Upload
hoangkhanh
View
234
Download
0
Embed Size (px)
Citation preview
CRITICAL WHS and
ENVIRONMENT TRAINING
QP29.28 Revision 17
Safety
Any PRINTED copies of this procedure are UNCONTROLLED Page: 1 of 7
1. PURPOSE
The purpose of this procedure is to establish and maintain a system for identifying appropriate and relevant Health, Safety and Environment training needs of employees and contractors at the Liberty OneSteel Whyalla and SIMEC Mining sites and to provide guidance to the business units and contractors on the minimum safety and environmental training to select for job roles or tasks.
2. SCOPE This procedure applies to all Liberty OneSteel Whyalla and SIMEC Mining employees, Contractors and Visitors.
3. REFERENCES Work Health and Safety Act 2012 (SA) Work Health and Safety Regulations 2012 (SA) QP29.13 Risk Management QP29.14 OH&S Consultation (Liberty OneSteel) QP75.WHS.COM.001 Communicaton and Consultation (SIMEC Mining) QP29.18 Working in Confined Spaces QP29.20 Isolation for Personal Protection QP29.27 Maintaining Legal Requirements and Standards QP50.53 Legal & Other Requirements (Environment)
4. DEFINITIONS
Capability matrix: This represents the qualifications the workforce hold.
Competency: Liberty OneSteel / SIMEC Mining training requirements in order to do a job properly and or safely.
Compliance: Legislative and Liberty OneSteel / SIMEC Mining requirements for health, safety and environment such as tickets, licences, certifications and qualifications.
Labour Hire: A labour hire worker is a person engaged through a labour hire company. These workers may be employed directly by the labour hire company, or by the labour hire company through a third party.
Needs matrix: This represents a combined view of the Skills Matrix and the Capabilities Matrix showing the gap between the skills required and the capabilities available.
Procedure: This is following a standard process known as a Work instruction or Standard Operating Procedure or adhering to a Quality Procedure.
Skills matrix: This represents the skills required to fulfil a role (also known as a training needs analysis). This is a combination of compliance, competency and procedural requirements.
Verification of Competency (VoC): A person has answered underpinning knowledge questions to display knowledge, comprehension and understanding of the task requirements and has practically demonstrated the required skills of the task.
CRITICAL WHS and
ENVIRONMENT TRAINING
QP29.28 Revision 17
Safety
Any PRINTED copies of this procedure are UNCONTROLLED Page: 2 of 7
5. PROCEDURE
5.1 Information, Training and Instruction System Requirements
Liberty OneSteel / SIMEC Mining Management, Supervisors and Contractors are responsible for ensuring:
All workers have completed required Liberty OneSteel / SIMEC Mining inductions;
All workers have been provided with information, training and instruction appropriate
to the role;
All workers have been assessed as competent prior to operating any plant and
equipment or undertaking nominated tasks;
Where applicable, workers qualified to the applicable state or nationally legislated
standard, by holding the appropriate:
o Trade certificate
o High Risk Work License issued by a SafeWork SA approved provider
o Mobile equipment / vehicle license
o Certificate, Diploma or Degree as required by the role; and
Accurate records of all training shall be maintained.
5.2 Role Requirements
All operational roles shall have the training requirements identified and documented through the Skills Matrices, and reviewed as a minimum on a yearly basis to ensure of their accuracy. Position descriptions shall detail the required knowledge, skills and experience for the role and include on-the-job and off-the-job training requirements.
Contractors need to ensure Liberty OneSteel / SIMEC Mining are informed by the end of
each month of their employee list for those employees that are engaged to work on our premise.
Contractors need to provide their up-to-date employee lists to Workforce Development
Group via [email protected] If the Workforce Development Group have provided a Contractor access to the Liberty
OneSteel / SIMEC Mining Learning Management System, then the Contractor must ensure they are maintaining up-to-date employee lists on a monthly basis.
5.3 Training Matricies
Compliance & Competency Training Skills Matrix Overall responsibility for identifying and defining the Health, Safety and Environmental training rests with the Managers Health & Safety and Manager Environment & Sustainability. This represents the minimum skills (Comptetencies & Compliances) required to undertake specific roles or tasks in the organisation. Refer to - Attachment 1 and 2 HS&E Employee Compliance & Competency Training Matrix
CRITICAL WHS and
ENVIRONMENT TRAINING
QP29.28 Revision 17
Safety
Any PRINTED copies of this procedure are UNCONTROLLED Page: 3 of 7
Business Unit Training Skills Matrix (or Contractor Compliance & Competency Training Skills Matrix) Business Unit Managers and Contractor Principals are responsible for the identification and mapping of the appropriate safety and environment skills for the roles/positions in their business unit (or organistion for contractors) in accordance with the Compliance & Competency Training Skills Matrix. This will be based on the specific hazards and risk the role is exposed to and/or licencing and legislative requirements. The Workforce Development Group maintain this matrix on behalf of the Business Unit Managers. Labour Hire employees:
Transition period between 01/03/18 – 01/09/18 and takes into consideration new
Labour Licensing Act (SA)
The Workforce Development Group are responsible for ensuring there are available Labour Hire Contractor roles in the LMS aligned to the Compliance & Competency Training matrices for Contractors and types of Labour Hire roles engaged Liberty OneSteel and SIMEC Mining. Prior to commencement of work, authorised Labour Hire Contractor representative or other agreed persons must assign Labour Hire employees to required roles in the LMS relevant to the tasks they are engaged to perform. The Labour Hire Contractor representative or other agreed persons are responsible for ensuring Labour Hire role required training & competency evidence is uploaded to the Labour Hire employee’s Liberty OneSteel / SIMEC Mining LMS training records. If a Labour Hire employee is planned to be, or ends up being, engaged for an extensive period of time in a specific role, the Business Unit representative (eg. Contractor Controller) need to review each individual’s circumstances and ensure training requirements remain adequate and inform the Workforce Development Group of any changes to the role requirement. Business Unit Training Capability Matrix The Workforce Development Group is responsible for tracking the skills/qualifications held or obtained by the workforce and keeping records in the Business Unit Capability Matrix. Business Unit Training Needs Matrix The Workforce Development Group is responsible for mapping the Business Unit training needs which is a combination of the Skills Matrix and the Capability Matrix (sometimes referred to as a training gap analysis).
