Crompton Greaves Recruitment & Selection Jitendra

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    A

    PROJECT REPORT

    ON

    AT

    RECRUITMENT AND SELECTION PROCESS IN CG

    SUBMITTED TO:-

    JIWAJI UNIVERSITY GWALIOR (M.P.)

    Partial fulfillment of the award of degree of

    Master of Business Administration

    (2012-14)

    SUPERVISED BY

    SUBMITTED TO

    Mr. JAGVEER RATHORE Mr. Krishna

    Gopal Sharma

    (HR Executive) (faculty

    guide)

    SUBMITTED BY

    PRINCI GUPTA

    FILE NO- 2918

    MBA (HRD) 3RD SEM

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    BVM COLLEGE OF MANAGEMENT

    EDUCATIONDARPAN COLONY, THATIPUR, GWALIOR (M.P.)

    DECLARATION

    I Princi Gupta Student of MBA (HRD) III semester BVM COLLEGE OF

    MANAGEMENT, GWALIOR declare that all the information, facts and figures

    presented in this report are actually based on my experience & my open market research

    during the project RECRUITMENT AND SELECTION with special references to I

    assure that this project is the result of my own sincere efforts and has not been submitted

    in any other institute for the award of any degree or diploma.

    Date: - PRINCI GUPTA

    Place: - MBA (HRD) III SEM.

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    ACKNOWLEDGEMENT

    It is privilege to express my gratitude & a sincere thanks to BVM

    COLLEGE OF MANAGEMENT, GWALIOR has given us the

    opportunity to carry research on the RECRUITMENT AND SELECTION. I

    am thankful to my Prof. Krishna Gopal Sharma (faculty guide) for his

    valuable guidance and support throughout report presentation.

    Date: - PRINCI GUPTA

    Place: - MBA (HRD) III SEM.

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    CERTIFICATE

    This is to certify that Mr.PRINCI GUPTA student of MBA (HRD) III SEM

    summer training project report Entitled RECRUITMENT AND SELECTION

    programmed has completed under my guidance.

    Date :- (Faculty Guide)

    Place :- Prof. Krishna Gopal Sharma

    TABLE OF CONTENTS

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    Chapter 1. Introduction Of The Company

    1.1 History of the organization & its objectives

    1.2 Organization Structure

    1.3 Financial Performance

    1.4 Personnel Policies

    1.5 Production and Operations

    1.6 Layout and Quality Control

    1.7 Marketing

    1.8 Strength and Weakness

    1.9 Special Points

    1.10 Names

    Chapter 2. Methodology

    2.1 Topic

    2.2 The Study And Its Objectives

    2.3 The Sample

    2.4 The Tools

    2.4.1 for Data Collection

    2.4.2 for Data Analysis

    Chapter 3. Result & Discussion

    Chapter 4. Conclusion

    Chapter 5. Suggestions

    Bibliography

    INTRODUCTION OF THE COMPANY

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    INTRODUCTION

    Crompton Greaves (CG) is part of the US$ 4 bn Avantha Group, a conglomerate with an

    impressive global footprint, operating in over 10 countries. Since its inception, CG has been

    synonymous with electricity. In 1875, a Crompton 'dynamo' powered the world's very first

    electricity-lit house in Colchester, Essex, U.K. CG's India operations were established in 1937,

    and since then the company has retained its leadership position in the management and

    application of electrical energy. Today, Crompton Greaves is India's largest private sector

    enterprise. It has diversified extensively and is engaged in designing, manufacturing and

    marketing technologically advanced electrical products and services related to power generation,

    transmission and distribution, besides executing turnkey projects. The company is customer-

    centric in its focus and is the single largest source for a wide variety of electrical equipments and

    products. With several international acquisitions, Crompton Greaves is fast emerging as a first

    choice global supplier for high quality electrical equipment.

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    HISTORY OF THE ORGANIZATION

    & ITS OBJECTIVES

    History of the organization & its objectives

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    History

    The history of Crompton Greaves goes back to 1878 when Col. R.E.B. Crompton founded

    R.E.B. Crompton & Company. The company merged with F.A Parkinson in the year 1927 to

    form Crompton Parkinson Ltd., (CPL). Greaves Cotton and Co (GCC) was appointed as their

    concessionaire in India. In 1937, CPL established, it's wholly owned Indian subsidiary viz.

