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Executive Director: Richard van Huyssteen ICTS OVERVIEW Customer Services Division Director: Kira Chernotsky Senior Manager Helpdesk Willie Du Plooy Helpdesk Student Computing Services Helpdesk Megan Abrahams Kurt Brevis Training and Communications Senior Manager Educational Technology Services Wayne Abrahamse Classroom Support Services Shaun Roberts Enterprise Infrastructure Services Director: Andre Le Roux Systems Division Director: Glenn Hurlow Development Services Workplace Services Application Support Information and Cybersecurity Core Infrastructure Services ICT Facilities Project Management Office System Development Analysis and Systems Development Content Architecture Systems Access Executive Office eResearch Business Services Finance and Acquisitions Human Resources Vacant Bruce Fielies Pierre Neethling Roshan Harneker Randolph Thompson Robert Lefebure Sean Bester Vacant Jenny Wood Tina Seale Abigail Overmeyer Dale Peters Penny Thompson Khalid Chogle Executive Office Customer Services Division Enterprise Infrastructure Services Systems Division Vacant Vacant

CUSTOMER SERVICES DIVISION - Dashboardwebcms.uct.ac.za/sites/default/files/image_tool/images... · 2019-03-18 · Siviwe Bam Sopakama Cele Senior Manager Service Desk Willie du Plooy

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Page 1: CUSTOMER SERVICES DIVISION - Dashboardwebcms.uct.ac.za/sites/default/files/image_tool/images... · 2019-03-18 · Siviwe Bam Sopakama Cele Senior Manager Service Desk Willie du Plooy

Executive Director: Richard van Huyssteen

ICTS OVERVIEW

Customer Services Division

Director: Kira Chernotsky

Senior Manager HelpdeskWillie Du Plooy

Helpdesk

Student Computing Services

Helpdesk

Megan Abrahams

Kurt Brevis

Training and Communications

Senior Manager Educational Technology Services Wayne Abrahamse

Classroom Support Services

Shaun Roberts

Enterprise Infrastructure Services

Director: Andre Le Roux

Systems Division

Director: Glenn Hurlow

Development Services

Workplace Services

Application Support

Information and Cybersecurity

Core Infrastructure Services

ICT Facilities

Project Management Office

System Development

Analysis and Systems Development

Content Architecture

Systems Access

Executive Office

eResearch

Business Services

Finance and Acquisitions

Human Resources

Vacant

Bruce Fielies

Pierre Neethling

Roshan Harneker

Randolph Thompson

Robert Lefebure

Sean Bester

Vacant

Jenny Wood

Tina Seale

Abigail Overmeyer

Dale Peters

Penny Thompson

Khalid Chogle

Executive Office

Customer Services Division

Enterprise Infrastructure Services

Systems Division

VacantVacant

Page 2: CUSTOMER SERVICES DIVISION - Dashboardwebcms.uct.ac.za/sites/default/files/image_tool/images... · 2019-03-18 · Siviwe Bam Sopakama Cele Senior Manager Service Desk Willie du Plooy

eResearch Centre Director

Dr Dale Peters

Executive Director: Richard van Huyssteen

EXECUTIVE OFFICE

David Aikema Adrianna Pinska

Business Services Manager

Penny Thompson

Administrators

Jenny DixonMeagan Petzer

Lana RhodaSamantha Deaney

Governance, Risk & Compliance

Vacant

Ad hocSamantha Marumisa

Project Office ManagerRobert Lefebure

Leon Alexander

Finance ManagerKhalid Chogle

Assistant Management

AccountantRukayah Isaacs

Cost RecoveryElthel Lakay

Governance, Risk & Compliance

Vacant Acquisition Services

Carlisle AnthonyCharmaine Geyer

Michael HarrisAndre Hahn

Acquisition Services

Supervisor Richard Ferreira

CSA and Supplier

LiasonLoren Engel

HR PractitionerAbigail Overmeyer

Customer Services Division

Enterprise Infrastructure Services

Systems DivisionOVERVIEW

Page 3: CUSTOMER SERVICES DIVISION - Dashboardwebcms.uct.ac.za/sites/default/files/image_tool/images... · 2019-03-18 · Siviwe Bam Sopakama Cele Senior Manager Service Desk Willie du Plooy

Front Office Consultants

Ayanda MlomboLuvo MketoSiviwe BamSopakama Cele

Senior ManagerService DeskWillie du Plooy

Helpdesk ManagerKurt Brevis

Executive Director: Richard van Huyssteen

Director: Kira Chernotsky

CUSTOMER SERVICES DIVISION

Helpdesk ManagerMegan Abrahams

Training and Communications

Student Computing Services Manager

Shaun Roberts

Classroom Support Services Manager

Vacant

Helpdesk ManagerKurt Brevis

Helpdesk ManagerKurt Brevis

Consultants

Fahiem JattiemMfusi PapuGoolaam MohamedJames DamsterTracey MandelAndrew StephenSamuel MazibukoGershon HutchinsonIshaaq KhanJeffrey SeptemberMark TheronMarvin MellemZamani MhlongoNtombi MngxeShahiema SchullerFouzia RobertsOdwa MapongwanaAndries du ToitNtuthuzelo ShoshaNorman HeblerValento ArendseNjabulo MncwabeSipho MzolaHlalanathi MadotyeniCarmen KannemeyerAlain BrownMoshoeshoe SetlolelaColan MelodyBarrett FlowersSteve GoliathZanokhanyo NgqoyiyaBazise Baba

Student Consultants

(Ad hocs)

Helpdesk ManagerKurt Brevis

Helpdesk ManagerKurt Brevis

Customer ServiceRepresentatives

VacantIsaac Pikwane

Installations and Workshop

(Consultants)Ivor Arendse

Helpdesk ManagerKurt Brevis

Central SwitchboardOperators

Rene BrownBianca Kaiser(Ad-hoc Pool)