Business Unit Training Needs Matrix; Critical Shift Coverage (Steelworks ONLY) The Workforce Development Group is responsible for mapping the Business Unit training required to maintain minimum training coverage critical to plant operation or emergency processes. This matrix will identify any gaps in training to the minimum requirement identified to ensure a shift can safely operate and adequately respond to emergency scenarios identified for their plant area. The training needs are a combination of the Skills Matrix, Critical Shift Coverage requirements and the Capabilty Matrix (this is referred to as the Critical Shift Coverage Training Gap analysis). For example; although a role may identify for an area that heights rescue is a rquirement and ideally all people are trained to ensure flexabilty of operations, for a shift to safely operate, they must have one person trained, this is the Critical Shift Coverage.
CRITICAL WHS and
ENVIRONMENT TRAINING
QP29.28 Revision 17
Safety
Any PRINTED copies of this procedure are UNCONTROLLED Page: 4 of 7
5.4 Induction
There are two levels of individual induction: Company Induction This allows access to the Liberty OneSteel Whyalla and SIMEC Mining sites. It provides awareness of the general site safety and environmental hazards, risks and their control measures. This also covers some of the refresher training requirements for specific manditory training. Business Unit / Site Induction Each Business Unit has an induction program to allow access to the department. It provides awareness of departmental specific safety and environmental hazards, risks and their control measures. Refer to - Attachment No. 5 – Site Specific Induction Guide
Specific Inductions: Shutdown Induction Some departments require shutdown inductions to be completed. The Shutdown Manager is responsible for communicating this requirement to relevant employees and contractors. Visitor Induction Liberty OneSteel Whyalla and SIMEC Mining has an abbreviated induction for visitors to its premises. The content of this induction is focused on the specific hazards, risks and controls relevant to commuting on the site. Refer to – WI29.523 - Access Control Main Gate for further information on the Whyalla Steelworks visitor induction. Refer to – TOOL75.WHS.TRA.002 - SIMEC Mining Visitor Induction template
5.5 HS&E Training
HS&E Training for Contractors All Contractor employees should be trained in relevant safety and environment training in accordance with the relevant legislation and Liberty OneSteel Whyalla and SIMEC Mining Contractor Management System. Refer to - SA31.245 Whyalla Site Conditions and Attachment No. 3 – HS&E Contractor Compliance & Competency Training Matrix. HS&E Training for people with Literacy and/or Language Problems The needs of visitors, contractors, labour hire, employees who do not have a good command of the English language, or do not have adequate numeracy or literacy skills will be taken into account when delivering the training. Special training may be required for such people. Refer to Attachment No. 6 Guidelines for Providing Critical Safety Training for Employees with Literacy and/or Language Problems.
CRITICAL WHS and
ENVIRONMENT TRAINING
QP29.28 Revision 17
Safety
Any PRINTED copies of this procedure are UNCONTROLLED Page: 5 of 7
5.6 HS&E Training Calendar
The Training Calendar is developed based on the identified safety training needs contained in the Business Unit Training Needs Matrix. The Training Calendar is a schedule of the training needed to carry out the Business Unit Training Needs Matrix. The Training Calendar is managed by the Workforce Development Group. Refer to Training Calendar in the online Learning Management System (LMS).
5.7 Course details for Health Safety & Environmental Training
The course details for Health, Safety and Environmental Training is documented by the Health, Safety and Environmental Departments. This document provides the details of the course, its delivery method and structure. This is contained in Attachments 1, 2 and 3.
Attachment No. 1 Liberty OneSteel Whyalla HS&E Employees Compliance & Competency Training Matrix Attachment No. 2 - SIMEC Mining HS&E Employees Compliance & Competency Training Matrix Attachment No. 3 – HS&E Contractor Compliance & Comptency Training Matrix
Timeframe to be completed
Course Title
Preferred Provider
Duration
Validation / Refresher requirement
Role / Task guide Attachment 5: Site Specific Induction Guide
Department
Contact
Induction Method
5.8 Training Materials
The Workforce Development Group is responsible for developing training material and the courses with the support of subject matter experts and content from the relevent business areas. The Health & Safety Department or Environmental Department review the training material on an as needs basis.
CRITICAL WHS and
ENVIRONMENT TRAINING
QP29.28 Revision 17
Safety
Any PRINTED copies of this procedure are UNCONTROLLED Page: 6 of 7
5.9 Training Records
The Workforce Development Group is responsible for providing a Training Management System that facilitates the training and associated record keeping of Liberty OneSteel Whyalla and SIMEC Mining and Contractor workers (where applicable). Hard copies of assessment checklists are to be kept by the Business Units as part of the employees training history and also electronic copies are to be stored within LMS. Competency requires evidence in Passports or the online LMS. Privacy and confidentiality requirements must be maintained. Liberty OneSteel Whyalla and SIMEC Mining should maintain a record of personnel that hold statutory licences for equipment used on site. This record may be in the form of a register, employee file or other appropriate means. There should be an electronic copy stored in the online LMS. Employees have the right to request access their training records via the Workforce Development Group. Liberty OneSteel Whyalla and SIMEC Mining records all training in the online LMS. Contractor and employee skills and competencies will be verified in the LMS or through printed skills matrices. Site administrators, site training coordinators and SIMEC Mining HR Advisors/Training development team are responsible for entering and maintaing training records in the LMS. Passports may be used as a record of training. Passports will be utillised within the Whyalla Steelworks as a means of onsite verification of training for employees and contractors that move across mutliple businesses and departments. These employees and contractors on the Liberty OneSteel Steelworks site should carry their passport or keep it close at hand. SIMEC Mining do not use the Passport for verification of training and therefore Passports are not required in SIMEC Mining Site areas. It is the workers responsibility to keep the records up to date and legible. Liberty OneSteel Steelworks employees can obtain a Passport from their site administrator while contractors can purchase the Passport from Signarama located on Norrie Avenue, Whyalla Norrie or from Northern Agencies located on Ayliffe Street, Whyalla Playford. Passports must consist of SIMEC/Liberty OneSteel training only. The trainer / assessor can authorise the successful completion of the training unit & applicable competencies. Site walk around tours can be signed off by the OneSteel Department Administrator. In the case of a Passport being lost or damaged, employees can arrange for the Workforce Development Group to sign and update the Passport and reflecting this to the onlineLMS. Contractors can contact the Workforce Development Group to arrange an appropriate time to have the Passport updated.
