COURSE: - robeson.k12.nc.us€¦ · Web viewWorkbook Resources. Kimbrell, Grady & Vineyard, Ben S. (2003). Succeeding in the World of Work - Student Activity Book (7th Edition)

Objective 6.01

UNIT:C Decision Making/Career Planning

CompetencyCM06.00

Create a job application package and career portfolio.

ObjectiveCM06.01

Apply those skills necessary to obtain, maintain, and advance employment.

Journal Prompt(s)

How can I make a good impression while obtaining, maintaining and advancing employment?

OUTLINE

Objective 6.01: Apply those skills necessary to obtain, maintain, and advance employment.A. Apply job seeking skills to obtain employment. 1. Resume

a. Chronologicalb. Skills

2. Cover lettera. Salutationb. Introductionc. Bodyd. Conclusion

3. Job applicationa. In personb. Telephonec. Letter of applicationd. On-line

4. Interviewa. Questions to expectb. Questions to askc. Dress

5. Pursuit of employment leadsa. Newspaperb. Networkingc. Internetd. Collegese. Telephonef. Employment agenciesg. Referralh. Employment Security Commission

6. Follow-up letter 7. Importance of career portfolio 8. Selection and acquisition of referencesB. Understand pre-employment requirements. 1. Documentation

a. Social Security cardb. Work permit

2. Pre-employment tests

Career ManagementSummer 2006

504

Objective 6.01

a. Abilityb. Performancec. Physical agilityd. Drug screeninge. Polygraphf. Psychologicalg. Physical examh. Health certificates

3. Tax requirementsa. Form W-4

1.) Withholdings2.) Allowances3.) Exemptions

b. Proof of US citizenship 4. Pay and benefits

a. Payment Options1.) Hourly2.) Salary3.) One time4.) Commission

b. Components of a paycheck1.) Net pay2.) Gross pay3.) Deductions/withholdings

c. Benefits 1.) Health insurance

2.) Retirement3.) Cafeteria plans/flexible spending accounts

C. Understand employability skills needed to maintain employment. 1. Critical thinking 2. Problem solving 3. Management of Resources/Information/Technology 4. Interpersonal skills 5. Honesty 6. Dependability 7. ProfessionalismD. Understand occupational skills in reference to the selected career cluster. E. Apply employability skills to advance employment. 1. Be friendly/outgoing. 2. Get to know your supervisor. 3. Volunteer to help. 4. Keep informed. 5. Keep a journal of accomplishments. 6. Display a positive attitude. 7. Accept feedback well 8. Demonstrate professionalism.F. Explain procedures to follow when leaving a job.


505

Objective 6.01

ACTIVITIES

Information1Complete Appendix 6.01 (1) - Job Application File. Job applications give employers their first look at you as a potential employee. How you complete the application suggests whether or not you have the ability to prepare ahead, to follow instructions, to fill out a document neatly and accurately, and to follow through on a task. Complete the worksheet to organize the information that you will need to make a good impression with you job application.

1Using the criteria in Appendix 6.01 (2) – Job Application Performance to plan and evaluate your performance, complete a sample job application.

Complete Appendix 6.01 (3) - BACKGROUND INFORMATION FOR YOUR RESUMEThe hardest part of creating a chronological or a “chrono-functional” resume is collecting all of the information for your references, work experience, and education. It is helpful to collect all of the information initially, so that you won’t have to remember everything at a later date when you revise your resume. Complete the form to help you prepare your resume or you may organize this information on 4-inch by 6-inch index cards.

1Using the criteria in Appendix 6.01 (4) – Resume Performance to plan your performance, create a resume from the information recorded on the resume worksheet. Include the resume in your portfolio.

Identify a company you would like to work for and research it. What employment tests, if any, are required? What are the benefits? What are the payment options? Write a summary of your findings.

Develop a handout of advice for beginning a new job.

Create a collage which represents the various employment leads which may be used to obtain a job. You may use pictures, words, or drawings to illustrate the various leads. Be sure to label your leads.

InterpersonalAsk a teacher, employer or work-based learning supervisor to rate your workplace behavior using Appendix 6.01 (5) - Supervisor’s Rating Sheet. Include the evaluation in your portfolio.

Conduct mock interviews. Use Appendix 6.01 (6) - PRACTICE INTERVIEW EVALUATION to critique the interview performance of each candidate.

Currently, your job is student. Your work environment is the classroom. Using Appendix 6.01 (7) - Employer Job Evaluation, have a classmate evaluate your job performance by placing a check mark in the appropriate spaces. Then answer the questions that follow.

Create a PowerPoint Presentation, bulletin board or story cards illustrating interview “do’s and don’ts”.

As a group, create a public service announcement regarding proper preparation for an interview. Include the message as part of the daily school announcements.


506

Objective 6.01

ACTIVITIES CONTINUED

Role-play interviews for entry-level positions in groups of 3. Group members should take turns playing the role of the interviewer, the interviewee and the evaluator. Each member should be prepared to describe their educational history, skill level, employment history and why they wish to work for the company. Interview questions can be selected from Appendix 6.01 (8) – Common Interview Questions. The evaluator can use the criteria in Appendix 6.01 (9) – Rating the Job Applicant to provide feedback to the interviewee.

Using Appendix 6.01 (10) - Practice Interview Questions, record appropriate responses to interview questions in written format. Later, tape record your responses to the questions. Listen to the recording to identify areas for improvement. As a class, discuss the importance of planning for and practicing interview responses.

TechnologyComplete the On-line Resume Writing Lab by visiting http://www.coe.uga.edu/workethic/less6.htm. One of the key elements in successfully seeking employment is preparation of an effective resume. This document can take a variety of forms, but one of the most common types is the one page resume which summarizes personal information, education, work experience, and other relevant facts. If you do not have a single page resume, begin preparing one now. If you already have one, bring it in and review it for potential improvements. Some suggestions for preparing this document can be found at the Resume Workshop link . Additional guidance for preparing resumes and other related business documents can be found at the business writing section of the Online Writing Lab link.

Basic Skills1Go to a place of business and ask for a job application. Bring it to class and fill it out. Compose a letter of application for this job. Use the criteria in Appendix 6.01 (2) - Job Application Performance and Appendix 6.01 (11) – Cover Letter Performance to plan and evaluate your performance.

Look at the classified ads in a newspaper. Bring in an ad for a job that interests you. Write a letter requesting an interview.

1Using Appendix 6.01 (12) - Cover Letter Outline as a guide, create a “rough draft of a cover letter.

1Using the criteria in Appendix 6.01 (13) – Thank You/Follow-Up Letter to plan your performance, create a follow-up letter.

Using a sample pay stub, identify the components of a pay check.

1Complete a sample form W-4.

Thinking Skills1Write a practice script to ask an individual to provide a recommendation for you. Select several individuals to ask. Recommended individuals include past supervisors, teachers, guidance counselors, activity coordinators and mentors. Secure 3 letters of reference for your portfolio.


507

http://owl.english.purdue.edu/handouts/pw/index.html

http://owl.english.purdue.edu/workshops/hypertext/ResumeW/index.html

http://www.coe.uga.edu/workethic/less6.htm

Objective 6.01


1Complete Appendix 6.01 (14) - SUMMARY STATEMENTS.

Use Appendix 6.01 (15) - A Job Interview Checklist to prepare for your interview. If you can answer “yes" to all the questions, then you are ready. Refer to this list before every job interview.

Complete Appendix 6.01 (16) - Actions for Job Success, critiquing the success potential of employee’s actions on the job.

Complete Appendix 6.01 (17) - Are These Questions Illegal? Read each of the listed questions. Check legal if an employer can legally ask the question. Check illegal is an employer cannot legally ask the question. Below the illegal questions, write an appropriate legal question.

1Complete Appendix 6.01 (18) - Communicating Your Skills. List 3 top skills you possess that are related to a job that you wish to apply for or are qualified to apply for. Reflect on situations in your life when you have displayed the skill confidently. Describe how you can support the claim that you possess these skills in an interview situation.

1Complete Appendix 6.01 (19) - Creating a Life Work Objective.

1Complete Appendix 6.01 (20) - DEVELOPING A CAREER OBJECTIVE.

Complete Appendix 6.01 (21) – Interviewing. Alison is interviewing for a job as a typist in a business office. What advice would you give her at each step of her interviewing process?

Complete Appendix 6.01 (22) - Job Ideas Summary. In the Workplace column, list the five workplaces that interest you the most. In the Job Ideas column, list at least one job that you could do now at each workplace.

Complete Appendix 6.01 (23) - WORKPLACE IDEAS. Listed are some places where you might find a job. Circle all the ones that interest you. Then check the five that interest you the most. Even though you may not be qualified for a professional job, most places need at least some entry-level or unskilled workers. (For example: airports, colleges, and hospitals)

Complete Appendix 6.01 (24) - Know Your Interests. Reviewing the list of interests, circle the ones that interest you most or things you like to do. If you have interests not listed, add them to the end of the list. When you are done, choose your top five and place a check mark by them.

Each person in the class should create fashion cards illustrating proper interview attire and hygiene. Compile the cards and as a class, critique the apparel and grooming habits for appropriateness.

Complete Appendix 6.01 (25) - Lesson 6 – Other Employability Skills. This activity can be accessed on-line at http://www.coe.uga.edu/workethic/less6.htm, or completed in paper format. This activity will help you critique your own job-seeking behaviors and address employability skills scenarios.


508

Objective 6.01


Write an advice column to a teen regarding effective interview techniques before, during and after the interview.

Dear Abby,I have just been contacted by the local nursery for an interview. I have no idea what to

wear, how to respond to questions, or whether or not to take a resume with me. Please help!Jobless in Carolina

1Create a list of 5 possible questions to ask during an interview.

Complete Appendix 6.01 (26) - Treasure Chest of Skills. It is often difficult for us to identify the skills we possess and connect them to the skills needed for a career. This activity will help you select words to identify the things you are good at and then compare them to a career that interests you.

Personal Qualities/Responsibility1Create an ad for yourself which features the qualities you could offer an employer.

1Complete Appendix 6.01 (27) – Lesson 2 - How Is Your Work Ethic?. This activity can be accessed on-line at http://www.coe.uga.edu/workethic/less6.htm or completed in paper format. An instrument that has been developed to measure work ethic is the Occupational Work Ethic Inventory (OWEI). This instrument has been used extensively in research and the electronic version is available to provide a basis for comparing your work ethic to that of others. The inventory provides scores for interpersonal skills, initiative, and being dependable will allow you to determine how you rate on these important areas. Complete and click the submit button to electronically take the OWEI. Copy or print out your scores for use in class discussion. Try to be honest as you answer and consider carefully how you are now at work or how you expect to be if you do not have a job at this time.

1Create a video/multimedia presentation explaining why you have the interests, skills, and knowledge necessary to pursue the career that you have selected. Remember to dress professionally for the video/photographs. Share evidence of your interests, skills and knowledge, as well as your plans to pursue education/post-secondary training and work experience.

1Create a marketing brochure for yourself featuring the 4 P’s of marketing; Product, Promotion, Place, and Price. When describing the product, describe the skills, interests, etc. that you will bring to the prospective workplace. When describing promotion, be sure to describe what benefits your skills will bring to the prospective workplace. When describing Place, describe the perfect workplace environment for yourself. When describing Price, describe how much your skills are worth in regards to salary, and in regards to the business.

1Complete Appendix 6.01 (28) - Rating Work Behavior. How well would you do on the job? Rate yourself on these ten items having to do with job performance, work habits, and attitudes in terms of your schoolwork. Be sure you judge yourself accurately and honestly.


509

http://www.coe.uga.edu/cgi-bin/cgiwrap/~rhill/new_owei/owei.pl


Objective 6.01

RESOURCES

Primary ResourcesKimbrell, Grady & Vineyard, Ben S. (2003). Succeeding in the World of Work. (7th Edition). New York, NY. Glencoe/McGraw Hill. pp. 111-169, 234-235, 486-499.

Bailey, Larry J. (2003). Working, Career Success for the 21 st Century . (3rd Edition). Mason, OH. Thompson/South-Western. pp. 28-29, 94-97, 107, 132-136, 138-140, 149-150, 396-406.