    Crompton Parkinson Works Ltd., in Bombay, along with a sales organization, Greaves Cotton &

    Crompton Parkinson Ltd., in collaboration with GCC. In the year 1947, with the dawn of Indian

    independence, the company was taken over by Lala Karamchand Thapar, an eminent Indian

    industrialist. Crompton Greaves is headquartered in a self-owned landmark building at Worli,

    Mumbai.

    Products & Services Offered

    The company is organized into three business groups viz. Power Systems, Industrial Systems,

    Consumer Products. Nearly, two-thirds of it's turnover accrues from products lines in which it

    enjoys a leadership position. Presently, the company is offering wide range of products such as

    power & industrial transformers, HT circuit breakers, LT & HT motors, DC motors, traction

    motors, alternators/ generators, railway signaling equipments, lighting products, fans, pumps and

    public switching, transmission and access products. In addition to offering broad range ofproducts, the company undertakes turnkey projects from concept to commissioning. Apart from

    this, CG exports it's products to more than 60 countries worldwide, which includes the emerging

    South-East Asian and Latin American markets . Thus, the company addresses all the segments of

    the power industry from complex industrial solutions to basic household requirements. The fans

    and lighting businesses acquired "Super brand" status in January 2004. It is a unique recognition

    amongst the country's 134 selected brands by "Super brands", UK.

    Manufacturing , Marketing & Servicing Network

    CG's business operations consist of 22 manufacturing divisions spread across in Gujarat,

    Maharashtra, Goa, Madhya Pradesh and Karnataka, supported by well knitted marketing and

    service network through 14 branches in various states under overall management of four regional

    sales offices located in Delhi, Kolkata, Mumbai and Chennai. The company has a large customer

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    base, which includes State Electricity Boards, Government bodies and large companies in private

    and public sectors.

    Future Outlook

    The quality of households is enhanced when their money is invested into products such as fans

    and lighting for basic comforts. Their lives are literally touched by delight. Similarly, Crompton

    helps electricity boards and other utilities to reach electricity to the last home and factory.

    Therefore, every individual in India who uses electricity can be considered as Crompton

    customer. Hence, the company continues to further and consolidate the initiatives that Colonel

    Crompton set into motion by focusing on meeting increasing customer demands for products that

    are eco-friendly, energy efficient and with intelligent monitoring and control systems.

    All economic indicators point towards the manufacturing sector being the future driver of India's

    economic growth. India is today preferred destination for sourcing various engineering goods not

    only due to low cost but also due to high quality of products. Although, the climate for the

    manufacturing sector is bright, the concern is the threat of imminent competition from global

    players who are already in the process of setting up manufacturing facilities in India. The market

    is expected to remain competition with an added element of competition from imported

    products.

    .

    BOARD OF DIRECTOR

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    Mr. Gautam Thapar

    Chairman & CEO

    Mr. Sudhir M. Trehan

    (Managing Director)

    Other Directors

    Mr. S.R. Bayman

    Dr. O. Goswami

    Mr. S. Labroo

    Ms. M. Pudumjee

    Mr. S.P. Talwar

    Dr. Valentin A H von Massow

    Mr. S. Prabhu

    Why should you choose Crompton greaves?

    Crompton Greaves is a multi-locational and a multi-product Organisation, which

    provides a range of exciting job opportunities to match your skills and experience.

    We believe in the CG Values of performance excellence, leading edge knowledge,

    nurturance, customer orientation & intellectual honesty and we practice it.

    We offer challenging and rewarding work environment and an Engaged Culture.

    We encourage personal initiative and give early responsibilities to freshers.

    At CG, we believe that it is important to give back to our community, to our

    neighborhoods. In this Endeavour, we make a Socially Responsible Organization.

    We offer you continued career growth and an advantage few other companies can match.

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    HUMAN RESOURCES

    Human resources is a term used to describe the individuals who comprise the workforce of an

    organization, although it is also applied in labor economics to, for example, business sectors or

    even whole nations. Human resources is also the name of the function within an organization

    charged with the overall responsibility for implementing strategies and policies relating to the

    management of individuals (i.e. the human resources). This function title is often abbreviated to

    the initials 'HR'.

    Human resources is a relatively modern management term, coined in the 1960. The origins of the

    function arose in organizations that introduced 'welfare management' practices and also in those

    that adopted the principles of 'scientific management'. From these terms emerged a largely

    administrative management activity, co-ordination a range of worker related processes and

    becoming known, in time as the 'personnel function'. Human resources progressively became the

    more usual name for this function, in the first instance in the United States as well as

    multinational corporations, reflecting the adoption of a more quantitative as well as strategic

    approach to workforce management, demanded by corporate management and the greater

    competitiveness for limited and highly skilled workers.

