenue and cost objectives and requirements into existing control systems
Enter catering financial data into control systems
Manipulate catering financial data into control systems
Slide 4
Use financial record keeping technologyMeasuring performance:
What is profit?
Nature and size of catering operations
Guide to cost and profit levels in percentages
Slide 5
Revenue Expense Profit
Use financial record keeping technology Defined
Measures
• Safeguard assets
• Promote efficient operations
• Maintain accurate and reliable accounting records
• Compliance with policies and procedures
Slide 6
Use financial record keeping technology Internal controls in catering operations:
• Menu design, recipes and costs
• Staffing needs, rostering and costs
• Ordering, receiving and storing food
and beverage stock or inventory
• Preparation of food and beverages for resale
Slide 7
Use financial record keeping technologyComputer systems:
Implementing computer systems
• Analysis
• Design
• Implementation
Considerations
• Costs and benefits
• Compatibility
Slide 8
Use financial record keeping technologyComputer systems:
Hardware options
• POS systems
• Handwriting recognition
• Staff sharing technologies
• Motion detection
Impact of the Internet and Wi-Fi
Slide 9
Use financial record keeping technologyComputer systems:
Software options
• Financial control
• Revenue
• Cost control
• Kitchen production
• Other
Impact of the Internet and Wi-Fi
Slide 10
Use financial record keeping technologyIntegrate catering objectives into the financial system:
STUDENT ACTIVITY
What is the financial system?
Revenue:
• Forecasts
• Security
Food costs:
• Menu
• Standard recipes
Slide 11
Use financial record keeping technologyIntegrate catering objectives into the financial system:
Beverage costs
Inventory:
• Purchasing
• Receiving
• Storing
Labour costs:
Slide 12
Use financial record keeping technologyIntegrate catering objectives into the financial system:
POS systems
Separation of duties
Standardised recipes
Stocktakes
Reconciliations
Kitchen production controls
Labour specific controls
Slide 13
Use financial record keeping technologyFinancial data:
Enter into financial control system
• Historical data
• Current data
• Other information
Reports and schedules
• Budget
• Performance reports
Slide 14
Create financial control system
Two performance criteria:
Develop or confirm an existing financial control system to monitor performance in the catering department
Input financial data into the catering financial control system
Slide 15
Create financial control system
Monitoring performance:
Uniform Systems of Accounts
Cost classifications
• Fixed and variable
• Controllable and non-controllable
Activity - When is each classification used?
Slide 16
Create financial control systemPercentages:
Common standard for evaluating performance
Part – individual revenue or expense
Whole – Total revenue
Slide 17
Part Whole Decimal 100
Create financial control system
The profit and loss statement
Slide 18
Create financial control system
The profit and loss statement:
Gross profit
Operating expenses
Non-operating expenses
Supporting schedules
Slide 19
Create financial control system
Analysis of the profit and loss statement:
Sales
• Calculation
• Adjust for price
• Interpretation
Slide 20
Create financial control system
Analysis of the profit and loss statement:
Food and beverage expenses
• Percentage calculations
• Beware of Revenue to use
• Interpretation
Food and beverage inventory turnover rate
• Calculation
• Interpretation
Slide 21
Create financial control system
Analysis of the profit and loss statement:
Labour expenses
• Calculation
• Interpretation
Profit
• Calculation
• Interpretation – good or not?
Slide 22
Create financial control system
Other performance measures:
Budgets:
• Department
• Expense
• Variances
• Performance to budget
Break-even analysis
• Fixed and variable costs
• Sales? Expenses? Profit Slide 23
Create financial control systemVariances are:
Expressed as monetary units, percentages or sales volume
Favourable – beneficial, positive
Unfavourable – need investigation
Evaluated according to the effect on profit
Slide 24
Description Actual over budget Actual under budget
Sales and Profit Improve profit Favourable Reduce profit Unfavourable
Expenses Reduce profit Unfavourable Improve profit Favourable
Create financial control system2 main calculations:
Horizontal analysis
• Actual results and budgeted numbers for EACH line item are compared
• Actual minus budget = Variance in monetary unit
• Variance divided by budget x 100 = Variance percent
Slide 25
Line item Budget Actual Variance Variance %Favourable
Unfavourable
Sales 56,000 58,200 2,200 3.93% Favourable
Food costs 16,800 18,900 2,100 12.5% Unfavourable
Create financial control system
2 main calculations:
Vertical analysis
• EACH line item calculated as a percentage of sales
• Budget and actual reports are calculated separately
Slide 26
Line item Budget Variance Actual Variance
Sales 56,000 100% 58,200 100%
Food costs 16,800 30.0% 18,900 32.47%
Wages 11,000 19.64% 11,000 18.9%
Advertising 560 1.0% 800 1.37%
Total Expenses 28,360 50.64% 30,700 52.75%
Profit or Income 27,640 49.36% 25,300 43.47%
Create financial control system
Inputs
Processing
Outputs
Slide 27
TRANSACTIONS
LEDGERS
•TRANSACTIONS
•SOURCE DOCUMENTS
•JOURNALS
•LEDGERS
•TRIAL BALANCE
•FINANCIAL REPORTS
Create production control system
Two performance criteria:
Develop or confirm an existing production control system to monitor performance in the catering department
Input production data into the catering financial control system
Slide 28
Create production control system
What is the production control system?