Littrell, J.J., Lorenz, James H. & Smith, Harry T. (2004). From School to Work. Tinley Park, IL. The Goodheart-Willcox Company. pp. 25-26, 36-37, 293-305, 306-313, 317-325, 329-339.

Carter, Carol, Izumo, Gary, Kravits, Sarah L. & Reeves, Diane L. (2001). The Career Tool Kit for High School Students; Making the Transition from School to Work. Upper Saddle River, NJ. Prentice Hall. pp. 172-174, 177-183, 186-222, 227-230, 247-248.

Workbook ResourcesKimbrell, Grady & Vineyard, Ben S. (2003). Succeeding in the World of Work - Student Activity Book (7th Edition). New York, NY. Glencoe/McGraw Hill. pp. 71-92, 102-103, 106, 237-245, 249-250, 256-258.

Bailey, Larry J. (2003). Working, Career Success for the 21 st Century - Student Working Papers and Exploration Package (3rd Edition). Mason, OH. Thompson/South-Western. pp. 13-14, 56-58, 62, 152-160.

Littrell, J.J., Clasen, Annie H. & Pearson, Peggy. (2004). From School to Work – Student Activity Guide. Tinley Park, IL. The Goodheart-Willcox Company. pp. 25-26, 61-62, 105-106, 108-131, 135, 159-163.

Supplementary ResourcesCambridge Career Products. (1-800-468-4227). Vocational Job Search Campaign: Successful Guerilla Tactics

Anema, Durlynn & Lefkowitz, William. (1995). The Janus Employability Skills Program-Don’t Get Fired. Upper Saddle River, NJ. Globe Fearon.

Livingstone, Mark. (1995). The Janus Employability Skills Program-Job Interview Guide. Upper Saddle River, NJ. Globe Fearon.

Izzo, Margo V. The Janus Employability Skills Program-Payday! Managing Your Paycheck.. Upper Saddle River, NJ. Globe Fearon. Pp. 5-18, 59-76.

Feichtner, Sheila H. The Janus Employability Skills Program-Teacher’s Resource Guide. Upper Saddle River, NJ. Globe Fearon.

Anema, Durlynn. The Janus Employability Skills Program-Get Hired!. Upper Saddle River, NJ. Globe Fearon.


510

Objective 6.01

RESOURCES CONTINUED

Kahn, Charles, Wing, Jew & Tong, Robert. The Janus Employability Skills Program-Job Application File. Upper Saddle River, NJ. Globe Fearon.

Farr, J. Michael & Christopherson, Susan, (1999). Why Should I Hire You?. Indianapolis, IN. Jist Publishing Company.

Mendlin, Ronald, Polonsky, Marc, & Farr, J. Michael. (2000). Job Search Tools. Indianapolis, IN. Jist Publishing Company.

Troutman, Kathryn. (2003). Creating Your High School Resume. Indianapolis, IN. Jist Publishing Company.

Wright, Dixie L. (1997). Know-How Is the Key Activity Book. Indianapolis, IN. Jist Publishing Company.

Farr, J. Michael & Christopherson, Susan, (1999). An Introduction to Job Applications. Indianapolis, IN. Jist Publishing Company.

Porot, Daniel. (1999). The 101 Toughest Interview Questions. Berkley, Ca. Ten Speed Press.ISBN: 1-58008-068-5

Fein, Richard. (2000). 101 Dynamite Questions to Ask at Your Job Interview. Manassas, Va. Impact Publications.ISBN#: 1-57023-144-3

Bolles, Richard & Brown, Susan. Job-Hunting for the So-Called Handicapped. Berkley, Ca. Ten Speed Press.ISBN#: 1-58008-195-9

Boles, Richard. (2005). What Color Is Your Parachute?: A Practical Manual for Job-Hunters and Career-Changers. Berkley, Ca. Ten Speed PressISBN#: 1-58008-615-2

Farr, Michael. (2000). The Quick Resume and Cover Letter Book. Indianapolis, IN. Jist Publishing Company.

Stevenson, Ollie. (2000). Career Success Is Color-Blind. Indianapolis, IN. Jist Publishing Company.

Boles, Richard. (2005). What Color Is Your Parachute? Workbook. Berkley, Ca. Ten Speed PressISBN#: 1-28195-15880-1

The Public Library Association and the Editors of VGM Books. (2004). The Guide to Basic Cover Letter Writing. New York, NY. VGM Career Books.ISBN#: 0-07-140590-9


511

Objective 6.01

RESOURCES CONTINUED

Web-Site Resourceshttp://www.jist.com/free_resources.shtm (How to Love The Job You Have, Considering A Career Change, Questions to Ask When Researching A Company, Be A Powerful E-Job Seeker, Disabilities Are Not Barriers to Jobs, JIST Cards, Get The Job You Want, Find The Best Opportunities After Graduation, The Rules of Job-Hunting Netiquette, Seven Steps to Getting A Job Fast, Cracking The Code to Landing A Federal Government Job, Disclosing Your Disability, 20 Quick Tips for Successful Networking, Common Networking Mistakes to Avoid, The Networking Mindset, Four Quick Tips for writing A Good Resume, Example of A Functional Resume, Quick Resume Writing Tips, Nine Resume Strategies for Teachers and Educators, Write Winning Cover Letters, Resume Tips for Executives and Managers, Ten Tips for An Eye-Catching Resume, How to Write A Resume for A Federal Job, Twenty-Five Tips for A Pleasing Cover Letter, Make Your Resume A Job-Searching Asset, Get Started with Your IT Resume, The Top Ten Strategies for Writing Winning Cover Letters, First Impressions, Ten Most Frequently Asked Problem questions, Improve Your Interviewing Skills in Hours, Interview Tips for Teaching Candidates, How to Negotiate Your Job Offer)

http://ncesc.com Bureau of Labor Statistics

http://www.bls.gov NC Employment Security Commission

http://www.dol.gov Us Department of Labor

http://www.monster.com (Interview Mastery)

http://www.abastaff.com/career/resume/resume.htm (How to Write a Resume)

http://www.uncwil.edu/stuaff/career (Career Center—UNCW)

http://www.teach-nology.com (Resume Word Scramble)

http://www.uncwil.edu/stuaff/career (Power/Action Verbs—UNCW)

http://www.uncwil.edu/stuaff/career (Resume Formats—UNCW)

http://www.uncwil.edu/stuaff/career (Sample Resumes—UNCW)

http://www.superkids.com (Resume Scramble)

http://www.jobstar.org (JobStar Central - This is a great resource covering resume guidance, salary information, and the hidden job market.)

http://www.jobweb.org (JobWeb - This site sponsored b the National Association of Colleges & Employers offers excellent employment information and tools.)

http://www.careertrain.com (Cover Letter Activity/Job Application Activity)


512

http://www.careertrain.com/

http://www.jobweb.org/

http://www.jobstar.org/

http://www.superkids.com/

http://www.uncwil.edu/stuaff/career



http://www.teach-nology.com/


http://www.abastaff.com/career/resume/resume.htm

http://www.monster.com/

http://www.dol.gov/

http://www.bls.gov/

http://ncesc.com/

http://www.jist.com/free_resources.shtm

Objective 6.01

RESOURCES CONTINUED

http://www.jist.com (You’re Hired Guide)

http://www.ncsoicc.org (Job Search)

http://eslmil15.esc.state.nc.us/soicc/main.asp?txtName= (NC Careers Spanish Version – ACRN Brochures, Web-based Activities, The Family Toolkit, Career Pathways Posters)

http://www.nccareers.org

http://www.resumebroadcaster.com (JobBank USA Site-Electronic Resume’s)

http://www.ncesc.org (NC employment Security Commission)

http://www.joblink.state.nc.us (Access to Job-Link Sites)

http://www.coe.uga.edu/workethic/less6.htm (Lesson 2 and 6 – Employability Skills/Work Ethic)

www.quintcareer.com (Quizzes Link – Cover Letter Quiz, Resume Quiz, Job Hunting Etiquette Quiz, Job Hunting Skills Quiz, Marketing Yourself Quiz, Time to Change Jobs Quiz)

http://www.adventuresineducation.org (Get a Job Link)

http://thecareerplace.berkeley.edu/careerdev.htm (Career Development Link -Job Interviews, Networking, Résumé’s)

http://www.cdm.uwaterloo.ca/index2.asp (Career Development Manual Link – Network and Contacts, Work)


513

http://www.cdm.uwaterloo.ca/index2.asp

http://thecareerplace.berkeley.edu/careerdev.htm

http://www.adventuresineducation.org/

http://www.quintcareer.com/


http://www.joblink.state.nc.us/

http://www.ncesc.org/

http://www.resumebroadcaster.com/

http://www.nccareers.org/

http://eslmil15.esc.state.nc.us/soicc/main.asp?txtName

http://www.ncsoicc.org/

http://www.jist.com/

Objective 6.01

APPENDIX 6.01

Job Application File – Appendix 6.01 (1)Career ManagementSummer 2006

514

Objective 6.01

Job applications give employers their first look at you as a potential employee. How you complete the application suggests whether or not you have the ability to prepare ahead, to follow instructions, to fill out a document neatly and accurately, and to follow through on a task. Complete the following worksheet to organize the information that you will need to make a good impression with your job application.Name: __________________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Phone: _____________________________ E-mail: _____________________________

Social Security Number: ___________________________________________________

Driver’s License Number: __________________________________________________

Emergency Contact: _______________________________________________________

Type of job required: ______________________________________________________

Job requirements: _________________________________________________________

Date available to begin work: __________________ Salary Requirement: __________

Previous EmploymentJob Title: _______________________________________________________________

Employer: ______________________________________________________________

Address: _______________________________________________________________

_______________________________________________________________

Phone: ______________________________ Fax: _________________________

Dates of employment: _____________________________________________________

Reason for leaving: _______________________________________________________

Skills demonstrated: ______________________________________________________ ______________________________________________________

Job Title: _______________________________________________________________

Appendix 6.01 (1): Job Application File ContinuedEmployer: ______________________________________________________________


515

Objective 6.01

Address: _______________________________________________________________

_______________________________________________________________

Phone: ______________________________ Fax: _________________________

Dates of employment: _____________________________________________________

Reason for leaving: _______________________________________________________

Skills demonstrated: ______________________________________________________ ______________________________________________________

EducationHigh School: ____________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Dates attended: _______________________ Degree earned: _____________________

Activities: _______________________________________________________________

Honors: _________________________________________________________________

ReferencesName: __________________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Phone: _____________________________ E-mail: _____________________________

Relationship: ____________________________________________________________

Appendix 6.01 (1): Job Application File Continued


516

Objective 6.01

Name: __________________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Phone: _____________________________ E-mail: _____________________________

Relationship: ____________________________________________________________

Name: __________________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Phone: _____________________________ E-mail: _____________________________

Relationship: ____________________________________________________________

Job Application Performance – Appendix 6.01 (2)


517

Objective 6.01

Directions: Complete the attached job application. Guidelines regarding completion can be found below. Use the evaluation criteria found on the Job Application Rating Sheet to plan and pre-evaluate your project. This work product will be included as part of the Course Portfolio.

Use accurate spelling Use correct grammar and punctuation Print or type the information Sign the application in cursive writing Sign your complete/legal name Provide complete information for 2 references

SCALE:Above Mastery (4) Outstanding evidence of the criteriaMastery (3) Substantial evidence of the criteria, but minor flaws

may be presentPartial Mastery (2) Some evidence of the criteria, but flaws existNon-Mastery (1) Little or no evidence of the criteria

Criteria 4 3 2 1FormatCorrect spellingCorrect grammar and punctuation

ContentSigned in cursive handwritingSigned with complete legal nameAnswered questions completelyAnswered questions correctlyProvided complete information for 2 references.