    FUNCTIONS:

    Human Resources may set strategies and develop policies, standards, systems, and processes that

    implement these strategies in a whole range of areas. The following are typical of a wide range

    of organizations:

    Recruitment, selection, and onboarding (resourcing)

    Organizational design and development

    Business transformation and change management

    Performance, conduct and behavior management

    Industrial and employee relations

    http://en.wikipedia.org/wiki/Human_resource_managementhttp://en.wikipedia.org/wiki/Human_resource_management
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    Human resources (workforce) analysis and workforce personnel data management

    Compensation, rewards, and benefits management

    Training and development (learning management)

    Implementation of such policies, processes or standards may be directly managed by the HR

    function itself, or the function may indirectly supervise the implementation of such activities by

    managers, other business functions or via third-party external partner organizations.

    Crompton Greaves has a large customer base, consisting of State Electricity Boards, Utility

    companies, Railways, Government & local bodies and large companies in public as well as

    private sectors. Thus, it addresses customers from all the segments from households to complex

    industrial sectors through its comprehensive range of products and services.

    Some of our prestigious customers include:

    State Electricity Boards

    Power Grid Corporation of India

    Madhya Pradesh Transmission Corporation

    Infosys Technologies

    Diesel Locomotive Works

    Reliance Energy

    Larsen & Toubro

    Whirlpool (India)

    ABB Ltd.

    Mather & Platt India

    Enercon (India)

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    Bharat Petroleum Corporation

    Indian Space Research Organization

    Business Mission

    To achieve and maintain a leading position as suppliers of quality equipments mission, system

    and service to serve the national and international market in the fields of energy. The area of

    interest the conversion, transmission, utilization and conservation for energy for application in

    the electric power, industrial and transportation fields. To strive for technological excellence and

    market leadership in these areas.

    Profitability

    To provide a responsible and adequate return on a capital employed primarily through

    improvement in operational efficiency, capacity utilization and productivity and generate

    international resources to finance the companys growth.

    Customer Focuses

    To level a high degree of customer confidence by providing increased value for his money

    through international stand of product quality, performance and superior customer service.

    Technology

    To achieve technological excellence in operation by development of indigenous technologies to

    suit business needs and priorities and provide a competitive advantage to the company.

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    ORGANIZATIONAL

    HEIRARCHY OF CROMPTON

    GREAVES

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    ORGANIZATIONAL HEIRARCHY OF CROMPTON

    GREAVES

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    OBJECTIVE OF THE STUDY

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    Recruitment is hiring of employees from outside. Recruitment has been regarded as the most

    important function of the HR department , because unless the right type of people are hired, even

    the best plans, organization chart and control system would not do much good.

    Recruitment is the discovering of potential applicant for actual or anticipated organizational

    vacancies. Accordingly the purpose of recruitment is to locate sources of manpower to meet the

    job requirements and job specification.

    It is defined as a process to discover the sources of manpower to meet the requirements of

    staffing schedule and to apply effective measures for attracting the manpower to adequate

    number to facilitate effective selection of an effective workforce

    Yoderpoints out that recruitment is a process to discover the sources of manpower to meet the

    requirement of the staffing schedule and to employee effective measures to attracting that

    manpower in adequate number to facilitate effective selection of an effective workforce.

    Edwin B Flippo definesrecruitment as the process of searching for prospective employees and

    stimulating them to apply for the jobs in the organization.

    It is the process of finding and attracting capable applicants for employment. The process

    begins when new recruits are sought and ends when their application are submitted. The result is

    a pool of applicants from which new employees are selected.

    Methods of Recruitment

    Dunn and Stephens summaries the possible recruiting methods into three categories, namely

    1: Direct method

    2: Indirect method

    3: Third party method

    Direct Method

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    The direct method includes sending of the recruiters to different educational and professional

    institutions, employees contact with public, and mannered exhibits. One of the widely used

    methods is sending the recruiters to different colleges and technical schools. This is mainly done

    with the cooperation of the placement office of the college. Sometimes, firms directly solicit

    information form the concerned professors about student with an outstanding records.

    Other direct methods include sending recruiters to conventions and seminars, setting up exhibits

    at fairs, and using mobile offices to go the desired centers.

