Craig Report to MAF June 2008

8/8/2019 Craig Report to MAF June 2008

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CONFIDENTIAL

L8June 008

ji\

toperatethezoafaci| iWZionWitdti fe6arden#--} 'srn.uaccreditations Zao peratornd oldi**iffiS)t**4.TheweffareoftheanirnalsatZionwirursffi{$-cornprorniseoo's iIanagementailure o providq\\./petftgr)Dith the assistanrendrfiaterialsequiredo rnaintai ubeing.Background: .V 4t$

AttnlTeamLeaderAnirnalWe|fareA|anWiJson,MAFFnforc

HE:zooANTMALELFAnrMANAGEMENToMpLeSSl Wt operatehe zoafaciliWionWitdtife6arden$/R,nit*il,fGS). I haveMt

public aceaf tlre zCIo nZion WildlifeGar by the companyountry DevefoprneLimited". he shareholderverMsBusch.

, the Financiaf irector f CountryDevefopmenLimitedTfi gt$ of ZfonWildlifeGardens ndCountryDevefoprnentsfmrtedisa "7ionwildlife Services imited", et up by Ms Busch ndConsu7i ServicesimitedmploysheOperatorndapproxirnatetyZ fulfandstaff o operatehezoo.MsBuschnstructshestaff.

HacKgrorJnd: \1/,6\$-1A .Y(*ZionwildlifeGardensirpffiopn*$aFh\h8 operaror ndpatriciaBuschsthe


2/10

zThesenioranimalhandler's ontract equireshirn o report o the Operator nd

'."1AnimalWelfere- Zfon WildfifeServices'provide he assistancend supportnee/animals' ealthandwef -being.Legal ssues contractuafreachesownershipssues.Maliciousehavioursesigneda) discreditheOperabl remove ooown r; andc) akeoverhe to operate he eoe.e thearnbit f thiscomplaintndare n he

The affidls at the eos s beingcompromisedy nstructions iveby Ms ultant MichaelBailey,which directlyhinder he Operator ntheexe utiesowardsheanimals.Fsr5ta perrnittedo assfst rcommunicate iththeoperatnr.On nurfr"erousccasionstaff havebeen nstructednot to cornrnunicate ith thOperatorncluding hendealingwith serious roblerns.


3/10

3

ffiMs Busch as nstructedtaff o reportall cornrnunicationsith the operatoroher'0'n occasi.anhey.areequiredto urite hsseconv.ersatioJlsown,At tirneswhen staff membershaveasststedhe operatgr,Ms Bu/F&hathreatenedhatstaff nernber ith he oss f their oh. ,On ,$\hreatenedhatstaff nernber ith he oss f their oh. (/C ^

,L* A------r--- ' 3 -(Notedby the operatorand--- I.oo rs Dd Alnspector).

' -denhnx-Ms. 'Busch.refused. ' to 'purcmit theb'uj lders iornakeadditionaIdenboXes,meaninstheQsryrtre$roornforthecubs,havea rnore olitary aturehisq&,)irye$$Ndisrress. Several sntflsatathe Operator asahteo rejiHs.M (,Sy having nafum.inqrn,reueljcrate, nda recentlvnarly$Qlerf?e$fu placednwithhecubs.


4/10

*ur Tr uuu-J-J-_VU f U

{v}23.05.08 Threeionssken o Town& Country et clinicn Drury SAtt'Auckland.his adbeen ookedorapproximatelywoweek-/1n ^ ,f\Ei(? (CNMsBuschefusedo allowathetrhhffi nahdqfl\Mlqgffitheoperator,espiteheoperator"sequesiorsiiTsffinced(.qltb{Xre1@ts intothe vanandwith handlinshemat the vets. \ vSl^reanandwithhandlinghemat hevets. r:\ \ CS, \/At48'rnDa|uspokewithMsBusch.A|though'!n9(fiF*ff ibeaccompanyinghe Operatorhemade arX At L0am ndJ.0.20amhenDalustaff nernberho nstructedimbeat hevetclinic.ForDalu o return o theeoo

of the pride.Shehador approx

ng by the front officeashewasn't uthorizedo

pdaserious afetyssue nd nad

wasto

,..--.,mvula'F"--' rgcgivg

separa*{@}$tom hnrestof hepride-,A\b ,, ,. . -

ess,wa$ onby rese hadanon-goine df'pfo bm hat she'

sly he Operator ad equested fence o protectmvulab,'-_-\\\eV @)Velfare concernsadescatateds mvulaneededo beseparatedrortheWto eneble er o restandheal-t wasagreedhat thehest olutionwoul

be or a panelpartitiono be erected n the whlteprideencfosurenda den bobuilt or hershelter.


