Course Name and Code Course Information. Academic Year 2012/2013, Semester 3

The University of the West Indies

OPEN CAMPUS

Course Name & Course Code

COURSE GUIDE Semester 3: 2012/2013Welcome to the Semester 3 session of teaching and learning in GOVT 2031(Public Sector Management). I am Glenda Polius, your Course Coordinator.

As you know, open and constant communication is critical to success in the online learning environment. I therefore urge you to ensure that you play your part to develop and maintain a very interactive relationship with your e-tutor.

I can be reached via email at glenda.polius@open.uwi.edu. I can also be contacted by telephone at 1-758-285-9200.Thank you for your commitment as your tutors and I work together to make GOVT 2031a meaningful learning experience.

Glenda PoliusMay 2013CONTENTS

Page

Introduction

3Course Outline

4Course Topics and additional Readings

9Breakdown of Course Topics

18Course Delivery Schedule

20Coursework Assignment and Guidelines

22Course Activities and Guidelines

25Appendices

28

Course Code:

GOVT 2031

Course Title: Public Sector Management

Course Discipline:Social SciencesCredits:

3

Prerequisite/s:GOVT 1000 & GOVT 1001

Corequisite:

None

Academic Year:2012/2013 (Semester 3)Course Coordinator: Glenda Polius (glenda.polius@open.uwi.edu) INTRODUCTION

General Information

Some important information to keep in mind:

1. Your picture uploaded on the Learning Exchange must conform to the following a profile of just your face, a close up image that allows you to be recognized.

2. The Department in the Open Campus (OC) ultimately responsible for the delivery of this course is: The Programme Delivery Department. View the OC Web Site for information on your Programme: http://www.open.uwi.edu/3. There are different avenues available to you as a student to receive support. The avenue you take is dependent on your particular need. View the QUICK LINK in your course for Frequently Asked Questions (FAQs.)

Purpose of this Guide

This Course Guide provides you with important information on the contents of the course, the assignments to be completed and methods used in the assessment of these assignments.

COURSE COORDINATORS EXPECTATIONSCourse Material and Coursework Activities

Students are expected to be familiar with the course material and readings and participate in all coursework activities.

Contact Your E-tutors

You are expected to maintain contact with e-tutors and provide timely feedback to your classmates contributions to discussions.

Marking Scheme/Rubric

Students can use the marking scheme/rubric as an additional guideline for completing assignments.

PlagiarismPlease note that Plagiarism is a serious offence that adversely affects the continuance of your academic pursuits. You must check the quick link in the left hand corner of the course page and Appendix I of this course guide for extracts from the Undergraduate Student Anti-Plagiarism Policy, Office of the Board for Undergraduate Studies dated April 9, 2010 for additional information.Netiquette

Netiquette refers to behaviour required of internet users and includes abstaining from writing anything that will stress, frustrate or annoy your course coordinator, etutor or classmates. Please refer to the Quick Link in the left column of the course page for additional information.COURSE OUTLINE

Course DescriptionThis course is designed to provide you with an understanding of the principles and practices of management in contemporary public sector ministries, departments and agencies. The course discusses the legacy of traditional public administration, the internal and external push factors that led to the emergence of new public management and the introduction of private sector management techniques for managing public sector organizations Worldwide. Course Aims

Students should be able to:

Identify the key issues and challenges that have emerged in public administration worldwide

Discuss the factors that have influenced the rise of public sector management/new public management Critically analyse the challenges that have emerged in public sector bureaucracies in the Commonwealth Caribbean countries over timeCourse Units

The units to be covered in this course are as follows:

Unit Number

Unit Name

Unit 1

Public Administration and Public Sector Management

Unit 2

Theories of Management

Unit 3

Organization Behaviour and Design

Unit 4

Understanding and Analysing Public Policy

Unit 5

Representative Bureaucracy

Unit 6

Administrative Reform in the Era of Structural Adjustment

Unit 7

Human Resource Management in the Public Sector

Unit 8

Marketing Government Goods and Services& E-Government

Course Delivery:This course will be delivered over 7 weeks using the following strategies:

teleconferences Chats

Online interaction with e-tutors

The main course material will be delivered in a course package comprising Units and Readings.

Each week you will be provided with guidance on particular topics to focus on, but you must also be prepared to independently work through all the of your course material.

You will be expected to participate in your online groups with your e-tutor. You must log in frequently and interact with your classmates and tutor. You must also provide feedback on at least three (3) of your classmates submissions.

During the teleconferences scheduled for this course the Course Coordinator will review the content of the Units and address any queries on course assessment or any other issues pertaining to the course. Students can ask questions/seek clarification on units/topics in the course material.

Your e-tutor will provide the discussion topics/tutorial questions on a weekly basis. You are required to participate in all discussions.

ASSESSMENT

There will be 1 course assessment and 1 participation assignment as follows:

Assignment 1 is the Extended Essay Assignment

Assignment 2 is the participation in discussions assignment. Students are expected to participate in 5 discussion questions.

The final examination will cover all of the material presented in the course.

You are required to answer any two questions from a total of five questions. Each question will carry 30% of the final marks. The paper will not be sectionized.