CRITICAL WHS and
ENVIRONMENT TRAINING
QP29.28 Revision 17
Safety
Any PRINTED copies of this procedure are UNCONTROLLED Page: 7 of 7
5.10 Training System Review
Learner Feedback Surveys: Surveys should be completed for each course that is facilitated (i.e. face to face).
Peer Reviews: Trainers conduct reviews of each-others training from time to time to maintain consistency, standards and ensuring continuous improvement. Expert Reviews: Subject matter experts may on a needs basis conduct reviews of the training being delivered and provide feedback to the workforce development department.
5.11 Training Compliance Reporting
Liberty OneSteel Whyalla and SIMEC Mining Management will determine what compliance reporting is required for their Businesses and at what intervals in order ensure they have an understanding their workforce capability against required role skill matrices. This will assist to determine training planning and resourcing requirements. It is the responsibility of Contractors to ensure a system is in place to record training completions of personnel and report as required on training compliance to role requirements.
6. DOCUMENTATION Attachment No. 1 Liberty OneSteel Whyalla HS&E Employees Compliance
Competency Training Matrix
Attachment No. 2 SIMEC Mining HS&E Employees Compliance & Competency Training Matrix
Attachment No. 3 HS&E Contractor Compliance & Comptency Training Matrix Attachment No. 4 DELETED
Attachment No. 5 Site Specific Induction Guide Attachment No. 6 Guidelines for Providing Critical Safety Training for Employees
with Literacy and/or Language Problems
Liberty OneSteel Whyalla HS&E Employees Compliance & Competency Training Matrix Attachment No. 1
QP29.28/1 28/02/2018 Page: 1 of 2
Critical for all Liberty OneSteel Whyalla Personnel
Timeframe Training Course Preferred Provider Duration Validation
To be completed before entry to site
Induction to SIMEC Mining and Liberty OneSteel (SC) LMS Self paced 4 years
To be completed before you start doing any work
Departmental / Site Inductions: theory (SC) LMS Self paced 4 years
Departmental / Site Induction: walk around (SC) Site Tour as per Attachment 5 1.5 hours Once off
Codes of Practice – Critical Elements (SC) LMS Self paced Once off
Risk Management: Basic (SC) LMS Self paced Once off
Red Lock Isolation – For Protected Person (SC) WFDG 1.5 hours Once off
Red Lock Isolation – Revalidation (SC) LMS Self paced 3 years
Environment and Sustainabilty Awareness Training (EC) LMS Self paced 4 years
Mandatory for all Liberty Onesteel Personnel
To be completed within first 90 days
Responding To Workplace Injuries LMS Self paced Once off
SBO Training LMS Self paced Once off
Respectful Workplace - Bullying and Harrassment WFDG 4 hours 2 years
Mandatory for Specific Roles
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
To be completed before undertaking work that requires the training or aim to complete in the first 90 days
Mandatory for all Operators and Trades Employees
Manual Handling (SC) LMS 2 hours Once off Undertake manual work
Mandatory for all Trades Employees
Fire Extinguisher (SC) WFDG 1 hour 4 years Provide first response to fires within the department, conduct hot work, or use fire extinguishers
SSOW – Safe Systems of Work: Basic (SC) A&O Leaders 1 hour Once off Complete an SSoW form / Operational Hazard Prompt as part of your work
Mandatory for Electrical Employees
Electrical Arc Flash Awareness (SC) LMS 1 hour 2 years
CPR – Electrical (SC) WFDG 4 hours 1 year
Emergency First Aid – Electrical (includes CPR) (SC) WFDG 8 hours 2 years Is a legislative requirement for electricians
Electrical Safety and Low Voltage Rescue (SC) WFDG 2hours 1 year is a legislative requirement for electricians- CPR is a pre requisite
Electrical Safety Manual (SC) OA Self paced 2 years
Switchroom Safety Awareness (SC) OA Self paced 2 years Entering a Switchroom (Revalidation for Electrical Employees is online only)
Low Voltage Testing and Fault Finding (SC) LMS 1 hour 2 years
Mandatory for Metal Workers / Boilermakers
Welding Safety Awareness (SC) LMS Self paced 2 years Conduct welding or assist with welding tasks
Mandatory for Frontline Managers or Leaders
Managing Workplace Injuries (SC) LMS Self paced 3 years
Fugitive Dust Ranking System (EC) LMS 0.5 hours 4 years Separate standards and training package for Mining sites and the Steelworks site (including Pelletising and Port Operations) Vegetation Clearance and Soil Management (EC) LMS 0.5 hours Once off
Responding to Spills (EC) LMS 0.5 hours Once off
Waste Management (EC) LMS 0.5 hours Once off
Task Specific as defined by Department Matrix for specified Roles/Tasks
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
Managers to develop a departmental training matrix according to roles in department and to be completed before undertaking work that requires the training
Use of Atmospheric Gas Monitors (SC) OA 1 hour 2 years Use gas monitors or for confined space training
Breathing Apparatus (SC) WFDG 4 hours 2 years Use breathing apparatus equipment
Confined Space Initial Training (SC) WFDG 8 hours Once off If you enter a confined space, supervise a confined space, authorise confined space paperwork or to be a confined space watcher. Competency may be revladated via the ‘Confined Space Competency Checkpoint’ procedure. Contact WFD for further details.
