MGT579: CAPSTONE - MANAGEMENT Credit Hours: 3 Contact Hours: This is a 3-credit course, offered in accelerated format. This means that 16 weeks of material is

covered in 8 weeks. The exact number of hours per week that you can expect to spend on each course will vary based upon the weekly coursework, as well as your study style and preferences. You should plan to spend 14-20 hours per week in each course reading material, interacting on the discussion boards, writing papers, completing projects, and doing research.

COURSE DESCRIPTION AND OUTCOMES

Course Description: This course provides students with the opportunity to integrate and synthesize their learning from core management courses, such as MGT576. Students analyze selected case studies to demonstrate critical thinking abilities and skills needed to be effective decision makers using both quantitative and qualitative data. Students analyze quantitative and qualitative data, and make recommendations for sustainable success in today’s global workplace. Through the course activities, students demonstrate their knowledge and skills in how to lead organizations through complex changes in a global society.

Course Overview: As the culminating course in your master’s degree program, this Capstone course provides an opportunity to integrate and synthesize what you have learned in core management courses such as MGT576. Each week of the course focuses on a specific aspect of management covered in the program. You will analyze case studies that directly relate to program outcomes, articulating best practices needed to be an effective manager in today’s global workplace. You will critically examine several case studies in leadership and management to better understand employee behaviors and what motivates employees to maximize performance and boost morale. As you examine the cases critically, you will be able to identify and summarize the predominant qualities of effective leadership, assess your own leadership skills, and create leadership development goals that can help guide you in your future pursuits. Additionally, for the final project due in Week 8, you will work in teams throughout the course. Teams will be assigned at the end of Week 1 or the start of Week 2.

Course Learning Outcomes: 1. Formulate strategic and effective management decisions that demonstrate a high level of knowledge of

strategic planning, competitive intelligence, and ethical standards in a culturally diverse global marketplace.

2. Demonstrate written communication skills to express ideas, research findings, data analysis, and recommendations effectively and persuasively with all organizational stakeholders using a variety of communications skills and tools.

3. Develop comprehensive and cutting-edge solutions to business problems by researching, analyzing, synthesizing, and evaluating information using qualitative and quantitative analytical reasoning.

4. Direct the effective use of technology in an organization to achieve superior organizational and individual performance, competitive advantage, and operational effectiveness within the global marketplace.

5. Apply proven management theories and practices to resolve a wide range of organizational issues. SAMPLE

6. Advance and foster a culture of innovation that uses new approaches, theoretical frameworks, and technologies to drive the economic performance of organizations.

PARTICIPATION & ATTENDANCE

Prompt and consistent attendance in your online courses is essential for your success at CSU-Global Campus. Failure to verify your attendance within the first 7 days of this course may result in your withdrawal. If for some reason you would like to drop a course, please contact your advisor. Online classes have deadlines, assignments, and participation requirements just like on-campus classes. Budget your time carefully and keep an open line of communication with your instructor. If you are having technical problems, problems with your assignments, or other problems that are impeding your progress, let your instructor know as soon as possible.

COURSE MATERIALS

Textbook Information is located in the CSU-Global Booklist on the Student Portal.

COURSE SCHEDULE

Due Dates The Academic Week at CSU-Global begins on Monday and ends the following Sunday.

• Discussion Boards: The original post must be completed by Thursday at 11:59 p.m. MT and Peer Responses posted by Sunday 11:59 p.m. MT. Late posts may not be awarded points.

• Critical Thinking: Assignments are due Sunday at 11:59 p.m. MT.

WEEKLY READING AND ASSIGNMENT DETAILS

Module 1 Readings · Abedi, G., Molazedeh-Mahali, Q. A., Mirzaian, B., & Nadi-Ghara, A. (2016). The effects of personality

traits of managers/supervisor on job satisfaction of medical sciences university staffs. Annals of Medical & Health Sciences Research, 6(4), 239-242.

· Boyd, A. M., Clark, J. S., & Kent, S. S. (2017). Strategic thinking in pharmacy. American Journal of Health System Pharmacy, 74, 1103-1108.

