Ctrack Online V2.19 User Manual

DigiCore Technology (Pty) Ltd

P.O. Box 68270

Highveld Park, 0169

South Africa

+27(0)12 450 2222

APPROVAL

Revision 01

Date 30 November 2012

Author C Kayne

Reviewer C du Toit

Approved by N van Schalkwyk

CONFIG CONTROLLED

Ctrack Online User Manual

DCT-MAN-242

This document is the confidential proprietary information of DigiCore Technology (Pty) Ltd. Copyright in and ownership of this entire

document and its contents rests with DigiCore Technology (Pty) Ltd. No portion of or extract from this document may be reproduced, quoted or utilised for any purpose whatsoever without the prior written consent of DigiCore Technology (Pty) Ltd.

DigiCore Technology (Pty) Ltd P.O. Box 68270, Highveld Park 0169, South Africa

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Ctrack Online User Manual DCT-MAN-242

Revision: 01 30 November 2012 COMPANY CONFIDENTIAL

© DigiCore Technology (Pty) Ltd Page 2 of 235

TABLE OF CONTENTS

1. SYSTEM OVERVIEW ..................................................................................................................... 14

1.1. The Online Application Environment ...................................................................................................14 1.1.1. The Menu Bar .............................................................................................................................................. 15 1.1.2. The Search Box........................................................................................................................................... 15 1.1.3. Business Group Filter ................................................................................................................................. 15 1.1.4. The Map Toolbar ......................................................................................................................................... 15 1.1.5. The Map Window ........................................................................................................................................ 15 1.1.6. The Quick-pan Map .................................................................................................................................... 15 1.1.7. The Lists Tabs ............................................................................................................................................. 15 1.1.8. The List Toolbar ........................................................................................................................................... 15 1.1.9. The Object List ............................................................................................................................................ 16

1.2. Login to Ctrack Online ............................................................................................................................16 1.2.1. Procedural Reference: Login to Ctrack Online ....................................................................................... 17 1.2.2. Procedural Reference: Update User Passwords ................................................................................... 17

1.3. Getting Help ..............................................................................................................................................18 1.3.1. About ............................................................................................................................................................. 18 1.3.2. Support ......................................................................................................................................................... 18 1.3.3. Legend .......................................................................................................................................................... 19

1.4. Application Layout ..................................................................................................................................20 1.4.1. Procedural Reference: Change Application Layout ............................................................................... 20

1.5. Set Default User Settings .......................................................................................................................20 1.5.1. Procedural Reference: Configure Default User Settings ...................................................................... 23

1.6. Adding Skill Sets .....................................................................................................................................23 1.6.1. Procedural Reference: Adding Skill Sets ................................................................................................. 23 1.6.2. Procedural Reference: Deleting Skill Sets .............................................................................................. 23

1.7. Adding Contacts ......................................................................................................................................24 1.7.1. Procedural Reference: Adding Contacts ................................................................................................. 25

2. MAPS ................................................................................................................................................... 26

2.1. Map Engine settings ................................................................................................................................26 2.1.1. Procedural Reference: Map Engine Settings .......................................................................................... 26

2.2. The Map Window......................................................................................................................................26 2.2.1. The Map Control ......................................................................................................................................... 26 2.2.2. Mouse Events .............................................................................................................................................. 28 2.2.3. Context Menu Commands ......................................................................................................................... 28 2.2.4. Map Types for Google Maps ..................................................................................................................... 29 2.2.5. Map Types for DCT Maps .......................................................................................................................... 30 2.2.6. The Google Maps Street View .................................................................................................................. 31

2.3. The Map Toolbar ......................................................................................................................................34


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2.3.1. Show / Hide Vehicles .................................................................................................................................. 34 2.3.2. Show / Hide Points of Interest ................................................................................................................... 35 2.3.3. Tasks ............................................................................................................................................................. 36 2.3.4. Reset Map .................................................................................................................................................... 36 2.3.5. Clear Overlay ............................................................................................................................................... 36 2.3.6. Set as Map Defaults ................................................................................................................................... 37

2.4. Working with Objects in the Map Window ..........................................................................................37 2.4.1. Procedural Reference: Display Tooltip and Flag .................................................................................... 38

2.5. Showing Addresses in the Map Window .............................................................................................39

3. LISTS ................................................................................................................................................... 40

3.1. Lists Tabs ..................................................................................................................................................40

3.2. The List Toolbar .......................................................................................................................................41 3.2.1. Add ................................................................................................................................................................ 41 3.2.2. Remove / Delete ......................................................................................................................................... 41 3.2.3. View on Map ................................................................................................................................................ 42 3.2.4. Find ............................................................................................................................................................... 42 3.2.5. Save Settings............................................................................................................................................... 42 3.2.6. Clear Filter .................................................................................................................................................... 42 3.2.7. Refresh ......................................................................................................................................................... 43

3.3. Display Data ..............................................................................................................................................44 3.3.1. Filtering Business Groups .......................................................................................................................... 44 3.3.2. Resize Columns .......................................................................................................................................... 45 3.3.3. Reorder Columns ........................................................................................................................................ 45 3.3.4. Sorting Columns .......................................................................................................................................... 46 3.3.5. Filtering Columns ........................................................................................................................................ 47 3.3.6. Column Selection ........................................................................................................................................ 48 3.3.7. Grouping Columns ...................................................................................................................................... 49 3.3.8. Grid Navigation ............................................................................................................................................ 51

4. SEARCHING FOR DATA .............................................................................................................. 52

4.1. Searching the Ctrack Online Application ............................................................................................52 4.1.1. Procedural Reference: Ctrack Search ..................................................................................................... 52

4.2. Searching the Map and Object Lists ....................................................................................................53 4.2.1. Finding Vehicles and Drivers ..................................................................................................................... 53 4.2.2. Finding Points of Interest ........................................................................................................................... 55 4.2.3. Sub Searches within the Find Window .................................................................................................... 56

5. SEARCH MODE ............................................................................................................................... 58

5.1. The Search Mode Interface ....................................................................................................................59

5.2. Searching for Information ......................................................................................................................60 5.2.1. The Ctrack Search ...................................................................................................................................... 60 5.2.2. Proximity Searching .................................................................................................................................... 61 5.2.3. Performing Historic Searches ................................................................................................................... 62


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5.3. Working with Search Results ................................................................................................................62 5.3.1. The Search Results Pane .......................................................................................................................... 63 5.3.2. Returning Search Result to the List Window .......................................................................................... 63

6. VEHICLES .......................................................................................................................................... 64

6.1. Viewing Vehicle Information ..................................................................................................................64

6.2. Edit Vehicle Details ..................................................................................................................................66 6.2.1. Vehicle Details ............................................................................................................................................. 67 6.2.2. Geo Zones ................................................................................................................................................... 69 6.2.3. Drivers .......................................................................................................................................................... 70 6.2.4. ODO / Operating Hours.............................................................................................................................. 71 6.2.5. ODO / Operating Hours Corrections ........................................................................................................ 72 6.2.6. Message Forwarding .................................................................................................................................. 73 6.2.7. Numbers ....................................................................................................................................................... 75 6.2.8. Custom Fields .............................................................................................................................................. 75 6.2.9. Status Info .................................................................................................................................................... 76 6.2.10. Notes ........................................................................................................................................................ 76

6.3. Functions ..................................................................................................................................................77 6.3.1. Poll a Vehicle ............................................................................................................................................... 77 6.3.2. Stealth Guard............................................................................................................................................... 78 6.3.3. Immobilization .............................................................................................................................................. 78 6.3.4. Man Down .................................................................................................................................................... 79 6.3.5. Arm and Disarm .......................................................................................................................................... 80

6.4. Replay Vehicle Data .................................................................................................................................81 6.4.1. Active Replays ............................................................................................................................................. 83 6.4.2. Trip Context Menu....................................................................................................................................... 83

6.5. The D+ (Standalone) Unit .......................................................................................................................85 6.5.1. Edit Details ................................................................................................................................................... 85 6.5.2. Vehicle Details ............................................................................................................................................. 85

7. DRIVERS ............................................................................................................................................ 87

7.1. Viewing Driver Details .............................................................................................................................87 7.1.1. Procedural Reference: Viewing Driver Information ................................................................................ 87

7.2. Add / Edit Driver details ..........................................................................................................................88 7.2.1. Driver Details ............................................................................................................................................... 88 7.2.2. Contact Details ............................................................................................................................................ 89 7.2.3. Locations ...................................................................................................................................................... 90 7.2.4. Available Vehicles ....................................................................................................................................... 91 7.2.5. Custom Fields .............................................................................................................................................. 92

8. POINTS OF INTEREST ................................................................................................................. 93

8.1. Viewing Point of Interest ........................................................................................................................93

8.2. Add / Edit Points of Interest ...................................................................................................................93 8.2.1. Point of Interest - Description .................................................................................................................... 94


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8.2.2. Point of Interest - Contact .......................................................................................................................... 95

9. GEO ZONES ..................................................................................................................................... 96

9.1. Geo Zone Properties ...............................................................................................................................96 9.1.1. Geo Zones Types ........................................................................................................................................ 96 9.1.2. Geo Zone Shapes ....................................................................................................................................... 97

9.2. Viewing Geo Zone ....................................................................................................................................98

9.3. Add / Edit Geo Zones ..............................................................................................................................98 9.3.1. Procedural Reference: Add a Geo Zone ................................................................................................. 99

10. ALARMS ...................................................................................................................................... 100

10.1. View Alarms ............................................................................................................................................ 100

10.2. Accepting and Closing Alarms ............................................................................................................ 101 10.2.1. Procedural Reference: Accept / Process a Alarm ........................................................................... 102 10.2.2. Procedural Reference: Close Alarms ................................................................................................ 102

11. TASKS........................................................................................................................................... 103

11.1. Viewing Tasks ......................................................................................................................................... 103

11.2. Add / Edit Tasks ..................................................................................................................................... 103 11.2.1. Task Properties ..................................................................................................................................... 105 11.2.2. Map Views in the Task Properties window ....................................................................................... 106 11.2.3. Reported ETA & Distance vs. Calculated Duration & Distance ..................................................... 107 11.2.4. Task Status Information ....................................................................................................................... 108

12. MESSAGES ................................................................................................................................ 109

12.1. Communicating with Vehicles ............................................................................................................. 109 12.1.1. The Communications Window............................................................................................................ 110 12.1.2. Procedural Reference: Communicating with Vehicles: Free Text Messages .............................. 114 12.1.3. Procedural Reference: Communicating with Vehicles: Predefined Messages ........................... 114

12.2. Viewing Unread Messages ................................................................................................................... 115 12.2.1. Procedural Reference: Communicating with Vehicles: Unread Messages ................................. 115

13. ROUTES ....................................................................................................................................... 116

13.1. Static Routes .......................................................................................................................................... 116 13.1.1. Viewing Static Routes .......................................................................................................................... 116 13.1.2. Static Routes within the DCT Map Engine ....................................................................................... 116 13.1.3. Create a Static Route .......................................................................................................................... 117 13.1.4. Create a Static Route using DCT Maps ............................................................................................ 118 13.1.5. Static Routing using the Google Map Engine .................................................................................. 119

13.2. Quick Routes .......................................................................................................................................... 121


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13.2.1. Quick Routes using the DCT Map Engine ........................................................................................ 121 13.2.2. Quick Routes using the Google Maps Engine ................................................................................. 122 13.2.3. Procedural Reference: Create Quick Route in Google Maps ........................................................ 123

13.3. Static Route Assignment ...................................................................................................................... 124 13.3.1. Procedural Reference: Assign / Unassign Static Routes ............................................................... 124

13.4. Timed Routes ......................................................................................................................................... 125 13.4.1. Viewing Timed Routes ......................................................................................................................... 125 13.4.2. Create Timed Routes ........................................................................................................................... 125 13.4.3. Timed Routes using the DCT Maps Engine ..................................................................................... 125 13.4.4. Timed Routes using the Google Maps Engine ................................................................................ 127 13.4.5. Viewing Timed Route Tolerances in Google Maps .......................................................................... 129 13.4.6. Procedural Reference: Add a new Timed Route ............................................................................. 130

13.5. Timed Route Assignment ..................................................................................................................... 130 13.5.1. Procedural Reference: Assign a Timed Route to a Vehicle ........................................................... 132

13.6. Timed Route Monitoring ....................................................................................................................... 132

14. WORKING WITH REPORTS ................................................................................................. 134

14.1. The Reports Menu ................................................................................................................................. 134

14.2. Favourite Reports .................................................................................................................................. 135 14.2.1. Procedural Reference: Add / Remove a Favorite Report ............................................................... 135

14.3. The Report Pane .................................................................................................................................... 136 14.3.1. The Vehicle and Points of Interest Report Criteria Selection ......................................................... 137 14.3.2. The Drivers Report Criteria Selection ............................................................................................... 138

14.4. Generating a Report .............................................................................................................................. 138 14.4.1. Procedural Reference: Generate a Report....................................................................................... 139 14.4.2. Procedural Reference: Download a Report in CSV Format .......................................................... 139 14.4.3. Report Toolbar ...................................................................................................................................... 139

14.5. Scheduling a Report .............................................................................................................................. 140 14.5.1. Schedule Configuration ....................................................................................................................... 140 14.5.2. Delivery Configuration ......................................................................................................................... 142

14.6. Report Schedule Management ............................................................................................................ 143 14.6.1. Schedule Status ................................................................................................................................... 143 14.6.2. Recurring Schedules ........................................................................................................................... 143 14.6.3. Schedule History .................................................................................................................................. 144

15. KPA REPORTS .......................................................................................................................... 145

15.1. The Dashboard ....................................................................................................................................... 145 15.1.1. The Layout of the Dashboard ............................................................................................................. 145 15.1.2. Dashboard Toolbar ............................................................................................................................... 145 15.1.3. The Display of Graphs ......................................................................................................................... 146

15.2. Dashboard Configurations ................................................................................................................... 147


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15.2.1. User Dashboard Configuration ........................................................................................................... 147 15.2.2. My Dashboard Configuration Options ............................................................................................... 148 15.2.3. Report Server Configuration ............................................................................................................... 149 15.2.4. Dashboard User Management ........................................................................................................... 149 15.2.5. Manually assigning a DashURL to a user in SQL ........................................................................... 150 15.2.6. Dashboard GYR (Green, Yellow, Red) Configuration ..................................................................... 150 15.2.7. Configure Selection Constraints ........................................................................................................ 151 15.2.8. Dashboard Navigation ......................................................................................................................... 152 15.2.9. Available Key Performance Areas (KPA‟s) ....................................................................................... 153

16. APPENDIX A: VEHICLE STATUSES ................................................................................. 186

17. APPENDIX B - REPORTS ..................................................................................................... 192

17.1. Trips and Utilisation .............................................................................................................................. 192 17.1.1. Movement Report ................................................................................................................................. 192 17.1.2. Speed Profile Report ........................................................................................................................... 192 17.1.3. Temperature Log Report ..................................................................................................................... 192 17.1.4. Vehicle Log Report ............................................................................................................................... 192 17.1.5. Full Usage Report ................................................................................................................................ 192 17.1.6. Points of Interest Stop Report ............................................................................................................ 192 17.1.7. Stop Report ........................................................................................................................................... 192 17.1.8. Detail Daily Utilisation .......................................................................................................................... 193 17.1.9. Vehicle Trip Report ............................................................................................................................... 193 17.1.10. Vehicle Trip Summary .......................................................................................................................... 193 17.1.11. Business Private Report ...................................................................................................................... 193 17.1.12. Daily Trip Events Report ..................................................................................................................... 194 17.1.13. Loadtech Report ................................................................................................................................... 194 17.1.14. Operating Hours Report ...................................................................................................................... 194 17.1.15. Event Exception Report....................................................................................................................... 194 17.1.16. Event Movement Report ..................................................................................................................... 194 17.1.17. Summary BP Trip Report .................................................................................................................... 194 17.1.18. Tyre Pressure Report........................................................................................................................... 194 17.1.19. Tyre Temperature Report .................................................................................................................... 194 17.1.20. Vehicle Events Report ......................................................................................................................... 195

17.2. System ..................................................................................................................................................... 195 17.2.1. System Statistics Report ..................................................................................................................... 195 17.2.2. Communication Transaction Report .................................................................................................. 195

17.3. Fleet Management and Lists ................................................................................................................ 195 17.3.1. Fleet Status Report .............................................................................................................................. 195 17.3.2. Driver List Report ................................................................................................................................. 195

17.4. Fuel and Emissions ............................................................................................................................... 195 17.4.1. Fleet Fuel Report .................................................................................................................................. 195 17.4.2. Fuel Events Report .............................................................................................................................. 195 17.4.3. Fuel Report............................................................................................................................................ 196 17.4.4. Fuel Summary Report ......................................................................................................................... 196 17.4.5. Emissions Report ................................................................................................................................. 196 17.4.6. Emissions Summary Report ............................................................................................................... 196 17.4.7. Fleet Emissions Report ....................................................................................................................... 196


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17.5. Fleet Performance ................................................................................................................................. 196 17.5.1. Exception Report .................................................................................................................................. 196 17.5.2. Invalid Driver Presented Report ......................................................................................................... 196 17.5.3. Unauthorised Stop Report .................................................................................................................. 197 17.5.4. Speed Violation Report ....................................................................................................................... 197 17.5.5. Vehicle Maintenance Report ............................................................................................................... 197 17.5.6. GYR Comparison Report .................................................................................................................... 197 17.5.7. GYR Rating Report .............................................................................................................................. 197

17.6. Planned vs Actual .................................................................................................................................. 197 17.6.1. Scheduled Routes: Planned vs. Actual Report ................................................................................ 197

18. APPENDIX C - ORGANISATIONAL HIERARCHY STRUCTURES ......................... 198

18.1. Business Group Usage ......................................................................................................................... 198 18.1.1. Ctrack MaXx Business Groups .......................................................................................................... 198 18.1.2. Ctrack Online Business Groups ......................................................................................................... 199

19. APPENDIX D – OS GRID IMPLEMENTATION ............................................................... 204

19.1. Enabling OSGB36 (UK OS Grid Mapping) ......................................................................................... 204 19.1.1. Procedural Reference: Enable OSGB36 .......................................................................................... 204

20. APPENDIX E - CTRACK ICE ................................................................................................ 205

20.1. The Details Tab ....................................................................................................................................... 205

20.2. The Geozones Tab ................................................................................................................................. 205

20.3. The Predefined Numbers Tab .............................................................................................................. 206

20.4. The Custom Fields Tab ......................................................................................................................... 207

20.5. The Notes Tab ......................................................................................................................................... 207

21. APPENDIX F - CTRACK ICE2 .............................................................................................. 208

21.1. The Details Tab ....................................................................................................................................... 208

21.2. The Geozones Tab ................................................................................................................................. 209

21.3. The Message Forwarding Tab ............................................................................................................. 209

21.4. The User Interface Tab .......................................................................................................................... 210

21.5. The Predefined Numbers Tab .............................................................................................................. 211

21.6. The Custom Fields Tab ......................................................................................................................... 212

21.7. The Notes Tab ......................................................................................................................................... 212

21.8. ICE2 Man Down ...................................................................................................................................... 213


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22. CDRIVE DASHBOARD ........................................................................................................... 214

22.1. The Dashboard Toolbar ........................................................................................................................ 215 22.1.1. Procedural Reference: Select a Dashboard on the Toolbar .......................................................... 215

22.2. The Displaying of Graphs ..................................................................................................................... 216 22.2.1. The Circle Graph .................................................................................................................................. 216 22.2.2. The Bar Graph ...................................................................................................................................... 217 22.2.3. The Line Graph ..................................................................................................................................... 218

22.3. C Drive Dashboard Configuration ...................................................................................................... 219 22.3.1. Procedural Reference: CDrive Dashboard Configuration .............................................................. 219

22.4. Assign Configuration to Users ............................................................................................................ 220 22.4.1. Procedural Reference: Assign Configuration to Users ................................................................... 220

22.5. The Driver Dashboard ........................................................................................................................... 221 22.5.1. The Event Relativity Score Report .................................................................................................... 222 22.5.2. The Driver Score (Sum of Events / Distance) Report against Cost Centre Report .................... 222 22.5.3. The Event Count Period Comparison Report .................................................................................. 223 22.5.4. Procedural Reference: The Driver Dashboard ................................................................................ 223

22.6. The GYR Analysis Dashboard ............................................................................................................. 224 22.6.1. The Fleet GYR Range Count Report ................................................................................................ 224 22.6.2. The Regional GYR Range Count Report ......................................................................................... 224 22.6.3. The Score (Event Count / Distance) per Period Report ................................................................. 225 22.6.4. The Cost Centre Scoring Reports ...................................................................................................... 225 22.6.5. The Individual Driver Scores Report ................................................................................................. 226 22.6.6. Driver Event Scores Report ................................................................................................................ 226 22.6.7. The Daily Trip Events Report.............................................................................................................. 226

22.7. The Trend Analysis Dashboard ........................................................................................................... 227 22.7.1. The Trend Regional Period Scores Report ...................................................................................... 227 22.7.2. The Trend Cost Centre Period Scores Report ................................................................................. 228 22.7.3. Procedural Reference: The Trend Analysis Dashboard ................................................................. 228

22.8. The Driving Behaviour Dashboard ..................................................................................................... 228 22.8.1. The Event Percentages for Cost Centre Report .............................................................................. 229 22.8.2. The Event Count for Cost Centre Report ......................................................................................... 229 22.8.3. The Periodic Event Count Report ...................................................................................................... 230 22.8.4. Procedural Reference: View the Event Percentages for a Cost Centre ...................................... 230

23. APPENDIX H – GENERIC TRACKING UNITS ............................................................... 231

23.1. Edit Generic Tracking Unit Details ...................................................................................................... 231 23.1.1. Details .................................................................................................................................................... 231 23.1.2. Geo Zones ............................................................................................................................................. 233 23.1.3. Drivers .................................................................................................................................................... 234 23.1.4. Custom Fields ....................................................................................................................................... 235 23.1.5. Notes ...................................................................................................................................................... 235


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DOCUMENT HISTORY

Date Author Revision Description of Change(s)

4 June 2012 C Kayne 01

Based on Ctrack Online v2.15

Included the Fuel Events Report.

The Vehicle Statuses section has been updated to

include the customising of Event Text for a Solo and

NX40 unit.

Included the Online Configuration Tool Application

chapter.

The Quick, Static and Timed Routes chapters have been

modified.

The Map Types section has been updated to include

DCT Maps.

Editing of a Business / Private Report has been included.

The Display of a Vehicle for a Business Trip on the map

has been added.

Included the Google Maps Street View section.

14 August 2012 C Kayne 01


The Drivers Report Search Criteria was included.

The iS130-S2 (NX30) section was included.

The D+ (Standalone) unit was added.


The Login Screen Capture was updated to reflect the

new branding.

The Vehicle Driving Direction was included.

A Clear Filters section was added.

The Save Settings section was updated.

The Filtering Columns section was updated.


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A Grid Navigation Section was included.

The Timed Route Assignment section was updated.

28 September

2012 C Kayne 01

Based on Ctrack Online v2.17.2

The Scheduling of a Report section was modified.

The Movement Report was updated.

19 October 2012 C Kayne 01


Removed the Ctrack Config Tool chapter and created a

new manual (DCT-MAN-235)

Modified all iS050 type names to reflect iS130-S2.

Updated the Business Group filter section.

Added the Operating Hours Report.

27 November

2012 C Kayne 01


Updated the Vehicles chapter to include all tabs for all

unit types.

The Login section was modified.

The Reports chapter was updated.

The iS210 and iS130-S2 unit section was removed.

The Arm / Disarm functionality was included in the

Vehicle Functions section.

System Statistic Report was included.

Updated the Adding Contacts section.


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DISCLAIMER

Information provided in this manual is intended to be accurate and reliable. However, the DigiCore Group

and its employees assume no responsibility for its use, nor for any infringements of rights of third parties

which might result from its use.

If this document is marked as Config Controlled and distributed via software, the signatures for

preparing and release are archived by DigiCore‟s Configuration Department. The responsibility is on the

reader to ensure that the latest document has been acquired.


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ABBREVIATIONS AND DEFINITIONS

The following words, expressions and abbreviations shall herein before and hereafter have the meanings

ascribed to them unless inconsistent with the meaning of the requirement:

ABBREVIATIONS

POI Point of Interest

GPRS General Packet Radio Services

GPS Global Positioning System

OS Grid Ordnance Survey National Grid


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1. SYSTEM OVERVIEW

Your purchase of the Ctrack Online Application means that you have obtained a very exciting and diverse

zero footprint software package. The software package has been designed to effectively manage your fleet

of vehicles from a web based interface.

In this user manual, you will find that all configurations and features of the Ctrack Online Application will be

explained in detail. This User Manual consists of screenshots and text which will guide you through the

Ctrack Online Application, to demonstrate how to effectively use this feature rich zero footprint web client.

1.1. THE ONLINE APPLICATION ENVIRONMENT

The main window of the Ctrack Online Application consists of the following sections:

Map Toolbar

Menu Bar C track Search

Pop-Up Notifications

Map Window

List Toolbar

Object List

Business Group Filter

Quick-pan Map


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1.1.1. The Menu Bar

The Menu Bar allows users access to the application features, some of which can only be accessed

from the Menu Bar.

1.1.2. The Search Box

The Ctrack Search Box allows users to search for Vehicles, Drivers, Points of Interest, Geo Zones

and Tasks within the Ctrack Online Application. Additionally users may also conduct general

Businesses or Addresses searches. It is important to narrow the search criterion as much as

possible for the search to yield the best results. Searches are able to support special characters.

1.1.3. Business Group Filter

The Business Group Filter provides users with the ability to only view objects that exist in the

selected business group. Only business groups where the user account has assigned membership

will appear in this list.

1.1.4. The Map Toolbar

The Map Toolbar allows for user interaction with the Map Window. From this toolbar users may

select which objects to display in the Map Window. Users may also reset the display of the Map

Window to the original settings from the Map Toolbar.

1.1.5. The Map Window

The Map Window is used to display vehicles and their movements. Objects selected from the Map

Toolbar, such as Points of Interest and Tasks may also be displayed. The map can also be zoomed

and panned from the Map Window.

1.1.6. The Quick-pan Map

The Quick-pan Map is used to pan the Map Window at a high zoom level. The rectangle in the

Quick-pan Map can be dragged to any position which in turn refocuses the Map Window to the

position of the Quick-pan Map. The Quick-pan Map may also be collapsed or expanded in the Map

Window.

1.1.7. The Lists Tabs

The List Tabs enables the users to select the object type to be displayed in the Object List. This

selection may also affect the tools available on the List Toolbar. The object types include: Vehicles,

Drivers, Points of Interest, Geo Zones, Alarms, Messages, Static Routes, Timed Routes and Timed

Routes Monitor.

1.1.8. The List Toolbar

The List Toolbar allows for user interaction with objects in the Object List. The tools available will

differ depending on the object type selection made in the List tab.


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1.1.9. The Object List

The Lists Window provides a detailed list of objects and their associated properties. This information

is provided in a grid format, which is able to be filtered and sorted.

1.2. LOGIN TO CTRACK ONLINE

Users can access the Ctrack Online Website with compatible web browsers such as Internet Explorer,

Firefox. Once a successful connection has been made to the Ctrack Online Website, the user would

need to provide authentication information (a username and password) before proceeding.

Please contact your Local System Administrator to obtain the website address including a valid

username and password. (If you already have a valid user account in Ctrack MaXx Application, use

these details to login to Ctrack Online.) Additionally, the Login Page of the Ctrack Online Website

provides the user with contact information and a link to the company website.

When invalid authentication information is provided by the user, the following error message will be

displayed. Please note that Google Chrome is not officially supported as a web browser for the Ctrack

Online Website.

Take note that a user login will be restricted based upon the settings configured for the user.


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1.2.1. Procedural Reference: Login to Ctrack Online

1. In a compatible Browser, in the Address Bar, type and browse to the Ctrack Online Website.

2. In the Login Page, enter a valid Username and Password, and then click Log In.

3. In the Menu Bar, click Logout.

Users may also be required to periodically update their password, to adhere to company IT policies and

procedures. This is normally a mandatory requirement to ensure the integrity of business and

intellectual data.

When updating a password please ensure that the Current Password entered is correct and that the

subsequent New and Confirmed password match correctly.

1.2.2. Procedural Reference: Update User Passwords

1. In the Menu Bar, click Security and then click Change Password.

2. In the Reset Your Password window, type the Current Password,

type the New Password and confirm your new password, then click Change Password.


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1.3. GETTING HELP

The Help Menu provides user with the basic help functionality in the Ctrack Online Application. The

Help Menu options will be described below.

1.3.1. About

The Help About menu option will launch the About window. From this window the user can

determine the current version of the Ctrack Online Application, as well as view all legal and copyright

conditions.

1.3.1.1. PROCEDURAL REFERENCE: HELP ABOUT

1. In the Menu Bar, click Help, and then click About.

2. In the About window, click Close.

1.3.2. Support

The Help Support menu option will launch the Support window. From this window the user can

obtain contact numbers for support, as well as send a direct e-mail request for support.


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1.3.2.1. PROCEDURAL REFERENCE: HELP SUPPORT

1. In the Menu Bar, click Help, and then click Support.

2. In the Contact Details section, view the Call Centre and Fax number,

and then click Close.

3. In the Support Form section, complete the Name, Email, Subject and Message

fields, and then click Submit.

1.3.3. Legend

The Ctrack Online Application uses various status icons to display the last status update received

from a vehicle. These status icons are associated with individual vehicles and can be seen in the

Vehicles tab of Object Lists and the Map Window.

Different colors are also assigned to the vehicles when viewed in the Alarms tab of the Object List.

These colors serve as a means of displaying the priority of the alarm generated by the vehicle.

