COURSE PROSPECTUS - Progress Safety · nutrition, train the trainer and other managerial training and consultancy services. ... CIEH Level 3 Food Safety Delegate. contents Introduction

COURSE PROSPECTUS

Progress Safety are a leading provider of accredited and bespoke training in health and safety, food safety,

nutrition, train the trainer and other managerial training and consultancy services.

One of the best courses I have attended. The perception that health and safety is boring was quickly dispelled thanks to Christine

CIEH Level 3 Food Safety Delegate

contentsIntroduction 3HABC Level 3 in Effective Auditing Skills 4CIEH Level 1 and Level 2 Fire Safety 5CIEH Level 3 Fire Safety 5 CIEH Level 2 First Aid at Work 6CIEH Level 3 Emergency First Aid At Work 7CIEH Level 2 Paediatric First Aid 8CIEH Annual first Aid Refresher 9

CIEH Level 1 Food Safety Awards 10HABC Level 1 Food Safety Awards 10CIEH and HABC Level 2 Food Safety Awards 11CIEH and HABC Level 2 Food Safety Award Refreshers 11CIEH Level 2 Award in Hygiene in Social Care 12CIEH Level 2 Award in Practical Food Safety for Catering 13CIEH Level 2 Principles of HACCP 13CIEH Level 2 Award in HACCP Based Food Safety Systems in Manufacturing 14CIEH Level 2 Award in Cleaning in Food Premises 14CIEH Level 3 Food Safety Awards 15CIEH Level 3 Food Safety Awards Refreshers 15HABC Level 3 Food Safety Awards 16CIEH Level 3 Award in HACCP in Catering 17CIEH Level 3 Award in HACCP in Manufacturing 17CIEH Level 4 Food Safety Awards 18HABC Level 4 Food Safety Awards 19

IOSH Working Safely 20IOSH Managing Safely 21IOSH Directing Safely 22CIEH Level 1 Health and Safety in the Workplace 23HABC Level 1 Principles of Health and Safety 23HABC Level 1 Award in Health and Safety for Retail 23CIEH Level 2 Award in Health and Safety 24HABC Level 2 Award in Health and Safety 24CIEH Level 2 Health and Safety in the Workplace - Refresher 24HABC Level 1 Award in Health and Safety for Carers 25CIEH Level 2 Principles of COSHH 26CIEH Level 2 Conflict Resolution and Personal Safety 26CIEH Level 2 Award in Principles of Manual Handling 27CIEH Level 2 Principles and Practice of Manual Handling 27CIEH Certificate in Stress Awareness 28CIEH Level 2 Health and Safety - Health and Social Care 29CIEH Level 2 Award in Health and Safety in Health and Social Care – Refresher 29CIEH Level 2 Principles of Risk Assessment 30CIEH Level 3 Health and Safety in the Workplace 31HABC Level 3 Health and Safety in the Workplace 31CIEH Level 3 Award in Risk Assessment Principles and Practice 32CIEH Level 4 Health and Safety in the Workplace 33HABC Level 4 Health and Safety in the Workplace 33CIEH Level 3 Award in Training – Principles and Practice 34CIEH Level 3 Award in Education and Training 34

Non Accredited Training(We can develop courses to suit your requirements)

Behavioural Safety 36Customer Service 37Confined Space Awareness 38DSE Awareness 39Training in Telemarketing 40Management Development 41

Welcome to Progress Safety Ltd. We are a leading provider of health and safety,food safety; nutrition; train the trainer and other managerial training and consultancy services.

We are accredited by the Institute of Occupational Safety and Health (IOSH), The Chartered institute of Environmental Health (CIEH), Highfield Awarding Body for Compliance (HABC) and the Royal Society for Public Health. Progress Safety is made up of experienced and qualified consultants who have a proven track record in their field and subject specialism.

We offer a variety of a training courses and services all of which can be tailored to your organisation.

If you require any further guidance on the best course for your organisation and employees please contact our friendly team on 0800 6124062 who will be more than happy to help.

As the world’s biggest professional health and safety membership organisation,IOSH are the voice of the safety profession, campaigning on issues that affect millions of working people.

IOSH set standards and support, develop and connect members with resources,guidance, events and training. They offer a number of accredited courses designedto train a variety of employees.

The Chartered Institute of Environmental Health (CIEH) is a registered charity andthe professional voice for environmental health.

The CIEH offer a vast array of qualifications in the areas of food safety, health and safety, first aid, fire safety and environmental protection.

Highfield Awarding Body for Compliance is the UK’s leading supplier of compliancequalifications. HABC is registered with Ofqual and is a family-run business, operating on the core values of quality, value, service and integrity.

welcome IOSH

CIEH

HABC

3 www.progress-safety.co.uk

Phone: 0800 6124062

Fax: 01565 750688

Email: [email protected]

Web: www.progress-safety.co.uk

/progresssafety

@progress_safety

CIEH Level 1 Award


Course Overview

Delegates who gain the HABC Level 3 Award in Effective Auditing and Inspection Skills qualification will be able to apply the knowledge relating to the role of the auditor in carrying out effective audits or inspections: including the purpose of audits/inspections, benefits and limitations, the auditing/inspection cycle, check lists, data gathering, analysis and interpretation and reports.

Course Content

• Planning an audit - scope, auditor skills, audit frequency.

• Construction of a simple audit checklist - audit cycle, data collection techniques, closing meetings, re-visits.

• Analysis and report writing.

Who should attend?

The HABC Level 3 Award in Effective Auditing and Inspection Skills is a qualification aimed at supervisors, team leaders and line managers working in all sectors of the food industry, consumer products, hospitals and other industries where verification, auditing or inspection is undertaken.

Duration

One day.

Assessment

Multiple choice assessment.

Effective Auditing SkillsHABC Level 3 Award

5 www.progress-safety.co.uk5 www.progress-safety.co.uk

Course Overview

This CIEH Level 1 Award in Fire Safety Awareness is designed to help an organisation meet its duties under current fire safety law by providing employees with essential knowledge about fire safety, helping them to understand how to prevent a fire from starting as well as what actions to take if a fire does break out.