The weighting for the assessments in this course are as follows:

Assessment Item

Weighting

Assignment 1: Extended essay

30%

Graded Discussion and Teleconference presentation

10%

Final Exam

60%

Total

100%

Requirement: You are required to submit a Coursework Accountability Statement which must be appended to the assignment uploaded. This form is found in Appendix I of the Course Guide or in the Quick Links.

GPA with defined grades and corresponding quality points are as follows:

Grade

Percentage

Points

A+

86-100

4.3

A

70-85

4.0

A-

67-69

3.7

B+

63-66

3.3

B

60-62

3.0

B-

57-59

2.7

C+

53-56

2.3

C

50-52

2.0

C-

47-49

1.7

D+

43- 46

1.3

D

40-42

1.0

F/S 35-39 0

F 0 34 0

READINGS Hard copies of the Readings are available. Students should inform their e-Tutor/the course coordinator if they do not receive their reading materials by the end of the second week of teaching during summer. RESOURCES Essential Readings Course Material provided by Open Campus

RESOURCES Prescribed Text Essential Readings Electronic copies of essential Readings will be provided in the course. Students are not required to purchase a text.

Recommended Texts - These resources are useful but they are not compulsory.1. Business Accounting I, Frank Wood and Alan Sangster, Pitman Publishing

2. Financial and Managerial Accounting The Basis for Business Decisions, 12th ed., Jan Williams, Susan Haka, et al.

ADDITIONAL RESOURCES

AUCOIN, Peter. Administrative Reform in Public Management Governance 3 (2), April 1990: 115-137.

BISSESSAR, Ann Marie. Colonial Administration, Structural Adjustment and New Public Management: The Agony of Reform. St. Augustine, Trinidad: School of Continuing Studies, The University of the West Indies, 2002.

BISSESSAR, Ann Marie. Globalization, Public Service Reform and Governance in the Commonwealth Caribbean St. Augustine, Trinidad: Faculty of Social Sciences, The University of the West Indies, 2000.

BISSESSAR, Ann Marie. Ed. Policy Transfer New Public Management and Globalization Lanham, Maryland: University Press of America, 2002.

GRAY Andrew and JENKINS, Bill. From Public Administration to Public Management: Reassessing a Revolution. Public Administration 73 (1), 1995: 75-100.

HOOD, Christopher. A Public Management for all Seasons? Public Administration 69 (1), (Spring 1991): 3-19.

HOOD, Christopher, Emerging Issue in Public Administration. Public Administration 23, (Spring 1995).COURSE TOPICS AND ADDITIONAL READINGS

1. THE RISE OF PUBLIC MANAGEMENT PUBLIC AND PRIVATE SECTOR PARADIGM:

(a) Public Administration- features- strengths and weaknesses

(b) Forces or pressures leading from Public Administration to Public Sector Management

(c) The features of PSM

(d) Problems in implementation.Readings

FLYNN, Norman. Public Sector Management, 2nd. Edn. Great Britain: Harvester, Wheatsheaf, 1993.

POLLITT, Christopher, Manageralism and the Public Services. Oxford: Blackwell, 1990.

Journals:

ACKROYD Stephen. From Public Administration to Public Sector Management. Understanding Contemporary Change in British Public Services. International Journal of Public Sector Management 8 (2), 1995: 19-32.

AUCOIN, Peter. Administrative Reform in Public Management. Governance 3 (2), April 1990: 115-137.

BEHN, Robert. The Big Questions of Public Management. Public Administration Review 55 (4), July/August 1995: 313-324.

DOIG, Alan. Public Sector Change. Public Administration 73, (Summer 1995): 191-212.

FLYNN, Norman. The future of Public Sector Management. Are there some lessons from Europe? International Journal of Public Sector Management 8 (4), May / June 1996.

FREDERICKSON, George. Comparing the Reinventing Government Movement with the New Public Administration. Public Administration Review 56 (3), May / June 1996.

GOODSELL, Charles. Reinvent Government or Rediscover it. Public Administration Review 53, January / February 1993.

GRAY, Andrew and JENKINS, Bill. From Public Administration to Public Management: Reassessing a Revolution. Public Administration 73 (1), 1995: 75-100.

HOOD, Christopher. A Public Management for all Seasons? Public Administration 69 (1), (Spring 1991): 3-19.

HOOD, Christopher, Emerging Issue in Public Administration. Public Administration 23, (Spring, 1995).

INGRAHAM, Patricia and JAMES, R. Thompson. The Reinvention Game. Public Administration Review 56 (3), May / June 1996.

JOHNSON, Nevil. Change in the Civil Service: Retrospect and Prospects. Public Administration 63, (Winter 1985): 415-435.

2. THEORIES OF MANAGEMENT: This module examines the contribution of four theorists namely Taylor, Fayol, Weber and Drucker.

Readings

ARMSTRONG, M.A. A Handbook of Human Resource Management. London: Kogan Page, 1998.

BARNARD, Chester, The Functions of the Executive. Cambridge, M.A.: Harvard Univeristy Press, 1938.

BENDRIX, Reinhard. Max Weber: An Intellectual Portrait. New York: Doubleday Company, 1960.

BURNS, T. Industry in a New Age. New Society 31 (1), 1963.

