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Quality Engineer Daniel Haynes Daniel Robert Haynes, 21 The Lindens, Great Austins, Farnham, Surrey, GU9 8LA Tel: +44 (0) 7789864995 Email: [email protected] Personal Statement I’m a degree qualified candidate with 10 years quality experience at Vertu, inspecting cosmetic luxury mobile phone parts to check that they are made to the correct specification using a variety of tools including digital callipers, a 3D GOM scanner, CMM and shadowgraph. Extensive experience in inspecting the grade of diamonds and precious stones. Experience with 8D problem solving both internally and externally at suppliers. I am also a qualified lead auditor and have a working knowledge of PPAP and APQP. I derive an enormous amount of personal satisfaction from solving problems and improving quality. I am enthusiastic about quality and looking to expand my skill base in this area. Skills Quality Personal APQP PPAP Enthusiastic Collaborative ISO 9001 Proactive SPC Positive 8D Problem Solving Motivated Cosmetic Reports Team working Visual Cosmetic Standards Open minded Continuous Improvement Resourceful Sample setting Passionate Diamond grading Helpful Auditing Experience January 2013 Present Vertu - Quality Technician/Engineer Outline of responsibilities: Daily problem solving for quality issues arising from phone production. Calibration of measurement equipment. International supplier visits. Member of Internal Audit Team. Reporting quality issues to program teams during development and helping to ensure that the issues are clearly understood and corrective actions are implemented. Creating, updating and implementing Production Quality Procedures. Liaising with Manufacturing, R&D, Engineering, Sourcing, Procurement and Marketing to establish incoming inspection standards. Liaising with suppliers to ensure corrective/preventative actions are implemented on non-conforming product. Created and successfully implemented a Sample Registering system in Sharepoint to track and monitor samples set both at Vertu and at suppliers. Responsible for updating and maintaining this system. Playing a crucial role in creating, reviewing and implementing the Generic Cosmetic Standards Documents used at Vertu. These documents outline the visual cosmetic standards required for the array of different materials. They are used both for incoming inspection at Vertu and inspection at the suppliers. Responsible for creating the Generic Cosmetic Standard Template Document, the Generic Materials Document, the standard for in house printing on leather (Monogram) and the Generic Cosmetic Standard Document for precious stones. Responsible for improving and maintaining the Final Product Audit data collection system at Vertu. Created and implemented a more accurate scoring system for analysis of rejects found to ensure more accurate results. Ensuring cosmetic parts received at incoming inspection meet the cosmetic standards required by Vertu. Materials inspected include: Leather and exotic skins, stainless steel, titanium, ceramic, diamonds, sapphires, gold and platinum. Main point of contact for inspection of unique bespoke parts for bespoke variants.

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Quality Engineer Daniel Haynes

Daniel Robert Haynes, 21 The Lindens, Great Austins, Farnham, Surrey, GU9 8LA Tel: +44 (0) 7789864995 Email: [email protected]

Personal Statement I’m a degree qualified candidate with 10 years quality experience at Vertu, inspecting cosmetic luxury mobile phone parts to check that they are made to the correct specification using a variety of tools including digital callipers, a 3D GOM scanner, CMM and shadowgraph. Extensive experience in inspecting the grade of diamonds and precious stones. Experience with 8D problem solving both internally and externally at suppliers. I am also a qualified lead auditor and have a working knowledge of PPAP and APQP. I derive an enormous amount of personal satisfaction from solving problems and improving quality. I am enthusiastic about quality and looking to expand my skill base in this area.

Skills Quality

Personal

APQP PPAP

Enthusiastic Collaborative

ISO 9001 Proactive SPC Positive 8D Problem Solving Motivated Cosmetic Reports Team working Visual Cosmetic Standards Open minded Continuous Improvement Resourceful Sample setting Passionate Diamond grading Helpful Auditing

Experience January 2013 – Present –Vertu - Quality Technician/Engineer Outline of responsibilities:

Daily problem solving for quality issues arising from phone production.

Calibration of measurement equipment.

International supplier visits.

Member of Internal Audit Team.

Reporting quality issues to program teams during development and helping to ensure that the issues are clearly understood and corrective actions are implemented.

