FOSTER THE EXTRAORDINARY!

WHAT MAKES YOU UNCOMFORTABLE?

DISCOMFORT ZONE ACTIVITY

DIRECTIONS• I will ask a question related to the way you feel

about a certain concept, situation or function.

• If you feel please stand under the BLUE TRIANGLE

• If you feel some please stand under the GREEN SQUARE

• If you feel a sense of please stand under the RED CIRCLE

What’s comfortable for you may not be comfortable

for someone else. WHY?

Can you STRETCH and try what makes you

uncomfortable? HOW?

Can the Panic Zone items change for you? HOW?NOTICE

HOW DOES THIS EXERCISE RELATE TO UNDERSTANDING, EVEN

ACCEPTING, DIFFERENT OR CONFLICTING POINTS OF VIEW?

BUT

WHAT IF…

…YOU COULD LEARN TO BE COMFORTABLE WITH

DISCOMFORT WHILE MASTERING IT

• “DISCOMFORT ISN’T BAD, IT’S JUST NOT WHAT WE’RE USED TO”

• DO IT IN SMALL DOSES SO THAT YOU CAN DO IT COMFORTABLY

• PICK SOMETHING THAT ISN’T HARD

A NEW FOOD

MEDITATION

AN EASY EXERCISE

A BRIEF HELLO TO SOMEONE WHO FEELS UNCOMFORTABLE TO BE AROUND

THE CONSIDERATION OF AN IDEA DIFFERENT FROM WHAT WE ARE USED TO

• JUST DO A LITTLE

FOR A MOMENT…AND THE NEXT TIME, ANOTHER MOMENT LONGER

Leo Babauta

Author

Life Transformer

…YOU COULD LEARN TO BE COMFORTABLE WITH

DISCOMFORT WHILE MASTERING IT

• PUSH OUT OF YOUR COMFORT ZONE, JUST A LITTLE

SIT THROUGH THE URGE, THE DISCOMFORT, A LITTLE

• WATCH THE DISCOMFORT

ARE YOU STARTING TO COMPLAIN (INTERNALLY)?

ARE YOU LOOKING FOR WAYS TO AVOID IT?

WHERE DO YOU TURN TO?

WHAT HAPPENS IF YOU STAY WITH IT, AND DON’T DO ANYTHING?

• SMILE

PRACTICE IT IN CONVERSATION, EVEN IF YOU DON’T FEEL LIKE IT

Leo Babauta

Author

Life Transformer

WHAT YOU CAN MASTER IF YOU

MASTER DISCOMFORT• ACCEPTANCE

• THE DYNAMIC

• PROCRASTINATION

• FEAR

• COMFORT WITH CONFLICT ANDCONFLICTING POINTS OF VIEW

• A SENSE OF WELLBEING IN ANYSITUATION

• CONFIDENCE IN SETTING THE TONE(AN ENERGY CHANGER)

• BECOMING A CHANGE AGENT

WHAT’S ONE THING

YOU MIGHT TRY?

FINGER POINTING

AND JUDGMENTAL

THINKING CAN:

IN THE WORKPLACE

CONSIDER…

APPROACHES TO REDUCE JUDGING

AND GROW TOLERANCE

AS WE BUILD THE BRIDGEAND WORK TOWARDS GETTING COMFORTABLE WITH

DISCOMFORT AND REDUCING JUDGMENT

HERE ARE SOME OF THE BENEFITS…

WHAT GETS IN THE WAY OF CREATING A RESPECTFUL WORK ENVIRONMENT?

WHAT DO YOU DO?

Which items

were you

unable to

match?

How do you

think this activity

helps to build

trusting and

respectful

relationships at

work?

What did

you learn

that

surprised

you?

Mindtools.com. “Building Great Work RelationshipsMaking Work Enjoyable and Productive.” From MindTools.com, www.mindtools.com/pages/article/good-relationships.htm.

WELCOMING DIVERSITY

OF CREATING A DIVERSE WORKPLACE?

WHAT GETS IN THE WAY

“Boundless Management.” Lumen, courses.lumenlearning.com/boundless-management/chapter/challenges-to-achieving-diversity/.

GENERATIONAL CHARACTERISTICS

WHAT ABOUT THE IDEA THAT WE…

GROUP IDENTITY ACTIVITY

Which of these things would you like to get

rid of?

What are some of the

things that you have

heard or learned about

“people like you”?

What’s hard

about these

things?

What’s true about

“people like

you”?

Gamble, Britt. “EXAMINING OUR UNCONSCIOUS BIAS AND PERCEPTUAL LENS.”

THINGS TO THINK ABOUT

Gamble, Britt. “EXAMINING OUR UNCONSCIOUS BIAS AND PERCEPTUAL LENS.”

THINGS TO THINK ABOUT

Gamble, Britt. “EXAMINING OUR UNCONSCIOUS BIAS AND PERCEPTUAL LENS.”

