Upload
ndasilvarealtimeseating
View
505
Download
4
Embed Size (px)
DESCRIPTION
Increase your business revenue = increase your loyal customer base + turn loyal customers into RAVING FANS
Citation preview
How do you increase the number of loyal customers in your business and then make them RAVING FANS
of your business ……………………..
Development of a deeper relationship Installing an app on a Smart Phone signifies a deeper relationship between you and your customers. You have in effect ‘given’ something to them which they associate a value with. This proposition is more ‘special’ than merely sending customers to your website
Brand Awareness
Customers see your app icon on their phone screens every day. Customers may not even realise that subconsciously they look at your Brand every single day and more likely than not, more than once!
Reward Loyalty
It’s a fact, the more you reward people for being loyal to you the more intense their loyalty becomes…reward does not necessarily mean discount!
Loyalty evokes loyalty
Loyal customers are the best advocates for your business and if your app is engaging and allows for effortless sharing, they will “share” your app through their social channels
Direct Engagement
Engagement is a two way street so allow customers to feedback to you if they so wish. Allow them to contribute to the engagement of the app and give them a sense of belonging –Who doesn’t want to belong to the best and coolest “fan club” in the world
Make it Easy
Make it effortless for loyal customers to contact you, communicate with you (remember: 2 way street!), vote for you, book…..you get the idea!
Reminders
Send FREE push notifications to your loyal customers [to all your app users] reminding them about upcoming events, new services, VIP rewards or any other thing you think would interest them. This demonstrates how much you care about them.
Reminders
The most quoted reason most customers leave and take their business elsewhere… “the business I currently buy from just doesn’t care about me”
A cool, edgy and engaging iPhone and
Android app ONLY for businesses that
consistently buck the trend and who want
to stand out from the crowd.
The app’s sole purpose is to increase
levels of customer loyalty and help
businesses cultivate this loyalty,
guaranteeing a business’s ability to
multiply their revenue!
The ultimate loyalty tool for your business