INTRODUCTIONINTRODUCTION

•The Indian information technology (IT) industry has played a key role in putting India on the global map.

• The Information Technology(IT) Sector in India is amongst the fastest growing in the country and the world.

Localization of the IT industryLocalization of the IT industry

Some big deals in the outsourcing space include:Some big deals in the outsourcing space include:

Wipro Ltd, an IT services company, has entered into a Wipro Ltd, an IT services company, has entered into a strategic collaboration with Hitachi Data Systems, to offer strategic collaboration with Hitachi Data Systems, to offer co-branded products and services on Hitachi Technology co-branded products and services on Hitachi Technology in India.in India. Software company, Tata Consultancy Services (TCS) has Software company, Tata Consultancy Services (TCS) has won a multi-year outsourcing contract from Norway-based won a multi-year outsourcing contract from Norway-based telecom company, Telenor Norway to provide application telecom company, Telenor Norway to provide application maintenance and development services. maintenance and development services.

HCL Technologies has entered into a five-year IT HCL Technologies has entered into a five-year IT infrastructure outsourcing deal with Singapore Exchange infrastructure outsourcing deal with Singapore Exchange (SGX) for US$ 110 million.(SGX) for US$ 110 million.  

Export Oriented Units (EOUs) Scheme

Electronics Hardware Technology Parks (EHTPs)

Software Technology Parks (STPs)

Special Economic Zone (SEZ) Scheme

Export Promotion Capital Goods (EPCG) Scheme

The strengths of the Indian IT sector:The strengths of the Indian IT sector: Highly skilled human resource;Highly skilled human resource;

Low wage structure;Low wage structure;

Quality of work;Quality of work;

Initiatives taken by the Government Initiatives taken by the Government

English-speaking professionals;English-speaking professionals;

Cost competitiveness;Cost competitiveness;

Quality telecommunications infrastructure.Quality telecommunications infrastructure.

The weaknesses of the IT sectorThe weaknesses of the IT sector

Absence of practical knowledgeAbsence of practical knowledge

Dearth of suitable candidatesDearth of suitable candidates

Less Research and Development;Less Research and Development;

Contribution of IT sector to India’s GDP is still Contribution of IT sector to India’s GDP is still rather smallrather small

IT development concentrated in a few cities IT development concentrated in a few cities only.only.

1.1.Tata Consultancy Tata Consultancy ServicesServices

2. Wipro2. Wipro

3. Infosys3. Infosys

TATA CONSULTANCY SERVICES TATA CONSULTANCY SERVICES (TCS)(TCS)

Founded in 1968 by Founded in 1968 by Ratan Tata.Ratan Tata.

Staff Strength of 1,60,429 Employees Staff Strength of 1,60,429 Employees (As on 31(As on 31stst March 2010)March 2010)

Revenues US $ 6.52 billion in 2009-10.Revenues US $ 6.52 billion in 2009-10.

WIPRO LTDWIPRO LTD

Founded in1947 byFounded in1947 by Mr. Azim PremjiMr. Azim Premji

Staff Strength of 112,925Staff Strength of 112,925 Employees (as on June 2010).Employees (as on June 2010).

Revenue $ 6.03 Billion (March 2010).Revenue $ 6.03 Billion (March 2010).

INFOSYS TECHINFOSYS TECH..

Founded in 1981 by Founded in 1981 by Narayan Murthy.Narayan Murthy.

Staff Strength of 114,822Staff Strength of 114,822 Employees (2010).Employees (2010).

Revenues of Revenues of $ 4.804 billion (as on $ 4.804 billion (as on 3131stst March 2010)March 2010)

Tech MahindraTech Mahindra

Patni ComputersPatni Computers

HCLHCL

CiscoCisco

Growth in IT sectorGrowth in IT sector

The Indian IT-BPO sector is estimated to reach a target of US$ 60 billion in exports and US$ 73-75 billion revenues in 2010.

India's information and communication technology market is estimated to grow 20.3 per cent annually by 2011.

The IT and ITeS exports are estimated to more than double to US$ 78.62 billion by 2012

Hence, IT sector is attracting considerable interest not only as a vast market but also as potential production base by international companies.

Also, it is one of the fastest growing segments of the Indian industry both in terms of production and exports.

We are thankful to We are thankful to __________________who has given us __________________who has given us this opportunity of doing a project this opportunity of doing a project work on Indian IT Sector in work on Indian IT Sector in Customer Relationship Management Customer Relationship Management (CRM)(CRM)