    Indirect Method

    Indirect method involves mainly advertising in newspapers, on the radios, in trade and

    professional journals, technical magazines and brochures.

    Advertisements in newspapers and or trade journals and magazines are the most frequently used

    methods. Senior post is largely filled with such methods. Advertising is a very useful for

    recruiting blue color and hourly worker, as well as scientific, professional, and technical

    employees.

    Local newspaper can be good sources of blue collar workers, clerical employees, and lower level

    administrative employees.

    The main point is that the higher the position in the organization the more dispersed

    advertisement is likely to be. The search for the top executive might include advertisement in a

    national periodical, whereas the advertisement of the blue color jobs usually confine to the daily

    newspaper.

    According to the Advertisement tactic and strategy in personnel Recruitment, three main

    points need to be borne in the mind before an advertisement in inserted.

    First, to visualize the type of applicants one is trying to recruit.

    Second, to write out a list of advantages the company offers, or why should the reader join the

    company.

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    Third, to decide where to run the advertisement , not only in which area, but also in which

    newspaper having a local, state or a nation- wide circulation.

    Third Party

    These include the use of commercial or private employment agencies, state agencies, and

    placement offices of schools colleges and professional associations recruiting firms, management

    consulting firms, indoctrination seminars for college professors, and friends and relatives.

    Private employment agencies are the most widely used sources. They charge a small fee from the

    applicant. They specialize in specific occupation; general office help, salesmen, technical

    workers, accountant, computer staff, engineers and executives.

    State or public employment agencies are also known as the employment or labour exchanges, are

    the main agencies for the public employment. Employers inform them of their personnel

    requirement, while job seekers get information for them about the type of job are referred by the

    employer.

    Schools and colleges offer opportunities for recruiting their student. They operate placement

    services where complete biodata and other particular of the student are available.

    Professional organization or recruiting firms maintain complete information records about

    employed executive. These firms maintain complete information records about employed

    executives. These firms are looked upon as the head hunters raiders", and pirates by

    organization which loose their personnel through their efforts.

    Evaluation of the Recruitment method

    The following are the evaluation of the recruitment method

    Number of initial enquires received which resulted in completed application forms

    Number of candidates recruited.

    Number of candidates retained in the organization after six months.

    Number of candidates at various stages of the recruitment and selection process,

    especially those short listed.

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    Objective of Recruitment

    To attract with multi dimensional skills and experience that suite the present and future

    organization strategies.

    To induct outsider with new perspective to lead the company.

    To infuse fresh blood at all levels of organization.

    To develop an organizational culture that attracts competent people to the company.

    To search or headhunt people whose skill fit the company values.

    To seek out non-conventional development grounds of talent

    To devise methodology for assessing psychological traits.

    To search for talent globally not just with in the company.

    To design entry pay that competes on quality but not on quantum.

    To anticipate and find people for position that doesn't exists yet.

    Recruitment represents the first contact that a company makes with potential employees. It is

    through recruitment that many individuals come to know about the company and eventually

    decide whether they wish to work for it.

    The recruitment process should inform qualified individuals about the job so that applicant can

    make comparison with their qualification and interest.

    Factors affecting Recruitment

    There are two types of factors that affect the Recruitment of candidates for the company.

    1: Internal factors: These includes

    - Company pay package

    - Quality of work life

    - Organizational culture

    - Company size

    - Company product

    - Growth rate of the company

    - Role of trade unions

    - Cost of recruitment

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    2: External factors: These include

    - Supply and demand factors

    - Employment rate

    - Labour market condition

    - Political, legal and government factors

    - Information system

    Factors to be undertaken while formulating recruitment policies

    The following factors should be undertaken while formulating the policies -

    - Government polices

    - Recruitment sources

    - Recruitment needs

    - Recruitment cost

    - Organizational and personal policies

    Theories Regarding Recruitment

    Recruitment is two way street: it takes a recruiter has a choice whom to recruit, same way the

    prospective employee also has taken the decision whether or not to apply for the given job

    vacancy. The individual take the decision usually on three different basic:

    1: The objective factors

    2: The critical contact

    3: The subjective factor

    The objectives theory views that the process of organizational choice as being one of weighing

    and evaluating set of measurable characteristic of employment offers, such pay, benefits ,

    location, opportunity for advancement, the nature of job to performed, and education

    opportunities.