AppearanceTyped or printed in blue or black inkCompleted with no extra marks or smudges

EMPLOYMENT APPLICATION


518

Objective 6.01

PERSONAL INFORMATIONDate:________________ Social Security Number:___________________________

Name______________________________________________________________________________ Last First Middle

Present Address______________________________________________________________________Street City State Zip

PermanentAddress____________________________________________________________________Street City State Zip

Phone No.___________________________________________________________________________

If related to anyone in our employ, state name and department: _____________________________ Referred by:___________________

EMPLOYMENT DESIRED:Date you SalaryPosition: ___________________________________can start: desired:______

If so, may we inquire ofAre you employed now?_____________________________ your present employer?___________

Ever applied to this company before? __ Where? ______________ When?______________________________________________________________________________________________EDUCATION:

School Name and Location of School

Years Attended

Subjects Studied/Degree(s)

EarnedHigh SchoolCollegeTrade SchoolOther

What foreign languages do you speak fluently?____________ Read?____________ Write?_________

U.S. Military or Present membership inNaval service:_____________ Rank: _________________ National Guard or Reserves_______

Activities other than religious (civic, athletic, fraternal, etc.): _____________________________________________________________________________________________________________________


519

Objective 6.01

______________________________________________________________________________________________________________________________________________________________________

FORMER EMPLOYER List below your last two employers, starting with the last one first.

Name and Address of Employer

Supervisor Employment Dates

Salary Position Reason for Leaving

To:

From:To:

From:To:

From:

REFERENCES: Give below the names of two persons not related to you, whom you have known for at least one year.

Name Address Phone Job Title Relationship Years Acquainted

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

PHYSICAL RECORD: Have you any defects in hearing, vision, or speech?____________________________________________________________________________________

In case of emergency notify:____________________________________________________________________________________

Name Address Phone No.

I authorize investigations of all statements contained in this application. I understand that misrepresentation or omission of facts called for is cause for dismissal.

Date_______________________ Signature_________________________________________

FOR OFFICE USE ONLY:

Interview: _______________ Date: ________________ File: __________________BACKGROUND INFORMATION FOR YOUR RESUME – Appendix 6.01 (3)


520

Objective 6.01

The hardest part of creating a chronological or a “chrono-functional” resume is collecting all of the information for your references, work experience, and education. It is helpful to collect all of the information initially, so that you won’t have to remember everything at a later date when you revise your resume.

Directions: Complete the form below to help you prepare your resume or you may organize this information on 4-inch by 6-inch index cards.

Education

High School Name: _____________________________________________________

Address: _______________________________________________________________

City: ______________________ State: ________________ Zip code: ______________

Phone Number: _________________________________________________________

Principal’s Name: _______________________ Dates Attended: ___________________

Jr. High/Middle School Name: ____________________________________________

Address: _______________________________________________________________


Phone Number: _________________________________________________________

Principal’s Name: _______________________ Dates Attended: ___________________

Other Education: ___________________________________________________________________________________________________________________________________________________________________________________________________

Work/Volunteer Experience

Company/Organization Name: ____________________________________________Address: _______________________________________________________________


Phone Number: ________________Dates worked/volunteered____________________

Contact/Supervisor Name: ___________________________________________Work/Volunteer Experience, (cont’d)

Company/Organization Name: ____________________________________________


521

Objective 6.01

Address: _______________________________________________________________



Contact/Supervisor Name: _________________________________________________

Company/Organization Name: ____________________________________________

Address: _______________________________________________________________



Contact/Supervisor Name: _________________________________________________

References

References can be either professional or personal. Professional references are people who have worked with you and personal references are those who know you from activities outside of work.

Name: ________________________________________________________________

Work or Home Address: __________________________________________________


Work or Home Phone Number: _____________________________________________

Type of Relationship: _____________________________________________________

Name: ________________________________________________________________





References, (cont’d)

Name: ________________________________________________________________


522

Objective 6.01





Resume Performance – Appendix 6.01 (4)Directions: Complete a Functional Skills Resume. Guidelines regarding content criteria and formatting can be found below. Use the evaluation criteria found on the Resume


523

Objective 6.01

Rating Sheet to plan and pre-evaluate your project. This work product will be included as part of the Course Portfolio.

The functional resume organizes your experience by areas of skills, avoiding a strict reliance on chronology. Functional titles or skill clusters are used to organize your skills from various places of employment, volunteer or educational experiences. The functional resume is an excellent tool for career changers, job seekers re-entering the job market after a period of not working and for students finishing a degree or program area, which qualifies them for work differing from their previous employment.

Writing a Functional Resume: Determine the functional titles that best describe your skill area and are most closely

related to your job target.

Include summary statement.

Within each functional area stress your accomplishments, results, or abilities.

Include all relevant accomplishments without identifying the place of employment or voluntary situation in which it took place.

List your education, relevant courses or degree at the top of the resume if it was completed within the last five years.

List work experience at the bottom, giving dates, company name and title.

Keep length of resume to one page.

FUNCTIONAL FORMAT

NAME – type full name in large printE-MAIL ADDRESSSTREET ADDRESSCITY, STATE, ZIP CODE(AREA CODE) TELEPHONE NUMBER

OBJECTIVE – although optional, either career highlights or objective gives reader the messages of your career goals and your focus.SUMMARY STATEMENT – (optional)

EDUCATION

FUNCTIONAL TITLE (S) – Select two or three skill areas in which you are interested. Examples: Customer Service, Sales & Marketing, Office Technology, Graphics & Design, Medical Services, Food Service, Hospitality, Horticulture, etc. List them in order of your interest and skill level. State accomplishments or qualifications you have under each title.Appendix 6.01: Resume Performance Continued

WORK EXPERIENCEdate job title company name, city, state


524

Objective 6.01

date job title company name, city, state

REFERENCESAvailable Upon Request

Resume Rating Sheet

Student ___________________________Consensus Score ______________

SCALE:Above Mastery (4) Outstanding evidence of the criteriaMastery (3) Substantial evidence of the criteria, but minor flaws may be presentPartial Mastery (2) Some evidence of the criteria, but flaws existNon-Mastery (1) Little or no evidence of the criteria

Criteria 4 3 2 1Organization/FormatOrganized in an orderly fashionContains centered personal headingIncludes employment objectiveIncorporates education headingIncorporates work experience headingFollows Functional Skills Resume formatting guidelinesConcludes with a reference headingIs no more than 1 page in length

ContentInformation is complete and orderlyInformation presented in correct orderIncludes at least 2 skill categories and associated information

ConventionsPhrases are accurate and clearIncludes enough information for clarityCorrect spellingCorrect subject/verb agreementMaintains verb tenseCorrect punctuation

Supervisor’s Rating Sheet – Appendix 6.01 (5)


525

Objective 6.01

Employee: ________________________________________ Date: ____________

Job Title: _________________________________________ Dept.: ____________

Rating Criteria Good Fair PoorAttendance:Is usually punctual.Is usually present.Gives notification of pending absence.Work Habits:Is industrious.Performs quality work.Shows an interest in learning.Takes care of and uses equipment and supplies properly.Is properly groomed and dressed.Dependability:Follows directions.Keeps focused.Completes assignments in a timely fashion.Interpersonal Skills:Cooperates.Displays self-confidence.Is polite.Is willing to learn from others.

Comments: _____________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Supervisor’s Signature: ___________________________________________________

Employee’s Signature: ____________________________________________________

PRACTICE INTERVIEW EVALUATION – Appendix 6.01 (6)


526

Objective 6.01

Did the applicant… Needsimprovement Good GREAT!

-smile?

-introduce self?

-shake hands?

-use employer’s name?

-have good eye contact?

-appear neat and clean?

-respond well to questions?

-exhibit enthusiasm about working?

-appear to have a positive attitude?

OVERALL COMMENTS:

Employer Job Evaluation – Appendix 6.01 (7)


527

Objective 6.01

Directions: Currently, your job is student. Your work environment is the classroom. Have a classmate evaluate your job performance by placing a check mark in the appropriate spaces. Then answer the questions that follow.

1. Cooperation_____ A Gets along well with others; is friendly with others._____ B Cooperates willingly; gets along with others._____ C Usually gets along with others._____ D Does not work well with others._____ E Is antagonistic; pulls against rather than works with others.

2. Initiative_____ A Is resourceful; looks for tasks to learn and do._____ B Is fairly resourceful; does well by himself/herself._____ C Does routine work acceptably._____ D Takes very little initiative; requires urging._____ E Takes no initiative; has to be instructed repeatedly.

3. Courtesy_____ A Is very courteous and very considerate of others._____ B Is considerate and courteous._____ C Usually polite and considerate of others._____ D Is not particularly courteous in action or speech._____ E Has been discourteous to classmates.

4. Attitude toward constructive criticism_____ A Accepts criticism and improves greatly._____ B Accepts criticism and improvement noted._____ C Accepts criticism and tries to do better._____ D Doesn’t pay much attention to criticism._____ E Doesn’t profit by criticism; resents it.

5. Knowledge of job_____ A Knows job well and shows desire to learn more._____ B Understands work; needs little supervision._____ C Has learned necessary routine but needs supervision._____ D Pays little attention._____ E Has not tried to learn.

6. Accuracy of work_____ A Very seldom makes errors; does work of very good quality._____ B Makes few errors; is careful, thorough, and neat._____ C Makes errors; shows average care, thoroughness, and neatness._____ D Is frequently inaccurate and careless._____ E Is extremely careless.Appendix 6.01 (7): Employer Job Evaluation Continued


528

Objective 6.01

7. Work accomplished_____ A Is fast and efficient; production is well above average._____ B Works rapidly; output is above average._____ C Works with ordinary speed; work is generally satisfactory._____ D Is slower that average._____ E Is very slow; output is unsatisfactory.

8. Work habits_____ A Is industrious; concentrates very well._____ B Seldom wastes time; is reliable._____ C Wastes time occasionally; is usually reliable._____ D Frequently wastes time; needs close supervision._____ E Habitually wastes time; has to be watched and reminded of work.

9. Adaptability_____ A Learns quickly; is adept at meeting changing conditions._____ B Adjusts readily._____ C Makes necessary adjustments after considerable instruction._____ D Is slow in grasping ideas; has difficulty adapting to new situations._____ E Can’t adjust to changing situations.

10. Personal appearance_____ A Is excellent in appearance; always looks neat._____ B Is very good in appearance; looks neat most of the time._____ C Is passable in appearance but should make effort to improve._____ D Often neglects appearance._____ E Is extremely careless in appearance.

11.Punctuality _____ A Never tardy except for unavoidable emergencies._____ B Seldom tardy._____ C Punctuality could be improved._____ D Very often tardy._____ E Too frequently tardy.

12.Dependability_____ A Never absent except for an unavoidable emergency._____ B Dependable._____ C Usually dependable._____ D Not regular enough in attendance._____ E Too frequently absent.

Appendix 6.01 (7): Employer Job Evaluation Continued


529

Objective 6.01

I. Do you believe this is an accurate evaluation of your work habits and performance? Explain.

II. In which areas could you improve? Explain.

III.Which areas are your strongest? Why?

IV. Based on this evaluation, do you think you would be a desirable employee? Explain.

Adapted from: Littrell, J.J., Clasen, Annie H. & Pearson, Peggy. (2004). From School to Work – Student Activity Guide. Tinley Park, IL. The Goodheart-Willcox Company.


530

Objective 6.01

Common Interview Questions – Appendix 6.01 (8)

Below is a list of common interview questions you should be prepared to answer. On a separate sheet of paper, write down three questions and your responses to each.

Tell me about yourself. What was your favorite subject in school? Why? What was your least favorite subject in school? Why? What do you like to do in your free time? What are your strengths? What are your weaknesses? Tell me about other jobs you have had. How did you get along with your co-workers? Do you enjoy working by yourself or with others? What do you want to be doing in a year? In five years? What do you know about our company? Why do you want to work for our company? Why do you want this job? How will you fit this job in with your school work? Why should I hire you? Have you ever been fired? Explain the circumstances. What salary do you expect? When can you start working? Tell me anything else you would like me to know about you.

Rating the Job Applicant – Appendix 6.01 (9)Career ManagementSummer 2006

531

Objective 6.01

Directions: Use the form below to rate the job applicant.

