Cultural Heritage in REGional NETworks REGNET Extended Project Group Meeting Den Haag, 2002-11-21 - 2002-11-23

Cultural Heritage in REGional NETworksCultural Heritage in REGional NETworks

REGNETREGNET

Extended Project Group Meeting

Den Haag, 2002-11-21 - 2002-11-23

November 2002

2


Agenda for the MeetingAgenda for the Meeting

Thursday, 2002-11-21

09:00 - 09:15 Opening (MUS)

09:15 - 10:30 General Project Management

Issues (All WP Leaders)

10:30 - 11:00 Coffee break

11:00 - 12:30 Work Session 1(Groups)

12:30 - 13:30 Lunch


09:00 - 09:15 Opening (MUS)

09:15 - 10:30 General Project Management

Issues (All WP Leaders)



12:30 - 13:30 Lunch



15:30 - 17:00 Working in groups

Summarize and prepare reports (Work Session 1+2)In parallel: CSC group

17:00 - 18:00 Reporting on issues of the first day (by a rapporteur, 1 per

group)

18:00 End of the 1st day

20:00 Social Dinner





group)

18:00 End of the 1st day

20:00 Social Dinner

November 2002

3



Friday, 2002-11-22




12:30 - 13:30 Lunch







12:30 - 13:30 Lunch





group)

16:30 - 18:00 Final consolidation

18:00 End of the 2nd day

20:00 Social Dinner


group)


18:00 End of the 2nd day

20:00 Social Dinner

Saturday, 2002-11-23

Open for further bilateral/specialised discussions:- advantages/disadvantages,- training on tools,- working on workflows.

November 2002

4


Goals of the MeetingGoals of the Meeting

The main goals:

1. Tool training (!) Use the tools for practical (demonstration) work following the prepared How To‘s

2. Usability testing Test the tools with regard to the usability => A first set of questionnaires Pretest for the „real“ usability tests => Adapt questionnaires, gain experience (Best-Practise, Worse-Practise)

3. Plan the remaining months ... Tasks, priorities, responsibilities

November 2002

5


General Management IssuesGeneral Management Issues

General Management Issues

All WP Leaders

9:15 - 10:30

- General Management Issues (AIT)-Overview about WP 4 (TARX)- WP 4.1 Working Plan (IMAC)- WP 4.2/WP 4.3 (VALT, IAT)

- Technical & Content Status (VALT)- Reports on first demonstration activities (IMAC, ...)

- ...

November 2002

6


WP 4 Demonstration, Assessment & EvaluationWP 4 Demonstration, Assessment & Evaluation

Overview of tasks in WP 4

Deliverable D11:

Evaluation Report:“REGNET trial

service and recommendations”

IAT2003-03-07

Task Briefs

T 4.1Execution of the demonstration

phase (trial service)

Responsible: TARX

Interim Report IR 4.1

Edited by TARXDue by:

2003-01-31

Deliverable D9:

Report:

”REGNET System operation"

TARX2003-03-07

T 4.2Refinement of

system and services where appropriate and

necessary

Responsible: VALT

T 4.3Analysis of trial

service, assessment and evaluation of the

system

Responsible: IAT


Edited by VALTDue by:

2003-01-31


Edited by IATDue by:

2003-01-31

Deliverable D10:Prototype:“REGNET -

Demonstration(Trial Service)”

VALT2003-03-07

November 2002

7


Main objectives & expected results:

Initialisation of the service and maintenance

Documentation of the system behaviour and performance

Documentation of user responses

Effort for WP 4.1: 55,9 PM

= > Working program for Den Haag: A set of documented usability tests

WP 4.1 Execution of DemonstrationWP 4.1 Execution of Demonstration

Overview of WP 4.1

November 2002

8


For feedback and documentation:

• Reference Model (available content& functions templates)

• Questionnaires for user feedback• Templates, e. g. for case studies

& guidelines

Methodology

Work package leaders

Strategies:

• Set up the reference model of the concerned content

• Set up scenarios related to the

workflows of content provider

Demonstration

Content providers


Workplan: Tasks within WP 4.1

November 2002

9


Carry out and manage demonstrations:

• Provide access to a substantial part of content

• Use REGNET-Facilities• Define workflows & products• Demonstrate system to others

(usability testing with internal and external groups)

Demonstration

Operate & Offer infrastructure:

Ongoing task of all content providers

• Install software• Set-up testbed sites• Set-up “databases”

Ongoing task of all CSC operators & test centers


November 2002

10


Demonstration

• Demonstrate possible usage

scenarios of REGNET Tools,• Training in effective usage/task

support ...• Guidance for integration in work

flow content of content providers

• Deliver and adapt software components according to the feedback gathered. ( -> Task 4.2.)• Collect and analyse user and

system behaviour data.