Course Content

• Introduction to fire safety.• Fire risk control.• Practical fire safety.

Who should attend?

The CIEH Level 1 Award in Fire Safety Awareness qualification will benefit anyone in a work environment.

Duration

Half day

Assessment

Multiple-choice assessment.

Course Overview

The CIEH Level 2 Award in Fire Safety Principles course allows candidates to develop their basic fire safety awareness. It is particularly useful for employees who have a designated responsibility for workplace fire safety,e.g. as fire wardens or fire marshals.

Course Content

• Introduction to fire safety.• Principles and practice of

fire safety.• The role of the Fire Warden.

Who should attend?

This qualification will benefit employees who hope to develop their basic fire safety awareness in order to assist their employer by undertaking more specific fire safety roles in the workplace to manage fire risk (e.g. fire wardens / marshals / stewards).

Duration

One day.

Assessment


Course Overview

This course helps candidates consolidate and develop their existing knowledge of workplace fire safety. Candidates gain a thorough understanding of the formal fire risk assessment process for non-complex, low or normal-risk premises.

Course Content

• Importance of fire safety in the workplace.

• Principles of fire risk assessment.

• Fire risk assessment in practice: fire risks and controls.

• Understanding a fire risk assessment.

Who should attend?

This qualification is suitable for responsible persons in non-complex, low or normal risk premises who wish to carry out their own fire risk assessment, or those who assist them in fulfilling this duty.

Duration

One day.

Assessment


CIEH Level 1, 2 and 3 Awards

Fire Safety

Level 1 Level 2 Level 3


Course Overview

The CIEH Level 2 Award in Emergency First Aid at Work comprises Unit 1 of the Level 3 Award in First Aid at Work. The CIEH Level 2 Award in Emergency First Aid at Work may be more suitable for lower-risk work environments, such as offices and shops and/or organisations with fewer than 100 employees. For regulatory purposes, successfully completing the CIEH Level 2 Award in Emergency First Aid at Work will enable the candidate to act as a first aider in the workplace.

Course Content

• The roles and responsibilities of a first aider.

• Risk assessment of an incident.

• Dealing with unconscious casualties.

• Cardiopulmonary resuscitation.

• Choking.• External bleeding.• Shock.• Minor injuries.

Who should attend?

Based on the outcome of the organizations first aid risk assessment, the CIEH Level 2 Award in Emergency First Aid at Work course may be most suitable for lower-risk work environments, such as offices and shops and/or organisations with fewer than 100 employees.

Duration

One day.

Assessment

To successfully gain the CIEH Level 2 Award in Emergency First Aid qualification delegates must participate in all assessment activities including completion of a written assessment paper.

The CIEH Level 2 Award in Emergency First Aid assessment is conducted by trainers on the day and the trainer will complete a simplified candidate assessment record and submit this to the CIEH for the results to be processed.

The CIEH Level 2 Award in Emergency First Aid assessment booklets or alternative portfolios will be retained as evidence for the delegates records of achievement.

CIEH Level 2 Award

First Aid At Work


Course Overview

The CIEH Level 3 Award in First Aid at Work is a two-unit, three-day course that will enable successful candidates to act as a first aider in their workplace.

Unit 1: Emergency First aid in the Workplace Unit 2: Recognition and Management of Illness and Injury in the Workplace

Course Content

The CIEH Level 3 Award in First Aid at Work training programme for Unit 1 coversthe following topics:

• Roles and responsibilities of a first aider.

• Assessing an incident.• Unconscious casualties.• Cardiopulmonary

resuscitation.• Choking.• External bleeding.• Shock.• Minor injuries.

The CIEH Level 3 Award in First Aid at Work training programme for Unit 2 coversthe following topics:

• Secondary survey.• Injuries to bones, joints

and muscles.• Suspected head and spinal

injuries.• Chest injuries.• Burns and scalds.• Eye injuries.• Sudden poisoning.• anaphylaxis.• Major illnesses.

Who should attend?

Based on the outcome of the organisations first aid risk assessment, the CIEH Level3 Award in Emergency First Aid at Work course may be most suitable for higher-riskwork environments and/or organisations with more than 100 employees.

Duration

Three days.

Assessment

To successfully gain the CIEH Level 2 Award in Emergency First Aid qualification delegates must participate in all assessment activities including completion of a written assessment paper.

CIEH Level 3 Award

First Aid At Work


Course Overview

The CIEH Level 2 Award in Paediatric First Aid is a two-unit award, comprising:

• Unit 1: Paediatric Emergency First Aid.

• Unit 2: Managing Paediatric Illness and Injury.

Course Content

The training programme for Unit 1 of the Paediatric First Aid course covers the following topics:

• The role of the paediatric first aider.

• Dealing with emergencies.• Management of an

unconscious casualty.• Management of a casualty

who is not breathing normally.

• Management of a casualty who is choking.

• Management of a casualty who is in shock.

• Management of a casualty who has a bleeding wound.

It also provides the opportunity to practise the skills needed to administer first aid to an infant or child who is:

• Unconscious.• Not breathing.• Choking.• Bleeding from a wound

and in shock.

The training programme for Unit 2 of the Paediatric First Aid course covers thefollowing topics:

• Dealing with chronic medical condition and sudden illness.

• Dealing with the effects of extreme heat and cold.

• Management of casualty with suspected fracture and dislocation.

• Management of casualty with head, neck or spinal injury.

• Dealing with conditions affecting the eyes, ears and nose.

• Dealing with electric shock.• Dealing with burns and

scalds.• Dealing with poisoning.• Dealing with bites and stings.• Records and reporting

It also provides the opportunity to practise the skills needed to administer first aid to an infant or child who:

• Requires a support sling.• Requires an elevation sling.• Has a suspected spinal

injury.

Who should attend?

