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8/3/2019 Cp Projact Final
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A
COMPREHENSIVE PROJECT
ON
“PROBLEMS OF SMALL SCALE INDUSTRIES BORROWERS AND MEASURES
INITIATED BY THE SURAT DISTRICT CO-OPERATIVE BANK TO MITIGATE
THEM YEAR 2010-2011”
SUBMITTED BY
MEGHA R. SHAH
&
BHAVIN TIMBADIYA
S. R. LUTHRA INSTITUTE OF MANAGEMENT
INSTITUTE CODE: - 805
BATCH: 2010-2012
GUJARAT TECHNOLOGICAL UNIVERSITY
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TABLE OF CONTENT
SR. NO. PARTICULAR PAGE NO.Ch-1 Introduction of the industry
Ch-2 Introduction to company
Ch-3 Literature review
Ch-4 Research Methodology
4.1 Problem Statement
4.2 Objective of the Study
4.3 Benefit of the Study
4.4 Limitation of the Study
4.5 Research Design
4.6 Data Collection Tools
Ch-5 Data Analysis
Ch-6 Findings
Ch-7 Conclusion
Ch-8 Recommendations
Ch-9 Bibliography
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CHAPTER-1CHAPTER-1
INDUSTRYINDUSTRY
PROFILEPROFILE
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INTRODUCTION OF BANKING INDUSTRY
DEFINITION OF THE BANK
As per Banking Regulation Act, 1949 (section 5):
“The bank is the institutions which accept the deposits from the public, repay the same on
their demands by cheques, demand draft or by order, for the purpose of investment and lending.”
Sayers more clearly states:
“We can define bank as an institution whose debts (Bank Deposits) are widely accepted
in settlement of the other people’s debts to each other.”
HISTORY OF BANKING IN INDIA
Banking in India originated in the first decade of 18th century. The first banks were
The General Bank of India, which started in 1786, and Bank of Hindustan, both of
which are now defunct.
The oldest bank in existence in India is the State Bank of India, which originated in the
"The Bank of Bengal" in Calcutta in June 1806.
This was one of the three presidency banks, the other two being the Bank of Bombay
And the Bank of Madras. The presidency banks were established under charters from the
British East India Company.
They merged in 1925 to form the Imperial Bank of India, which, upon India's
independence, became the State Bank of India.
For many years the Presidency banks acted as quasi-central banks, as did their
Successors.
The Reserve Bank of India formally took on the responsibility of regulating the Indian
banking sector from 1935. After India's independence in 1947, the Reserve Bank was
nationalized and given broader powers.
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EARLY HISTORY
The first fully Indian owned bank was the Allahabad Bank, established in 1865.However,
at the end of late-18th century; there were hardly any banks in India in the modern sense
of the term.
The American Civil War stopped the supply of cotton to Lancashire from the
Confederate States. Promoters opened banks banks to finance trading in Indian cotton.
With large exposure to speculative ventures, most of the banks opened in India during
that period failed.
The depositors lost money and lost interest in keeping deposits with banks.
Subsequently, banking in India remained the exclusive domain of Europeans for next
several decades until the beginning of the 20th century. Foreign banks too started to arrive, particularly in Calcutta, in the 1860s. The Comptoire
d'Escompte de Paris opened a branch in Calcutta in 1860, and another in Bombay in
1862; branches in Madras and Pondichery, then a French colony, followed. Calcutta was
the most active trading port in India, mainly due to the trade of the British Empire, and so
became a banking center.
NATIONALIZED BANKS IN INDIA
Banking System in India is dominated by nationalized banks. The nationalization of
banks in India took place in 1969 by Mrs. Indira Gandhi the then prime minister.
The major objective behind nationalization was to spread banking infrastructure in rural
areas and make available cheap finance to Indian farmers.
Fourteen banks were nationalized in 1969. Before 1969, State Bank of India (SBI) was
the only public sector bank in India.
SBI was nationalized in 1955 under the SBI Act of 1955. The second phase of nationalization of Indian banks took place in the year 1980. Seven more banks were
nationalized with deposits over 200 crores.
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PRIVATE BANKS IN INDIA
All the banks in India were earlier private banks. They were founded in the re
independence era to cater to the banking needs of the people.