· Hassan, M. M., Bashir, S., & Abbas, S. M. (2017). The impact of project manager’s personality on project success in NGOs: The mediating role of transformational leadership. Project Management Journal, 48(2), 74-87.

· Johnsen, A. (2015). Strategic management thinking and practice in the public sector: A strategic planning for all seasons? Financial Accountability & Management, 31(3), 243-268.

· Ketter, W., & Peters, M., & Gupta, A. (2016). Competitive benchmarking: An I.S research approach to address wicked problems with big data and analysis. MIS Quarterly, 40(4), 1057-1080.

· McLeod, M. S., Payne, G. T., & Evert, R. E. (2016). Organizational ethics research: A systematic review of methods and analytical techniques. Journal of Business Ethics, 134, 429-443.

· Sousa, F. C., Monteiro, I. P., & Walton, A. P. (2014). Adapting creative problem solving to an organizational context: A study of its effectiveness with a student population. Creativity & Innovation Management, 23(2), 111-120. SAMPLE

Discussion (25 points)

Module 2 Readings · Ashkanasy, N. M., Humphrey, R. H., & Huy, Q. N. (2017). Integrating emotions and affect in theories

of management. Academy of Management Review, 42(2), 175-189.· Baden, D., & Higgs, M. (2015). Challenging the perceived wisdom of management theories and

practice. Academy of Management Learning & Education, 14(4), 539-555.· Christensen, C. M., & Raynor, M. E. (2003). Why hard-nosed executives should care about

management theory. Harvard Business Review, 81(9), 66-74.· Choi, S. B., Kim, K., & Kang, S. W. (2017). Effects of transformational and shared leadership styles on

employees’ perception of team effectiveness. Social Behavior and Personality, 45(3), 377-386.· Khachatryan, D. (2014). Amarcord Incorporated: Combating money-laundering using data analytics.

HBS No. BAB260. Boston, MA: Harvard Business Publishing.· Marti, E., & Scherer, A. G. (2016). Financial regulations and social welfare: The critical contribution of

management theory. Academy of Management Review, 41(2), 298-323.· Mohiuddin, Z. A. (2017). Influence of leadership style on employees’ performance: Evidence from

literatures. Journal of Marketing and Management, 8(1), 18-30.· Ulrich, D., Zenger, J., & Smallwood, N. (1999). Connecting leadership attributes to results. In Results-

Based Leadership (pp. 1-31). Boston, MA: Harvard Business Press.· Zuned, A. M. (2017). Effective business leadership styles: A case study of Harriet Green. Middle East

Journal of Business, 12(2), 10-19.

Discussion (25 points) Critical Thinking: (100 points) Option 1: Application of Management Theories & Practices Use the following Harvard Business case study for this Critical Thinking assignment:

• Christensen, C. M., & Raynor, M. E. (2003). Why hard-nosed executives should care about management theory. Harvard Business Review, 81(9), 66-74.

For this assignment, you serve as a business analyst for a company (real or fictitious) in an industry of your choice. Begin by reading the given case study, and then develop a high-level summary of the case. In addition to the high-level summary, your paper should include the following:

• Managers and executives with a problem may tend to move quickly to solving the problemrather than taking the time to understand it clearly or even identify the problem: Whichmanagement theory supports this action? Which management theory does not support thisaction?

• As a business analyst, how can managers and executives distinguish a good management theoryfrom a bad one?

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good place to

find these resources.SAMPLE

• Include a title page, section headers, introduction, conclusion, and references page.

Option 2: Application of Management Theories & Practices Use the following Harvard Business case study for this Critical Thinking assignment:

• Ulrich, D., Zenger, J., & Smallwood, N. (1999). Connecting leadership attributes to results. In Results-Based Leadership (pp. 1-31). Boston, MA: Harvard Business Press.

