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Introduction
Together with our partners, Leeds 2023 aims to play an active role in the city and region’s recovery, building confidence and lasting economic, social and health benefits.
Leeds 2023 is one element in the ongoing process of change of the city and wider West Yorkshire region.
It is a city transformation programme with a strong focus on co-creation, participation and addressing social inequalities.
The BriefThis brief is to commission Leeds 2023 main Evaluation Partner to work with us and create a robust and comprehensive Research and Evaluation framework with a programme of monitoring and evaluation activity that demonstrates the change and difference that our year of culture makes.
We require our Evaluation Partner to develop a holistic and detailed Evaluation and Research Framework with a roadmap for reviewing Leeds 2023 pre, during and post year of culture.
Our approach to commissioning the component parts of the evaluation is iterative and phased, according to our needs, capacity, and resources
Alignment of framework:
• Strategic Plan
• Digital Roadmap
• Commissioned BOP economic impact scoping
• Audience insights commissioned research
• Marketing & Comms plan
• Participation & Engagement plan
• Stakeholder and partner consultation
• Evaluation of previous UK and European years of culture
• Academic and policy research
Strategic Objectives
To unlock opportunities for everyone to live their best life by participating in creative activity
To boost engagement in culture from all people, including those who face barriers because of their
experience or circumstances.
With our partners, to play an active role in the city and region’s recovery, building confidence and lasting
economic, social and health benefits
To lead and showcase cultural transformation
To create a diverse, inclusive and values drivenorganisation that can effectively deliver Leeds 2023
and its legacy.
Digital fully embedded & integrated across Artistic,Operational and Communication functions and
ambitions of Leeds 2023.Best Practice model for a Digital City of Culture
Leeds 2023 Context
VALUES
CompassionateBold
ConfidentInventive
MISSION
Deliver a transformational year of creative experiences, connecting and benefiting people now and
into the future
VISION
A thriving Leeds where creativity fuels
opportunities for everyone
Measure & analyse:
Impact of Leeds 2023 on intended and different
beneficiaries, neighbourhoods,
community and other organisations in the City.
Evaluation activity toPromote reputation and identity of city
and region :
Demonstrating how culture, in itsbroadest sense, transforms lives
(economic/social)
Pre Requisite for framework
• We are clear on what themes we are measuring and purpose
• We understand who the evaluation is for and with whom we are co-designing it
• We are embedding objectives, KPI’s and desired outcomes
• Will require strong leadership & internal capacity to facilitate the process
• Must demonstrate value for money
• Iterative, scaleable Identify and optimise internal and external (objective) capacity and expertise
Growth in the cultural and creative economy:
recovery and economic impact and growth of the city and region
Skills DevelopmentAttracting & Retaining Talent
Cultural transformation, vibrancy & sustainability:
engagement, access and participation: addressing
inequalities, including social value, health, wellbeing and digital
co-production; a carbon neutral year of culture
Identity, Perception and Place:
including celebrating heritage and hidden stories
profile for culture - nationally and internationally; shift in perceptions; civic pride; better understanding of
our history and heritage
A values and inclusive led organisation:
Diversity, inclusivity and sustainability through governance,
management and processesbest practice model for digital year
of culture
Driving the visitor economy
increase in numbers/length of stays for regional/national/international tourists; growth of visitor economy
Children and young people
creative education programme; voice and agency
Overarching Themes for evaluation
Approach to architecture
Leeds 2023
Impact and Legacy
Key questions
People
Who is collecting the qualitative
and quantitative data
Process
How does the data get captured & analysed inc
when
Systems
CRM capabilities
Digital Asset collection
Leeds23-ResearchandEvalFramework
CULTURAL IMPACT &
LEGACY STUDY
RESPONSIBLE FOR DELIVERING
THE STRATEGY & INCLUSION IN
MASTER EVAL REPORT
QUALITATIVE&QUANTITATIVEFIELDWORKCOLLECTION
LEEDS 2023 IMPACT & EVALUATION PARTNER
RESPONSIBLE FOR DEVELOPMENT OF FRAMEWORK, DELIVERY PLAN & FINAL EVALU ATION REPORT
ACCOUNTABLE LEAD - ASP
SUPPORTED BY R & E ADVISORY GROUP
REGULAR DATA INSIGHT ANALYSIS FOR PROGRAMME
DEVELOPMENT AND REPORTING
RESPONSIBILITY OF DATA MANAGER
ECONOMIC IMPACT
STUDY STRAND
RESPONSIBLE FOR DELIVERING
THE STRATEGY & INCLUSION IN
MASTER EVAL REPORT
SOCIAL VALUE IMPACT
STUDY STRAND
RESPONSIBLE FOR DELIVERING
THE STRATEGY & INCLUSION IN
MASTER EVAL REPORT
RESEARCH & EVALUATION OPERATING FRAMEWORK
COLLABORATION /VIK POTENTIAL –ADAPTABLE TO OPPORTUNITY
CRM & QUAL COLLECTION SYSTEM
DM owns the data eco systemSets up the target data model with partner
06 RECOMMENDATIONS
1. Governance
a. Adopt Evaluation Framework
b. Establish R& E Advisory Group & TOR
c. Agree timeline, delivery responsibilities & budgets
d. Continue oversight including regular review of insights and
analysis as standing agenda item
e. Agree legacy and repository for data and outputs - pro actively
establish LEEDS 23 programme as accessible research
repository
f. Commit to longitudinal research including securing resources
2. Creative Programme and Marketing
a. Adopt and use the Quantitative and Qualitative frameworks for
gathering information
b. Ensure creative teams and freelancers are trained and briefed
to gather and “deposit” data collected
c. Design projects that enable responses to central key themes
both online and through physical programme
d. Commit to co-designing and participatory evaluation
approaches with organisations and communities
e. Align existing Programme engagement plan with wider
Research and evaluation plan
3. People & Skills Alignment & Recruitment
a. Further Develop internal and external capacity Roles,
Responsibilities and JD’s
b. Identify training needs for identified staff and volunteers and
allocate training budget for fieldwork including applying
insights to creative programme development
c. Explore relationships and opportunities with HEI partners and
establish both research pathways and internship opportunities
4. Process, Systems and Data
a. Procure CRM Systems
b. Establish Target Data Model for application across all fieldwork
(external, internal, creative and marketing teams)
c. Agree an ‘in principle’ data sharing approach with Leeds
Inspired and Visit Leeds
d. Data security policies and procedures should be implemented,
consistent with the data use outlined in the Digital Roadmap
12
Draft TimelinePhase Detail When
Phase 1 – - Sign off Evaluation Framework- Undertake Audience Research - Negotiate and confirm activity with identified strategic partners (VIK)- Appoint CRM supplier - Appoint Lead Research and Evaluation Partner- Appoint Data Manager - Establish the R & E advisory group
End of June July to SeptJuly July August/SeptSeptSept
Phase 2 - - Establish Theory of Change model, Baselines and KPI’s - Develop Detailed Plan for delivery - Commission economic impact and social value agencies/partners- Staff training for Fieldwork
July to DecemberOct/NovNovOct to Dec
Phase 3 - - Live period (established and approved timetable by with Research and Evaluation partner)
Jan 2022 to March 2024
Phase 4 - Final Evaluation Report Dec 2024