Confined Space Competeny Checkpoint (SC) A&O Leaders 1 hours 2 years
Confined Space Refresher (SC) WFDG 4 hours 4 years
Conduct Lifting Operations (SC) WFDG 4 hours Once off Conduct lifts as per a defined Work Instruction
Work Safely at Heights – Initial Training (SC) WFDG 8 hours Once off Wear a harness and work at heights
Work Safety at Heights – Refresher (SC) WFDG TBA 3 years Wear a harness and work at heights
Height Rescue (SC) WFDG 3 hours 3 years Conduct heights rescue with a rope rescue kit
Yellow Lock Isolation – For Isolating Persons (SC) WFDG 3 hours 3 years Set up isolations/ apply equipment locks to isolators
Green Lock Isolation – For Isolating Leaders (SC) OA 1 hour 3 years Coordinate the isolation activities of isolating personnel
Conveyor Safety (SC) LMS Self paced 4 years Work on conveyor systems
Road Transport (SC) LMS Self paced 3 years Work in a dept involved in truck loading
Asbestos Awareness (SC) LMS Self paced Once off Work where you may come in contact with asbestos
Handling Asbestos (SC) WFDG 4 hours Once off Supervisors and Workers who may have to inspect or remove nonfriable ACM < 10 square metres
Hazardous Chemicals Awareness LMS Self Paced Once off Working in areas with hazardous chemicals
Handling Hazardous Chemicals (SC) WFDG 4 hours Once off Safety professionals & Hazardous chemical handling coordinators
Radiation Awareness (SC) External 4 hours Once off Isolate radiation sources
Blast Furnace General Safety (SC) LMS Self Paced 4 years Specific to work in the Blast Furnace area
Blast Furnace Gas Awareness (SC) LMS Self Paced 3 years Those who work in and around the Blast Furance Gas Area
Coke Making – General Safety Awareness (SC) LMS Self Paced 4 years Specific to work in the Coke Making area
Safe Systems of Work – Task Supervisor (SC) WFDG 2.5 hours Once off Task Superivsors required to supervise work in accordance with an ATW
Contractor Controller Training (SC) WFDG 2 days Once off Contractor Controller - Control projects and Contractors (to assess safety requirements for the task and issue and ATW)
Contractor Controller – Revalidation WFDG Self paced 2 years To comply with the CoP for Contractor Management
Leading People to Safety OneSteel Leaders 3 days Once off Nominated Managers or Leaders
ICAM Basic External 8 hours Once off Conduct Basic ICAM Investigaitons
ICAM Lead External 16 hours Once off Lead ICAM Investigations
HV Rules (SC) External 8 hours 3 years
As per Electrical Safety Manual and nominated persons only. HV Switching Officer (SC) External 3 days 3 years
HV Switching Officer (Aerials) (SC) OA 1 day 3 years
Skid Steer (SC) External 16 hours Once off Operate a skid steer
LMS = Learning Management System (online) WFDG = Workforce Development Group A&O Leaders = SIMEC Mining & OneSteel Leaders OA = Onsite Assessor (site based) SC = Required to be current before undertaking work requiring that training STC = Safety Training Centre
Liberty OneSteel Whyalla HS&E Employees Compliance & Competency Training Matrix Attachment No. 1
QP29.28/1 28/02/2018 Page: 2 of 2
Task Specific as defined by Department Matrix as per Role/Task
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
High Risk Work and other Licences
Licence to perform Dogging (Class DG) (SC) External 45 hours Legislative Select and Inspect lifting gear, loads and directing crane operators when the load is out of view of the crane operator
Licence to perform Basic Rigging (Class RB) (sc) External 45 hours Legistlative
Boom Type Elevated Work Platform (Class WP) (SC) External 16 hours Legislative Operate a boom type Elevated Work Platform of greater than 11m ** Working safely at heights is a pre-requisite
Forklift Truck (Class LF) (SC) External Varies Legislative Operate Forklift
Bridge and Gantry Crane (Class CB) (SC) External Varies Legislative Operate Overhead Bridge or Gantry cranes with more than three powered operations
Non Slew Mobile Crane (Class CN) (SC) External Varies Legislative covers the operation of a mobile crane of greater than 3 tonnes capacity
Light Rigid (Class LR) (SC) External Varies Legislative A motor vehicle with a GVM > 4.5T < 8T
Medium Rigid (Class MR) (SC) External Varies Legislative A motor vehicle with 2 axles and a GVM > 8T
Radiation Officer Licence (SC) External Varies Legislative Move, handle or install radiation gauges
Boiler Operations ( Class BA ) (sc) External Varies Legislative Operate an advanced boiler
Turbine Operations (Class TO) (sc) External Varies Legislative Operate Turbine
For other licences or if in doubt, please contrct your Workforce Development Officer or Safety Business Partner
Task Specific as defined by Department Matrix as per Secondary Role Function
Role Training Course Preferred Provider Duration Validation If your job requires you to:
Emergency Warden
Emergency Warden (SC) LMS Self paced Once off Required training for newly appointed Emergency Wardens
Fire Systems Plant Tour (SC) Presentation and Site Tour
1 hour
Nominated Frontline First Aid Emergency First Aid (SC) WFDG 8 hours 3 years Provide frontline first aid in Steelworks areas (This is manditory for Electricians)
Gas Regs - Responsible Person Completion of QP29.23.A6 Gas Regulation Principle & Practices - Fundamentals Learning Unit and Assessment (SC)
OA Self paced Once off Gas Regs - Authorised Person
Gas Regs - Responsible Manager
Isolation Planner Isolation Planner (SC) WFDG TBC Once off A person who plans and documents plant specific isolation procedures.
Health & Safety Representative
Health & Safety Rep - Year 1
External
5 days Once off per term of
election (if requested)
Newly elected representatives in their first year
Health & Safety Rep - Year 2 3 days To be completed by the HSRs in their second year
Health & Safety Rep - Year 3 2 days To be completed by the HSRs in their third year
Workplace Assessor Onsite Assessor WFDG 2 hours Once off Nominated by the Business Unit Lead Team and WFD
LMS = Learning Management System (online) WFDG = Workforce Development Group A&O Leaders = SIMEC Mining & OneSteel Leaders OA = Onsite Assessor (site based) SC = Required to be current before undertaking work requiring that training STC = Safety Training Centre
SIMEC Mining HS&E Employees Compliance & Competency Training Matrix Attachment No. 2
QP29.28/2 28/02/2018 Page: 1 of 2
Mandatory for all SIMEC Mining Personnel
Timeframe Training Course Preferred Provider Duration Validation
To be completed before entry to site
Induction to SIMEC Mining and Liberty OneSteel LMS Self paced 4 years
To be completed before you start doing any work
Departmental / Site Inductions: theory LMS Self paced 4 years
Departmental / Site Induction: walk around Site Tour as per Attachment 5
1.5 hours Once off
Codes of Practice – Critical Elements LMS Self paced Once off
Risk Management Awareness LMS Self paced Once off
Red Lock Isolation – For Protected Person WFDG 1.5 hours Once off
Red Lock Isolation – Revalidation LMS Self paced 3 years
Environment and Sustainabilty Awareness Training LMS Self paced 4 years
To be completed within first 90 days
Responding To Workplace Injuries LMS Self paced Once off
SBO Training LMS Self paced Once off
Respectful Workplace - Bullying and Harrassment WFDG Self paced 2 years
Manual Handling LMS Self paced Once off
Management of Change (Modification Control) Awareness
LMS Self paced Once Off
Hazardous Chemicals Awareness LMS Self paced Once off
Fatigue Management Awareness LMS Self paced 4 years
Dust Awareness LMS Self paced 4 years
Noise Awareness LMS Self paced 4 years
Ultraviolet Radiation Awareness LMS Self paced 4 years
Mandatory for Specific Roles
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
To be completed before undertaking work that requires the training or aim to complete in the first 90 days
Mandatory for all Operators & Trades Employees (& other Management identified roles)
Fire Extinguishers WFDG 1 hours 4 years Provide first response to fires within the department, conduct hot work, use fire extinguishers, or drive company Light Vehicle or SME.
