8/7/2019 Cusumano_FINAL_Theory of Services in Product Industries

1/6

8/7/2019 Cusumano_FINAL_Theory of Services in Product Industries

2/6

8/7/2019 Cusumano_FINAL_Theory of Services in Product Industries

3/6

8/7/2019 Cusumano_FINAL_Theory of Services in Product Industries

4/6

8/7/2019 Cusumano_FINAL_Theory of Services in Product Industries

5/6

8/7/2019 Cusumano_FINAL_Theory of Services in Product Industries

6/6

http://digital.mit.edu/