For this assignment, you serve as a business analyst for a company (real or fictitious) in an industry of your choice. Begin by reading the given case study and then develop a high-level summary of the case. In addition to the high-level summary of the case, your paper should include the following:

• Why are behavior-based attribute models more effective than theory-based models?• Why should management- or leadership-attribute models define qualities of all

management/leadership, not just those at the top echelon?

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good place to

find these resources.• Include a title page, section headers, introduction, conclusion, and references page.

Capstone Project Reminder

Options 1 & 2 This week, your instructor will put you into teams of five, depending on the total class enrollment, to complete your final project on Formulating Strategic Management Decisions. You will act as consultants to a financial institution battling potential money laundering issues. You will help your client (Amarcord, Inc.) to design financial solutions or systems to fight money-laundering. The final project is based on the following Harvard Business case study:

• Khachatryan, D. (2014). Amarcord Incorporated: Combating money-laundering using data analytics. HBS No. BAB260. Boston, MA: Harvard Business Publishing.

Remember that in Modules 4 and 6, you have due Capstone Milestones that are worth points.

Module 3 Readings · Andrade, G. T., & Atun, R. (2016). Unlocking social and economic growth: The delivery approach to

government performance. HBS No. KS1211. Boston, MA: Harvard Business Publishing. · Avadikyan, A., Lhuillery, S., & Negassi, S. (2016). Technological innovation, organizational change,

and product-related services. Management, 19(4), 277-304.· Axelrod, R. H., & Axelrod, E. M. (2017). The scholar-practitioner mindset: How texts and experience

influence organizational change practice. Academy of Management Review, 42(3), 561-571. SAMPLE

· Janich, N. (2016). Facilitator withdrawal from organizational change initiatives: A review of strategies and guidelines. Research & Applications Journal, 13, 43-55.

· Nigam, A., Huising, R., & Golden, B. (2016). Explaining the selection of routines for change during organizational search. Administrative Science Quarterly, 61(4), 551-583.

· Tushman, M. L., & Kiron, D. (2014). Ganesh Natarajan: Leading innovation and organizational change at Zensar. HBS No. 412036. Boston, MA: Harvard Business Publishing.

· Yilmaz, B., & Ceran, M. B. (2017). The role of resource consumption accounting in organizational change and innovation. Economics, Management, and Financial Markets, 12(2), 131-140.

Discussion (25 points) Critical Thinking: (100 points)

Option 1: Technologies, Innovation, & Economic Performance Use the following Harvard Business case study for this Critical Thinking assignment:

• Tushman, M. L., & Kiron, D. (2014). Ganesh Natarajan: Leading innovation and organizational change at Zensar. HBS No. 412036. Boston, MA: Harvard Business Publishing.

For this assignment, you serve as a business analyst for a company (real or fictitious) in an industry of your choice. Begin by reading the given case study, and then develop a high-level summary of the case. In addition to the high-level summary of the case, your paper should include the following:

• How could the change management be handled differently at Zensar?• How successful was the implementation of the new technologies?• How did the technologies improve economic performance within and outside the

organization?

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good

place to find these resources.• Include a title page, section headers, introduction, conclusion, and references page.

Option 2: Technologies, Innovation, & Economic Performance Use the following Harvard Business case study for this Critical Thinking assignment:

• Andrade, G. T., & Atun, R. (2016). Unlocking social and economic growth: The delivery approach to government performance. HBS No. KS1211. Boston, MA: Harvard Business Publishing.

For this assignment, you serve as a business analyst for a company (real or fictitious) in an industry of your choice. Begin by reading the given case study, and then develop a high-level summary of the case. In addition to the high-level summary of the case, your paper should include the following:

• What were the challenges for implementing the innovative management technologies inthe public sector?

• What cultural change did the implementation bring to the public sector?

SAMPLE

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good

place to find these resources.• Include a title page, section headers, introduction, conclusion, and references page.

Module 4 Readings · Abdelkader, B., & Abed, B. (2016). The effect of information technology on competitive advantage

of firms: The role of environmental uncertainty. The International Journal of Management Science & Information Technology, 22, 16-39.