Mining Safety Risk Management - Basic A&O Leaders 2 hour Once off Complete STAR / SSoW as part of your work
Mandatory for Electrical Employees
Electrical Arc Flash Awareness LMS 1 hour 2 years
Electrical Safety and Low Voltage Rescue External 4 hours 1 years First aid is a pre-requisite for this course and CPR Annually
Electrical Safety Manual OA Self paced 2 years
Switchroom Safety Awareness OA Self paced 2 years Entering a Switchroom (Revalidation for Electrical Employees is online only)
Low Voltage Testing and Fault Finding LMS 1 hour 2 years
Mandatory for Metal Workers / Boilermakers
Welding Safety Awareness LMS Self paced 2 years Conduct welding or assist with welding tasks
Mandatory for Frontline Managers or Leaders
Managing Workplace Injuries LMS Self paced 3 years Roles that have Direct Reports
Fugitive Dust Ranking System LMS 0.5 hours 4 years Separate standards and training package for Mining sites and the Steelworks site (including Pelletising and Port Operations)
Vegetation Clearance and Soil Management LMS 0.5 hours Once off
G2 Facilitate Risk Management External 1 day Once off All Frontline leaders and above
G3 Minerals Industry Risk Management External TBA Once off Operations Managers and above
Incident Investigation Awareness LMS 1 hour 4 years All Safety Coordinators, Frontline Leaders and above
Spill Response & Control Awareness LMS 0.5 hours Once off All Frontline Leaders and above
Waste Management LMS 0.5 hours Once off
ICAM Incident Investigator Lead External 16 hours Once off Operations Managers and above or selected roles
Task Specific as defined by Department Matrix for specified Roles/Tasks
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
Managers to develop a departmental training matrix according to roles in department and to be completed before undertaking work that requires the training
Use of Atmospheric Gas Monitors OA 1 hour 2 years Use gas monitors or for confined spaces training
Breathing Apparatus WFDG 4 hours 2 years Use breathing apparatus equipment
Confined Space Initial Training WFDG 8 hours Once off If you enter a confined space, supervise a confined space, authorise confined space paperwork or to be a confined space watcher. Competency may be revalidated via the ‘Confined Space Competency Checkpoint’ procedure. Contact WFD for further details.
Confined Space Competency Checkpoint A&O Leaders 1 hours 2 years
Confined Space Refresher WFDG 4 hours 4 years
Conduct Lifting Operations WFDG 4 hours Once off Conduct lifts as per a defined Work Instruction
Work Safely at Heights – Initial Training (SC) WFDG 8 hours Once off Wear a harness and work at heights
Work Safety at Heights – Refresher (SC) WFDG TBA 3 years Wear a harness and work at heights
Height Rescue External 4 hours 4 years Conduct heights rescue with a rope rescue kit
SME / Vehicle Battery Isolation WFDG 1 hour 3 years: onsite
Conduct Vehicle / Mobile Equipment battery isolation only or if site requires it for entry to site
Yellow Lock Isolation – For Isolating Persons WFDG 3 hours 3 years: onsite
Set up isolations/ apply equipment locks to isolators
Green Lock Isolation – For Isolating Leaders OA 1 hour 3 years: onsite
Coordinate the isolation activities of isolating personnel
Conveyor Safety LMS Self paced 4 years Work on conveyor systems
Road Transport LMS Self paced 3 years Work in a dept involved in truck loading
Electrical Services Instrumentation OA Self paced 2 years Work on Instrumentation equipment
Asbestos Awareness LMS Self paced Once off Work where you may come in contact with asbestos
Handling Asbestos WFDG 4 hours Once off Supervisors and Workers who may have to insp;ect or remove nonfriable ACM < 10 square metres
Handling Hazardous Chemicals WFDG 4hours Once off Safety professionals & Hazardous chemical handling coordinators
Radiation Awareness External 3.5 hours Once off Isolate radiation sources
Safe Systems of Work – Task Supervisor WFDG 5 hours Once off Task Superivsors required to supervise work in accordance with an ATW
Contractor Controller Training A&O Leaders & WFDG 3 days Once off Contractor Controller - Control projects and Contractors (to assess safety requirements for the task and issue and ATW) Competency must be revalidated every 2 years. Contact WFD for further details.
Contractor Controller – Revalidation A&O Leaders & WFDG Self paced 2 years
Certificate 4 in Frontline Management External 12 months Once off Nominated Managers or Leaders
Management of Change for Approvers & Coordinators
LMS Self Paced Once off Responsible for Modification Control Approval or Controlling
Drug & Alcohol Testing Training External 1 day Once off Managers or leaders
HV Switching Officer External 3 days 3 years
As per Electrical Safety Manual and nominated persons only. HV Rules External 8 hours 3 years
SV Switching Officer (Aerials) OA 1 day 3 years
SIMEC Mining HS&E Employees Compliance & Competency Training Matrix Attachment No. 2
QP29.28/2 28/02/2018 Page: 2 of 2
Task Specific as defined by Department Matrix as per Role/Task
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
High Risk Work and other Licences
Dogging (Class DG) External 45 hours Legislative Select and Inspect lifting gear, loads and directing crane operators when the load is out of view of the crane operator
Boom Type Elevated Work Platform (Class WP)***
External 16 hours Legislative Operate a boom type Elevated Work Platform of greater then 11m ***Work Safely at Heights is a pre-requisite
Forklift Truck (Class LF) External Varies Legislative Operate Forklift
Bridge and Gantry Crane (Class CB) External Varies Legislative Operate Overhead Bridge or Gantry cranes with more than three powered operations
Crane – Non Slew Mobile (Class CN) External 32 hours Legislative Operate a mobile crane of > 3T that incorporates a boom or jib which includes articulated type mobile crranes and locomotive cranes, but does not include vehicle tow trucks
Light Rigid (Class LR) External Varies Legislative A motor vehicle with a GVM > 4.5T < 8T
Medium Rigid (Class MR) External Varies Legislative A motor vehicle with 2 axles and a GVM > 8T
Heavy Ridgid (Class HR) External Varies Legislative Any rigid vehicle with 3 or more axles and a GVM > 8T
Telehandler External Varies Legislative
Drive and operate a Telehandler and required attachments *CN ticket also needed if TH jib attachment capacity rating is above 3 tonne *FL ticket also needed if TH forklift attachment capacity rating is above 3 tonne
Water Truck Operations SIMEC Mining Varies Once off Drive and operate a water truck
Skid Steer External 16 hours Once off Drive and operate a skid steer
Front End Loader OA 24 hours Once off Drive and operate a front end loader
Radiation Safety Officer Licence External Varies Legislative Move, handle, install and monitor radiation gauges
XRF/XRD Training External 1 day 1 years Nominated persons in order to gain a licence to use XRF and XRD analysers (but not open beam XRD analysers) containing an x-ray tube.