COMMUNICATION

DIALOGUE

WHAT ARE WE REALLY SAYING EXERCISE

• FIND A PARTNER

• USING NO WORDS AND ONLY BODY

LANGUAGE, CONVEY THIS MESSAGE

• NOW CONVEY THIS MESSAGE USING

NO WORDS AND ONLY BODY

LANGUAGE

• WITH YOUR PARTNER

• USE WORDS TO CONVEY A MESSAGE

BUT USE BODY LANGUAGE TO CONVEY

A DIFFERENT MESSAGE

HOW DID YOU DO?

WHAT GETS IN THE WAY OF REAL AND EFFECTIVE COMMUNICATION?

OTHER FACTORS THAT IMPEDE EFFECTIVE COMMUNICATION

“Boundless Management.” Lumen, courses.lumenlearning.com/boundless-management/chapter/challenges-to-achieving-diversity/.

RUDENESS

Olson, Seth. "5 Ways to Combat Incivility and Rudeness in the Workplace."DeseretNews.com. Deseret News, 28 Oct. 2016. Web. 15 Mar. 2017.r and retention

RUDE BEHAVIOR AT WORK

DO YOU HEAR THESE KINDS OF

COMMENTS IN YOUR WORKPLACE?

• It’s not fair that Jane always gets the easier work and we’re always stuck picking up the slack!

• This is the way we’ve always done it and if you don’t like it, why don’t you just quit!

• That’s not my job. I don’t get paid enough to do this!

• You know, I do my job here better than anyone else!

• The pay is so lousy here!ARE THERE OTHER TYPES OF

COMMENTS THAT YOU HEAR?

• Find a partner

• One of you will be given two name badges paper clipped together

• Each badge will have a behavior written on it that both may see

• The person pinning the badges on will look at the hidden trait underneath

• DO NOT SHOW/TELL IT TO YOUR PARTNER

• Pin on the badges

• The person wearing the badges will act out the two behaviors in combination

• The other person will work to disarm your behavior by determining the second trait

WHAT DID YOU DISCOVER?

A LITTLE CIVILITY GOES A LONG WAY

•

Olson, Seth. "5 Ways to Combat Incivility and Rudeness in the Workplace."DeseretNews.com. Deseret News, 28 Oct. 2016. Web. 15 Mar. 2017.r and retention

A LITTLE CIVILITY GOES A LONG WAY

Olson, Seth. "5 Ways to Combat Incivility and Rudeness in the Workplace."DeseretNews.com. Deseret News, 28 Oct. 2016. Web. 15 Mar. 2017.r and retention

WHAT ABOUT RESPECTFUL LISTENING?

Schwartz, Gary. “The Genius of Preoccupation.” Viola Spolin » ABOUT, 28 Sept. 2012, spolin.com/?p=1110.

WHAT ABOUT RESPECTFUL LISTENING?

Schwartz, Gary. “The Genius of Preoccupation.” Viola Spolin » ABOUT, 28 Sept. 2012, spolin.com/?p=1110.

RESPECTFUL LISTENING

Schwartz, Gary. “The Genius of Preoccupation.” Viola Spolin » ABOUT, 28 Sept. 2012, spolin.com/?p=1110.

ACTIVE LISTENING

Schwartz, Gary. “The Genius of Preoccupation.” Viola Spolin » ABOUT, 28 Sept. 2012, spolin.com/?p=1110.Mindtools.com. “Active ListeningHear What People Are Really Saying.” From MindTools.com, Mindtools.com, www.mindtools.com/CommSkll/ActiveListening.htm.

ACTIVE LISTENING

Key

TechniquesPay Attention

Show that

You’re

Listening

Provide

FeedbackDon’t

Judge

Respond

Appropriately

Mindtools.com. “Active ListeningHear What People Are Really

Saying.” From MindTools.com, Mindtools.com, www.mindtools.com/CommSkll/ActiveListening.htm.

THE HOUSE AND ANIMAL ACTIVITYFACING COMMUNICATION PROBLEMS

HEAD-ON

STRATEGIES TO GET AROUND COMMUNICATION BARRIERS

University of Waterloo Centre for Teaching Excellence. “Effective Communication: Barriers and Strategies.” Centre for Teaching

Excellence, Centre for Teaching Excellence, 27 June 2017, uwaterloo.ca/centre-for-teaching-excellence/teaching-resources/teaching-tips/communicating-students/telling/effective-communication-barriers-and-strategies.

STRATEGIES TO GET AROUND COMMUNICATION BARRIERS

University of Waterloo Centre for Teaching Excellence. “Effective Communication: Barriers and Strategies.” Centre for Teaching Excellence, Centre for Teaching Excellence, 27 June 2017, uwaterloo.ca/centre-for-teaching-excellence/teaching-resources/teaching-tips/communicating-students/telling/effective-communication-barriers-and-strategies.

• How did it feel when you

were asked to cross your

arms the other way?

• Did it come naturally or

did you have to stop and

think about it?

• Were you comfortable

with doing this differently

from your normal

process?

• What are some things that

make people resistant to change?

• What can you do to make it easier

for people in your organization to

accept the changes?

“5 Strategies to Help You Make a Change in Your Life.” Unstuck, Unstuck.com, 19 May 2017, www.unstuck.com/advice/5-strategies-to-help-you-make-a-change-in-your/.

REMEMBER…

THANK YOU!