Dustin Saltzman 380 Marlowe Dr. Youngsville, NC 27596 (919) 815-0430 | [email protected] IT professional and trained computer technician with demonstrated ability to integrate communication skills, experience, and related education to exceed technical, business, customer requirements, and overall company goals. Committed and motivated employee focused on the success of the team, the solutions, the company, and its values, while maintaining individual success. EDUCATION DeVry University Expected: 07/2018 Bachelor of Science Major: Engineering Technology-Computers Cumulative GPA: 3.50 / 4.00 EXPERIENCE Geek Squad/ Best Buy Cary, NC Consultant Agent 05/2014 – Present Troubleshoot and identify technical issues with hardware and software Baton Rouge, LA Provide education to customers on proper device usage 10/2013 – 04/2014 Perform essential office duties including filing, faxing, scanning, etc. Perform tests to ensure proper device functionality Create client service orders Oxford University Press Cary, NC Picker/Packer Shipping & Receiving 05/2013 – 09/2013 Retrieved inventory from warehouse to fulfill orders Prepared product and shipping labels Labeled products and packages Dominos Inc. Cary, NC Lead Delivery Driver 09/2011 – 11/2012 Assisted customers with orders in store and by phone Prepared customer orders Managed other delivery drivers Technical Skills Microsoft Outlook server settings Mobile Operating Systems iOS/Android/Windows OS Fundamentals Perform post installation configuration Windows 2000/XP/7/8/8.1 Microsoft Office Hardware/Software installation Desktop systems/ Notebook systems Set-up users and policies Network implementation Install, configure, upgrade and troubleshoot vendor neutral systems Preventative system maintenance and support Install and configure client and server operating systems Understanding of development, networking, security and business concepts Diagnosing software and hardware problems

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Dustin Saltzman 380 Marlowe Dr. Youngsville, NC 27596

(919) 815-0430 | [email protected]

IT professional and trained computer technician with demonstrated ability to integrate communication

skills, experience, and related education to exceed technical, business, customer requirements, and overall

company goals. Committed and motivated employee focused on the success of the team, the solutions, the

company, and its values, while maintaining individual success.

EDUCATION

DeVry University Expected: 07/2018

Bachelor of Science

Major: Engineering Technology-Computers

Cumulative GPA: 3.50 / 4.00

EXPERIENCE

Geek Squad/ Best Buy Cary, NC

Consultant Agent 05/2014 – Present

Troubleshoot and identify technical issues with hardware and software Baton Rouge, LA

Provide education to customers on proper device usage 10/2013 – 04/2014

Perform essential office duties including filing, faxing, scanning, etc.

Perform tests to ensure proper device functionality

Create client service orders

Oxford University Press Cary, NC

Picker/Packer Shipping & Receiving 05/2013 – 09/2013

Retrieved inventory from warehouse to fulfill orders

Prepared product and shipping labels

Labeled products and packages

Dominos Inc. Cary, NC Lead Delivery Driver 09/2011 – 11/2012

Assisted customers with orders in store and by phone

Prepared customer orders

Managed other delivery drivers

Technical Skills

Microsoft Outlook server settings Mobile Operating Systems iOS/Android/Windows

OS Fundamentals Perform post installation configuration

Windows 2000/XP/7/8/8.1

Microsoft Office Hardware/Software installation Desktop systems/ Notebook systems Set-up users and policies Network implementation Install, configure, upgrade and troubleshoot vendor

neutral systems

Preventative system maintenance and support Install and configure client and server operating systems Understanding of development, networking, security

and business concepts Diagnosing software and hardware problems