• Defined
• Six step process
Maximising financial performance and production efficiencies
Slide 29
Create production control system
Key features:
Menu design and recipes
Ordering, receipt and storage of supplies
• Clear descriptions
• Checking goods received
• Timely work practices
• Knowledge of storage requirements
Slide 30
Create production control system
Key features continued:
Daily production schedules
• Menu, popularity data, forecasts
• Margin of error
Slide 31
Prior day carry over
Todays’ production
Today’s sales forecast
Create production control system
Key features (continued):
Product issuing
• Forms and documents
• Authorisation
• Returns
• Store person
Beverage issues – other considerations
Slide 32
Create production control system
Key features (continued):
Inventory control
• Stocktakes
Managing food production
• Waste
• Overcooking
• Portion control
• Carryovers
• Make or buy decisions Slide 33
Create production control system
Key features (continued):
Managing beverage production
• Automated choices
Theft management
• Minimise not eliminate
• Rewards
Slide 34
Create production control system
Input production data:
STUDENT ACTIVITY
Food production
• Recipes, Supplies
Production schedules
Labour costs
• Direct, indirect
Inventory
Slide 35
Respond to results from the established control systems
Take action to address unacceptable expense figures
Take action to address unacceptable revenue figures
Negotiate with management to revise budgeted figures
Slide 36
Create financial control systemVariances are:
Expressed as monetary units, percentages or sales volume
Favourable – beneficial, positive
Unfavourable – need investigation
Evaluated according to the effect on profit
Slide 37
Description Actual over budget Actual under budget
Sales and Profit Improve profit Favourable Reduce profit Unfavourable
Expenses Reduce profit Unfavourable Improve profit Favourable
Create financial control system2 main calculations:
Horizontal analysis
• Actual results and budgeted numbers for EACH line item are compared
• Actual minus budget = Variance in monetary unit
• Variance divided by budget x 100 = Variance percent
Slide 38
Line item Budget Actual Variance Variance %Favourable
Unfavourable
Sales 56,000 58,200 2,200 3.93% Favourable
Food costs 16,800 18,900 2,100 12.5% Unfavourable
Create financial control system
2 main calculations:
Vertical analysis
• EACH line item calculated as a percentage of sales
• Budget and actual reports are calculated separately
Slide 39
Line item Budget Variance Actual Variance
Sales 56,000 100% 58,200 100%
Food costs 16,800 30.0% 18,900 32.47%
Wages 11,000 19.64% 11,000 18.9%
Advertising 560 1.0% 800 1.37%
Total Expenses 28,360 50.64% 30,700 52.75%
Profit or Income 27,640 49.36% 25,300 43.47%
Respond to results from the established control systemsIdentify unacceptable variances:
Remember variance calculations!
• Favourable
• Unfavourable
When is a variance unacceptable?
Slide 40
Respond to results from the established control systemsDetermine the cause of the variance:
Revenue
• Price
• Volume
Expenses
• Rate or Price
• Quantity
Slide 41
Respond to results from the established control systemsCorrective action:
Food expenses
• Unfavourable, higher than planned
Common approaches to remedy variance
• Portions, recipes
• Product quality and mix
• Revise processes
Slide 42
Respond to results from the established control systemsCorrective action:
Inventory turnover
• Unfavourable, higher than planned
Common approaches to remedy variance
• Processes and procedures for food storage
• Waste minimising practices
• Security measures
• Staff training
Slide 43
Minim
ise wasta
ge!
Respond to results from the established control systemsCorrective action:
Labour or payroll costs
• Monetary amounts
• Hours worked
Common reasons for variance
• Unplanned overtime
• Inefficient work practices
• Staff qualifications not matched to position
Slide 44
Respond to results from the established control systemsCorrective action:
Other expenses
• Unfavourable variances
Action that can be taken
• Correct allocation of expenses to catering department
• Maintenance programs changed
• Implement a bid process for suppliers
Slide 45
Respond to results from the established control systemsCorrective action:
Revenue
• Unfavourable variances
Change to forecast assumptions
• Menu items
• Portion sizes
• Price
Slide 46
Respond to results from the established control systemsCorrective action:
Revenue is recorded accurately
• Permanent record of sales
• Cash sales counted and authorised
• Reconciliations
• Allocations
Address workplace policies and procedures
Slide 47
Respond to results from the established control systemsCorrective action:
Adjust prices
• Discounts
• Promotions
• Other offers
Slide 48
Respond to results from the established control systemsNegotiate with management to change budget:
Role of the budget
• Performance
Preparation process
Revising the budget
Negotiation techniques
Slide 49