    Whereas, the critical contact theory suggests that the typical candidates is unable to make a

    meaningful differentiation of organization offers in terms of objective or subjective factors,

    because of his limited or very short contact with the organization. Choice can be made only

    when applicant can readily perceive the factors such as the behavior of the recruiters, the nature

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    of the physical facilities, and such as the efficiency in processing paper work association with the

    application.

    On the other hand, the subjective theory emphasizes the congruence. Here the choices are made

    on highly personal and emotional basis.

    Recruitment Process

    The actual steps involved in recruitment follow a well defined path:

    Application shortlist: In this step, we shortlist the resume received from various sources based

    on the suitability for the requirement.

    Preliminary Assessment: The short listed candidates go through a preliminary round of

    interviews. This interview lays more emphasis on functional competencies. To have more data

    on the functional skills, the candidates may be given a business case for analysis and presentation

    (This is done for certain positions only).

    Final interview: Here the candidates who successfully clear the first round of interview go

    through another round of interview with one or more of the functional heads.

    Medical Evaluation: Candidates who are selected by Colgate are asked to undergo a medical

    test.

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    RECUITMENT

    &

    SELECTION PROCESS

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    RECUITMENT & SELECTION PROCESS

    PROCEDURE OVERVIEW:

    Recruitment is hiring of employees from outside. Recruitment has been regarded as the most

    important function of the HR department , because unless the right type of people are hired, even

    the best plans, organization chart and control system would not do much good. Recruitment is

    the discovering of potential applicant for actual or anticipated organization vacancies.

    Accordingly the purpose of recruitment is to locate sources of manpower to meet the job

    requirements and job specification. It is defined as a process to discover the sources of

    manpower to meet the requirements of staffing schedule and to apply effective measures for

    attracting the manpower to adequate number to facilitate effective selection of an effective

    workforce

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    METHODS OF RECRUITMENT

    Dunn and Stephens summaries the possible recruiting methods into three categories, namely

    1: Direct method

    2: Indirect method

    3: Third party method

    1. DIRECT METHOD

    The direct method includes sending of the recruiters to different educational and professional

    institutions, employees contact with public, and mannered exhibits. One of the widely used

    methods is sending the recruiters to different colleges and technical schools. This is mainly done

    with the cooperation of the placement office of the college. Sometimes, firms directly solicit

    information form the concerned professors about student with an outstanding records. Other

    direct methods include sending recruiters to conventions and seminars, setting up exhibits at

    fairs, and using mobile offices to go the desired centers.

    2. INDIRECT METHOD

    Indirect method involves mainly advertising in newspapers, on the radios, in trade and

    professional journals, technical magazines and brochures. The main point is that the higher the

    position in the organization the more dispersed advertisement is likely to be. The search for the

    top executive might include advertisement in a national periodical, whereas the advertisement of

    the blue color jobs usually confine to the daily newspaper. According to the Advertisement

    tactic and strategy in personnel Recruitment, three main points need to be borne in the mind

    before an advertisement in inserted. First, to visualize the type of applicants one is trying to

    recruit. Second, to write out a list of advantages the company offers, or why should the reader

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    join the company. Third, to decide where to run the advertisement , not only in which area, but

    also in which newspaper having a local, state or a nation- wide circulation.

    3. THRID PARTY

    These include the use of commercial or private employment agencies, state agencies, and

    placement offices of schools colleges and professional associations recruiting firms, management

    consulting firms, indoctrination seminars for college professors, and friends and relatives.

    Private employment agencies are the most widely used sources. They charge a small fee from the

    applicant. They specialize in specific occupation; general office help, salesmen, technical

    workers, accountant, computer staff, engineers and executives . Professional organization or

    recruiting firms maintain complete information records about employed executive. These firms

    maintain complete information records about employed executives. These firms are looked upon

    as the head hunters raiders, and pirates by organization which loose their personnel

    through their efforts. State or public employment agencies are also known as the employment or

    labour exchanges, are the main agencies for the public employment. Employers inform them of

    their personnel requirement, while job seekers get information for them about the type of job are

    referred by the employer. Schools and colleges offer opportunities for recruiting their student.

    They operate placement services where complete biodata and other particular of the student are

    available.

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    Evaluation of the recruitment method

    The following are the evaluation of the recruitment method

    1: Number of initial enquires received which resulted in completed application forms

    2: Number of candidates recruited.

    3: Number of candidates retained in the organization after six months.

    4: Number of candidates at various stages of the recruitment and selection process, especially

    those short listed.