The Help Legend menu option provides a detailed list of all Alarm priorities and Vehicle statuses,

and serves as a means of identifying and interpreting the data.

Please refer to Appendix A for a detailed list of all Vehicle status icons and their definitions.

1.3.3.1. PROCEDURAL REFERENCE: HELP LEGEND

1. In the Menu Bar, click Help, and then click Legend.

Status Icon


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2. In the Legend window, click the Close Button.

1.4. APPLICATION LAYOUT

After a user has successfully logged in to the Ctrack Online Application, the default layout of the

application will be the Split View. The Split View will display both the Map Window and the Object List

simultaneously.

There are two layouts that are available to the user depending on preference namely, the List and Map

View. The Map View will display the map in a single window, and the List view will display the Object

List in a single window. These screen layouts can be selected by using the appropriate buttons. Please

note that the Map, List and Split buttons on the Map and Object List toolbars will only display depending

on the workspace layout selected.

The user is able to alternatively make use of the Expand and Collapse arrows that are found in the

separator line that divides the Object List and Map Windows. To expand or collapse the sections, a user

is able to drag and drop the separator line.

APPLICATION LAYOUTS

MAP SPLIT LIST

1.4.1. Procedural Reference: Change Application Layout

1. In the Map or List Toolbar, click Split.

2. In the Map Toolbar, click List.

3. In the List Toolbar, click Map.

1.5. SET DEFAULT USER SETTINGS

Users are required to configure custom User Settings. These user settings will affect the Workspace

and Map configurations, and they are applied on a per user basis.


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The Workspace settings configured by the user will affect the global application environment, whereas

the Map settings configured by the user will affect the manner in which the map settings are displayed

in the Ctrack Online Application.


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When logging in to the Ctrack Online Application for the first time, the user will be required to ensure

that the Time Zone setting has been correctly configured. A popup window will be displayed the first

time a user logs in to the application and when clicking on the popup window, the user settings window

will be displayed. The user must then save the settings and either reload the webpage or save and

close the webpage in order for the settings to take effect.

Please note that failing to complete the configuring of the user settings will have adverse effects and will

mainly be noticed when trying to generate reports because the time zone setting is critical for

successful report generation.

WORKSPACE SETTINGS

Country Search Setting. Specifies the locale for searches in Ctrack Online

Application. When set, the country will automatically be added to the

search string when searching for a business or address.

Time zone This setting will allow users to set individual time zones and effectively

change the display of all dates and times displayed by the Ctrack Online

Application. Reports will also be affected. Daylight Savings consideration is

also incorporated here.

Map Type This setting allows the users select what map set to be used. The user has

an option of either Google Maps or the DCT GIS Maps.

Coordinate Display Degrees Minutes Seconds, Decimal Degrees, Degrees Decimal Minutes.

Workspace Layout Allows the user to configure default view of the Workspace.

Measurement Unit Regional Settings. Measurement units as used in the Ctrack Online

Application.

Default business group Define the default business group contained in the Object List after login.

Enable skillsets When checked the Skillsets functionalities will be enabled for the user. Note

that the Enable Skill Set checkbox will be disabled on the user settings form

if the function is disables in Ctrack MaXx.

Enable tasks When checked the task functionalities will be enabled for the user. Note that

the Enable Tasks checkbox will be disabled on the user settings form if the

function is disabled in Ctrack MaXx.

Start with KPA dashboard When checked the Ctrack Online Application will automatically be opened

to the Dashboard View after login.

Enable alarm notification When checked the alarm notifications will pop-up in the workspace. This

serves as a reminder that unprocessed alarms exist in the Alarms Tab of

the Object List.

Enable idle mode This setting will automatically log a user off when the user is inactive for a

certain period of time. This setting is set in the web config file.

Enable auto logout When checked the application will automatically logout after the default time set in the web.config file. The idle timeout value can be set in the web.config file of the Ctrack Online.

Alarm notification frequency Regulate the interval of the alarm notification pop-up.

Unread messages notification

frequency

Regulate the interval of the unread messages notification pop-up.

Skin This setting allows the user to set the skin for the application.

MAP SETTINGS

Map Info Display Used to determine the granularity of data displayed in the vehicle flag.


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Default Zoom Level Specify the default zoom level of the Map Window, applied after login or

resetting.

Default LAT & LONG Specify the default location of the Map Window, applied after login or

resetting.

Show all Vehicles on Map Specify if all vehicles should be displayed on the Map.

Show all POI on Map Specify if all points of interest should be displayed on the Map.

Show all tasks on Map Specify if all tasks should be displayed on the Map.

Show Map Specify additional object to display by default in the Map Window after login.

Show OSGB36 This option will display the UK OS grid on the map. Please refer to Appendix

D for more information.

1.5.1. Procedural Reference: Configure Default User Settings

1. In the Menu Bar, click Setup, and then click Settings.

2. In the Settings window, configure Workspace Settings, and then configure Map

Settings.

3. In the User Settings window, click Save, and then click Close.

1.6. ADDING SKILL SETS

Skill sets can be used to add, delete and edit skills, which can be assigned to a vehicle, a driver, or

both. These could include additional vehicle and driver skills.

Note: The Skill Set functionality will only be available if the Enable Skill Sets checkbox has been

selected in the Workspace Settings window.

1.6.1. Procedural Reference: Adding Skill Sets

1. In the Menu Bar, click Setup, and then click Skill Sets.

2. In the Skill Sets window, click Add.

3. In the Create New Skill Set window, complete the Code field, and then click on

the Check link.

4. In the Description field, type the description for the Skill Set.

5. In the Filter Type dropdown field, select „Vehicle’, „Driver’ or „Vehicle or Driver’ option.

6. In the Shape dropdown field, select the Shape for the Skill Set, and in the Colour

dropdown field, select the Colour for the Skill Set.

7. In the Create New Skill Set window, click Save and then click Close.

1.6.2. Procedural Reference: Deleting Skill Sets

1. In the Menu Bar, click Setup, and then click Skill Sets.

2. In the Skill Sets window, select the Skill Set and then click Delete.


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Note: A Skill Set cannot be deleted if the Skill Set is linked to a Vehicle or a Driver.

1.7. ADDING CONTACTS

A contact manager (address book) is available within the Ctrack Online Application. The contact

manager allows a user to add, edit or delete contacts. The contact manager can be accessed from the

Setup Menu in the Ctrack Online Application. Please note that Contacts are now related to business

groups and not a global asset anymore. This ensures that the user can only see the contacts which

exist within the business group which the user has access to.

To add a contact, click the Add button in the Contacts window; complete the contact information in the

Add Contact window, and then click Save.

ADDING CONTACTS

BEFORE AFTER

The contacts list columns in the Contact window can be customized. Columns can be sorted, filtered

and hidden according to user requirements. This functionality is the same across all lists in the Ctrack

Online Application, discussed in greater detail later in this manual.


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Contacts are also used as part of Message Forwarding configuration. This feature will be discussed in

greater detail later in this manual. Take note that it is important to complete the Time Zone field for a

contact, as this is used when calculating times for the Message Forwarding functionality.

1.7.1. Procedural Reference: Adding Contacts

1. In the Menu Bar, click Setup, and then click Contacts.

2. In the Contacts window, click Add.

3. In the Add Contact window, enter Contact Information, click Save, and then

click Close.

Please note when right clicking on a list item, a popup menu will be displayed.


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2. MAPS

When working with maps users will make use of both the Map Toolbar and Map Window.

2.1. MAP ENGINE SETTINGS

There are two different map engines available for use, the Digicore Map engine and the Google Maps

engine, and these can be configured from within user settings.

2.1.1. Procedural Reference: Map Engine Settings

1. In the Ctrack Online Toolbar, click Setup, and the click Settings.

2. In the Map Type drop-down list, click the Use Digicore Mapping or the Use Google

Mapping, and then click Save.

2.2. THE MAP WINDOW

Maps displayed in the Map Window can be manipulated. A user has the ability to Zoom and Pan the

Map and this can be achieved in a variety of different ways.

2.2.1. The Map Control

The Map Control is the default standard feature provided. This control cannot be disabled in the

Ctrack Online Application.

The Map Control can be divided into three sections. The Pan Control for directional panning of the

map, the Slider Control for adjusting the map zoom level, and the PegMan for the switching of the

Maps between Maps and Street Level..

The Pan Control consists of four directional pan arrows, which will pan the map in the selected

direction. Free Panning can also be achieved by selecting the Hand Pan in the centre of the Pan

Control.

PAN CONTROLS

GOOGLE MAP PAN CONTROL DIGICORE MAP PAN CONTROL

Pan Left

Pan Up

Pan Down

Pan Right


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The Slider Control allows the user to increase or decrease the zoom level of the Map, by clicking the

Increase and Decrease buttons. Free Zoom can also be achieved by moving the Zoom Slider on the

Slider Control.

SLIDER CONTROLS

GOOGLE MAP SLIDER CONTROL DIGICORE MAP SLIDER CONTROL

2.2.1.1. PROCEDURAL REFERENCE: MAP CONTROL'S

1. In the Map window, click the “˂” and “>” buttons, and the click the “˂” and “˂” buttons

on the Pan Control.

2. In the Map window, click the “+” button, and then the “-” button on the Slider Control.

Decrease Zoom

Increase Zoom

Zoom Slider


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2.2.2. Mouse Events

A series of mouse events may be used to control the map display.

MOUSE MOVEMENTS

Zoom In On the Map, point the area to zoom, and the roll the mouse button forward.

Zoom Out On the Map, point the area to zoom, and the roll the mouse button backwards.

Pan On the Map, click-and-hold, then drag-and-drop the Map in the desired direction.

2.2.2.1. PROCEDURAL REFERENCE: MOUSE EVENTS

1. In the Map window, point to any area, and then roll the mouse button forward.

2. In the Map window, point to any area, and then roll the mouse button backwards.

3. In the Map window, click-and-hold, then drag–and-drop the Map, in the desired

direction.

2.2.3. Context Menu Commands

Various context menu commands, used to control the Map, are available when

right-clicking anywhere on the Map Window.

Select the appropriate command in the Map Control expansion menu.

CONTEXT MENU COMMANDS

Zoom In The Map will be zoomed in by one zoom level.

Zoom Out The Map will be zoomed out by one zoom level.

Zoom In Here The Map will be zoomed in by one zoom level at the right-click location.

Zoom Out Here The Map will be zoomed out by one zoom level at the right-click location.

Centre Map Here The Map will be centered to the right-click location.


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2.2.3.1. PROCEDURAL REFERENCE: CONTEXT MENU COMMANDS

1. In the Map window, right-click the Map, select Map Control, and then

click Zoom In.


click Zoom Out.


click Zoom In Here.


click Zoom Out Here.


click Centre Map Here.

2.2.4. Map Types for Google Maps

Users may select between three different map types as provided by Google Maps. The map type

selection will affect mainly the display of information on the map, and provides the user with certain

additional customization.

MAP TYPES

MAP SATELLITE TERRAIN

Please select the desired map type from the Map Type Toolbar.

MAP TYPES

Map This map type displays a street map of the area zoomed on the map.

Satellite This map type displays a street map and satellite images of the area zoomed on the map.

Terrain This map type displays a street map and the terrain typography of the area zoomed on the

map.


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2.2.4.1. PROCEDURAL REFERENCE: CHANGE MAP TYPE

1. In the Map window, in the Map Type toolbar, click Map.

2. In the Map window, in the Map Type toolbar, click Satellite.

3. In the Map window, in the Map Type toolbar, click Map and then select Terrain.

2.2.5. Map Types for DCT Maps

Users may select between two different map types as provided by DCT Maps. The map type

selection will affect mainly the display of information on the map.

MAP TYPES FOR DCT MAPS

ROAD SATELLITE

Please select the desired map type from the Map Type Toolbar.

MAP TYPES

Road This map type displays a street map of the area zoomed on the map. This map type is

stored locally.

Satellite This map type displays a street map and satellite images of the area zoomed on the map.

This map type uses the Internet in order to load the data.

2.2.5.1. PROCEDURAL REFERENCE: CHANGE MAP TYPE

1. In the Map window, in the Map Type toolbar, click Road.

2. In the Map window, in the Map Type toolbar, click Satellite.


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2.2.6. The Google Maps Street View

The Ctrack Online application allows the user to view the Google Map in a Street View. The Street

View allows a user to view the Google Map that displays a street map of the area, and it also allows

a user to zoom in on the map to a street level.

The Street Map View allows a user to explore streets on the Map through a 360 degree street level

imagery. Please note that this is only applicable if Street Level Imagery is available for the area.

Please note that the Google Map Street view only works in conjunction with Google Maps API v3.

2.2.6.1. THE GOOGLE STREET VIEW PEGMAN

The yellow PegMan is displayed on the Google Maps as a standard yellow figure. The yellow

PegMan will guide users through the Street View. A user would click and drag the PegMan to

the location on the Map where the user wishes to view the Map in Street View, the roads that

contain the Street View Imagery will appear with a blue border.

2.2.6.2. HOW TO USE THE GOOGLE STREET VIEW

In order for a user to access the Street Map view, the user would drag the PegMan over the

area that they wish to view in the Map view. The map will turn blue, and by dropping the

PegMan on an area, a user would be able to view the Street View of the area selected.

By clicking the Close button, the Map View will be displayed, and the Street View will be closed.


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2.2.6.3. PROCEDURAL REFERENCE: NAVIGATING TO THE STREET VIEW

1. In the Map window, zoom the Map to the relevant level.

2. In the Map window, select the Google Maps PegMan.

3. In the Map window, drag-and-drop the PegMan onto the relevant section on the Map.

4. In the Street View window, click the Close button to revert back to the Map view.

2.2.6.4. NAVIGATING THE GOOGLE MAP STREET VIEW

Navigating the Google Map Street View works in a similar way to that of the Map View, a user

will be able to use the Slider and Zoom Controls to be able to zoom in and pan the Street View

Map.

The Slider Control allows the user to increase or decrease the zoom level of the Street View, by

clicking the Increase and Decrease buttons. Free Zoom can also be achieved by moving the

Zoom Slider on the Slider Control.

Another way to move and navigate the Map within Street View is to use the 'waking' options of

the forward, back, left and right arrows that will be displayed when on the Street View, or

alternatively use the up and down arrows on your keyboard.

To rotate the view in Street View, use the wheel in the control panel on the top left hand corner,

or click and drag with your mouse.

Decrease Zoom

Increase Zoom

Zoom Slider


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2.2.6.5. VIEWING VEHICLES WITHIN STREET VIEW

Vehicles that are displayed on the Map, can be viewed in the Street View. A user would drag

and drop the PegMan over the vehicle that they wish to view.

A user would notice that the vehicle is displayed on the Street View as the same Event icon

displayed within the Map View.

2.2.6.5.1. Procedural Reference: Viewing a Vehicle in Street View

1. In the Map window, zoom to the relevant Vehicle.

2. In the Map window, select the Google Maps PegMan.

3. In the Map View, drag-and-drop the PegMan onto the relevant section on the Map.


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2.3. THE MAP TOOLBAR

The Map Toolbar consists of various application features, used to select what information will be

displayed in the Map Window. This toolbar also allows for mapping configurations to be saved and

restored on the fly.

2.3.1. Show / Hide Vehicles

The Vehicles button in the Map Toolbar will show or hide all the vehicles in the Map window.

VEHICLE DISPLAY IN THE MAP WINDOWS

HIDE VEHICLES SHOW VEHICLE

Once the Vehicle button is pressed to the on position, all vehicles in the selected Business Group

will be displayed in the Map Window. When the Vehicle Button is pressed again, all vehicles will be

hidden from the display.

Depending on the zoom level of the Map Window, some vehicle statuses may start overlapping. This

may cause the map to become unclear and unreadable. To prevent overlapping, the Ctrack Online

Application has adopted a clustered Vehicle approach.

Vehicle Clusters allow cluttered maps to become more user friendly, and it is an efficient method of

allowing the user to focus on a large number of vehicles which may be dispersed over an area.

When zoomed to Country Level, users may only see individual Vehicle Clusters however when

zoomed to City Level the Vehicle Clusters will fragment, thus allowing users to view the individual

vehicles of the clusters.

Show / Hide Vehicles Show / Hide Tasks

Show / Hide POI Find

Reset Map

Clear Overlay

Set as map defaults


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2.3.1.1. PROCEDURAL REFERENCE: SHOW AND HIDE VEHICLES

1. In the Map toolbar, click the Vehicles button, to turn on the display of vehicles.

2. In the Map toolbar, click the Vehicles button, to turn off the display of vehicles.

3. In the Map window, zoom the Vehicle Clusters, to view individual vehicles.

2.3.2. Show / Hide Points of Interest

The Points of Interest button in the Map Toolbar will show or hide all the POI‟s in the Map window.

POINT OF INTEREST DISPLAY IN THE MAP WINDOWS

HIDE POINTS SHOW POINTS

Once the Points of Interest button is pressed to the on position, all POI‟s in the selected Business

Group will be displayed in the Map window. When the POI Button is pressed again, all POI‟s will be

hidden from the display.

2.3.2.1. PROCEDURAL REFERENCE: SHOW AND HIDE POINTS OF INTEREST

1. In the Map toolbar, click the Points of Interest button, to turn on the display of POI‟s.

2. In the Map toolbar, click the Points of Interest button, to turn off the display of POI‟s.


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2.3.3. Tasks

The Tasks button in the Map Toolbar will show or hide all the Tasks in the Map window.

TASK DISPLAY IN THE MAP WINDOWS

HIDE TASKS SHOW TASKS

Once the Tasks button is pressed to the on position, all tasks in the selected Business Group will be

displayed in the Map Window. When the Tasks Button is pressed again, all tasks will be hidden from

the display.

2.3.3.1. PROCEDURAL REFERENCE: SHOW AND HIDE TASKS

1. In the Map toolbar, click the Tasks button, to turn on the display of tasks.

2. In the Map toolbar, click the Tasks button, to turn off the display of tasks.

2.3.4. Reset Map

The Reset button in the Map Toolbar will reset the Map to the preconfigured default map values, as

configured by the User Settings.

2.3.4.1. PROCEDURAL REFERENCE: RESET MAP

1. In the Map toolbar, click Reset Map.

2.3.5. Clear Overlay

Many objects are not created directly on the Map, but rather overlaid as additional Map Layers. The

Clear Overlay button in the Map Toolbar will clear all additional Map Layers currently overlaid on the

map.

2.3.5.1. PROCEDURAL REFERENCE: CLEAR OVERLAY

1. In the Map toolbar, click Clear Overlay.


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2.3.6. Set as Map Defaults

The Set as Map Defaults button in the Map Toolbar will update the currently configured Map display

as the new default display in the User Settings. The newly saved settings will be applied when the

user resets the map, or login. Only the Default Zoom Level and the Default LAT & LONG positions

will be saved.

UPDATED USER SETTINGS

BEFORE AFTER

2.3.6.1. PROCEDURAL REFERENCE: SET AS MAP DEFAULTS

1. In the Map toolbar, click Set as Map Defaults.

2.4. WORKING WITH OBJECTS IN THE MAP WINDOW

When Vehicles, Points of Interest and Tasks are displayed in the Map Window, additional object

information is displayed to the user by means of object tooltips and object flags.

The object flags provide more detailed information about the vehicles, but this is only applicable if the

user is using the Google Maps Engine. The object flags will reflect the colour and last reported vehicle

status information.

OBJECT FLAGS

VEHICLE POINTS OF INTEREST TASKS

When Vehicles are displayed in the Map Window, a vehicle‟s driving direction is displayed on Google

and DCT Maps as an arrow. Driving direction for vehicles can also displayed when replay data is

presented on the map.


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From the object flags the user can access additional application features, which will be discussed in

more detail throughout this user manual.

In the event that a Business user logs onto the Ctrack Online Application, the user will not have the

correct rights and thus will not be able to view the details of any Private Trip data. The vehicle will then

be displayed at the last known business trip position, and this will be displayed on the map as a red dot

icon.

2.4.1. Procedural Reference: Display Tooltip and Flag

1. In the Map window, point any object to display the object tooltip.

2. In the Map window, click any object to display the object flag.


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2.5. SHOWING ADDRESSES IN THE MAP WINDOW

This application feature allows users to find physical addresses on the map. The Show Address

button in the right-click context menu of the Map Window captures the LAT & LONG position of the

mouse pointer and displays the LAT & LONG position with an associated physical address.

Once the address is displayed, user can use the address in conjunction with other application

features, which will be discussed in more detail throughout this user manual.

2.5.1.1. PROCEDURAL REFERENCE: FIND VEHICLES AND ADDRESSES

1. In the Map window, right-click a position, and then click Show Address.


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3. LISTS

When working with Lists users will make use of both the List Toolbar and Object List. On a regular basis

users will also be required to switch between different Lists, through the use of List Tabs.

3.1. LISTS TABS

In the Ctrack Online Application there is a variety of different types of object which are grouped together

into different lists. Each list will consist of a unique set of object and tools. Please note that a row that

has been selected or expanded in the workspace, will remain selected after refreshing the data.

Users can easily switch between the different lists by simply clicking the corresponding List tab.

SWITCHING BETWEEN DIFFERENT LISTS

VEHICLE LIST POINTS OF INTEREST LIST

Grouping Bar

List Toolbar

Object List

List Tabs

List Object List Object


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3.2. THE LIST TOOLBAR

In the List Toolbar, a set of tools will be available. The tools that are available may differ slightly,

depending on the List tab selected, however users will find that a set of common tools are present on all

the List Toolbars across the different List Tabs.

3.2.1. Add

The Add button in the List Toolbar allows a user to add additional objects. This button will be

discussed in greater detail later in this manual.

3.2.2. Remove / Delete

The Remove/Delete button in the List Toolbar allows the user to erase the selected objects in the

Object List. A user may also make use of the Delete icon corresponding to objects in the Object List.

The Delete button will appear as a Remove button in the Vehicles List Tab, because Vehicles can

never be deleted from the Ctrack Online Application or Ctrack MaXx backend.

REMOVE / DELETE OBJECTS

BEFORE AFTER

3.2.2.1. PROCEDURAL REFERENCE: REMOVE / DELETE OBJECTS

1. In the Object List, select an object, and then in the List Toolbar, click Remove /

Delete.

2. In the Delete Confirmation window, click OK.

Add Object

Delete Object Find Objects

View on Map Save Settings

Clear Filters

Refresh


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3.2.3. View on Map

The View on Map button in the List Toolbar button allows the user to display objects selected in the

Object List in the Map Window. The Map Window will automatically pan and zoom to focus to the

object.

VIEWING OBJECTS ON THE MAP

BEFORE AFTER

3.2.3.1. PROCEDURAL REFERENCE: VIEW OBJECT ON THE MAP

1. In the List Toolbar, select an object, and then click View on Map.

3.2.4. Find

The Find button in the List Toolbar allows a user to search for objects in the Ctrack Online

Application. This button will be discussed in greater detail later in this manual.

3.2.5. Save Settings

The Save Settings button in the List Toolbar allows a user to save any custom column layout and

groupings configured in the Object List.

The Save Settings button will also save any filter settings applied to an Object List.

3.2.5.1. PROCEDURAL REFERENCE: SAVE SETTINGS

1. In the Object List, configure a Custom Column Layout and Grouping.

2. In the List Toolbar, click Save Settings.

3.2.6. Clear Filter

The Clear Filter button in the List Toolbar, allows a user to quickly clear any existing filters in the

Object List. Take note that the clearing of filters will not automatically save the filter settings.

3.2.6.1. PROCEDURAL REFERENCE: CLEAR FILTER

1. In the Object List, configure a Filter on a column in the Object List.

2. In the List Toolbar, click Clear Filter.


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3.2.7. Refresh

The Object List has a default refresh frequency. This frequency is set to a default of five minutes.

The Refresh button in the List Toolbar allows user to manually refresh the Object List at any time.

3.2.7.1. PROCEDURAL REFERENCE: REFRESH SETTINGS

1. In the List Toolbar, click Refresh.


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3.3. DISPLAY DATA

3.3.1. Filtering Business Groups

All user accounts that are available in the Ctrack Online Application will co-exist in the Ctrack MaXx

backend. In the Ctrack MaXx backend, user accounts are assigned to different cost centers,

grouped into Business Groups, which allow users access to a large number of objects. Business

group membership together with object access rights are inherited from the Ctrack Maxx backend to

the Ctrack Online Application.

For this reason the business group filter was included. The filter will provide a list of available

business groups including the business group currently selected. User may select a business group

to filter objects from the Object List. When a user selects a specific business group, only the object

from that business group will be displayed in the Object List of the Ctrack Online Application. All

objects can be displayed in the Object List of the Ctrack Online Application, when the user selects

the Root business group.

Business groups are automatically filtered according to the business group name, in order to make

finding specific business groups easier.

3.3.1.1. PROCEDURAL REFERENCE: FILTERING BUSINESS GROUPS

1. In the Menu Bar, click the Expand All button to expand all Business Groups, or

click the Collapse All button to collapse the treeview, and then click a Business

Group.


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3.3.2. Resize Columns

Columns can be resized by the user, by simply placing the mouse cursor over the selected column

border. A click-drag-and-drop procedure will then enable the user to manually set the column width.

3.3.2.1. PROCEDURAL REFERENCE: RESIZE COLUMNS

1. In the Object List, position the mouse pointer on the edge of a column header, click-and-

hold the column header and then drag-and-drop the new column size.


3.3.3. Reorder Columns

Columns can be reordered by the user, by simply placing the mouse cursor over the selected

column header. A click-drag-and-drop procedure will then enable the user to manually change the

column position.

REORDER COLUMNS

BEFORE AFTER

3.3.3.1. PROCEDURAL REFERENCE: REORDER COLUMNS

1. In the Object List, position the mouse pointer in the centre of a column header, click-

and-hold the column header and then drag-and-drop the new column position.



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3.3.4. Sorting Columns

Column level sorting can be applied to all columns in the Object List. To apply column level sorting,

user can simply right-click any column header and then select the desired sort order. An ascending

or descending sort order can be applied and cleared.

After a column has been sorted, user will notice a sort indicator added to the column header. The

column will be shaded to identify the sorted column. The Clear Sorting command, will remove any

sorting applied to the column.

SORTING A COLUMN

SORT ASCENDING SORT DESCENDING CLEAR SORT

3.3.4.1. PROCEDURAL REFERENCE: SORTING COLUMNS

1. In the Object List, right-click a column header, and then click Sort Ascending.

2. In the Object List, right-click a column header, and then click Sort Descending.

3. In the Object List, right-click a column header, and then click Clear Sort.



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3.3.5. Filtering Columns

Column level filtering can be applied to all columns in the Object List. To apply a column level filter,

user can simply right-click the column header and expand the Filter menu item. A two criterion filter

can then be applied to each of the columns in the Object List.

After configuring the filter criterion and criterion value, please click the Filter button. The Clear Filter

command, will remove any applied filters from the column, and the Save Settings button will save all

filters for an Object List.

FILTER A COLUMN

BEFORE AFTER

3.3.5.1. PROCEDURAL REFERENCE: FILTERING COLUMNS

1. In the Object List, right-click a Column Header, and then expand the Filter menu

item.

2. In the Filter menu item, set a Filter Criterion, type a Criterion Value, and then

click Filter.

3. In the Filter menu item, click Clear Filter.


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3.3.6. Column Selection

With such a vast number of columns for monitoring data in the Object List, the Object List may at

times become cluttered with data which is of no importance to the user.

A user may selectively choose to display or hide columns according to their individual needs.

To customize column selection the user can simply right-click any column header and expand the

Columns menu item. Please note that when the OS grid is enabled, more column options will be

available in Lists. These options are Eastings and Northings. Refer to Appendix D – OS Grid

Implementation for more information.

The Columns menu item allows a user to check (show) or uncheck (hide) columns in the Object List.

In the example below, the Delete field has been unchecked (hidden) from the Object List.

DISPLAY OR HIDE COLUMNS

BEFORE AFTER

3.3.6.1. PROCEDURAL REFERENCE: COLUMN CONFIGURATION

1. In the Object List, right-click any Column Header, and then expand the Columns

Menu item.

2. In the Columns Menu item, check Columns to Show, and uncheck Columns to

Hide.

3. In the List toolbar, click Save Settings.


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3.3.7. Grouping Columns

Another useful functionality provided in the Object List, is column level grouping. Column Grouping

will group all objects of similar type in a particular column.

Grouping is achieved by dragging and then dropping the required column header into the Group Bar.

This area can be found directly above the List Toolbar. Alternatively simply right-click a column

header and click Group By.

A single column can be grouped for granularity of data. In this example all vehicles of similar Type

has been grouped together.

GROUPING A SINGLE COLUMN

BEFORE AFTER

Multiple columns can be grouped together for further granularity of data. In this example all vehicles

of similar type has been grouped together and was further grouped by their Mode of communication.

GROUPING MULTIPLE COLUMNS

BEFORE AFTER

Please note that columns where uniqueness exists cannot be grouped, for example a user cannot

group the Vehicle ID column because there is no information that can be grouped.

3.3.7.1. PROCEDURAL REFERENCE: CREATE A GROUPING

1. In the Object List, click-drag-and-drop a column header to the Group Bar.

2. In the Object List, right-click a column header, and then click Group By.

Once grouped, the grouping can be sorted in an ascending or descending fashion. In this example

the Type grouping has been given a descending sort order.

SORTING A GROUPING


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BEFORE AFTER

3.3.7.2. PROCEDURAL REFERENCE: SORT A GROUPING

1. In the Group Bar, at the end of the Group Label, click the “ ”˂ or “ ”˂ sort button.

Once grouping and sort order is applied to columns, grouping can also expanded or collapsed. This

will allow users to show or hide objects of similar types in the Object List, a particularly useful

function when dealing with a large number of objects. In this example the Solo group has been

collapsed.