COLE, G.A. Personnel Management. London: The Guernsey Press Co. Ltd., 1995.

DRUCKER, Peter. Management: Tasks, Responsibilities, Practices. New York: Harper and Row, 1973.

Fayol, Henri. General Industrial Management. London: Pitman, 1949.

SHAFRITZ, Jay and HYDE, Albert C. Classics in Public Administration. California: Wadsworth Publishing Co., 1992.

FRY, Brian. Mastering Public Administration. From Max Weber to Dwight Waldo. Chatham, New Jersey: Chatham House Publishers Inc., 1989.

GANTT, H.L. Works, Wages and Profit. New York: Engineering Magazine Co., 1916.

GLUECK, N.F. Personnel: A Diagnostic Approach. Dallas, Texas: Business Publications, 1974.

HERZBERG, F.; MAISNER, B. and SYNDERMAN, B. The Motivation to work. New York: Wiley, 1959.

NIVEN, Mary. Personnel Management, 1913-1963. The Growth of Personnel Management and the Development of the Institute. London: Institute of Personnel Management, 1978.

WREN, Daniel. The Evolution of Management Thought, 3rd edn. London: John Wiley and Sons Ltd., 1987.

3. ORGANIZATIONAL BEHAVIOUR:

This module examines the various structures in a public sector organization particularly the open and closed model of organization. It investigates the impact structure would have on behaviours within the organization.

Readings

ARGYRIS, Chris; Understanding Organizational Behaviour. London: Tavistock, 1960.

BENNIS, W. Organization Development: Its Nature, Origin and Prospects. Reading Mass.: Addison Wesley, 1969.

Blau, Peter. The Dynamics of Bureaucracy. Chicago: The University of Chicago Press, 1938.

CHARLES, Kwame. TQM and Caribbean Culture, in Human Resource Management: A Caribbean Perspective, edited by Noel M. Cowell and Ian Boxil, Mona: Canoe Press, 1995.

DOWNS, Anthony. Inside Bureaucracy. Bostob: Little Brown, 1967.

GOLEMBIEWSKI, Robert. Public Sector Organization, Behaviour and theory : Perspectives on Nagging Problems and on Real Progress, in Public Administration: the State of Discipline, edited by Naomi B. Lynn and Aaron Wildavsky. Chatham, New Jersey: Chatham House Publishers, 1990.

GUETZKOW, Harold. Communications in Organizations, in Handbook of Organizations, edited by James G. March. Chicago: Rand McNally and Co., 1965.

HENRY, Nicholas. Public Administration and Public Affairs. New Jersey: Prentice Hall Inv., 1989.

HOFSTEDE, Geert. The Cultural Relativity of Organizational Theories and Practices, in Global Human Resources Perspective, edited by N. Seth and Golpira S. Eshghi. Ohio: South Western Publioshing Co., 1989.

JOHNS, E.A. The Sociology of Organizational Change. Oxford: Pergammon Press, 1973.

KAHN, Robert et. Al. Organizational Stress. New York: John Wiley and Sons Ltd., 1967.

KAHN, Robert and KAHN, Robert. The Social Psychology of Organizations. New Wiley and Sons Ltd., 1967.

MINTZBERG, H. The Structure of Organizations. Englewood Cliffs, Prentice Hall, 1979.

STRAUSS, George. The Personality vs Organizational Theory, in Organizational Behaviour and the Practice of Management, edited by Hampton, Summer and Webber, Illinois: Scott and Glenview, 1968.

SZILAGHI, Andrew and WALLACE, MARC J. Organizational Behaviour and Performance. California: Harper Collins Publishers, 1990.

THOMPSON, Victor. Modern Organizations. New York: Knopf, 1961.

COOPER, Terry. Handbook of Administrative Ethics. Los Angeles, California: Marcel Dekker Inc, 2001: 227 261.

MCKINNEY, Jerome B, Lawrence C Howard. Public Administration 2nd Edition.USA: Praeger Publishers, 1998

4.PUBLIC POLICY AND PROBLEM SOLVING:

This module looks at the various approaches and models of public policy including the rational model, the incremental model and the mixed scanning approach.

Readings

DAHL, Robert. Modern Political Analysis. Englewood Cliffs: Prentice Hall, 1970.

Donagh, Gay. Refabs: A study in Policy Making. Public Administration 65 (4), (Winter 1987).

DUNLEAVY, Patrtick. Democracy, Bureaucracy and Public Choice. Great Britain: Harvester Wheatsheaf, 1991.

DROR, Y. Public Policy-Making Reexamined. Scranton: Chandler, 1968.

DUNSIRE, A. Implementation in a Bureaucracy. Oxford: Martin Robertson, 1978.

DYE, T. Understanding Public Policy. Englewood Cliffs: Prentice Hall, 1972.

GRAY, A. and JENKINS, W.I. Policy Analysis in British Central Government. Public Administration 61, 1983: 429-50.

HOGWOOD, B.W. and GUNN, Lewis A. Policy Analysis for the Real World. New York: Oxford University Press, 1984.

HOOD, Christopher. The Limits of Administration. London: Wiley, 1976.