    Objective of recruitment:

    1: To attract with multi dimensional skills and experience that suite the present and future

    organization strategies.

    2: To induct outsider with new perspective to lead the company.

    3: To infuse fresh blood at all levels of organization.

    4: To develop an organizational culture that attracts competent people to the company.

    5: To search or headhunt people whose skill fit the companys values.

    6: To seek out non-conventional development grounds of talent

    7: To devise methodology for assessing psychological traits.

    8: To search for talent globally not just with in the company.

    9: To design entry pay that competes on quality but not on quantum.

    10: To anticipate and find people for position that doesnt exists yet.

    Recruitment represents the first contact that a company makes with potential employees.

    It is through recruitment that many individuals come to know about the company and eventually

    decide whether they wish to work for it. The recruitment process should inform qualified

    individuals about the job so that applicant can make comparison with their qualification and

    interest.

    Factors affecting Recruitment:

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    There are two types of factors that affect the Recruitment of candidates for the company.

    1: Internal factors:

    These includes

    - Companies pay package

    - Quality of work life

    - Organizational culture

    - Companys size

    - Companies product

    - Growth rate of the company

    - Role of trade unions

    - Cost of recruitment

    2: External factors:

    These include

    - Supply and demand factors

    - Employment rate

    - Labour market condition

    - Political, legal and government factors

    - Information system

    Recruitment Process

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    The actual steps involved in recruitment follow a well defined path:

    Application shortlist:

    In this step, we shortlist the resume received from various sources based on the suitability for the

    requirement.

    Preliminary Assessment:

    The short listed candidates go through a preliminary round of interviews. This interview lays

    more emphasis on functional competencies. To have more data on the functional skills, the

    candidates may be given a business case for analysis and presentation (This is done for certain

    positions only).

    Final interview:

    Here the candidates who successfully clear the first round of interview go through another round

    of interview with one or more of the functional heads.

    Medical Evaluation:

    Candidates who are selected by Colgate are asked to undergo a medical test.

    SELECTION

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    Selection is a negative process and involves the elimination of candidates who do not have the

    required skills and qualification for the job proposed. Also it is a process of differentiating

    between applicants in order to identify and hire those with grater likelihood of success in job.

    The objective of selection decision is to choose the individual who can most successfully

    perform the job from the pool of qualified candidates. It is the system of function and devise

    adopted in a given company to ascertain whether the candidates specifications are matched with

    the job specifications and recruitment or not. Selection process or activities typically follow a

    standard patter, beginning with an initial screening interview and concluding with final

    employment decision. The traditional selection process includes: preliminary screening

    interview, completion of application form, employment test, comprehensive interview,

    background investigation, physical examination and final employment decision to hire. But now

    selection is centralized and handled by the Human Resource Department. This type of

    arrangement is also preferred due to some of these advantages:

    - It is easier for the application because they can send their applications to a single centralized

    department.

    - It facilitates contact with applicants because issues pertaining to employment can be cleared

    through one central location.

    - It helps operating managers to concentrate on their operating responsibilities. This is especially

    helpful during the chief hiring period.

    - It can provide for better selection because hiring is done by specialist trained in staffing

    techniques.

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    - The applicant is better assured of consideration for a greater variety of jobs.

    - Hiring cost is cut because duplication of efforts is reduced.

    - With increased governmental regulation on selection process, it is important that people who

    know about these rules handle a major part of the selection process.

    Ideally, a selection process involves mutually decision making. The organization

    decides whether or not to make a job offer and how attractive the job offer should

    be.

    ESSENTIAL OF SELECTION PROCEDURE:

    - Someone should have the authority to select.

    - There must be sufficient number of applicants from whom the required number of employees to

    be selected.

    - There must be some standards of personnel with which a prospective employee may be

    compared.

    FACTORS EFFECTING SELECTION DECISION:

    Includes:

    - Profile matching

    - Organization and social environment

    - Multi correlations

    - Successive hurdles

    Evaluation of recruitment process

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    The following are the evaluation of the recruitment process:

    1: Return rate of application sent out.

    2: Number of suitable candidates for selection.

    3: Retention and performance of the candidate selection.

    4: Cost of recruitment

    5: Time lapsed data.

    6: Comments on image projected.