COLLAPSE A GROUP

BEFORE AFTER

3.3.7.3. PROCEDURAL REFERENCE: COLLAPSE AND EXPAND A GROUPING

1. In the Object List, to the left of the Group Label, click the “ ”˂ collapse button, and

then click the “ ”˂ expand button.

Grouping can be removed by simply dragging the grouped column header away from the Group Bar.

Alternatively simply right-click the column header and click Ungroup.

3.3.7.4. PROCEDURAL REFERENCE: REMOVE A GROUPING

1. In the Grouping Bar, click-drag-and-drop a Group Label out of the Group Bar.

2. In the Object List, right-click a Column Header, and then click Ungroup.


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3.3.8. Grid Navigation

Grid Navigation allows the user to easily navigate back and forth between pages on the grid, as

well as to quickly jump to a certain page in the grid. The user is also able to set the amount of items

to appear on a single page in the grid. The page size can then be saved when a user clicks on the

Save Settings button.

Move to Previous Page

Move to Next Page Set the number of items to display in

the Object List

Jump to a Page


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4. SEARCHING FOR DATA

The Ctrack Online Application allows users to search for objects at the application, Map and List levels.

The search results will be listed in the Results Pane, from where the user can perform various application

features. These features will be available from the right-click context menu with the associated object.

The Results Pane will expand in the left side of the application window, listing the search criterion above,

with categorized search results below.

4.1. SEARCHING THE CTRACK ONLINE APPLICATION

To search all the Vehicles, Drivers, Points of Interest, Geo Zones and Tasks in the Ctrack Online

Application including Businesses or Addresses provided by Google Maps, users can make use of the

Ctrack Search box in the Menu Bar.

Simply provide the search criterion and click the search (magnifying glass) button. The more specific

the search criterion the better the returned search result will be.

4.1.1. Procedural Reference: Ctrack Search

1. In the Menu Bar, in the Ctrack Search Box, type the search criterion, and then

click the Search button.


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4.2. SEARCHING THE MAP AND OBJECT LISTS

To search all the Vehicles, Drivers, Points of Interest, Geo Zones and Tasks in the Ctrack Online

Application users can make use of the Find button found in the Map and List Toolbars.

Alternatively the Find button from the right-click context menu in the Map Window may also be used.

When using this method, the coordinates of the right-click position will become part of the search

criterion, and the Address field will be populated automatically.

FIND BUTTON

TOOLBAR CONTEXT MENU

4.2.1. Finding Vehicles and Drivers

This application feature allows user search for vehicles or drivers within the Ctrack Online

Application.

Users will be required to specify search criterion in the Find Vehicle / Driver Window. Combination

search criterions can be set in relation to one another in order to refine the search result returned.

FIND VEHICLES / DRIVERS TABLE

Name Specify the object name or part thereof in this field. The search result will return all objects

matching the search.

In Specify the business group to search. Only object from this business group will be

returned by the search result.

Close to POI When searching object within the specified radius of the POI, the Name field can be

specified.

Close to Address When searching object within the specified radius of the Address, the Name field can be

specified.

When entering this search criterion, please verify the address entered by clicking the


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FIND VEHICLES / DRIVERS TABLE

search (magnifying glass) button associated with this field. Now select a verified address

from the Address Search Result Window. Please see the Sub Searches section below.

Inside / Outside

Geo Zone

The search results will return all objects currently in relation to the specified Geo Zone.

Within Radius Specify the radius criterion in relation to POI and Address searches.

With Capabilities The search results will return all objects with specified Skillsets.

Terminal Enabled If this field is checked, the search results will only contain vehicles which have a Garmin or

cCom terminal attached to the installed tracking unit.

Latitude This will display the latitude of the specified search origin chosen. This field cannot be

edited.

Longitude This will display the longitude of the specified search origin chosen. This field cannot be

edited.

E,N This will display the Easting and Northing of the specified search origin chosen. This field

cannot be edited.

OSGB This will display the OSGB Grid Mapping of the specified search origin chosen. This field

cannot be edited.

4.2.1.1. PROCEDURAL REFERENCE: FIND SPECIFIC OBJECTS

1. In the Map or List toolbar, click Find, and then click Vehicle or Driver.

2. In the Find Vehicle/Driver window, enter the search criteria combination, and then

click Search.

3. In the Results Pane, review the Search Results.


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4.2.2. Finding Points of Interest

This application feature allows a user to search for Points of Interest within the Ctrack Online

Application.

User will be required to specify search criterion in the Find Points of Interest Window. Combination

search criterions can be set in relation to one another in order to refine the search result returned.

FIND POINTS OF INTEREST

Description Specify the POI name or part thereof in this field. The search result will return all objects

matching the search criterion.

Of Type Specify the POI type. The search result will return all POI matching the type search criterion.

Inside / Outside

Geo Zone

The search results will return all POI‟s currently in relation to the specified Geo Zone.

Close to Address When searching POI‟s within the specified radius of the Address, the Name field can be

specified.

When entering this search criterion, please verify the address entered by clicking the search

(magnifying glass) button associated with this field. Now select a verified address from the

Address Search Result Window. Please see the Sub Searches section below.

Close to Vehicle When searching POI‟s within the specified radius of a vehicle, the Name field can be

specified.

Close to POI When searching POI‟s within the specified radius of other POI‟s, the Name field can be

specified.

Within Radius Specify the radius criterion in relation to Vehicle and Address searches.

4.2.2.1. PROCEDURAL REFERENCE: FIND POINTS OF INTEREST

1. In the Map or List Toolbar, click Find, and then click Point of Interest.

2. In the Find Point of Interest window, enter the Search Criteria Combination and

then click Search.

3. In the Results Pane, review the Search Results.


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4.2.3. Sub Searches within the Find Window

When making use of the Find Vehicle/Driver or Find Points of Interest Window, a user may at times

need to perform a sub search, to verify the Address or Vehicle information that was manually

entered is correct.

4.2.3.1. CLOSE TO ADDRESS

The Close to address field allows for manual addresses entries as search criterion. The address

however needs to be verified, as the address entry may be incomplete, only partly known and not

specific enough.

By clicking the search (magnifying glass) button, associated with the Close to address field, the

user will have the opportunity to select the most appropriate and verified address to be used as

this search criterion.

In this example, the address search returns verified addresses matching the “Cape” portion of the

address criterion. A more specific address may now be selected from the Address Search

Results Window.

4.2.3.1.1. Procedural Reference: Address Sub Search

1. In the Close To Address field, type address criterion, and then click the

Search (magnifying glass) button.

2. In the Address Search Results window, click the Verified Address.


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4.2.3.2. CLOSE TO VEHICLE

The Close to vehicle field allows for manual vehicle entries as search criterion. The vehicle

however needs to be verified, as the vehicle entry may be incomplete, only partly known and not

specific enough.

By clicking the search (magnifying glass) button, associated with the Close to vehicle field, the

user will have the opportunity to select the most appropriate and verified vehicle to be used as

this search criterion.

In this example, the vehicle search returns verified vehicles matching the “82933” portion of the

vehicle criterion. A more specific vehicle may now be selected from the Vehicle Search Results

Window.

Furthermore, vehicles results returned in the Vehicle Search Results Window can be filter to

meet specific Skill set requirement.

In this example, the above result set has been filtered further to only return vehicles with an

associated Ambulance Skill set.

4.2.3.2.1. Procedural Reference: Vehicle Search

1. In the Close To Vehicle field, type vehicle criterion, and then click the Search

(magnifying glass) button.

2. In the Vehicle Search Results window, if required, further filter the Skillsets.

3. In the Vehicle Search Results window, click the Verified Vehicle.


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5. SEARCH MODE

The Search Mode functionality has been implemented to enhance the performance of the Ctrack Online

Application in larger organizations, with typically a higher number of assets in their Ctrack infrastructure.

One of the main performance issues faced when dealing with larger fleets of vehicles, is the amount of

time required to push / load asset from the Ctrack Online Server to the Ctrack Online Application, the

sheer volume of assets transferred, attributes to the performance bottleneck experienced.

By default all assets of the selected business group is pushed / loaded to the Ctrack Online Application,

with a direct correlation between the number of assets and the data access time. The more assets in the

selected business group, the longer the load time of the Ctrack Online Application.

With Ctrack Online in Search Mode only specific assets and assets types, based on search results, are

pushed / loaded to the Ctrack Online Application, resulting in much improved data access times.


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The Search Mode functionality is enabled from the Ctrack MaXx backend on a per user group basis. This

is essentially the same concept as setting the Dashboard as the default landing page, it basically provides

a different default view to Ctrack Online Application. If the user account belongs to multiple user groups,

Search Mode will only be implemented for the user if the „Enable Search Mode‟ right is assigned to all

user groups.

Search Mode is enabled by default to all users account with membership to the Global Administrators

group, an cannot be overwritten.

5.1. THE SEARCH MODE INTERFACE

After successfully assigning Search Mode to a user account the following simplified version of Ctrack

Online will be presented to the user after a successful login.

As you will notice there is several differences from the default Ctrack Online, as listed below:

No List window is present. (This results in faster loading times, as no unnecessary object data is

loaded)

Reduced toolset present on the Map Toolbar (No way to switch between views, only the Map

View is available)

Reduced toolset present on the right-click context menu of the map.


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5.2. SEARCHING FOR INFORMATION

When performing searches in Search Mode, a maximum of 500 search results in total can be returned.

If the user attempts to search with a poorly constructed search phrase, which will return more than 500

results, a warning will be raised, and no search will be performed until the search phrase is refined.

The minimum number of characters required for your search phrase, is three. If the search phrase is

any shorter, no search will be performed.

5.2.1. The Ctrack Search

The default Ctrack Search tool can be used to search for specific assets in the Ctrack Online

Application. However, the search will always be based on the “Root” perspective, and all assets in

the Cost Centre‟s where the user has membership will be used to return valid search results. The

user does however have the ability to restrict the asset types being searched. A maximum of 500

search result can be returned.

CTRACK SEARCH OPTIONS

Search Phrase The user needs to specify a phrase to search for. A minimum of three characters is required.

Assets to search

for:

The user will have the ability to specify the specific type of assets to be returned by the

search. Vehicles, Geo Zones, Drivers and POI‟s will return result sets from the Ctrack MaXx

database. Address and Places are returned by a Google search.

Load results into

lists.

When this option is checked, the user will have the search results return to a List Window,

instead of the regular Search Result Side Pane.

Also, when selecting this option, Address and Place result cannot be returned to the List

Window, and is therefore excluded / disabled from the search.

All search results return to the List View are automatically saved for the user. This means

that even after the users logs off, by the following login, the search results are retained until

a new search is performed and loaded to the lists.


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5.2.2. Proximity Searching

Proximity Searching can be performed within proximity of a search origin. Search origin can be a

right-click position on the map, a Point of Interest, or based on Address and Place search results.

The user will also be able to specify the asset type to search for within a defined maximum radius.

A maximum of 500 search result can be returned.

PROXIMITY SEARCH OPTIONS

Search for The user will have the ability to specify the specific type of assets to be returned by the

search. Vehicles, Drivers and POI‟s will return result sets from the Ctrack MaXx database.

ID / Name /

Description

The user needs to specify a phrase to search for. A minimum of three characters is required.

The user can base the search on the assets name or description.

Radius Only return search results for assets that are in proximity to the search origin.

Historic Search The historic search functionality allows user to search for results in the past. This feature will

be explained in more detail later in this manual.

Load results into

lists.

When this option is checked, the user will have the search results return to a List Window,

instead of the regular Search Result Side Pane.

Also, when performing a historic search, search result cannot be returned to the List

Window, and is therefore excluded / disabled from the search.

All search results return to the List View are automatically saved for the user. This means

that even after the users logs off, by the following login, the search results are retained until

a new search is performed and loaded to the lists.


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5.2.3. Performing Historic Searches

The Proximity Search functionality allows user to search historic data. This will allow the user to

for instance review which vehicles visited a specific address within a certain time frame.

The Historic Search requires the user to input the search date and a number of hours before the

search date, to form the timeframe of the historic data. The above timeframe states that the

historic search end date is 20 March 2012 at 10am and that the start date should be 20 March

2012 at 05am.

5.3. WORKING WITH SEARCH RESULTS

To work with search results returned by either the Ctrack or Proximity searches, the user is presented

with two result interfaces. If the user gets disconnected from the Ctrack Online application, the last

search result can be accessed from saved results, by clicking the toolbar button in the Map Toolbar.


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5.3.1. The Search Results Pane

By default, unless otherwise selected by the user, the Ctrack and Proximity search result will be

returned to the Search Result Pane of the Ctrack Online Application.

The search results pane is further sub-divided by asset type, grouping assets of similar type

together.

From the Search Results Pane, various application features are available for selection from the

right-click context menu of the asset.

5.3.2. Returning Search Result to the List Window

If selected by the user, the Ctrack and Proximity search result can be returned to the List Window

of the Ctrack Online Application.

SEARCH RESULTS

CTRACK SEARCH PROXIMITY SEARCH

After search result assets are loaded to the List Window, normal Ctrack Online functionality is

available. The List Window can also be closed by the user.


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6. VEHICLES

In the Ctrack Online Application users will mainly devote their time and attention to monitoring vehicles.

Although vehicle movement is displayed in the Map Window most of the vehicle properties and

functionality is available in the Vehicles tab of the Object List.

6.1. VIEWING VEHICLE INFORMATION

When looking at the Vehicles tab in the Object List, columns are used to provide some information

about the vehicles. Users may however need to view more detailed vehicle information. This can be

achieved by expanding a vehicle in the Object List. Alternatively, the user could also pop-up the vehicle

tooltip when hovering on the hyperlink in the Vehicle ID column.

Expanding a vehicle is achieved by clicking the Expand button associated with a vehicle in the Object

List.

Once a vehicle object has been expanded in the Object List, users can view the Summary information

of the vehicle. The Summary information will provide vehicle properties and operational information.

Driver information will also be available. The information provided will inform the current driver tagged

or manually assigned to the vehicle. Driver information will also displays links to the drivers permitted to

drive the vehicle.

Additionally users can also view the Trip Summary information, a detailed breakdown of all the trips

logged by the vehicle to the Ctrack Online Application. From here, trips can be selected, viewed and

replayed in the Map Window. When a large number of trips exist and spans across multiple pages, an

additional Page Navigation Toolbar is provided.

When Task are enabled in the Ctrack Online Application and the vehicle is configured correctly, with a

Garmin, cCom or CDT device, an Additional Task tab is provided for monitoring tasks currently in

progress or assigned to the vehicle.


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The vehicle tooltip is another method to attain similar vehicle information as with the expanded vehicle.

The vehicle tooltip is available as a pop-up when the mouse is hovered over the Vehicle ID hyperlink.

6.1.1.1. PROCEDURAL REFERENCE: VIEWING VEHICLE INFORMATION

1. In the Object List, for the relevant vehicle, click the Expand button.

2. In the Object List, for the relevant vehicle, hover over the Vehicle ID hyperlink.


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6.2. EDIT VEHICLE DETAILS

In the Ctrack Online Application, vehicle details can be edited and updated by the user. A user would

however first need to open the Edit Unit window. This can be achieved by right-clicking the vehicle and

selecting Edit from the context menu, or by clicking the Edit (pencil) button in the Object List.

Take note that each unit will have different tabs available for access, dependent on the functionality

available for the unit. Each unit will also have their own base profile.

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6.2.1. Vehicle Details

The Details tab in the Edit Unit window allows user to manually configure the details of the vehicle.

Details will be updated in both the Ctrack Online Application and Ctrack MaXx. Where applicable,

the updated details will also be sent to the vehicle.

EDIT UNIT : DETAILS

Upload A vehicle image may be uploaded and attached to the vehicle. A 60kb limit is imposed on the

size of the uploaded image.

Vehicle ID The Vehicle ID field is a unique code in order to identify vehicles.

Fleet Nr. Enter the Fleet number if applicable.

Registration Nr. Enter the Registration number of the Vehicle. It is advised to always assign a Registration

number to the vehicle.

Description Enter a short meaningful Description for the vehicle.

Make, Model and

Colour

Enter the Make, Model and Colour of the Vehicle. This may help to physically identify the

vehicle.

VIN & Engine Nr. Enter the VIN and Engine numbers of the Vehicle. This may help to physically identify the

vehicle.

Profile The assigned vehicle Profile will determine which properties enabled for editing. Profiles are

however assigned to vehicles in the Ctrack MaXx backend and cannot be changed from the

Ctrack Online Application. Please note that only certain unit types can be edited.

Skill Set If Skillsets has been enabled and defined in the Ctrack Online Application a Skill Set can be

assigned to the Vehicle.

Driver If the vehicle is has been tagged with a Driver ID Tag, the driver details will be available.

Alternatively, a manual driver assignment can be made. Only drivers assigned to the vehicle,

in the current business group can be manually assigned.

6.2.1.1. PROCEDURAL REFERENCE: EDIT DETAILS

1. In the Object List, click the Edit button.

2. In the Edit Unit window, in the Details Tab, configure the Unit Details.

3. In the Edit Unit window, click Save, and then click Close.


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6.2.2. Geo Zones

The Geo Zones tab in the Edit Unit window allows user to assign Geo Zones to the vehicle. Geo

Zones created in the Ctrack Online Application or in Ctrack MaXx, available in the owning cost

centre of the vehicle, will be listed in the Geo Zones tab. After updating the assigned Geo Zones list,

an update will be sent to the vehicle. Depending on the unit type, a maximum of 200 Geo Zone

areas can be sent and saved on the tracking device fitted to the vehicle.

To assign Geo Zones to the vehicle, move the selected Geo Zones from the Available Geo Zones

list to the Assigned Geo Zones list.

EDIT UNIT : GEO ZONES TAB

BEFORE AFTER

EDIT UNIT : GEO ZONES

Available

Geo Zones

The list of Available Geo Zones will display all geo zones present in the owing cost centre of

the vehicle, which are not already assigned to the vehicle.

Assigned

Geo Zones

The list of Assigned Geo Zones will indicate which of the Available Geo Zones has already

been assigned to the vehicle.

Move Buttons Four movement control buttons are available for moving Geo Zones between the Geo Zones

lists.

6.2.2.1. PROCEDURAL REFERENCE: EDIT GEO ZONES


2. In the Edit Unit window, in the Geo Zones Tab, move the Geo Zones from the

Available Geo Zones list to the Assigned Geo Zones list.



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6.2.3. Drivers

The Drivers tab in the Edit Unit window, allows user to manually assign valid drivers to the vehicle.

Drivers that exist in the Ctrack Online Application and Ctrack MaXx backend, in the cost centers of

the vehicle will be listed in the Drivers tab.

To assign drivers to the vehicle, move the selected drivers from the Available Driver list to the

Allowed Driver list.

EDIT UNIT : DRIVERS TAB

BEFORE AFTER

EDIT UNIT : DRIVERS

Available

Drivers

The list of Available Driver will display all drivers present in the business group of the

vehicle, which are not already assigned to the vehicle.

Allowed

Drivers

The list of Allowed Drivers will indicate which of the Available Drivers has already been

assigned to the vehicle.

Move Buttons Four movement control buttons are available for moving Drivers between the Driver lists.

6.2.3.1. PROCEDURAL REFERENCE: EDIT DRIVERS


2. In the Edit Unit window, in the Drivers Tab, move drivers between the Available

Drivers list and the Assigned Drivers list.



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6.2.4. ODO / Operating Hours

The ODO / Operating Hours tab in the Edit Unit window, allow users to manually correct ODO and

Operating Hours of vehicles. The Ctrack Online Application and Ctrack MaXx backend does keep

track of ODO and Operating Hours, but it can differ from the actual readings of the vehicle, the

reason for this is because we track a vehicle‟s travelled distance based on GPS positioning distance

which is more accurate than that of the speedometer of the vehicle. Good operating practice would

be to manually verify and correct ODO and Operating Hours on a regular basis, so that the distance

displayed by the Ctrack Online and Ctrack MaXx applications more closely match the car‟s

odometer.

To manually correct ODO and Operating Hours, specify the correct ODO or Operating hours values

including the date and time, and then add the correction. The corrected value will force an update in

the Ctrack database and the corrected value is applied to the vehicle, and displayed in the Ctrack

Online application.

EDIT UNIT : ODO / OPERATING HOURS CORRECTIONS

BEFORE AFTER

Manual ODO / Operating Hours corrections may also edited, updated and deleted by the user.


Correct ODO

Correct Hours

Enter the correct manual reading of the ODO or Hours.

Time Set the date and time of the correction.

Add The Add button will add the correction to the corrections list.

Update The Update button will update the correction edited by the user.

6.2.4.1. PROCEDURAL REFERENCE: EDIT ODO / OPERATING HOURS CORRECTIONS


2. In the Edit Unit window, in the ODO / Operating Hours Tab, in the Manage Vehicle

Odometer Values section, enter the corrected ODO value, enter the Time of the

correction, and then click Add.


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3. In the Edit Unit window, in the ODO / Operating Hours Tab, in the Manage Engine

Operating Hours section, enter the correct Hours value, enter the Time of the

correction, and then click Add, click Save, and then click Close.

6.2.5. ODO / Operating Hours Corrections

The ODO / Operating Hours Corrections tab in the Edit Unit window, allow users to manually correct

ODO and Operating Hours of a unit. The Ctrack Online Application and Ctrack MaXx backend does

keep track of ODO and Operating Hours, but it can differ from the actual readings of the vehicle, the

reason for this is because we track a vehicle‟s travelled distance based on GPS positioning distance

which is more accurate than that of the speedometer of the vehicle. Good operating practice would

be to manually verify and correct ODO and Operating Hours on a regular basis, so that the distance

displayed by the Ctrack Online and Ctrack MaXx applications more closely match the car‟s

odometer.

To manually correct ODO and Operating Hours, specify the correct ODO or Operating hours values

including the date and time, and then add the correction. The corrected value will force an update in

the Ctrack database and the corrected value is applied to the vehicle, and displayed in the Ctrack

Online application.


BEFORE AFTER

Manual ODO / Operating Hours corrections may also edited, updated and deleted by the user.


Correct ODO Enter the correct manual reading of the ODO or Hours.

Time Set the date and time of the correction.

Add The Add button will add the correction to the corrections list.

Update The Update button will update the correction edited by the user.

6.2.5.1. PROCEDURAL REFERENCE: EDIT ODO / OPERATING HOURS CORRECTIONS

1. In the Edit Unit window, in the ODO / Operating Hours Tab, in the Manage Vehicle

Odometer Values section, enter the corrected ODO value, enter the Time of the

correction, and then click Add.


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6.2.6. Message Forwarding

The Message Forwarding Tab in the Edit Unit window enables users to configure specific vehicle

status messages, received from a vehicle in the Ctrack Online Application, to be forwarded to a

predefined contact.

6.2.6.1. ADDING / REMOVING CONTACTS

The first step in configuring message forwarding requires contacts to be selected from the

Assigned Number list.

Contacts already defined in the Ctrack Online Application can be selected from the Contact drop

down.

6.2.6.2. ADDING A SCHEDULE

The second step in configuring message forwarding requires a schedule to be added to the

Schedule list.

From here users can schedule when status messages should be forwarded to the selected

contact. To add a schedule, simply define the parameters and then click the Add button.

Once the schedules have been added, the schedule will appear in the Schedule list. Schedules

can also be deleted from the Schedule list by selecting the schedule and then clicking the Delete

button.


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6.2.6.3. PROCEDURAL REFERENCE: ADDING / DELETING SCHEDULES


2. In the Edit Unit window, in the Message Forwarding Tab, in the Schedule section,

define a Schedule, and then click Add.

3. In the Edit Unit window, in the Message Forwarding Tab, in the Schedule section,

select a Schedule, and then click Delete.

6.2.6.4. CONFIGURING MESSAGES

The third step in configuring message forwarding requires status selection in the Forward list.

Please note that message forwarding can now be done via cell phone or e-mail for Solo, ICE and

NX-40 Units.

From here users can check the statuses that need to be forwarded to the contact. Please note

that the message forwarding will not be saved if a Status has not been selected.

6.2.6.5. PROCEDURAL REFERENCE: SELECTING STATUSES


2. In the Edit Unit window, in the Message Forwarding Tab, in the Forward section,

select the Statuses that need to be forwarded.



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6.2.7. Numbers

The Numbers tab in the Edit Unit window, will allow a user to manually enter four cell phone

numbers that could be used for the Remote Polling of the unit. These numbers are required in an

international format, for example: +27821234567.

This tab allows the user to activate or deactivate the Watch Mode functionality for a unit. The

Emergency Call number as well as the Product Name can be manually entered on this tab.

6.2.7.1. PROCEDURAL REFERENCE: EDIT THE NUMBERS TAB

1. In the Edit Unit window, in the Numbers tab, enter the Remote Polling Numbers,

Product Name and Emergency Call Number then click Save.

6.2.8. Custom Fields

The Custom Fields Tab in the Edit Unit window enables users to configure additional custom

values for a vehicle.

In the Ctrack Online Application there is a vast amount of properties used to configure and describe

vehicles. In certain situation these may not meet the requirements of the user. In these situations

additional custom fields can be created in the Ctrack MaXx backend, and custom field values can be

entered from the Ctrack Online Application.

6.2.8.1. PROCEDURAL REFERENCE: EDIT CUSTOM FIELDS


2. In the Edit Unit window, in the Custom Fields Tab, enter Custom Field Values.



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6.2.9. Status Info

The Status Info Tab in the Edit Unit window enables users to manually re-configure vehicle status

info text. The newly re-configured status message text will be affective both the Ctrack Online

Application and the Ctrack MaXx backend, and it will be displayed in the application.

6.2.9.1. PROCEDURAL REFERENCE: EDIT STATUS INFO


2. In the Edit Unit window, in Status Tab, re-configure the Status Info text.


6.2.10. Notes

The Notes Tab in the Edit Unit window enables users to add additional notes for vehicles. A

functional text editor is provided for the user.

6.2.10.1. PROCEDURAL REFERENCE: EDIT NOTES


2. In the Notes Editor section, click in the Notes Editor and complete the note

and then click Save.


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6.3. FUNCTIONS

Various vehicle functions are available in the Ctrack Online Application. Functions can be performed on

selected vehicles by selecting the vehicles in the Object List, expanding the Functions button in the List

Toolbar, and then selecting the function. Alternatively, the functions command can be selected from the

right-click context menu of the vehicle object.

FUNCTIONS

6.3.1. Poll a Vehicle

Under normal operating conditions vehicles send positional update messages to the Ctrack Online

Application at defined intervals. Users may however need to query the vehicle position to determine

the location of the vehicle in real time.

The Poll button on the List toolbar is provided for this reason. This button allows user to manually

force an update of the vehicle position in the Ctrack Online Application.

When clicking the Poll button a poll request is sent to the vehicle. After the vehicle receives the poll

request the vehicle replies by sending its current LAT & LONG position.

To poll vehicles, please select a vehicle in the Object List, expand the Functions button in the List

Toolbar, and then click Poll.

Because multiple vehicles can be selected and polled simultaneously, the user needs to confirm this

action.

6.3.1.1. PROCEDURAL REFERENCE: POLLING A VEHICLE

1. In the Object List, select Any Vehicle.

2. In the List Toolbar, expand Functions, click Poll, and then click OK.


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6.3.2. Stealth Guard

The Stealth Guard functionality is an additional feature available with the Insure 2, NX40 and NX50

units. This secondary tracking feature allows for activation of the R.S Beacon, an additional short

range (5km-10km) tracking component. Stealth Guard can be manually activated from the Ctrack

Online Application. Stealth Guard will be activated automatically when tampering or power loss is

detected by the unit.

Stealth Guard can be activated or de-activated for the unit from the Ctrack Online Application. Select

a vehicle in the Object List and then click the Activate Stealth Guard or De-activate Stealth Guard

command in the Functions menu.

Because multiple vehicles can be selected and activated or de-activated simultaneously, the user

needs to confirm this action.

6.3.2.1. PROCEDURAL REFERENCE: STEALTH GUARD ACTIVATION

1. In the Object List, select an Insure 2 vehicle.

2. In the List Toolbar, expand Functions, click Poll, and then click OK.

6.3.3. Immobilization

Secure +, Solo / Assist and iS210 units can be immobilised and de-immobilised from the Ctrack

Online Application. Select a vehicle in the Object List and then click the Immobilise or De-

immobilised command in the Functions menu.

Because multiple vehicles can be selected and immobilised or de-immobilised simultaneously, the

user needs to confirm this action.


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6.3.3.1. PROCEDURAL REFERENCE: IMMOBILIZE A VEHICLE

1. In the Object List, select a Secure + vehicle.

2. In the List Toolbar, expand Functions, click Immobilise or De-immobilised, and

then click OK.

6.3.4. Man Down

The Man Down functionality on ICE2 units can be activated or de-activated from the Ctrack Online

Application. A user would select an ICE2 unit in the Object List and then click the Activate Man

Down or De-Activate Man Down in the right-click context Functions menu.

Certain settings are able to be configured in order to ensure that the ICE2 unit is functioning

correctly. Settings such as if the alarm must be sent via GPRS or SMS, as well as the time interval

of the Man Down message prompting will be configured on the ICE2 Mandown settings screen.

In the example of the settings below, the Man down functionality has been set to ensure that the

user of the device is prompted to reply every 5 minutes within a 20 minute period. If the user does

not reply to a prompt, he will be prompted a further 2 times before an alarm will be triggered.


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ICE2 MAN DOWN SETTINGS

Report Media The Report Media section determines if the Man Down Alarm will be sent via GPRS only or

GPRS and SMS.

Active Time The time period that the functionality will remain active on the ICE2 unit.

Time Interval before

user is prompted

This is the delay between the device prompts.

Number of Tries

before alarm is sent

This is the number of times that the prompt will be displayed before an alarm is triggered.

Please note that if the user ignores or does not answer the prompt, then only will the alarm

be triggered.

