Credit to paradigm4 found on FlickrJulie Hannafordjhannaford@oise.utoronto.caApril 15 & 16, 2009http://homespace.oise.utoronto.ca/~hannafo3/TPLWeb2.0.ppt

Lets Get Started

Some Preliminary ThoughtsWeb2.0 requires us to think about how we interact with our users greater chance for communication, collaborationsNeed for greater trust (radical trust)Change in our roles are we still the gatekeepers?How can we draw our users in? Ypulse Youth marketing to teens, tweens and Gen-Y

K-12 educators are increasingly interested in Web2.0They have some fabulous uses of Web2.0 technologiesImplications for public libraries

Preliminary Thoughts IIThere is a whole, different generation of computer usersMillennials:Born with the Chip describes behaviour of MillennialsHow can we support these users with their information needs?

Young students perceptions of privacy often differ from the adults in their lifeCan we play a role in helping them learn about these issues?

Blogs - Regina Public Library

Toronto Public Library

Night Elie Wiesel

Blog UsesUse for:Internal staff communicationInforming users about news at your library; keeping them up to dateMaintaining current awarenessEngaging them with materials in your library

Enable commenting so that you can dialogue with your users; get their feedback and suggestionsEmbed lots of visual content audio, video clips, etc.

Librarians who BlogBlog without a Library

Tame the Web10 Technologies & 10 Ideas to Improve Library Productivity

Stephens Lighthouse

Josie Parker Directors Blog at AADL

Some Things to ConsiderIts a time investment: you need to keep it current!Doesnt have to be one person who updates it; everyone can participateKnow your audience and market to them: if you build it, they might not come http://blogwithoutalibrary.net/talk/blogu/marketingtentips.pptAdd links to your blog from the library website, or your institutions home page, etc. Have the most recent posts and/or comments appear on library home pageWord of mouth; posters, flyers, etc.

Some Things to Consider IIAllow commentingThis allows you to engage, but do you need to monitor what is being posted? Need for moderation?

Changes the power dynamic between library staff and users change in library role: gate keeper

How do we measure success?

deliciousSocial bookmarking/tagging of websitesStore favourites in ways that are meaningful to youAdd people to your network; subscribe to tags that are of interest to you; search for others sitesShare your stored sites with others by forwarding them on (for: username tag)

Library Examples

Check out the delicious users on this list:http://www.libraryjournal.com/article/CA6479377.html

Provide links to useful sites for your usersUse delicious to store your recommendations Thunder Bay Public Library:

Thunder Bay PL Tag Cloud

Thunder Bay PL delicious

Would it Work Here? http://kidsspace.torontopubliclibrary.ca/genCategory15748.html

Library ThingThe worlds largest bookclub

Use it on a library blog for library staff to share their favourites using LibraryThings Tools:

Put the tags into your librarys OPAC: http://www.librarything.com/forlibraries/

aadl.org (SOPAC)

Flickr & Flickr Toys

Library Examples Hennepin County Library Upload photos of library events; allow commenting so that users can provide feedbackHennepin County LibraryInvite participation! http://www.hclib.org/pub/bookspace/hpphotos.cfm

Hennepin County Library

Flickr Clemens & Alcuin Use Flickr to display new bookshttp://www.flickr.com/photos/csbsjulibrary/3342110198/

Flickr Library of CongressGet help with archival material: http://www.flickr.com/photos/csbsjulibrary/3342110198/

LOC Emory Bucknerhttp://www.flickr.com/photos/library_of_congress/2909005775/

Some Things to ConsiderGet permission give credit if youre using someone elses imagesAdvanced search allows searching for images within Creative Commons licensing system

Consider copyright issues teach about copyright

Usage agreement

Facebook/MySpacehttp://www.myspace.com/tplramp

Hennepin County Library

Library UsesStay current with colleagues: write on their walls, see their newest photos, read their posts

Stay up to date on library issues by joining library groups: Library 2.0 Interest GroupDigital Reference in FacebookInformation Literacy Interest Group (ILIG)FacebookAppsforLibraries