( -> Task 4.3.)


Training in usage of tools:

Software developers

Software developers& WP 4 coordinators

Further content development:Internationalisation, topic mapsDependant on feedback - if necessary and required!

November 2002

11


Give feedback:

• Own experiences (e.g. case studies) • Test user “feedback” (usability tests)• Built groups for working on specialized

topics (integrate external partners)

Feedback & Documentation

Ongoing task of content providers, CSC operators & test centres

Consolidate collected feedback/results,

assess, final evaluation (-> Task 4.3.)

Task leaders


Content provider, CSC operators & Test Centres as authors (case studies), con-tributors (links), editors (structure) and users

Build up a knowledge base for project know-how and experiences (case studies, forum (working groups),

guidelines, FAQs …)

November 2002

12



Give feedback:

• Prepare posters, brochure, fact sheets, ... • Prepare best practice dissemination

(case studies)• Promote the project, test phase etc.,

e.g. by organising information events,distribute material, prepare newsletters...

• Attract and promote participation

Task for all partners

Marketing

• Setting up and contribute to reference model • Ongoing status reporting

Reporting

Content providers, software developer

• Interim reporting and final reporting

Task leader(s)

Other issuesStrategic development:

CSC operators &Test Centres

• (Re)define service portfolio• (Re)define service levels/fees• Other services (see above)

November 2002

13


Demonstration ActivitiesDemonstration Activities

Report on first demonstration issues

IMAC

- The REGNET Testbed Campaign

- REGNET Information Events

- First Feedback – Main Topics

November 2002

14


Goals & RequirementsDemonstrate and test the REGNET developments. >> Market preparation, new partners

Testbed-Activities 1.10. 2002 - 31.3. 2003

The REGNET Testbed Site

http://ww.regnet.org/testbed

http://regnet.arte24.ch

1. Contribute test data

2. Describe data structures

3. Feedback!

First actions in Austria &Switzerland & Germany


Access point for new partners(test users): Search, access owndatabases, consultancy ...

http://csc000.cscaustria.at/linkbrowser/regnet.html

http://csc000.cscaustria.at/linkbrowser/regnet.html

November 2002

15


1. Confirme participation

Participation - Step-by-Step

2. Information about data &structures

3. Setup XML-database, import of existing data

4. Work with the system

5. Feedback (Test report)

Data entry (own data),

Multisite search,

E-Shop and Auction,

Tool for the production of smallpresentations, catalogues ...

Portal services (forum, ...)

Tools for the test:

Testbed material available: Registration forms, Checklists,Guidelines (english, german), flyer, ...

To promote the action: first roadshows & other events …


November 2002

16


Participants Results/Next Steps

Interesting feedback

1 new partner

Several contacts

Customer base

Newsletter

Working group

(1) REGNET Information Event, 24.10. 2002 Zürich

Approx. 70 participants, mainly museums invited on the basis of own mailing list and in cooperation with the official museum organisation in Switzerland (VMS-AMS)


Best-Practise: An established partner for the promotion!

Presentation, Report, Case Study & FAQ available

November 2002

17


Participants Results/Next Steps

Contact to a small E-Publishing company (World-of-Culture)

Contact to the Deutschen Museumsbund

Contact to another EU-Project for supporting evaluation (VNET 5)

(2) EVA Berlin 2002, 07.11. 2002

Exhibition & Conference: A REGNET booth and 2 presentations during the conference.

