W A L E E D M O H A M E D F O U D A

Country: Egypt City: Cairo, Damietta and Portsaid Willing to relocateEmail: waleed.mfouda@gmail.com

SummaryI am Communication and Electronics Engineer graduate, paved my experience in technological, business and commercial sides of the world, Engineering carved my mind to always think of the outcome of any theory and hence I am a resulted driven. I followed my passion and strived to have a unique career path by getting to different experiences in the past 15 years.I have Strong accumulated expertise in the field of Information Technology and Network Administration in large-scale Organizations (Petrochemical/ Oil &Gas, Engineering, Hospitals, Manufacturing & Trading, IT System Integration, Telecommunication Engineering).Experience in management of Network Systems, Desktop Management, Network Operation Centre management, Data Centre Operations Management, Infrastructure Project ManagementHands-on experience as IS Engineer (Manager Acting) who is responsible for the computer systems within a

company, overseeing installation, ensuring backup systems operate effectively, purchasing hardware and software, providing the ICT technology infrastructures for an organization and contributing to organizational policy regarding quality standards and strategic planning.Hands-on experience in managing and configuring LAN/ WAN Network Services which involve in planning network infrastructure, testing, implementation, maintenance service for daily operation. Hands-on experience managing various project up to 800 Million US Dollars which involve Desktop services, Server services, Application services and Network services. Project Management experience with history of achieving cost savings and enhancing system functionality.Ensure processes are aligned towards achieving committed SLAs and KPIsAlso I have strong Technical Experience at Business / Systems analysis, Process Modeling, Oracle and Microsoft SQL Server database administration and reporting systems; Experience in implementing, supporting and administering business applications such as Production Management Systems, Enterprise Asset Management, Maintenance Management, Financial & Accounting Systems, Document Management and creating end users manuals & documentation.

Skills

Business/System Analysis Solutions Integration Resource Management Budget Management Team Leadership

Wireless Networking Switches and Routers Cost Minimization Disaster Recovery Decision Making

DHCP / DNS ERP / EAM MAXIMO Microsoft Dynamics GP HMIS

Problem Solving Requirements Analysis Integration IT Outsourcing Telecommunications

System Administration Troubleshooting Document Analysis Training Engineering

Network Design Email Management Fortinet Project Management Project Planning

Network Administration Active Directory Software Installation Technical Support Databases

TCP/IP VMware Infrastructure Operating Systems Vendor Management

Microsoft SQL Server Oracle Testing Routing Data Center

W A L E E D M O H A M E D F O U D A

Work Experience

Senior Information Systems EngineerEgyptian Propylene and Polypropylene Co. (EPPC) – Cairo and Portsaid, Egypt January 2011 to PresentIndustry: Petrochemicals

Planning and implementing IT strategies, solutions and services, in order to aid employees to improve their performance and to achieve company goals in good way. So we are the first point of contact for staff seeking technical assistance for information technology issues and systems.

Technical lead on Data Center relocation project. Includes analysis, redesign, consolidation and re-deployment of all business hardware and technologies, as well as consultation and coordination with multiple third-party vendors.

Network management and administration including: Uninterrupted connection support to critical core servers, Routine server maintenance including security updates and service packs on Windows, SQL, File/Print, and internal Web and virtual servers, Fortimail mailbox monitoring and management and anti-virus/security investigation and updating, Monitoring network routers, switches, firewalls, remote site connectivity, internet, wireless access and security, Detecting, reporting, and mitigating physical security compromises of any system according to established guidelines; configuring and monitoring system backups, performing periodic restorations, WSUS administration and deployment, Manages Windows 2008 domain with Active Directory and Group Policy, Enterprise hardware, printer and software management.

Developed and implemented new backup and disaster recovery plans to protect against company data loss on site and off site.

Facilitates the development of and works with stakeholders to define design requirements for the application/systems and other technology implementations.

Manages financial aspects of the IT Department, including purchasing and budgeting, selection of IT vendors and assigned projects.

Develop and support company IT policy standards and operating guidelines to ensure product and services deliveries meet the desired Quality Management Standard (ISO9001:2008).

Admin Microsoft Active Directory With all domain Roles and Features. Admin Kaspersky Anti-virus protection server. Admin Acronis Backup & Recovery Server. Responding to inquiries and requests for assistance with company's computer systems and PCs. Identifies problems, troubleshoots and provides advice to assist users in Microsoft and Non-

Microsoft Systems (Mac – Linux – android... Etc.). Upgrades, installs and troubleshoots networks, networking hardware devices and software. Maintains inventory of equipment and parts as well as documentation of vendor activities. Lead, Manage and support the selection and implementation of the ERP (Microsoft Dynamics GP)

and EAM (MAXIMO) systems. Ensure that all security protection are effective (firewall-antivirus programs permissions-passwords-

backup data). Ensure compliance with software licensing requirements, planning upgrades of hardware and

software systems; maintain data security and storage procedures. Admin the contracts between my company and other company who perform services to my company

like ISPs. Meets financial objectives by forecasting requirements, preparing an annual budget, scheduling

expenditures, analyzing variances, initiating corrective actions.

W A L E E D M O H A M E D F O U D A Updates job knowledge by participating in educational opportunities, reading professional

publications, maintaining personal networks, participating in professional organizations.

Ensuring design of systems and seeing to how all components work properly together. Monitoring networks so as to ensure network security and availability to specific users. Maintaining integrity of the network, server deployment, and their security. Ensuring network interconnection throughout the company's LAN/WAN infrastructure. Designing and deploying networks. Assigning configuration of authentication and authorization of directory services.