Type of Reminder This determines as to how the device will act when a prompt is displayed.

6.3.4.1. PROCEDURAL REFERENCE: ACTIVATE MAN DOWN

1. In the Object List, select an ICE2 unit.

2. In the List Toolbar, expand Functions, click Activate Man Down or De-Activate Man

Down, and then click OK.

6.3.5. Arm and Disarm

The Arm option allows the user to enable the unit to send out a notification as soon as the vehicle

starts moving. The user can also disarm the vehicle by selecting the Disarm option.

The Arm and Disarm functionality can be activated or de-activated for the unit from within the Ctrack

Online Application. Select a vehicle in the Object List and then click the Arm or Disarm command in

the Functions menu, or from the right-click context menu.

Please note that this functionality is only available for the iS210 and iS130-S2 vehicles.

6.3.5.1. PROCEDURAL REFERENCE: ACTIVATE ARM MODE

1. In the Object List, right-click the Vehicle, select Functions, and then click Arm.

2. In the Arm window, click OK, and then click OK.

6.3.5.2. PROCEDURAL REFERENCE: DEACTIVATE ARM MODE

1. In the Object List, right-click the Vehicle, select Functions, and then click Disarm.

2. In the Disarm window, click OK, and then click OK.


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6.4. REPLAY VEHICLE DATA

The vehicle replay allows a user to replay past vehicle trip activity. This replay will allow the user to view

historic trips, positions and statuses sent from the vehicle to the Ctrack Online Application.

To replay trips, please select the vehicle in the Object List, and then click the Replay button in the List

toolbar. Please note that the replay function will also display replay information for trips that are

currently in progress.

The Replay Pane will present the user with a calendar control. From this calendar users can configure

trip criterion filters and select replay dates. All days where trip data exists for the vehicle, will be colored

in orange. To filter trips based on distance, please ensure to enter a value in the Suppress trips shorter

than field.

REPLAY PANE

Calendar Control The calendar control enables a user to make date selections for replay trip data. Dates

where trips are available will be coloured orange (Depending on the Skin selected). The

calendar control also has a date navigator used for month and year selection.

Suppress trips

shorter than...

Many trips may exist for a selected day. These trips can be filtered by the user based on

distance. By entering a minimum trip distance value, trips shorter than the minimum distance

Replay Calendar

Trip Criterion

Trips

Replay Pane


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REPLAY PANE

will be removed.

Show one trip at a

time

With this checkbox enabled, each time a trip is view in the Map Window, the Map Window‟s

overlay will be cleared before displaying the selected trip. When unchecked, multiple trips

will be display and overlapped in the Map Window simultaneously.

After selecting the replay date, the Replay Toolbar will present the user with a list of trip summaries for

that day. A specific trip can be viewed in Map Window by simply double-clicking the trip in the Replay

Toolbar, or using the right-click context menu.

Each trip displayed in the Map Window will have a distinct start point, stop point and unique trip color.

The trip also contains numbered markers. When these markers are clicked, trip information sent from

the vehicle during the trip will be displayed.

Multiple Trips can be displayed in the Map Window simultaneously, indicated by different trip colors,

providing that the Show one trip at a time checkbox remains unchecked.

REPLAY PANE : TRIP SUMMARIES

Start & Stop The trip start and stop time gives some indication of the trip duration.

Max Speed The maximum speed reached during the trip.

Distance The total distance of the trip.

Location The location of the trip. POI data will be used when near, else the data will be generate from

the map.

MAP WINDOW : TRIP MARKERS

Date The date and time the update for this marker was received from the vehicle.

Status The current status of the vehicle at this marker.

ODO The running ODO reading of the vehicle at this marker.

Location The location of the vehicle at this marker. POI data will be used when near, else the data will

be generate from the map.


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6.4.1. Active Replays

When a replay date has been selected and all trip filters have been applied, a user will be able to

have access to the Active Replay section that is associated with a trip. From this section, a user can

view the trip in an active format. This means that the route which the unit completed will be shown

from point to point.

The trip can be replayed in either a slow speed or a medium or fast speed. To view the replay, a

user will simply click on the Play button. Should a user wish to pause the active replay at any time, a

user will simply click on the Pause button.

6.4.1.1. PROCEDURAL REFERENCE: REPLAY A TRIP ACTIVELY

1. In the Object List, select a Vehicle, and then in the List Toolbar click Replay.

2. In the Replay Pane, in the Replay Calendar, click the Replay Date, and then

enter Trip Criterion.

3. In the Replay Pane, in the Trips section, right-click a Trip, and then click View

Trip.

4. In the Active Replay section, select the Speed, and then click Start.

5. In the Map window view the Active Replay.

6.4.2. Trip Context Menu

When a replay date has been selected and trip filters applied, user can access the right-click context

menu associated with a trip. From this menu user can view the trip, compare the trip to a calculated

route, and save the trip as a static route.


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6.4.2.1. PROCEDURAL REFERENCE: REPLAY A TRIP

1. In the Object List, select a Vehicle, and then in the List Toolbar, click Replay.

2. In the Replay Pane, in the Replay Calendar, click the Replay Date, and then

enter Trip Criterion.

3. In the Replay Pane, in the Trips section, right-click a Trip, and then click View

Trip.

4. In the Map window click the Trip Marker.


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6.5. THE D+ (STANDALONE) UNIT

In the Ctrack Online Application, users will be able to maintain and view details for the D+ Standalone

unit. The D+ (Standalone) unit is able to be Polled.

6.5.1. Edit Details

In the Ctrack Online Application, details for the D+ (Standalone) unit can be edited and updated by

the user. A user would however first need to open the Edit Unit window. This can be achieved by

right-clicking the vehicle and selecting Edit from the context menu, or by clicking the Edit button in

the Object List.

6.5.2. Vehicle Details

The Details tab in the Edit Unit window allows user to manually configure the details of the D+

(Standalone) unit. Details will be updated in both the Ctrack Online and Ctrack MaXx Application.


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EDIT UNIT : DETAILS



Unit ID The Unit ID field is a unique code in order to identify vehicles.




Make, Model and

Colour

Enter the Make, Model and Colour of the Vehicle. This may help to physically identify the

vehicle.

VIN Nr Enter the VIN number of the Vehicle. This may help to physically identify the vehicle.

Engine Nr Enter the Engine number of the Vehicle. This may help to physically identify the vehicle.



2. In the Edit Unit window, in the Details Tab, configure the Unit Details.



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7. DRIVERS

In the Ctrack Online Application, drivers play an important role. Drivers allow users to associate a living

entity with a vehicle.

7.1. VIEWING DRIVER DETAILS

When looking at the Drivers tab in the Object List, columns are used to provide some information about

the drivers. Users may however need to view more detailed driver information. This can be achieved by

expanding a driver in the Object List.

Expanding a driver is achieved by clicking the Expand button associated with a driver in the Object List.

Once a driver object has been expanded in the Object List, users can view the Summary information of

the vehicle. The Summary information will provide driver information and assigned vehicles.

7.1.1. Procedural Reference: Viewing Driver Information

1. In the Object List, for the relevant driver, click the Expand Button.


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7.2. ADD / EDIT DRIVER DETAILS

In the Ctrack Online Application, drivers can be added manually. To add a driver, click the Add button in

the List Toolbar.

Drivers can also be edited by clicking the edit tool of the corresponding driver in the List Window.

Whether a driver is being added or edited the procedure will remain exactly the same, the only

difference being with editing, the driver information is updated.

7.2.1. Driver Details

The Details tab in the Edit Driver window, allows user to configure the details of the driver. Details

will be updated in both the Ctrack Online Application and Ctrack MaXx backend.

The table below is a brief explanation of the fields used on this window;


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EDIT DRIVER : DETAILS TABLE

Upload A driver image may be uploaded and attached to the driver. A 60kb limit is imposed on the


First Name The first and second names of the driver should be defined.

Last Name The last name of the driver should be defined.

Driver ID A custom Driver ID can be specified. The Driver ID should however be checked against

existing drivers in the Ctrack MaXx backend to verify uniqueness.

Driver Tag A custom Driver Tag can be specified. The Driver Tag should however be checked against

existing drivers in the Ctrack MaXx backend to verify uniqueness.

ID Number The identification number of the driver should be defined.

Unique Number An additional unique number, possibly used in your organization, can be defined.

Skill Set Assign the relevant driver skill set to the driver.



2. In the Edit Driver window, in the Details Tab, configure the Driver Details.

3. In the Edit Driver window, click Save, and then click Close.

7.2.2. Contact Details

The Contact Details tab in the Edit Driver window, allows a user to configure the contact details of

the driver.

These contact details would be the cell number, home telephone number and addresses of the

driver.

EDIT DRIVER : DETAILS TABLE

Home Tel The home telephone number of the driver should be defined.

Home Address The home address of the driver should be defined.

Cell Number The cell phone number of the driver should be defined.

Postal Address The postal address of the driver should be defined.

Code The postal code for the address should be defined.


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7.2.2.1. PROCEDURAL REFERENCE: EDIT CONTACT DETAILS


2. In the Edit Driver window, in the Contact Details Tab, configure the Contact Details.


7.2.3. Locations

The Locations tab in the Edit Driver window allows user to configure important location information

of the driver. These locations provide user with a quick view of the areas where this driver may and

should be operating. Points of Interest from the business groups where the driver object exist will be

made available for selection.

7.2.3.1. PROCEDURAL REFERENCE: EDIT LOCATIONS


2. In the Edit Driver window, in the Locations Tab, configure the Home, Primary Work

and Secondary Work location of the driver.



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7.2.4. Available Vehicles

The Available Vehicles tab in the Edit Unit window allows user to manually assign valid vehicles for

the driver.

Vehicles that exist in the Ctrack Online Application and Ctrack MaXx backend, in the business

groups of the driver will be listed in the Available Vehicles tab.

EDIT DRIVER : AVAILABLE VEHICLES TAB

BEFORE AFTER

To assign vehicles to the driver, move the selected vehicles from the Available Vehicles list to the

Allowed Vehicles list.

EDIT UNIT : AVAILABLE VEHICLES

Available

Drivers

The list of Available Drivers will display all drivers present in the business group of the


Allowed

Drivers




7.2.4.1. PROCEDURAL REFERENCE: AVAILABLE VEHICLES


2. In the Edit Driver window, in the Available Vehicles Tab, select and

move vehicles between the Available Vehicles list and the Assigned Vehicles list.



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The Custom Fields Tab in the Edit Driver window enables users to configure additional custom

values for a driver.


drivers. In certain situation these may not meet the user‟s needs. In these situations additional

custom fields can be created in the Ctrack MaXx backend, and custom field values can be entered

from the Ctrack Online Application.



2. In the Edit Driver window, in the Custom Fields Tab, enter Custom Field values.



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8. POINTS OF INTEREST

In the Ctrack Online Application, Points of interest can be used to indicate important markers in the Map

Window. These points can be used as reference point allowing user to find specific locations with greater

ease.

8.1. VIEWING POINT OF INTEREST

When looking at the Point of Interest Tab in the Object List, columns are used to provide information

about the points of interest. Additionally, points of interest can also be displayed in the Map Window, by

selecting a point of interest in the Object List and clicking the View on map button in the List toolbar.

8.2. ADD / EDIT POINTS OF INTEREST

In the Ctrack Online Application, points of interest can be added manually. To add a point of interest,

click the Add button in the List Toolbar. When adding points of interest, a user must choose between

clicking on a location in the Map Window, or manually entering the LAT & LONG coordinates.

A user can also add points of interest from the Map Window by right-clicking the point of interest

location and then selecting Create POI command in the right-click context menu.

Additionally, points of interest may also be added from the Search Pane. In the Search Pane,

right-click an Address or Place search result, and then click the Create POI command in the right-click

context menu.

ADD / EDIT POINTS OF INTEREST


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Points of interest can also be edited by clicking the edit tool of the corresponding point of interest in the

List Window.

Whether a point of interest is being added or edited the procedure will remain exactly the same, the

only difference being with editing, where the point of interest information is updated.

8.2.1. Point of Interest - Description

This section of the Edit Point of Interest Window, allows a user to configure the Description

information of the point of interest.


EDIT POINT OF INTEREST: DESCRIPTION TABLE

Description The description field provides a name to the point of interest. Please note that the

description cannot be edited.

Type Points of interest can be defined and categorized by type. If the type does not yet exists on

the Type List, please manually enter the description for the new type.

Category Points of Interest can be defined and categorized by category. If the category does not yet

exist on the Category List, please manually enter the description for the new category.

Reference An additional user reference can be set.

Stop Time Define the maximum amount of time a vehicle or driver is allowed to stop at this point.

Shape and Colour Define the custom shape and colour that should be used to display the point of interest in

the Map Window. If this section is not completed, the default pin icon will be used.

LAT & LONG The LAT & LONG coordinates of the point can be changed if the location of the point of

interest is changed.

Radius The acceptable radius from the point of interest. Once in the boundaries of the radius is

crossed, the Ctrack Online Application will accept the vehicle or driver as being at the point

of interest.


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8.2.1.1. PROCEDURAL REFERENCE: EDIT POINT OF INTEREST: DESCRIPTION

1. In the Object List, click the Edit icon or right-click Edit.

2. In the Edit Point of Interest window, make the relevant changes.

3. In the Edit Point of Interest window, click Save, and then click Close.

8.2.2. Point of Interest - Contact

This section of the Edit Point of Interest Window, allows a user to configure the Contact information

of the Point of Interest.


EDIT POINT OF INTEREST : CONTACT INFORMATION TABLE

Contact Define contact person for this point.

Telephone & Fax Define contact details for this point.

Address & Postal

Code

Define the address for this point. If coordinates where added manually by the user a search

for the exact address can be done. This will then automatically insert the address of the

point for the user.

Key Number An additional user reference can be set.

Directions User can manually define the directional information of the point.

Remarks Additional remarks can be added for the point.

8.2.2.1. PROCEDURAL REFERENCE: EDIT POINT OF INTEREST: CONTACTS


2. In the Edit Point of Interest window, in the Contact section, configure the Point of

Interest Contact Information.

3. In the Edit Point of Interest window, click Save, and then click Close.


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9. GEO ZONES

In the Ctrack Online Application, Geo Zones can be used to indicate zones in the Map Window. These

zones can be used to restrict and monitor vehicle and driver movements inside or outside of these zones.

9.1. GEO ZONE PROPERTIES

9.1.1. Geo Zones Types

There are three types of geo zones which can be defined by the user, NoGo, Preferred and

Waypoint. Once geo zones have been defined, geo zones must be sent to the vehicles. Geo Zones

are sent to and stored on the actual tracking unit fitted to the vehicle. Depending on the unit type and

the Geo Zone shape, a maximum of 250 geo zone points can be assigned and stored by the

tracking unit.

GEO ZONE TYPES

NOGO PREFERRED WAYPOINT

9.1.1.1. NOGO GEO ZONES

NoGo zones will trigger violation alarms in the Ctrack Online Application, when a vehicle moves

into this geo zone type. This is useful when wanting to restrict vehicle movement in specific geo

zones.

9.1.1.2. PREFERRED GEO ZONES

Preferred zones allows user to specify acceptable geo zones for vehicle movements. If vehicles

move outside of these geo zones, a violation alarm will be triggered in the Ctrack Online

Application.

9.1.1.3. WAYPOINTS

Waypoints zones are used for notification purposes. A vehicle status change is used to display

when a vehicle has entered a defined Waypoint geo zone. The Timed Routes functionality,


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discussed in greater detail later in this manual, makes extensive use of the Waypoints type geo

zone.

9.1.2. Geo Zone Shapes

There are two shape types that can be used when creating a geo zone. The most commonly used

geo zone shape would be the Polygon geo zone. Polygons allows for multiple point to be connected

in the Map Window to form irregularly shaped geo zone.

User may also define rectangular geo zones. The zones can be easier to create and allows for large

areas to be covered. Rectangular geo zones have fewer points which result in the assignment of

more rectangular geo zones to vehicles, as many more zones can be added before reaching the

point limit of the tracking device.

GEO ZONE SHAPE

POLYGON ZONES RECTANGULAR ZONES


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9.2. VIEWING GEO ZONE

When looking at the Geo Zones Tab in the Object List, columns are used to provide information about

the geo zones. Additionally, Geo Zones can also be displayed in the Map Window, by selecting a Geo

Zone in the Object List and clicking the View on Map button in the List toolbar.

9.3. ADD / EDIT GEO ZONES

In the Ctrack Online Application, Geo Zones can be added manually. To add a geo zone, click the Add

button in the List Toolbar and selecting the Geo Zone shape.

User can also add Geo Zones from the Map Window by right-clicking the geo zone location and then

selecting the create geo zone command in the right-click context menu.

ADD / EDIT GEO ZONES

The user can then draw the geo zone in the Map Window, and then choose to Save or Delete the newly

created geo zone. With a rectangular geo zone, simply draw a rectangle. With a polygon geo zones,

draw all the polygon point and close the shape.


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Once a user has decided to save the Geo Zone, the user would need to provide Name and Type

information. Additionally, the user could also directly assign the new geo zone to vehicles in the

business group.

The following table will explain all the fields provided in the Create New Geo Zone window;

CREATE NEW GEO ZONE TABLE

Name Provide a name for the Geo Zone.

Type Specify the Geo Zone type.

Vehicle

Assignment

Assign the Geo Zone to vehicles in the business group. This assignment can also be done from

the vehicle properties, explained in detail earlier in this manual.

Whether a Geo Zone is being added or edited the procedure will remain exactly the same, the only

difference being with editing, the geo zone information will be updated.

9.3.1. Procedural Reference: Add a Geo Zone

1. In the Object List, in the List Toolbar, click Add, and then click the Geo Zone type.

2. In the Map window, draw the Geo Zone, and then click Save.

3. In the Create New Geo Zone window, type the Geo Zone name, and then

select the Geo Zone type.

4. In the Create New Geo Zone window, in the Assigned Vehicles section,

check the Vehicles.

5. In the Create New Geo Zone window, click Save, and then click Close.


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10. ALARMS

Alarm Notification is one of the main features of the Ctrack Online Application. With this feature a user can

monitor vehicle movements and be readily informed when a vehicle behaves outside of the acceptable

system boundaries.

10.1. VIEW ALARMS

Different acceptable boundaries are configured and assigned to groups or individual vehicles, from both

the Ctrack Online Application and Ctrack MaXx backend.

The Ctrack Online Application will receive and process alarms. Unprocessed alarms will appear in the

Alarms Tab in the Object List, where the user would notice a red Tab header with an incremental

counter, increasing in count as new alarms are received. Optionally, if enabled in User Settings an

Alarm Notification pop-up will regularly inform the user of any unprocessed alarms in the Ctrack Online

Application. Please note that the alarm notification message will provide a quick overview of the amount

of alarms per priority level.

To view unprocessed alarms, users would need to switch to the Alarm Tab in the Object List.

VIEW ALARMS

When looking at the Alarms Tab in the Object List, columns are used to provide information about the

alarm. Additionally, vehicles with an alarm status can also be displayed in the Map Window, by

selecting an alarm in the Object List and clicking the View on map button in the List toolbar.

Different colors are also assigned to the vehicles when viewed in the Alarms Tab of the Object List.

These colors serve as a means of displaying the priority of the alarm generated by the vehicle.


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10.2. ACCEPTING AND CLOSING ALARMS

Once an alarm has been triggered in the Ctrack Online Application, it will remain open until the user

accepts and closes the alarm. Alarms should only be closed once satisfied the incident does not

warrant any further action.

Alarms can opened for processing by clicking the Accept (thumbs-up hand) button corresponding to the

alarm in the Object List, or by clicking the Process Alarm command in the right-click context menu of

the alarm.

ACCEPTING AND CLOSING ALARMS

When accepting and closing high (yellow) and very high (red) alarms, users need to provide a Log

Reference Number and Alarm Comments. Once completed, the user can click the Close Alarm button.

Additional notes can also be added by to the vehicle by completing the fields and saving the data,

without closing the alarm.

ACCEPT ALARM WINDOW

Close Alarm The user can close the selected alarm after attaching a mandatory alarm comment.

Unit Information The Unit Information section provides the user with information about the selected unit.

Log Reference A log reference number may be assigned to the alarm, if such a system is currently in use in

your environment.

Alarm Comment This mandatory field has to be filled by the user before closing the alarm. If this field remains

blank the user will not be able to close the alarm for the selected vehicle.


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After closing the alarm, the alarm will be removed from the Alarms Tab in the Object List.

ACCEPT / CLOSE AN ALARM

BEFORE AFTER

Additionally, alarms of lower priorities can be closed directly in the Object List, without the need to

provide a log reference or comment. This is achieved by selecting the alarm and then clicking the Close

selected alarms button in the List Toolbar or by clicking the Close Alarm command in the right-click

context menu of the object.

ACCEPT / CLOSE AN ALARM

BEFORE AFTER

10.2.1. Procedural Reference: Accept / Process a Alarm

1. In the Object List, select a High Priority Alarm.

2. In the List Toolbar, click the Accept (thumbs-up hand) button.

3. In the Close Alarm window, type a Log Reference Number, and then

type an Alarm Comment.

4. In the Close Alarm window, in the toolbar, click Close Alarm.

10.2.2. Procedural Reference: Close Alarms

1. In the Object List, select a Low Priority Alarm.

2. In the List Toolbar, click the Close Selected Alarms button.


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11. TASKS

Tasks allow the user to schedule and assign tasks to mobiles. This functionality has to be enabled in the

Ctrack MaXx backend. Task dispatching allows a user to dispatch vehicles to locations, and instruct the

driver of the vehicle as to what action to perform at the location.

11.1. VIEWING TASKS

When looking at the Tasks Tab in the Object List, columns are used to provide information about the

task. Additionally, tasks can also be displayed in the Map Window, by selecting a task in the Object List

and clicking the View on Map button in the List toolbar.

11.2. ADD / EDIT TASKS

In the Ctrack Online Application, tasks can be added in a variety of ways. The most important

requirement when adding a task is the insertion of the required task endpoint.

All methods described below will insert the required task endpoint, which in turn will open the Task

Properties window.

In the Ctrack Online Application, tasks can be added manually. To add a task, click the Add button in

the List Toolbar. This method will require that the user physically selects the required task endpoint in

the Map Window.

User can also create tasks directly from the Map Window by right-clicking the required task endpoint

and then selecting the Dispatch to this point command in the right-click context menu.

ADD / EDIT TASKS


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In the Ctrack Online Application, tasks can be added for specific vehicles. These vehicles could exist in

the Vehicles Tab of the Object List, or may possibly be vehicles returned as search results in the

Search Pane. In both instances the right-click context menu of the vehicle allows a user to dispatch the

specific vehicle to a point of interest, an address or specific point on the map and to the location of

another vehicle.

DISPATCH TO

In the Ctrack Online Application, tasks can be added for specific locations. These locations could be

points of interest that exist in the Points of Interest Tab in the Object List, or may possibly be address

and place search results that have been returned in the Search Pane.

DISPATCH TO ADDRESS


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11.2.1. Task Properties

Once the user has defined the required task endpoint, the user would need to configure the following

Task Properties.

The following table will explain all the fields provided in the Task Properties window;

TASK PROPERTIES

Select a vehicle The user must select the vehicle to perform the task. Only vehicle with an appropriate

communication device will be available for selection in this field. When the user makes a

vehicle selection, the route that has to be travelled by the vehicle will be displayed in the

map. This allows users to make a vehicle selection based on the distance that needs to be

travelled.

Name Provide a name for the task.

Description Provide a description for the task.

Creation Time The creation time of the task will only be inserted once the user saves the task.

Target Time The target time specifies when the task should be executed. This is the time when the

vehicle is expected at the task endpoint.

Scheduled Time The scheduled time of the task specifies when the task should be sent to the communication

device.

Completed Time The completed time of the task will only be inserted once the driver has completed the task

and has marked the task as completed.

Address The address is automatically inserted for the user based on the task endpoint selected by

the user.

Action The action field is the only information delivered to the communication device fitted to the

vehicle. This is the action that will be received by the driver.


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11.2.2. Map Views in the Task Properties window

There are two different map views in the Task Properties window, The Map View and the Street Map

View.

MAP VIEWS IN THE TASK PROPERTIES WINDOW

The Map View The Street Map View

The Map View allows a user to view a Google Map that displays a street map of the area, and it also

allows a user to zoom in on the map to a street level.

The Street Map View in the Task Properties window allows a user to explore streets through a 360

degree street level imagery. Please note that this is only applicable if Street Level Imagery is

available for the area.

NAVIGATION OF THE MAPS IN THE TASK PROPERTIES WINDOW

The PegMan The Zoom Tools

In order for a user to access the Street Map view, the user would drag the PegMan over the area

that they wish to view. The map will turn blue, and by dropping the PegMan on an area, a user

would be able to view the Street View of the area selected.


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By clicking the Close button, the Map View will be displayed.

11.2.2.1. PROCEDURAL REFERENCE: NAVIGATING THE STREET MAP VIEW

1. In the Task Properties window, zoom the Map to the relevant level.

2. In the Task Properties window, select the Google Maps PegMan.

3. In the Task Properties Map View, drag-and-drop the PegMan onto the relevant

section on the Map.

11.2.3. Reported ETA & Distance vs. Calculated Duration & Distance

The Reported vs. Calculated ETA gives the user a clear view of differences that may exist between

the Google Mapping engine, and the mapping engine of the communications device. Whilst the

Google Mapping engine may calculate a particular route the communication device may calculate a

slightly different route, resulting in minor differences in travel time and travel distance.


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11.2.4. Task Status Information

The Task Status Information provides a workflow for the task. Task Status Information allows the

user to actively monitor the task. The workflow of the task will automatically change as the task

progresses between the Ctrack Online Application and the assigned vehicle.

The Task Status Information section of the Task Properties window, will allow the user to view the

last two reported task statuses and the times the task statuses were logged.

TASK STATUSES

Scheduled When the user first creates the task, the task will have a scheduled status, until the

scheduled time is reached, and the task is sent from the Ctrack Online Application to the

vehicle.

Sending When the scheduled time has been reached and task sending is in progress this will be

the status attached to the task.

Delivered The delivered status will be attached to the task when the task has been successfully

delivered to the vehicle.

Accepted If the task is accepted by the driver of the vehicle, the task status will be changed

accordingly.

Rejected If the task is rejected by the driver of the vehicle, the task status will be changed

accordingly.

Executing After the task has been accepted by the driver of the vehicle and the navigation is

calculated for the task, the task status will change to executing.

Arrived The task will be updated with the arrived status once the vehicle has arrived at the

required task endpoint.

Completed When the driver of the vehicle has finished executing the action associated with the task,

and has marked the task as complete, will the completed status be attached to the task.

Deleted The driver could delete the task in which case the deleted status will be attached to the

task.

Cancelled The driver could cancel the task in which case the cancelled status will be attached to the

task.

Read & In-active If the task has been read by the driver, but no action has been taken, this status will

remain attached to the task until further action is taken by the driver.

11.2.4.1. PROCEDURAL REFERENCE: TASK STATUS INFORMATION

1. In the Object List, in the Tasks Tab, click Add, and then click the Tasks

Location in the Map Window.

2. In the Task Properties window, select a Vehicle to perform the task.

3. In the Task Properties window, type the Name, Description and Action of the task.

4. In the Task Properties, configure the Target Time and Scheduled Time of the

task.

5. In the Task Properties, click Save, and then click Close.


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12. MESSAGES

The Ctrack Online Application allows users to communicate with vehicles, providing that the vehicle is

fitted with a Garmin, C-Com or CDT communication device. Vehicles fitted with a valid communication

device will be able to send and receive instant messages, allowing for bi-directional communications

between the vehicle and the Ctrack Online Application. Please note that the message data list allows users

the ability to view messages of specific time periods. Messages are grouped by default according to the

date received. Unread messages are also displayed in bold.

12.1. COMMUNICATING WITH VEHICLES

In the Vehicles Tab of the Object List, vehicles with communication capabilities can be identified

through the availability of a communication (black phone) button.

The communication button is also available in the Message Tab of the Object List.

By clicking this button the Communication window will be opened, allowing the user to initiate bi-

directional communication between the Ctrack Online Application and the vehicle.

Alternatively a user could also launch the Communications window by selecting the Communicate with

command from the right-click context menu of a vehicle in the Search Results pane.


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12.1.1. The Communications Window

The Communications window provides a real-time messaging interface to the user. From here users

can send and receive messages between the Ctrack Online Application and a vehicle. The

communication window comprises of the following sections.

12.1.1.1. CONNECTIVITY INDICATORS

The Connectivity Indicators of the Communications window provides the user with a view of the

connectivity of the tracking unit and attached communication device. These indicators are of

utmost importance for successful communication flow between the Ctrack Online Application and

the vehicle. Please ensure that both indicators are green and in the active state before attempting

to communicate.

The first indicator is used to indicate the GPRS connectivity of the tracking unit. Most systems are

configured to only allow communications if GPRS connectivity is active.

GPRS CONNECTIVITY

GPRS CONNECTED GPRS DISCONNECTED

Message History Pane

Details Pane

Responses Pane

Connectivity

Indicators

Message Pane


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The Second indicator is used to indicate that the communications device is currently connected

to the tracking unit. Communication is only allowed when a link between the tracking unit and

communications device is active.

DEVICE CONNECTIVITY

DEVICE CONNECTED DEVICE DISCONNECTED

Please ensure that both indicators are green and in the active state before attempting to

communicate.

12.1.1.2. DETAILS PANE

The Details pane of the Communications window associates a vehicle and driver to the

Communications Window. Here the user of the Ctrack Online Application can clearly see the

recipients of the messages. The vehicle and driver images present in the Details pane is inherited

from the properties of the vehicle and driver currently assigned to the vehicle.

If no images have been associated with the vehicle or driver, this pane will display the default

images of the Communications window.