ProfessionalismScoring

Excellent 15Good 10Fair 5Poor 0

Criteria ScoreGroomingClothing

Posture/mannerismsEye contact

MannersLanguage

Personality

Overall Rating: o Excellent (91-105)o Good (66-90)o Fair (31-65)o Poor (0-30)

Criteria Excellent Good Fair Poor

PreparationAttitudeMotivationQualificationsListeningAnsweringAsking questions


532

Objective 6.01

Interview Practice Questions – Appendix 6.01 (10)Directions: Write a complete sentence to answer the following questions frequently asked during an interview.

1. What jobs, including summer and part-time, have interested you the most? Why?

2. How have your education and/or employment experiences prepared for this job?

3. What are your career goals?

4. Where do you see yourself in five years?

5. Can you tell me about yourself and your background?

6. What do you consider your best qualities or strengths?

7. What do you consider your weaknesses?

8. What interests you about this job?

9. Why do you want to work for this company?

10. What did you like and dislike about your last job?

11. Which course(s) did you like best in school?

12. Last month, how many days of work or school did you miss?

13. Why should I hire you for this job?

14. How would your last supervisor or teacher describe you?

15. How would a friend describe you?

16. What motivates you to put forth your greatest effort?


533

Objective 6.01

Cover Letter Performance – Appendix 6.01 (11)Directions: Complete a cover letter/letter of application. Guidelines regarding content criteria and formatting can be found below. Use the evaluation criteria found on the Cover Letter Rating Sheet to plan and pre-evaluate your project. This work product will be included as part of the Course Portfolio.

Content Criteria/Formatting Guidelines

Cover Letters in General Short Three paragraphs Introduce you to the company Emphasize your good points

Paragraph I Introduce yourself Explain why you are writing. If you are responding to an ad, mention where you saw the ad and the date it appeared. If you are not responding to an ad, explain the type of work you are looking for. Express interest in the company.

Paragraph II Describe your qualifications. Emphasize relevant experience or school work. Show how your abilities match the job description. Emphasize how you can benefit the company.

Paragraph III Indicate what action you plan to take. State that you will stop by on a certain date or that you will call to arrange an interview. Include information on how and where you can be reached. End with a “thank you”.

Proofread Proofread carefully. Have at least one other person proofread your cover letter.


534

Objective 6.01

Cover Letter Rating Sheet

Student ___________________________Consensus Score ______________

SCALE:Above Mastery (4) Outstanding evidence of the criteriaMastery (3) Substantial evidence of the criteria, but minor flaws may be presentPartial Mastery (2) Some evidence of the criteria, but flaws existNon-Mastery (1) Little or no evidence of the criteria

Criteria 4 3 2 1FormatIncludes correct headingIncludes inside addressIncludes personal salutationConsists of at least 3 body paragraphsIncludes appropriate closingIncludes a hand written signatureNotates an enclosureWritten in standard block format

ContentIndicates interest in the positionEstablishes qualificationsRequests an interviewInformation presented clearlyRefers reader to the enclosed resumeInformation presented in concise, yet complete sentences

ConventionsCorrect spellingCorrect subject/verb agreementCorrect punctuationMaintains verb tenseSentences vary in length and structureCorrect use of transitions and connective phrases


535

Objective 6.01

Cover Letter Outline – Appendix 6.01 (12)

Name: ___________________________________Address: _________________________________

_________________________________Phone: __________________________________E-mail: __________________________________Date: ___________________________________

Employer’s name: _______________________________Employer’s title: _______________________________Company name: ________________________________Address: ______________________________________

______________________________________

Dear ______________________________________________:

Paragraph stating what is known about the company and how you learned about the job opening: __________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Paragraph stating what is known about the job opening and how you are suited to the position: _____________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

Specific description of skills, abilities, strengths that you will bring to the position: ________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________


536

Objective 6.01

Appendix 6.01 (12): Cover Letter Outline ContinuedConcluding paragraph that states how you will follow up, requests an interview

and thanks the reader for his/her consideration and time: ______________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Sincerely,

SignaturePrinted Name: _________________________________________________


537

Objective 6.01

Thank You/Follow-Up Letter – Appendix 6.01 (13)

Making another contact with the employer can often increase your chances of employment. A telephone call or a thank-you letter can do this. The thank-you letter is often the most common follow up method.

FOLLOW UP LETTER: “Out of Sight – Out of Mind”

A Thank-you letter may be typed OR neatly handwritten on personal stationary. It may also be e-mailed.

The letter should be written soon after the company or job fair interview, the next day is best!

The letter should state your continued interest in the job and your appreciation of their time spent with you during the interview.

Directions: Write a thank-you note to an employer similar to the sample below.

AFTER COMPANY INTERVIEW

6200 Waverly StreetBurlington, NC 27215

September 30, 2004

Mr. Mark J. RaynardGeneral ManagerJohnson Electronics, Inc.230 Washington AvenueGreensboro, NC 27408

Dear Mr. Raynard:

Thank you for considering me for the position of electronics technician with your company. I am very impressed with your company and the enthusiasm that your employees have about their jobs.

If you need additional information, please contact me. Thank you again for your time and interest in me. I look forward to hearing from you.

Sincerely,


538

Objective 6.01

Mark Anderson

SUMMARY STATEMENTS – Appendix 6.01 (14)

One very good way of getting an employer’s attention when reviewing your resume is to include a summary statement. Summary statements follow the career objective and can be used with any resume format. It is an overview of what you have to offer. Like the objective it is optional, but strongly recommended. Summary statements contain the following.

Years of experience (could include education/training experience)Type of environment worked inArea of specialty (education or training can be substituted for lack of experience)Brief description of your most relevant business characteristic (self-management skills)

Here are some sample summary statements:

Two years experience in clerical support and data entry, with customer services division of a midsize employer. Dependable and conscience with the ability to get the job done with minimal supervision. Committed to cooperative teamwork. Experience working with the public.

A different format would be to simply list your qualifications:

Enjoy detailed work and exhibit initiative, creativity and resourcefulness.Able to utilize organizational and problem solving skills.Reliable, efficient and capable of completing a variety of tasks.Good team player, work well with all kinds of people.

Note: Be sure to back up your statements with facts about your job responsibilities and accomplishments in the body of your resume.

Write several summary statements below:

1. ___________________________________________________________

2. ___________________________________________________________

3. ___________________________________________________________

4. ___________________________________________________________

5. ___________________________________________________________


539

Objective 6.01

Job Interview Checklist – Appendix 6.01 (15)

Directions: Use this checklist to prepare for your interview. If you can answer “yes” to all the questions you are ready. Refer to this list before every job interview.

YES NO

___ ___ 1. I can list five things about myself that make me a good candidate for this job.

___ ___ 2. I can discuss in detail each item on my resume or job application.

___ ___ 3. I can list the skills or experience that qualifies me for this job.

___ ___ 4. I have the training or education that qualifies me for this job.

___ ___ 5. I have hobbies or activities that might help me qualify for this job.

___ ___ 6. I can write down my employment history with accurate names, addresses, and date for each job ( if applicable).

___ ___ 7. If I am asked for personal references, I have the names andtelephone numbers of three individuals who have agreed to be my references.

___ ___ 8. I have documents needed for the interview, such as social security card or driver’s license.

___ ___ 9. I am dressed properly for the job I am applying for.

___ ___ 10. I have directions and have made transportation arrangements so I can get to the interview on time.

___ ___ 11. I have prepared some questions to ask the interveiwer.


540

Objective 6.01

Source: The Jobseeker, Helping NY WorkActions for Job Success – Appendix 6.01 (16)

Read the following statements about the actions of some new employees. If the action will lead to job success, write yes in the first column. If the action will not lead to job success, cross out the statement and rewrite it so the action will lead to success.

Will this action lead to success?

Action

1. Jeremy was five minutes late getting back from lunch.

2. Tanisha finished her work early and found something else to do.

3. Michael smiled and said hello to everyone.

4. Jennifer wore black nail polish.

5. When Anton made a mistake, he said it wasn’t his fault.

6. Galen asked his supervisor where he should put the newshipment of supplies.

7. Midori took a box of paper clips home.

8. Melissa noticed the tables had not been cleared yet. She asked her supervisor if she should clear them.

9. When Nancy got the flu, she called her supervisor right away to let the supervisor know that she would not be at work that day.

10. Debra told another employee she thinks her supervisor is mean.

11. Dominique always gets to work five minutes early.

12. Ahmed started rearranging the merchandise in the display.

Adapted from: Berk, Amy. TeenWork: A Guide for Finding Jobs – Teacher’s Resource Guide (2006). Goodheart-Willcox. Tinley Park, Illinois.


541

Objective 6.01

Actions for Job Success ANSWER KEY:

1. Jeremy got back from lunch on time.2. Yes3. Yes4. Jennifer wore natural nail polish.5. Anton told his supervisor he made a mistake.6. Yes7. Midori never took any supplies home.8. Yes9. Yes10.Debra never talked about anyone at work.11.Yes12.Ahmend suggested to his supervisor the merchandise should be rearranged.


542

Objective 6.01

Are These Questions Illegal? – Appendix 6.01 (17)

Read each question below. Check legal if an employer can legally ask the question. Check illegal is an employer cannot legally ask the question. Below the illegal questions, write an appropriate legal question.

Legal Illegal Question1. How old are you?

2. Do you speak Spanish?

3. Where were you born?

4. What church do you go to?

5. What is your social security number?

6. Are you a United States citizen?

7. How much do you weigh?

8. Are you married?

9. Do you have disabilities?

10. Are your parents U. S. citizens?

11. You look Indian. Are you from India?

12. I noticed your wedding ring. Do you have children?

13. I noticed that you’re wearing a head covering. What is your religion?

14. What subjects did you study in school?


543

Objective 6.01


Are These Questions Illegal? ANSWER KEY:

1. Illegal. Your specific age is not relevant unless you are under 18. Legal Version: Are you 18 years old or older?

2. Legal, although this question should only be asked if it is necessary to speak Spanish on the job.3. Illegal. Where you were born has no relevance to your qualifications for a job.

Legal Versions: Are you a U.S. citizen? Are you legally eligible to work in the U.S.?4. Illegal. There is no reason to ask this question. Your religion or religious

affiliation has no relevance to your job, unless you are applying to be a clergy person for a specific religion.

5. Legal.6. Legal.7. Illegal. You weight is not an issue. The question should address whether the

person is capable of doing a specific job-related task that might be affected by weight or strength. Legal Version: Can you lift a 45-pound box?

8. Illegal. Your marital status has no relevance to your qualifications for the job. The question should address the job-related concern of the employer. For example, the employer may be worried about whether you will be willing to travel.Legal Version: Are you willing to travel?

9. Illegal. The question should address concern about ability to do a required aspect of the job.Legal Version: This job requires you to be on your feet all day. Are you able to do that?

10. Illegal. The status of your parents is not relevant to your job application. Legal Version: Are you legally eligible to work in the United States?

11. Illegal. Where you are from or what nationality you seem to look like has no relevance to your job performance. No legal version.

12. Illegal. Whether you are married or have children is not relevant to you job qualifications. The employer may be worried whether you will be reliable or able to work evenings.

Legal Version: This job requires evening work. Are you available for such a schedule?

13. Illegal. Your religion has no relevance to your job qualifications. What the employer may be worried about is whether you will want to take days off for religious holidays.

Legal Version: Are there any times when you cannot work?


544

Objective 6.01

14.Legal.

Communicating Your Skills – Appendix 6.01 (18)

Directions: List 3 top skills that you possess that are related to a job that you wish to apply for or are qualified to apply for. Reflect on situations in your life when you have displayed the skill confidently. Describe how you can support the claim that you possess these skills in an interview situation.

SKILL 1 _______________________________________________________________

How have I used this skill confidently? _____________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

Can I support my claim? _________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

SKILL 2 _______________________________________________________________


_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________


545

Objective 6.01

_______________________________________________________________________

_______________________________________________________________________

Appendix 6.01 (18): Communicating Your Skills ContinuedCan I support my claim? _________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

SKILL 3 _______________________________________________________________


_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

Can I support my claim? _________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________


546

Objective 6.01

Creating a Life Work Objective – Appendix 6.01 (19)lifeworktransitions.com

What do you most want to do?

Where will you be best supported physically, emotionally and spiritually?

Who do you want to work for and with?

Why do you want to work?