5/10

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MsBuschhencarneo theenclosurendorderedohnhe senior uilder ot otalkto the Operator nd efused.o allowhim (John)o use afready regare

the prideasshe isked avingmoreseriousnjurie rnight"Keeper otter old MsBuschhat Senior d{W}ilu Sd$Hdave o purtmvulbackwith he prideuntesshehada derl,&O\Sf,itfiblNYecruelo feave ewithout helterf heweatherurnedbadMsBuschrepI ied,, .ohweIl , that,s-andthebui |dersputextraeffortandsBeednto h5\9Dh#U$i)"ready by heencl f heday-(vii)11.06.S8 Tl"rree lenougho needaccessbegan hewinghewerehazardous,Thesenior

ing h barn enclosuresad healehad becorne estless ndbore4 anwallscreating harpsplinters, heslfare ssuewhichneeded esolving.\vDa[u,Yf ]andr..- --r discussedhe pfanothat en extension ould be built from the sparthe white tigers Rewaand Abu to the new Tigehli and ndira o theirenilssuren the BigCat nteractio

sionwiifrMsBuscholdtdiscussedhe cats'movernent nd thDalu,l dontcare bouthecats eing

.'-"imovingh'.' panels. ,+)

"-$abiWhenpropo16sffiv


6/10

She aid heproposedlanwasn'tn herplan,whichnvolvedoles, etting ncreating nenclosurerorn he barnwallwhichwouldhave akenconsiderotirneand inances'Thenstatedt soundedikecraigls lanEnd*ouldfu*happening,hichputthed'eclawedionsat riskof iniuryoX@WthFpinb?-.barn nclosures, Vi ,\O) G;/S\ A \"("MsBuscha|sostatedthatnothing{i'e.enc|osu,*p*ruIn-}"-'sBuscha|sostatedthatnothing{i 'e.enc|osu,*pqi[d;n-}""Ny'thebuilder'sse fCraig'sigger. ,?ye /|P(v i i i }12.06-08-TheoperatorCraig. i . ,* . l** inthebarnandfoundoneof the male ion'sgumswers$Rdinqdugf,b splintersrom havlnchewed the den hsx. .=\Y n \V,-)Theoperato,u, f f isenior, , ,assisthimwlthmovingofthebiscats. -rSC

f tt. :

Daluagreed sinstructshirn oenclosurenaiMs Buschorwithoutassista

he isassi {createdandsignedby Ms Buschandle he catsand withdirected o

the@ was orced o rnove he catt: ,a

-.:l;i-

[ix]o']Wanq(fft)termih{g I r)ffiq\h refusedo allowzCIo taffto assisthe operaror o buff,K$Sfre forbadeDalu o assisthe Operator nd hreatenedoQ\nfployrnent, and that the New ZealandrnmlgrationServihiM to Africa f he assist*@ ui{d the new fioeratorwasunableo obtain nyassistanceromzoostaff,he paid ooutside ssistancen buifdheenclosure.

would denclosr;11't t \ \Ast\S


7/10

After heencfosureas ompleted,heoperator sked aluo help nove housfsr the cats.At 12,30MqBuschalledDaluofdhim hatashe l-rad elpedhOperator ehad ogohorneor heday, /?

unfortunetelyhereareothersimilarncidents, re havebeedocurnentedhy the Operator urltness conternpo_raneof the Operatort diarynotes, ext me$sagesnd MAFFacildiscussionsegardinghese oncernsBosecu.rlty ernrealarrd. fer CrystalLange,VI