But after nationalization of banks in 1969 public sector banks came to occupy dominant
role in the banking structure. Private sector banking in India received a fillip in 1994
when Reserve Bank of India encouraged setting up of private banks as part of its policy
of liberalization of the Indian Banking Industry.
Housing Development Finance Corporation Limited (HDFC) was amongst the first to
receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank
in the private sector. Private Banks have played a major role in the development of Indian
banking industry.
They have made banking more efficient and customer friendly. In the process they have
jolted public sector banks out of complacency and forced them to become more
competitive.
For the past three decades India's banking system has several outstanding achievements to its
credit. The most striking is its extensive reach. It is no longer confined to only metropolitans or
cosmopolitans in India. In fact, Indian banking system has reached even to the remote corners of
the country. This is one of the main reasons of India's growth process.
The government's regular policy for Indian bank since 1969 has paid rich dividends with the
nationalization of 14 major private banks of India.
The first bank in India, though conservative, was established in 1786. From 1786 till today, the
journey of Indian Banking System can be segregated into three distinct phases. They are as
mentioned below:
•
Early phase from 1786 to 1969 of Indian Banks• Nationalization of Indian Banks and up to 1991 prior to Indian banking sector Reforms.
• New phase of Indian Banking System with the advent of Indian Financial & Banking
Sector Reforms after 1991.
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CURRENT INDIAN BANKING SYSTEM SCENARIO
Currently India is facing difficulty in getting deposits. There are many reasons behind this
problem.
Two points for what was happening in banking and investment sector in the last 5 years
1. Increased consumerism: If we look at the consumption pattern in last 5 years, people
were moving from being savers to consumers, i.e., more emphasis on benefits gained today
rather than gains received through savings in future, this changing attitude is one of the
reasons for higher growth in lending compared to deposits.
2. Alternatives and risks: People were looking for more alternatives like mutual funds,
different insurance schemes, stock market, etc. People were moving to these products with
higher return expectations. These instruments also have higher risk and increased income
level people who deposit high amounts of money into banks were ready to take these high-
risk alternatives.
3. But now the situation will be slightly better for banking system in India because investors
are losing a lot of wealth in stock markets and mutual funds. People will realize the
importance of safer investment vehicle and will start diversifying their portfolio with
increased exposure to safer instruments like bank deposits
INTRODUCTION OF CO-OPERATIVE BANK
The Co-operative banks in India started functioning almost 100 years ago. The Cooperative bank
is an important constituent of the Indian Financial System, judging by the role assigned to co
operative, the expectations the co operative is supposed to fulfill, their number, and the number
of offices the cooperative bank operate. Though the co-operative movement originated in the
West, but the importance of such banks have assumed in India is rarely paralleled anywhere elsein the world. The co-operative banks in India play an important role even today in rural
financing. The businesses of co-operative bank in the urban areas also have increased
phenomenally in recent years due to the sharp increase in the number of primary co-operative
banks.
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The co-operative banks provide credit and other allied facilities to the rural and agricultural
sectors. The drawn of this century saw the evaluation of the co-operative movement in India. Co-
operative societies came into being when the Co-operative banks which are engaged in serving
the industrial and commercial sectors Societies Act, 1904, was enacted. The movement was
started with the aim of providing farmers funds with low rates of interest so that exploitation by
the village moneylenders is foiled. The Act provided for the formation of co-operative credit
societies and a number of small primary credit societies were established in various parts of the
country. These societies, however, could not mobilize enough resources as compared to loans
demanded by its members. This led to the enactment of a new act in 1912.
Although co-operative banks in India have shown progress since their establishment, there still
exist a number of defects in the organization. This has led qualitative improvement to suffer.
However, the Reserve Bank Of India took the initiative to revitalize, reorganized and promotes
the growth of co-operative bank in India. Under the Banking Regulation Act of 1949, Co-
operative Banks have been brought under the control of the Reserve Bank of India.
Cooperative banks in India give finance to rural areas under:
•
Farming• Cattle
• Milk
• Hatchery
• Personal finance
Cooperative banks in India give finance to urban areas under:
•
Self-employment• Industries
• Small scale units
• Home finance
• Consumer finance
• Personal finance
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Structure of Co-Operative Banks:
Co-Operative Banking system in India has the shape of pyramid, i.e. a three-tire
structure, constituted by:
Primary credit society
Central Co-operative Banks
State Co-operative Banks
Land Development Bank
Urban Co-operative Banks
State Land Development Banks.