Participants: Suppliers of online information services/E-Publishing services, cultural institutions and research institutions


Presentation, Report, Case Study & FAQ available

November 2002

18


Case Study TemplateCase Study Template

Template for :

I. Targets to the event

II. Planning and preparation of the event

III. Evaluation of the event

C a s e S tu d y : [R E G N E T D e m o n s tra tio n A c t iv i ty ]

M a r k e t E n g in e e r in g : P ro m o t in g R E G N E T

C a s e S t u d y : [R E G N E T D e m o n s tr a t io n A c t iv it y ]

0 . T h e R E G N E T - P ro je c t

1 . T a r g e ts o f th e d e m o n s t r a t io n a c t iv i t y

2 . P la n n in g a n d p r e p a ra t io n o f t h e a c t io n

3 . C o u rs e b e fo re th e a c t io n

4 . C o u rs e o f t h e a c t io n


=> Use this template for further case studies (Knowledge base)

November 2002

19


First feedback ofFirst feedback ofparticipantsparticipants

Topic Maps

Visitors not familiar with it, but interested

Curious about new method of content structuring

REGNETSystem

Advantages & DisadvantagesWhy participate/use?

ASP-Modell, Costs

Networking: Integrate existing databases/servers, …

TechnicalAspects

Features of the system, furtherdevelopment (full-service system)

Copyright-Issues

Storage of data, usage ofstandards, …

Main areas

of interest


XML and relational databases(why, interfaces, …)

November 2002

20



Frequently Asked Questions

A list of Frequently Asked Questions

General questions:

a) Which are the advantages/disadvantages of the system? - ... compared to competitive products? - ... why to use REGNET and not another system/tool set?

b) Will the system remain stable in the future as well? c) What will happen after the REGNET-system ceased to exist

(e.g. after a period of 12 years)? User & Usage of the system d) Who is allowed to get access to the system (e. g. search in the databases)? e) Will it be possible to use/purchase selected components only? f) Will it be the possible to test/use the system without active participation

(e.g. search only)?

Testbed Activities & Participation

g) What is the use of participating in the REGNET-Testbed? h) What expense of manpower is needed at the side of the participants? Which are other

costs must be planned? i) What will happen after the Testbed phase? Is there any obligation?

List of about 30 FAQs to beanswered !

>> Together with a discussionof advantages & disadvantages(Final Consolidation Session)

November 2002

21


Working SessionsWorking Sessions

Working Sessions: Tool Training & Testing

11:00 - 15:00

Afterwards: Summarize and prepare reports

Results of Work Session I and II should bereported at the end of the first day!

17:00 - 18:00

November 2002

22


Concept of Work Sessions (rotation)Concept of Work Sessions (rotation)

• Responsible technical partner(s): expertise of tool or a group of tools

• Group of content partners: rotate to attend all work topic groups

• Responsible technical partner(s): expertise of tool or a group of tools

• Group of content partners: rotate to attend all work topic groups

Technical partner(s) present the tool(s):

What to do with (Know-what)

How to deal with (How to?)

Technical partner(s) present the tool(s):

What to do with (Know-what)

How to deal with (How to?)

Scenarios set up by the content partners:

Using the tool(s)

Write down observations regarding the questionnairesand the tool(s)

Scenarios set up by the content partners:

Using the tool(s)

Write down observations regarding the questionnairesand the tool(s)

EACH WORK SESSION (WS)

Write down & report results:• observations• comments on questionnaires• ...

Write down & report results:• observations• comments on questionnaires• ...

1

3

260min.

90min.

30min.

November 2002

23


Application flow of Work SessionsApplication flow of Work Sessions

Work Topic 2E-Business

(Shop, Auction,Procurement)

Work Topic 2E-Business

(Shop, Auction,Procurement)

