Sangmin(Sam) LeePERSONAL SUMMARY

As a highly-motivated and results oriented IT manager throughout the past 8 years, I became very passionate about delivering positive performance metrics and building team efficiencies. During my tenure at Tennis Canada, I was able to lead an intricate IT team towards always completing our objectives and delivering projects on-time, even amidst high-paced and demanding environments. Our ability to understand, implement and support IT infrastructure, along with managing vendor relationships, enabled us to be successful throughout my term there.The excitement of working on Canada’s largest world class tennis tournaments, have inspired me to position myself, in order to passionate handle high-tier projects for my next potential employers.

WORK EXPERIENCE

Tennis Canada ~ IT Manager (Sep 2009 – July 2015)Tennis Canada ~ Web Manager (Dec 2007 – Sep 2009)

RESPONSIBILITIES

Create, update, manage and monitoring of IT user accounts and policies Manage Active Directory accounts, Hardware procurement and configuration:

Laptops / Desktops/ Tablets, Mobile Devices HP Servers / Virtual Machine Management CISCO desktop phones CISCO networking devices

Communication and relationship management of IT related sponsors, partners, and internal departments

Run and Operate Toronto’s IT branch during major tennis tournaments (ie Rogers Cup) and support Montreal and other branches

Design and Manage event logistics [including planning for failovers and emergencies] to ensure smooth operation during major events

Create and manage IT operational and project budgets. Responsible for implementation of business changes, including documentation mockups,

establishing process changes, and architecting operation efficiencies Responsible for Development, and Management of Tennis Canada websites and web servers. Supporting new business requirements; new infrastructure design, planning, project

management and implementation Involved in the project development life cycle by identifying business needs, facilitating

analysis, designing, development, testing, and implementation of all applications and Tennis Canada events.

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KEY SKILLS AND COMPETENCIES

Provide project consultancy on methodologies, documentation and direction Effective management of employees in a very fast-paced, high stress environments for

extensively long periods of time Intensive knowledge of web development, applications, e-commerce, and video streaming

technologies Working knowledge of HP, CISCO switches and servers. Working knowledge of telecommunication devices [BIX, CISCO CUC, CCM] Provide training to employees to develop new skills, thereby increasing efficiencies and

capability to carry on new additional responsibilities Create an engaging, motivated and passionate working environment where employees can excel

at work and foster their personal and career growth Relationship Management Evaluation of current business and IT practices to identify requirements vulnerabilities and

build upon efficiencies Work with teams to create campaigns and promote Tennis Canada’s “Mission Vision Values” Highly self-motivated problem solver

PERSONAL DETAIL

Address: 84 Orchardcroft Crescent. Toronto, ON M3J 1S8Phone: (647)289-6154Email: sam.sangminlee@gmail.comDriving License: YesNationality: Canadian

ACADEMIC QUALIFICATIONS

B.Sc. Applied Computer Science, Ryerson University, 2005

REFERENCES – Available on request.

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