NABARD and the Co-operative Sector
Central
Co-
Operative
Banks
Land
Developme
nt Banks
State Co-
Operative
Banks
Urban Co-
Operative
Banks
Primary
Agriculture
Credit
Banks
State Land
Development
Banks
Co-Operative
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National Bank for Agriculture and Rural Development (NABARD) was set up as an apex
Development Bank on July 12, 1982 with a mandate for facilitating investment and production
credit to promote and develop agriculture, small-scale industries, cottage and village industries,
handicrafts and other rural crafts. NABARD acts as a regulator for Co-operative banks. In
discharging its role to promote integrated and sustainable rural development and secure
prosperity of rural areas, NABARD is entrusted with the task of:
1. Providing refinance to lending institutions in rural areas;
2. Promoting institution building;
3. Coordinating the operations of rural credit
4. institutions; and
5. Evaluating, monitoring and inspecting the rural credit institutions.
Besides, NABARD also maintains liaison with the Government of India, State
Governments, the Reserve Bank and other national level institutions concerned with regard to
policy formulation relating to rural development.
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CHAPTER-2CHAPTER-2
COMPANYCOMPANY
PROFILEPROFILE
THE SURAT DISTRICT CO-OPERATIVE BANK
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BRIEF HISTORY
the year 1909 on 17th June, with the strenuous efforts of Late Shri B.A.Modi and Late
Shri K.G.Desai, Society viz. “The Surat Dist Co. Operative (Urban) Union Limited” was
registered. In the year 1921, this society had undertaken banking activities in absolute
terms and in 1923, The Surat District Co. Operative (Urban) Union Limited was
converted into The Surat District Co-operative Bank Ltd., The work extended to the
entire Surat District, which had 21 talukas and a vast working area with geographical
variations. The coastal area which included city of Surat and towns like Navasari, Bulsar,
Bilimora, sizeable tribal areas with hills and dense forests.
The Vast Surat District was bifurcated in1965 and district of Bulsar was separated. At present, there are 15 talukas in the Surat district, of which 9 are in the tribal area.
However the Surat District is again bifurcated from 2nd of October-2007 and Tapi District
comprising of five blocks viz. Nizar, Uchhal, Songadh, Vyara and Valod was created.
But for administrative convenience there is only one District Bank viz. The Surat District
Co-operative Bank has been functioning for both the Districts i.e., Surat District and Tapi
District.Bank had separate department for agriculture advance from the year 1944, and
became an effective central agency for co-ordination and smooth flow of finance to co-
operative sector in the district.
Co-operative organizations like,
The Surat District Milk Producer’s Co-op. Union Ltd. (SUMUL),
The Purushottam Farmers Co-op. Ginning & Pressing Society Ltd.,
The Surat District Co-op. Spinning Mills Ltd.,
The Surat Jilla Sahakari Sale & Purchase Union,
The Surat Central Co-op. Stores Ltd.,
Cotton Co-op. Societies of Olpad Taluka,
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have since been developed and Bank had provided timely assistance to them. During this
period, Forest Labourers Co-op. Societies were also very active in tribal area and were
engaged in coop cutting activity for which substantial finance was provided to them.
After 1960, when Shree Khedut Sahakari Khand Udyog Mandali Ltd., Bardoli Came into
existence, the entire Surat District gradually became a sugar belt. All existing Sugar
factories had teething financial troubles in the beginning. However, Bank had provided
them enough finance as also assisted even for meeting share capital also. The sugarcane
crop has now become principal crop in the district, and out of total cultivable area of
4,90,000 hectares, 83,191 hectares is under sugarcane cultivation. This revolution in
agriculture was amply supported by the Surat District Co-operative Bank. These factories
have become main strength of the economic structure of the district, particularly for farmers.
Bank has been enjoying privilege of having prominent citizens in fields like Social, Co-
operation and Agriculture, on its Board. The present and former members of the Board
included outstanding Lawyers, Members of Parliament, District Panchayat Presidents,
Mayor of Surat City and Leaders from various walks of life including Ministers.