Summary Statement Outline:I want to use my _______________skills

to___________________________________________ in a_______________________company/organization where my colleagues are__________________, my work space is___________________,and my values of __________________________will be fulfilled.

Sample life work objectives:I want to use my advising and counseling skills to help people with health related issues in my own business where my colleagues are other independents, my work space is at home in a newly renovated guest room and my values for family, autonomy, and helping society will be honored.

I want to use my accounting and interpersonal skills to help clients with financial planning in a small consulting firm where my colleagues would include a lawyer and a financial analyst, my work space would be cheerful and organized , and where by values of working with others, profit gain and recognition would be fulfilled.


547

Objective 6.01

I want to use my organizational and planning skills to efficiently manage employees and the production of new computer applications in a fast paced high tech company, where my colleagues are smart, laid back and lots of fun, my work space is centrally located so that I can always know what is going on, and my values of profit gain, knowledge and leadership will be fulfilled.

DEVELOPING A CAREER OBJECTIVE – Appendix 6.01 (20)

“A resume without an objective is like a book without a title”, states Jay L. Stahl, managing director of Right Associates in Raleigh, NC.

By trying to keep many career options open and not using an objective, clients/students may give the message to employers that they are not focused, do not have any goals and diminish the possibility of being called for an interview.

Seniors attending job fairs or looking for full time employment need to design a resume, including a career objective that is flexible to entice the varied employers who attend, while giving a statement of the strengths he/she has to offer. This can be done as follows:

A CAREER OBJECTIVE HAS THREE KEY PARTS:

1. Level of position for which one is applying.For high school students this primarily will be “entry level positions”.Example: CAREER OBJECTIVE: Obtain an entry-level position…

2. Type of business, industry or career area sought.Keep this generic, such as manufacturing, construction, health or human services, sales, etc. Example: CAREER OBJECTIVE: Obtain entry-level position in the hospitality industry…

3. State the major strengths you have to offer this employer.

Be sure there are examples of these strengths in the resume either as a volunteer, club activity, or work experience. The career objective is the first part of the resume the interviewer will see. It can start the interview process with a focus.

EXAMPLES OF CAREER OBJECTIVES FOR STUDENTS:

Obtain an entry-level position in a business or industry using my strengths in clerical procedures and customer contacts.

Obtain an entry-level position in an industrial or manufacturing environment using my strengths in mechanical abilities and warehouse duties.


548

Objective 6.01

Obtain an entry-level position in a health or human services facility using my strengths with individual care and personal attention to needs of others.

Interviewing – Appendix 6.01 (21)

Directions: Alison is interviewing for a job as a typist in a business office. What advice would you give her at each step of her interviewing process?

1. Calling to set up a time:

2. Being on time:

3. Appropriate appearance:

4. Polite greeting:

5. Asking good questions about the position:

6. Explaining her interest in the job:

7. Stating her qualifications:

8. Telling personal things about herself that are interesting and unique:

9. Politely leaving:


549

Objective 6.01

10.Sending a follow-up letter:

Job Ideas Summary – Appendix 6.01 (22)

WORKPLACE IDEAS

In the Workplace column, list the five workplaces that interest you the most. In the Job Ideas column, list at least one job that you could do now at each workplace.

Workplace Job Ideas

Why do these workplaces interest you?

Which of the jobs listed above would you like to work? Why?


550

Objective 6.01


Workplace Ideas – Appendix 6.01 (23)Directions: Listed below are some places where you might find a job. Circle all the ones that interest you. Then check the five that interest you the most. Even though you may not be qualified for a professional job, most places need at least some entry-level or unskilled workers. For example, airports, colleges, and hospitals need people to work in offices and mailrooms, to clean, and to serve food.

advertising agency health club radio stationairport horse stables real estate agencyamusement park hospital recording studioanimal hospital hotel/motel recreation centeranimal shelter house of worship recycling centerantique dealer restaurantautomobile showroom house cleaning service retail storebakery janitorial service shipping servicebarber shop laboratory shoe repair shop

beauty salon landscaping service social service officebusiness office laundry service sports clubcatering company lawyer’s office telemarketing child care center library television stationclothing store magazine office theatercollege marina tour operatorcommunity center museum train stationcomputer store newspaper transportation companyconstruction company nursing home travel agencycountry club overnight camp universityday camp package delivery service veterinarian’s officedepartment store park(local, state, national) video storedry cleaner parking garage warehousefarm pest control company wedding servicesfast-food restaurant pet shop zooflorist photocopy shop ____________________gas station photography studio ____________________golf course plant nursery ____________________government(local) playground ____________________grocery store printing company ____________________

Identify entry-level jobs for the 5 places that interest you the most.1. ____________________________________2. ____________________________________


551

Objective 6.01

3. ____________________________________4. ____________________________________5. ____________________________________

Why do these jobs appeal to you?Adapted from: Berk, Amy. TeenWork: A Guide for Finding Jobs – Teacher’s Resource Guide (2006). Goodheart-Willcox. Tinley Park, Illinois.

Know Your Interests – Appendix 6.01 (24)Directions: Below is a list of interests. Circle the ones that interest you most or things you like to do. If you have interests not listed, add them to the end of the list. When you are done, choose your top five and place a check mark by them.

acting football planning partiesairplanes foreign languages plantsanimals furniture playing an instrumentanimation gardening poetryarchitecture golf politicsarts and crafts government psychologybaking hair design public speakingballet health radiobaseball hiking readingbasketball history real estateboats hockey religionbooks home decorating roller coasterscars horses singingchemistry hospitals stampschess ice skating stock marketchildren insects strength trainingcleaning things jewelry surfing the Netcomedy keyboarding swimmingcomputer games knitting talking with peoplecomputers law teachingcooking law enforcement telephonescrossword puzzles making clothes trainscurrent events math traveldiseases military battles vegetarian dietdriving a car or truck model airplanes video gamesdrawing museums Web siteselectronics music weight liftingendangered species newspapers wildlifeEnglish nutrition writingenvironment organizing things _______________fashion painting _______________fish photography _______________flowers physical therapy _______________food physics _______________


552

Objective 6.01

Based on the items you identified, what are some possible job choices?


Lesson 6 - Other Employability Skills – Appendix 6.01 (25)Source: http://www.coe.uga.edu/workethic/less6.htmLearning Goal: To examine employability skills related to work ethic and to identify key characteristics which are important for success in the information age workplace.

IntroductionThree primary components of work ethic have been identified as interpersonal skills, initiative, and dependability. This lesson will focus on specific employability skills and personal characteristics which are drawn from all three work ethic components. Some of these are very practical like learning to prepare a resume. Others are more difficult to describe or develop like not being overly shy, looking people in the eye when talking with them, and proper ways to greet someone you meet. Learning about these types of skills and practicing them are certain to enhance your ability to seek, secure, and be successful on the job! Think for a moment about the steps necessary when you start a new job; filling out an application, going for your first interview, and spending your first day on the job. This will have already happened for some people, but for others it is on the horizon. Think about your answers to the following questions: How do you decide where you would like to work? When, where, and how should you pick up the application? Do you fill it out there or should you take it with you? How do you schedule your first interview? What is expected of you at the interview? What types of skills are employers looking for? How should you present yourself? What is the first day of work like? What should you do if the job is not what you expected? How do interpersonal skills, initiative, and dependability skills influence success in the work you do now or the work you will do in the future? Many employers have been asked over the years to list the most important skills and characteristics they look for when hiring new employees. Among the more common answers are good communication skills, positive attitude, and the ability to be dependable, punctual, and responsible. Personal characteristics which are important include dressing properly, being polite, and displaying self-confidence.

Assignment 1: Certain skills are important for filling out applications, interviewing for jobs, and handling yourself on the job. Read the bulleted points and think of how each of these relate to your own practices.

Dress appropriately when applying, interviewing, and arriving for work. Apply for jobs alone.


553

Objective 6.01

Write down pertinent information regarding your personal and work-related references, the types of job skills you possess, and your personal information (i.e. SS#) to have ready when applying for a job.

Seek out someone to help you practice interviewing skills such as handshakes, eye contact, manners, and verbally expressing yourself.

BE ON TIME!

Appendix 6.01 (25): Other Employability Skills ContinuedConsider the following scenarios. What actions are helpful and which ones could have been done better?

Scenario 1 John was driving two friends home from school when he remembered that he wanted to fill out an application at the Builda Bigger Burger restaurant. He had seen a want ad posted in the front window. Since the restaurant looked busy, John's friends came inside with him to get a sandwich while he asked for an application. A couple of their friends showed up and they all got to laughing and goofing around. Finally, the counter was clear, so John asked for an application and he left with his friends.

The Good The Bad The Ugly

Scenario 2 Kim has arrived for her first job interview wondering why she scheduled her appointment so close to the time for her dental appointment. The work she had done at the dentist took longer than expected and her mouth is so numb from the anesthesia that her speech is slurred and she keeps accidentally biting her tongue. Now she is nervous, thinking about what will happen during the interview. She is already five minutes late and is considering either calling to reschedule the appointment or just not showing up at all. Perhaps she can call tomorrow and say she had the appointment written down incorrectly on her calendar. She decides to go ahead to the interview anyway and arrives ten minutes late.


Scenario 3 Tyler is meeting the Vice-President for Operations of the company for the first time. He is somewhat nervous about meeting her because he knows she is a very influential person in the company. The franchise has several restaurants in it and Tyler hopes to someday become the manager of one of them. In particular, he has his eye on one that is planned for the community near his home. He now has to travel about thirty minutes each way to reach the restaurant where he works right now. As the V.P. arrives and enters the building, Tyler has just come from the kitchen. His hands are damp because the paper towel dispenser was empty and is on his way to get another roll from the storage room.


554

Objective 6.01

His manager stops him and introduces the V.P. She reaches her hand out to greet him with a handshake.


Treasure Chest of Skills – Appendix 6.01 (26)

It is often difficult for us to identify the skills we possess and connect them to the skills needed for a career. This activity will help you select words to identify the things you are good at and then compare them to a career that interests you.

Select 10 words that describe you from the Resume Word List and write your list below.

RESUME WORD LIST

ACTION VERBS THAT DESCRIBE YOUR FUNCITONAL SKILLSActed Calculated Decided Evaluated Governed Investigated MonitoredAdapted Chartered Defined Examined Guided Judged MetAddressed Checked Delegated Expanded Handled Kept ModeledAdministered Classified Delivered Experimented Headed Learned

ObservedAdvised Coached Designed Extracted Helped Lectured ObtainedAllocated Collected Detected Facilitated Identified Led OfferedAnalyzed Communicated Directed Filed Illustrated Lifted OperatedApproved Compared Documented Financed Imagined Listened

OrderedArranged Completed Drove Fixed Implemented Logged PerformedAscertained Computed Dug Followed Improved Made ReceivedAssisted Conceived Edited Formulated Improvised Maintained TaughtAttained Coordinated Eliminated Founded Increased Managed UtilizedAudited Copied Empathized Gathered Indexed Manipulated VolunteeredBrought Counseled Enforced Gave Initiated Mediated WorkedBudgeted Created Established Generated Inspected MemorizedBuilt Dealt Estimated Got Interpreted

SKILL VERBS THAT DESCRIBE YOUR FUNCTIONAL SKILLSAchieve Deliver File Make Produce Repair Take InstructionAct Draw Finance Manage Promote Research TalkAdministered Edit Imagine Manipulate Publicize Schedule Teach/TrainAnalyze Elicit Implement Motivate Purchase Select TellAssemble Eliminate Improve Negotiate Question Sell TroubleshootBuild Emphasize Improvise Observe Raise Sense TutorCalculate Enforce Increase Organize Read Separate TypeCommunicate Establish Influence Originate Realize Serve UmpireCompose Estimate Interview Paint Reason Service UnderstandConsult Evaluate Invent Perceive Receive Set UnifyControl Examine Judge Perform Recommend Sew UpgradeCoordinate Expand Keep Persevere Reconcile Shape UseCopy Experiment Lead Persuade Record Speak UtilizeCount Explain Learn Photograph Recruit Study Verbalize


555

Objective 6.01

Create Express Lecture Pilot Reduce Summarize WeighDebate Extract Listen Plan Refer Supervise WorkDefine Figure Maintain Problem Solve Remember Supply Write

ADAPTIVE SKILL WORDS THAT DESCRIBE YOUR PERSONAL TRAITSActive Creative Efficient Firm Mature Pleasant Sense of HumorAdaptable Dependable Energetic Honest Methodical Positive SensitiveAdept Determined Enterprising Innovative Objective Productive SincereBroad-minded Diplomatic Experienced Instrumental Outgoing Reliable SuccessfulCompetent Disciplined Fair Logical Participate Resourceful TactfulConscientious Discreet Forceful Loyal Personable Self-reliant Versatile

Appendix 6.01 (26): Treasure Chest of Skills ContinuedCreate a sentence for each skill word that reflects your abilities. For example if you selected the word organize, your sentence might read: I am recognized for my ability to organize activities in the Career Club.

a.

b.

c.

d.

e.

f.

g.

h.

i.

j.