· Ashrafi, R., & Mueller, J. (2015). Delineating IT resources and capabilities to obtain competitive advantage and improve firm performance. Information Systems Management, 32(1), 15-38.

· Deighton, J., & Kornfeld, L. (2013). Amazon, Apple, Facebook, and Google. HBS No. 513060. Boston, MA: Harvard Business Publishing.

· Glabiszewski, W., & Grego-Planer, D. (2016). Abilities to exploit newly acquired technologies as a source of competitive advantage of finance companies in Poland. Management, 20(2), 35-48.

· Koch, J., & Windsperger, J. (2017). Seeing through the network: Competitive advantage in the digital economy. Journal of Organizational Design, 6(1), 1-30.

· Stratopoulos, T. C. (2017). Exercising due diligence in studies of duration of competitive advantage due to emerging technology adoption. Journal of Emerging Technologies in Accounting, 14(1), 27-35.

· Yoffie, D. B. (2015). Mobileye: The future of driverless cars. HBS No. 715421. Boston, MA: Harvard Business Publishing.

Discussion (25 points) Critical Thinking: (100 points)

Use the following study for this Critical Thinking assignment: • Yoffie, D. B. (2015). Mobileye: The future of driverless cars. HBS No. 715421. Boston, MA:

Harvard Business Publishing.

For this assignment, you will serve as a business analyst for a company (real or fictitious) in an industry of your choice. Begin by reading the given case study, and then develop a high-level summary of the case. In addition to the high-level summary of the case, your paper should include the following:

• How did Mobileye enter the driverless car technology? How did the technology sustainMobileye’s competitive advantage in the technology industry?

• What are the challenges and future of the driverless car?• What leadership/management attributes did Mobileye founders exhibit?

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles/journal. The CSU-Global Library is a

good place to find these resources.SAMPLE

• Include a title page, section headers, introduction, conclusion, and references page.

Option 2: Technologies & Organizational Competitiveness Use the following Harvard Business case study for this Critical Thinking assignment:

• Deighton, J., & Kornfeld, L. (2013). Amazon, Apple, Facebook, and Google. HBS No. 513060. Boston, MA: Harvard Business Publishing.

For this assignment, you will serve as a business analyst for a company (real or fictitious) in an industry of your choice. Begin by reading the given case study, and then develop a high-level summary of the case. In addition to the high-level summary of the case, your paper should include the following:

• How did the four companies grow to dominate and sustain the competitive advantage oftheir respective industries?

• Do you think that one or all of these companies will be disrupted in the future? Why or whynot?

• What are the implications for the pace at which customers or clients of the companies goonline to utilize their services?

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good

place to find these resources.• Include a title page, section headers, introduction, conclusion, and references page.

Capstone Project Milestone (25 points) Options 1 & 2: Final Project: Formulating Strategic Management Decisions This week, each team will submit an outline of their final Project. In addition to the following guidelines, please follow the Capstone Project requirements as outlined in the final project description in the Module 8 folder.

Your well-written paper should meet the following requirements: • Be two to three pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles/journal. The CSU-Global Library is a

good place to find these resources.• Include both title and references pages.

Module 5 Readings · Apolo, D., Baez, V., Pauker, L., & Pasquel, G. (2017). Corporate communication management:

Considerations for its study and practice. Revista Latina De Comunicacion Social, 72, 521-540.· Bradford, D. L. (2012). Dealing with a toxic boss. HBS No. OB85. Boston, MA: Harvard Business

Publishing. SAMPLE

· Goje, G., & Prada, S. (2014). Managerial communication and employee performance. Agricultural Management, 16(2), 218-222.

· Grant, A. D., & Taylor, A. (2014). Communication essentials for female executives to develop leadership presence. Getting beyond the barriers of understanding accomplishment. HBS No. BH584. Boston, MA: Harvard Business Publishing.

· Jinga, G., & Iacobini, A. (2015). Improvement of managerial communications in sports clubs. Review of International Comparative Management, 16(4), 514-520.

· Patrizia, G., & Gianluca, G. (2013). Stakeholder engagement between managerial action and communication. Economic Science Series, 22(2), 97-105.