Work Topic 1Search & Re-trieval, Data

Entry, Thesau-rus Management

Work Topic 1Search & Re-trieval, Data

Entry, Thesau-rus Management

Work Topic 3E-Publishing,Topic Maps,

Multilinguality

Work Topic 3E-Publishing,Topic Maps,

Multilinguality

Work Topic 4Portal & Modules

navigation issues

Work Topic 4Portal & Modules

navigation issues

Technical Partner: AIT

Technical Partner: AIT

Technical Partner: VALT,

ZEUS

Technical Partner: VALT,

ZEUS Technical

Partner: TARX

Technical Partner: TARX

Technical Partner: MOT

Technical Partner: MOT

Content Partners: NRM,

SUL

Content Partners: NRM,

SUL

Content Partners: CC,

ONB

Content Partners: CC,

ONB

Content Partners: MUS,

MECH

Content Partners: MUS,

MECH

Content Partners: GRAN

IAT, ICCS

Content Partners: GRAN

IAT, ICCS

Every group

(G) takes

course in

every WT

WT n

G 1 G 3G 2 G 4

November 2002

24


Rotation of Work SessionsRotation of Work Sessions

WS 1

WS 2

WS 3

WS 4

WT 1 WT2 WT 4WT 3

G 1 G 2 G 3 G 4

G 4 G 1 G 2 G 3

G 3 G 4 G 1 G 2

G 2 G 3 G 4 G 1

WS = Work Session, WT = Work Topic, G = Group

Building of groups

November 2002

25


Guidelines for Work SessionsGuidelines for Work Sessions

Please give a short presentation:- Impression of the tool- Strenghts and weaknesses - Necessary improvements- ...

Comment on=> Experiences with questionnaires=> Comment on the methodology...

Reporting (1 rapporteur), 15 min.17:00 - 18:00 Guidelines for the

work sessions

[Electronic version]

Questionnaires together with scenarios

[Electronic versions]

November 2002

26


Report on the Working SessionsReport on the Working Sessions

November 2002

27


The 2nd Meeting Day

November 2002

28



Friday, 2002-11-22

09:00 – 11:30 Work Session 3(Groups)



12:30 - 13:30 Lunch

14:30 – 16:00 Working in groupsSummarize and prepare reports





12:30 - 13:30 Lunch

14:30 – 16:00 Working in groupsSummarize and prepare reports



Reports of the Working groups

Advantages & Disadvantages



Reports of the Working groups

Advantages & Disadvantages


Saturday, 2002-11-23

Open for further bilateral/specialised discussions:- advantages/disadvantages,- training on tools,- working on workflows.

November 2002

29


Final Consolidation

- Report your experiences!- Brainstorming: Advantages & Disadvantages

-Frequently Asked Questions- Next Steps

- ...

November 2002

30


…

Advantages & Disadvantages of the SystemAdvantages & Disadvantages of the System

Under which circumstances you would buy a new information system?Which „advantages“ must a system offer?

November 2002

31


…


What is your impression of the REGNET System in general?

Advantages Disadvantages

…

Would you buy the REGNET System or parts of it (actual)?

November 2002

32


…


What are the most important advantages & disadvantages?


…

I. Data Generation/Management (incl. Search, Thesaurus)

November 2002

33


…




…

II. E-Shop, E-Procurement, Auction

November 2002

34


…




…

III. Topic Map Generation/Navigation

November 2002

35


…




…

IV. E-Publishing

November 2002

36


…




…

V. Portal

What is missing?

November 2002

37


Frequently Asked QuestionsFrequently Asked Questions

A list of Frequently Asked Questions

General questions:

a) Which are the advantages/disadvantages of the system? - ... compared to competitive products? - ... why to use REGNET and not another system/tool set?

b) Will the system remain stable in the future as well? c) What will happen after the REGNET-system ceased to exist

(e.g. after a period of 12 years)? User & Usage of the system d) Who is allowed to get access to the system (e. g. search in the databases)? e) Will it be possible to use/purchase selected components only? f) Will it be the possible to test/use the system without active participation

(e.g. search only)?

Testbed Activities & Participation

g) What is the use of participating in the REGNET-Testbed? h) What expense of manpower is needed at the side of the participants? Which are other

costs must be planned? i) What will happen after the Testbed phase? Is there any obligation?

Let us try to answer them ...!

November 2002

38


Project Knowledge BaseProject Knowledge Base

Which activities are planned? => Provide Case Study!

Which guidelines are needed andwho could provide them?

- Handling of images in the Internet- Connecting remote databases- How to use topic maps?- ...- ...

Documents

Cultural Heritage in REGional NETworks REGNET Extended Project Group Meeting Den Haag, 2002-11-21 - 2002-11-23