Using the Career Choices tabloid or www.nccareers.org, research a career to identify skills related to this career.


556

http://www.nccareers.org/

Objective 6.01

Lesson 2 - What is Work Ethic? – Appendix 6.01 (27)Learning Goal: To understand what work ethic is and to recognize related worker characteristics that employers are seeking.

DefinitionThe work ethic is a cultural norm that advocates being personally accountable and responsible for the work that one does and is based on a belief that work has intrinsic value. The term is often applied to characteristics of people, both at work and at play. In sports, for example, work ethic is frequently mentioned as a characteristic of good players. Regardless of the context, work ethic is usually associated with people who work hard and do a good job. Research has shown that the many characteristics of work ethic can be summarized using three terms -- interpersonal skills, initiative, and being dependable. These terms serve to organize the instructional materials presented by this web site. They also can provide a concise way to remember what work ethic is all about.

How is your work ethic?An instrument that has been developed to measure work ethic is the Occupational Work Ethic Inventory (OWEI). This instrument has been used extensively in research and the electronic version is available to provide a basis for comparing your work ethic to that of others. The inventory provides scores for interpersonal skills, initiative, and being dependable will allow you to determine how you rate on these important areas.

Assignment 1: Select and click the submit button to electronically take the OWEI. Copy or print out your scores for use in class discussion. Try to be honest as you answer and consider carefully how you are now at work or how you expect to be if you do not have a job at this time.


557

http://www.coe.uga.edu/cgi-bin/cgiwrap/~rhill/new_owei/owei.pl

Objective 6.01

Source: http://www.coe.uga.edu/workethic/less2.htm

Rating Work Behavior – Appendix 6.01 (28)

How well would you do on the job? Rate yourself on these ten items having to do with job performance, work habits, and attitudes in terms of your schoolwork.

Excellent Very Good Average Fair Poor

1. Productivity 5 4 3 2 1

2. Quality of work 5 4 3 2 1

3. Judgment 5 4 3 2 1

4. Safety consciousness 5 4 3 2 1

5. Care of equipment 5 4 3 2 1

6. Attendance & punctuality 5 4 3 2 1

7. Cooperation 5 4 3 2 1

8. Interest & enthusiasm 5 4 3 2 1

9. Honesty 5 4 3 2 1

10. Loyalty 5 4 3 2 1

After you have rated yourself, discuss your ratings with a classmate or your teacher.


558


Objective 6.01

Are there any areas in which they feel that you have rated yourself too low? Why?

Are there any areas in which they feel that you have rated yourself too high? Why?

What are your weakest areas? What can you do to improve in these areas?

INSTRUCTIONAL HAND-OUTS


559

Objective 6.01

HOW TO WRITE A COVER LETTER

A cover letter can sometimes be even more important than the resume. It will actually “sell” the reader on the idea of reading your resume. Cover letters should always accompany a resume and should always be individualized to the employer you are sending it to.

An effective cover letter:

Is tailored to a specific position in a specific organization (matches your qualifications with the requirements of the job).

Show why the employer should read your resume

Demonstrate your knowledge of the hiring organization and the job.

States how you heard about the opening, through a person, job listing, ad, etc.

Is straightforward, businesslike, and positive.

Is typed neatly, error free and on good quality paper.

Is no longer that one page.

Is addressed to a specific person. Avoid using “Dear Sir” or “To Whom It May Concern.” If you are unsure to whom is it addressed to use – “Dear Hiring Manager, Dear Manager, Dear Human Resources Manager, or Dear Recruiter.”


560

Objective 6.01

Developing a Cover Letter

Cover Letters in General Short Three paragraphs Introduce you to the company Emphasize your good points

Paragraph I Introduce yourself Explain why you are writing. If you are responding to an ad, mention where you saw the ad and the date it

appeared. If you are not responding to an ad, explain the type of work you are looking for. Express interest in the company.

Paragraph II Describe your qualifications. Emphasize relevant experience or school work. Show how your abilities match the job description. Emphasize how you can benefit the company.

Paragraph III Indicate what action you plan to take. Say that you will stop by on a certain date or that you will call to arrange an

interview.


561

Objective 6.01

Include information on how and where you can be reached. End with a “thank you”.

Proofread Proofread carefully. Have at least one other person proofread your cover letter.

SAMPLE COVER LETTERMATCHING REQUIREMENTS FORMAT


562

Objective 6.01

September 20, 2004

MBE, Inc.Box 2394Hometown, North Carolina 27512

Dear Manager:

I am interested in the general office clerk position you advertised in Sunday’s Times and Record. My resume is enclosed for your review. The following list matches my qualifications to your requirements.

Your Requirements My Qualifications

One year office experience Worked part time for three years

Knowledgeable of computers Successfully completed training in Microsoft Office 2000

Previous related experience Excellent communications skills – Verbal and written. Cashier and Retail sales experience.

Thank you for your time and consideration. I look forward to discussing my qualifications with you at your earliest convenience.

Sincerely,

Mary Fox

Enclosure

SAMPLE COVER LETTER


563

Objective 6.01

Your AddressDate

Mr. Ben StewartRegional Manger, First In Food, Inc.222 Peabody Industrial PartRaleigh, North Carolina 26702

Dear Mr. Stewart,

I was excited to learn that your company plans to open ten new restaurants in this area by the end of next year. Your restaurants have always been a favorite of mine. A mutual acquaintance, Mary Walters told me you are interested in hiring managers with proven organizational abilities, a willingness to learn and a high level of commitment to the company’s goals. I have these qualifications and enclosed my resume for your review.

With two years experience working in food restaurant management and a recent Associates Degree in Business Administration, I have obtained the skills, knowledge and dedication to succeed at First In Food, Inc. In my previous position, I led our team in winning “Restaurant of the Year” for two consecutive years. We also maintained the lowest employee turn over rate and increased sales by 25%.

I look forward to meeting you, learning more about your expansion in this area, and discussing my qualifications with you at your earliest convenience. I can be reached at 555-3456.

Sincerely,

Mitch Stevens

Encl.

Sample Cover Letter


564

Objective 6.01

18 Pritchard BoulevardNew Bedford, MA 02740February 14, 2008

Ms. Kathy HardingKatie’s Kraft Shop84 Kendall HighwayNew Bedford, MA 02740

Dear Ms. Harding

My name is Darlene DeSilva. I am a high school sophomore seeking a part-time job in the arts and crafts field. Your store is one of my favorites. I would like to know if there are any job openings at your store.

You will see from my resume that I am active in school art. I enjoy sewing, knitting, and ceramics. You may not know my name, but you would recognize my face. We speak with each other when I am in the store. I am familiar with the products you sell. I am friendly and would make a good sales person.

In a few days, I will visit your store and talk with you. If you wish, please feel free to call me. My phone number is (508) 555-0093.

Thank you.

Yours truly,

Darlene DeSilva

JOB SEARCH ON THE INTERNETCareer ManagementSummer 2006

565

Objective 6.01

Below are a few popular web sites for job search information. For a more extensive list of job search web sites, see the “Additional Resources”, Section V.

Job Search Clearinghouses:

The Riley Guide www.rileyguide.comDirectory of employment and career information sources and services on the internet.

Job Hunters Bible www.jobhuntersbible.comCareer and job information clearinghouse developed by Richard Bolles, author of “What Color is Your Parachute”.

Job Search Sites:

NC Job Bank www.ncesc.comJob listings for jobs throughout North Carolina and the NC State Job Application is here for downloading to your computer.

NC Office of State Personnel www.osp.state.nc.usJob listings for jobs in state government by location or by agency.

America’s Job and Talent Bank www.ajb.orgJob listings, resume postings and a computerized network that includes state Employment Service offices job listings.

Career Builder www.careerbuilder.comJob listings from major newspaper including: The Boston Globe, Chicago Tribune, Los Angeles Times, Washington Post and many more.

Career Magazine www.careermag.comJob listings, employer profiles, news articles, and discussion groups.

Career Resource Center www.careers.orgJob information with more than 1,300 career related web sites.

Monster Board www.monster.comJob listings of over 48,000 jobs in all fields, accepts resume and applications.

THE FUNCTIONAL SKILLS RESUMECareer ManagementSummer 2006

566

http://www.monster.com/

http://www.careers.org/

http://www.careermag.com/

http://www.careerbuilder.com/

http://www.ajb.org/

http://www.osp.state.nc.us/

http://www.ncesc.com/

http://www.jobhuntersbible.com/

http://www.rileyguide.com/

Objective 6.01

The functional resume organizes your experience by areas of skills, avoiding a strict reliance on chronology. Functional titles or skill clusters are used or organize your skills from various places of employment, volunteer or educational experiences. The functional resume is an excellent tool for career changers, job seekers re-entering the job market after a period of not working and for students finishing a degree or program area, which qualifies them for work differing from their previous employment.

Writing a Functional Resume: Determine the functional titles that best describe your skill area and are most closely

related to your job target.

Include summary statement.

Within each functional area stress your accomplishments, results, or abilities.

Include all relevant accomplishments without identifying the place of employment or voluntary situation in which it took place.

List your education, relevant courses or degree at the top of the resume if it was completed with in the last five years.

List work experience at the bottom, giving dates, company name and title.

Keep length of resume to one page, two maximum. If using a second page, type your name only on upper corner of second page.

FUNCTIONAL FORMAT

NAME – type full name in large printE-MAIL ADDRESSSTREET ADDRESSCITY, STATE, ZIP CODE(AREA CODE) TELEPHONE NUMBER

OBJECTIVE – although optional, either career highlights or objective gives reader the messages of your career goals and your focus.SUMMARY STATEMENT – (optional)EDUCATION – if you are a recent graduate, place your education here, list your diploma, degree, certificate, name of school and location, relevant courses and GPA (optional).FUNCTIONAL TITLE (S) – Select two or three skill areas in which you are interested. Examples: Customer Service, Sales & Marketing, Office Technology, Graphics & Design, Medical Services, Food Service, Hospitality, Horticulture, etc. List them in order of your interest and skill level. State accomplishments or qualifications you have under each title.WORK EXPERIENCE

date job title company name, city, statedate job title company name, city, state


567

Objective 6.01

FUNCTIONAL RESUME SAMPLEDOUGLAS R. JONES

425 Murphy RoadGoldstown, North Carolina 23211

(706) 234-5555

OBJECTIVETo obtain a position in a business office utilizing my strengths in customer

service, computer knowledge and accounting.

EDUCATIONWilliams High School, Williamston, NCDiploma, 1995Continuing education courses through area technical centers in: Visual Basic, Windows, Word, Excel, and Access

CUSTOMER SERVICE Handled retail and food service customers for four years with speed and accuracy Awarded employee of the month for outstanding service and excellent attendance

OFFICE TECHNOLOGY Demonstrated skills and competency in clerical procedures through work and training

including:Typing Billing Record keepingFiling Fax Shipping materials

Handled variety of office duties including receptionist, data entry, multi telephone lines

ACCOUNTING Ordered, stocked and distributed office supplies for entire company Assisted controller in general ledger, payroll, accounts receivable/payable Distributed accounting reports to all department mangers on time

EMPLOYMENT HISTORY1999 – 2002 Counter sales R & B retailers1998 – 1999 Officer assistant Goodson’s Rental Properties1995 - 1998 Cashier, wait staff Crossroads Restaurant & Grill

THE CHRONOLOGICAL RESUME


568

Objective 6.01

The chronological resume emphasizes work experience. It is the preferred style of resumes by employers because it enables them to quickly match your previous work experience to their immediate needs. Recent graduates can use it to show their part-time, co-op, and summer employment as relevant work experience.