PETERS, B. Guy. Public Policy in America: Process and Performance. New York: Franklin Watts, 1983.

PRESS, J.I. and WILDAVSKY, A. Implementation. Berkeley: University of California Press, 1973.

VAN METER D, and VAN HORN, C.E. The Policy Implementation Process: A conceptual framework. Administration and Society 6, 1975:

LA GUERRE, John. (ed) Policy Change, Governance and the New Public Management. SOCS, Trinidad 2000

5. REPRESENTATIVE BUREAUCRACY:

This model looks at the various writers on the theme of representative bureaucracy. It also examines some of the pros and cons involved in trying to implement a system of representative bureaucracy especially in a plural society.

Readings

BOLA, Dauda. Fallacies and Dilemmas. The Theory of Representative Bureaucracy with particular reference to the Nigerian Public Service, 1950-1986. International Review of Administrative Sciences 56, 1990: 467-495.

LUTCHMAN, Harold A. Race and Bureaucracy in Guyana. Journal of Comparative Administration 4 (2), August 1972.

La GUERRE, John and RYAN, Selwyn. Employment Practices in the Public and Private Sector. St Augustine: Centre for Ethnic Studies, 1995.]

MALICK, Yogendra L. East Indians in Trinidad: A Study of Minority Politics. London: Oxford University Press, 1971.

NIGRO and MEIER. Representative Bureaucracy and Policy Preferences: A Study in the Attitudes of Federal Executives. Public Administration Review 36, July/August 1976: 458-469.

SUBRAMANIAM, V. Representative Bureaucracy: A Reassessment. American Political Science Review 61, December 1967: 1010-1619.

BISSESSAR, Ann Marie. The Changing Nexus of Power in the New Public Sector Management of Trinidad and Tobago. The International Journal of Public Sector Management. Volume 16, No.3. 2003.: 170 190.

BISSESSAR, Ann Marie. Addressing Ethnic Imbalances in the Public Services of Plural Societies: the Case of Guyana and Trinidad and Tobago. The International Journal of Public Sector Management. Volume 15, Number 1, 2002: 55 68.( access http://www.emeraldinsight.com/ft)

BISSESSAR, Ann Marie. Determinants of Gender Mobility in the Public Service of Trinidad and Tobago. Public Personnel Management. Volume 28, No. 3. Fall 1999: 409 423.( Http://www.ipma-hr.org)

6. GLOBALIZATION , STRUCTURAL ADJUSTMENT / ADMINISTRATIVE REFORM: THE EXPERIENCES OF TRINIDAD AND TOBAGO, JAMAICA, BARBADOS AND GUYANA

This module investigates the impact that globalization has had on the public sector of the Commonwealth Caribbean.

Readings

BISSESSAR, Ann Marie. Globalization, Public Service Reform and Governance in the Commonwealth Caribbean. Occasional paper. Faculty of Social Sciences, 2000.

BRADFORD, Colin (ed.) Redefining the State in Latin America. Paris: OECD, 1994.

BURGESS, G. and HUNN, J.K. Public Administration in Guyana. George town: Government Printery, 1966.

CAIDEN, G.E. Administrative Reform Chicago: Aldine, 1969.

CAIDEN, G.E. Administrative Reform Comes of Age. New York: De Gruyter, 1991.

DUNSIRE, A. and HOOD, Christopher, Cutback Management in Public Bureaucracies. Cambridge University Press, 1987.

DIVIVEDI, O.P. and HENDERSON, Keith M. Public Administration in World Perspective. Iowa: Iowa State University, 1990.

FERGUSON, Tyrone. Structural Adjustment and Good Governance: the case of Guyana. Georgetown: Public Affairs Consulting Enterprise, 1995.

HOOD, C. and JACKSON, M. Administrative Argument. London: Dartmouth, Publishing Co., 1991.

JAGER A. and KUNUNGO, N. (eds.) Management in Developing Countries. London: Routledge 1992.

La GUERRE, John. Structural Adjustment Public Policy and Administration in the Caribbean. UWI, St Augustine: School of Continuing Studies, 1994.

MILLS. G.E. Administrative Reform: The Jamaican Experience, in Issues and Problems in Caribbean Public Administration, edited by S. Ryan and D. Brown. St. Augustine: ISER, 1992.

STILLMAN, R..J. Public Administration: Concepts and Cases. Boston: Houghton Mifflin, 1984.

BISSESSAR, Ann Marie. Colonial Administration, Structural Adjustment and New Public Management. Trinidad, School of Continuing Studies, 2000.

BISSESSAR, Ann Marie. The Forgotten Factor. School of Continuing Studies, 2002.

RYAN, Selwyn and Bissessar, Ann Marie (eds) Issues in the Governance of the Caribbean. Trinidad, SALES, 2002.

BISSESSAR, Ann Marie (ed) Policy Transfer, Globalization and New Public Management: Mexico and the Caribbean. University Press of America, 2002.

JOURNALS:

BISSESSAR, Ann Marie. Differential Approaches to Human Resource Management Reform in the Public Services of Jamaica and Trinidad and Tobago. Public Personnel Management, Volume 30, No. 4, Winter 2001.:531- 548.