The CIEH Level 2 Award in Paediatric First Aid course is primarily aimed at those working in child-care settings, but it will be useful for anyone with responsibility for caring for infants and children.

Duration

One day.

Assessment


CIEH Level 2 Award

Paediatric First Aid


Course Overview

The Health and Safety Executive (HSE) recommends that all first aiders, both Emergency First Aid at Work and First Aid at Work complete an annual half-day refresher course. The CIEH Annual First Aid Refresher Qualification course is designed to help delegates maintain their basic first aid skills and keep up-to-date with any changes to first-aid procedures.

Course Content

During the CIEH Annual First Aid Refresher Qualification delegates will practice and be assessed on the skills needed to administer first aid to a casualty who is:

• Unconscious.• Not breathing.• Choking.• Bleeding from a wound in

shock.

Who should attend?

The CIEH Annual First Aid Refresher course is suitable for all delegates who hold a valid HSE-approved First Aid at Work or Ofqual- accredited Emergency First Aid at Work certificate.

Duration

Half day

Assessment


CIEH Annual Course

First Aid Refresher Course


Course Overview

These qualifications have been developed to raise awareness of key food safety issues and to provide employees with an induction to food hygiene, prior to undertaking the CIEH Level 2 Award in Food Safety.

Course Content

• Introduction to food safety.• Personal hygiene.• Cleaning.• Contamination.

Who should attend?

The CIEH Level 1 Awards in Food Safety provide an ideal solution to any employeesrequiring induction training.

Duration

Half day.

Assessment


Course Overview

Delegates who gain the HABC Level 1 Food Safety Award will know that food safety is the responsibility of everyone involved in the storage, preparation, processing, packing and handling of food. The subjects covered in the HABC Level 1 Food Safety course are regarded by the Foods Standards Agency as being important to ensure good practice and the production of safe food.

Course Content

• Introduction to food safety.• Personal hygiene.• Cleaning.• Contamination.

Who should attend?

The HABC Level 1 Awards in Food Safety provide an ideal solution to any employees requiring induction training.

Duration

Half day.

Assessment


CIEH & HABC Level 1 Award

Food Safety AwardsManufacturing, Catering or Retail

CIEH Level 1 HABC Level 1


Course Overview

These Level 2 Awards in Food Safely sector specific qualifications provide nationally recognised evidence of food safety training compliance to clients and accrediting bodies such as the British Retail Consortium.

Course Content

• Introduction to food safety.• Legislation.• Food Safety Hazards.• Temperatures.• Refrigeration, cooking, cooling, hot

holding and re-heating of food.• Food handlers.• Safe storage.• Cleaning.

Who should attend?

These courses are suitable for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked or handled.

Duration

One day.

Assessment


Course Overview

These qualifications will enable delegates to;• Refresh candidates’ knowledge of food

safety.• Complete the Level 2 Food Safety

qualification portfolio.• Encourage best practice within the

workplace.

Course Content

• Food Safety Hazards.• Temperatures.• Food handlers.• Safe storage.• Cleaning.

Who should attend?

These courses are suitable for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked or handled.

Duration

Half day.

Assessment


CIEH Level 2, HABC Level 2 & Refresher Courses


CIEH and HABC Level 2 CIEH and HABC Level 2 (Refreshers)


CIEH Level 2 Award in Hygiene and Social Care

Hygiene and Social Care

Course Overview

This CIEH Level 2 Award in Hygiene in Health and Social Care qualification is designed as an introduction to hygiene, ensuring that vulnerable people are not exposed to unnecessary risks.

Course Content

• Introduction to hygiene.• Hygiene hazards.• Personal hygiene.• Cleaning.

Who should attend?

This course is perfect for employees who have already received basic health and safety training and would benefit from additional focused training in hygiene hazards and controls. This would include carers and others in a broad range of contexts e.g.: hospitals, care homes, patients’/clients’ own homes.

Duration

One day.

Assessment



Course Overview

These CIEH Level 2 Awards in Food Safely sector specific qualifications provide nationally recognised evidence of food safety training compliance to clients and accrediting bodies such as the British Retail Consortium.

Course Content

• Introduction to food safety.• Legislation.• Food Safety Hazards.• Temperatures.• Refrigeration, cooking, cooling, hot

holding and re-heating of food.• Food handlers.• Safe storage.• Cleaning.

Who should attend?

This course is specifically designed for those employed or wishing to be employed in the catering and hospitality sector.

Duration

One day.

Assessment


Course Overview

The CIEH Level 2 Award in Principles of HACCP is designed for those working or preparing to work in food businesses where a food safety management system based on Codex HACCP principles is implemented.

Course Content

• Introduction to food safety management.• Principles of codex.• Applying HACCP based systems.

Who should attend?

This qualification is particularly useful for those involved in the implementation and maintenance of HACCP-based systems, as well as those who are, or intend to become, members of HACCP teams.

Duration

One day.

Assessment


Practical Food Safety for CateringCIEH Level 2

Principles of HACCPCIEH Level 2

CIEH Level 2 Award

Practical Food Safety for Catering

CIEH Level 2 Award

Principles of HACCP


Course Overview

This qualification provides essential knowledge on:• Workplace and personal hygiene and

product safety• Hazard analysis critical control point

(HACCP) food safety management systems.

Course Content

• Personal hygiene.• Cleaning and hygienic operation of work

areas.• Product safety.• The role of HACCP.• HACCP application.

Who should attend?

This course is specifically designed for those working, or preparing to work in food manufacturing or food supply chain roles.

Duration

One day.

Assessment


Course Overview

This qualification has been designed to provide an essential introduction to the hazards associated with cleaning in food premises and how to control the risks involved to help prevent harm being caused.

Course Content

• Introduction to the need for cleaning.• Preparation for cleaning.• Cleaning methods.• Cleaning standards and impacts.

Who should attend?

This course is suitable for anyone whose job it is to clean food premises and needs to be aware of the hazards, risks and controls specific to their environment. The course is suitable for both employees or contract cleaners

Duration

One day.