Writing a Chronological Resume: Use a career objective to market your strengths and skills without limiting your

options. See the preceding pages for more information on career objectives. Use a summary statement, 3-4 statements about who you are, your experience and

credentials. Start with your most recent position and work backward. Give the name of the

company, city, state, job title, major duties and accomplishments. Keep your job objective in mind and emphasize the duties and accomplishments that

publicizes your strengths and for which the employer is looking. Use action verbs to start each phrase or sentence. Use lists preceded with bullets for easier reading. If you have completed a relevant course or received a diploma/degree in the last five

years, it should go at the top of the resume; otherwise education should be listed at the bottom. Keep the length of your resume to one page, two at maximum. If you use a second page, be sure to type your name on the top of page 2.

CHRONOLOGICAL FORMAT

NAME – State full name, type in bold and use a large type

E-MAIL ADDRESSSTREET ADDRESSCITY, STATE, ZIP CODE(AREA CODE) TELEPHONE NUMBEROBJECTIVE – indicate the position of general type of job you are seeking.SUMMARY STATEMENT – (optional)EDUCATION – if you are a recent graduate, place your education here, list your diploma, degree, certificate, name of school and location, relevant courses (may be a separate section). GPA may be appropriate.WORK EXPERIENCE – list each job separately starting with your present job or most recent job first, state your position, major responsibilities, duties and accomplishments.SKILLS – list relevant skills. Skills include the machines you can operate, computer hardware, software in which you are competent. Examples: operate a cash register, copier, fax machines, IBM computer, Macintosh computer, Word Perfect.ACTIVITIES – extracurricular activities, community activities are all appropriate if space permits and if relevant to your job objective.

CHRONOLOGICAL RESUME SAMPLE


569

Objective 6.01

ANITA [email protected] Harrison Ave.

Yourtown, North Carolina 21011(919) 230-5555

OBJECTIVE

Hotel or restaurant management trainee

SUMMARY STATEMENT Two years experience in all aspects of restaurant business. Proven customer service and organizational skills. Dependable, conscientious and able to handle a variety of tasks simultaneously.

WORK EXPERIENCE

Perry’s Restaurant, Smalltown, NC 2002-present

Restaurant Hostess Greeted customer quickly and assigned them to appropriate section. Handled customers’ questions, complaints and inquires to assure customers

satisfaction. Assisted wait staff with necessary duties to increase table accessibility and turnover. Handled cashier’s duties of processing charges, direct billings and cash sales. Reconciled cash register at closing of restaurant. Audited supply report and customer’s record for accuracy.

Wait Staff 2000-2002 Greeted assigned customers with enthusiasm and communicated daily specials,

house requests to over 75 individuals daily. Handled banquet room including set up of food and beverage tables. Waited on

customers as detailed in instructions and provided hospitality as requested. Performed kitchen duties including assisted with specialty chefs, dishwasher and bus

crew as needed.

Regional Grocery Store, Anothertown, NC 1998-2000

Cashier Checked and processed grocery orders. Reconciled cash drawer daily.

EDUCATION

Taylor Community College, Taylor, NC 1995-1998Continuing Education Courses: Hospitality, Business Management, Supervision

THE ELECTRONIC RESUME


570

mailto:[email protected]

Objective 6.01

The electronic resume will be read (scanned) by a computer and placed in a database. The format may be chronological or functional. It must contain keywords and a keyword summary. Keywords are nouns that state your job title, duties and accomplishments. The keyword summary should contain the targeted job title and alternative labels, as well as previous job titles, skills, software programs, and language known to the particular industry, profession or occupation. It is important to note the resume will be read by a computer first, and a human second. If it does not contain the “keywords” the employer has requested the computer to search, a hiring professional will not see it. See the following pages for sample keywords.

Writing an Electronic Resume: Choose the most likely keywords and arrange them in an appropriate order. Use the typeface most easily read by a computer: Helvetica, Times Courier and a font size

between 10-14 point (name should be 14). Avoid italics, script, underlining, graphics, shading, boxing, vertical and horizontal lines,

columns the computer has difficulty reading these. Bold type and solid bullets are OK. Use smooth white paper (8 ½ x 11), black ink with laser quality print. Use abbreviations carefully. Avoid stapling or folding the resume and cover letter. Words in the fold may not be scanned

correctly. Provide sufficient white space.

ELECTRONIC FORMAT

NAME – Large print, bold without any fancy layoutsE-MAIL ADDRESS

STREET ADDRESS

CITY, STATE, ZIP CODEAREA CODE TELEPHONE NUMBER – To ensure separation of words and categories, leave plenty of white space instead of parentheses. Example: 919 772-5555.

OBJECTIVE – optional, unless applying for specific job title employer is seeking.

KEYWORD SUMMARY – approximately 25 words that best sell you stated in nouns. Include job title, duties, skills, and interpersonal skills.

EDUCATION – if you are a recent graduate, place your education here; list your diploma, degree, certificate, name of school and location, relevant courses. GPA is optional.

SKILLS – relevant to job objective not previously state in Keyword Summary. May include transferable, technical and computer skills. Bulleted single column list scans the best.

WORK EXPERIENCE – list each job separately starting with your present job or most recent job first, state your position, major responsibility, duties and accomplishments.

ACTIVITIES, HONORS, AWARDS – extra curricular activities, community activities, sports, etc. are appropriate if space permits and is relevant to your job objective.

See sample Electronic Resume. (From: Electronic Resume Revolution by Joyce Lain Kennedy & Thomas Morrow, John Wiley

ELECTRONIC RESUME SAMPLE


571

Objective 6.01

Kathy S. [email protected]

2457 Lakemont DriveRaleigh, NC 27810

(919) 733-6456

OBJECTIVE: Drafter

KEYWORDS

Blueprint. Process Flow Diagram. Drafting, Instrumentation Diagrams. Auto CAD 14.0. Harvard Graphics 4.0. Lotus Suite. Excel. Document Control files. Structural. Engineering. Electrical. Civil.

DRAFTING SKILLS

Process Flow DiagramsPiping and Instrumental on Auto CAD 14.0Charts and graphics using Harvard Graphics 4.0 and PowerPoint 97 softwareCharts on Lotus Suite and ExcelMaintain Document Control files and documentationMaintain bills of material using Excel

WORK HISTORY

DrafterRaleigh Blueprint & Design.Raleigh, NC1999-2003

DrafterEdwards EngineeringGreenville, NC1995-99

EDUCATION

Wake Technical Community College, Raleigh, NCAssociate of Applied Science Degree, 2002Major: Mechanical Engineering Technology


572

mailto:[email protected]

Objective 6.01

COMBINATION RESUME SAMPLEWILLIAM SMITH 1710 Miller Road

Langton, MI 48880(615) 555-6789

CAREER OBJECTIVEElectronics Technician

EDUCATIONAssociate Degree, Applied Science, Electronic Technology with Digital Emphasis. Lansing Community College, Lansing, Michigan. June 2003

SKILLS AND ACCOMPLISHMENTSANALYZED AND REPAIRED circuit boards and electrical machines in 200 hours of laboratory time. Hands-on experience required the application of classroom theory.

DESIGNED AND CONSTRUCTED complete working model of conveyor supply line. System worked with 100 percent accuracy. Received one of the highest grades given for this project.

OPERATED TEST EQUIPMENT set-up and used oscilloscopes, multimeters, ohmmeters, volunteers, and automatic testing machines.

TECHNICAL REPORT WRITING skills developed in class through co-op experience. Able to express complex subject matter in understandable terms.

MATH AND ANALYTICAL skills learned through analytic geometry and calculus.

EXPERIENCEELECTRONICS TECHNICIAN, ABC Electronics, Langston, Michigan (1997-2000). Employed through student cooperative education program for three terms. Received grade of A from employer each term.

RADIO REPAIRMAN, Jones Radio Repair, Langton, Michigan (2000-2004). Reached through student cooperative education program for three terms. Received pay raises based on performance.

OTHERExcellent set of working hand tools. Good hand-eye coordination; able to manipulate small objects effectively.

REFERENCESAvailable upon request


573

Objective 6.01

Resume Development Checklist

Category Can Be Improved By GoodOverall appearance: Resume is neatly and

accurately typed with no errors in grammar, spelling.

Adequate white space and margins are used.

Points are graphically highlighted.

Most important “selling” points are at after the job objective.

Resume is brief and relevant. Resume is printed on quality

paper. Resume looks professional.

Objective: Clear, short statement geared

to the employer’s needs. Includes job title and your

special skills.

Education: All relevant honors, awards,

training, education, and special skills are included.

Schools are listed in reverse chronological order.

Experience and Skills: Work history is listed in reverse

chronological order with dates included.

Company name, city, state, job title are included.

Skills and accomplishments are clustered.

Skills and accomplishments are written in short, clear phrases.

Accomplishments from paid and volunteer work are included.


574

Objective 6.01

References: You have prepared a reference

list of names, phones numbers, and other pertinent information.

You have asked permission from the references to use their name.

Summary: The resume sells the writer. The resume has a cover letter.


575

Objective 6.01

WHAT EMPLOYERS ARE LOOKING FOR IN AN INTERVIEW

Some questions are asked in almost every typical interview. They include:

tell me about yourself why do you want to work here what are your goals

Even when we prepare for these questions, sometimes we wonder “Why did they ask that question?” or “What were they really looking for during the interview?” Also note many interviews are now performed as a team. Two or more people will be asking questions. This can cause further difficulty in positioning, eye contact and feeling overwhelmed by the questioning. It may help to focus on the person who is asking the question and not glancing at the other people. Trying to pick up on the reactions of others in the room may distract you from answering the questions with clarity and enthusiasm.

QUESITONS TO EXPECT AND WHAT THE EMPLOYER EXPECTS

1. Tell me about yourself. Interviewer is breaking the ice and you are setting the tone for interview. Mention a few personal, job related or education related skills or accomplishments. Samples: “I am a recent graduate of … school where I played tennis and was a member of the … club. In school I enjoyed my English and computer classes … I worked in the summer as a lifeguard and assisted the swim team coach.” It is not necessary to give too much detail or go back to childhood activities.

2. Why do you want to work here? The interviewer(s) want to know how much you know about their company, including its products and services. This is where the prior research on the company is crucial.

3. What are your career goals? Most of the time, employers are looking for someone to stay in the job for awhile. Therefore, career goals of returning to school, starting your own business or moving to a different location will not be appropriate. They are checking to see if you are really interested in the job or just waiting for the next opportunity. If your career goals fit with the direction the company is moving, then your chances for getting hired have increased. “A career goal is to be the top sales person in xxx amount of time; my immediate goal is to gain more experience in this field and then long term be able to grow as the company grows.”

4. Give me an example of … This can be one of the most difficult questions to prepare for since you have not idea what will be asked. Go to the interview prepared with specific examples of when you used your skills, especially skills in: leadership, stress management, team building, persistence, and problem solving.


576

Objective 6.01

Behavioral Interviewing

What is Behavior Based Interviewing?Behavior based interviewing focuses on experiences, behaviors, knowledge, skills, and abilities that are job related. It is based on the belief that past behavior and performance predicts future behavior and performance. You may use work experience, activities, hobbies, volunteer work, school projects, family life – anything really – as examples of your past behavior. There is a strong trend towards this type of interviewing. Always prepare for a behavioral interview.

How Are Behavioral Questions Different from Other Types of Interviewing Questions?

There are 3 types of questions typically found in interviews:1. Theoretical questions – Questions that place you in a hypothetical

situation. These questions are more likely to test your skill at answering questions rather than in doing a good job. Example: How would you organize your friends to help you move into a new apartment?

2. Leading questions – Questions that hint at the answer the interviewer is seeking by the way they are asked. Example: Working on your own doesn’t bother you does it?