BIERSTEKER, Thomas. Reducing the Role of the State in the Economy: a Conceptual Exploration of IMF and World Bank Prescriptions. International Sciences Quarterly 34, 1990: 477-492.

CARROLL, James D. The Rhetoric of Reform and Political Reality in the National Performance Review. Public Administration Review 55, May/June 1995: 302-312.

DUNSIRE, Andrew. Administrative Theory in the 1980s Public Administration 73 (4), (Spring 1995): 17-40.

JENKINS, Roberts S. Theorising the Politics of Economic Adjustment: Lessons from the Indian Case. Journal of Commonwealth and Comparative Politics 33 (1), 1995: 1-25.

JONES, Edwin. Some Notes on Decision-Making and Change in the Commonwealth Caribbean. S.E.S. 25 (4), December 1976.

JONES, Edwin and MILLS, G.E. Institutional Innovation and Change in Caribbean Administrative Systems. S.E.S. 25 (4), December 1976.

KITCHEN, Richard. Administrative Reform in Jamaica: a component of structural adjustment. Public Administration and Development 9, 1989: 339-355.

MASCARENHAS, R.C. Building an Enterprise Culture in the Public Sector: Reform of the Public Sector in Australia, Britain and New Zealand. P.A.R. 53, July/August 1993: 319-329.

SMITH, Janet. Government Reform in Canada. Public Administration and Development 17, 1997: 33-39.

WILENSKI, Peter. Administrative Reform General Principles and Australian Experience. Public Administration 64 (3), (Autumn 1996).

7 HUMAN RESOURCE MANAGEMENT:

This module investigates the various theories on human resource management but more specifically focuses on the hard and soft approaches. It examines some of the human resource applications that have been introduced in the countries of the Commonwealth Caribbean and the constraints in these introductions.

Readings

BARZELAY, Michael. Breaking Through Bureaucracy: A New Vision for Managing in Government. Los Angeles: University of California Press, 1992.

BRATTON, John and GOLD, Jeffrey. Human Resource Management: Theory and Practice. London: The Macmillan Press, 1994.

COWELL, Noel M. and Boxill, Ian. Human Resource Management: A Caribbean Perspective. Jamaica: Canoe Press, 1995.

FOULKES, F. (ed.) Strategic Human Resource Management: A Guide for Effective Practice. New Jersey: Prentice Hall, 1986

PERREWE, Anthony. Strategic Human Resource Management. London: Harcourt Brace, 1993.

SHAW, R. and FISHER (ed.). Human Resource Management. New York: Houghton Co., 1993

BISSESSAR, Ann Marie. Human Resource Management in Caribbean Public Services: From Crown Colony Government to the year 2000. Caribbean Issues, March 1996: 97-137.

BISSESSAR, Ann Marie. The Introduction of New Appraisal Systems in the Public services of the Commonwealth Caribbean. Public Personnel Management, Volume 29, no.2 Summer 2000: 277- 292.

8. MARKETING GOVERNMENT GOODS AND SERVICES & E-GOVERNMENT:This topic looks specifically at the marketing techniques now employed by governments to market their goods and services. Inevitably, discussions will also include the introduction of e-government techniques.

Readings

Margaret Scammell. Political Marketing: Lessons for Political Sciences in Political Studies, XLVII, 199, 718-739

S. Kelley. Professional Public Relations and Political Power. John Hopkins 1956.

L. Sabato. The Rise of Political Consultants. Basic 1981

Swanson & Nimmo. New Directions in Political Communications. Sage 1990.

Important dates to keep in mind: ACTIVITY SEMESTER 3 MAY - JULY 2013

Registration May 13-June 03, 2013

Semester Begins May 27, 2013

Teaching Begins May 27, 2013

Teaching Ends July 13, 2013

Examinations Begin July 15, 2013

Examinations End July 26, 2013

Semester Ends July 26, 2013

BREAKDOWN OF COURSE TOPICS WEEK 1:

Unit I - Public Sector Management

What is Public Sector Management ( Session 2, pages 17-18)

The Emergence of Public Sector Management ( pages 18-19)

Factors Influencing the Emergence of Public Sector Management (pages 19-21)

Ideological Basis for Public Sector Management (pages 21-220

Features of Public Sector Management (page 23)

Public Administration and Public Sector Management: A Comparison (pages 23-24)WEEK 2:

Unit 2 Theories of Management: The Classical Approach

Frederick Winslow Taylor The Father of Scientific Management; The Principle of Scientific Management (Unit 2, Session 1)

Henri Fayol The need for management theory (Unit 2, Session 1)

Max Weber Bureaucracy and Max Weber ( Unit 2, Session 2) Peter Drucker The Modern Approach ( Unit 2, Session 3)

WEEK 3

Unit 3 Organization Behaviour and Design:

The Closed Model of Organizations Sessions 2 (pages 73- 75)

The Organization as an Open System Session 3 (pages 77-80)

WEEK 4Unit 4 The What and Why of Public Policy

Public Policy: What it is (Session 1 pages 89 90)

The Descriptive Approach to Public Policy Analysis (Session 2, pages 95 -97)