Volunteerncident n 4thTheOperatorhas mEnyoccasionshat therewere o be n.rrolurrteesat.the.zss Fallureo adhereo this reqr.rsteto a personbeing

uperaror ehad ogohorneor hed1y,,1)^ 1\Theoperatorandhisa$sistantcompIetedthisjobav*ff i4treleasedhecats'sinceteingnovednto heenclosurF.ah&hffa'0pd\#,aheenontent,ndhereras eeno norehewined(bils."r Y/*J

;.-*", il 24,4,08i'".-Jhadplacqd .' old tFre perator hat oneof'the vorlnteercage,had heenbitten.rffasin.hospital,andhat ane Inspector rrivedat 3pm o investigatehe incident,s injury the ope ator issuedan instructiono stop al

osHA-.ln .unti .,at.safety"ssues. ad. een. seue _DesffiS instruction,anagernentefusedo tisteno theOperator'sonceran{Q$ to continuewith the interactiveours.The astbookingnade ffasu.ithcustffir in a wheelchair, ith no legs o do a TigerWalk (adult iger used).definite ecipeor disaster.


8/10

POORKNIGHTSDIVESTAY

theKd tt)h#'

PA6E O

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propermanner ith uf consuftationnall natters,Surnmaryf animalwelfare oncerns:l, CraigBusch, s he fVIAFppolntedOperato4 rdens, tate hatrnany irnes(the,..} frewelfareof the animalsn thisfacilityhabovencidents reonlysomeof tlreeftftffiny($gynagemenfs refusalo

As managernenttiitrefusedo acton the Operato/sconcerns,he Operatorwasforcad..,o-changs-.the.ocks. n,sonte."ofthe...cat,eRcf.osupesused.fornteratours.The peratoras uspendedll nteractiveours ntil w'supportfiQ, itherwith undingor 1$S# tftNfi enclosures,r providimewithstaffsupporto superuisq$blNiryfuNPoftheanirnal'sealth n

Ks Buscft'sefusalo ptpfnAll$If@N I needo operatehe zoounderminingny bili+ffiFr^q@S#s as he oo's perator.;,/;"t-\\5Despitehe lackof (\\e GNing to fook fter heanimafs'inhezooft$halfy contributedver $ts,0oo or worare.Tc this yfl\"@v* p\$)'&alrycontributedover $ts,0oofor workmaintenance,,"-.fonnprorni='"lreirnburse

,/:\ \tI arndrr*n*tlrernisRnaF)$'.thhtJffe nfrnals'ealthandwelfarewill ber\$iof funds,ackof staffcomrnunicationand ack ultation n decisionsegardinghe runningthezoo.

greatfympactedbandstaff assistancandmaintenance


9/10

I IJL,f\I\I TJl3fl l .fUI VE D I HY

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otherManagernentissuesmpactingn hesafe unning f hezoo:Inadditiono theuolunteernjury uflined bove, workeranagementefusedo irrfor* n* OFerator ntilafter heherebyprevenringthe ryuo*i t** checkinghe .Fift:ff:yr-3obvhencidentnd ourJaverurii r;-#ft

i: -l

{.tr.

This ncident as eponednanafticrenarticleentitfed,rionrnanswarnedafterManagernentefusesincome ndoutgoingcontracts,

to aiiow heOp

TheOperator aseMs Busch ashad24Busch's ffice,abuilding.This_,- peratingVlari'! -

on Z9,S.0gn a

financial$tatementsfinternationalelevisio

in these.aroundhe vet buiiciing hichhouses\4ied and returneddocumentsrorn he

{suppliedby Securitek} ernorre

the operatofsgunsmay tet thp cetsout

expnses,n

ThesMs Buswithout

5.6.08M$ Busch ontactedhe policeto checkthe Poficehatttreoperatorwasa danger nd

rn a$ fi{}company s not the cornpanyisted n the zoo,

Noneof whichare rue.


10/10

1.0

I havementionedhese therconcerns,hichalthough reoutof MAF's mbitimpact n the Operator'sbilityo runa safe acility ndultimatelyornprornise

// /> ,/-)Thankou oryour ssistance. S,i ,oYo) CsiI arnavailableo discusshisatanytimendookor@$$finffi

,/ ) -\-t.-\\/^tv>aie-sililh SV^NyZionWildtifeGardens0perator-\) N'cellphone ,O ,NEmail !A

Documents

Craig Report to MAF June 2008