3. Behavioral questions – Questions that seek demonstrated examples ofBehavior from your past experience and concentrate on job related functions. They may include:

Open-minded questions – these require more than a yes or no response. They often begin with “Tell me…”, “Describe…”, “When…” Example: Describe a time when you had to be flexible in planning a work load.

Closed-ended questions – Used mostly to verify or confirm information.Example: You have a degree in psychology, is that correct?

Why questions – Used to reveal rationale for decisions you have made or to determine your level of motivation.Example: Why did you decide to major in Psychology ( or what ever your major is)

How Can I Best Answer Behavior – Based Questions?Think of “PAR for the Course”. A complete answer to a behavior-based question must explain the task or problem for which you were responsible, the specific action you took, and the results of your actions. Your answer must contain all of these components to be a PAR answer. Tell the interviewer a “story” (with a beginning, a middle, and an end) about how you used a practical skill.


577

Objective 6.01

Behavioral Interviewing Continued Problem (P) – Think of a problem you had to solve at work, home or in

school. Example: a deadline was approaching on a team project and one team member was not finished with her portion.

Action (A) – What action did you take … I called the rest of the team members and asked for their input. We collectively decided to extend her deadline by ½ a day and to be prepared for an extended time for our last meeting. One person was assigned to this person to continue to coach her to complete the assignment on time.

Result (R) - What happened… A more collaborative effort was needed to finish the presentation and team members had to adjust their time management skills. The presentation went well and the project was finished on time. We learned about time management, flexibility, confronting team members and leadership styles in the process.

Be prepared for the following:A. Who do you admire the most and why?B. Tell me about a time you had to juggle a number of work priorities. What did

you do?C. You can work weekends occasionally can’t you?D. What is your idea of the perfect job?E. How do you handle stress?F. What do you prefer – to be a leader or a follower? Why?G. Give me an example of your leadership style.


578

Objective 6.01

Questions an Employer Cannot Legally Ask You on an Application Form or in a Job Interview

SUBJECT ILLEGAL QUESTIONS

Age

How old are you? What is your birth date?

Exception: It is legal for an employer to ask you to prove that you are over 18. If you are younger that 18, the employer can ask for your birth date and request verification.

Arrest Have you ever been arrested?

Exception: The employer can ask if you have ever been convicted of a crime.

Disabilities

Do you have any disabilities? What is the nature of your disability?

Exception: The employer can ask if you are capable of doing the job you applied for. For example, if the job requires you to lift and move 10-pound bags of cement, the employer can ask you whether you can do so. The employer can even ask you to demonstrate that ability.

Marital Status/Sex

Are you married? Are you divorced, widowed, single? Do you prefer to be addressed as Miss, Ms., or

Mrs.? Indicate (on a form)male or female.

National Origin

What nationality are you? Your parents? What nationality is your spouse? What is your ancestry? What ethnic group do you belong to? What language do you speak at home? What is your native language?

Exceptions: The employer can ask if you are U.S. citizen. The employer can also ask if you are legally eligible to work in the United States. The employer will have you fill out a form from the U.S. Department of Justice (I-9) that requires you to verify that you are eligible to work in the United States. The employer can also ask whether you speak a specific language if it is related to the job.


579

Objective 6.01

Organizations/Clubs

What organizations do you belong to? What clubs to you belong to?

Exception: You may volunteer this information, if you wish, especially if your activities in the organization or club have given you work-related skills.

Personal/Family

Where were you born? Your parents? Your spouse?

Are you a naturalized citizen? How many children do you have? Do you plan to have children? When do you plan to have children? What child care arrangements do you have? Do you have relatives who live nearby?

Photographs Please attach a current photograph to your application.

Race What is the color of your skin, hair, eyes? What is your race?

Religion

What is your religion? What church do you attend? What religious holidays do you observe? Who is your religious leader?

Exception: The employer can ask you if there are certain days or times when you cannot work.


KEEPING A JOBCareer ManagementSummer 2006

580

Objective 6.01

The first step to remaining successfully employed is to understand what employers want from their employees.

What Do Employers Want? Commitment to Life Long Learning

Realizing its importanceTaking advantage of on the job trainingSeeking additional education or training of the job

Reading, Writing and Computational SkillsCritical to the ability to learn

Listening Skills & Communication SkillsAbility to understand instructionsAbility to communicate with co-worker, supervisors and customers

AdaptabilityAbility to adapt to changes in technology, the marketplace and the jobBeing a creative problem solver (using critical thinking skills)

Personal Management SkillsAbility to set goals and motivate selfTaking charge of own personal and career managementBuilding one’s self-esteem

Group EffectivenessDemonstrate effective team – work skillsWorking and negotiating with others

InfluenceUnderstanding the organizational structure and informal networks (politics)Establishing a sphere of influence in which to contribute ideas (discovering where you will be heard and have the most influence)

The next step in keeping a job is to build a positive reputation. Below are the basics for success in the workplace.

BASIC ELEMENTS OF JOB SUCCESS:

Dependability and ReliabilityFrequent absences create problems for employers and coworkers and are

a cause for dismissal. Reliability means following through on tasks without constant supervision.

PunctualityBeing consistently late causes problems by delaying the work of others.

Employers depend on employees to be on time to work, to meetings and from returning to work after breaks and lunch.Keeping A Job Continued: Quality of Work


581

Objective 6.01

Producing quality is critical to business survival. Employees must take care to produce the highest quality products and services possible.

Being a Valued Team MemberToday’s workplace values team work. Important to being a successful team member includes: taking an interest in people personally and in the job they do; appreciating others’ contributions by saying thank you and sharing the credit; dealing with conflict directly without complaining to others and staying out of others’ battles; appreciating the different values and skills that others bring to the workplace, and developing tolerance for diverse, ethnic and cultural backgrounds as well as ages and gender.

Creating and Maintaining a Positive Relationship with Supervisors and Managers

Supervisors and managers are allies and mentors, not the enemy. They expect honesty, flexibility and initiative. Reporting on work results will help supervisors stay informed of performance and assist them at appraisal time. Knowing when to ask for help with problems and when problems can be solved alone is key to a successful employee/supervisor relationship.

WORK-RELATED BENEFITS AND SALARY DEDUCTIONS INFORMATION


582

Objective 6.01

DEDUCTIONS

1. Income Tax Withholding. It is obligatory for employers to withhold income tax contributions for employees. The amount of the withholding is computed by the employer using a table-based on the W-4 form an employee has filled out listing his or her dependents and based on his or her salary. Some higher-wage employees will also have California Income Tax withholding.

2. Social Security Contributions. It is obligatory for employers to withhold social security contributions under the Federal Insurance Act. These contributions are put in a trust fund to support worker’s retirement cash and health benefits. The employee’s contributions are matched by the employer.

EMPLOYER CONTRIBUTIONS

3. Unemployment Insurance Tax Payments. Employers must pay into the California Unemployment Insurance Fund. The exact rate depends on their worker turnover. UI is not a deduction from the worker’s wages but a payment by the employer. MANDATORY

4. State Disability Insurance Payments. Employers must pay into the State Disability Insurance Fund. This fund provides support to workers who are unable to work because of a short-term injury, illness, or disability. Long-term disability falls under the Workers’ Compensation System MANDATORY

5. Worker Compensation Insurance. Employers must include their employees under a Workers’ Compensation Insurance policy. This policy provides payments for medical treatment for work-related injuries and illnesses and, also, pays for rehabilitation and/or retraining for workers who have suffered a permanent injury. The Workers’ Compensation also makes lump sum payments for some permanent injuries as well as paying a specified lump sum to the family of workers killed in a work-related accident. MANDATORY

6. Health Insurance. Health Insurance is a benefit which many, but not all, employers provide to their employees. Plans vary tremendously and may cover a worker only or the worker and their family. Most plans currently require a co-payment from the worker (deducted from his or her check) to cover the employee’s dependents. The actual value of health insurance benefits depends on the worker’s and his or her family’s need for health care. OPTIONAL(pending National Health care reform)

7. Retirement Plans. Many but not all employers contribute to a pension or retirement plan for their employees. Arrangements vary tremendously from plan to plan. The employer’s contribution sometimes is tied to an employee’s contribution, making saving practices an important issue.

HOURLY, DAILY, WEEKLY, MONTHLY, AND ANNUAL EARNING EXAMPLES


583

Objective 6.01

Standard Conversions

Wage Rate/Hr. x Hours/Day

e.g. $5.00/hr. x 8 hrs/day

= Daily Wages

= $40/day Earnings/Day x Days/Week

e.g. $40.00/day x 5 days

= Weekly Earnings

= $200/wk. Weekly Earnings x 4.2

e.g. $200/wk. x 4.2

= Monthly Earnings (est.)

= $840/month Monthly Earnings x 12

e.g. $840/month x 12

= Annual Earnings (est.)

= $10,080/yr.

Alternative Conversions

Hours per month

e.g. $5.00/hr. x 168

= 168 hours/month (approx.)

= $840/month Hours per year

e. g. $5.00/hr. x 2,080

= 2,080 hours/yr. (approx.)

= $10,400/yr. Days per year

e.g. $40/day x 260 days

= 260 days/yr.

= $10,400/yr.

HOURLY, AND DAILY EARNINGS, PIECE RATE EARNINGS

Hourly Wage = Daily Earnings/ Total Hours Worked


584

Objective 6.01

Daily Earnings = Number of pieces per hour

x Number of hours per day

x Piece rateTotal Hours Worked = Time arrives at work to time left work

- waiting time, lunch, breaks

SAMPLE PROBLEM – CUTTING ASPARAGUS

Joe went to work at 5 AM and left work at 2 PM Minus the 1 hr waiting time for new boxes and minus the two breaks of 15 minutes each

Total hours worked = ________

9 hours -1 hour 30 minutes

7.5 hours

Piece Rate = _____________ 15 cents per lb.

Joe picked 43 lbs. of asparagus per hour x 7.5 hours x 15 cents per lb.

Daily wage= _______________ $48.37

$48.37 divided by 7.5 hours

Hourly wage = ____________ $6.45/hr.

* Ask workers if they work as fast at the end of the day as at the beginning of the day.

** To compare the value of two different piece rates, remember that the ratio of the piece rates is the same as the ratio of the earnings at the different piece rates. So an increase of 2 cents per lb. on an asparagus piece rate of 15 cents per lb. makes a difference of 13% in daily earnings. Ask the students to figure out what the daily wage increase would be for a typical work week of about 30 hours.

Steps to a Successful Career Transition


585

Objective 6.01

Most of us will hold multiple jobs in our lifetime. If you’re dealing with a career change, here are 8 tips from Careers and CareerBuilder.com to help you make a smooth transition:

Know what you want. Analyze your skills, experience and qualifications. What best suits your personality? What best suits your professional or personal needs? What kinds of transferable skills do you have? Note your strengths and weaknesses.

Be prepared to take a dip in salary. Be prepared to backtrack. Remember, trying to advance monetarily will not overcome any dissatisfaction you may have had with a previous job. Keep in mind that you may have to take a temporary salary cut to invest in your career.

Research the field you’re interested in. Do background research on the company you’re most interested in.

Start networking. Talk to anyone and everyone who knows you’re looking for a career change. Ask them to list key competencies that enable them to be successful.

Get in touch with prospective employers. Ask to observe a company with an informational interview. This will give you a better feel for the field and allow the company to get to know you.

Volunteer, temp or take an interim position. These opportunities may introduce you to future career options. It allows you to make sure a company or an organization is the right fit before you make a solid commitment.

Know your qualifications. Learn ahead of time the types of qualifications needed and whether you need additional training. For skills you don’t have, learn or ask how to build upon them.

Customize your resume. Make sure transferable skills being sought are clearly highlighted. Be sure to present yourself in a way that proves to the company you’re qualified.

Adapted from: www.msn.com and www.careerbuilder.com.


586

http://www.careerbuilder.com/

http://www.msn.com/

Documents

COURSE: - robeson.k12.nc.us€¦ · Web viewWorkbook Resources. Kimbrell, Grady & Vineyard, Ben S. (2003). Succeeding in the World of Work - Student Activity Book (7th Edition)