The Prescriptive Approach to Public Policy Analysis (Session 3, pages 101 -104) The Constraints Facing Policy-Makers in the CaribbeanUnit 5 Representative Bureaucracy

Representative Bureaucracy: The Pros and Cons Representative Bureaucracies and Plural Societies: The Case of Guyana and Trinidad and Tobago Legislations addressing problems of discrimination (pages 141-145)WEEK 5Unit 6 Administrative Reform in the Era of Structural Adjustment

Independence and Administrative Reform (Session 1, pages 149-152)

Assessment of Post-Independence Reform ( pages 155-156)

From Commanding Heights to Structural Adjustment (Session 2, pages 157-161)

Structural Adjustment and Public Sector Reform: The Case of Trinidad and Tobago and Jamaica (Session 3 pages163- 165)

Reform in a Period of Structural Adjustment ( pages 168-171)

Overview of the Pre-1980 Reform Efforts (on Jamaica, pages 172-175)

Structural Adjustment and Public Sector Reform: The case of Guyana and Barbados (Session 4, pages 177-180)

WEEK 6Unit 7 Human Resource Management in the Public Sector

From Personnel Management to Human Resource Management ( Session 1 pages 185 192)

The Legacy of the Crown Colony System after Independence ( Session 2 pages 197-204)

Persistence of Colonial Policies and Practices ( pages 205-207)

The Introduction of Human Resource Management in the Public Services of Jamaica and Trinidad and Tobago (Session 3, pages 209-214)

WEEK 7Unit 8 Marketing Government Goods and Services & E-Government

Marketing in a Public Sector Context ( Session 1 pages 219-221) Developing a Classification Framework for Government Marketing Electioneering: Marketing the Political Party (Session 3 pages 231-236) Relevance and importance of e-government

Potential benefits of e-governmentCOURSE DELIVERY SCHEDULEWEEKDATES

MAIN TOPICOBJECTIVES

Teaching Strategy/Technology

e.g.

DATES, ACTIVITIES

And Mark Allocation for activities weekly/topics

0May 20 29, 2013Online Orientation

Note: Students gain access to the LE on May 26, 2013

Orientation Examples:

Establishing the type of climate/environment for learning - Introduction to each other in the class

Plagiarism

Writing format e.g. APA

Requirements for the course

Course Coordinator Teleconference

eTutor PresentationDiscussion Forum

Chat voice/text

You must participate in Discussions within the week in which they are posted

Activities will be graded weekly and final marks allocated at end of semester

1May27-June 02, 2013Unit1: The rise of public sector management

Describe the factors which led to the emergence of Public Sector ManagementThe e-tutor will post thequestion for each weeksdiscussion forum

Discussion #1 open for posting (2 marks)

2 June 3 -09, 2011Unit 2: Theories of Management;

Critically analyze the contributions of Taylor, Fayol, Weber and Drucker to Public Sector Management

The e-tutor will post the question for each weeks discussion forumDiscussion #2 open for posting (2 marks)

3June 10 16, 2013

Unit 3: Organizational Behaviour and Design State the advantages and disadvantages of using the closed and open models of organizations in the public service.The e-tutor will post the question for each weeks discussion forumDiscussion #3 open for posting (2 marks)

4June 17-23, 2013Unit4: Public Policy and Problem Solving ---------------------------

Topic- Unit 5: Representative Bureaucracy

Compare and contrast the rational and incremental approaches to policy making (not for discussion/marks) ------------------------------ Comment on the legal mechanisms/institution for addressing discrimination and related issues.

--------------------------

The e-tutor will post the question for each weeks discussion forum--------------------------Discussion #4 open for posting (2 marks)

5June 24 30, 2013Unit 6: Administrative Reform in the era of Structural Adjustment Discuss the impact/ influence of globalisation on public sector reform in the Caribbean

The e-tutor will post the question for each weeks discussion forum

Discussion #5 open for posting (2 marks)

Assessment 1:

Due date June 29, 2013 @ 11:55 p.m. (30Marks)

Feedback will be given by July 14, 2013

6July 1-7, 2013Unit7: Human Resource Management in the Public Sector Analyze the personnel management practices of the Crown Colony government that are inherent in contemporary public service organizations

Identify and analyze the challenges which emerged during the introduction of human resource management systems in Jamaica and Trinidads public servicesThe e-tutor will post the question for each weeks discussion forum Discussion (not for marks)

7July 8 14, 2013Unit 8: Marketing Government Goods and Services & E-Government Apply marketing within the context of public sector management in the Caribbean

Discuss the contributions of e-government to the effectiveness of public sector agenciesThe e-tutor will post the question for each weeks discussion forumOnline Evaluation of the course

Discussion not for marks)

8July 15 -21, 2013FINAL EXAMINATION PERIODSummer session ends July 15 All assignments must be submitted.

COURSEWORK ASSIGNMENTSAssignment 1 - DescriptionExtended Essay

The extended essay will account for 30% of your overall mark. The paper should be no more than 10 pages in length.You are required to analyze the contributions of any one (1) public policy to the improvement of the standard of living/infrastructure in your own country or any other Caribbean country with which you are familiar. You should examine the requests, petitions or pressures that led to the agenda setting and formulation of the policy and the challenges that emerged during the implementation and monitoring of the programme/project/plan.