· Pin, J. R. (2012). Leadership under pressure: Communication is key. HBS No. IIR086. Boston, MA: Harvard Business Publishing.

· Mayfield, J., & Mayfield, M. (2017). Leadership communication: Reflecting, engaging, and innovating. International Journal of Business Communication, 54(1), 3-11.

· Mihai, C., & Mihai, R. (2016). Communication management and team working sale. Valahian Journal of Economic Studies, 7(3), 91-96.

· Yook, E. L. (2015). An exploratory cross-cultural analysis of communication apprehension between French and American managerial and non-managerial employees. Global Business and Management Research, 7(4), 1-7.

Discussion (25 points) Critical Thinking: Title (100 points) Option 1: Stakeholder and Management Communication – Best Practices Use the following Harvard Business case study for this Critical Thinking assignment:

• Grant, A. D., & Taylor, A. (2014). Communication essentials for female executives to develop leadership presence. Getting beyond the barriers of understanding accomplishment. HBS No. BH584. Boston, MA: Harvard Business Publishing.

For this assignment, you are required to analyze and critique the Grant and Taylor (2014) case using the following format:

• Case overview• Analysis & implication of the case• Limitation of the case• Personal perspective of the case• Case summary.

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good place to

find these resources.• Include a title page, section headers, introduction, conclusion, and references page.

Option 2: Stakeholder and Management Communication – Best Practices

Use the following Harvard Business case study for this Critical Thinking assignment: • Pin, J. R. (2012). Leadership under pressure: Communication is key. HBS No. IIR086. Boston, MA:

Harvard Business Publishing. Retrieved fromSAMPLE

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For this assignment, you are required to analyze and critique the Pin (2012) case using the following format:

• Case overview• Analysis & implication of the case• Limitation of the case• Personal perspective of the case• Case summary.

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good place to

find these resources.• Include a title page, section headers, introduction, conclusion, and references page.

Module 6 Readings · Baxendale, S. J. (2004). Outsourcing opportunities for small businesses: A quantitative analysis. HBS

No. BH099. Boston, MA: Harvard Business Publishing.· Borththick, A. F., Schneider, G. P., & Viscelli, T. R. (2017). Analyzing data for decision making:

Integrating spreadsheet modeling and database querying. Issues in Accounting Education, 32(1), 59-66.

· Cespedes, F. V., Wining, L., & Lovelock, C. H. (2009). The Springfield Nor’easters: Maximizing revenues in the minor leagues. HBS No. 2510. Boston, MA: Harvard Business Publishing.

· Chakravarty, A. G., Izem, R., Keeton, S., & Kim, C. Y. (2016). The role of quantitative safety evaluationin regulatory decision making of drugs. Journal of Biopharmaceutical Statistics, 26(1), 17-29.

· Drejerien, E., & Drejeris, R. (2017). Systematic approach to a new service ideas conceptualization:Quantitative decision making. Engineering Economics, 28(3), 323-333.

· Ejimabo, N. O. (2015). The influence of decision making in organizational leadership andmanagement activities. Entrepreneurship & Organizational Management, 4(2), 1-13.

· Galanc, T., Kolwzan, W., & Pieroneck, J. (2016). Logic and risks as qualitative and quantitativedimension of decision making process. Operations Research & Decisions, 26(3), 21-42.

· Johnson, M., O’Hara, R., Hirst, E., & Weyman, A. (2017). Multiple triangulation and collaborativeresearch using qualitative methods to explore decision making in pre-hospital emergency care. BMCMedical Research Methods, 17, 1-11.

· Yalcin, M., Oztekin, O., Bektas, F., & Karadag, E. (2017). Factors affecting the identification ofresearch problems in educational administration studies. Educational Sciences, Theory & Practice,17(1), 23-52.

