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www.sojern.com COVID-19 Data and Insights on Travel Impact in APAC With our access to real-time traveller audiences and unmatched visibility into global travel demand, we’re in a unique position to share the current travel trends at the forefront of marketers’ minds. In this series we take a look at the data in order to aid travel marketers in their assessment of COVID-19. Marketers can use these trends to inform their campaign strategies during this period and be prepared for the recovery once the situation stabilises. For a deeper understanding of these trends, read more: Year Over Year Change in Japan/Australia/New Zealand/Thailand Domestic Flight Search, based on past 2 weeks (15 March 2020 to 28 March 2020) Source: Sojern Flight (Airline/OTA/Meta) Data, Flight searches, March 15 to March 28 2020 vs March 18 to March 31 2019 Domestic Travel within Asia Pacific May Increase For larger Asia Pacific markets, we dig deeper to see if there are any positive signs within the domestic market for air travel. We do find that in the past 14 days, Thailand, New Zealand, Australia, and Japan have an increase in domestic flight searches for immediate travel in the month of March. While we cannot confirm that these are signs of domestic travel for pleasure or those heading back to their hometown within the country, we will continually monitor this trend for the next few weeks.

COVID-19 › ...COVID-19 Data and Insights on Travel Impact in APAC We’ll continue to share more insights as we monitor the situation and provide recommendations. Sojern‘s digital

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Page 1: COVID-19 › ...COVID-19 Data and Insights on Travel Impact in APAC We’ll continue to share more insights as we monitor the situation and provide recommendations. Sojern‘s digital

www.sojern.com

COVID-19Data and Insights on Travel Impact in APAC

With our access to real-time traveller audiences and unmatched visibility into global travel demand, we’re in a unique position to share the current travel trends at the forefront of marketers’ minds. In this series we take a look at the data in order to aid travel marketers in their assessment of COVID-19. Marketers can use these trends to inform their campaign strategies during this period and be prepared for the recovery once the situation stabilises. For a deeper understanding of these trends, read more:

Year Over Year Change in Japan/Australia/New Zealand/Thailand Domestic Flight Search, based on past 2 weeks (15 March 2020 to 28 March 2020)

Source: Sojern Flight (Airline/OTA/Meta) Data, Flight searches, March 15 to March 28 2020 vs March 18 to March 31 2019

Domestic Travel within Asia Pacific May Increase

For larger Asia Pacific markets, we dig deeper to see if there are any positive signs within the domestic market for air travel. We do find that in the past 14 days, Thailand, New Zealand, Australia, and Japan have an increase in domestic flight searches for immediate travel in the month of March. While we cannot confirm that these are signs of domestic travel for pleasure or those heading back to their hometown within the country, we will continually monitor this trend for the next few weeks.

Page 2: COVID-19 › ...COVID-19 Data and Insights on Travel Impact in APAC We’ll continue to share more insights as we monitor the situation and provide recommendations. Sojern‘s digital

www.sojern.com

COVID-19Data and Insights on Travel Impact in APAC

Year Over Year Change in Singapore Hotel Search and Bookings (January–March 28)

Source: Sojern Hotels/OTA/Meta Data, Hotel searches January 5 to March 28, 2020 vs January 6 to March 31, 2019

Singaporeans Showing Demand for Staycations

Year Over Year Change in Singapore Hotel Check-In Dates, Based on Searches in March

Source: Sojern Hotels/OTA/Meta Data, Hotel searches March 1 to March 28, 2020 vs March 3 to March 31, 2019

While the international search for hotels in Singapore is low, Singaporeans are searching for staycations twice as much as compared to the same time last year. Although there is interest from the local market, the actual booking rate remains lower than last year, indicating that Singaporeans are adopting a wait-and-watch approach. On a week on week comparison, we are seeing more searches on staycations this week than the previous week for check in dates at hotels within the next two months. Notably, the past week’s searches are almost three times more as compared to last year.