Guidelines for completion of Assignment 1Format of the Assignment:

A brief abstract describing what the essay seeks to do.

Review of the Academic literature (This includes theory, concepts, issues/case studies on policy formulation, policy implementation and policy monitoring).

Methodology used to gather data for completing the essay ( whether interviews, questionnaires, organization files, journals etc)

Brief historical background of the situation that led to the policy formulation request. Discussion of the policy, addressing the issues that led the government to place the problem on its agenda, to formulate a policy, plan, programme or project; the public sector to implement and monitor the implementation of the plan, programme or project and report on feedback provided by stakeholders on its success or failure. Recommendations/conclusion Literature references/bibliography. You should refer to the Chicago Manual of Style extract appended for information on bibliographic/referencing styles. Page limit 10 ;typewritten in Times New Roman font size 12; double spacing (See Appendix III for dates for submission of Assignment 1)Rubric/Grading Schedule for Assignment 1 Extended EssayContent

15 marksOrganization

8 marksUse of Language7 marksTotal

30 marks

Comprehensive analysis of a public policy case study which includes the pressures or petitions that led to agenda setting, formulation, implementation and monitoring of a public project or programme.

Analysis is coherent and flow logically from the agenda stage, to the formulation, implementation of the programme or project and the monitoring of its success or failure

Conclusion is an analytical brief on the outcomes or findings for example the success or failure of the public policy

10-15 marksOrganization of information developed in a logical sequence under the 7 sub-headings provided

6-8 marks Comprehensive

analyses of issues

Use of technical terminology.

No grammatical errorsProper paragraphing

Double spacing Page Limit

Proper referencing

No plagiarism

Accountability Statement

5-7marks21 to 30 marks (A)

The selected public policy case study addresses only 2 of the 4 areas outlined, for example the pressures or petitions that led to the formulation and implementation of the policy

The analysis flow logically on the formulation and implementation of the public policy

Conclusion is an analytical brief on findings

8-9 marks

Organization of information is developed in a logical sequence under 5-6 subheadings

4 5 marksComprehensive analyses of issues Use of choice words 2 grammatical errorAcceptable paragraphing

Double spacing

5-6marks17-20 marks (B)

The case study selected addresses only 1 of the 4 areas outlined, for example the implementation of the public policy or programme or project Conclusion is an analytical brief on the findings of the public policy but does not include anyassessment of the policy monitoring phase

Or

Assessment of the success or failure of the public policy are practical and flows logically but no recommendations6- 8marksOrganization of information is developed in a logical sequence under 3-4 subheadings provided

4 marksUnclear discussion of the issue4 grammatical errors.Use of elementary words

No paragraphing Single Spacing

Over/under page limit

Few references

Some Plagiarism

Accountability Statement

4 marks

14- 16 marks (C)

The information provided does not address public policy agenda setting, policy formulation, programme implementation and monitoring.

Neither assessment of the success/failure nor recommendations4-5 marks

Organization of information is dispersed and one or no subheading is utilized.0 - 3 marksUnclear discussion Major grammatical errorsSingle spacing

Under/over page limit

No/some references

Major Plagiarism

No Accountability Statement

0-3 marks5-12 marks (F to D)

COURSE ACTIVITIES AND GUIDELINESTutorial Questions:1. Describe the factors which led to the emergence of public sector management.

2. Explain the contributions of Fayol, Drucker and Weber to public sector organizations.

3. What challenges may arise if the open model of organizational design is implemented in public sector agencies?

4. Compare and contrast the rational and incremental approaches to public policy formulation.

5. Examine the legal mechanisms/institutions for addressing discrimination in public and private sector agencies.

6. How did globalization influence public sector reform in the Caribbean?

7. Explain the challenges which emerged during the introduction of HRM systems in the Caribbean.

8. How can the application of the marketing concept contribute to the practice of democracy in the Caribbean region?

9. Explain the relevance/importance and potential benefits of E-Government to the efficiency and effectiveness of public and private sector agencies.

Participation in Discussion Guideline

You are required to participate in all 5 discussions on questions posted in the course delivery schedule. Your participation will be assessed by your e-tutor and will be based on the quality of your contributions. You are required to provide feedback or critique the postings of at least 3 classmates each week. The grading criteria for scheduled discussions are as follows:

Forum Discussion Grading Criteria

0- 4 point5-6 points7-10 points

Quality of postingPost includes some information requested but not focused on the questions posed.Post reflects most of the information and evaluation required but outside source materialnot cited.Post reflects the information and evaluation required and relevant information on reading/examples with proper source materialcitation.