VEHICLE AND DRIVER DETAILS

VEHICLE DRIVER

12.1.1.3. MESSAGE HISTORY PANE

The Message History pane of the Communications window provides the user with a list of

messages sent from and received by the Ctrack Online Application. This list can also be

refreshed by clicking the Refresh button at the top of the pane. Only messages of the current day

will be displayed in the Message History pane.


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12.1.1.4. FREE TEXT MESSAGES

Free Text messages allow a user to send typed messages to a vehicle. Users simply need to

type the message and then send the message.

The user also has the ability to control how the free text messages will be delivered. By checking

the Popup Message checkbox, the message will automatically be opened on the communications

device. The Forced Response checkbox will allow the user to select valid predefined responses

for the message and force the driver of the vehicle to respond accordingly. Additionally, users

could also attach their username to messages delivered to the vehicle.

12.1.1.5. PREDEFINED MESSAGES

Predefines Messages are configured in the Ctrack MaXx backend for a vehicle or group of

vehicles. Predefined Messages are quick messages, allowing a user to quickly select a message

from the predefined message list, and send it to the vehicle. Predefined messages cannot be

configured from the Ctrack Online Application.

The user also has the ability to control how the predefined messages will be delivered. By

checking the Popup Message checkbox, the message will automatically be opened on the

communications device. The Forced Response checkbox will allow the user to select valid

predefined responses for the message and force the driver of the vehicle to respond accordingly.


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12.1.1.6. RESPONSES

Responses are configured in the Ctrack MaXx backend for a vehicle or group of vehicles.

Responses allow a user to select a valid response in reply to a free text or predefined message.

When a message is created and the Force Response checkbox is checked, please check that

the responses you wish to make available are valid responses to the message.

12.1.2. Procedural Reference: Communicating with Vehicles: Free Text Messages

1. In the Object List, in the Vehicles Tab, click the Communicate button.

2. In the Communications window, verify that GPRS Connectivity, and

then verify Device Connectivity.

3. In the Communications window, in the Message Pane, click the Free Text Message

Tab.

4. In the Message Pane, in the Free Text Message Tab, type the Message.

5. In the Message Pane, in the Free Text Message Tab, check the Force Response

checkbox.

6. In the Responses Pane, select Valid Responses for the Free Text Message.

7. In the Message Pane, in the Free Text Message Tab, click Send.

8. In the Communications window, click Close.

12.1.3. Procedural Reference: Communicating with Vehicles: Predefined Messages

1. In the Object List, in the Vehicles Tab, click the Communicate button.

2. In the Communications window, verify that GPRS connectivity, and

then verify Device connectivity.

3. In the Communications window, in the Message Pane, click the Predefined Message

Tab.

4. In the Message Pane, in the Predefined Message Tab, type the Message.

5. In the Message Pane, in the Predefined Message Tab, check the Force Response

checkbox.

6. In the Responses Pane, select valid responses for the Predefined Message.

7. In the Message Pane, in the Predefined Message Tab, click Send.

8. In the Communications window, click Close.


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12.2. VIEWING UNREAD MESSAGES

The Ctrack Online Application will constantly receive and process communication messages from

vehicles. Many times message may remain unread because the Communication window could be

closed while the user is focusing on other application features. In these cases communication

messages will logged and displayed in the Messages Tab. The user would notice that the Messages

Tab header has an incremental counter, increasing in count as new messages are received and

processed. Optionally, if enabled in User Settings, a Message Notification also may pop-up regularly

informing the user of any unread messages in the Ctrack Online Application.

VIEWING UNREAD MESSAGES

To view unread messages users would need to switch to the Messages Tab in the Object List by

clicking the Tab or by clicking the notification message.

When looking at the Messages Tab in the Object List, columns are used to provide information about

unread messages. The columns will provide information regarding the message sender, message body

and message time.

Once a message has been read by the user, the message can be marked as read by clicking the Mark

as read button in the List Toolbar.

MARKING MESSAGES AS READ

BEFORE AFTER

12.2.1. Procedural Reference: Communicating with Vehicles: Unread Messages

1. In the Object List, in the Messages Tab, click an Unread Message.

2. In the Messages Tab, in the List Toolbar, click Mark as read.


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13. ROUTES

The Ctrack Online Application makes use of the DCT Maps and Google Maps engines in order to create

routes on the Map Window. All the routes are set on the Map, and defined by using waypoints.

The Ctrack Online Application allows the user to create a Static Route, Quick Route or Timed Route, and

each of these will be outlined in the sections below.

13.1. STATIC ROUTES

Ctrack Online allows the user to create Static Routes using either the DCT Maps, or Google Maps

engine. Once a static route is created, it can then be saved and then assigned to a vehicle. If a vehicle

deviates from the static route, outside the boundaries of the assigned deviation tolerance, a route

deviation alarm will be triggered in the application.

13.1.1. Viewing Static Routes

When looking at the Static Routes Tab in the Object List, columns are used to provide information

about the Static Routes. Additionally, Static Routes can also be displayed in the Map Window, by

selecting a static route in the Object List and clicking the View on map button in the List toolbar.

13.1.2. Static Routes within the DCT Map Engine

If a user is currently using the DCT Map Engine, Static Routes can be created in the Ctrack Online

Application or the Ctrack MaXx backend. The Ctrack Online Application is however limited to a

maximum of 25 static route points whereas no such limit exists in the Ctrack MaXx backend. In

order to ensure static route compatibility between the application interfaces, static route

manipulations are performed in some instances.

13.1.2.1. ROUTES CREATED IN THE CTRACK MAXX BACKEND

When static routes are created in the Ctrack MaXx backend, the 25 static route points limit does

not apply. In fact, due to the static route calculation methods, most static routes created in the

Ctrack MaXx backend will consist of many more points than the limit imposed by the Ctrack

Online Application.

In order to have static routes displayed correctly in the Ctrack Online Application, only the start

and end points of static routes will be retained and displayed in the Ctrack Online Application,

when more than 25 static route points exist for the static route in the Ctrack MaXx backend.


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ROUTES CREATED IN CTRACK MAXX

CTRACK MAXX ROUTE CTRACK ONLINE ROUTE

13.1.2.2. ROUTES CREATED IN THE CTRACK ONLINE APPLICATION

When static routes are created in the Ctrack Online Application using the DCT Map Engine, to

be fully compatible with the Ctrack MaXx backend which may not include a routable mapping

engine, the Ctrack Online Application creates a vast number of additional static route points at

each directional change in the static route. This will ensure that the static route is correctly

displayed when viewed in the Ctrack MaXx backend.

ROUTES CREATED IN CTRACK ONLINE

CTRACK ONLINE ROUTE CTRACK MAXX ROUTE

13.1.3. Create a Static Route

In the Ctrack Online Application, static routes can be created manually. To create a static route,

click the Create button in the List Toolbar.

A user can also create static routes from the Map Window by right-clicking the map and then

selecting the Create a Static Route command in the right-click context menu.


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Additionally, static routes may also be created from vehicle trip data in the Replay Pane. In the

Replay Pane, right-click a selected vehicle trip, and then click Save as static route command in the

right-click context menu.

CREATING STATIC ROUTES

13.1.4. Create a Static Route using DCT Maps

When creating a new static route using DCT Maps, users need to click the Map Window for each of

the static route waypoints to be created. This however is not required when creating a static route

from vehicle trip data, since the start and stop points of the trip will automatically be imported as the

static route points.

The last static route waypoint should be double-clicked to complete the static route and allow the

user to save the static route information.

The following table will explain all the fields provided in the Add Static Route window.

CREATE NEW STATIC ROUTE

Name Provide a name for the static route.

Tolerance Specify the allowed deviation tolerance of the static route.


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13.1.4.1. PROCEDURAL REFERENCE: CREATE STATIC ROUTES

1. In the Object List, in the List Toolbar, click Create.

2. In the Map Window, click the Static Route Waypoints, and then double-click the last

Static Route Point.

3. In the Add Static Route window, type the Static Route Name, and then type the

Static Route Deviation Tolerance Value.

4. In the Add Static Route window, click Save, and then click Close.

13.1.5. Static Routing using the Google Map Engine

When creating a new static route in Google Maps, users need to click the Map Window for the Start

and End point. This however is not required when creating a static route from vehicle trip data,

since the start and stop points of the trip will automatically be imported as the static route points.

In the event that a user wishes to modify the Static Route, a user can select the static route and

use the mouse to drag and manipulate the route to the correct places. A user is also able to

change the Start and End Point of the Static Route by dragging the Start and End Point markers to

the correct places on the map.


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The static route can be completed and saved by selecting the Done button and then completing the

Add Static Route information and clicking the Save button.

Please note that the route will not be able to be edited once the user has selected the Done button.





13.1.5.1. PROCEDURAL REFERENCE: CREATE STATIC ROUTES IN GOOGLE MAPS

1. In the Object List, in the List Toolbar, click Create.

2. In the Map Window, click the Start and End Static Route Points, and then click the

Done button.





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13.2. QUICK ROUTES

Quick routes can be created in the Ctrack Online Application in the Map Window. Quick routes and

Static routes are very similar, the only difference being quick routes produces a turn-by-turn list which

can be printed and handed to the driver of a vehicle.

A user can create quick routes from the Map Window by right-clicking the map and then selecting the

Create a Quick Route command in the right-click context menu.

Quick Routes can be saved as Static Routes in the Ctrack Online Application.

13.2.1. Quick Routes using the DCT Map Engine

When creating a new Quick Route using the DCT Map Engine, users need to set the waypoints of

the Quick Route by clicking the various points on the Map. When the waypoints have been created,

the user would double click the last waypoint in order to complete the creation of the Quick Route.

The trip details for the Quick Route will be displayed in the Quick Route window, and this window

will allow the user to Save, Print or Close the window.

If a user clicks on the Save button, the Add Static Route window will be displayed.


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CREATE NEW QUICK ROUTE



A user will complete the saving of a Quick Route as a Static Route by clicking the Save button.

13.2.1.1. PROCEDURAL REFERENCE: CREATE A QUICK ROUTE IN DCT MAPS

1. In the Map Window, right-click the Map and click Create a Quick Route.

2. In the Map Window, click the Quick Route Waypoints, and then double-click the last

Quick Route Point.

3. In the Quick Route Window, click Save.




13.2.2. Quick Routes using the Google Maps Engine

When creating a new Quick Route using Google Maps, users need to click the Start and End Point

of the Quick Route in the Map Window.

In the event that a user wishes to modify the waypoints of the Quick Route, a user can select the

Quick Route and use the mouse to drag and manipulate the route into the correct places on the

Map.

A user is also able to change the Start and End Point of the Static Route by dragging the Start and

End Point markers to the correct places on the map.


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Once the Start and End Point has been set, a turn-by-turn list will be produced for the quick route.

This turn-by-turn list can be printed.

The Quick Route can also be saved in the Ctrack Online Application as a Static Route. Once a

user selects the Save button, the Add Static Route window will be displayed.





A user will complete the saving of a Quick Route as a Static Route by clicking the Save button.

13.2.3. Procedural Reference: Create Quick Route in Google Maps

1. In the Map Window, right-click the Map and click Create a Quick Route.

2. In the Map Window, click the Start and End points of the Quick Route.

3. In the Quick Route Window, click Save.





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13.3. STATIC ROUTE ASSIGNMENT

Once the static route has been created and saved, the user can proceed to assign the static route to a

vehicle. To assign the static route to a vehicle, select the static route in the Object List, and then click

the Assign / Unassign button in the List toolbar.

To assign vehicles to a static route, move the selected vehicles from the Available Vehicles list to the

Allowed Vehicles list.

Please note that static routes can now be assigned to NX-40 units.

ASSIGN STATIC ROUTES WINDOW

BEFORE AFTER

The following table will explain all the fields provided in the Assign Static Routes window;

ASSIGN STATIC ROUTES

Available

Vehicles

The list of Available Vehicles will display all vehicles present in the business group of the static

route, which are not already assigned to the static route.

Assigned

Vehicles

The list of Assigned Vehicles will indicate which of the Available Vehicles has already been

assigned to the static route.

Move Buttons Four movement control buttons are available for moving vehicles between the Vehicle lists.

13.3.1. Procedural Reference: Assign / Unassign Static Routes

1. In the Object List, select the Static Route, and then click Assign / Unassign.

2. In the Assign Static Route window, move Vehicles between the Available Vehicles list

and the Assigned Vehicles list.


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3. In the Assign Static Route window, click Save, and then click Close.

13.4. TIMED ROUTES

The Ctrack Online Application allows users to create, assign and monitor Timed Routes. Timed

Routes differs from Static Routes, in that timings are assigned to timed route waypoint, and active

timed route monitoring can be done from the Ctrack Online Application. Timed Routes are also able to

be created as a repeated (or cyclic) route.

13.4.1. Viewing Timed Routes

When looking at the Timed Routes Tab in the Object List, columns are used to provide information

about the timed routes (Such as the Distance and Duration of the Timed Route). Additionally, timed

routes can also be displayed in the Map Window, by selecting a timed route in the Object List and

clicking the View on Map button in the List toolbar.

13.4.2. Create Timed Routes

In the Ctrack Online Application, timed routes can be created manually. To create a timed route,

click the Create button in the List Toolbar.

A user can also create timed routes from the Map Window by right-clicking the map and then

selecting the Create a Timed Route command in the right-click context menu.

CREATING TIMED ROUTES

13.4.3. Timed Routes using the DCT Maps Engine

When creating a new Timed Route using the DCT Map Engine, users will need to click the Map

Window for each of the Timed Route waypoints to be created, and when completed, the user would

double click to set the last waypoint.


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Once the Timed Route has been created, the Timed Routes Pane can be used to complete the

Timed Route timings and allow the user to save the timed route information.

The Timed Routes pane allows a user to configure the properties of each waypoint in the timed

route. The user would have to configure a Name for the timed route and also the provisional Start

Time.

TIMED ROUTE CONFIGURATION

Name Provide a name for the timed route.

Start Time Provide a provisional start time for the timed route.

For each of the waypoints created in the timed route, configure a description and an appropriate

stay time. Users may also need to configure the acceptable radius from the waypoint and stay time

tolerance allowed. It is not necessary to configure the travel times or distances between the

waypoints as the routing engine will automatically perform this calculation.

TIMED ROUTE PANE


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WAYPOINT 1 WAYPOINT 2

The following table will explain all the fields provided in the Timed Route Pane window.

TIMED ROUTE PANE WAYPOINT CONFIGURATION

Description Provide a name for the waypoint in the timed route.

Stay Time Specify the duration a vehicle is allowed to remain at the waypoint.

Distance The distance between waypoints will automatically be calculated by the Google Map routing

engine.

Travel Time The travel time between waypoints will automatically be calculated by the Google Map routing

engine.

Radius Specify an acceptable radius around the waypoint.

Tolerance Specify an acceptable stay time tolerance for the waypoint.

13.4.3.1. PROCEDURAL REFERENCE: ADD A NEW TIMED ROUTE

1. In the Timed Routes Toolbar, click Create.

2. In the Map Window, click the waypoints of the Timed Route, and then double click the

last waypoint.

3. In the Timed Route Pane, type the Timed Route Name and Default Start Time.

4. In the Timed Route Pane, for all the waypoints, type the Waypoint Details.

5. In the Timed Route Pane, click Save, and then click Close.

13.4.4. Timed Routes using the Google Maps Engine

When creating a new Timed Route using the Google Map Engine, users will need to click the Map

Window for each of the Timed Route waypoints to be created, and when completed, the user would

click the Calculate button in order to calculate the Timed Route.


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Once the Timed Route has been calculated, the Timed Route Pane can be used to complete the

Timed Route timings and allow the user to save the Timed Route information.

The Timed Routes pane allows a user to configure the properties of each waypoint in the Timed

Route. The user would have to configure a Name for the timed route and also the provisional Start

Time.

TIMED ROUTE CONFIGURATION

Name Provide a name for the timed route.

Start Time Provide a provisional start time for the timed route.

For each of the waypoints created in the Timed Route, configure a description and an appropriate

stay time. Users may also need to configure the acceptable radius from the waypoint and stay time

tolerance allowed. It is not necessary to configure the travel times or distances between the

waypoints as the routing engine will automatically perform this calculation.

TIMED ROUTE PANE


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WAYPOINT 1 WAYPOINT 2

The following table will explain all the fields provided in the Timed Route Pane window.

TIMED ROUTE PANE WAYPOINT CONFIGURATION

Description Provide a name for the waypoint in the timed route.

Stay Time Specify the duration a vehicle is allowed to remain at the waypoint.

Distance The distance between waypoints will automatically be calculated by the Google Map routing

engine.

Travel Time The travel time between waypoints will automatically be calculated by the Google Map routing

engine.

Radius Specify an acceptable radius around the waypoint.

Tolerance Specify an acceptable stay time tolerance for the waypoint.

13.4.5. Viewing Timed Route Tolerances in Google Maps

When viewing a Timed Route on Google Maps, the user would be able to view the Tolerance of the

Timed Route waypoint by means of a 'green circle' around the waypoint. This 'green circle' on the

Map is indicative of the tolerance of the Waypoint.


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13.4.6. Procedural Reference: Add a new Timed Route

1. In the Timed Routes Toolbar, click Create.

2. In the Map Window, click the waypoints of the Timed Route, and then double click

the last waypoint.

3. In the Timed Route Pane, type the Timed Route Name and Default Start Time.

4. In the Timed Route Pane, for all the waypoints, type the Waypoint Details.

5. In the Timed Route Pane, click Save, and then click Close.

13.5. TIMED ROUTE ASSIGNMENT

Once the Timed Route has been created and saved, the user can proceed to assign the timed route to

a vehicle. To assign the timed route to a vehicle, select the timed route in the Object List, and then click

the Assign / Unassign button in the List toolbar.

The Timed Route assignments window allows users to view timed routes currently assigned. From here

users can also add and remove timed route assignments for vehicles. To add a new timed route

assignment, click the Add button in the toolbar.


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The table below will display all the fields that are on the Assign Timed Route Window.

ASSIGN TIMED ROUTES

Start Time Select the start date and time for the new timed route assignment.

Available Route Select the route for the new assignment.

Available Vehicle Select the vehicle for the new assignment.

Commencement

Date

This is the start date for the Timed Route.

Cycle Repeats Select the amount of times the route must be repeated, either Daily, Weekly or Never.

Cycle Ends This is the end date for the Timed Route.

Contact

Information

A user will have the option to either select an already created contact, or Add a new Contact.

Please note that timed routes can only be assigned to ICE2, Assist, Solo, and iS100-series and iS200-

series units.

TIMED ROUTE ASSIGNMENTS WINDOW

BEFORE AFTER


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13.5.1. Procedural Reference: Assign a Timed Route to a Vehicle

1. In the Object List, select a Timed Route, and then click Assign / Unassign.

2. In the Timed Routes Assignments window, click Add.

3. In the Assign Timed Route window, select the Start Time, Available Route and

Available Vehicle.

4. In the Assign Timed Route window, click Save, and then click Close.

13.6. TIMED ROUTE MONITORING

The Timed Route Monitor allows user to monitor a vehicles progress during and after the timed route

has completed. This includes the monitoring of the planned timed route vs. the actual timed route.

To monitor timed routes users need to access the Timed Route Monitor Tab of the Object List. On this

Tab, the user needs to make a valid date and time selection, allowing the user to focus on a specific

timed route.

Once a valid date and time selection has been made, the user can then view the Planned vs. Actual

graph. This graph will provide vehicle and timed route information. The bottom (blue) sections of the

graph will show what the planned times when the vehicle should have entered and exited the timed

route waypoint. The top (green) sections of the graph will show what the actual times when the vehicle

entered and exited the timed route waypoint.

Additionally, each bar on the timed route graph also provides the user with tooltip information of precise

times and statuses of the timed route step.

PLANNED TIMED ROUTE STEP 1 – TOOLTIP INFORMATION

ACTUAL TIMED ROUTE STEP 1 – TOOLTIP INFORMATION

In this example you will notice that for the first step of the timed route the vehicle was supposed to have

arrived at the timed route waypoint at 5:00:00 PM. The vehicle however arrived early at 4:18:57 PM.

This resulted in the Early Arrival status being added to the actual timed route step. Additionally, the


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vehicle was supposed to leave the timed route waypoint at 5:10:00 PM. The vehicle however left at

5:07:35 PM. This resulted in the Departed on Time status being added to the actual timed route step.

The reason why a Departed Early Status was not added is because the departure time was within the

10 minutes tolerance time set for this timed route step. Please note that if a waypoint was not reached,

the planned item will have a red border to indicate this. Clicking on the item in the graph will now open a

tooltip to show the planned and actual data.


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14. WORKING WITH REPORTS

In the Ctrack Online Application, all reports are generated from the Reports Menu. Reports that have been

generated can be printed, saved or scheduled for delivery. Each report will be opened in a separate

browser Tab or window, depending on the browser being used, enabling users to open multiple reports

simultaneously.

14.1. THE REPORTS MENU

The Reports Menu presents the user with a list of report categories. Report categories are used to sort

similar reports together. Categories can be expanded and the desired report selected. Additionally,

reports can be added to the Favorites section of the report menu, allowing easy access to reports

regularly used. The Reports Menu also offers an interface for managing Report Scheduling.

Please refer to Appendix B for a detailed list of all Report categories and Reports.


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14.2. FAVOURITE REPORTS

Reports used regularly by the user, may be added to a list of favorite reports. To add a favorite report,

simply expand the report category and the report, and then click the Add to favorites command.

Reports can also be removed from the list of favorite reports. To remove a favorite report, simply

expand favorites and the report, and then click the Remove from favorites command.

FAVOURITE REPORTS

BEFORE AFTER

14.2.1. Procedural Reference: Add / Remove a Favorite Report

1. In the Menu Bar, expand Reports, expand the Report Category, and then

expand the Report.

2. With the report expanded, click Add to favourites.

3. In the Menu Bar, expand Favorites, and then expand the Report.

4. With the Report expanded, click Remove from Favourites.


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14.3. THE REPORT PANE

The Report Pane allows a user to specify the report selection criterion. The user will have the option to

select the business group, vehicles, drivers and date range selection criterion of the report.

The Reports Pane also allows a user to generate the report in real time or schedule the report for later

delivery. Please note that the layout and fields being displayed on the Report Pane is dependent on the

report that was selected.

The Report Pane will also allow a user to download the report in a CSV format.


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The following table will explain all the fields provided in the Report Pane window.

REPORT SIDE PANE

Business Group Select the business group filter for the report. By selecting a specific business group vehicles

selection will be filtered in the vehicles field.

Perspective If the report should be for all vehicles in the selected business group, please click the Vehicles

button, or if the report should be for all drivers in the selected business group, please click the

Drivers button.

Vehicles If the report should be for selected vehicles in the selected business group, expand the Vehicles

field, and then check the desired vehicles.

Drivers If the report should be for selected drivers in the selected business group, expand the Drivers

field, and then check the desired driver.

From Date &

To Date

Specify the date range for the report. Dates can be entered manually by typing the date values

in the date fields, or by using the selecting a date and time from the Calendar and Clock

controls. Note: The To Date must always be greater than the From Date.

Generate After configuration of the report selection criterion, reports can be generated and displayed in

real time.

Schedule After configuration of the report selection criterion, reports can be scheduled for delivery.

Download CSV

format

After generating the report, reports can be downloaded and saved in a CSV format. This button

is only visible for reports that support CSV exporting.

14.3.1. The Vehicle and Points of Interest Report Criteria Selection

On the Report Criteria Selection Pane, the Vehicles and Points of Interest Report Criteria selection

will be displayed as a search box and results drop down field.

This will allow the user to easily search for and select a Vehicle or Point of Interest in order to

influence the speed of generating the report and the loading times of the report.

VEHICLE AND POINTS OF INTEREST REPORT CRITERIA SELECTION

BEFORE AFTER

In the Select a vehicle... or Select Point of Interest to Include field, a user would type in the Vehicle

or Points of Interest to be searched for, and in the results drop down, click on the Vehicle or Points

of Interest and then click on the Add (plus) icon to add the Vehicle or Points of Interest to be

included in the Report Criteria selection. Numerous Vehicles or Points of Interest can be added.


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If the user wishes to include all Vehicles, a user would simply select the Select all checkbox. To

delete a selection made, select the Vehicle or Point of Interest and click the Delete (cross) icon.

14.3.2. The Drivers Report Criteria Selection

On the Report Criteria Selection Pane, the Drivers Report Criteria selection will allow the user to

either select a Driver by the Driver ID or by the Name and Surname of the Driver.

This will allow the user to easily search for and select a Driver in order to influence the speed of

generating the report and the loading times of the report.

By selecting either of the following buttons, the user would be able to use the drop down list in

order to select the relevant Drivers by the Driver ID or Name and Surname of the Driver.

If the user wishes to include all Drivers, a user would simply select the Check All check box.

14.4. GENERATING A REPORT

After the user has completed the report selection criterion, the user can proceed to generate and

display the report in real time by clicking the Generate button in the Report Pane.

The generated report will then be opened in Adobe Acrobat format, and it will be displayed in the blank

area next to the Report Pane. Please note that to increase the viewable area of the report, the Report

Pane can be collapsed.

Once a report has been generated, the report is able to also be downloaded and saved in a CSV

format.


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14.4.1. Procedural Reference: Generate a Report

1. In the Menu Bar, expand Reports, expand the Report Category, and

then click a Report.

2. In the Report Pane, enter the Selection Criterion, and then click Generate.

14.4.2. Procedural Reference: Download a Report in CSV Format

1. After the report has been successfully generated, click the Download CSV format button,

and either Save or Open the Report in CSV format.

14.4.3. Report Toolbar

The Report Toolbar can be used by the user to alter display the report in the report window.

Additionally, report navigation functionalities are also provided.

Save

Print Share Page Navigator Zoom Control

Create PDF Page Control

Word Finder


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14.5. SCHEDULING A REPORT

After the user has completed the report selection criterion, the user can proceed to schedule and mail

the report by clicking the Schedule button in the Report Pane.

The report scheduler will then be opened and displayed in the blank area next to the Report Pane.

14.5.1. Schedule Configuration

Schedule configuration allows a user to specify the Duration, Frequency and Report Format of the

scheduled report.

The following table will explain all the fields provided in the Report Pane window.

SCHEDULE CONFIGURATION

Schedule Name The Schedule Name is system generated for the scheduled report and cannot be configured by

the user.

Schedule Type The user may select a One Time or Recurring schedule type. A One Time schedule type will

allow the schedule to only occur once with no frequency configuration required.

Action The Action is system generated for the scheduled report and cannot be configured by the user.

Time Slot The user needs to select a suitable time slot for the report generation to occur. These time slots

are created in the Ctrack MaXx backend, and only valid time slots will be listed.

Start Date The scheduled date and time should be configured. This is the date and time the scheduled

report should be processed by the Ctrack Online Application.

End Date The End Date is system generated for the scheduled report and cannot be configured by the

user. This ensures that the End Date will always be greater than the Start Date of a Report.


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Occurs If the user has selected a Recurring Schedule Type, the frequency should be determined.

Reports can be scheduled as Monthly, Weekly or Daily reports.

Recurs every Additional configuration of the recur property of a scheduled report. Will vary depending on the

Occurs type selected.

Recurs on Additional configuration of the recur property of a scheduled report. Will vary depending on the

Occurs type selected.

Last Run Date If the user has already scheduled this report, the Last Run Date will be displayed.

Last Run Results If the user has already scheduled this report, the results of the previous scheduling will be

displayed.

Next Run This will display the next date and time the report is going to be scheduled.

Report Name The user is able to complete a unique name for the Report.

Export Format The user is able to select as to which format will be used when exporting the report. The

following formats are available: PDF, CSV and DOC format.

Next Once the schedule configuration is completed, click the Next button to proceed to Delivery

Configuration.

14.5.1.1. PROCEDURAL REFERENCE: SCHEDULE CONFIGURATION

1. In the Menu Bar, expand Reports, expand the Report Category, and then

click a Report.

2. In the Report Pane, enter Selection Criterion, and then click Schedule.

3. In the Schedule Configuration window, select the Schedule Type.

4. In the Schedule Duration window, select the Time Slot, and then

set the Start Date.

5. In the Frequency section, select how the Schedule Occurs,

set the Recurs Frequency, and then set the Recurs Properties.

6. In the Report Format section, complete the Report name and the Export Format.

7. In the Schedule Configuration screen, click Next.


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14.5.2. Delivery Configuration

Delivery configuration allows a user to specify delivery properties of the scheduled report. Only

contacts currently configured in the Ctrack Online Application can be attached as valid delivery

addresses for the scheduled report.

The user will be required to specify a delivery date and time, and then select contacts that should

receive the scheduled report. To add a contact to the To--> and Cc--> fields, select a contact from

the list and then click the To--> or Cc--> button corresponding to the field.

14.5.2.1. PROCEDURAL REFERENCE: DELIVERY CONFIGURATION

1. In the Delivery Configuration window, select a Contact from the list, and then

click To--> or Cc-->.

2. In the Delivery Configuration window, click Finish.


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14.6. REPORT SCHEDULE MANAGEMENT

Scheduling of reports can be managed and viewed in the Ctrack Online Application. The Report

Schedule Manager can be access from the Reports Menu.

14.6.1. Schedule Status

The Schedule Status Tab of the Report Schedule Management window, allows users to view all

report schedules configured in the Ctrack Online Application. When looking at the Schedule Status

list, columns are used to provide information about the schedules. Scheduled reports may also be

deleted from this Schedule Status Tab of the Report Schedule Management window.

14.6.2. Recurring Schedules

The Recurring Schedules Tab of the Report Schedule Management window allows users to view all

recurring report schedules configured in the Ctrack Online Application. When looking at the

Recurring Schedule list, columns are used to provide information about the recurring schedules.