For other licences or if in doubt, please contrct your Workforce Development Officer or Safety Business Partner
Additional Task Specific as defined by Department Matrix as per Role or Task
Role Training Course Preferred Provider Duration Validation If your job requires you to:
Emergency Warden
Emergency Warden LMS Self paced Once off
Required training for newly appointed Emergency Wardens located at Pellet Plant and Steelworks offices Fire Systems Plant Tour Presentation and Site Tour 1 hour
Nominated First Aider
Provide First Aid External 8 hours 3 years Selected Employees based on site First Aid Risk Assessment and for all Electrical and Confined Space trained employees
Mental Health First Aid External 8 hours 3 years Selected SIMEC Mining Leaders
Emergency First Aid External 4 hours 3 years Selected employees based on First Aid risk assessments
Gas Regs - Responsible Person Completion of QP29.23.A6 Gas Regulation Principle & Practices - Fundamentals Learning Unit and Assessment
OA Self paced Once off Gas Regs - Authorised Person
Gas Regs - Responsible Manager
Isolation Planner Isolation Planner WFDG TBC Once off A person who plans and documents plant specific isolation procedures.
Health & Safety Representative
Health & Safety Rep - Year 1
External
5 days Once off per term of
election (if requested)
Newly elected representatives in their first year
Health & Safety Rep - Year 2 3 days To be completed by the HSRs in their second year
Health & Safety Rep - Year 3 2 days To be completed by the HSRs in their third year
Onsite Assessor SIMEC Mining and OneSteel Onsite Assessor
WFDG 3 hours Once off To be able to deliver certain internal training modules
Workplace Assessor Certificate IV in Training and Assessment
External TBC Once off Nominated by the Business Unit Lead Team and WFD
Snake Handler Snake Handling Training External 1 day Once off Selected employees - Provide snake handling assistance to sites
Emergency Response Team Member
Certificate II in Ambulance Responder
External 12 months Once off All site based ERT members
Certificate IV in Ambulance Officer
Selected site based ERT members (based on site Risk Assessment)
Operate Breathing Apparatus Open Circuit
Internal under MOU 2 days Once Off All site based ERT members
Conduct Fire Team Operations Internal under MOU 2 Days Once Off All site based ERT members
Undertake Road Crash Rescue Internal under MOU 2 Days Once Off All site based ERT members
Undertake Confined Space Rescue
Internal under MOU 2 Days Once Off All site based ERT members
Identify, Detect and Monitor Hazardous Materials at an Incident
Internal under MOU Once Off All site based ERT members
Undertake Vertical Rescue Internal under MOU 3 Days Once Off All site based ERT members
Participate in a Rescue Operation
Internal under MOU 1 Day Once Off All site based ERT members
Prevent Injury Internal under MOU 1 Day Once Off All site based ERT members
Drive Vehicles under Operational Conditions
Internal under MOU 1 Day Once Off All site based ERT members
Electrical Safety and Low Voltage Rescue
WFDG 4 hours Once off First aid is a pre-requisite for this course and CPR Annually
Emergency Management Emergency Management OA 4 hours Once Off Any person who may occupy a role listed in site based Emergency Response Plan
Safety Coordinator QP75.WHS.COM.001 SIMEC Mining Leaders Self Paced Once off For all management approved Safety Coordinators
Mine Ticket Holder Legislative External Self paced Once off For all company appointed Mine Ticket Holders, if new to role.