Assessment


CIEH Level 2 Award

HACCP - Based Food SafetySystems in Manufacturing

CIEH Level 2 Award

Cleaning in Food Premises

Cleaning in Food PremisesCIEH Level 2

HACCP Based Food Safety Systems in manufacturingCIEH Level 2


Course Overview

In line with the National Occupational Standards reflecting sector-specific needs, these CIEH Level 3 Awards provide a thorough understanding of food safety procedures emphasizing the importance of monitoring staff and controls.

Course Content

• Introduction to food safety.• Food safety legislation.• Applying and monitoring good hygiene

practice.• Temperature control.• Workplace and equipment design.• Waste disposal and cleaning.• Pest control.• Personal hygiene of staff and staff

training.• Implementation of food safety

management procedures.

Who should attend?

This course is course is suitable for managers and supervisors in small, medium or large catering, manufacturing or retail businesses.

Duration

Three days.

Assessment


Course Overview

All candidates who have taken a CIEH Level 3 Food Safety Award are recommended to take a refresher course every 3 years. Food Safety regulations and best practise are constantly changing so it is important that supervisors keep their knowledge up to date

Course Content

• The role of the supervisor in ensuring compliance with food safety legislation.

• The application and monitoring of good food safety practice.

• How to implement food safety management procedures.

• The role of the supervisor in staff training.

Who should attend?

All candidates who have taken the CIEH Level 3 Award in Supervising Food Safety are recommended to take a refresher course three years after completion.

Duration

One day.

Assessment


CIEH Level 3 CIEH Level 3 (Refreshers)

Food Safety AwardsManufacturing, Catering or RetailCIEH Level 3 Awards & Refresher Courses


Course Overview

This accredited HABC Level 3 Award in Food Safety qualification is intended for those who are operating in a supervisory role within the food industry. Level 3 Award in Food Safety qualification holders will be able to demonstrate a wide knowledge of food safety legislation and effective supervision.

Course Content

• Introduction to food safety.• Food safety legislation.• Applying and monitoring good hygiene practice.• Temperature control.• Workplace and equipment design.• Waste disposal and cleaning.• Pest control.• Personal hygiene of staff and staff training.• Implementation of food safety management procedures.

Who should attend?

The HABC Level 3 Food Safety qualifications are suitable for individuals who are likely to have some food safety experience and be in a job role that involves working unsupervised. The HABC Level 3 Food Safety qualifications provide candidates with a range of food safety skills directly relevant to their industry.

Duration

Three days.

Assessment


HABC Level 3 Awards



Course Overview

Although effective in theory, HACCP has been particularly difficult to establish in catering businesses because of the sheer number and variety of processes involved in preparing and serving food. The CIEH Level 3 Award in HACCP in Catering aims to rectify this challenge.

Course Content

• Introduction to HACCP in the catering sector.

• Policies, controls and standards.• Codex principles of HACCP.• Food safety management tools.

Who should attend?

Business owners, managers and supervisors of small and medium-sized catering and hospitality businesses will all benefit from this CIEH Level 3 Award in HACCP in Catering qualification.

Duration

Three days.

Assessment


Course Overview

Based on a one-day training programme, this qualification is designed to ensure candidates develop the required knowledge and practical skills to implement a HACCP plan in their workplace.

Course Content

• Introduction to HACCP in Manufacturing.• Food safety management.• Preliminary procedures.• The development of HACCP based

procedures.• Monitoring HACCP procedures.• Evaluating HACCP procedures.

Who should attend?

Managers and supervisors of food manufacturing businesses responsible for the development of food safety management systems based on Codex principles.

Duration

One day.

Assessment


CIEH Level 3 Award

HACCP in Catering andFood Manufacturing

HACCP in CateringCIEH Level 3

HACCP in Food ManufacturingCIEH Level 3 Award in


Course Overview

The CIEH Level 4 Awards in Food Safety have been designed as a five dayprogramme to provide an in-depth understanding of food safety with an emphasis onthe importance of the management of systems and staff.

Course Content

• An introduction to food safety management.• Ensuring compliance with legislation and industry guidance.• Food safety hazards.• Allocation of responsibilities.• Managing the operational requirements of a safe food business.• Cleaning and disinfection regimes.• Supplier quality and safety controls.• Pest control.• Establish food safety management procedures.• Monitoring the implementation of food safety management procedures.• Maintaining food safety management procedures.• Communication, sources of information and training.

Who should attend?

Managers, supervisors and senior hygiene personnel such as:• Production Managers.• Trainers.• Owners or Managers of food businesses.• Supervisors with intermediate food hygiene knowledge.• Hygiene Auditors.• Shift Managers or Supervisors.

Duration

Five days plus exam day.

Assessment

Controlled assignment and exam.

CIEH Level 4 Awards



Course Overview

These HABC Level 4 Award in Food Safety qualifications are the most up-to-date available and focus on current and emerging issues relating to microbiology, chemical contamination and food allergens. They are also invaluable for anyone intending to train food safety to levels 2 and 3 and for those thinking of starting a career in food safety enforcement or auditing.

Course Content

• An introduction to food safety management.• The main characteristics of high risk, raw, low risk and ready to eat raw foods and the dangers

associated with contamination of each food type.• Main types of contamination associated with the production of food.• Main characteristics of micro-organisms, including optimum growth.• Effective methods of destroying microbes.• Bacterial spores and toxins and why these may pose a hazard.• Signs of spoilage, what may cause spoilage and controls which can be utilised to control

microbial and enzyme activity to reduce the rate of spoilage in food.• Common sources, food vehicles, incubation periods and controls of common food poisoning

and food borne disease organisms.• The symptoms, sources, incubation periods, and controls for food related viruses and protozoa.• Chemicals, metals, poisonous plants and fish.• Role of management and Environmental Health Practitioners Role of the manager, supervisor

and food handlers.• Implementation and review procedures relating to food poisoning outbreak.• The role of the consultant in communicable disease.• Food Handlers and Personal Hygiene.• Legislative requirements relating to food safety and personal hygiene.• Food Safety hazards at each stage of food production and service including purchase, delivery,

storage, preparation, cooking, hot and cold holding.• Identification and review of controls and monitoring required for food purchase and supplier

selection, receipt, storage (including the importance of stock control), preparation, thawing, cooking, cooling, reheating and serving.