Discussion (25 points) Critical Thinking: (100 points) Option 1: Quantitative & Qualitative Managerial Decision Making – Best Practices This week, you will use quantitative and qualitative elements to determine why businesses should outsource certain operations to enable them to focus on their core competencies. Outsourcing has SAMPLE

become a method for companies to change their cost structures quickly. Even fixed costs can become variable. Depending on the types of relevant costs, a firm must decide between outsourcing and "do it yourself."

Read the following case from the Harvard Business case study and pay particular attention to the qualitative and quantitative elements discussed in the case. Use the qualitative and quantitative elements to determine why a business should outsource operations.

• Baxendale, S. J. (2004). Outsourcing opportunities for small businesses: A quantitative analysis. HBS No. BH099. Boston, MA: Harvard Business Publishing.

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good place to

find these resources.• Include a title page, section headers, introduction, conclusion, and references page.

Option 2: Quantitative & Qualitative Managerial Decision Making – Best Practices Assume you are the marketing director of a new minor-league baseball team. You must design, conduct, and interpret survey research results to determine optimal ticket pricing that will yield large attendance figures and contribute to the owner’s goal of breaking even in the first year of play. The only research study available to you was the one the League Sports Association conducted in 2005 contained in the following case from the Harvard Business case study:

• Cespedes, F. V., Wining, L., & Lovelock, C. H. (2009). The Springfield Nor’easters: Maximizing revenues in the minor leagues. HBS No. 2510. Boston, MA: Harvard Business Publishing.

As you read the case, pay particular attention to the quantitative information in the exhibits and the survey questionnaires or instrument. Provide a one-page summary of the case. In addition to the one-page summary, address the following questions:

• Why should Buckingham be skeptical about the League Sports Association research study onticket sales?

• Critique the Survey Questionnaire and Response Distributions in Exhibit 5 and suggest orrecommend how it could be better designed to obtain good information to help maximize ticketsales?

• What other creative ways could you as the marketing director design the pricing matrixworksheet in Exhibit 6?

Your well-written paper should meet the following requirements: • Be four to six pages in length.• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.• Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good place to

find these resources.• Include a title page, section headers, introduction, conclusion, and references page.

Capstone Project Milestone (50 points) Options 1 & 2: Formulating Strategic Management Decisions SAMPLE

This week, each team will submit a draft of their final Project. In addition to the following guidelines, please follow the Capstone Project requirements as outlined in the final project description in the Module 8 folder. Your well-written paper should meet the following requirements:

• Be four to five pages in length. • Be formatted according to the CSU-Global Guide to Writing and APA Requirements. • Include at least five scholarly or peer-reviewed articles. The CSU-Global Library is a good place to

find these resources. • Include a title page, introduction, conclusion, and references page.

Module 7 Readings · Browne, W., Dreitlein, S., Ha, M., & Manzoni, J. (2016). Two key success factors for global project

team leadership: Communication and human resource management. Journal of IT & Economic Development, 7(2), 40-48.

· Hajro, A., Gibson, C. B., & Pudelko, M. (2017). Knowledge exchange processes in multicultural teams: Linking organizational diversity climates to teams’ effectiveness. Academy of Management Journal, 60(1), 345-372.

· Huang, C. H., & Lin, C. Y. (2017). Flipping business education: Transformation use of team-based learning in human resource management classrooms. Educational Technology & Society, 20(1), 323-336.

· Nasta, L., Pirolo, L., & Patrik, W. (2016). Diversity in creative teams: A theoretical framework and a research methodology for the analysis of the music industry. Creative Industries Journal, 9(2), 97-106.

· Ruiz-Jimenez, J. M., Fuentes-Fuentes, M. M., & Ruiz-Arroyo, M. (2016). Knowledge combination capability and innovation: The effects of gender diversity on top management teams in technology based firms. Journal of Business Ethics, 135, 503-515.

· Shemla, M., Meyer, B., Greer, L., & Jehn, K. (2016). A review of perceived diversity in teams: Does how members perceive their team’s composition affect team processes and outcome? Journal of Organizational Behavior, 37, 89-106.

· Sullivan, E. E., Ibrahim, Z., & Ellner, A. L. (2016). Management lessons for high functioning primary care teams. Journal of Healthcare Management, 61(6), 449-466.

