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CTS Systems… “Discovering hidden profits thru data management”
CTS .… what we do!
Travel industry leader and expert in:
• Hotel Commission Recovery and Tracking Programs
• Data Management Reporting and Reconciliation
Deliver revenue generation and business solutions
CTS Brand Image
We have worked hard delivering value and solutions to our clients the past 20+ years and are know for our:
• TRUST
• SECURITY
• IMPECCABLE CUSTOMER SERVICE
Over the past 20 years, CTS has recovered $70M in uncollectible hotel commissions
What differentiates CTS from
everyone else ?
Our unique “infrastructure” - heavily invested in real and live 24/7
• Auditing
• On-line customized reports
• Collections
• Data entry
• Superior customer service – rapport with 5000+ hotels globally
Fact based analysis offering sound advice grounded in real numbers, rather than just the latest consulting fad
What we really do to make TMC’s more profitable & efficient
Reconciliation Dunning Notices Hotel Relationships
Telephone Commission Chasing Back Office Relationships
Download Bookings from Back- Office Access Data On-Line
Updated Daily Reconciled Data Upload Inquiry Responses
Scanned Commission Check Copies Customized Data Set-up
Available online 24 /7 in a PDF format
Specifically: How Do We Do It?
1 TA CreatesBooking
2 CTS Imports Booking
6 CTS resolves Booking
5 Collection Process
7 TA is Paid
4 Payment Interval – 60 days
3 Reconciliation Payment
Beneficiaries of our partnership – a small sampling and growing
Delivering Value for our partners, what are they saying….
Our partnership with CTS Systems has added real value and efficiencies in growing our business and solving everyday challenges. CTS’s reporting systems have allowed Executive Travel to analyze non-commissionable bookings, defining a need to call on hotels with solutions, turning these NC-bookings into commissionable payments. CTS Systems is an extension of our business and I appreciate the high standards and continued attention to accuracy they have set forth as our commission tracking partner.
– Steve GlennOwner of Executive Travel in Lincoln, Nebraska
Creating Value
Ranked by Business Travel News in its 2010 Annual Business Travel survey as the Travel Leaders Group #1 among travel management companies.
We listen to our customersTzell requirements:
• Customization of programs to simplify and accelerate the “claiming” process for independent agents
Bottom Line Results
Tzell – NET RESULTS!• Our “customized program” allowed Tzell to significantly
increase their business at NO ADDITIONAL COST!• Faster turn-around on IA payments generates improved
cash flow and improved efficiencies within the business management arena
• Host agencies no longer concern themselves with day to day service questions and concerns arising from the IA staff….. enabling management redirection to core areas of business and growth opportunities
“No Risk Guarantee”
When total costs are considered…… CTS systems services are even more important
• Fee is derived only from the collection of outstanding commissions
• All work is done on a contingency basis
• There is no long-term contract locking you up
“We battle for and treat your $$$$ like it was our own”
Why TMC’s should not be in the
commissions recovery business• TMC’s investment of money, time and personnel should be focused
on offering more services to their clients at more competitive pricing
• CTS has the “infrastructure” to do it faster, more efficiently and cheaper
• CTS is the hotel industry “expert” in recovering commissions and delivering business solutions that increase your profits
– we do it 24/7… 365 days every year… for the past 20 years
CTS collects 30% of all inquiries sent out
Why choose CTS as your
travel solutions partner?The CTS Advantage
• Increase commission collection capabilities and ratios
• Assist in turning non-commissionable into commissionable payments
• Reduce internal administration, competitive and banking costs, allowing clients to focus on core business – offering more services at competitive costs
• Provide comprehensive customizable reporting resources that are Clear, Concise, Meaningful — enabling clients to actively manage their customers and independent agents
Invitation to join our
partnership today!
CTS wants to become an extension of your business, adamant to adding real value to your bottom line and efficiencies to grow your business and solve everyday challenges
Discover Hidden Profits and……
Business solutions to manage more efficiently