• The principles of temperature control and monitoring during storage for different food types.• The role of management regarding provision of suitable resources, equipment and procedures

regarding transportation of food and outside catering events.• Cleaning and disinfection including the importance of effective cleaning and disinfection in food

premises.• Pest management including hazards, risks and controls.• Food Safety Management and HACCP.• The role of the Manager in relation to food safety.• Food Safety legislation and enforcement.

Who should attend?

Managers, supervisors and senior hygiene personnel such as, production managers,trainers, owners or managers of food businesses.

Duration

Five days.

Assessment


HABC Level 4 Awards



IOSH Working Safely

Course Overview

The IOSH Working Safely provides a good grounding course to anyone in any sector who wishes to increase their health and safety knowledge. This course meets the government’s guidelines for introductory health and safety training and reflects the health and safety executives (HSE) “passport” syllabus. Packed full of step-by-step guidance delegates will find the highly innovative format and content both inspiring and informative, critical to getting essential health and safety messages across.

Course Content

• Introducing working safely.• Defining hazard and risk.• Identifying common hazards.• Improving safety performance.• Protecting our environment.

Who should attend?

This IOSH Working Safely course is perfect for people at any level, in any sector, needing a grounding in the essentials of health and safety. Everyone at work should have an understanding of why they must ‘work safely’ – and this course offers exactly that.

Duration

One day.

Assessment

Multiple-choice assessment and three hazard-spotting exercises.


IOSH Managing Safely

Course Overview

The IOSH Managing Safely course is like no other. Designed to engage and stimulate you will find this practical programme full of step-by-step guidance with an innovative format and sharp business focus. The IOSH Managing Safely course can be delivered over three, four or even five days and features exclusive animated graphics and a professional and fun presentation. The course will include practical application of key health and safety skills such as risk assessment and workplace inspections as well as health and safety theory delivered through the use of quizzes, games and DVD’s.

Course Content

• Introducing managing safely.

• Assessing risks.• Controlling risks.• Understanding

responsibilities in relation to health and safety.

• Identifying and controlling hazards.

• Accident investigation.• Measuring performance.• Protecting our environment.

Who should attend?

Managing safely is ideal for managers and supervisors in any sector, and any organisation. It is designed to get managers up to speed on the practical actions they need to take to handle health and safety in their teams.

Duration

The IOSH Managing Safely course can be delivered over three, four or even five days at a time to suit.

Assessment

Multiple-choice assessment and short work based project.


IOSH Directing Safely

Course Overview

The IOSH Directing Safely course is designed for small to medium-sized companies, which employ fewer than 250 workers. This important IOSH health and safety course is designed to provide senior staff with a comprehension and appreciation for the moral, financial and legal implications of health and safety management within their business.

Attendees of this IOSH Directing Safely course will gain the skills required to create and implement a strong and comprehensive health and safety strategy which will benefit the whole organisation. The IOSH Directing Safely course also covers the documentation and procedures required by law, with reference to existing company health and safety policies and health and safety procedures.

Course Content

• Health and safety legal framework – roles and statutory duties.

• Enforcement - powers and penalties and implications.

• The causes of accidents – root cause analysis and preventative measures.

• Safety management systems – principles and practice.

• Performance measurement – analysis and improvement.

• Risk Assessment – principles and practice.

• Workplace precautions and management of risk.

• Health and safety management – understanding and managing behaviours.

Who should attend?

The IOSH Directing Safely course is suitable for Directors, Executive and Senior managers who have the responsibility for health and safety policy making and strategic planning. The Directing Safely course is relevant across all industry sectors.

Duration

One day.

Assessment

Multiple-choice assessment and short work based project.


Course Overview

This course provides a good grounding to anyone in any sector who wishes to increase their health and safety knowledge. The qualification is designed to make candidates aware of the key health and safety issues and the part that they should play in keeping themselves and others free from harm in the workplace.

Course Content

• Introduction to health and safety.

• Workplace hazards and risks.

• Workplace conditions.• Workplace procedures.

Who should attend?

The CIEH Level 1 Award in Health and Safety in the Workplace is suitable for everyone entering the workplace for the first time either as part of a work experience programme or at the start of employment including those being inducted.

Duration

Half day.

Assessment


Course Overview

The HABC Level 1 Award in Principles of Health and Safety in the Workplace qualification will suit a diverse group of individuals ranging from those working in large multinationals to those working in small businesses. Candidates can also use the qualification as part of relevant courses being taken in schools and colleges.

Course Content

• The importance of health and safety in the workplace.

• The scope of hazards and risks in the workplace.

• Workplace conditions that can affect health and safety.

• Requirements for workplace procedures.

Who should attend?

The CIEH Level 1 Award in Health and Safety in the Workplace is suitable for everyone entering a food premises for the first time either as part of a work experience programme or at the start of employment including those being inducted.

Duration

Half day.

AssessmentMultiple-choice assessment.

Course Overview

The HABC Level 1 Award in Health and Safety for Retail qualification focuses on the importance of maintaining health and safety in a retail environment. Individuals will understand the hazards associated with operating dangerous equipment, handling hazardous goods and moving and handling products.

Course Content

• Legal Responsibilities.• Accidents.• Hazards e.g.. slips, trips

and falls, protective clothing, manual handling, work at height, work equipment, hazardous substances, DSE, first aid.

• Workplace and Welfare.• Safety Signs.• First Aid.

Who should attend?

This qualification intended for learners working in all sectors of the retail industry and those who are preparing or returning to work in the industry.

Duration

Half day.