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14.6.3. Schedule History

The Schedule History Tab of the Report Schedule Management window allows users to view all

schedule history events in the Ctrack Online Application. When looking at the Schedule History list,

columns are used to provide information about the schedule history events.


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15. KPA REPORTS

15.1. THE DASHBOARD

The Dashboard is an embedded set of Business Intelligence Reports in the Ctrack Online Application.

These reports allow a user to monitor various data from one user interface. It will provide various levels

of summarised information regarding the vehicles and drivers of the fleet.

A whole host of configuration options enable users to get the relevant data from the Ctrack Online

Application, to aid in business decision making.

It ultimately allows a user to view, report, and explore information in an easy to view, graphical way.

15.1.1. The Layout of the Dashboard

The Dashboard section is easy to use and there are several functions and reporting sections that a

user should familiarise themselves with. These functions and reporting sections appear on the

Dashboard Toolbar as icons and drop-down selection lists.

There is also the graph display section, which will allow a user to view the reports selected.

15.1.2. Dashboard Toolbar

The Toolbar is comprised of six (6) embedded KPA Dashboards, which appear as icons and Criteria

Selection section and Standard Tools.

Please note that a user is able to set the amount of KPA Dashboards which can appear on the

toolbar in the Dashboard Configuration section.


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15.1.3. The Display of Graphs

There are two different types of graphs which can be used for viewing data for a report.

15.1.3.1. THE CIRCLE GRAPH

A circle graph is shaped like a circle. It is divided into fractions or parts that look like pieces of

pie. These „fractions‟ are known as sectors of the graph, and they are displayed in various

different colours. A key is present next to each circle graph, allowing a user to view and

understand the sectors of the graph.

15.1.3.2. THE BAR GRAPH

A bar graph is a type of graph that will use either horizontal or vertical bars to show data. These

bars of the graph are labelled showing information. This graph is useful when there is

comparison needed to be displayed. A key is present next to each bar graph, allowing a user to

view and understand the bars of the graph.


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15.2. DASHBOARD CONFIGURATIONS

15.2.1. User Dashboard Configuration

Dashboard Configuration allows a user to customize the Dashboard Environment. A user can review

available Dashboards, set a Default Dashboard, and select KPI‟s. Additional Dashboard

Configuration tools allow for advanced user configurations.

Typically when entering the Dashboard for the first time, a user would most likely make use of the

User Dashboard Configuration section.

On the Dashboard Configuration window, a list of all available Dashboards will be displayed, as well

as the default Dashboard, which will be indicated. A user will be allowed to specify a preferred

default Dashboard, by simply chosing the relevant KPA from the drop down list and then selecting

the Default Start KPA checkbox from the Select KPA List.

There are four (4) icons available on this form, Report Server Configuration, Dashboard User

Management, Dashboard GYR Configuration and Rating Weight Configuration.

15.2.1.1. PROCEDURAL REFERENCE: USER DASHBOARD CONFIGURATION

1. In the Dashboard Toolbar, click the KPA / KPI Configuration button.

2. In the User Dashboard Configuration page, specify Configuration Changes,

click Apply and then click Done.


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15.2.2. My Dashboard Configuration Options

The My Dashboard section is a user specific Dashboard which displays a combination of the

available dashboards as specified by the user.

On this window, below the Alter Configuration section, a user will select the My Dashboard option in

the Select KPA drop-down list to configure, and under the Select KPI list, a user would select the

KPI‟s to add to the My Dashboard option.

Please note that only a maximum of four (4) KPI‟s are allowed for the My Dashboard section.

15.2.2.1. PROCEDURAL REFERENCE: MY DASHBOARD CONFIGURATION OPTIONS

1. In the Dashboard Toolbar, click the KPA / KPI Configuration button.

2. In the Select KPA drop-down List, click My Dashboard, and check KPI’s that

will be combined in the My Dashboard option.

3. In the User Dashboard Configuration page, specify Configuration Changes, click

Apply and then click Done.


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15.2.3. Report Server Configuration

It may occasionally occur that the location of the Reporting Server, where all Dashboard Reports are

stored, is changed. In this event users would be required to update the location accordingly for the

Report Server, by specifying the location for the Reporting Server that hosts all the Dashboard

Reports.

15.2.3.1. PROCEDURAL REFERENCE: REPORT SERVER CONFIGURATION

1. In the Dashboard Toolbar, click the KPA / KPI Configuration button,

and then click the Report Server Configuration button.

2. In the Report Server Path field, complete the correct Report Server Path,

click the Verify button, click the Save button, and then click the Return button.

15.2.4. Dashboard User Management

By default only the Master1 User Account has access to the Dashboard. Any new user account

created needs to be granted access if required. A list of all users will be provided under the Assign

User Access Section, and once configured, the user account will display a DashURL value.

15.2.4.1. PROCEDURAL REFERENCE: USER ACCOUNT CONFIGURATION

1. In the Dashboard Toolbar, click KPA / KPI Configuration, and then

click Dashboard User Management.

2. In the Dashboard User Manager section, check the User Account that requires

Dashboard access under the Assign User Access section.

3. In the Dashboard User Manager page, specify User Access changes,

click Apply and then click Done.


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15.2.5. Manually assigning a DashURL to a user in SQL

The procedural reference below will outline the steps needed in order to manually assign a

DashURL to a user in SQL.

15.2.5.1. PROCEDURAL REFERENCE: MANUALLY ASSIGN A DASHURL VALUE

1. In the Start Menu, browse Microsoft SQL Server Management Studio.

2. In SQL Server, click Connect.

3. In the SQL Server Object Explorer, expand the Ctrack6 Database,

expand Tables.

4. In the Tables list, right-click the Users Table and click Edit Top 200 rows.

5. In the Users Table, determine the UserID of the user.

6. In the SQL Server Object Explorer, right-click the System Options table and

click Edit Top 200 rows.

7. In the System Options table, browse to the UserID and capture a valid

DashURL entry and paste into the DashURL field for the UserID.

15.2.6. Dashboard GYR (Green, Yellow, Red) Configuration

The Dashboard GYR (Green, Yellow and Red) configuration is used to assign the colour ranges to

the various dashboards and the thresholds for these ranges. Users are able to determine the

severity levels of events displayed in the Dashboard and the display of these levels.

A list of all Dashboard KPI‟s and the current GYR Ratings will be displayed on this window. New

GYR Rating thresholds can be defined by the user and a GYR Rating can be edited to configure

new values.

Please note that a user can only specify the Green and Red count and duration, and by determining

these counts, the Yellow Count Range and Yellow Duration Range will be automatically influenced.


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15.2.6.1. PROCEDURAL REFERENCE: DASHBOARD GYR CONFIGURATION

1. In the Dashboard Toolbar, click KPA / KPI Configuration, and then

click Dashboard GYR Configuration.

2. In the Edit GYR Configuration, configure the new GYR Ratings as required.

3. In the Dashboard GYR Manager page, specify Configuration Changes,

and then click Apply and then click Done.

15.2.7. Configure Selection Constraints

Dashboard Constraints allow users to filter data displayed in the Dashboard. For each KPA, the user

can configure Selection Constraints. The user can constrain the Cost Centre, Asset Type and Date

Range for any given KPA.

A user is able to configure dates and these dates can be entered manually by simply replacing the

values in the From - To Date Fields. The Calendar Tool can also be used to visually set the dates

required.

15.2.7.1. PROCEDURAL REFERENCE: CONFIGURE SELECTION CONSTRAINTS

1. In the Dashboard Toolbar, expand the Cost Centre List, and then

click MainGroup.

2. In the Dashboard Toolbar, expand the Asset Type List, and then

click Driver.

3. In the Dashboard Toolbar, expand the Date Range List, and then

click the Custom Date.

4. In the Dashboard Toolbar, configure the From - To Date Range.


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15.2.8. Dashboard Navigation

KPA Selection is used to navigate between the different KPA Dashboards. Each Dashboard also

has a set of Standard Tools. The tools are used to Execute, Navigate and Configure the Dashboard

Environment. Dashboard Navigation will allow a user to Navigate Dashboard structures.

DASHBOARD NAVIGATION

The Go Back to Parent Report and the Back to KPA Report is able to be drilled-down several levels,

allowing the user to view different details of the report.

GO BACK TO PARENT REPORT

BEFORE AFTER

15.2.8.1. PROCEDURAL REFERENCE: DASHBOARD NAVIGATION

1. In the Dashboard Toolbar, click on the Required KPA button to navigate to.

2. In the Dashboard Toolbar, click the Go Back to Parent Report button.

3. In the Dashboard Toolbar, click on the Back to KPA Report button.


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15.2.9. Available Key Performance Areas (KPA’s)

15.2.9.1. SAFETY DASHBOARD

The Safety Dashboard is a summarisation of safety related events, generated by the vehicles in

the Ctrack MaXx solution. The Safety Dashboard is designed to ensure that the safety of vehicles

and drivers is managed easy to view way.

Organisations will no longer need to spend time generating, combining and aggregating

information from different reports to get a insight into the safety of the fleet.

The Safety Dashboard will ultimately allow an organisation to gauge the safety the fleet as a

whole or that of specific vehicles independently.

SAFETY DASHBORD GRAPHS

Alarm Count Detail Total count of Harsh Braking and Speed Violation Alarms.

Alarm Duration Total Duration of Harsh Braking and Speed Violation Alarms.

Max Speed Maximum Speed travelled by a vehicle in the Fleet.

Panic Count Total count of Panic events recorded during the period.

Off Route Count Total count of Route Deviation events recorded during the period.

The Safety Dashboard is comprised of events for a vehicle which contains unsafe driving events.

The main events for this report are Harsh Braking and Speed Violations.

SAFETY KPI’S

Harsh Braking Total count / duration of Harsh Braking Alarms.

Speed Violations Total count / duration of Speed Violation Alarms.

Max Speed The Max Speed of the total of a vehicle.

Panic Total count / duration of Panic Alarms.

Off Route Total count / duration of Off Route Alarms.

Each Dashboard can be drilled down from the Parent Level (Organisational) to various Child

Levels (Cost Centre Level, Vehicle Level and Detail Level).


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15.2.9.1.1. The Organisational Level

The Safety Dashboard reports that display on the Organisational Level are the Alarm Count

Detail, Alarm Duration, Max Speed, Panic Count and Off Route Count graphs.

Also displayed on this dashboard is the From Date and To Date. These dates will display the

graphs based on the dates that were chosen by the user. The Vehicle Count display simply

lists the amount of vehicles that the report is combining in order to display data on the graph.

In this section, the Alarm Count Detail displays the overall incidents for Harsh Braking and

Speed Violation for all the Cost Centres within the user Organisation. In the example above,

a user can conclude that the Harsh Braking for the organisation made up the greatest

number of events, whereas the Speed Violation made up a small percentage of the events.

Even though, the Speed Violation made up a small percentage, in the Alarm Duration graph,

a user can view that the number of hours the speed violation occured, exceeded that of the

amount of hours that the harsh breaking occured.

The Max Speed graph will reveal the Maximum Speed of all vehicles for the organisation.

The Panic Count graph will display the number of Panic Count Alarms for the organisation.

The Off Route Count displays the number of Off Route Count Alarms for the organisation.

15.2.9.1.2. The Cost Centre Level

If a user clicks on the Alarm Count Detail graph on the Organisational Level, the graph, as

well as the Alarm Duration and Max Speed, Panic Count and Off Route Count graphs will be

drilled down to display a more comprehensive view of the Cost Centre level for each of the

graphs. These graph components will now be displayed as seperate Cost Centres, allowing

a user to view and compare the Harsh Braking and Speed Violation per Cost Centre for the

organisation, as well as the Max Speed and Panic and Off Route Count.


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In the example below, a user will be able to view and compare each Cost Centre in a bar

graph as well as the makeup of each Cost Centre to the data in the parent graph. Should a

user wish to drill down the reports even more, the graphs now become Vehicle specific.

15.2.9.1.3. The Vehicle Level

In the Vehicle Level, a user is able to view the Alarm Count Detail, Alarm Duration, Max

Speed and Panic and Off Route Count graphs. These graphs are displayed per vehicle for

the Cost Centre selected.

15.2.9.1.4. The Detail Level

The graphs are able to be drilled down from the vehicle level even further by clicking on the

relevant vehicle which belongs to a Cost Centre in any of the graphs. The next report that

will get displayed is a grid, and a user will notice that the colours of red,green and yellow are

presented on the grid.


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This Detailed report is designed to bring attention to the user of vehicles that have oversped,

stayed in the speed limit or was under the speed limit. This also is applicable for the number

of Off Route Counts, Off Route Minutes, Panic Counts, Panic Minutes, Maximum km/h and

also the Harsh Brake Count. The green, yellow and red values which determine how the

calculations are compiled, are set up in the GYR Configuration section on the Dashboard.

For more information about the GYR Dashboard configuration, please refer to the relevant

section in the manual.

15.2.9.2. PROCEDURAL REFERENCE: VIEW SAFETY DASHBOARD

1. In the Dashboard Toolbar, click on the Safety button.

2. In the Safety Dashboard, view the graphs or drill-down to the relevant level.

3. In Report Toolbar, either export the graph, or print the graphs.


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15.2.9.3. SECURITY DASHBOARD

The Security Dashboard is a summarisation of security related events, generated by the vehicles

in the Ctrack MaXx solution. The Security Dashboard is designed to ensure that the security of

vehicles and drivers is managed easy to view way.

The Security Dashboard will ultimately allow an organisation to gauge the security of the fleet as

a whole or that of specific vehicles independently.

SECURITY DASHBOARD GRAPHS

Alarm Count Detail Total count of specified Alarms.

Alarm Duration Total Duration of specified Alarms.

Alarm Distance Total Distance of specified Alarms.

The main events for this report are Panic Alarm, SOS, Battery Tamper, Area Alarm and Nogo

Area.

SECURITY KPI’S

Panic Alarm Total count / duration of Panic Alarms.

SOS Total count / duration of SOS Alarms.

Battery Tamper Total count / duration of Battery Tamper Alarms.

Area Alarm Total count / duration of Area Alarms.

Nogo Area Total count / duration of Nogo Alarms.




The Security Dashboard reports on Organisational Level are the Alarm Count Detail, Alarm

Duration (hours) and Alarm Distance (km) graphs.


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graphs based on the dates that were chosen by the user. The Vehicle Count display, simply

lists the amount of vehicles that the report is combining in order to report on.

The Alarm Count Detail section displays the overall incidents for Panic Alarms, SOS, Battery

Tampers, Area Alarms and Nogo Area for all the Cost Centres within the user organisation.



well as the Alarm Duration and Alarm Distance graphs will be drilled down to display a more

comprehensive view of the Cost Centre level for each of the graphs. These graph

components will now be displayed as seperate Cost Centres, allowing a user to view and

compare the Alarm Count Detail, Alarm Duration and Alarm Distance per Cost Centre for the

organisation.





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In the Vehicle Level, a user is able to view the Alarm Count Detail, Alarm Duration, and

Alarm Distance graphs. The graph components are displayed per vehicle for the Cost Centre

selected.

The Vehicle Level graph data is also able to be shown in a grid view. A user is able to switch

from the graph view to the grid view by selecting the Show Detail in Grid icon at the top of

the screen.


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The graphs on the Vehicle Level are able to be drilled down even further by clicking on the


will get displayed is a grid, and a user will notice that the colours of red, green and yellow are


This detailed report is designed to bring attention to the user of vehicles that have Area

Alarms, Battery Tamper Alarms, Nogo Area Alarms, Off Route Alarms and Panic Alarms.

The green, yellow and red values which determine how the calculations are compiled, are

set up in the GYR Configuration section on the Dashboard.



15.2.9.4. PROCEDURAL REFERENCE: VIEW SECURITY DASHBOARD

1. In the Dashboard Toolbar, click the Security button.

2. In the Safety Dashboard, view the graphs or drill-down to the relevant level.



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15.2.9.5. PRODUCTIVITY DASHBOARD

The Productivity Dashboard is divided into two sections, the Productivity Dashboard and the

Points of Interest Visits Dashboard.

15.2.9.5.1. The Productivity Dashboard

The Productivity Dashboard is a summarisation of productivity events, generated by the

vehicles in the Ctrack MaXx solution. The Productivity Dashboard is designed to ensure that

the productivity of vehicles and drivers is managed easy to view way.

The Productivity Dashboard will ultimately allow an organisation to gauge the efficiency of

specific vehicles independently.

PRODUCTIVITY DASHBOARD GRAPHS

Exception Count The total Exception Count for the time period selected.

Exception Duration The total Exception Duration for the time period selected.

The main event for this report is Absent.

PRODUCTIVITY KPI’S

Absent Total count / duration of Absenteeism.




The Productivity Dashboard reports on the Organisational Level are the Exception Count

and Exception Duration (hours) graphs.


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The Exception Count section displays the overall incidents for Absenteism for all the Cost

Centres within the user Organisation. The Exception Duration section displays the overall

duration in hours for Absenteism for all the Cost Centres within the user Organisation.


If a user clicks on the Exception Count graph on the Organisational Level, the graph, as well

as the Exception Duration graph will be drilled down to display a more comprehensive view

of the Cost Centre level for each of the graphs. These graph components will now be

displayed as seperate Cost Centres, allowing a user to view and compare the Exception

Count and Exception Duration per Cost Centre for the organisation.





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In the Vehicle Level, a user is able to view the Exception Count and Exception Duration.

These graphs are displayed per vehicle for the Cost Centre selected.



the screen.


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This detailed report is designed to bring attention to the user of vehicles that have Late Start

Count, Late Start Duration, Early Finish Count, Early Finish Duration and Absent Days. The

green, yellow and red values which determine how the calculations are compiled, are set up

in the GYR Configuration section on the Dashboard.



15.2.9.6. PROCEDURAL REFERENCE: VIEW PRODUCTIVITY DASHBOARD

1. In the Dashboard Toolbar, click the Productivity button.

2. In the Productivity Dashboard, view the graphs or drill-down to the relevant

level.



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15.2.9.6.1. The Points of Interest Visits Dashboard

The Points of Interest Visits Dashboard is a summarisation of events, generated by the

vehicles in the Ctrack MaXx solution. The Points of Interest Visits Dashboard is designed to

ensure that the visits to Points of Interest of vehicles and drivers is managed in an easy to

view way.

The Points of Interest Visits Dashboard will ultimately allow an organisation to gauge the

amount of visits to a Point of Interest of specific vehicles independently.

POINTS OF INTEREST VISITS DASHBOARD GRAPHS

Count of Visits The amount of Visits to a Point of Interest.

Duration (hours) The Duration of Visits in hours to a Point of Interest.

The main event for this report is the Point of Interest selected from the Point of Interest Type

field.

The Point of Interest Type field as well as the Granularity and Time Mask is set by the user

in the selection constraints on the menu.




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The Points of Interest Visits Dashboard reports on the Organisational Level are the Count of

Visits and Count Duration (hours) graphs.




The Count of Visits section displays the overall amount of Visits per Point of Interest selected

for all the Cost Centres within the user organisation. The Duration section displays the

overall duration in hours stopped at a Point of Interest.


If a user clicks on the Count of Visits graph on the Organisational Level, the graph, as well

as the Duration graph will be drilled down to display a more complete view of the Cost

Centre level for each of the graphs. These graph components will now be displayed as

seperate Cost Centres, allowing a user to view and compare the Count of Visits and

Duration per Cost Centre for the organisation.





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In the Vehicle Level, a user is able to view the Count of Visits and Duration in hours graphs.

These graphs are displayed per vehicle for the Cost Centre selected.



the screen.


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relevant vehicle which belongs to a Cost Centre in any of the graphs.

15.2.9.7. PROCEDURAL REFERENCE: VIEW POINT OF INTEREST VISITS DASHBOARD

1. In the Dashboard Toolbar, click the Point of Interest Visits Dashboard button.

2. In the Point of Interest Visits Dashboard, view the graphs or

drill-down to the relevant level.


15.2.9.8. DRIVER BEHAVIOUR DASHBOARD

The Driver Behaviour Dashboard is a summarisation of driver behaviour related events,

generated by the vehicles in the Ctrack MaXx solution. The Driver Behaviour Dashboard is

designed to ensure that the behaviour of vehicles and drivers is managed easy to view way.

The Driver Behaviour Dashboard will ultimately allow an organisation to gauge the abuse of

vehicles in the fleet as a whole or that of specific vehicles independently.

DRIVER BEHAVIOUR GRAPHS

Alarm Count Detail Total count of specified Alarms.

Alarm Duration Total Duration of specified Alarms.


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DRIVER BEHAVIOUR GRAPHS

Max Speed The Maximum speed recorded.

Max RPM The Maximum RPM recorded.

The main events for this report are Speed Violation, Over Revving, Excess Idle, Harsh Braking,

Harsh Acceleration and Harsh Cornering.

DRIVER BEHAVIOUR KPI’S

Speed Violation Total count / duration of Speed Violation Alarms.

Over Revving Total count / duration of Over Revving Alarms.

Excess Idle Total count / duration of Excess Idle Alarms.


Harsh Acceleration Total count / duration of Harsh Acceleration Alarms.

Harsh Cornering Total count / duration of Harsh Cornering Alarms.




The Driver Behaviour Dashboard reports on Organisational Level are the Alarm Count

Detail, Alarm Duration (hours), Max Speed, and Max RPM.




The Alarm Count Detail section displays the overall incidents for Speed Violations, Over

Revving, Excess Idle, Harsh Braking, Harsh Acceleration and Harsh Cornering for all Cost

Centres within the user organisation.


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well as the Alarm Duration, Max Speed and Max RPM graph will be drilled down to display a

more comprehensive view of the Cost Centre level for each of the graphs. These graph

components will now be displayed as seperate Cost Centres, allowing a user to view and

compare all the graphs per Cost Centre for the organisation.





In the Vehicle Level, a user is able to view the Alarm Count Detail, Alarm Duration, Max

Speed and Max RPM. These graphs are displayed per vehicle for the Cost Centre selected.


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the screen.

Also on the Vehicle Level, the user is able to view the Driver Behaviour Trends. By clicking

on the Show Trends button, the Driver Trends per Vehicle will be displayed.






This detailed report is designed to bring attention to the user of vehicles that have Area

Alarms, Battery Tamper Alarms, Nogo Area Alarms, Off Route Alarms and Panic Alarms.

The green, red and yellow values which determine how the calculations are compiled, are

set up in the GYR Configuration section on the Dashboard.


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15.2.9.9. PROCEDURAL REFERENCE: VIEW DRIVER BEHAVIOUR DASHBOARD

1. In the Dashboard Toolbar, click the Driver Behaviour button.

2. In the Driver Behaviour Dashboard, view the graphs or drill-down to the

relevant level.


15.2.9.10. DRIVER BEHAVIOUR FLEET TRENDS DASHBOARD

The Driver Behaviour Fleet Trends Dashboard will display a trend view of the Driver Behaviour

Dashboard. The selected period is divided into smaller periods to indicate trends, such as hours,

days, weeks and months. The Driver Behaviour Fleet Trends Dashboard is designed to ensure

that the behaviour of vehicles and drivers is managed easy to view way.

DRIVER BEHAVIOUR FLEET TRENDS DASHBOARD GRAPHS

Alarm Count Trends Trends of specified Alarms.

Alarm Duration Trends Trends of specified Alarm Duration.

Max Speed Per Month The Maximum Speed per Month

Max RPM Per Month The Maximum RPM per Month.

The main events for this report are Speed Violation, Over Revving, Excess Idle, Harsh Braking,

Harsh Acceleration and Harsh Cornering.

DRIVER BEHAVIOUR FLEET TRENDS KPI’S





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Harsh Acceleration Total count / duration of Harsh Acceleration Alarms.

Harsh Cornering Total count / duration of Harsh Cornering Alarms.




The Driver Behaviour Trend reports on the Organisational Level are the Alarm Count Trends,

Alarm Duration Trends, Max Speed Per Month and Max RPM Per Month graphs.




The Alarm Count Trends section displays the overall trends for all Driver Behaviours.


If a user clicks on the Alarm Count Trends graph on the Organisational Level, the graph, as

well as the Alarm Duration Trends, Max Speed Per Month and Max RPM Per Month graphs

will be drilled down to display a more comprehensive view of the Cost Centre level for each

of the graphs.





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In the Vehicle Level, a user is able to view the Alarm Count Trends, Alarm Duration Trends,

Max Speed Per Month and Max RPM Per Month. These graphs are displayed per vehicle for

the Cost Centre selected.

On the Vehicle Level, the user is able to click on the Show Standard Graphs icon, which will

allow the user to revert back to the Driver Behaviour Per Vehicle section. To return back to

the the Vehicle Level, a user must click on the Show Trends icon.







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This detailed report is designed to bring attention to the user of vehicles that have Over Rev

Count, Over Rev Minutes, Harsh Brake Count, Harsh Accelerate Count, Harsh Cornering

Count, Harsh Bump, Speeding Count, Speeding Minutes, Excess Idle Count, Excess Idle

Minutes, Max Km/h and Max RPM.. The green, yellow and red values which determine how

the calculations are compiled, are set up in the GYR Configuration section on the

Dashboard.



15.2.9.11. PROCEDURAL REFERENCE: VIEW DRIVER BEHAVIOUR TRENDS

1. In the Dashboard Toolbar, click the Driver Behaviour Trends button.

2. In the Driver Behaviour Trends Dashboard, view the graphs or



15.2.9.12. GREEN DRIVING DASHBOARD

The Green Driving Dashboard will display a summarised view of the all vehicle statuses to

monitor driving styles. The Green Driving Dashboard is designed to ensure that the style and

effiency of vehicles and drivers is managed easy to view way.


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GREEN DRIVING DASHBOARD GRAPHS

Alarm Count Detail The Total of the Alarm Count Detail.

Alarm Duration The Total of the Alarm Duration

Fuel Used The Fuel used for the period.

CO2 Expelled The CO2 expelled for the period.

The main events for this report are Speed Violation, Over Revving and Excess Idle.

GREEN DRIVING KPI’S




Each Dashboard can be drilled down from the Parent Level (Organisational Level) to various

Child Levels (Cost Centre Level, Vehicle / Driver Summary Level and Detail Level).


The Green Driving reports on Organisational Level are the Alarm Count Detail, Alarm

Duration, Fuel Used and CO2 expelled graphs.




The Alarm Count Detail graph displays the overall alarm counts for all the Cost Centres

within the user organisation. The Alarm Duration section displays the overall duration in

hours for Alarms for all the Cost Centres within the user organisation.


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well as the Alarm Duration, Fuel Used and CO2 expelled graphs will be drilled down to

display a more comprehensive view of the Cost Centre level for each of the graphs.





In the Vehicle Level, a user is able to view the Alarm Count, Alarm Duration, Fuel Used and

CO2 expelled. These graphs are displayed per vehicle for the Cost Centre selected.

On the Vehicle Level, the user is able to click on the Show Trends icon, which will allow the

user to revert to the Green Driving Vehicle Trends section. To return back to the Vehicle

Level, a user must click on the Show Standard Graphs icon.


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Count, Over Rev Minutes, Speeding Count, Speeding Minutes, Excess Idle Count, Excess

Idle Minutes, Fuel Used Max Km/h and Max RPM.. The GYR values which determine how

the calculations are compiled, are set up in the GYR Configuration section on the

Dashboard.



15.2.9.13. PROCEDURAL REFERENCE: VIEW THE GREEN DRIVING DASHBOARD

1. In the Dashboard Toolbar, click the Green Driving button.

2. In the Green Driving Dashboard, view the graphs or



15.2.9.14. GREEN DRIVING FLEET TRENDS DASHBOARD

The Green Driving Fleet Trends Dashboard will display a trend view of the Green Driving

Dashboard. The selected period is divided into smaller periods to indicate trends, such as hours,

days, weeks and months, depending on the selection. The Green Driving Fleet Trends

Dashboard is designed to ensure that the style and effiency of vehicles and drivers is managed

easy to view way.


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GREEN DRIVING FLEET TRENDS DASHBOARD GRAPHS

Alarm Count Trends Trends of specified Alarms.

Alarm Duration Trends Trends of specified Alarm Duration.

Fuel Trends Per Month The Maximum Speed per Month

CO2 Trends Per Month The Maximum RPM per Month.

The main events for this report are Speed Violation, Over Revving and Excess Idle.

GREEN DRIVING FLEET TRENDS DASHBOARD KPI’S




Each Dashboard can be drilled down from the Parent Level (Organisational Level) to various

Child Levels (Cost Centre Level, Vehicle Level and Detail Level).


The Green Driving Fleet Trends reports on Organisational Level are the Alarm Count

Trends, Alarm Duration Trends, Fuel Trends per Month and CO2 Trends Per Month graphs.





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The Alarm Count Trends graph displays the overall alarm counts for all the Cost Centres

within the user organisation. The Alarm Duration Trends section displays the overall trends

in hours for Alarms for all the Cost Centres within the user organisation.


If a user clicks on the Alarm Count Trends graph on the Organisational Level, the graph, as

well as the Alarm Duration Trends, Fuel Trends per Month and CO2 Trends per Month

graphs will be drilled down to display a more comprehensive view of the Cost Centre level

for each of the graphs.




On the Cost Centre Level, the user is able to click on the Show Standard Graphs icon, which

will allow the user to revert to the Green Driving Vehicle section. To return back to the the

Vehicle Level, a user must click on the Show Trends icon.


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In the Vehicle Level, a user is able to view the Alarm Count Trends, Alarm Duration Trends,

Fuel Trends per Month and CO2 Trends per Month. These graphs are displayed per vehicle

for the Cost Centre selected.

On the Vehicle Level, the user is able to click on the Show Standard Graphs icon, which will

allow the user to revert to the Green Driving Vehicle section. To return back to the the

Vehicle Level, a user must click on the Show Trends icon.