Program Completer Survey (25 points) Please complete and submit the Program Completer Survey. Your input is valuable and greatly appreciated! This 29-question survey replaces the Module 7 Discussion and is worth 25 points. Begin the survey by clicking on the “Start Survey” button in the module assignment. Be sure to complete and submit the entire survey. In order to receive the points associated with this assignment:

1. Click the “Submit” button. 2. Click “Print Screen” on the completion screen to which you are taken. 3. Save a copy of the screenshot. 4. Submit a copy of the screenshot to the Module 7 assignments area.

Career Development Criteria Assignment: Self-Marketing (50 points) For this assignment, you should first complete the following tasks:

• Register and initiate a focused job search using industry key words and archive results using Fresh Transitions in the CSU-Global Career Center

• In the CSU-Global Career Center, use Optimal Resume to complete two specific activities: the résumé builder and interview preparation SAMPLE

• Conduct a practice interview either on your own (using flashcards with prepared questions),with the help of a friend/family member, or with a professional in your field.

Then develop a well-written paper that includes the following: • The results of your job search• A summary of what you learned in building a résumé• An assessment of your experience in a practice interview, including what you learned that you

can apply to a real-life interview.

Your paper should meet the following requirements: • Be two to three pages in length• Be formatted according to the CSU-Global Guide to Writing and APA Requirements.

Be sure to support your statements or summary with logic and a minimum of four peer-reviewed articles, citing any sources referenced. You may use your online library or other online resources to retrieve your scholarly or peer-reviewed articles.

Module 8 Readings · Beenen, G. (2016). Effective leadership: Theory, cases and applications. Personnel Psychology, 69(1),

300-302.· Chourides, P., Hadjiphanis, L., & Evripidou, L. (2016). The inventive output of an effective

implementation of knowledge and performance management perspectives. Journal of KnowledgeManagement, 14(3), 177-189.

· Hsu, Y. (2016). Innovation and competitive edge: Effective designer management in Chinese SMEs.International Journal of Organizational Innovation, 8(3), 64-78.

· Khachatryan, D. (2014). Amarcord Incorporated: Combating money-laundering using data analytics. HBS No. BAB260. Boston, MA: Harvard Business Publishing.

· Pospiech, M. W. (2016). The identification of skills and competencies for effective management insocial enterprises. A managerial perspective. Management, 20(1), 40-57.

· Tewari, R., & Sharma, E. (2016). An investigation into the expectations of the recruiters and thepreparedness of the management graduates for effective on-job performance. Journal of Soft Skills,10(1), 14-23.

· Vele, C. L. (2016). Using effective leadership to enhance creativity. Economic Science Series, 25(2),272-280.

Discussion (25 points) Portfolio Project (175 points) Options 1 & 2 This final project is based on the following Harvard Business case study:

• Khachatryan, D. (2014). Amarcord Incorporated: Combating money-laundering using data analytics. HBS No. BAB260. Boston, MA: Harvard Business Publishing.

Assume your client accepted your urgent business proposal to design a data-driven approach to effectively accomplish the goal of fraud detection in financial institutions. Data analytics for fraud detection in financial institutions is the strategic management vision of Amarcord Incorporated, Chief Compliance Officer. You will work in teams based on the average or aggregate monthly incoming wire transfer of $500,000 for a swimwear chain considered highly unusual by business analysts for that SAMPLE

business chain. In other words, it is impossible for a business chain of that size to earn such a high monthly revenue. This project is not a presentation as the case indicates. It will be submitted as a written team report. After reading and analyzing the case, each team is required as part of the final project to address the following:

• Identify and address the business problem and explain the need for a data analytic solution. • Explain the data analytic approach to tackle the business problem. • Explain the nature and structure of the received data (i.e., the average monthly revenue of

$500,000) and how data inconsistencies can be resolved. • Elaborate on all the undertaken modeling and forecasting strategies. • Emphasize and summarize key findings as well as observations, and recommend further steps

that your client should undertake in the data-analytic realm that could potentially lead to another engagement with your team.