Assessment


CIEH & HABC Level 1 & HABC Level 1 for Retail

Health and Safety in the Workplace

CIEH Level 1 HABC Level 1 HABC Level 1 for Retail


Course Overview

This qualification is designed to ensure that all employees are aware of their own safety and the safety of customers, contractors and the public. The course can be tailored to business and individual needs to make the learning experience relevant.

Course Content

• Introduction to health and safety at work.

• Health and safety law.• Health, well-being and

welfare.• Safety hazards.• Risk assessment.• The workplace and work

equipment.

Who should attend?

The CIEH Level 2 Award in Health and Safety in the Workplace is suitable foranyone looking to increase their awareness of health and safety in the workplace.

Duration

One day.

Assessment


Course Overview

The achievement of the HABC Level 2 Award in Health and Safety in the Workplace qualification will enable learners to work safely and to recognise and deal with hazards in the workplace.

Course Content

• Roles and responsibilities for health, safety and welfare in the workplace.

• Risk assessments and how they contribute to health and safety.

• Identification and control of risks from common workplace hazards.

• Accident and incidents in the workplace.

Who should attend?

The HABC Level 2 Award in Health and Safety in the Workplace qualification issuitable for anyone in a working environment.

Duration

One day.

Assessment


Course Overview

The CIEH Level 2 Award in Health and Safety in the Workplace Refresher coursehas been designed to provide a simple and concise update of health and safety to delegates holding the CIEH Level 2 Health and Safety in the Workplace qualification.

Course Content

• Legal Responsibilities.• Understand responsibilities

placed on employers and their employees.

• Appreciate how individuals can take a personal responsibility for health and safety.

• Understand the importance of health and safety procedures, systems and rules.

• Appreciate the effect that workplace equipment and task design can have on health and safety.

Who should attend?

This refresher course is suitable for all candidates who have completed the CIEH Level 2 Award in Health and Safety in the Workplace.

Duration

Half day.

Assessment


CIEH & HABC Level 2 & CIEH Level 2 Refresher

Health and Safety in the Workplace CIEH Level 2 HABC Level 2 CIEH Level 2 Refresher


Health and Safety for CarersHABC Level 1 Award

Course Overview

The HABC Level 1 Award in Health and Safety for Carers qualification focuses on the importance of maintaining health and safety in the care sector. An understanding of how to contribute to moving and handling individuals safely and the health andsafety of individuals in their daily living will be gained.

Course Content

• Legal Responsibilities.• Accidents.• Hazards e.g.. slips, trips

and falls, protective clothing, manual handling, work at height, work equipment, hazardous substances, DSE, first aid

• Workplace and Welfare.• Safety Signs.• First Aid.

Who should attend?

The HABC Level 1 Award in Health and Safety for Carers course is a qualification intended for learners working in the care industry.

Duration

Half day.

Assessment



Course Overview

The CIEH Level 2 Award in the Principles of COSHH course complements the CIEH Level 2 Award in Health and Safety in the Workplace by introducing candidates tothe inherent risks in substances and the controls available.

Course Content

• Introduction to COSHH.• COSHH regulations.• Health affects of exposure.• Identifying hazardous substances.• COSHH assessments and controlling

hazardous substances.• Employers and employee responsibilities.

Who should attend?

The CIEH Level 2 Award in the Principles of COSHH course is suitable for anyone looking to increase his or her awareness of hazardous substances in the workplace.

Duration

Half day.

Assessment


Course Overview

Work-related violence is on the rise and employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. This course provides employees with a foundation in conflict resolution, with emphasis on the importance of personal safety.

Course Content

• Introduction to conflict management and personal safety.

• Legislation relating to conflict management and personal safety.

• The work environment.• Resolving confrontational situations.• Personal safety.

Who should attend?

The CIEH Level 2 Award in Conflict Resolution and Personal Safety course is suitable for all employees whose work brings them into contact with others; including colleagues, customers, members of the public, patients or clients.

Duration

One day.

Assessment


CIEH Level 2

Principles of COSHH

Principles of COSHHCIEH Level 2

Conflict Resolution and Personal SafetyCIEH Level 2CIEH Level 2

Conflict Resolution and Personal Safety


Course Overview

This CIEH Level 2 Principles of Manual Handling course introduces delegates to the risk of manual handling and the controls available

Course Content

• Introduction to manual handling.• Manual handling hazards.• Legislation and guidance.• Risk assessment.

Who should attend?

This course is suitable for anyone involved in the handling of materials, boxes, mail and packages, including both industrial and office workers.

Duration

Half day.

Assessment


Course Overview

The CIEH Level 2 Award in Principles of Manual Handling combines both the theoretical and hands-on elements of the subject and teaches learners techniques to lift, carry, push and pull objects safely within their individual capabilities..

Course Content

• Introduction to manual handling.• Manual handling hazards.• Legislation and guidance.• Risk assessment and controls.• Manual handling techniques - lifting

loads from low levels, working at low levels,lowering from height, pushing and pulling, carrying, team handling.

Who should attend?

This course is suitable for anyone involved in the handling of materials, boxes, mail and packages, including both industrial and office workers.

Duration

One day

Assessment

Multiple-choice and observed practical assessment.

CIEH Level 2

Manual Handling

Principle of Manual HandlingCIEH Level 2

Principles and Practice of Manual HandlingCIEH Level 2

CIEH Level 2

Principles and Practice of Manual Handling


Course Overview

This certificate will prepare employees to look carefully at their own work activities and contribute to the development of strategies to combat work-related stress, in cooperation with their managers and supervisors.

Course Content

• Identification and likely sources of work-related stress.

• Identification and recognition of the range of symptoms and effects stress can cause.

• Identification and control options available for preventing and controlling stress.

Who should attend?

The CIEH Certificate In Stress Awareness Course is suitable for all employees.

Duration

One day.

Assessment

Individual self-assessment.

CIEH Certificate

Stress Awareness


Course Overview

The CIEH Level 2 Award in Health and Safety in Health and Social Care Refresher Course acts as a reminder to delegates of their responsibilities towards the health, safety and well-being of their patients/clients and to keep their knowledge up to date.