Officer Due Diligence Legislative H&S Department 1 hour Once off For senior management Refresher awareness sessions will be made available
LMS = Learning Management System (online) WFDG = Workforce Development Group A&O Leaders = SIMEC Mining & OneSteel Leaders OA = Onsite Assessor (site based) SC = Required to be current before undertaking work requiring that training STC = Safety Training Centre
Attachment No. 3
HS&E Contractor Compliance & Competency Training Requirements
QP29.28/3 28/02/2018 Page: 1 of 1
Mandatory for all Contractor Personnel
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
To be completed before entry to site
Induction to SIMEC Mining and Liberty OneSteel
LMS Self paced 4 years Off site for > 12 months refresher
To be completed before you start doing any work
Departmental Inductions: theory LMS (refer Attachment No.5) Self paced 4 years
Departmental Induction: walk around/site tour (SC)
Site Tour as per Attachment No.5 1.5 hours Once off
Code of Practice – Critical Elements LMS Self paced Once off
Environment and Sustainability Awareness Training
LMS Self paced 4 years
Red Lock Isolation – For Protected Persons STC / External 1.5 hours Once off
Red Lock Isolation – Revalidation LMS Self paced 3 years
Risk Management Awareness (SC) LMS or equivalent Self paced Once off
To be completed within 90 days of starting work
Fatigue Management Awareness LMS Self paced 4 years ***SIMEC Mining contractors only
Mandatory for Specific Roles
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
To be completed before undertaking work that requires the training or aim to complete within the first 90 days
Mandatory for Operators and Trades Personnel
Fire Extinguisher External 4 hours 4 years Provide first response to fires within the department, conduct hot work, or use fire extinguishers
Manual Handling Learning Management System Self Paced Once off
Mining Safety Risk Management - Basic WFDG 2 hour Once off SIMEC Mining - Complete SSoW as part of your work (Only required for Labour Hire workers if completing SSoW in role)
SSOW – Safe Systems of Work: Basic (SC) A&O Leaders 1 hour Once off
Whyalla Steelworks - Complete an SSoW form / Operational Hazard Prompt as part of your work (Only required for Labour Hire workers if completing SSoW in role)
Mandatory for Electrical Employees
Electrical Arc Flash Awareness (SC) Learning Management System (LMS) 1 hour 2 years
Electrical Safety and Low Voltage Rescue (SC) External 4 hours 1 year First aid is a pre requisite for this course and CPR Annually
Electrical Safety Manual (SC) OA Self paced 2 years
Switchroom Training (SC) OA Self paced 2 years Entering a Switchroom
Low Voltage Testing and Fault Finding (SC) Learning Management System (LMS) 1 hour 2 years
Mandatory for Metal Worker or Boilermaker
Welding Safety (SC) Learning Management System (LMS) Self paced 2 years Conduct welding or assist with welding tasks
Task Specific as defined by Contractor Matrix as per Role/ Task
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
Contractor to develop a training matrix according to roles and to be completed before undertaking work that requires the training
Breathing Apparatus (SC) External 4 hours 2 years Use breathing Apparatus equipment or for confined space training
Confined Space Initial Training (SC) External 8 hours Once off Enter a confined space or to be a confined space watcher. Confined Space Refresher (SC) External 4 hours 2 years
Conduct Lifting Operations (SC) External 4 hours Once off Conduct lifts as per a defined Work Instruction
Work Safely at Heights – Initial Training (SC) WFDG 8 hours Once off Wear a harness and work at heights
Work Safety at Heights – Refresher (SC) WFDG TBA 3 years Wear a harness and work at heights
Height Rescue (SC) External 4 hours 2 years Conduct heights rescue with a rope rescue kit
SME / Vehicle Battery Isolation (SC) WFDG 1 hour 3 years: on site
Conduct Vehicle / Mobile Equipment battery isolation only or if site requires it for entry to site
Isolation and Tagging (Yellow Lock) (SC) STC 3 hours 3 years: onsite Set up isolations / apply equipment locks to isolators
Isolation Leader (Green Lock) (SC) WFDG 1 hour 3 years: onsite Coordinate the isolation activities of isolating personnel
Conveyor Safety (SC) LMS Self paced 4 years Work on conveyor systems
Fugitive Dust Ranking System (SC) LMS 0.5 hours 4 years
Work in areas involving crushing, screening, haulage or heavy vehicles. Separate standards and training package for Mining sites and the Steelworks site (includes Pelletising and Port Operations)
Vegetation Clearance and Soil Management (SC)
LMS 0.5 hours Once off Clearance of vegetation
Hazardous Chemicals Awareness LMS Self Paced Once off Working in areas with hazardous chemicals
Handling Hazardous Chemicals (SC) External as required 8 hours Once off Handle or manage hazardous chemicals
Provide First Aid External 8 hours 3 years Selected roles based on First Aid Risk Assessment (This is manditory for Electricians)
Emergency Response Team Member As per site requirements TBA Once off ***SIMEC Mining Contractors only Selected major contractor roles based on site risk assessment
Emergency Management OA 4 hours Once Off ***SIMEC Mining Contractors only Any person who may occupy a role listed in site based Emergency Response Plan
Timeframe Training Course Preferred Provider Duration Validation If your job requires you to:
Common High Risk Work and other Licences
Dogging (Class DG) (SC) External 45 hours Legislative Select and inspect lifting gear, sling loads and direct crane operators when the load is out of view of the crane operator
Boom Type Elevated Work Platform (SC) *** External 16 hours Legislative Operate a boom type Elevated Work Platform of greater than 11 M ***Work Safely at Heights is a pre-requisite
Forklift Truck (Class LF) (SC) External Varies Legislative Operate a Forklift
Bridge and Gantry Crane (Class CB) (SC) External Varies Legislative Operate overhead bridge or gantry cranes with more than three powered operations
Light Ridged (Claqss LR) (SC) External Varies Legislative A motor vehicle with a GVM > 4.5T < 8 T
Medium Ridged (Class MR) (SC) External Varies Legislative A motor vehicle with two axles and a GVM > 8 T
Radiation Officer Licence (SC) External Varies Legislative Move, handle or install radiation gauges If in doubt please contact SafeWork SA regarding any High Risk Work or department of Roads for vehicle licencing requirements
Only the following units covered in External training are acceptable to be recognised( RPL) for internal training
