Customer Service

Essentials

Walk In The Customer Shoes

• Greet Me.• Value Me.• Help Me.• Listen To Me.• Invite me Back.

First Impressions

Did you know that 80% of communication is non-verbal

Phone Etiquette

86% of the message received is through tone of voice!

How to Handle Angry Customers

http://www.liveleak.com/view?i=2c0_1249654686

Because I take careOf myself first,

I can take care of others even better

SacWorks Website & Event CalendarSacWorks

SacWorks Events Calendar

The SacWorks Events Calendar/Events Scheduler will be used to schedule and enroll Center/Site customers into workshops.

Your Success Starts Here!

Thank you!