Course Content

• Employers’ and employees’ duties relating to health and safety.

• Risk assessment.• Identification and control of hygiene

hazards.• Hazards common in health and social

care.• Personal hygiene.• Cleanliness in the working environment.

Who should attend?

This course is specifically targeted at employees working in hospitals and care homes in the public and private sectors.

Duration

One day.

Assessment


Course Overview

The CIEH Level 2 Award in Health and Safety in Health and Social Care Refresher Course acts as a reminder to delegates of their responsibilities towards the health, safety and well-being of their patients/clients and to keep their knowledge up to date.

Course Content

• Explain an employers’ and employees’ duties relating to health and safety.

• Risk assessment.• Identification and control of hygiene

hazards.• Hazards common in health and social

care.• Personal hygiene.• Cleanliness in the working environment.

Who should attend?

The CIEH Level 2 Award in Health and Safety in Health and Social Care refresher course is specifically targeted at employees working in hospitals and care homes in the public and private sectors.

Duration

Half day.

Assessment


CIEH Level 2 Awards & Refresher Course

Health and Safetyin Health and Social Care

CIEH Level 2 CIEH Level 2 (Refresher)


Course Overview

Highly interactive, this CIEH Level 2 Award Principles in Risk Assessment was created in response to industry requirements for all employees have an awareness of risk assessment.

Course Content

• Introduction to risk assessment.• Legislation.• Principles of risk

assessment including hazard identification and control.

Who should attend?

The CIEH Level 2 Award Principles in Risk Assessment course is suitable for anyone in a work environment as it raises learners’ awareness of the concept of risk assessment.

Duration

One day.

Assessment


CIEH Level 2

Principles of Risk Assessment


CIEH Level 3 & HABC Level 3


Course Overview

The CIEH Level 3 Award in Health and Safety in the Workplace Course provides a thorough understanding of health and safety emphasising the importance of monitoring staff and controls.

Course Content

• Introduction to health and safety.• Legislation.• Accidents in the workplace.• Ill health in the workplace.• Health and safety organisation and

management.• Role of supervisors.• Principles of risk assessment.

Who should attend?

The CIEH Level 3 Award in Health and Safety in the Workplace Course is suitable for anyone working within a supervisory role.

Duration

Three days.

Assessment


Course Overview

Individuals gaining the HABC Level 3 Award in Health and Safety in the Workplace qualification will gain a wide range of knowledge of health and safety law, the hazards present in a workplace and how to implement effective and necessary controls.

Course Content

• Requirements for health, safety and welfare in the workplace.

• Benefits of using a safety management system.

• Principles of risk assessment.• Risks and control methods.

Who should attend?

This accredited HABC Level 3 Award in Health and Safety in the Workplace qualification provides progression from the Level 2 Award and is intended principallyfor those who work in a supervisory or managerial role.

Duration

Three days.

Assessment


CIEH Level 3 HABC Level 3


Course Overview

This course will provide delegates with the competency (alongside the necessary technical knowledge and application in relation to the activities / environments / issues) to carry out risk assessments.

Course Content

• Introduction to risk assessments.

• Legislation.• Principles of risk

assessment.• Risk assessment in

practice.• Implementation of a risk

assessment programme.

Who should attend?

The CIEH Level 3 Award in Risk Assessment – Principles and Practice course is designed for anyone with a responsibility to conduct risk assessments.

Duration

One day plus guided hours.

Assessment

Work-based project.

CIEH Level 3

Risk AssessmentPrinciples and Practice


Course Overview

This qualification provides those in managerial and supervisory positions withappropriate knowledge and understanding of the issues involved. It is also suitable for those wishing to deliver CIEH health and safety qualifications as part of their training provision.

Course Content

• Introduction to health and safety management and associated systems.

• Workplace and work equipment hazards.• Hazardous agents and occupational

health.• Health and safety legislation.

Who should attend?

The CIEH Level 4 Award in Health and Safety in the Workplace course is essential for all those who monitor and audit health and safety management systems.

Duration

Five days.

Assessment

Controlled assignment and examination.

Course Overview

Individuals gaining this HABC Level 4 Award in Health and Safety in the Workplace qualification will know that supervisors and managers have legal and moral obligations to ensure health and safety within a business and that this includes obligations to employees, contractors, visitors and suppliers. Its subject areas are regarded by the Health and Safety Executive as being important to developing safe working procedures in the workplace.

Course Content

• Duties and responsibilities of employers, employees and others in relation to health and safety at work.

• The process by which health and safety is managed in an organisation.

• Procedures for developing and implementing risk assessment.

• Procedures for developing and implementing safe systems of work.

• Health and safety review procedures across an organisation.

Who should attend?

The qualification is intended for learners already working in the capacity of supervisor or manager and those who are preparing to start work at this level.

Duration

Five days.

Assessment

Part 1Multiple-choice and written examination: A 2.5-hour examination in which learners must answer 30 multiple-choice questions and 4 from a choice of 6 short written questions. Learners must achieve a total mark of at least 60 out of 100 in order to pass, 70 to achieve a Merit and 80 to achieve a Distinction.

Part 2Practical, internally set and assessed assessment in the form of a risk assessment activity and a safe system of work activity: Learners must practically demonstrate the correct application of the principles of risk assessment by undertaking a risk assessment of a suitable task or location.Learners must also create a safe system of work based on one of the activities identified in the risk assessment constructed. This is completed during the course and marked by the tutor.

CIEH Level 4 & HABC Level 4


CIEH Level 4

HABC Level 4


Training Principles and PracticeCIEH Level 3 Award

Course Overview

This CIEH Level 3 Award in Training - Principles and Practice qualification replaces the CIEH Level 3 Award in Training Skills and Practice. It comprises Unit 2 of the CIEH Level 3 Award in Education and Training.

Course Content

• Inclusive teaching and learning approaches.

• Creation of an inclusive learning environment.

• Devising an inclusive teaching and learning plan.

• Evaluation and delivery of inclusive teaching.

