Courtney Todd9081 Timberail Ct., West Chester, Ohio 45069

(513)-675-9616, toddc2@mail.uc.edu

Education:University of Cincinnati, Master of Arts in Professional Writing, 2013-present

University of Cincinnati, English Major with a focus in Literature; Certificate in Professional Writing, 2010-2013

Coursework:Instructional Design, Information Design, Web Design, Editing Professional Documents, Online Documentation, Science Writing.

Jobs and Internships:Center for Enhancement of Teaching and Learning, Instructional Design intern; Cincinnati, OH, 01/2015-present

Develops instructional tutorials in Adobe Captivate. Consults with clients to determine learning needs. Gathers information from subject experts to develop ideas. Implements a timeline for tutorial deadlines. Creates storyboard outlines detailing narration and actions for tutorials. Edits tutorial narration in Audacity. Collaborates with Senior Instructional Designer to implement design strategies.

Everything But Water, Shift Manager; Cincinnati, OH, 11/2013-present

Trains newly hired sales associates. Generates revenue by maintaining a $150 ADT and a 2.0 UPT. Reviews sales ledger to create daily sales plans.

The Center, Event Coordinator; Cincinnati, OH, 06/2013-11/2013

Wrote addendums and contracts for clients. Created blog posts about The Center’s upcoming events. Launched new market strategy which increased revenue by 20%. Developed marketing materials for The Center’s brand. Redesigned The Center’s website and wrote content for The Center’s website. Collaborated with prominent vendors in the Greater Cincinnati area. Created timelines for vendors.

Keen Communications, Marketing and Publicity Intern; Covington, KY, 01/2013-04/2013

Wrote press releases and articles for Keen’s blogs in WordPress. Generated publisher info through Helix and created media contacts through CisionPoint. Researched various markets and sales outlets for upcoming books Managed social media platforms for digital marketing.

Technical Experience:Adobe Captivate, Illustrator, Photoshop, InDesign, and Dreamweaver; Microsoft Office; Audacity; WordPress and Weebly.