Page 3: COVID-19 › ...COVID-19 Data and Insights on Travel Impact in APAC We’ll continue to share more insights as we monitor the situation and provide recommendations. Sojern‘s digital

www.sojern.com

There are signs of recovery in South Korea over the past one month, as we see domestic searches and bookings bouncing back up slowly for check-in dates at hotels within the next two months. This coincides with the tapering of cases reported in South Korea from the 11th March onwards. As South Korea continues to tighten their border for all overseas arrivals, this can help to instill confidence in South Koreans to travel locally. Domestic searches for hotels are nearly back to last year’s figures, and bookings are increasing since the week of 23rd February. When looking at a week on week comparison, we see the domestic market increasingly searching for a staycation with a check-in date occuring within the next 2 months.

COVID-19Data and Insights on Travel Impact in APAC

Year Over Year Change in South Korea Hotel Search and Bookings

Source: Sojern Hotels/OTA/Meta Data, Hotel searches January 5 to March 28, 2020 vs January 6 to March 31, 2019

South Koreans Demonstrating Readiness to Travel

Year Over Year Change in South Korea Hotel Check-In Dates, Based on Searches in March

Source: Sojern Hotels/OTA/Meta Data, Hotel searches March 1 to March 28, 2020 vs March 3 to March 31, 2019

Page 4: COVID-19 › ...COVID-19 Data and Insights on Travel Impact in APAC We’ll continue to share more insights as we monitor the situation and provide recommendations. Sojern‘s digital

www.sojern.com

COVID-19Data and Insights on Travel Impact in APAC

Top 10 travelling weeks to Maldives based on past week (22 March 2020 to 28 March 2020)

Source: Sojern Hotels/OTA/Meta Data, Hotel searches and bookings, March 22 to March 28 2020

From Dream to Destination

The Maldives announced that it would be banning all tourist arrivals from Friday, March 27, so even though the country is on lockdown, it is interesting to see the potential of travellers looking to visit the dream destination in the near future. Hotels in Maldives are seeing searches from June 2020 onwards with a huge uptake for Q1 2021. More so, a majority of these bookings are seen to be coming from the United States.

Page 5: COVID-19 › ...COVID-19 Data and Insights on Travel Impact in APAC We’ll continue to share more insights as we monitor the situation and provide recommendations. Sojern‘s digital

www.sojern.com

COVID-19Data and Insights on Travel Impact in APAC

Top 10 travelling weeks to New Zealand based on past week (22 March 2020 to 28 March 2020)

Source: Sojern Hotels/OTA/Meta Data, Hotel searches and bookings, March 22 to March 28 2020

From Dream to Destination

Another unique finding has been destination New Zealand which is seeing inbound bookings later this year from late Q4 onwards, with searches for travel dates from 1st November 2020 to end of the year. New Zealand has put in aggressive and necessary containment policies in place with the hope to beat the spread of the virus faster than any other country.

Page 6: COVID-19 › ...COVID-19 Data and Insights on Travel Impact in APAC We’ll continue to share more insights as we monitor the situation and provide recommendations. Sojern‘s digital

www.sojern.com

Chinese travellers are also showing signs of confidence to travel internationally and we can see that they are starting to search for travel for Chinese New Year on 12-13 February 2021. There are also a good number of searches and even bookings for China’s National Day happening from 1-3 October 2020 - later this year!

COVID-19Data and Insights on Travel Impact in APAC

We’ll continue to share more insights as we monitor the situation and provide recommendations.

Sojern‘s digital marketing solutions for travel are built on more than a decade of expertise analysing the complete traveller path to purchase. The company drives travellers from dream to destination by activating multi-channel branding and performance solutions on the Sojern Traveller Platform for more than 10,000 customers around the world. Recognised as a Deloitte Technology Fast 500 company six years in a row, Sojern is headquartered in San Francisco, with 600 employees based in Berlin, Dubai, Dublin, Hong Kong, Istanbul, London, Mexico City, New York, Omaha, Paris, São Paulo, Singapore and Sydney.

Top 10 travelling weeks from China to International Markets, based on past week (22 March 2020 to 28 March 2020)

Source: Sojern Flight (Airline/OTA/Meta) Data, Flight searches and bookings, March 22 to March 28 2020

Chinese Travellers Starting to Plan for Leisure Travel