Who should attend?

This qualification is suitable for responsible persons in non-complex, low- or normal risk premises who wish to carry out their own fire risk assessment, or those who assist them in fulfilling this duty.

Duration

Three days.

Assessment

Assignment (including a micro-teach session).

Course Overview

In response to recommendations made by a government-commissioned independent review panel, teaching qualifications have been simplified and renamed. This CIEH Level 3 Award in Education and Training qualification replaces the CIEH Level 3 Award in Preparing to Teach in the Lifelong Learning Sector.

Course Content

• Understanding roles, responsibilities and relationships in education and training.

• Understanding and using inclusive teaching and learning approaches in education and training.

• Understanding assessment in education and training.

Who should attend?

The CIEH Level 3 Award in Education and Training qualification is designed for people who are not in a teaching role, or who have just started a teaching role and want a short teaching qualification without a minimum teaching practice requirement

Duration

Five days.

Assessment

Assignment (including a micro-teach session).

Training Principles and PractiseCIEH Level 3

Education and TrainingCIEH Level 3

Education and TrainingCIEH Level 3 Award


Additional Progress Safety certified non accredited training

We offer a range of innovative and inspiring bespoke and public training courses designed to develop all levels of employees. Attending our courses will engage and transform teams, thereby driving your business forward for the future.

The following is a suggestive list of subject areas and content but if you would like us to develop a bespoke course for your organisation, please do not hesitate to contact us.

• Behavioural Safety• Customer Service Training• Confined Space Awareness• DSE Awareness• Training In Telemarketing• Management Development


Behavioural Safety

Course Overview

This training course is designed to provide delegates with an understanding of how attitude, behaviour, communication and worker engagement at all levels of an organisation can help prevent accidents occurring in the workplace.

Course Content

• Learning styles• The science of the mind• Belief based behaviours• How we store and retrieve information• Making & breaking habits• Creating a reminder culture• Time verses risk• Motivation techniques• Communication skills & positive influences

Who should attend?

The course is intended for Directors, managers, super-visors and operatives.

Duration

Half day


Behavioural Safety

Course Overview

This training course is designed to provide delegates with an understanding of how attitude, behaviour, communication and worker engagement at all levels of an organisation can help prevent accidents occurring in the workplace.

Course Content

• Learning styles.• The science of the mind.• Belief based behaviours.• How we store and retrieve

information.• Making & breaking habits.• Creating a reminder

culture.• Time verses risk.• Motivation techniques.• Communication skills &

positive influences.

Who should attend?

The course is intended for Directors, managers, supervisors and operatives.

Duration

Half day.


Customer Service

Course Overview

This customer service course will encourage delegates to look at themselves as a customer service specialist, the part they play and how they can influence and manage customers effectively.

Delegates will also examine in detail the use of influential and assertive behaviour when the situation demands it.

Course Content

• Who are our customers?• What makes our customers satisfied/delighted or angry?• What are our customers

expectations?• What makes US happy and angry

as customers?• What are those `core`

communication skills? (active listening, questioning, voice tone and body language)

• Building rapport…establishing good relationships and trust.

• Handling difficult, awkward, angry situations/people.

• Handling complaints – avoiding escalation and turning complaints into an opportunity.

• Influencing skills at the customer interface.

• Making every contact a `quality` one.

• Action Planning.

Who should attend?

This training is ideal for all those involved in front facing customer service. Both staff and their managers have an important role to play in good customer service.

Duration

Half day.


Confined Space Awareness

Course Overview

Theory based, and confined space entry with the use of breathing apparatus kit or an escape set, depending on your company requirements.

This in-house course is designed around the principal U.K. safety legislation relevant for confined space entry work. It covers the requirements demanded under the Confined Spaces Regulations for low risk work.

Who should attend?

This confined space awareness course is suitable for managers, supervisors, permit issuers and operatives.

Duration

One day.


DSE Awareness

Course Overview

Display Screen Equipment (DSE) is a device or equipment that has an alphanumeric or graphic display screen, regardless of the display process involved and includesboth conventional display screens and those used in emerging technologies such as laptops, touch-screens and other similar devices.

Course Content

Techniques on how to adopt a good posture when using DSE How to set up a workstation appropriately including;

• Adjusting of chairs and other furniture.• organising desk space to work comfortably.• Adjusting the screen and lighting to avoid reflections and glare.• Recognising the need for breaks and changes of activity.• Reporting of discomfort.

Who should attend?

A ‘user’ is defined under the regulations as someone who uses DSE equipment for a significant part of their working day.

Duration

Half day.

Assessment



Training In Telemarketing

Course Overview

Carrying out initial calls from your database will allow us to focus your training days around sector specific objections as well as giving us the opportunity to analyse the strength and accuracy of current data. This in turn will add value to the training byallowing us to be able to use real-time examples of findings on the course.

Course Content

Does your team already have someone capable of making your sales calls? Could they benefit from a two-day course in telemarketing skills? Does your sales calling team make full use of current clients as well as new ones to increase your sales?

Whether you have a new member of staff who could begin making calls for you as part of their remit, a current employee who wants to learn more and could be part of your new sales drive or someone in the office who

shows potential but is not sure how to start a telemarketing campaign, this one or two day training course could be the answer.


Management Development

Course Overview

As Managers you have to be focused, flexible and resilient. Others look to you for knowledge, guidance and inspiration constantly making demands on your skills, experience, time and budget. To keep up with these challenges leaders need toconstantly evolve, learning new skills, approaches and techniques. At Progress Safety we help you assess the challenges you face and tailor training and development to help you move forward.

Course Content

A selection of subject areas we cover include:• Coaching and Mentoring.• Conducting Meetings & Briefings.• Managing Change.• Managing Staff Performance.• Performance Management.• Recruitment and Selection.• Team building and Leadership

Documents

COURSE PROSPECTUS - Progress Safety · nutrition, train the trainer and other managerial training and consultancy services. ... CIEH Level 3 Food Safety Delegate. contents Introduction