Connect with library users to answer their reference questions/communicate

Some Things to ConsiderPrivacy/Ownership issuesCaching; students understanding of privacy vs. ours how can we help them/educate them? Do we need to? Students may consider librarians use of Facebook/MySpace an intrusion on their territoryLet them come to youDo you have the infrastructure to support access? Bandwidth issues; time limits on computersFacebook has become a preferred style of communication for studentsConsider how we can make that work for us

Wiki Library Exampleshttp://staffwebtour.wikispaces.com/

St. Joseph County Public Library - Subject Guides/Pathfinders

Blogging Libraries Wiki

Library Success: A Best Practices Wiki

YouTube Library UsesLibrary tours and events:Columbus Public LibraryReady for Reading TPLTPL ChannelAt the Library Summer Reading ProgramAfter Harry Potter London Public Library Kids book reviewsInformation literacy videos:Research @ Your LibraryHave a contest and get your users to upload contentLOL @ Your Library

Twitter Library ExamplesOther Libraries on Twitter: http://lindyjb.wordpress.com/2009/01/10/libraries-on-twitter-updated-list/ http://twitter.com/torontolibrary

Library Journal

New York Public Library

QUESTIONS?COMMENTS?

Thank you!

References/Additional Readings:

Arnold, J., Chittenden, L., Ellis, K. D., Eubanks, J., Godwin, I., McDonald, E., et al. (2007). What's the ballyhoo about blogs? Serials Review, 33(3), 175-187. doi:10.1016/j.serrev.2007.05.008 Bolan, K., Canada, M., & Cullin, R. (2007). Web, library, and teen services 2.0. Young Adult Library Services, 5(2), 40-43. Retrieved from Library Literature @ Scholars Portal database. Breeding, M. (2007). Librarians face online social networks. Computers in Libraries, Vol.27, no.8, Pp.30-32, 27(8), 30-32. Retrieved from http://www.infotoday.com Chudnov, D. (2007). Social software: You are an access point. Computers in Libraries, Vol.27, no.8, Pp.41-43, 27(8), 41-43. Retrieved from http://www.infotoday.com Goodstein, A. (2008). What would Madison Avenue do? School Library Journal, 54 (5), 40. Retrieved from LISA: Library and Information Science Abstracts database. Mathews, B. S. (2006). Do you facebook? networking with students online. College & Research Libraries News, 7(5), 306-307. Retrieved from LISA: Library and Information Science Abstracts database. Miller, S. E., & Jensen, L. A. (2007). Connecting and communicating with students on facebook. Computers in Libraries, 27 (8), 18-22. Retrieved from http://www.infotoday.com Pin, W.W. (2008). Library 2.0: The new e-world order. Public Library Quarterly, 27 (3), 244-246. Accessed from LISA: Library and Information Science Abstracts database.

References/Additional Readings Rethlefsen, M. L. (2007). Tags help make libraries del.icio.us. Library Journal, 132(15), 26-28. Retrieved from http://www.libraryjournal.com/info Rutherford, L. L. (2008). Building participative library services: The impact of social software use in public libraries. Library Hi Tech, 26(3), 411-423. Retrieved from Library Literature @ Scholars Portal database. Saxton, B. (2008). Information tools: Using blogs, RSS and wikis as professional resources. Young Adult Library Services, 6(2), 27-29. Retrieved from LISA: Library and Information Science Abstracts database. Sheets, K. (2007). What it means to be born digital. American Libraries, 38 (10), 28. Retrieved from LISA: Library and Information Science Abstracts database. Stephens, M., & Gordon, R. S. (2006). IM-FASTER virtual reference on the cheap! Computers in Libraries, Vol.26, no.4, Pp.36-37, 26(4), 36-37. Retrieved from http://www.infotoday.com Stephens, M. (2006). Web2.0 & libraries: Best practices for social software. Library Technology Reports, 42, (4,). Stephens, M. (2007). Web2.0 & Libraries, Part 2: Trends and technologies. Library Technology Reports, 43 (5).

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