LMS = Learning Management System (online) WFDG = Workforce Development Group A&O Leaders = SIMEC Mining & OneSteel Leaders OA = Onsite Assessor (site based) SC = Required to be current before undertaking work requiring that training STC = Safety Training Centre
Attachment No. 5
Site Specific Induction Guide
QP29.28/5 1/03/2018 Page: 1 of 2
SIMEC MINING SITE ENTRTY REQUIREMENTS
SITE Ind
uct
ion
to
SIM
EC M
inin
g &
On
eSte
el (
on
line)
Co
des
of
Pra
ctic
e –
Cri
tica
l Ele
men
ts (
on
line)
Red
Lo
ck T
rain
ing
(on
line
and
pra
ctic
al)
Envi
ron
men
t/Su
stai
nab
ility
Aw
aren
ess
(on
line)
(AR
I em
plo
yees
& C
on
trac
tors
hav
e d
iffe
ren
t o
nlin
e
Ris
k M
anag
emen
t A
war
enes
s (o
nlin
e)
SMR
Fix
ed P
lan
t Si
te In
du
ctio
n (
on
line)
SMR
Fix
ed P
lan
t Si
te T
ou
rs
(07
:30
Tu
esd
ays
& T
hu
rsd
ays)
SMR
Fix
ed P
lan
t LV
on
line
Ind
uct
ion
& P
ract
ical
SMR
Min
e Si
te In
du
ctio
n a
nd
To
ur
(BG
C)
SMR
Min
e Si
te L
V I
nd
uct
ion
an
d P
ract
ical
(B
GC
)
Iro
n K
nig
ht
C&
S Si
te In
du
ctio
n a
nd
To
ur
(BIS
)
Iro
n K
nig
ht
C&
S LV
Ind
uct
ion
an
d P
ract
ical
(B
IS)
Iro
n K
no
b M
ine
Site
Ind
uct
ion
an
d T
ou
r (B
GC
)
Iro
n K
no
b M
ine
Site
LV
Ind
uct
ion
an
d P
ract
ical
(B
GC
)
Iro
n K
no
b C
&S
Site
Ind
uct
ion
an
d T
ou
r (W
ALG
A)
Iro
n B
aro
n S
ite
Ind
uct
ion
(A
LL A
REA
S) (
on
line)
Iro
n B
aro
n S
ite
C&
S /
Wo
rksh
op
Ind
uct
ion
(Lu
cas)
Iro
n B
aro
n L
uca
s TC
S In
du
ctio
n (
Luca
s sp
ecif
ic)
Iro
n B
aro
n O
BP
Sit
e To
ur
(08
:30
Mo
nd
ay)
Iro
n B
aro
n L
V o
nlin
e in
du
ctio
n (
ALL
AR
EAS)
Ard
ross
an S
ite
Ind
uct
ion
(o
nlin
e)
Ard
ross
an S
ite
Tou
r
Ard
ross
an L
V o
nlin
e In
du
ctio
n a
nd
Pra
ctic
al
Pel
let
Pla
nt
Site
Ind
uct
ion
(o
nlin
e)
Pel
let
Pla
nt
Site
To
ur
(07
:30
Tu
esd
ays
& T
hu
rsd
ays)
Pel
let
Pla
nt
Site
LV
on
line
and
Pra
ctic
al
Rai
l Op
erat
ion
s In
du
ctio
n (
GW
A)
Rai
l Mai
nte
nan
ce W
ork
sho
ps
Ind
uct
ion
(G
WA
)
Wh
yalla
Wh
arf
Ind
uct
ion
(LI
NX
/ S
IMEC
Min
ing)
Inn
er H
arb
ou
r Ex
po
rt F
acili
ty In
du
ctio
n (
BIS
)
Ou
ter
Har
bo
ur
Exp
ort
Fac
ility
Ind
uct
ion
(B
IS)
SMR
/ L
V Is
ola
tio
n o
nlin
e th
eory
an
d P
ract
ical
Fugi
tive
Du
st R
anki
ng
Syst
em (
Min
e Si
tes)
Contact Person to Arrange inductions Phone
SMR– Fixed Plant Workforce Development Helpdesk 8640 4340
SMR – Iron Knight Archie Fabian 0437 062 369
Aaron Burgess 0418 892 212
SMR – Mine [email protected] 864407910
Iron Knob – Mine [email protected] 8647 6460
Iron Knob – C&S Julie Atkinson 0429 894 971
Iron Baron – Mine/C&S Wade Matthews 8179 4000
Iron Baron – OBP Matthew Stanton 8647 6402
Ardrossan Michael Aldridge 8837 3106
Pellet Plant Mark Mills 8644 5522
Rail - Operations Areas Tony Worby 0429 672 391
Matt Kiosoglous 0409 919 287
Rail – Workshops Areas Allan Margitich 0434 610 007
Ashlee Jaritz 0427 154 436
Inner Harbour Export Facility Tyrone Harris 0418 826 505
Outer Harbour Export Facility Darren Quirk 0427 941 093
MANDATORY FOR ALL before starting work
Role Specific – MANDATORY requirement before starting work for specific ROLES
ADDITIONAL NOTES CONTRACTOR Controlled sites may have additional site entry requirements if working directly for them Depending on the ROLE of a worker, there may be additional training requirements outlined in QP29.28 that must be completed prior to starting work or within 90 days of starting work If you are deemed to be in the Role of Infrequent Visitor or Visiting Employee, your mandatory site entry requirements will be communicated to you by our Manager
Attachment No. 5
Site Specific Induction Guide
QP29.28/5 6/09/2017 Page: 2 of 2
Ironmaking
Induction to Whyalla Plant: Ironmaking (theory)
Online
Induction to Ironmaking Onsite tour
Cokemaking General Safety Awareness Online
Blast Furance General Safety Awareness Online
Blast Furance Gas Safety Awareness Online
Bookings
Telephone 8644 5560
Steelmaking
Induction to Whyalla Plant: Steelmaking (theory) Online
Induction to Steelmaking Onsite tour
Bookings
Telephone 8640 4340 1800 911 550
Steel Products
Induction to Whyalla Plant: Steel Products (theory) Online
Induction to Steel Products Onsite tour
Material Handlining Onsite tour
Bookings
Telephone 8640 4340 1800 911 550
Telephone for Material Handling tour 8640 4556 or 8640 4611
Central Engineering
Induction to Whyalla: Maintenance Services (theory) Online
Induction to Plant Maintenance Services Onsite tour
Bookings
Telephone 8644 5510
Attachment No. 6
QP29.28/6 25/11/2013 Page:1 of 1
Guidelines for Providing Critical Safety Training for
Employees with Literacy and/or Language Problems
Some employee’s may have difficulty in understanding information and training materials as a result of either language or literacy problems. Therefore, critical safety information, training and assessment may be provided to employees in a format, which allows and promotes understanding. The first step is to identify those individuals who may fall into this category. Indicators will include:
1. Employee asks questions about literacy activities involved in a new task;
2. Employee is reluctant to undertake new roles or activities that involve filling out forms or a certain level of literacy skill;
3. Employee is disruptive in situations where he/she requires literacy skills;
4. Employee takes forms home or will not fill them out in front of others;
5. Employee is reluctant to take messages for others;
6. Employee uses excuses not to fill out forms, eg. “Forgot my glasses”, I’m not employed to do that”;
7. Employee consistently does the wrong thing following an oral instruction;
8. Employee is reluctant to undertake any training;
9. Employee is reluctant to undertake quality improvement activities or any activities involving maths or graphs.
Where a problem is suspected, the employee should be counselled so that the specific problem is identified. Employees with literacy or language problem will generally fall into one of the following categories: a) Cannot read English or any other language, but understands spoken English. b) Cannot read English or any other language and cannot understand spoken English. c) Cannot read English but can read in another language and understands spoken
English. d) Cannot read English but can read in another language, but does not understand spoken
English. The following provides an outline of what to do to deal with the various literacy or language problems. Coaching - this may be on a one-to-one basis or as a group, the material is read to the individual(s), a check of understanding and oral assessment Where appropriate, literacy and/or language classes should be considered as a long-term option.