Immediate past Chairman of the Board Shree Pramodbhai K. Desai was awarded “KakaSaheb Award” for his outstanding services to the society and was also awarded by the
Gujarat State Co-operative Union “Sahakari Award”. Shree Popatbhai Vyas, the then
Director on the Board, remained as Home Minister of the State. Shree Dilipbhai Bhakta,
the present Chairman is also the Chairman of Madhi Vibhag Khand Udyog Sahakari
Mandli Ltd. He has been doing excellent job for upliftment of Co-operative movement in
the Districts. M/s. Kribhco has awarded him with “Sahakari Shiramani Award” in the
year 2008.
Board has formed Committees for Loans, Staff matters, legal matters and computer etc.
Bank has been committed for overall upliftment of the society and for the purpose special
corpus amounting to Rs.6.41 crores has been created so far and from the interest income
of the corpus donations are being given to the Hospitals, Schools, Colleges and Social
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Charitable Institutions. In the year 2002 Bank had donated Rs.50/- lakhs for the ultimate
benefit of people affected with natural calamities in addition to Rs.26/- lakhs or so to the
different organizations setup, for betterment of medical education etc. Further during the
cenetary year Bank had donated sizeable amount for upliftment of education, medical
assistance and economic growth…. of the Adivasi community. Also donations were
given to the institutions working for physically handicapped children.
Computerization
Out of 59 branches of the Bank, all branches have been fully computerized. They have
successfully implemented Central Data Base System and by the end of the current half
year they will start RTGS facility.
Management/Staff relations
Relations with the staff are quite cordial. No strike, Pen Down, Lay-off or otherwise,
have ever occurred so far. Better Pay scales and other perquisite like reimbursement of
Medical Bills, Leave Fare Concession, Leave Encashment etc. are being given to the
employees to their utmost satisfaction.
One director from each Taluka 14
Two individual directors 2One director from Surat city 1
Three nominated director from state government 3
One director from The Gujarat State CO-OP. Bank Ltd. 1
District Registrar (Co.op.Societies), Surat 1
TOTAL MEMBERS 22
Management has always remained progressive, be a challenge after Bank Nationalizationintroduction of non- farm advances, introduction of New banking concepts in liberalized
economy.
Board has formed committees for loans, staff matters, Legal matters etc. Powers have been
delegated appropriately to smoothen day to day working. .
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Deposits:
Growth of deposit was steady and in harmony with Advances. At the end of March 2007 deposit
of bank was Rs. 1203.40 crores.
Advances:
It is obvious true as the major crop of the district is sugar cane. There are 8 sugar factories in Co-
operative sector, which have a turnover exceeding Rs.600/- crores and as such, bank’s major
share goes to this sector. Major chunk of advances goes to sugar sector earlier.
In the last decade, bank has gradually paid more attention to non agriculture and Individualadvances. New schemes, to finance for consumer durables, vehicles, House construction, and
professional loans also have been introduced. More attention is paid to develop banking routine
business also. Bank has actively taken up the steps for diversification of Loan portfolio. Powers
are delegated to the branch Managers to sanction loans up to Rs.5, 00,000/- for “A1-Grade
branch and Rs.3, 00,000/- for ‘B’ Grade branch under individual nonfarm sector loans. Also
powers are delegated to the branch Managers to sanction loans up to Rs.1, 00,000/- of all
branches under individual farm sector loans which is also increased up to Rs. 2 lacs.
Branches
There are 59 branches of Surat district co-operative bank and all are fully computerized.
Awards and Achievements:
The bank was judged as best bank, and also the best performer award for the year 1996-97 by
NABARD. Reserve Bank of India has granted license to the bank to carry out banking business
in entire India especially when very few DCCB'S are having such type of license. Bank has
always been securing audit classification under category "A" and has been paying highest
permissible dividend to its members, under state co-operative Act.
BOARD OF DIRECTORS
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Sr. no Board of directors
1 Shri Dilipbhai B Bhakt
2 Shri Amarshinh J Chaudhari
3 Shri Maganbhai R Patel
4 Shri Narayanbhai H Donvala
5 Shri Ramanbhai A Patel
6 Shri Shradbhai Shankar Patel
7 Shri Maganbhai B Vasava
8 Shri Jayansinghbhai D Vasava
9 Shri Kiritbhai R Desai
10 Shri Pravinchndra Ch. Parekh
11 Shri Prabhubhai N Vasava
12 Shri Sureshbhai J Patel
13 Shri Pradipshigh G Atodaria
14 Shri Chotubhai L Patel
15 Dr. Vikasben K Desai
16 Shri Chhotubahi L Patel
17 Shri Nayanbhai N Bhartiya
VISION:-
To finance co-operative societies in the district of Surat affiliated to the bank and
generally to carry on banking business of all types.