Count, Over Rev Minutes, Speeding Count, Speeding Minutes, Excess Idle Count, Excess

Idle Minutes, Fuel Used Max Km/h and Max RPM. The green, yellow and red values which

determine how the calculations are compiled, are set up in the GYR Configuration section on

the Dashboard.


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15.2.9.15. PROCEDURAL REFERENCE: VIEW GREEN DRIVING TRENDS DASHBOARD

1. In the Dashboard Toolbar, click the Green Driving Trends button.

2. In the Green Driving Trends Dashboard, view the graphs or



15.2.9.16. DRIVER RATING DASHBOARD

The Driver Rating Dashboard will ultimately display the Rating Event Counts for a vehicle.

The Driver Rating Dashboard can be drilled down from the Parent Level (Organisational) to

various Child Levels (Cost Centre Level, Vehicle Level and Detail Level).


The Cost Centre Rating Trends reports on Organisational Level will display the Driver

Behaviour Rating for a specified month.





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If a user clicks on a point on the Cost Centre Rating Trends graph, the Vehicle Rating

Trends graph will be displayed.

In the example below, a user will be able to view and compare each Cost Centre highest and

lowest ratings. If a user wishes to drill down the reports even more, the graphs now become

Vehicle specific.


In the Vehicle Level, a user is able to view the Vehicle Event counts and the minutes for the

event counts for a Cost Centre Average as well as the selected vehicle.


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will get displayed is a grid.

This detailed report is designed to bring attention to the user, a vehicles Drive Time, Max

Km/h, Harsh Brake Count, Excess Idle Count, Over Rev Count, Over Speed Count, Incident

Count, Panic Alarm Count and the Fuel Used.

15.2.9.17. PROCEDURAL REFERENCE: VIEW DRIVER RATING DASHBOARD

1. In the Dashboard Toolbar, click the Driver Rating button.

2. In the Driver Rating Dashboard, view the graphs or



15.2.9.18. MY DASHBOARD

The My Dashboard section is a combination of various KPA‟s selected by the user, and displayed

in one location. Each of the checked Dashboards that were set during configuration is now

displayed as links in this window. Each time a user selects a link the corresponding KPA is

loaded with the matching criteria.


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Note that a maximum of 4 KPI‟s are allowed to be set in the configuration for the My Dashboard

option. For more information about each of the Dashboards available, refer to the relevant

sections.

15.2.9.19. PROCEDURAL REFERENCE: VIEW MY DASHBOARD

1. In the Dashboard Toolbar, click the My Dashboard button.

2. In the My Dashboard window, click the Dashboards selected.


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16. APPENDIX A: VEHICLE STATUSES

The following list of vehicle statuses aims to describe all vehicle statuses present in the Legend Window of

the Ctrack Online Application. Please take note that vehicle status text for Solo and NX40 units are able to

be customised within the Ctrack MaXx Application, which will then reflect in the Ctrack Online Application.

When an emergency situation might arise the driver may activate the panic push button that will alert the

base station immediately. The Ctrack unit will automatically enter into a high update rate (the rate at which

the unit will update can be configured with all SOLO and ASSIST units). By default, the rate is set to: time

between positions to 10-seconds and the number of positions stored before sending an SMS, is 12. This

means the Ctrack unit will report to the base station every 2 minutes (12 positions x 10 seconds = 120 sec

= 2 min). This high update rate and alarm state remains active for 15 minutes on the Ctrack mobile unit.

However, the base station warning alarm will not clear until the base station operator has acknowledged it.

The Ctrack system will alert the base station when the mobile has exceeded its acceptable Incident Rate

as set on each Mobile. This is possible as the Ctrack unit monitors its GPS positioning in one-second

intervals; therefore it can calculate the rate of change in its speed from one second to the next. The

Incident Rate factor range is between 10 and 20 km/h/sec, the higher the factor is set the more extreme

the breaking is needed to generate the alarm. The base station will indicate the exact location and time of

the Incident happening.

The system can notify when a mobile reaches a predefined waypoint area. The base station operator will

be alerted when the specific mobile has entered the area, giving an indication of the mobile‟s distance (in

kilometers) from the nearest set location.

The system can notify when a mobile leaves a predefined waypoint area. The base station operator will be

alerted when the specific mobile has left the area, allowing for calculation of loading intervals, rest breaks

etc.

When the mobile‟s power is disconnected or cut, the Ctrack unit will alert the base station immediately that

battery tampering has occurred. During this period it is essential that the base station operator reacts

swiftly. The mobile will display battery tamper and it will remain in this condition. It is important that the

customer take note of this, as the Ctrack unit‟s backup battery will not last indefinitely. The base station

operator has to acknowledge the warning alarm.


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This is one of two digital inputs (on/off) that can be customised to meet specific requirements. The base

station administrator can change the status description to reflect the actual use of the input.

This is one of two digital inputs (on/off) that can be customised to meet specific requirements. The base

station administrator can change the status description to reflect the actual use of the input.

This alarm will appear when a mobile strays into a predefined prohibited region, which is called a NoGo

area. Upon entering a NoGo area the Ctrack unit will report immediately to the base station and enter a

high update mode (the rate at which the unit will update can be configured with all SOLO and ASSIST

units) reporting in 2 minute intervals continuing for 15 minutes from the time the NoGo area is cleared. The

mobile status will change the moment the NoGo area is cleared to reflect the current status. The base

station warning alarm will not clear until the base station operator has acknowledged it.

This alarm will appear when a mobile strays outside a predefined region that you want it to remain within,

this region is termed a preferred area. The Ctrack unit will report immediately to the base station when the

mobile strays outside its preferred area and enter a high update mode (The rate at which the unit will

update can be configured with all SOLO and ASSIST units).

Reporting in 2-minute intervals, it will remain in this high update mode for 15 minutes from the time it re-

enters its preferred area although its status will change to reflect its current status. The base station

warning alarm will not clear until the base station operator has acknowledged it.

The Ctrack system will alert the base station operator when the mobile‟s engine has reached maximum

temperature and will show the exact location of the event happening. This is only a warning device and will

not prevent the engine from being damaged or prevent the situation re-occurring. This function requires an

optional engine monitor unit to be installed.

The Ctrack system will alert the base station operator when the mobile‟s engine has dropped Oil Pressure

and will show the exact location of the event happening. This is only a warning device and will not prevent

the engine from being damaged or prevent the situation re-occurring. This function requires an optional

engine monitor unit to be installed.


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The Ctrack system will alert the base station operator when the mobile‟s engine is being over revved and

will show the exact location of the event happening. This is only a warning device and will not prevent the

engine from being damaged or prevent the situation re-occurring. This function requires an optional engine

monitor unit to be installed.

The Ctrack system will alert the base station when the mobile has exceeded its acceptable braking rate as

set in its onboard tab within Register/ Edit Mobiles. This is possible as the Ctrack unit monitors its GPS

positioning in one-second intervals; therefore it can calculate the rate of change in its speed from one

second to the next. The braking rate factor range is between 2 and 45 km/h/sec, the higher the factor is set

the more extreme the breaking is needed to generate the alarm. The base station will indicate the exact

location and time of the event happening. This is only a warning device and will not prevent the situation

re-occurring.

The Ctrack unit will alert the base station when the mobile is being driven in excess of the maximum speed

as set in the mobiles onboard tab within Register/Edit Mobiles. The base station will show the exact

location of the event happening. This is only a warning device and will not prevent the situation re-

occurring. If send speed with position is selected for the mobile (from within the Main tab of Register/Edit

Mobiles) the system will indicate the speed of the mobile at each position. If send speed profile is selected

for the mobile (from within the Onboard tab within Register/Edit Mobiles), the system will also indicate the

speed of the mobile in 1 minute intervals, irrespective of the positions stored.

The Ctrack system will alert the base station when the mobile‟s engine is being left to idle for longer than

the parameters set within the Onboard tab within Register/Edit Mobiles. The Ctrack unit defines excessive

idle when the ignition is in the ON position, yet the GPS co-ordinates are unchanged. The system will show

the exact location and duration of the event happening. This is only a warning device and will not prevent

the situation reoccurring.

The Ctrack system will alert the control room immediately when the mobile‟s ignition has been turned OFF.

This allows the operator the facility to monitor his mobiles should they stop to rest or do a pick up &

delivery. The icon on screen will remain in this color until the mobile has been switched ON. From a control

point this is important when managing movement of the mobile in its operational capability.


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The Ctrack unit will alert the control room immediately when the mobile has no direct line of sight from the

GPS aerial to the satellites. The mobile will appear stationary on the base station at the last valid position,

until such time as the line of sight to the satellites is re-established. A typical cause would be when the

mobile enters a roofed parking garage or move between very high buildings. This allows the operator the

facility to monitor his mobiles should they move into buildings or covered areas where the GPS aerial

cannot locate the satellites. The status GPS Unlocked will remain in this color until the mobile has

established connection and will then change to its current status. From a control point this is important

when managing movement of the mobile in its operational capability.

The mobile should predominantly remain in this condition, as this is the normal status of operation with no

alarms or statuses active. The status will remain until any other is activated.

This status will appear each time the ignition of the mobile is turned to the on position after an Ignition Off

status.

This is the third of four Engine Monitoring alarms. In the case of Water Levels the Ctrack system will alert

the operator when the level is low and when the level is too high.

A Cold Boot message will be received from a unit, when the unit has been repaired or when a unit was

installed for the first time. This means the unit resets its parameter settings and will then receive an update

from the base station with its new settings. A Cold Boot can only be done from a Palm unit by a technician.

With GPS enabled, if the GPS Antenna becomes disconnected or it is removed the following status will be

indicated.

This status will appear when the vehicle has successfully been immobilized by the user from the Ctrack

MaXx application.

The Ctrack system will alert the base station when the mobile has a sudden acceleration as measured by

the accelerometer.


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Vehicles configured to report via SMS will indicate this status when high volumes of SMS is sent from the

unit

When the unit reaches a battery level of 33% or less, this status is activated alerting the user of the low

battery.

When the unit is tampered with the following status will be indicated.

When the unit has been removed from the vehicle illegally, another device will be activated and will

transmit a radio frequency for detection purposes.

This event is triggered when the vehicle tilts through 90 degrees in either direction.

An alert will be send from the unit to the base station when GSM signal jamming is detected. This will

inform the user of a possible tread.

This status indicates that the unit is busy performing a health check.

This status indicates that the device‟s mileage has been corrected after a GPS “jump” has occurred.

This status is activated when the fourth speed dial button is pressed, which will cause the unit to a pre-alert

notification to the base station.

This status will be visible if the user switches off the unit.

Once a preset threshold has been exceeded on any axis in any direction a harsh driving event will be

triggered on that axis in the direction of movement.


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Impact events can be triggered on all three axes. Once an impact has occurred that exceeded one or more

of the impact threshold values an impact event will be triggered.

An Illegal Movement message will be sent from the unit when the movement is detected while the ignition

status is off.

With a crash sensor fitted to the vehicle, in the event of a crash, the following status will be indicated.

This occurs when Ctrack determines that the unit is stationary, i.e. not moving.

This status is activated when a unit is on the move.

This status is activated when a unit has arrived.

This status is activated when a unit has departed.

This is activated if the user presses the SOS button. The base station is immediately notified of the SOS

status


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17. APPENDIX B - REPORTS

The following list of Reports aims to describe all reports present in the Reports Menu of the Ctrack Online

Application.

17.1. TRIPS AND UTILISATION

17.1.1. Movement Report

This report contains all of the vehicle movements for the specified time period. The report lists the

vehicle location, speed and cumulative ODO for every ten seconds of movement. This report will

also display system generated speed violation information. This report can also be generated from a

driver‟s perspective, and statuses are also able to be included or excluded from the report. Take

note that all statuses are selected by default when generating this report.

17.1.2. Speed Profile Report

This report contains a graph which graphically depicts the specified vehicles speed over a period of

twenty four hours. The report lists the vehicle ID, date, speed limit and max speed.

17.1.3. Temperature Log Report

This report contains information regarding all the temperature probes installed in the vehicle. The

report will also contain information regarding the Vehicle ID, Auto register Date and Time as well as

the Status and Location of the vehicle.

17.1.4. Vehicle Log Report

This report contains a log of each vehicle and its activities for a specified period of time. The report

highlights the different vehicles and their activities by the Vehicle ID, Cost Centre and Date. The

report lists the Status, From Time, To Time, Duration, Trip Distance, ODO, Location and Remarks.

17.1.5. Full Usage Report

This report displays all the details of a vehicle while the vehicle was driving. The report lists

information of when the vehicle was driving, stopped, the distance, stopped locations, drivers, idling

excessively, over speeding, over revving, excessive breaking and it also provides a summary of this

information. This report can also be generated from a driver‟s perspective.

17.1.6. Points of Interest Stop Report

This report contains all the stops made by the selected vehicle at a Point of Interest during a

selected time interval.

17.1.7. Stop Report

This report contains all the stops made by the selected vehicle. The report lists the vehicle ID,

vehicles total stop duration, Stop Begin/End and the stop location. The user also has the option to

select if the location field will be displayed as location description, Long and Lat coordinates or


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OSGrid.

17.1.8. Detail Daily Utilisation

The Utilisation Report graphically depicts the utilisation for a vehicle or multiple vehicles over a

selected period. A Fleet Average utilisation and Expected Average utilization are displayed in the

report.

17.1.9. Vehicle Trip Report

This report contains the Solo and Assist trip report information. The user specifies a vehicle and the

information are then grouped according to each day‟s trips. The report lists vehicle ID, date, trip start,

trip stop, trip duration, distance, max speed and the location (at ignition off).

17.1.10. Vehicle Trip Summary

This report contains detailed information on a specified vehicle and the vehicles trips for a specific

time period. This report can be generated for single vehicles or multiple vehicles and it lists the

vehicle ID, date, trips, trip times, drive times, distance and the max speed.

17.1.11. Business Private Report

The Business/Private report is a log of all vehicle movement. This report differentiates between both

business and private trips made by the vehicle. This is based on the Business / Private switch being

activated as well as the working hours that have been configured in the system. The user also has

the option to select if the location field will be displayed as location description, Long and Lat

coordinates or OSGrid. Please note that support for the existing Secure+ functionality has been

added. This includes the editable Business and Private Report functionality. This report can also be

generated from a driver‟s perspective.

17.1.11.1. EDIT A BUSINESS / PRIVATE TRIP

In the event that a trip was logged incorrectly as either business or private, separate trips are

able to be modified as either business or private, and then saved accordingly. This can be

completed by selecting the Add Comments button, and then ensuring that the correct Business /

Private checkbox has been selected for the relevant trip and a Remark has been captured, click

Save and then Close.

Please note that this is only applicable when selecting one (1) vehicle from a business group,

and not for all vehicles.


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17.1.12. Daily Trip Events Report

Daily Events Report is a daily summary of all the alarms triggered per vehicle as defined by the

customer. This report will cover any alarms triggered for not 4x4, over speeding, over speeding

while in 4x4 mode and passenger belt. The user also has the option to select if the location field will

be displayed as location description, Long and Lat coordinates or OSGrid.

17.1.13. Loadtech Report

This report will provide the user with an overview of the Weight of the selected Vehicle. The

information will be broken down by Gross Weight, Nett weight, Payload and Location. The user

also has the option to select if the location field will be displayed as location description, Long and

Lat coordinates or OSGrid.

17.1.14. Operating Hours Report

This report will display the total functioning hours per vehicle for a specified time period. It displays

the amount of time that the vehicle was utilised within or out of the Working Hours period. This

report will also display the vehicle ID and the accumulated hours for the specified period.

17.1.15. Event Exception Report

This report contains information on alarms triggered as defined by the customer. In this regard the

Event Exception report will report on alarms triggered by driver belt, not 4x4, over speeding, over

speeding while in 4x4 mode and passenger belt.

17.1.16. Event Movement Report

This report will give you a summary of all the alarms triggered per vehicle as defined by the

customer. This report will cover any alarms triggered for not 4x4, over speeding, over speeding

while in 4x4 mode and passenger belt. The user also has the option to select if the location field will

be displayed as location description, Long and Lat coordinates or OSGrid. This report is able to be

generated from either a Vehicle or Driver Perspective.

17.1.17. Summary BP Trip Report

This report will provide a user with a daily summary per selected vehicle of the trips driven. The trip

count, first start, last stop and distance driven is displayed. This report will also provide a business /

private breakdown on distance and utilisation per day. The report is grouped per vehicle, per day

and totals are also provided.

17.1.18. Tyre Pressure Report

This report contains the Tyre Pressure Alarms for a specified vehicle. This report also contains

alarms which will indicate that the Tyre Pressure monitor‟s battery is low.

17.1.19. Tyre Temperature Report

This report contains the Tyre Temperature Alarms for a specified vehicle. This report also contains

alarms which will indicate that the Tyre Temperature monitor‟s battery is low.


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17.1.20. Vehicle Events Report

This report contains information regarding all the alarms triggered as defined by the customer for

all the vehicles specified. This report will cover alarms triggered by driver belt, not 4x4, over

speeding, over speeding while in 4x4 mode and passenger belt. The user also has the option to

select if the location field will be displayed as location description, Long and Lat coordinates or

OSGrid.

17.2. SYSTEM

17.2.1. System Statistics Report

This report allows a user to generate a report based on Report Counts, as well as Vehicle Statistics

and User Logon Statistics. The report is only able to be viewed on screen, and it cannot be

exported.

17.2.2. Communication Transaction Report

This report contains the communications that took place via SMS between two parties. The report

lists the date, the cell phone numbers involved, the delivery time and also the communications

type.

17.3. FLEET MANAGEMENT AND LISTS

17.3.1. Fleet Status Report

This report provides detailed information about the entire fleet. The report lists the Cost Centre,

vehicle ID, vehicle registration, description, unit type, status, last update time, location and

Odometer reading for every vehicle.

17.3.2. Driver List Report

This report provides a detailed information list of all the drivers allocated to a certain Cost Centre.

The report lists the Cost Centre, driver ID, driver name, driver surname, ID number, driver tag

number, vehicle ID and the date last driven.

17.4. FUEL AND EMISSIONS

17.4.1. Fleet Fuel Report

This report contains information on the fuel usage of the fleet. The report summarises the fleet fuel

report and it lists the Cost Centre involved, vehicle count, drive time, trip ODO, trip fuel, the

consumption and the cost. This report can also be generated from a driver‟s perspective.

17.4.2. Fuel Events Report

This report contains summary information about the Fuel Levels for a unit. All fuel levels as well as

the predefined errors or warnings will be displayed on the report (such as Low Fuel or Excessive

Fuel Usage). This report is only applicable for units that are able to report Fuel Levels (NX55).


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17.4.3. Fuel Report

This report contains information on the fuel usage of the fleet. The report does not contain a

summary but only the fuel report and it lists the Cost Centre involved, vehicle count, drive time, trip

ODO, trip fuel, the consumption and the cost. This report can also be generated from a driver‟s

perspective.

17.4.4. Fuel Summary Report

This report contains summary information on the fuel usage of the fleet. The report summarises the

fuel and it lists the Cost Centre involved, vehicle count, drive time, trip ODO, trip fuel, the

consumption and the cost. This report can also be generated from a driver‟s perspective.

17.4.5. Emissions Report

This report contains information about the CO2 emissions of the vehicles or a specified vehicle in

total and per hour. The report lists the Cost Centre, vehicle type, vehicle ID, start time, end time,

trip duration, drive time, trip ODO, CO2 expelled and the CO2/Hour.

17.4.6. Emissions Summary Report

This report contains information about the CO2 emissions of the vehicles or a specified vehicle in

total, per hour and it also contains a summary of the emissions. The report lists the Cost Centre,

vehicle type, vehicle ID, start time, end time, trip duration, drive time, trip ODO, CO2 expelled and

the CO2/Hour.

17.4.7. Fleet Emissions Report

This report contains information about the CO2 emissions of the fleet. The report lists the Cost

Centre, vehicle type, vehicle ID, start time, end time, trip duration, drive time, trip ODO, CO2

expelled and the CO2/Hour.

17.5. FLEET PERFORMANCE

17.5.1. Exception Report

This report contains information on the different exceptions according to the parameters defined by

the user. The report lists the vehicle ID, vehicle registration, driver, exception date, max speed,

Speed Violation count, Speed Violation duration, max RPM, Over Revving count, Over Revving

duration, Excess Idle count, Excess Idle duration and Harsh Brake count. Note that harsh

acceleration and harsh cornering has been added to the available parameters. This report can also

be generated from a driver‟s perspective.

17.5.2. Invalid Driver Presented Report

This report lists vehicles that have invalid driver ID events with an Incorrect Driver ID, No Driver ID

Entered or Presented or Both No Driver ID and Incorrect Driver ID.


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17.5.3. Unauthorised Stop Report

This report contains a list of all the unauthorised stops made by the specified vehicle or vehicles

during a specified time. In this report you can also specify to use the current point of interest or

recalculate street info. The user also has the option to select whether the location field will be

displayed as a location description, Long and Lat coordinates or OSGrid. Please note that this

report will show all the stops made by a vehicle unless the stops are authorised. This report can

also be generated from a driver‟s perspective.

17.5.4. Speed Violation Report

This report contains all the speed violations committed by the specified vehicle or all the vehicles

during a specified time. The report lists the vehicle ID, speed violation date, driver ID, speed, speed

limit, street name and location. This report will also display system generated speed violation

information. The user also has the option to select if the location field will be displayed as location

description, Long and Lat coordinates or OSGrid.

17.5.5. Vehicle Maintenance Report

The Vehicle Maintenance Report provides a full vehicle maintenance break-down on a per vehicle

basis. This includes the current Kilometres on the vehicle, the next Service due and the Licence

renewal date.

17.5.6. GYR Comparison Report

The GYR (Green, Yellow and Red) Comparison Report is used to compare overall Driver Ratings

to various Averages. This report can be configured to compare Driver Ratings to Cost Centre

Averages, or to compare Cost Centre Averages to Regional Averages or to compare Regional

Averages to Fleet Averages.

17.5.7. GYR Rating Report

The Green Yellow Red Rating Report is used to indicate Vehicle and Driver behaviour for users of

Ctrack Online. The GYR Report will only produce suitable outputs when an adequate rating method

has been configured. This rating method monitors deceleration, over speeding and revving to name

a few. When generating the report, users have the opportunity to set custom limits for Green

Yellow and Red ratings from the GYR Rating Values tab. This report can also be generated from a

driver‟s perspective.

17.6. PLANNED VS ACTUAL

17.6.1. Scheduled Routes: Planned vs. Actual Report

The Timed Route Planned vs Actual Movement Report provides the user with both the Planned

Route Data, the Actual Data, and Comparison Data for the two.


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18. APPENDIX C - ORGANISATIONAL HIERARCHY

STRUCTURES

When doing a new installation of the Ctrack MaXx backend or the Ctrack Online Application, users needs

to consider the impact of the business group structure and cost centre implementation, with relation to

„Upward Inclusion‟.

„Upwards Inclusion‟ refers to the ability of top level nodes to automatically inherit rights to objects from

lower level nodes. Please review the example at the end of this Appendix before proceeding to read the

theory below.

18.1. BUSINESS GROUP USAGE

18.1.1. Ctrack MaXx Business Groups

The business group structure used in the Ctrack MaXx backend is not a true hierarchical structure.

Business group nodes in Ctrack MaXx backend simply aids as a mechanism to organise and group

lower level nodes into logical business entities. The Ctrack MaXx backend lacks the ability to

perform „Upwards Inclusion‟.

„Upwards Inclusion‟ in the Ctrack MaXx backend is achieved through emulation. It is up to the Ctrack

MaXx backend administrator to manually assign the appropriate assets types (i.e. Units, POI‟s, Geo-

Fences, and Drivers) to multiple cost centres contained in various business groups.

18.1.1.1. UPWARD INCLUSION IN CTRACK MAXX

In the Ctrack MaXx backend, if you were to create a new

object in the Pretoria cost centre, the object will only be

accessible by a user account that exists in that Pretoria

cost centre.

To allow users from the Digicore Global Cost Centre or

any other Cost Centres access to the object, manual

assignment of the object, to the Cost Centres, will be

required.

In the Ctrack MaXx backend this could be a very tedious

task, because multiple objects would have to be

manually assigned by the administrator to the cost

centres where the objects are required.


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18.1.2. Ctrack Online Business Groups

The business group structure used in Ctrack Online Application attempts to implement a true

hierarchical structure with „Upwards Inclusion'.

The Ctrack Online Application business group nodes no longer only serves as a way of grouping

lower level nodes, but attempts to hierarchically structure all objects within the upper level nodes.

Cost centres are now only used as a means of User Rights assignment to make objects available to

users in the top level nodes.

A mandatory requirement for successful „Upwards Inclusion‟ in the Ctrack Online Application is that

for each business group node an additional Cost Centre needs to be created. This Cost Centre will

then act as a distinct object view and aid in User Rights assignment.

18.1.2.1. UPWARD INCLUSION IN THE CTRACK ONLINE APPLICATION

The Ctrack Online Application hierarchy requires that Digicore Global Users (DG) have user

rights to all business nodes in the organization, whereas Digicore Regional Users (DR) not only

has user rights to the business nodes in their respective regions but also to their countries and

provinces.

The Ctrack Online Application hierarchy required in this case is far more complex than the same

hierarchy used in Ctrack MaXx backend.

CTRACK MAXX ORGANISATIONAL HIERARCHY CTRACK ONLINE ORGANISATIONAL HIERARCHY


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18.1.2.2. USER RIGHT ASSIGNMENT ENABLING UPWARD INCLUSION IN THE CTRACK ONLINE APPLICATION

The Ctrack Online Application hierarchy above has been configured to allow for „Upwards

Inclusion‟. Appropriate Cost Centre‟s have been defined as distinct object views to aid in User

Right assignment, as per the mandatory requirement.

The following user accounts now need to be assigned to the appropriate user groups in the

hierarchy.

The following users now need to be granted Cost Centre membership where applicable in the

hierarchy, to meet the scenario criterion of this example.

Dig

ic

ore

G

lo

ba

l U

se

r (D

G)

Glo

ba

l

Peter Parker

DG

DG-EU

DG-EU-Holland

DG-EU-Holland-Amsterdam

DG-EU-England

DG-EU-England-London

Dig

ic

ore

R

eg

io

na

l U

se

r (D

R)

Ho

lla

nd

John Smith

DR-EU-H

DR-EU-H-Holland

DR-EU-H-Holland-Amsterdam

Dig

i

co

re

Re

gi

on

al

Use

r

(D

R)

En

gl

an

d

James Dean


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DR-EU-E

DR-EU-E-England

DR-EU-E-England-London

18.1.2.3. POI EXAMPLE DEMOSTRATING UPWARDS INCLUSION IN THE CTRACK ONLINE APPLICATION

The user Peter Parker has created POI‟s in different Cost Centre nodes in the organization. The

creation of the POI‟s where performed from in the Ctrack MaXx backend and will be viewed in the

Ctrack Online Application. Please note that a single POI has been created in each respective

Cost Centre where the user account Peter Parker has been granted Cost Centre Membership.

‘UPWARD INCLUSION’ FOR THE ENGLAND BUSINESS GROUP.

DG-EU-England-London

DG-EU-England

Only the London POI exists in the cost centre.

When the London business group is selected in the Ctrack Online

Application, only the London POI is listed.

Only the England POI exists in the cost centre.

When the England business group is selected in the Ctrack Online

Application, all POI’s from the lower level nodes are listed.

‘UPWARD INCLUSION’ FOR THE HOLLAND BUSINESS GROUP.

DG-EU-Holland-Amsterdam

DG-EU-Holland


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Only the Amsterdam POI exists in the cost centre.

When the Amsterdam business group is selected in the Ctrack

Online Application, only the Amsterdam POI is listed.

Only the Holland POI exists in the cost centre.

When the Holland business group is selected in the Ctrack Online

Application, all POI’s from the lower level nodes are listed.

‘UPWARD INCLUSION’ FOR THE EUROPE BUSINESS GROUP.

DG-EU

Only the Europe POI exists in the cost centre.

When the Europe business group is selected in the Ctrack Online Application, all POI’s from the lower level nodes are listed.

‘UPWARD INCLUSION’ FOR THE DIGICORE TECHNOLOGY BUSINESS GROUP.

DG


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No POI exists in the cost centre.

When the Digicore Technology business group is selected in the Ctrack Online Application, all POI’s from the lower level nodes are listed.

18.1.2.4. ADDITIONAL NOTES

1. The above example requirements on Cost Centers can be relaxed ONLY if the particular level

of user will NOT be creating new objects.

2. The above Cost Centres are NOT required in order for „Upwards Inclusion‟ to work. It is used

to meet object creation requirements.

3. We can not get away from the Owning Cost Centre limitations. What this means, when you

click on Europe you will have only the relevant objects available. If you were to create a Geo

Zone at the Europe level, it will only be usable for vehicles in the Europe Cost Centre, since

the vehicles Owning Cost Centre is Europe.

4. Configuration and maintenance of the hierarchy is extremely tedious! It is required to

configure these various cost centres by hand and then allocate the various objects and users

accounts manually to the cost centres.


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19. APPENDIX D – OS GRID IMPLEMENTATION

The Ordnance Survey National Grid reference system is a system of geographic grid references used in

Great Britain, different from using latitude and longitude.

The Ordnance Survey (OS) devised the national grid reference system, and it is heavily used in their

survey data, and in maps (whether published by the Ordnance Survey or commercial map producers)

based on those surveys. Grid references are also commonly quoted in other publications and data

sources, such as guide books or government planning documents. Please note that the OS grid

implementation is only available when using Google Maps as your map engine.

19.1. ENABLING OSGB36 (UK OS GRID MAPPING)

Please note that for the OS Grid option to work correctly, make sure that the Country option is set to

United Kingdom. Also note that when the OS Grid is enabled, more options will be available in the Map

section. These options are Eastings and Northings.