Head of Information Systems DepartmentMAGRABI Eye Hospitals and Centers – Saudi ArabiaMarch 2008 to October 2010Industry: HealthCare/Hospital

Where necessary, re-engineer applications support to ensure it aligns with business processes, tactical planning, and strategic vision.

Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.

Develop and review budgets for and from IT department divisions and ensure they comply with stated goals, guidelines, and objectives.

Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.

Make recommendations for the improvement of the IT infrastructure and IT systems. Develop bid requirements for all hardware and software upgrades, reviews submitted bids for

compliance with stated requirements, and makes the appropriate award. Authorize and oversee the deployment, monitoring, maintenance, development, and support of all

hardware and software based on department needs. Develop business case justifications and cost/benefit analyses for IT spending and initiatives. Direct research on potential technology solutions and implementations in support of new initiatives,

opportunities, and procurement efforts. Oversee provision of end-user services, including help desk and technical support services. Develop and implement all IT policies and procedures, including those for architecture, security,

disaster recovery, standards, purchasing, and service provision. Oversee negotiation and administration of vendor, outsourcer, and service agreements. Manage IT staffing, including recruitment, supervision, development, evaluation, and disciplinary

actions. Plans, manages and oversees the implementation of LAN and WAN networking Security at the

corporate level. Anticipates future WAN and LANs network’s needs, identifies proactive solutions to satisfy needs. Forecast future IT Department needs via statistical analysis.

Information Systems SpecialistMAGRABI Eye Hospitals and Centers – Saudi ArabiaFebruary 2003 to March 2008Industry: HealthCare/Hospital

Supporting LANs, WAN, network segments, Internet access, and intranet systems. Maintaining system efficiency. Managing enterprise infrastructure & working closely with IT superiors, vendors, suppliers. Ensuring design of systems and seeing to how all components work properly together. Troubleshooting the problems reported by users. Implementation of various scripts and procedures to ensure that the system would meet production

standards (monitoring, backups, exports etc.).

W A L E E D M O H A M E D F O U D A

Manage security, capacity planning, and database support for Oracle database. Configure Routers and Switches of Cisco. Network Administration, Network Security, and maintenance for 750 nodes. DNS, Active Director, DHCP, ISA Server, Antivirus Server. Hardware maintenance fundamentals & Software maintenance, Responsible of Backups. Participation in the implementation of:- Hospital Management Information System (HMIS) package including (Reservations and

appointments, Inpatient and accommodation, Operations Management, Patients accounts, Medical Record, Laboratory, Pharmacy) modules.

- Financial Management Information System (FMIS) package including (GL, Inventory, Accounts Payable “ACP”, Accounts Receivable “ACR”, Fixed Assets, Payroll, Cashier, Personnel, Banking) modules.

Training, liaising and supporting local and remote area network users. Handling support and feedback

Investigating current applications, costing new or modified systems and agreeing proposals. Writing new software and operating manuals. Testing the software to ensure that it operates

satisfactorily.

IT Support EngineerConsultant Group for Information Systems – Cairo, EgyptApril 2002 to January 2003Industry: Information Technology

Responding to inquiries and requests for assistance with company's computer systems and PCs. Identifies problems, troubleshoots and provides advice to assist users. Admin. Windows Active Directory Domain Controllers. Design, Implement, Install and Support LAN Projects. Identify customers’ requirements and provide design of solutions. Hardware and software support for large numbers of companies. Implemented a complete environment for source control and installation stability. Technical support engineer. Business Implementation. Implementation of various scripts and procedures to ensure that the system would meet production

standards (monitoring, backups, exports etc.)

Telecommunication EngineerNational Service Project Organization – Cairo, EgyptApril 2000 to January 2002Industry: Telecommunications

Responsible for designing, engineering and coordinating the construction of telecommunication equipment and systems 

Ensured all telecommunication facilities sites was standard Responsible for ensuring all sites had the standard required equipment for operations this included

Fiber, Microwave, MPLS and Communications Managements Systems  Managed the testing and trouble shooting of all telecommunication issues (radio, network, fiber,

data, microwave and SONET)  Managed the administering of the Communication Management Systems (e.g. HP Open view,

Circuit Management System to evaluate new technologies for future and potential utilization.  Managed telecom coordinators and field support employees regarding installation of

telecommunication hardware and software on various telecommunication platforms 

W A L E E D M O H A M E D F O U D A

Responsible for preparing bid specifications and proposals to evaluate new vendors for the establishment of new contracts 

Managed project proposals to define goals, identify the scope, background, and need, and ascertain cost of equipment, parts, and services 

Responsible for managing projects implementing a course of action for project material and project progression. 

Managed all telecommunication issues to forecast ways to reduce cost and future issues  Responsible for Designing telecommunication sites to establish building a tower placement,  Responsible for ensuring the correct power requirements, antenna tower placement, and

telecommunication equipment is in place for all new and existing towers  Responsible for researching local laws, rules, regulations, ordinances, policies, and procedures to

ensure compliance of telecommunication systems  Responsible for selecting new telecom sites by conducting radio surveys, filing documents, drawing

up documents for approval, drafting construction drawing, and following through to approval 

Education

BSc in Communication and Electronics Engineering

Computer and Automatic Control Branch

Mansoura University - Egypt

September 1995 to May 2000

Languages

Language: Arabic Language: EnglishLevel: Native Language Level: Very Good

Additional Information

Supervisory skills  Team working ability  System Integration  Work under pressure and stress  24 x7 working ability and on call support  Fit in a dynamic working environment  Meeting user needs and requests  Critical time Decision making  Prioritize work  Problem Solving skills