To draw accept enclose, negotiate, buy and sell, negotiable instruments and dividend
warrants in accordance with the rules framed by the board of directors from time to time.
To organize and develop co-operative societies within the district.
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To arrange for supervision and inspection of affiliated co-operative societies and to assess
their credit.
To advances loans and\or overdrafts to agriculturists admitted as ordinary or nominal
members upon personal security of movable property including crops and marketing of
agricultural produce.
MISSION AND VALUES
Customer Service and Product Innovation tuned to diverse needs of individual and
corporate clientele.
Continuous technology up gradation while maintaining human values.
Progressive globalization and achieving international standards.
Efficiency and effectiveness built on ethical practices.
Customer Satisfaction through
providing quality service effectively and efficiently
"Smile, it enhances your face value" is a service quality stressed on
Periodic Customer Service Audits
Maximization of Stakeholder value
Success through Teamwork, Integrity and People
INNER STRENGTH
1. Dedicated and well trained staff.
2. Long standing clients.
3. Excellent customer relationship.
4. Effective front-end services.
5. Trendsetters in high tech banking.
6. Facility of more local deposit.
FUTURE PLAN
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The Surat District Co-operative Bank completed a century of its existence on
Wednesday. Founded on June 17, 1909, the bank entered its 101st year on Thursday and has set
ambitious growth plans for the coming years.
"Our current business is around Rs2, 300 crore, which includes deposits of Rs1, 743 crore
and advances of Rs567 crore. We are aiming to achieve business of more than Rs3, 000
crore”
Customer Service Available in Surat Dis. Co-operative Bank
DEPOSITS:
1) Current Account:
The current accounts with The Surat Dist. Co-op. bank Ltd., promises you a unique banking
experience through innovative features and best services for businessmen, firms, companies,
public enterprises etc. that have numerous daily banking transact.
2) Savings Accounts:
A safe and easy way to save your money is with a bank savings account. Interest will be earned
on the money you have on deposit at the bank.
3) Fixed Deposit:
Bank fixed deposits are one of the most common savings scheme open to an average investor.
Fixed deposits also give a higher rate of interest than a savings bank account. Monthly interest
facility also available in this scheme.
4) Recurring Deposit:
Recurring Deposit Scheme is meant for investor who wants to deposit a fixed amount every
month. The scheme, a systematic way for long term savings is one of the best investment
options for the low income group.
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INSURANCE
Bank enters in insurance sector and providing two types of insurance.
1. General insurance:
The Surat District Co-Op Bank Ltd. offers various general insurance policies provided by
United India Insurance Company.
2. Life insurance:
The Surat District Co-Op Bank Ltd. offers various life insurance policies provided by
AVIVA Life Insurance.
LOANS AND ADVANCES
The Surat Dist. Co-operative Bank provides different types of loan at less interest rate. The
different type of loans as specified below and we will see each in detail in next chapter.
Loans Against Government Securities
Individual Home consumable Loan
Individual Vehicle Loan
Loan for higher education studies
Loan Base on Government Scheme
Individual Housing Loan
Loan against Fixed Deposit
Business Loan
Composite Loan
Loan for small Scale Industrial (S.S.I.) unit
Technology Up gradation Fund Scheme
REVIEW OF LITERATURE
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BRAHMANANDAM, G, N., RAI, H.L., DAKSHINA MURTHY, D, “Financing
Small Scale Sector”. The Role of Banks” INDIAN BANKING TODAY AND
TOMORROW, MAY 1981-the above article was prepared on the role of banks in
financing the SMEs in the year 1981. At those times the Indian banking was not all
interested in financing the SMEs, because of their credit worthiness. Later due to changes
in the industrial policy of India, the commercial banks come forward made immense help
to the growth of SMEs. This article was written before the economic reforms taken place.
Here is a gap for more analysis about the role of the banks in the post economic reforms.