19.1.1. Procedural Reference: Enable OSGB36

1. In the Menu Bar, click Setup, and then click Settings.

2. In the Workspace section, select United Kingdom from the Country drop-down list.

3. In the Workspace section, click Enable OSGB36 (UK OS Grid Mapping).

4. In the Map section, select Show OSGB36 (UK OS Grid) on map.

5. In the User Settings window, click Save, and then click Yes.

http://en.wikipedia.org/wiki/Great_Britain

http://en.wikipedia.org/wiki/Latitude

http://en.wikipedia.org/wiki/Longitude

http://en.wikipedia.org/wiki/Ordnance_Survey

http://en.wikipedia.org/wiki/Grid_reference

http://en.wikipedia.org/wiki/Government


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20. APPENDIX E - CTRACK ICE

This section allows a user to configure a Ctrack ICE unit.

20.1. THE DETAILS TAB

The Details Settings and Profile tab fields allow the user to enter all the general and profile details of a

unit.

The Auto Answer options are explained in the table below.

AUTO ANSWER OPTIONS

Accept all incoming calls Any call can be accepted on the unit.

Accept calls from the SOS and

from preset 1-20 only

Only calls from the SOS and preset 1-20 can be accepted on the unit

Accept calls from only SOS and

preset number 1-4

Only calls from the SOS and preset 1-4 can be accepted on the unit.

20.1.1.1. PROCEDURAL REFERENCE: DETAILS TAB

1. In the Edit Unit window, in the Details Tab, complete the Unit details.

20.2. THE GEOZONES TAB

Geo Zones can be configured and assigned to the ICE unit in the Ctrack MaXx application. Only

Rectangle, Preferred, NoGo and Waypoint Geo Zones will appear in the list of available Geo Zones

list. To assign a Geo Zone, simply select the Geo Zone from the available Geo Zones list then move

the Geo Zone to the Selected Geo Zone list.

Please note that a maximum of 64 Geo Zones may be assigned to the ICE unit. Please note that this

will only include the Geo Zones of the vehicle‟s owning cost centre.


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Sending Geo Zones to the ICE will result in the GPS being switch on permanently resulting in reduced

battery life. Removing ALL the Geo Zones will result in the GPS being switched on a certain time

before reporting only.

20.2.1.1. PROCEDURAL REFERENCE: GEO ZONES TAB

1. In the Edit Unit window, in the Geo Zones Tab, select and move the chosen Geo

Zones from the Available Geo Zones list to the Selected Geo Zones list.

20.3. THE PREDEFINED NUMBERS TAB

The ICE unit allows for four speed dial numbers to be configured on the unit. These numbers can be

called from the unit at any time by the user. To dial a number, press the associated shortcut button

and then press the OK button.

The fourth shortcut button is used to send Pre-Alerts to the Ctrack MaXx Application. Press and hold

the fourth shortcut button to activate and log a Pre-Alert to the system.


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Additionally, numbers can also be configured for the SOS button. These numbers will be dialed when

the user actives SOS mode.

20.3.1.1. PROCEDURAL REFERENCE: CONFIGURE PREDEFINED NUMBERS

1. In the Predefined Numbers Tab, set corresponding Names and Numbers you wish

to assign to the shortcut buttons.

2. In the Numbers Tab, set corresponding Name and Numbers which should be dialled

in case of emergencies.

20.4. THE CUSTOM FIELDS TAB

The Custom Fields Tab allows the user to enter additional custom field details.

20.4.1.1. PROCEDURAL REFERENCE: CUSTOM FIELD TAB

1. In the Edit Unit window, in the Custom Fields Tab, complete the Custom fields as

required.

20.5. THE NOTES TAB

The Notes tab allows the user to enter any additional notes for the ICE unit. The Notes tab includes a

Text Editor, which allows the user to format the style of the text.

20.5.1.1. PROCEDURAL REFERENCE: NOTES TAB

1. In the Edit Unit window, in the Notes Tab, complete a Note as required.


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21. APPENDIX F - CTRACK ICE2

This section allows a user to configure a Ctrack ICE2 unit. The Ctrack ICE2 unit is a feature rich, simple

to operate, personal safety tracking unit utilising GPS, GPRS and GSM technologies to providing

regular/real time position tracing. The Ctrack ICE2 unit‟s targeted towards children and the elderly. Not

only does the Ctrack ICE2 unit work as a personal safety tracker but it also provides basic cell phone

features including two-way voice communication, allowing the user to keep in touch with important

contacts through the use pre-programmed phone numbers via single dialling buttons.

The Ctrack ICE2 unit also includes a SOS emergency panic button, that when pressed, will deliver a text

message to a predefined number(s) to alert them to your emergency.

Additionally the Ctrack ICE2 unit can record, track, and geo-tag its position Over the Air (OTA). The

Ctrack ICE2 unit can also be configured with Geo Zone functionalities, alerting the assigned phone

number(s) when the unit leave away from safe regions or move into dangerous regions.

21.1. THE DETAILS TAB

The General Tab allows the user to specify the Unit Information, and IMEI Information regarding the

ICE2 unit. The Unit Information section of the Details Tab requires the user to supply the general unit

information. This will include the cell number, description etc.

The Routing section of the General Tab allows the user to choose a base station to where the unit will

be reporting.

The Information Section of the General Tab requires the user to supply the IMEI number of the ICE2

unit, and show the Firmware version if available. Please note that the Cell number and IMEI number is

required to add an ICE2 unit.


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21.1.1.1. PROCEDURAL REFERENCE: THE DETAILS TAB

1. In the Edit Unit window, in the Details Tab, complete the Unit details.

21.2. THE GEOZONES TAB

Geo Zones can be configured and assigned to the ICE2 unit in the Ctrack MaXx application. Only

Rectangle, Preferred, NoGo and Waypoint Geo Zones will appear in the list of available Geo Zones

list. To assign a Geo Zone, simply select the Geo Zone from the available Geo Zones list then move

the Geo Zone to the Selected Geo Zone list.

Please note that a maximum of 64 Geo Zones may be assigned to the ICE2 unit. Please note that this

will only include the Geo Zones of the vehicle‟s owning cost centre.

Sending Geo Zones to the ICE2 will result in the GPS being switch on permanently resulting in

reduced battery life. Removing ALL the Geo Zones will result in the GPS being switched on a certain

time before reporting only.

21.2.1.1. PROCEDURAL REFERENCE: GEO ZONES TAB

1. In the Edit Unit window, in the Geo Zones Tab, select and move the chosen Geo

Zones from the Available Geo Zones list to the Selected Geo Zones list.

21.3. THE MESSAGE FORWARDING TAB

The Message Forwarding Tab allows the user to specify who will be contacted when a SOS is

triggered. The Message Forwarding available list is populated from the contacts created in the

Contacts option. Please note that the contacts are specific to the owning cost centre of the vehicle,

and need to be setup before they are available in the list.


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21.3.1.1. PROCEDURAL REFERENCE: MESSAGE FORWARDING TAB

1. In the Unit Properties window, in the Message Forwarding Tab, select

and move the Chosen Contacts from the Available Contact List to the Selected

Contact List.

2. Once configuration is completed, click the Report Settings Tab.

21.4. THE USER INTERFACE TAB

The User Interface Tab allows the user to configure the user interface setting of the ICE2 unit. This will

allows the user to specify the Time Zone, Date Format, Time Format, Vibrator/Beep Type, Ringtone

Volume, Alarm Volume, Headset volume as well as enable or disable Daylight Savings and Auto Key

lock.

The following table will explain all the fields in user interface window.

USER INTERFACE TAB

Time Zone This option allows the user to select the Time Zone for the ICE2 unit. It is very important for the time zone settings to be correct when the unit sends position packets.

Date Format This option allows the user to set the date format to be displayed on the LCD display of the ICE2 unit. The user has the option to choose between mm-dd-yy, dd-mm-yy, yy-mm-dd, mm.dd.yy, dd.mm.yy, and yy.mm.dd

Time Format This option allows the user to set the time format to be displayed on the LCD display of the ICE2 unit. The user will have to option to choose between a 12hour and 24 hour time format.


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USER INTERFACE TAB

Vibrate/Beep Type This option allows the user to set the incoming call alert type when receiving calls from the ICE2 unit. The user has the option to choose between Vibrate and Ringing, Ring Only, Vibrate only or to mute the incoming call alert.

Ringtone Volume This option allows the user to set the incoming call alert ringtone volume. The user has the option to choose between low, Medium, High or Progressive.

Alarm Volume This option allows the user to set the alarm notification volume. The user has the option to choose between low, Medium, Maximum or Progressive.

Headset Volume This option allows the user to set the headset volume. The user can set the volume ranging from 0-6.

Daylight Savings The daylight Saving option allows the user to enable daylight savings on the ICE2 unit. Please note that this is only applicable for countries making use of Daylight Savings.

Auto Key lock In order to prevent the keypad from accidentally being pressed, the keypad will automatically lock after 10 seconds of non-use. When the keypad is locked, the locked icon will be displayed as one of the Status icons.

21.4.1.1. PROCEDURAL REFERENCE: USER INTERFACE TAB

1. In the Edit Unit window, in the User Interface Tab, configure User Interface

settings, and then select Speed Limit Tab.

21.5. THE PREDEFINED NUMBERS TAB

The ICE2 unit allows for four speed dial numbers to be configured on the unit. These numbers can be

called from the unit at any time by the user. To dial a number, press the associated shortcut button

and then press the OK button. Please note that a user cannot add a name greater than 20 characters

in length.

21.5.1.1. PROCEDURAL REFERENCE: CONFIGURE PREDEFINED NUMBERS

1. In the Predefined Numbers Tab, set corresponding Names and Numbers you wish

to assign to the shortcut buttons.

2. In the Predefined Numbers Tab, set corresponding Name and Numbers which

should be dialled in case of emergencies.


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21.6. THE CUSTOM FIELDS TAB

The Custom Fields Tab allows the user to enter additional custom field details.

21.6.1.1. PROCEDURAL REFERENCE: CUSTOM FIELD TAB

1. In the Edit Unit window, in the Custom Fields Tab, complete the Custom fields

as required.

21.7. THE NOTES TAB

The Notes tab allows the user to enter any additional notes for the ICE2 unit.

21.7.1.1. PROCEDURAL REFERENCE: NOTES TAB

1. In the Edit Unit window, in the Notes Tab, complete a Note as Required.


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21.8. ICE2 MAN DOWN

The control of this function is done from the server side. The server shall switch the Man Down (MD)

function on for a specified time together with all the relevant timer settings. The device shall then

perform the periodic MD functions until the time has expired.

To check if the device has received the command, it shall immediately ask the “Are you OK” question

when the command was received to provide the operator the means to validate if the function has

been activated on the device.

If a voice call is busy, and it is again time to ask, the device shall vibrate and/or sound in the same way

to ask the caller. During the voice call the user must respond in the same way to prevent the alarm

message. If the user does not respond and the alarm message must be sent, the voice call will be

dropped and the alarm sent.

For more information on how to activate and de-activate the Man Down Functionality within Ctrack

Online, please refer to the Vehicle Functions section in this manual.

21.8.1.1. PROCEDURAL REFERENCE: ACTIVATE MAN DOWN

1. In the Vehicle List, right-click an ICE2 unit and select Activate Man Down.


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22. CDRIVE DASHBOARD

The CDrive Dashboard is simply an embedded set of Business Intelligence Reports. These reports

provide various summarised information in graph forms regarding the drivers of the fleet.

The CDrive Dashboard facilitates easy interaction with a user by providing five (5) Dashboard options.

These Dashboard options will allow users access to the relevant driver reports. A user will also have the

ability to export a report based on a cost centre and the periods required, as well as print a report.

A whole host of configuration options enable users to get the relevant data required, in order to aid in

business decision making.


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22.1. THE DASHBOARD TOOLBAR

The Cdrive Dashboard Toolbar is comprised of five (5) Dashboards, a Cost Centre and Period

Selection criteria, as well as a Refresh button. Note that not all these Dashboard options will be

accessable for each user, as various access rights will determine what a user will be able to access.

22.1.1. Procedural Reference: Select a Dashboard on the Toolbar

1. In the C Drive Dashboard, in the Toolbar, click on the applicable Dashboard button.

A user is able to select the Cost Centre as well as the Date Period of the Report which is to be

generated. The Cost Centre is a drop-down list, which will easily allow the user to select the applicable

Cost Centre. The Period section, allows the user to select the following values. These values are

explained in the table below.

PERIOD SELECTIONS

Month-to-Date This will display the data for a reporting graph for the Current Month.

Last Month This will display the data for a reporting graph for the Last Month.

Last 3 Months This will display the data for a reporting graph for the Last 3 Months.

Last 6 Months This will display the data for a reporting graph for the Last 6 Months.

Custom Date Range This allows a user to select customised Dates in order to display the data for a reporting

graph.

If the user selects the custom date range, the start and end date will be configurable by clicking the

calendar icon next to the Start Date and End Date field, and by browsing to and selecting the date

using the applicable arrows. Note that the Cost Centre and Date Period selection will be disabled

when in the Configuration section.

CRITERIA SELECTION

COST CENTRE CRITERIA SELECTION DATE CRITERIA SELECTION


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22.2. THE DISPLAYING OF GRAPHS

There are three different types of Graphs which can be used to be used for viewing data for a report.

Each of the available graphs are explained in this section.

22.2.1. The Circle Graph

A circle graph is shaped like a circle. It is divided into fractions or parts that look like pieces of pie.

These „fractions‟ are known as sectors of the graph, and they are displayed in various different

colours. A key is present next to each circle graph, allowing a user to view and understand the

sectors of the graph.

These graphs are able to be expanded by clicking on the sector within the graph key. When

selecting the sector within the graph key, the sector will be expanded in the graph.


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22.2.2. The Bar Graph

A bar graph is a type of graph that will use either horizontal or vertical bars to show data. These

bars of the graph are labelled showing information. This graph is useful when there is comparison

needed to be displayed. A key is present next to each bar graph, allowing a user to view and

understand the bars of the graph.

The bars on this graph are able to be displayed or hidden. When selecting the bar within the graph

key, the bar will either be hidden or displayed in the graph.


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22.2.3. The Line Graph

A line graph is a type of graph that connects two related data points of information together by

means of a line. This graph is useful when there is comparison needed to be displayed. A key is

present next to each line graph, allowing a user to view and understand the lines of the graph.

The lines on this graph are able to be displayed or hidden. When selecting the line within the graph

key, the line will either be hidden or displayed in the graph.


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22.3. C DRIVE DASHBOARD CONFIGURATION

The CDrive Dashboard Configuration section will allow a user to customize the Dashboard

Environment. A user can review available Dashboards values, and set various ratings and weights for

the dashboard. This will determine and impact the scoring and weighting for the GYR values on

graphs. A user is also able to Assign Configuration to Users of the system.

When configuring a Dashboard, the user must ensure that the sum of the weight values add up to 100.

Should the values not add up to 100; the weights will automatically normalize back to 100.

The GYR Yellow range can‟t be configured. The lower and upper boundary values are derived from

the Green and Red values respectively.

22.3.1. Procedural Reference: CDrive Dashboard Configuration

1. In the C Drive Dashboard, in the Toolbar, click on Configuration.

2. In the Configuration section, complete the relevant fields.

3. In the Configuration section, either select Apply to make the changes, or

select Cancel to discard any changes.


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22.4. ASSIGN CONFIGURATION TO USERS

A user has the ability to Assign Configuration to Users within the configuration section. By default only

the Master1 User Account has access to the CDrive Dashboard. Any new user account needs to be

granted access to dashboards if required. This is also the section whereby the GYR Ratings and

Weights are set for Dashboards linked to a user.

A user must ensure that the sum of the individual weights equal 100. The GYR Yellow range can‟t be

configured. The lower and upper boundary values are derived from the Green and Red values

respectively.

22.4.1. Procedural Reference: Assign Configuration to Users

1. In the Configuration Dashboard, click Configure Multiple Users.

2. In the Multi User Configuration section, select and move an Available User to the

Selected Users section using the relevant arrows.

3. In the Landing Page drop down field, select the relevant Dashboard in order to

determine which dashboard should be displayed when the user is loading the application.

4. In the GYR Ratings and the Weightings section, complete the relevant Ratings and

Weightings. Once completed, click the Update User Configuration button.


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22.5. THE DRIVER DASHBOARD

This dashboard will provide performance score cards and data graphs for a driver linked to a cost

centre. It allows a user to view the score as well as the driver performance, and ranking in the Cost

Centre.

It aids in the monitoring and reviewing of each driver‟s driving style in order to improve the driver

performance. It also displays the period of the monitoring, as well as the Total Kilometres driven as

well as the Best Scoring and Worst Scoring Items, for the driver.

On the driver dashboard, for a specific region, if more than 1 driver exists, another drop-down list on

the toolbar will be displayed on the toolbar, which allows the user to select the relevant driver.

The following fields for the Driver Scorecard are explained below;

DRIVER SCORECARD

Period Date period used in order to gather data for the driver scorecard.

Total Kilometres The total kilometres driven by the driver for the date period selected.

Safety Level Indicates the Total Amount of Events per 100km

Trends Indicates if the driver performance has increased, deteriorated or was constant.

Ranking Against (Region) Indicates driver performance against other drivers in the Region.

Ranking Against (Cost Centre) Indicates driver performance against other drivers in the Cost Centre.

Best Scoring Item Indicates where the driver has improved.

Worst Scoring Item Indicates where the driver scored worse in comparison to a previous period.

This section is divided into three (3) graphs, The Event Relative Score, the Driver Score (Sum of

Events / Distance) and the Events Count Period Comparison. All reports on this section are able to be

exported and printed.


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22.5.1. The Event Relativity Score Report

The Event Relativity Score Report allows a user to graphically view the percentages of each type of

events per driver. The percentage is determined by the event totals displayed in the Safety Level

section on the Driver Score Card. This graph will aid in determining the largest event contributors to

the drivers performance.

The Event Relativity Score Report is comprised of the following events, Harsh Brake, Harsh

Acceleration, Harsh Cornering, Harsh Bump, Speeding, and Excess Idle.

EVENT RELATIVITY SCORE

Harsh Brake Total count of Harsh Brake Alarms for a driver.

Harsh Acceleration Total count of Harsh Acceleration Alarms for a driver.

Harsh Cornering Total count of Harsh Cornering Alarms for a driver.

Harsh Bump Total count of Harsh Bump Alarms for a driver.

Speeding Total count of Speeding Alarms for a driver.

Excess Idle Total count of Excess Idle Alarms for a driver.

22.5.2. The Driver Score (Sum of Events / Distance) Report against Cost Centre Report

The Driver Score (Sum of Events / Distance) Report will display and compare the selected Driver

Score for each incident in the graph against the Cost Centre score for all drivers. The weightings

that were configured in the Configuration section determines as to how the graph gets displayed.

Note that if the Driver is the only driver available for the Cost Centre, the components of the graph

will be exactly the same.


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22.5.3. The Event Count Period Comparison Report

The Events Count Period Comparison report will compare the sum of events for a driver for two

separate date periods. If the date period is greater than 35 days, the exact period for the previous

year will be used as a comparison.

22.5.4. Procedural Reference: The Driver Dashboard

1. In the C Drive Dashboard, click Driver Dashboard.

2. In the Driver Dashboard section, view the Reports and click Export or

click Print.


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22.6. THE GYR ANALYSIS DASHBOARD

The GYR Analysis Dashboard calculates and analyses the GYR scores for driver within a Region. This

allows a user to view feedback of a fleet of drivers according to the GYR Ratings that was configured.

This report is able to be drilled down into separate reports.

22.6.1. The Fleet GYR Range Count Report

The Fleet GYR Range Count graph is a summary of all drivers in the fleet. It is used to display the

amount of drivers for the selected Cost Centre and Period, with the relevant configured GYR

values. This report is able to be drilled down to display the Regional GYR Range Count.

22.6.2. The Regional GYR Range Count Report

The Regional GYR Range Count Report is a detailed summary of all drivers per region. It is used

to display the amount of drivers for each region for the selected period, with the relevant configured

GYR values. This report is able to be drilled down to display the Score per Period Report.


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22.6.3. The Score (Event Count / Distance) per Period Report

This report will display to the user the score of the selected region for specified date periods, such

as weekly, monthly or daily. It is used to indicate a trend during the period that caused the bad

driver scoring. This report is able to be drilled down.

22.6.4. The Cost Centre Scoring Reports

The Cost Centre Scoring Report section is divided into three graphs, the GYR Range Count per

Driver, Best Driver Scores and Worst Driver Scores.

The GYR Range Count per Driver graph is a pie chart which will group driver scores in the relevant

GYR Range as set up in the configuration section. This graph is able to be drilled down to the

Individual Driver Scores graph.

The Best Driver Scores graph will display the top 10 driver scores for a Cost Centre. If there are

less than 10 drivers in the Cost Centre, all drivers will be displayed. This graph is able to be drilled

down to the Driver Event Scores Report.

The Worst Driver Scores graph will display the worst 10 driver scores for a Cost Centre. If there are

less than 10 drivers in the Cost Centre, all drivers will be displayed. This graph is able to be drilled

down to the Driver Event Scores Report.


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22.6.5. The Individual Driver Scores Report

This graph will display the score in Ranking from the highest score to the lowest score, which is

calculated by using a formula. The bar colours indicate the GYR Range that the score resides in.

This report is able to be drilled down to the Driver Event Scores Report.

22.6.6. Driver Event Scores Report

The Driver Event Scores Report is divided into two graphs, Event Scores for Driver and Period

Comparison for Driver.

The Event Scores for Driver graph calculates using a formula the event scores for a Driver. This

report is able to be drilled down to the Daily Trip Events Report.

The Period Comparison graph calculates the scores for the driver using formulas. The selected

period is divided into sections such as months, weeks or days, and a score is generated for each

section. The period comparison indicates improvement or deterioration by comparing the results

between date periods. This report is able to be drilled down to the Daily Trip Events Report.

22.6.7. The Daily Trip Events Report

This report indicates the detailed trips driver by the driver. The Trip Details includes Vehicle ID, Trip

Start Time, Trip Stop Time, Driver ID, Event Counts, Event Durations, Distance Travelled and Max

Speed. This is the lowest level of the GYR Analysis Dashboard and no drill down is possible.


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22.7. THE TREND ANALYSIS DASHBOARD

The Trend Analysis Dashboard is the graphs whereby data is collected and displayed in order to

attempt to spot a pattern or trend over a period of time in the information. It is also used to compare

regional scores against an average fleet performance for the selected Cost Centre and Period

(Months, Weeks and Days).

22.7.1. The Trend Regional Period Scores Report

In this report, the total Regional Scores are compared to the total Fleet Scores. This report is used to

indicate how a region compared to other regions and the complete fleet over a period of time.

This report is able to be drilled-down in order to view the Trend Cost Centre Period Scores Report.

This report is able to be exported to Excel format, as well as printed.


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22.7.2. The Trend Cost Centre Period Scores Report

This report is used to display the Cost Centre scores against a Regional Score. It is used to

indicate how a Cost Centre measured up to another Cost Centre and Region over a defined

Period.

This report is able to be drilled-down, exported, as well as printed.

22.7.3. Procedural Reference: The Trend Analysis Dashboard

1. In the C Drive Dashboard, click Trend Analysis Dashboard.

2. In the Trend Analysis Dashboard section, view the Report and click Export or

click Print.

22.8. THE DRIVING BEHAVIOUR DASHBOARD

This dashboard will provide a user with summary details and totals on all driver behaviour events

for a Cost Centre and a specified Period. The events count are compared to display the largest

contributors to bad scoring in the Cost Centre. The events for these reports are Harsh Brake,

Harsh Acceleration, Harsh Corner, Harsh Bump, Over Speeding and Excessive Idle.

DRIVING BEHAVIOUR DASHBOARD

Harsh Brake Total count of Harsh Brake Alarms for a Cost Centre.

Harsh Acceleration Total count of Harsh Acceleration Alarms for a Cost Centre.

Harsh Cornering Total count of Harsh Cornering Alarms for a Cost Centre.

Harsh Bump Total count of Harsh Bump Alarms for a Cost Centre.

Speeding Total count of Speeding Alarms for a Cost Centre.

Excess Idle Total count of Excess Idle Alarms for a Cost Centre.

There are two graphs displayed on this dashboard, The Event Percentages for Cost Centre Report,

and Event Count for Cost Centre. These reports are able to be drilled down, exported, as well as

printed.


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22.8.1. The Event Percentages for Cost Centre Report

The Event Percentages for Cost Centre graph displays the incident percentages per event for the

Cost Centre. This report is able to be drilled-down in order to view a Periodic Event Count Report.

22.8.2. The Event Count for Cost Centre Report

The Event Count for Cost Centre Report displays each Individual Event Type in a graph. This

report is able to be drilled down to the Periodic Event Count Report.


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22.8.3. The Periodic Event Count Report

In this report, Individual Event Counts are displayed for each date period specified. It is used to

indicate the count of each individual Event Type per the period to point out any upwards or

downward trends.

22.8.4. Procedural Reference: View the Event Percentages for a Cost Centre

1. In the C Drive Dashboard, click Driving Behaviour Dashboard.

2. In the Driving Behaviour section, view the Report and click Export or

click Print.


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23. APPENDIX H – GENERIC TRACKING UNITS

23.1. EDIT GENERIC TRACKING UNIT DETAILS

In the Ctrack Online Application, Generic Tracking Unit details can be edited and updated by the user.

A user would however first need to open the Edit Unit window under the Vehicles tab. This can be

achieved by clicking the Edit button in the Object List.

23.1.1. Details

The Details tab in the Edit Unit window allows user to manually configure the details of the Generic

Tracking unit. Details will be updated in both the Ctrack Online Application and Ctrack MaXx

backend. Where applicable, the updated details will also be sent to the vehicle.


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EDIT UNIT : DETAILS



Template Select the Template for the Generic Tracking Unit.

Number Enter the Number for the Generic Tracking Unit.

Unit ID The Unit ID is able to be edited. User must first specify a Fleet or Registration number for

the Vehicle and then select the number to be used as the Vehicle ID.


Fleet Nr. Enter the Fleet number if applicable.



Vehicle Profile The assigned vehicle Profile will determine which properties enabled for editing. Profiles are

however assigned to vehicles in the Ctrack MaXx backend and cannot be changed from the

Ctrack Online Application.

Skill Set If Skillsets has been enabled and defined in the Ctrack Online Application a Skill Set can be

assigned to the Vehicle.

Current Driver If the vehicle is has been tagged with a Driver ID Tag, the driver details will be available.

Alternatively, a manual driver assignment can be made. Only drivers assigned to the vehicle,

in the current business group can be manually assigned.

23.1.1.1. PROCEDURAL REFERENCE: EDIT GENERIC VEHICLE DETAILS

1. In the Object List, on a Generic Tracking Unit record, click the Edit button.

2. In the Edit Unit window, in the Details Tab, configure the Generic Unit Details.



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23.1.2. Geo Zones

The Geo Zones tab in the Edit Unit window allows user to assign Geo Zones to the generic tracking

vehicle. Geo Zones created in the Ctrack Online Application or Ctrack MaXx backend, available in

the owning cost centre of the vehicle, will be listed in the Geo Zones tab. After updating the assigned

Geo Zones list, an update will be sent to the generic tracking vehicle. A maximum of 200 Geo Zone

points can be sent and saved on the tracking device fitted to the vehicle.

To assign Geo Zones to the vehicle, move the selected Geo Zones from the Available Geo Zones

list to the Assigned Geo Zones list.

EDIT UNIT : GEO ZONES TAB

BEFORE AFTER

EDIT UNIT : GEO ZONES

Available

Geo Zones

The list of Available Geo Zones will display all geo zones present in the owing cost centre of

the vehicle, which are not already assigned to the vehicle.

Assigned

Geo Zones

The list of Assigned Geo Zones will indicate which of the Available Geo Zones has already

been assigned to the vehicle.

Move Buttons Four movement control buttons are available for moving Geo Zones between the Geo Zones

lists.

23.1.2.1. PROCEDURAL REFERENCE: EDIT GEO ZONES


2. In the Edit Unit window, in the Geo Zones Tab, select and move the Geo Zones

from the Available Geo Zones list to the Assigned Geo Zones list.



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23.1.3. Drivers

The Drivers tab in the Edit Unit window, allows user to manually assign valid drivers to the generic

tracking vehicle. Drivers that exist in the Ctrack Online Application and Ctrack MaXx backend, in the

cost centers of the vehicle will be listed in the Drivers tab.

To assign drivers to the vehicle, move the selected drivers from the Available Driver list to the

Allowed Driver list.

EDIT UNIT : DRIVERS TAB

BEFORE AFTER

EDIT UNIT : DRIVERS

Available

Drivers

The list of Available Drivers will display all drivers present in the business group of the


Allowed

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23.1.3.1. PROCEDURAL REFERENCE: EDIT DRIVERS


2. In the Edit Unit window, in the Drivers Tab, select and move Drivers between the

Available Drivers list and the Assigned Drivers list.



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The Custom Fields Tab in the Edit Unit window enables users to configure additional custom values

for a generic tracking vehicle.


vehicles. In certain situation these may not meet the requirements of the user. In these situations

additional custom fields can be created in the Ctrack MaXx backend, and custom field values can be

entered from the Ctrack Online Application.



2. In the Edit Unit window, in the Custom Fields Tab, enter Custom Field Values.


23.1.5. Notes

The Notes Tab in the Edit Unit window enables users to add additional notes for generic tracking

vehicles. A functional text editor is provided for the user.

23.1.5.1. PROCEDURAL REFERENCE: EDIT NOTES


2. In the Notes Editor section, click in the Notes Editor and complete the note

and then click Save.

Documents

Ctrack Online V2.19 User Manual