• Deliver your project report so that it provides clear and thorough answers that both technical and non-technical audiences will understand.

Your team’s written paper should meet the following requirements:

• Be eight to 10 pages in length, plus exhibits or illustrations • Be divided into the following sections:

Identification of business problem and evaluation of the need for a data-analytic solution.

Explanation of the data-analytic approach to tackle the business problem. Explanation of the nature and structure of the received data (i.e., the average monthly

revenue of $500,000), and how data inconsistencies can be resolved. Do you agree or disagree with the business analysts that the aggregate monthly revenue of swimwear is three times higher than the industry average? Justify your position.

Evaluation of all the undertaken modeling and forecasting strategies such as brainstorming solution and so forth.

Summary of key findings as well as observations, and recommendations for further steps that your client should undertake in the data-analytic realm, which could potentially lead to another engagement with your team.

Generate a project report that provides clear and thorough answers that both technical and non-technical audiences will understand.

• Support your project with six to seven peer-reviewed articles/professional journals. Your online library contains excellent resources for this project.

• Be formatted according to the CSU-Global Guide to Writing and APA Requirements. • Include a title page, introduction, conclusion, and references page.

Peer Evaluation Form Submit a peer-evaluation form (linked in the assignment) assessing the collaborative skills, communication, and effectiveness of each team member toward the completion of the project. Final grades will be assigned based on each team member’s contribution.

Grading Scale SAMPLE

COURSE POLICIES

Course Grading Discussions 20% CDC Assignment 5% Critical Thinking 55% Capstone Project 20%

A 95.0 – 100

A- 90.0 – 94.9

B+ 86.7 – 89.9

B 83.3 – 86.6

B- 80.0 – 83.2

C+ 75.0 – 79.9

C 70.0 – 74.9

D 60.0 – 69.9

F 59.9 or below

SAMPLE

IN-CLASSROOM POLICIES

For information on late work and incomplete grade policies, please refer to our In-Classroom Student Policies and Guidelines or the Academic Catalog for comprehensive documentation of CSU-Global institutional policies. Academic Integrity Students must assume responsibility for maintaining honesty in all work submitted for credit and in any other work designated by the instructor of the course. Academic dishonesty includes cheating, fabrication, facilitating academic dishonesty, plagiarism, reusing /re-purposing your own work (see CSU-Global Guide to Writing and APA Requirements for percentage of repurposed work that can be used in an assignment), unauthorized possession of academic materials, and unauthorized collaboration. The CSU-Global Library provides information on how students can avoid plagiarism by understanding what it is and how to use the Library and Internet resources. Citing Sources with APA Style All students are expected to follow the CSU-Global Guide to Writing and APA Requirements when citing in APA (based on the APA Style Manual, 6th edition) for all assignments. For details on CSU-Global APA style, please review the APA resources within the CSU-Global Library under the “APA Guide & Resources” link. A link to this document should also be provided within most assignment descriptions in your course. Disability Services Statement CSU–Global is committed to providing reasonable accommodations for all persons with disabilities. Any student with a documented disability requesting academic accommodations should contact the Disability Resource Coordinator at 720-279-0650 and/or email ada@CSUGlobal.edu for additional information to coordinate reasonable accommodations for students with documented disabilities. Netiquette Respect the diversity of opinions among the instructor and classmates and engage with them in a courteous, respectful, and professional manner. All posts and classroom communication must be conducted in accordance with the student code of conduct. Think before you push the Send button. Did you say just what you meant? How will the person on the other end read the words? Maintain an environment free of harassment, stalking, threats, abuse, insults or humiliation toward the instructor and classmates. This includes, but is not limited to, demeaning written or oral comments of an ethnic, religious, age, disability, sexist (or sexual orientation), or racist nature; and the unwanted sexual advances or intimidations by email, or on discussion boards and other postings within or connected to the online classroom. If you have concerns about something that has been said, please let your instructor know.

SAMPLE