My study on this topic totally focused on the credit facilities available to the SMEs in the
wake of MSME act 2006. Due to the presence of the gap about the present to day
activities are different to those of 1980’s. I made in depth study of the bankers role in
providing the credit to promote the SMEs.
CHOPRA, K.C., “Financing for the Decentralized sector –small and medium industries”
THE BANKER, AUGEST, 2006 – The above article prepared on the thesis, reveals the
financing for the SMEs in the decentralized sector. This article helped me in selecting the
path for my study on credit facilities for SMEs. The article vividly discussed about the
possible ways to finance the SMEs in the decentralized sector like agricultural based and
artisan based SMEs. Really there is a gap between the centralized and decentralized
sectors in getting the finance from the banks. The banks are very much lenient in
providing lone facilities to the centralized sector. Through my study I made an attempt to
study the intricacies faced by the decentralized sector SMEs in Guntur District, well
known for its agricultural based industries.
JAILAL SAAW,”Growth of small scale industries in India” JOURNAL OF
INDUSTRY AND TRADE, April -2005- The growth of small and medium industries in
India was discussed in the above article. The expected growth was not there because of
lot of root causes to sickness and under development in the SME sector. This article
discussed about the slow growth rate of SMEs, dues to several problems.
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JAYA PRAKASH REDDY, R., BRAHANANDAM G.N., “Small Scale Sector:
problems and prospects” YOJANA 1-15, JAN, 1987- the above article deals with the
various problems like marketing, raw material, labor, technical and financial problems.
The focus on the finance related issue is very limited. They gave more importance to the
procurement of raw material and marketing and labor problems in SME segment. But not
discussed about the credit facilities for the SMEs.
KAURA, M.V., SHARMA G.L.,”Financing Small Industries – institution should
Change Their Attitudes, Procedures” “JOURNAL OF INDUSTRY AND TRADE,
MARCH, 1999, - the above article discussed very vividly the attitudes of the financial
institutions where belong to Central Government or State Government or the
Governmental Agencies promoted for these propose. In the wake of the MSME act 2006
passed in the interest of the small scale sector by the Government of India, the attitude of
the financial institutions towards SME sector was totally changing The employees of
above said financial institutions are very much helpful and friendly with the promoters of
the SMEs.
NAMBIAR P.C.D., “FINANCING FOR PRIORITY SECTORS” S.B.I MONYHLY
REVIEW DEC16, 2007-The article on the above topic paved the way for the thinking
strategy for the financing the small scale and medium scale industries by the bank offers.
The Government of India through its industrial policy clearly stated that the commercial
banks should give priority treatment to the SMEs. The nature of the banking officials also
discussed in the article. But that is not sufficient to promote the SME sector because the
sector was totally neglected for the last several decades due to invasion of the MNCs. By
enacting the MSME act, 2006 the government of India clearly indicated the signal to the
banking people to provide the credit facilities to the SMEs. This article is very much
helpful in preparing the script for my thesis.
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RAMACHANDRA, K.S., REVIVING SICK UNITS, “FINANCIAL EXPRESS” ACT
9, 2001 – the above article discussed the reviving the sick SSIs in various aspects, like
providing technology, management training, skilled labor, export promotion and giving
finance. The root cause for all the above problems is the financial problem. The financial
institution should provide sufficient amount at the easy disbursal system to promote the
SSIs.
SAHNEY, M., “BANKS ASKED TO STEM INDUSTRIAL SICKNESS”
INDUSTRIAL INDIA VOL 36, 12 DEC 2005. Through this the author tires to express
the need for banks intervention in the promotion of the SSIs. The officials of the banks in
India are belong to middle class families and unaware of the industrial promotion and its
need. Mere advice to the bankers is not helpful. So for that reason SRIMATY INDIRA
GANDI nationalized all private banks for the development of agricultural sector in 1971.
The MSME act 2006 instigates the banks to provide the credit facilities without any
hesitation to the SSIs.
SOUNDARRAJA, INANCING SMALL SCALE INDUSTRIES, A REPORT,
“RESERVEBANK OF INDIA BULLETIN 1980”APR –the reserve bank as a central
bank and bankers bank and the prime lending bank to the government should take
initiatives to promote the SSI sector. The author is very interested in financing the small
and medium scale industries in India, because it is providing more employment than any
other sector. It arrests the migration to the cities from the villages in search of better jobs
and better facilities. This topic has given me the encouragement to think in this way for
the betterment of village and cottage industry development.