Research andDevelopment

(Consultants)

Helpdesk ManagerKurt Brevis

CommunicationsCo-ordinators

Yacoob ManjooCindy MathysNiki McQueen

Training Manager

Charmaine van der Merwe

Helpdesk ManagerKurt Brevis

Trainers

Ghamza JacobsLaz Taho

Helpdesk ManagerKurt Brevis

Lab Administrators

Gerhard MohamedTheo ArmstrongGarth HectorHilton KannemeyerLee-Anne Smith

Helpdesk ManagerKurt Brevis

Assistant Lab Administrators

Earl KalakodaLyle RimmerButho NdimandeBarry LakayMartin MarcianoHanyani Mbungele

Helpdesk ManagerKurt Brevis

Student Lab Assistants

(Ad hocs)

Senior ManagerEducational Technology Services

Wayne Abrahamse

Helpdesk ManagerKurt Brevis

Classroom SupportServices SeniorConsultant

Garth Herman

Helpdesk ManagerKurt Brevis

Classroom SupportServices OnsiteConsultants

Adeeb LatoeChad MareeDenzil ManelBusie NgwenyaClint OliverTaariq Clark

Helpdesk ManagerKurt Brevis

Classroom SupportServices Administrator

Deon Alexander

Helpdesk ManagerKurt Brevis

Classroom SupportServices HelpdeskConsultants

Emma Sue PetersNicole Thompson

Helpdesk ManagerKurt Brevis

Student Assistants

(Ad hocs)

Helpdesk ManagerKurt Brevis

Customer Services Administrator

Amandla Marwarwa

Executive Office

Enterprise Infrastructure Services

Systems Division

OVERVIEW

Page 4: CUSTOMER SERVICES DIVISION - Dashboardwebcms.uct.ac.za/sites/default/files/image_tool/images... · 2019-03-18 · Siviwe Bam Sopakama Cele Senior Manager Service Desk Willie du Plooy

Executive Director: Richard van Huyssteen

ENTERPRISE INFRASTRUCTURE SERVICES

Senior Technical SpecialistDevan Govender

Director EIS: Andre le Roux

Core Infrastructure ServicesVacant

Software Development ServicesVacant

Application SupportPierre Neethling

Information and Cybersecurity Services

Roshan Harneker

Project Management OfficeRobert Lefebure

Workplace ServicesBruce Fielies

Technical Specialist

VacantVacant

Senior Systems Engineer

Warren McClintonSteve Ndabeni

Senior Technical Specialist

Brent BoswellTimothy Carr

Edgar ChikweteHeine de JagerWaylon HorneAndrew Lewis

Erisan NyamutenhaAshley RustinAndre Stander

Technical Specialist

Dan FrancoNicholas Hussey

Riaan Barkhuizen

Senior Technical Specialist

Ashraf AbbasNelis LamprechtLeon Liebenberg

Senior Technical Specialist

Michael MichielVacant

Technical Specialist

Durie SolomonsMuzi Lubusi

Vacant

Technical Specialist

Mark van HeerdenRiedewaan Jacobs

Craig BeukesGerhard van Wyk

Senior Systems Engineer

McGuigan LakayRaymond Maclean

Russell SmithJames Damster

Senior Technical Specialist

Suleiman da Costa

Senior Systems Engineer

Mkhanyisi Ndlanga Thulasizwe Ntsele

Hendrik Olivier Zi Kapfumvuti

Systems Engineer

David De La Croes

Senior Systems Engineer

Jamiela Dawood

Systems Engineer

Carlos AdaoFagrie AlexanderAntonio Filander

Kyle Woods

Executive Office

Customer Services Division

Systems Division

OVERVIEW

ICT Facilities ManagementRandolph Thompson

Computer Facilities Officer

Bongani Quwe

Systems Engineer

Vacant

Leon Alexander

BI Analysis

Arlene Hanmer

Page 5: CUSTOMER SERVICES DIVISION - Dashboardwebcms.uct.ac.za/sites/default/files/image_tool/images... · 2019-03-18 · Siviwe Bam Sopakama Cele Senior Manager Service Desk Willie du Plooy

Senior Manager: Systems Portfolio 1Sean Bester

Executive Director: Richard van Huyssteen

SYSTEMS DIVISION

Senior Manager: Systems Portfolio 2Vacant

People Tools Student Systems BI Development

Specialist DeveloperJason Weeks

Senior DevelopersSusan BenekeJaynick Louw

Specialist Systems Analyst

Paul SteenkampDeon Coetzee

Faizel Ebrahim

Senior SystemsAnalysts

Michelle Cook Asanda Ntsangani

Systems AnalystsChiedza Khumbula Lazola Magobiyane

Xolo Pono

Specialist DeveloperRuan Bekker

Senior DeveloperVacant

SAP Support Business Analysis

Specialist DeveloperKeith Koopman

Dirk Brand

Senior Business Analyst

Trevor JoubertAyesha Ismail

Senior DeveloperTony Baard

Manager: Systems Access

Tina Seale

Manager: Content ArchitectureJenny Wood

Content Architecture Systems Access

Senior Content Analyst / Developer

Catherine Fortune

Senior Systems Access ConsultantThembani MzimkuluGeraldine Abrahams

Records Management System

AnalystJani Coetser Junior Systems

Access ConsultantAaron Letswalo

Director: Glenn Hurlow

Specialist Systems Analyst

Shafiq Mayer

Senior Systems Analysts

Carl WilliamsDavid FerreiraZikhona Mkoko

DeveloperVacant

Executive Office

Customer Services Division

Enterprise Infrastructure Services

OVERVIEW