    Philosophies Of Recruitment

    Basically there are two Philosophies of recruitment. These are as follows:

    1: REALISTIC JOB PREVIEWS (RJP)

    Realistic Job Previews provides complete job related information to the applicants so that they

    can make the right decision before taking up the jobs. It includes positive and the negative

    aspects of the job.

    2: JOB COMPATIBILITY QUESTIONNAIRE: (JCQ)

    Job compatibility Questionnaire was developed to determine whether an applicant preference for

    the work match the characteristic of the job. The JCQ is designed to collect information on all

    aspects of the job which have a bearing in on employee performance .absenteeism, turnover and

    job satisfaction. The underlying assumption of JCQ is that, greater the compatibility between an

    applicant preference for the job and characteristic of the job as perceived by the job seeker, the

    greater the probability of employee effectiveness and longer the tenure.

    Selection

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    Selection is a negative process and involves the elimination of candidates who do not have the

    required skills and qualification for the job proposed. Also it is a process of differentiating

    between applicants in order to identify and hire those with greater likelihood of success in job.

    The objective of selection decision is to choose the individual who can most successfully

    perform the job from the pool of qualified candidates. It is the system of function and devise

    adopted in a given company to ascertain whether the candidate specifications are matched with

    the job specifications and recruitment or not.

    Selection process or activities typically follow a standard patter, beginning with an initial

    screening interview and concluding with final employment decision. The traditional selection

    process includes: preliminary screening interview, completion of application form, employment

    test, comprehensive interview, background investigation, physical examination and final

    employment decision to hire.

    Organization for selection

    Until recently the basic hiring process was performed in a rather unplanned manner in many

    organizations. In some companies, each department screened and hired its own employees. Many

    mangers insisted on screening their own employees as they thought no one else could do that as

    efficiently as they themselves.

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    But now selection is centralized and handled by the Human Resource Department. This type of

    arrangement is also preferred due to some of these advantages:

    - It is easier for the application because they can send their applications to a single centralized

    department.

    - It facilitates contact with applicants because issues pertaining to employment can be cleared

    through one central location.

    - It helps operating managers to concentrate on their operating responsibilities. This is especially

    helpful during the chief hiring period.

    - It can provide for better selection because hiring is done by specialist trained in staffing

    techniques.

    - The applicant is better assured of consideration for a greater variety of jobs.

    - Hiring cost is cut because duplication of efforts is reduced.

    - With increased governmental regulation on selection process, it is important that people who

    know about these rules handle a major part of the selection process.

    Ideally, a selection process involves mutually decision making. The organization decides

    whether or not to make a job offer and how attractive the job offer should be.

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    Barriers To Effective Selection

    The main objective of selection process is to hire people having competence and commitment

    towards the given job profile. But due to some reason the main purpose of effectively selecting

    candidates is defeated. These reasons are:

    1: Perception or the Halo effect: Many a times the interviewer selects a candidate according to

    the perception he has or he made up while talking or looking at the individual. This way he does

    not see through the caliber or the efficiency of the individual and many times it leads to the

    selection of the wrong candidates.

    2: Fairness: During the selection process the interviewer does not select the individual on the

    basis of his knowledge and hence the right type of the candidates is not selected.

    3: Pressure: The people from the HR department and also have a lot of pressure from the top

    management and from other top class people for selecting the candidates they want. This ways

    the purpose of effective selection process of effective selection process is defeated as they have

    to select that individual whether or not he is capable of the job. that is being offered.

    ESSENTIAL OF SELECTION PROCEDURE

    - Someone should have the authority to select.

    - There must be sufficient number of applicants from whom the required number of employees to

    be selected.

    - There must be some standards of personnel with which a prospective employee may be

    compared.

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    RESEARCH METHODOLOGY

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    3.RESEARCH METHODOLOGY

    In everyday life human being has to face many problems viz. social, economical, financial

    problems. These problems in life call for acceptable and effective solutions and for this purpose,

    research is required and a methodology applied for the solutions can be found out.

    Research was carried out at CROMPTON GREVES to find out the

    Recruitment and selection process.

    3.1.DATA COLLECTION:

    Primary Data:

    Primary data was collected through survey method by distributing questionnaires to branch

    manager and other sales manager. The questionnaires were carefully designed by taking into

    account the parameters of my study.

    Secondary Data:

    Data was collected from books, magazines, web sites, going through the records of the

    organization etc. It is the data which has been collected by individual or someone else for the

    purpose of other than those of our particular research study. Or in other words we can say that

    secondary data is the data used previously for the analysis and the results are undertaken for the

    next process.