Creating, updating and implementing Production Quality Procedures.

Liaising with Manufacturing, R&D, Engineering, Sourcing, Procurement and Marketing to establish incoming inspection standards.

Liaising with suppliers to ensure corrective/preventative actions are implemented on non-conforming product.

Created and successfully implemented a Sample Registering system in Sharepoint to track and monitor samples set both at Vertu and at suppliers. Responsible for updating and maintaining this system.

Playing a crucial role in creating, reviewing and implementing the Generic Cosmetic Standards Documents used at Vertu. These documents outline the visual cosmetic standards required for the array of different materials. They are used both for incoming inspection at Vertu and inspection at the suppliers. Responsible for creating the Generic Cosmetic Standard Template Document, the Generic Materials Document, the standard for in house printing on leather (Monogram) and the Generic Cosmetic Standard Document for precious stones.

Responsible for improving and maintaining the Final Product Audit data collection system at Vertu. Created and implemented a more accurate scoring system for analysis of rejects found to ensure more accurate results.

Ensuring cosmetic parts received at incoming inspection meet the cosmetic standards required by Vertu. Materials inspected include: Leather and exotic skins, stainless steel, titanium, ceramic, diamonds, sapphires, gold and platinum.

Main point of contact for inspection of unique bespoke parts for bespoke variants.

Page 2: DocumentCV

Quality Engineer Daniel Haynes

Daniel Robert Haynes, 21 The Lindens, Great Austins, Farnham, Surrey, GU9 8LA Tel: +44 (0) 7789864995 Email: [email protected]

September 2006 – 2012 – Vertu – Quality Inspector Outline of responsibilities:

Inspecting the quality of cosmetic phone parts before they are assembled and checking that parts are made to the right specification using a variety of tools including a microscope, 3D GOM Scanner, CMM, tweezers, X10 loupe and shadowgraph.

Inspecting precious phone parts including gold, platinum, diamonds, sapphires, emeralds and rubies and also inspecting non-precious parts such as leather and stainless steel.

Compiling cosmetic inspection reports for pre-production parts in order to give feedback to suppliers, so that they can improve the quality of the parts they make and ensure they are to the best possible standard for production.

Compiling reject reports and processing supplier returns.

Education

July 2015 – Successfully passed a LRQA QMS Auditor/Lead Auditor course based on ISO 9001:2008 August 2014 – Attended a basic metrology course and a CMM basics course at Mitutoyo August 2013 - 7 day course with Excel Partnership Training in SPC, MSA, APQP, PPAP, FMEA, Supplier Auditing and 8D Problem Solving July 2013 - CIPS Sourcing Foundation Module 2 June 2013 – CIPS Sourcing Foundation Module 1 May 2011 - Gemmological Association of Great Britain - Grade A in Diamond Practical Unit October 2008 – Buckinghamshire University - Pass qualification in Audio Production for live music events September 2003 – June 2006, Buckinghamshire Chilterns University College - BA Music Industry Management This 3 year course covered a variety of subject areas including:

The workings of a studio

Economics and finance

Music Publishing

Music Production

Music Marketing & Promotion

Live Event Management

Artist Management

Music Law September 2001 – June 2003, Farnborough 6th Form College 4 ‘A’ Levels

Business Studies

Geography

Music Technology

General Studies September 1996 – June 2001, Cove Secondary School 10 GCSE’s grade A-C Other Education 8D problem solving training course with Holmes & Mann. Introduction to CMM training course. Introduction to GOM scanning training. Self-taught in the inspection of precious gemstones. Attended a 1 day course in Investigating Ruby Sapphire and Emerald at the Gemmological Association of Great Britain. Presented a training course on the introduction to diamonds and precious stones standards and inspection.

Career Goals

I'm looking for an opportunity where I can utilise and build on my current skills in a dynamic and exciting environment. I particularly want to consolidate my auditing qualifications which I would like to develop to a 'skilled practitioner' level. I'm also keen on expanding my current knowledge of quality management systems, analytical techniques and quality tools. My next goal is to continue to develop as a quality engineer before progressing to quality management in a three to five year time frame.