EIM (2005) in his study on technology upgradation observed that growing enthusiasm for
internationalization by new technology based firms has led to a general perception that all
Small and Medium Enterprises, irrespective of industrial activity, can enter foreign
market through Foreign Direct Investment.
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RESEARCH METHODOLOGY
Problem Identification:-
• SSI is one of the growing sectors of the country even though they are facing so many
problems which restrict the growth
1. Under-utilization of Capacities.
2. Inadequate and Untimely Credit Flows.
3. Inability in Technology up gradation.
4. Inefficient raw material procurement.
5. Poor financial situations and low levels of R&D
6. Inability to Market Finished Goods.7. Ineffective monitoring and feedback mechanism.
8. Shortage of power
9. Lack of awareness of credit facilities available
10. Lack of knowledge about various credit schemes
11. Overdependence on purchases by government etc…………
RESEARCH OBJECTIVE:-
1. To examine the growth of SSI industries.
2. The study about credit facilities offered to the SSIs by the banks.
3. To analyze government’s support in obtaining credit facilities.
4. To study about financial problems of SSIs regarding loan.
5. RBI guide line and SEBI guide line
6. How working capital financed to SSIs i.e. the main source of finance available for SSIs.
7. To study about working capital.
It can be observed that by and large, SSIs in India met the expectations of the
Government in this respect. SSIs developed in a manner, which made it possible
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For them to achieve the following objectives:
To High contribution to domestic production
To Significant export earnings
To Low investment requirements
To Operational flexibility
To Location wise mobility
To Low intensive imports
To Capacities to develop appropriate indigenous technology
To Import substitution
To Contribution towards defense production
To Technology – oriented industries
To Competitiveness in domestic and export markets
Developing the research plan:
Once the problem is identified, the next step is to design a plan for getting the
information needed to solve the problem. This study gives the adequate information for
getting into the main research through exploratory approach which is to be used to
precede further process of finding the influencing factors.
• Data Collection Method:
The data needed for carrying out the research work is divided into two parts:
1. PRIMARY DATA
2. SECONDARY DATA
• Primary Data: Information has also been gathered through discussions with the
employees of THE SURAT DISTRICT CO-OPERATIVE bank. And different segments
effects on generating Credit Services for SSI’s by THE SURAT DISTRICT CO-
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OPERATIVE bank.
SAMPLING TECHNIQUES:
For carrying out the research work “Simple random sampling techniques” have to be
followed .This can be done by the way of interviewing the personnel and the
management of the respective organizations by administering questionnaires to
them.
For this two separate questionnaires have to be prepared. The objective of the
present study can be accomplished by interviewing the personnel and the
management in the different strategies adopted by THE SURAT DISTRICT CO-
OPERATIVE Bank.
The systematic design, collection, analysis and reporting of data and findings are
relevant for the situation facing by the customer services. Collected data from
customer satisfaction levels in THE SURAT DISTRICT CO-OPERATIVE Bank.
The above sampling techniques mentioned, comparative analysis and report,
findings and the suggestions given are relevant to the undergoing research.
• Secondary data:
o The secondary data collected from the already sanctioned loan files.
o Collection of secondary data from Management journals.
o Bank and Borrower’s Annual Report.
o Project proposal.
o Respective Banks Web Sites other sites.
o Reference from Management Books.
o Newspapers and Articles
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o Already researched data (Which turned into information based on analysis)
Limitation:-
1. The study is limited to the period limited.
2. Since banks have some confidential reports which cannot be handover to the outsiders, so
in-depth research and analysis is not possible.
3. There is lots of no. of SSIs which is unregistered; due to this proper data’s are not
covered.
4. The financials of the firms, were not available, as most of the firms are worried about
disclosing their financials, thus for the industry analysis and other qualitative research,
we had to rely on the secondary data sources.
5. Bank Employees are very busy and unable to share their opinions on credit services of
SSIs
6. There were lots of difficulties in getting the data from the small and medium scale
7. Though there has been chance for basis, the investigator has taken all steps for the
reduction of bias.
8. Study is with respect to local market SURAT City.
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