Quality of replyResponse is relevant to the original post but omits aspects of observation, comparison and analysis of feelings.Response is relevant to original post; demonstrates some understanding of the topic; provides some evidence of critical analysis that includes reference to observations and feelingsResponse is relevant to original post and demonstrates understanding of the topic; supports position with reference to observation, similarities, differences and feelings in relation to factual information

Coursework Accountability Statement You are reminded to attach their Coursework Accountability Statement to your papers on submission of an assignment. Please see Appendix II for the accountability statement or it can be downloaded from the Quick Link found in course space.Late Assignments

The following regulations are applicable to the treatment of assignments:

a. Submission of late assignment will accrue a penalty Unless the student obtains prior approval.

b. Late assignments will be allowed with a penalty for late submission. [i.e. a penalty of 10% for each day late will be subtracted from the students final mark on the assignment.]

a. Assignment 1 Extended Essay (30 marks): 10% = 3 marks subtracted for each outstanding day late.c. For activities on the Discussion Forums Students presentation after the 3rd day may be posted but will not receive a mark. d. Extension for an assignment may be granted to all students on the recommendation of a Tutor after careful consideration of the timelines for completion of the course - no penalty would apply.e. Extension of assignment to an individual student a doctors certificate must be produced by the student and verified by the OCCS staff - no penalty would apply.f. Extension of assignment granted to an individual student based on extenuating circumstances e.g. the death of a family member - no penalty would apply.Guidelines for writing bibliography/references

Students are encouraged to provide accurate references to primary and secondary sources of data, such as journals, serials and texts. Please search the following link for general guidelines to writing footnotes, endnotes and bibliography.Chicago Manual of Style http://www.press.uchicago.edu/Misc/Chicago/cmosfaq/tools.html

APPENDIX 1EXTRACTS FROM UWI REVISED POLICY ON PLAGIARISM (April 9, 2010)(Source: The University of the West Indies, Policy on Undergraduate Student Anti-Plagiarism, Office of the Board for Undergraduate Studies & Office of Graduate Studies, School for Graduate Studies & Research. Revised April 9, 2010: 2-4)

Categories of PlagiarismThere are two categories of plagiarism: level one and level two.

Level One

Level one cases are those which involve small quantities of work in which there has been no acknowledgement or inappropriate acknowledgement of authorship. The breaches could include borderline, cosmetic paraphrasing, negligent referencing or a few incorrect or missing citations.

Level Two

Level two cases are those in which the plagiarism breaches are sufficiently significant that they go beyond sloppy or negligent referencing and represent a prima facie case of academic dishonesty. This is obviously the case where a majority of the work presented by the student represents unacknowledged use of material. But even where unacknowledged use of material is represented in only a minority of an assignment in quantitative terms, if the unacknowledged material is central to the assignment then the lack of attribution of this material can be assessed as representing extensive plagiarism.

Dealing with Cases of Plagiarism

Penalties for Plagiarism There are different penalties and procedures for dealing with the different levels of plagiarism.

Penalties for Level One Plagiarism

All cases of Level One Plagiarism shall be handled at the level of course examiners, with marks deducted at the discretion of the first examiner.

Penalties for Level Two Plagiarism

All cases of Level Two Plagiarism must be reported to Campus Examination Committees. If upon investigation of these alleged incidents, these committees find that the charge of Level Two Plagiarism stands, the penalty shall range from a grade of zero for the assignment to expulsion from the University, with or without the possibility of subsequent re-entry depending on the severity of the charge. In making a determination of the severity of the penalty, Campus Committees are expected to take into consideration the circumstances of the particular case, the seniority of the student and also whether this Is the first or a repeated incidence of Level Two Plagiarism.

In cases of Level Two Plagiarism, students have a right to be told of the specific charges they are alleged to have breached, to have access to the documentation relevant to the charge, to be heard by the Campus Examinations Committee, and to have access to representation of their choice.

The right of appeal for students charged with Level Two Plagiarism will be to the University Senate. Such students have the right to have access to the relevant documentation, including the report of the Campus Committee on Examinations.

Plagiarism constitutes fraudulent misrepresentation, and as such, if a case of Level Two Plagiarism is identified after the granting of a degree, the University reserves the right to revoke the degree or diploma under the authority provided to the Senate of the University in Statute 15 of the Universitys Charter, which allows for revocation of degrees or diplomas previously awarded to individuals who are subsequently convicted of a crime or found guilty of what in the opinion of the University constitutes dishonourable or scandalous conduct.

Appendix IIAccountability Form The following Accountability Form should be signed and submitted along with your Assignments.THE UNIVERSITY OF THE WEST INDIES

Undergraduate Coursework Accountability Statement (To be completed by student)

ACADEMIC YEAR: ________________

SEMESTER:_______________________________

COURSE CODE: _____________________TITLE:___________________________________

NAME: _____________________________ ID: ______________________________

1. I hereby certify that I am the author of the attached item of coursework and that all materials from reference sources have been properly acknowledged.

2. I understand what plagiarism is and what penalties may be imposed on students found guilty of plagiarism.

3. I certify that this paper contains no plagiarised material.

4. I certify that this is my own work and that I did not receive any unfair assistance from others (including unauthorized collaboration) in its preparation.

5. I certify that this paper has not previously been submitted either in its entirety or in part within the UWI system or to any other educational institution.

6. In the case of group work:

a. I certify that the individual work of each member of the group has been clearly indicated;

b. that where no such indication has been given, I take the responsibility for the work as if it were the section of the paper for which I am solely responsible; and

c. that I have not collaborated with any members of the group to breach the Universitys regulations.

Signature: .

Date: .Appendix IIIDATE FOR SUBMISSION OF ASSIGNMENT I: June 29, 2013.

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