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    DATA ANALYSIS

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    DATA ANALYSIS

    1. Name

    Companys name

    Designation Date-

    1. What source you adopt to source candidates?a. Employee referral

    b. Campus recruitment

    c. advertising

    d. Recruitment agencies

    e. Job portals

    f. Other, plz specify

    INTERPRETATION:

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    2. How many stages are involved in selecting the

    candidate?

    a. 1

    b. 2

    c. 3

    d. 4

    e. More

    INTERPRETATION:

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    3. Do you use any of the following tests during the

    process of recruitment?

    a. Written

    b. Aptitude

    c. Group Discussion

    d. Personal Interview

    e. Psychometric test

    f. Other, pls specify

    INTERPRETATION:

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    4. How do you track the source of candidate?

    a. Manual

    b. Software

    c. Online

    d. Windows. Xls.

    INTERPRETATION:

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    5. Apart from the HR Manager, who all from the other

    departments are required to get involved in

    interviewing process?

    a. Sales

    b. Administration

    c. HR Executives

    d. Other, pls specify

    INTERPRETATION:

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    6. What is the average time spent by sales dept. during

    recruitment (each candidate)?

    a.10mins.

    b.10 to 20mins.

    c. 20 to 30mins.

    d. More

    INTERPRETATION:

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    FINDINGS

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    FINDINGS

    1. The company should increase their candidate pool through external sources.

    2. More financing option should be available.

    3. The company should provide more customer value.

    4. Follow up should be increased.

    5. Effort should be done for developing the concept of good relationship with consumers.

    6. The company does not go for campus recruitment, they should follow it.

    7. The selection process is too lengthy with consumes much time, which has to be decresed.

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    CONCLUSION

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    CONCLUSION

    This presents the summary of the study and survey done in relation to the Recruitment and

    Selection in CROMPTON GREAVES. The conclusion is drawn from the study and survey of the

    company regarding the Recruitment and Selection process carried out there.

    The recruitment process at CROMPTON GREAVES to some extent is not done objectively and

    therefore lot of bias hampers the future of the employees. That is why the search or headhunt of

    people should be of those whose skill fits into the company values.

    Most of the employees were satisfied but changes are required according to the changing

    scenario as recruitment process has a great impact on the working of the company as a fresh

    blood, new idea enters in the company.

    Selection process is good but it should also be modified according to the requirements and

    should job profile so that main objective of selecting the candidate could be achieved.

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    SUGGESION

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    SUGGESION

    Manpower requirement for each department in the company is identified well in advance.

    If the manpower requirement is high and the recruitment team of the HR department

    alone cannot satisfy it, then help from the placement agencies is needed.

    Time management is very essential and it should not be ignored at any level of the

    process..

    The recruitment and selection through placement agencies as the last resort and is utilized

    only when need.

    The recruitment and selection procedure should not to lengthy and time consuming.

    The candidates called for interview should be allotted timings and it should not overlap

    with each other.

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    BIBLIOGRAPHY

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    BIBLIOGRAPHY

    C.B Mamoria and S.V. Gankar (2004), Personal Management Text and Cases. Himalaya

    Publication.

    K.Aswahthappa (2001),Human Resource and Personnel Management

    Human Resource Management, (2005), Dr.P.C. Pardeshi

    C.B Gupta (2005)

    www.cromptongreaves.com

    www.google.com

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    ANNEXURE

    QUESTIONNAIRE FOR THE RESEARCH

    1. What source you adopt to source candidates?

    a. Employee referral

    b. Campus recruitment

    c. advertising

    d. Recruitment agencies

    e. Job portals

    f. Other, plz specify

    2. How many stages are involved in selecting the candidate?a. 1

    b. 2

    c. 3

    d. 4

    e. More

    3. Do you use any of the following tests during the process of recruitment?

    a. Written

    b. Aptitude

    c. Group Discussion

    d.Personal Interview

    e.Psychometric test

    f. Other, pls specify

    4. How do you track the source of candidate?

    a. Manual

    b. Software

    c. Online

    d. Windows. Xls.

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    5. Apart from the HR Manager, who all from the other departments are required to

    get involved in interviewing process?

    a. Sales

    b. Administration

    c. HR Executives

    d. Other, pls specify

    6. What is the average time spent by sales dept. during recruitment (each candidate)?

    a.10mins.

    b.10 to 20mins.

    c. 20 to 30mins.

    d. More